Storm Surge SS20T User manual

Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5
Operator’s Manual
Water Pumps
SS20T & SS30T
P/N: 19423
ECN: 10412
REV 1: 05/15/14
© 2014 Ardisam, Inc.
All Rights Reserved
ENGLISH
ESPAÑOL FRANÇAIS
SN
SS20T Trash Pump shown - SS30T Similar
19423-0002r1

Operator’s Manual
SS20T and SS30T Water Pumps
Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5
2
INTRODUCTION
Congratulations on your investment in quality. Thank you for purchasing a water pump from Storm Surge. We have worked to
ensure that the pump meets the highest standards for usability and durability. With proper care, your pump will provide many
years of service.
Please read this entire manual before installation and use. Storm Surge reserves the right to change, alter or improve the
product and this document at any time without prior notice.
CONTENTS
Introduction ...................................................................................................................................................................................................................................2
Pump Specications....................................................................................................................................................................................................................3
Warnings and Safety Precautions....................................................................................................................................................................................... 4-7
Component Identication.........................................................................................................................................................................................................8
Installation......................................................................................................................................................................................................................................9
Pump Placement .................................................................................................................................................................................................................10-11
Operation......................................................................................................................................................................................................................................11
Maintenance and Storage.......................................................................................................................................................................................................12
Troubleshooting and Repair............................................................................................................................................................................................ 13-15
Maintenance Schedule.............................................................................................................................................................................................................15
Illustrated Parts Breakdown............................................................................................................................................................................................. 16-18
Warranty ........................................................................................................................................................................................................................................19
This manual may contain information for several models. Read and keep this manual for future reference. This manual contains important
information on SAFETY, ASSEMBLY, OPERATION, AND MAINTENANCE. The owner must be certain that all the product information is included with
the unit. This information includes the MANUAL, the REPLACEMENT PARTS and the WARRANTIES. This information must be included to make sure
state laws and other laws are followed. This manual should remain with the engine even if it is resold.
OWNERSHIP RECORDS
Owner’s Name:
Owner’s Address:
City: State/Province: Zip Code/Postal Code:
Model Number: Serial Number:
Date of Purchase:
Notes:
Record the model number and serial number in the space
provided for easy reference (For serial number location SEE
FIGURE 1). Warranty is valid only if the completed registration
is received by Storm Surge within 30 days of purchase.
You can register your warranty online by visiting www.
stormsurgepumps.com. If you do not have a computer, call
our customer service department at [phone] Monday
through Friday from 8 a.m. to 5 p.m. CST.
Federal Emission Information
Viper warrants to the retail purchaser, that this small, o-road
engine was designed, built and equipped to conform at the
time of initial sale to all applicable regulations of the U.S.
Environmental Protection Agency (EPA) and those of the State
of California (CARB).
FIGURE 1
19423-0005r1
SERIAL
NUMBER
DECAL

Operator’s Manual
SS20T and SS30T Water Pumps
Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5 3
ENGLISH
SS20T 2 INCH TRASH PUMP
Specications
Engine Viper 212cc, 4-Stroke OHV
Inlet/Outlet 2" NPT
Fuel Capacity (gal) 0.95
Run Time (hrs) 2
Suction Lift (ft) 26
Total Head (ft) 85
Flow Rate (gpm/gph) 143/8,586
Max Solid Size (in) 1-1/2
Item Dimensions (in) 20 x 18 x 17
All weights, specications and features are estimated and
are subject to change without notice.
0 5,000 10,000
Discharge Capacity (gal/hr)
Total Lift/Head (ft)
15,000 20,000
20
40
60
80
100
120 SS30T
PERFORMANCE DATA
SS30T 3 INCH TRASH PUMP
Specications
Engine Viper 212cc, 4-Stroke OHV
Inlet/Outlet 3" NPT
Fuel Capacity (gal) 0.95
Run Time (hrs) 1.6
Suction Lift (ft) 26
Total Head (ft) 85
Flow Rate (gpm/gph) 286/17,170
Max Solid Size (in) 1-1/2
Item Dimensions (in) 22 x 17 x 18
All weights, specications and features are approximate
and are subject to change without notice.
