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DS321 User's Guide - Rev. B00 StorCase Technolog , Inc.
Warranty Claim Requirements
To obtain warrant service, the defective product must be returned to our local authorized
StorCase dealer or distributor, or, with prior StorCase approval, to the StorCase factor
service center.
For defective products returned directl to StorCase, a Return Material Authorization (RMA)
number must be obtained b calling StorCase Customer Service at (714) 445-3455. The RMA
number must be prominentl displa ed on the outside of the return package. Shipments must
be freight-prepaid and insured, and must include the product serial number, a detailed
description of the problem experienced, and proof of the original retail purchase date. Products
must be properl packaged to prevent damage in transit. Damage resulting from improper
packaging will not be covered b this warrant . The StorCase factor service center is located
at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Valle , CA 92780, U.S.A.
Free Technical Support
StorCase provides free technical support. If ou experience an difficult during the
installation or subsequent use of a StorCase product, please contact StorCases Technical
Support Department prior to servicing our s stem. This warrant covers onl repair or
replacement of defective StorCase products, as described above. StorCase is not liable for,
and does not cover under warrant , an costs associated with servicing and/or installation
of StorCase products.
StorCase Technical Support can be reached in the U.S. at (714) 438-1858 or toll-free at (888)
435-5460 (U.S. and Canada onl ). StorCase European Technical Support can be reached in
the U.K. at +44 (0) 1932 738900.
Disclaimers
The foregoing is the complete warranty for the products identified above and
supersedes all other warranties and representations, whether oral or written.
StorCase expressly disclaims all warranties for the identified products, which are
not stated herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event will
StorCase be liable to the purchaser, or to any user of a StorCase product, for any
damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use a StorCase product, even if StorCase has been advised of the possibility
of such damages.
Cop right © 2004 StorCase Technolog . All rights reserved. All registered
trademarks are the propert of StorCase Technolog . All other logos and trademarks
are properties of their respective companies.