0 5,000 10,000
Discharge Capacity (gal/hr)
Total Lift/Head (ft)
15,000 20,000
20
40
60
80
100
120 SS30T
PERFORMANCE DATA
PUMP SPECIFICATIONS

Operator’s Manual
SS20T and SS30T Water Pumps
Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5
4
Intended Use /
Foreseeable Misuse
This is a motorized, water pump used for removing and
disposing of excess water. It is user controlled. It has a petrol-
fuelled internal combustion engine that powers the pump. It
shall not be used for any other purpose.
WARNINGS AND SAFETY PRECAUTIONS
Operator’s Responsibility
Accurate assembly and safe and eective use of the machine is
the operator’s responsibility.
• Read and follow all safety instructions.
• Carefully follow all assembly instructions.
• Maintain the machine according to directions and
schedule included in this Storm Surge operator’s
manual.
• Ensure that anyone who uses the machine is familiar
with all controls and safety precautions.
Special Messages
Your manual contains special messages to bring attention to
potential safety concerns, machine damage as well as helpful
operating and servicing information. Please read all the
information carefully to avoid injury and machine damage.
NOTE: General information is given throughout the
manual that may help the operator in the
operation or service of the machine.
This symbol points out important safety
instructions which if not followed could
endanger your personal safety.
Before Operating Engine:
NOTE Please read this section carefully: Read entire
operating and maintenance instructions for this
product and the engine which accompanies it.
Failure to follow instructions could result in serious
injury or death. Operate the machine according
to the safety instructions outlined here and
inserted throughout the text. Anyone who uses this
machine must read the instructions and be familiar
with the controls.
WARNING
WARNING INDICATES A HAZARD WHICH, IF NOT
AVOIDED, COULD RESULT IN DEATH OR SERIOUS
INJURY AND/OR PROPERTY DAMAGE.
CAUTION
CAUTION INDICATES YOU CAN BE HURT OR
YOUR EQUIPMENT DAMAGED IF THE SAFETY
INSTRUCTIONS THAT FOLLOW THIS SIGNAL
WORD ARE NOT OBEYED.
WARNING
CALIFORNIA PROPOSITION 65 WARNING
ENGINE EXHAUST FROM THIS PRODUCT
CONTAINS CHEMICALS KNOWN TO THE STATE OF
CALIFORNIA TO CAUSE CANCER, BIRTH DEFECTS,
OR OTHER REPRODUCTIVE HARM.
IMPORTANT
INDICATES HELPFUL INFORMATION FOR PROPER
ASSEMBLY, OPERATION, OR MAINTENANCE OF
YOUR EQUIPMENT.
WARNING
YOU MUST READ, UNDERSTAND AND COMPLY
WITHALLSAFETYANDOPERATINGINSTRUCTIONS
IN THIS MANUAL BEFORE ATTEMPTING TO SETUP
AND OPERATE YOUR MACHINE.
FAILURE TO COMPLY WITH ALL SAFETY AND
OPERATING INSTRUCTIONS CAN RESULT IN LOSS
OF MACHINE CONTROL, SERIOUS PERSONAL
INJURY TO YOU AND/OR BYSTANDERS, AND RISK
OF EQUIPMENT AND PROPERTY DAMAGE. THE
TRIANGLE IN THE TEXT SIGNIFIES IMPORTANT
CAUTIONS OR WARNINGS WHICH MUST BE
FOLLOWED.
WARNING
DONOTUSETOPUMPFLAMMABLEOR EXPLOSIVE
FLUIDS SUCH AS GASOLINE,FUEL OIL, KEROSENE,
ETC. DO NOT USE IN FLAMMABLE AND/OR
EXPLOSIVE ATMOSPHERES. PUMP SHOULD ONLY
BE USED TO PUMP WATER. FAILURE TO FOLLOW
THISWARNING CAN RESULT IN PERSONAL INJURY
AND/OR PROPERTY DAMAGE.

Operator’s Manual
SS20T and SS30T Water Pumps
Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5 5
ENGLISH
GENERAL SAFETY RULES
Read, understand, and follow all instructions on the machine
and in the manual(s). Be thoroughly familiar with the controls
and the proper use of the machine before starting.
Use this equipment for its intended purpose only.
Familiarize yourself with all of the safety and operating
decals on this equipment and on any of its attachments or
accessories.
Only allow responsible individuals who are familiar with the
instructions to operate the machine. Do not allow children
to operate this machine. Do not allow adults to operate the
machine without proper instruction.
Wear appropriate clothing such as a long-sleeved shirt or
jacket. Also wear long trousers or slacks. Do not wear shorts.
Never wear sandals, sneakers, or open shoes, and never
operate the machine with bare feet.
Do not wear loose clothing or jewelry. They can get caught in
moving parts. Always keep hands, feet, hair and loose clothing
away from any moving parts on engine and machine.
Always wear safety goggles or safety glasses with side shields
when operating the machine to protect your eyes from foreign
objects which can be thrown from the unit. Always wear a
protective hearing device.
Always wear work gloves and sturdy footwear. Wear footwear
that will improve footing on slippery surfaces. Leather work
shoes or short boots work well for most people. These will
protect the operator’s ankles and shins from small sticks,
splinters, and other debris.
Use the correct personal protection at all times. Do not
operate the machine without proper guards or other safety
protective devices in place.
See manufacturer’s instructions for proper operation and
installation of accessories. Only use accessories approved by
the manufacturer.
Operate only in daylight or good articial light.
Do not operate product when fatigued or under the inuence
of alcohol, drugs or other medication which can cause
drowsiness or aect your ability to operate this machine safely.
Watch for trac whenever you are operating near, or when
crossing roads.
If the equipment should start to vibrate abnormally, stop the
engine (motor), disconnect the spark plug wire and prevent
it from touching the spark plug. Check immediately for cause.
Vibration is generally a warning of trouble. If the noise or
vibrations of the machine increase, stop immediately and
perform an inspection.
Regularly inspect the machine. Make sure parts are not bent,
damaged or loose. Keep all screws, nuts and bolts tight.
Temperature of muer and nearby areas may exceed 150°
F (65° C). Allow muer and engine areas to cool before
touching.
Prolonged exposure to noise and vibration from gasoline
engine-powered equipment should be avoided. Take
intermittent breaks and/or wear ear protection from engine
noise as well as heavy work gloves to reduce vibration in the
hands.
Do not pick up, carry, or transport the machine from one place
to another with the engine running.
Check local regulations for age restrictions on use of this
machine.
Product-Specic Safety Rules
Never attempt to operate the pump without priming the
housing.
If an object becomes lodged in the pump, turn engine o,
remove the wire from the spark plug and secure. Allow to cool
before attempting to remove the foreign object.
Do not use torches or apply excessive heat, re or ames to
this pump as an explosion can result.
Complete pump and piping system MUST be protected
against freezing temperatures. Failure to do so could cause
serious damage and voids the warranty.
Do not run pump dry. Water is required to lubricate the shaft
seal.
Pumping chemicals or corrosive liquids with this pump may
shorten the life of the pump and be hazardous to the operator.
Always use a intake strainer with this pump to lter large
material.
Pump should be located and should rest on solid foundation.
Do not suspend pump by means of the discharge pipe.

Operator’s Manual
SS20T and SS30T Water Pumps
Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5
6
CAUTION
HOT GASES ARE A NORMAL BYPRODUCT OF A
FUNCTIONING CATALYTIC CONVERTER. FOLLOW
ALL SAFETY INSTRUCTIONS TO PREVENT BURNS
AND FIRES.
DO NOT ALTER OR MODIFY ENGINE:
NEVER ALTER OR MODIFY THE ENGINE FROM
THE FACTORY. SERIOUS INJURY OR DEATH MAY
OCCUR IF ENGINE IS MODIFIED OR ALTERED.
WHEN WORKING ON OR REPLACING PARTS FOR
THE ENGINE OR PRODUCT, YOU MUST ALWAYS
DISCONNECT SPARK PLUGWIRE FROMTHE SPARK
PLUG AND KEEP IT AWAY FROM THE SPARK PLUG.
USE EXTRA CARE IN HANDLING GASOLINE AND
OTHER FUELS. THEY ARE FLAMMABLE AND
VAPORS ARE EXPLOSIVE.
ENGINE SAFETY PRECAUTIONS
If your product comes with a separate engine manual, be
sure to read and follow all safety and warning precautions
outlined there, in addition to any in this manual.
Preventing Carbon Monoxide Poisoning:
• Always start and run engine outdoors. Do not start
or run engine in an enclosed area, even if doors or
windows are open.
• Never try to ventilate engine exhaust indoors. Carbon
monoxide can reach dangerous levels very quickly.
• Never run engine outdoors where exhaust fumes may
be pulled into a building.
• Never run engine outdoors in a poorly ventilated area
where the exhaust fumes may be trapped and not
easily taken away. (Examples include: in a large hole
or areas where hills surround your working area.)
• Never run engine in an enclosed or partially enclosed
area. (Examples include: buildings that are enclosed
on one or more sides, under tents, car ports or
basements.)
• Always run the engine with the exhaust and muer
pointed in the direction away from the operator.
• Always keep the throttle in the“slow”position when not
in use.
• Never point the exhaust muer towards anyone.
People should always be many feet away from the
operation of the engine and its attachments.
• Do not change the engine governor settings or over-
speed the engine.
WARNING
ENGINES GIVE OFF CARBON MONOXIDE, AN
ODORLESS, COLORLESS, POISONOUS GAS.
CARBON MONOXIDE MAY BE PRESENT EVEN IF
YOUDONOTSMELLORSEEANYENGINEEXHAUST.
BREATHING CARBON MONOXIDE CAN CAUSE
NAUSEA, FAINTING OR DEATH, IN ADDITION TO
DROWSINESS, DIZZINESS AND CONFUSION.
IF YOU EXPERIENCE ANY OF THESE SYMPTOMS,
SEEK FRESH AIR AND MEDICAL ATTENTION
IMMEDIATELY.
Gasoline Fires and Handling Fuel Safely
• When storing extra fuel be sure that it is in an
appropriate container and away from any re hazards.
• Prevent re and explosion caused by static electric
discharge. Use only nonmetal, portable fuel
containers approved by the Underwriter’s Laboratory
(U.L.) or the American Society for Testing & Materials
(ASTM).
• Always ll fuel tank outside in a well ventilated area.
Never ll your fuel tank with fuel indoors. (Examples
include: basement, garage, barn, shed, house, porch,
etc.) Never ll tank near appliances with pilot lights,
heaters, or other ignition sources. If the fuel has to be
drained, this should be done outdoors. The drained
fuel should be stored in a container specically
designed for fuel storage or it should be disposed of
carefully.
• Never remove the fuel cap or add fuel with the engine
running. Stop engine and allow to cool before lling.
• Do not smoke while handling fuel or operating pump.
• Never drain fuel from engine in an enclosed area.
• Always wipe up excess (spilled) fuel from engine
before starting. Clean up spilled fuel immediately.
If fuel is spilled, do not start the engine but move
product and fuel container from area. Clean up spilled
fuel and allow to evaporate and dry after wiping and
before starting.
• Allow fuel fumes/vapors to escape from the area
before starting engine.

Operator’s Manual
SS20T and SS30T Water Pumps
Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5 7
ENGLISH
• Test the fuel cap for proper installation before starting
and using engine.
• Always run the engine with fuel cap properly installed
on the engine.
• Do not store engine with fuel in fuel tank indoors. Fuel
and fuel vapors are highly explosive.
• Never pour fuel from engine fuel tank.
• Never siphon fuel by mouth to drain fuel tank.
• Always have an adult ll the fuel tank and never allow
children to fuel the engine.
• Never allow an adult or anyone under the inuence of
drugs or alcohol to fuel engine.
• When storing gasoline or equipment with fuel in the
tank, store away from furnaces, stoves, water heaters
or other appliances that have a pilot light or other
ignition source because they can ignite gasoline
vapors.
Burns and Fires
• The muer, muer guard, and other parts of the
engine become extremely hot during the operation
of the engine. These parts remain extremely hot after
the engine has stopped.
Prevention of Burns and Fires
• Never remove the muer guard from the engine.
• Never touch the muer guard because it is extremely
hot and will cause severe burns.
• Never touch parts of the engine that become hot after
operation.
• Always keep materials and debris away from muer
guard and other hot parts of the engine to avoid res.
• This engine is designed to operate using a catalytic
converter which contributes to the engine’s
compliance with the EPA.
Children and bystanders
Tragic accidents can occur if the operator is not alert to the
presence of children and/or bystanders. Never assume that
others will remain where you last saw them.
• Keep the area of operation clean of all persons,
especially small children and pets. Keep children
under the watchful care of a responsible adult.
• Be alert and if necessary, turn machine o if children
enter the area.
• Never allow children to operate the machine.
Service
• Always stop the engine whenever you leave the
equipment, before cleaning, repairing or inspecting
the unit. Engine should be turned o and cool, spark
plug wire must be removed from spark plug before
any repairs or adjustments are attempted. Never
make adjustments or repairs with the engine (motor)
running. Disconnect the spark plug wire and keep
the wire away from the plug to prevent accidental
starting.
• Use the correct personal protection when you make
adjustments or repairs.
• Keep all nuts and bolts tight and keep equipment in
good condition.
• Never tamper with safety devices. Check their proper
operation regularly.
• When servicing or repairing the machine, do not tip the
machine over or up unless specically instructed to do
so in this manual. Service and repair procedures can be
done with the machine in an upright position. Some
procedures will be easier if the machine is lifted on a
raised platform or working surface.
• To reduce re hazard, keep engine free of grass,
leaves, or other debris build-up. Clean up oil or fuel
spillage. Allow machine to cool before storing.
• Clean and replace safety and instruction decals as
necessary.
• To guard against engine over-heating, always have
engine debris lter mounted and clean.
• Inspect machine before storage. When not in use,
disconnect spark plug lead and store indoors in a dry
place locked or otherwise inaccessible to children.
• Use only original equipment parts from Storm Surge,
including all nuts and bolts.

Operator’s Manual
SS20T and SS30T Water Pumps
Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5
8
COMPONENT IDENTIFICATION
Trash Pump (SEE FIGURE 2.)
(SS30T shown, SS20T similar)
FIGURE 2
DISCHARGE
PORT
INTAKE
(SUCTION)
PORT
PUMP
DRAIN
PLUG
FRAME
MUFFLER
AIR FILTER
FUEL
TANK
CAP
WATER
PRIMING
FILLER
CAP
CHOKE
LEVER
PRIMING
BULB
THROTTLE
LEVER
RECOIL
STARTER
GRIP
ENGINE
ON/OFF
SWITCH
(ALTN LOCATION)
OIL
SENSOR
OIL
DRAIN
PLUG
OIL
LEVEL
DIPSTICK
19423-0004r1
PANEL
PANEL
MOUNTED
ENGINE
ON/OFF
SWITCH
FUEL
SHUT OFF

Operator’s Manual
SS20T and SS30T Water Pumps
Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5 9
ENGLISH
INSTALLATION
Unpack Pump
1. Set aside the operators manual and parts bag. Carefully
lift the pump out of the box, remove any packing
material and cut any ties holding pieces to the pump
assembly.
Pump Set Up, Connect the Hoses
NOTE: Hose kits are not included with your pump. Hose
kits can be purchased separately through www.
stormsurgepumps.com.
Assemble Intake Hose to Couplings as follows:
1. Place B-Nut on barbed hose end ange.
2. Place a hose clamp over the end of the hose.
3. Slide open end of hose over the barbed hose end ange.
NOTE: Use dish soap to lubricate the hose end and tting.
This will assist in sliding the hose over the barbed
hose end tting.
4. Slide the hose clamp in place over the barbed hose end
tting and tighten.
5. Install the hose coupler gasket into the female hose
coupler end.
6. Thread the intake (suction) hose coupler onto the pump
intake port. Turn clockwise until securely fastened.
7. Install the included intake stainer basket on the threaded
hose end tting.
NOTE: Operation of your Storm Surge Water Pump
without the included intake strainer basket will
void your warranty. The intake strainer has been
designed to prevent large debris from entering the
pump intake which can cause damage.
Assemble Discharge Hose Coupling as follows:
1. Place B-Nut on barbed hose end ange.
2. Place a hose clamp over the end of the hose.
3. Slide open end of hose over the barbed hose end tting.
CAUTION
DO NOT USE A COLLAPSIBLE INTAKE SUCTION
HOSE. USE ONLY NONCOLLAPSIBLE BRAIDED
REINFORCED INTAKE HOSE. HOSE CAN COLLAPSE
UNDER SUCTION FORCE.
DO NOT USE AN INTAKE OR DISCHARGE HOSE
WITH A DIAMETER SMALLER THAN THE PUMP
INTAKE OR DISCHARGE PORT.
DO NOT OVER TIGHTEN HOSE CLAMPS. DAMAGE
TO HOSE OR RESTRICTION OF FLOW CAN OCCUR.
FIGURE 3
NOTE: Use dish soap to lubricate the hose end and tting.
This will assist in sliding the hose over the barbed
hose end tting.
4. Slide the hose clamp in place over the barbed hose end
tting and tighten.
5. Install the hose coupler gasket into the female hose
coupler end.
6. Thread the Discharge Hose Coupler onto the pump
discharge Port. Turn clockwise until securely fastened.
Remove Side Panel and Relocate Engine On/O Switch as
follows:
1. Turn engine o and remove spark plug wire from spark
plug.
2. Remove the four bolts that attach the side panel to the
frame. Remove the side panel and hardware and store in
a safe location for installation later.
3. Disconnect the engine ON/OFF switch lead wires.
4. Remove the switch from the panel by gently prying up
around the perimeter of the switch ange wit a screw
driver.
NOTE: The suggested method of switch removal is to use
a at blade screw driver. Insert the blade under
the perimeter of the switch ange and slowly
twist the screw driver until the switch lifts away
from the panel mount hole. Repeat around the
perimeter of the switch as necessary.
RUBBER
GROMMET
ENGINE ON/OFF
SWITCH
ENGINE MOUNTED
SWITCH LOCATION
19423-008r1
BOLTS
PANEL
ENGINE ON/OFF
SWITCH

Operator’s Manual
SS20T and SS30T Water Pumps
Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5
10
5. Pull the switch wires through the panel and reconnect to
the switch terminals.
6. Remove the rubber grommet from the hole in the
engine shroud. Store the grommet in a safe location for
installation later.
7. Align the switch base with the hole in the engine fan
housing and press in place.
8. Follow normal engine starting procedures.
PUMP PLACEMENT
Proper Placement of Pump in Field (SEE FIGURE 4.)
NOTE: This pump is designed to be self-priming when
installed and operated as specied below.
• Make sure the pump is positioned on a at, level, and
sturdy surface. The surface must support the weight
of the pump.
• Place the pump as close to the level of the water to be
pumped.
• Use the shortest hoses possible. Hoses that are too
long will decrease the pump ow output and increase
the time to prime the pump.
• When total head increases, the pump output
decreases.
• Discharge head capacity is greater than intake
(suction) head capacity. To achieve the correct
capacities, the pumping height of the intake hose
must be shorter than the pumping height of the
discharge hose.
• The intake hose and strainer must be immersed in
water when the pump is operating.
NOTE: Operation of your Storm Surge Water Pump
without an intake strainer basket will void your
warranty. The intake strainer has been designed
to prevent large debris from entering the pump
intake which can cause damage.
• The intake strainer basket should rest on stones or in
a bucket and be secured to prevent movement when
operating.
• Route the discharge hose to a suitable location.
Additional discharge hoses can be used but should be
kept to a minimum to ensure ecient operation.
Water Pump Terminology
Cavitation
• A condition that causes vacuum pockets to form
in the pump. When the air pockets explode under
pressure, pitting to the impeller and volute surfaces
can occur.
SUCTION
HEAD
TOTAL
HEAD
WATER PUMP
DISCHARGE
HEAD
19422-0002r1
INTAKE
(SUCTION)
HOSE &
STRAINER
FIGURE 4
Discharge Head
• The total head, including static head and friction
head, on the discharge side of the pump.
Hydraulic Shock
• A damaging condition that occurs when a column
of liquid changes direction quickly and increases in
velocity. Weakest point in system will break. Causes
can be sudden loss of power to the driver, valve
closing too quickly, valve closing too slowly allowing
backow.
Suction Head
• The total head on the suction side of the pump,
including suction lift and friction head.
Total Discharge Head
• The total pressure or head the pump must develop
on the discharge side. It is the sum of THE ELEVATION,
THE SERVICE PRESSURE, and THE FRICTION LOSS. Of
course, all of these measurements must be expressed
in the same units, usually feet of head, before adding
them together.
Water Hammer
• The shock wave or series of waves caused by the
resistance of inertia to an abrupt change of water
ow through a water piping system. Water hammer
may produce an instantaneous pressure many times
greater than the normal pressure. For this reason,
many building codes now require the installation of
a“water hammer arrestor” or accumulation device
to absorb shock waves and prevent damage to
appliances such as washing machines as well as
water treatment components such as reverse osmosis
membranes.

Operator’s Manual
SS20T and SS30T Water Pumps
Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5 11
ENGLISH
CAUTION
DO NOT START YOUR WATER PUMP UNIT UNTIL
YOU HAVE READ THE ENGINE MANUAL THAT
CAME WITH YOUR ENGINE, AND THE “WARNINGS
AND SAFETY PRECAUTIONS” SECTION IN THIS
MANUAL.
NEVER STORE ENGINE WITH FUEL IN THE TANK
INDOORS. FUEL AND FUEL VAPORS ARE HIGHLY
FLAMMABLE.
NEVER ADD FUEL WHEN ENGINE IS RUNNING OR
HOT FROM OPERATION. NEVER FILL THE TANK
INDOORS. DO NOT SMOKE WHEN FILLING FUEL
TANK.
AN ADULT MUST ALWAYS HANDLE AND FILL THE
ENGINE WITH FUEL.
ALWAYS HANDLE FUEL IN A WELL VENTILATED
AREA, OUTDOORS, AWAY FROM FLAMES OR
SPARKS.
DO NOT START ENGINE IF FUEL IS SPILLED. WIPE
OFF EXCESS FUEL AND ALLOW TO DRY. REMOVE
ENGINE FROM AREA TO AVOID SPARKS.
MAKE SURE THE UNIT IS IN A STABLE POSITION
BEFORE PULLING THE STARTER HANDLE.
IF ENGINE FAILS TO START AFTER TRYING
STARTING PROCEDURES, PLEASE CONTACT OUR
CUSTOMER SERVICE DEPARTMENT AT 800345
6007.
STARTER ROPE CAN CAUSE AN UNANTICIPATED
JERK TOWARDS ENGINE. PLEASE FOLLOW
INSTRUCTIONS TO AVOID INJURY.
NEVER LEAVE ENGINE RUNNING WHILE
UNATTENDED. TURN OFF AFTER EVERY USE.
NEVER CARRY PUMP FROM ONE LOCATION TO
ANOTHER WHILE ENGINE IS RUNNING.
NEVER RUN ENGINE INDOORS OR IN ENCLOSED,
POORLY VENTILATED AREAS. ENGINE EXHAUST
CONTAINS CARBON MONOXIDE, AN ODORLESS
AND DEADLY GAS.
KEEP HANDS, FEET, HAIR AND LOOSE CLOTHING
AWAY FROM ANY MOVING PARTS ON ENGINE AND
EQUIPMENT.
DO NOT OPERATE PUMP WHEN DISCHARGE IS
BLOCKED OR STOPPED.
DO NOT OPERATE THE PUMP DRY. IF THE PUMP
IS OPERATED DRY THE PUMP SEALS WILL BE
DAMAGED. IF THE PUMP HAS OPERATED DRY,
STOP THE ENGINE IMMEDIATELY. ALLOW THE
PUMP TO COOL AND INSPECT FOR DAMAGE
BEFORE OPERATING AGAIN.
OPERATION
1. Fill the engine crankcase with oil. Refer to the engine
operating manual for the specic grade of oil and amount
required.
2. Fill the engine fuel tank with gasoline. Refer to the engine
operating manual for specic gasoline type that is most
ecient for this engine.
3. Add water to the priming port on the pump. SEE FIGURE
6. Continue to add water until the water level is above the
inlet port of the pump. Install the priming plug. The water
in the pump will create the suction that primes the pump.
4. Refer to the Engine Manual that came with your pump for
engine start and operation procedures.
NOTE: The pump may take several minutes to prime.
Do not use this pump for suction lifts over 26 feet.
IMPORTANT
AN AIR LEAK IN THE SUCTION LINE MAY PREVENT
PRIMING OFTHE PUMP. USE OFTHREAD SEALANT
IS RECOMMENDED.
DO NOT OPERATE THE PUMP DRY. IF THE PUMP
IS OPERATED DRY THE PUMP SEALS WILL BE
DAMAGED. IF THE PUMP HAS OPERATED DRY,
STOP THE ENGINE IMMEDIATELY. ALLOW THE
PUMP TO COOL AND INSPECT FOR DAMAGE
BEFORE OPERATING AGAIN.

Operator’s Manual
SS20T and SS30T Water Pumps
Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5
12
CAUTION
PRACTICE SAFETY AT ALL TIMES. ENGINE MUST
BE TURNED OFF AND ALLOWED TO COOL, AND
SPARK PLUG WIRE MUST BE DISCONNECTED
BEFORE ATTEMPTING ANY MAINTENANCE OR
REPAIR.
TO PREVENT ACCIDENTAL STARTING:
ENGINE MUST BE TURNED OFF AND COOL,
SPARK PLUG WIRE MUST BE REMOVED
FROM SPARK PLUG BEFORE CHECKING AND
ADJUSTING ENGINE OR EQUIPMENT.
TEMPERATURE OF MUFFLER AND NEARBY AREAS
MAY EXCEED 150° F 65° C. AVOID THESE AREAS.
CHECK PUMP OFTEN FOR LOOSE NUTS AND
BOLTS. KEEP THESE ITEMS TIGHTENED.
MAINTENANCE AND REPAIR ON THE ENGINE AND
PUMP MUST BE DONE BY AN ADULT.
BEFORE STORING UNIT, DISCONNECT SPARK
PLUG WIRE FROM SPARK PLUG AND ATTACH ITTO
RETAINING POST.
NEVER STORE ENGINE WITH FUEL IN TANK
INDOORS OR IN ENCLOSED, POORLY VENTILATED
AREAS, WHERE FUEL FUMES MAY REACH AN
OPEN FLAME, SPARK OR PILOT LIGHT.
MAINTENANCE AND STORAGE
Steps for Working on Pump
1. Turn engine switch to OFF.
2. Turn the fuel valve to OFF
3. Disconnect the spark plug wire from the spark plug.
4. Securely place the disconnected spark plug wire away
from the spark plug and any metal parts. This must
always be done or arcing may occur between spark plug
wire and metal parts.
5. Replace or repair the part on the pump.
6. Check all parts that were repaired, or removed during
repair, that they are secure and t correctly.
NOTE: All repair parts must come from the factory. Never
replace parts that are not specically designed for
the pump.
7. Reconnect the spark plug wire.
Steps for Clearing Pump Impeller and Volute of
Obstructions (SEE FIGURE 5 & 6.
1. Turn engine switch to OFF.
2. Turn the fuel valve to OFF.
3. Disconnect the spark plug wire from the spark plug.
4. Securely place the disconnected spark plug wire away
from the spark plug and any metal parts. This must
always be done or arcing may occur between spark plug
wire and metal parts.
5. If necessary, remove hoses from intake and discharge
ports.
6. Unscrew the six T-Bolts that secure the pump housings
together.
7. Separate the pump front and rear housings.
8. Clean the impeller and volute of any debris.
9. Inspect the impeller and volute for signs of damage
caused by debris. Replace if necessary. Reference
Illustrated Parts Breakdown Kit 4.
10. Install volute in rear pump housing. Make sure the index
pin on the rear pump housing aligns with the volute
index hole.
NOTE: Make sure all pump housing O-ring seals are not
damaged and are installed in the correct location.
Also make sure the pump check ap is in place and
not damaged.
11. Align the forward pump housing with the rear pump
housing.
12. Secure housings with six T-Bolts. Tighten the T-Bolts in a
star pattern to ensure correct alignment of the housings
and compression of housing O-ring.
13. Refer to“Installation”and “Operation” for further
instructions.
IMPELLER
CLEAN
OUT
AREAS
VOLUTE
CLEAN OUT
AREAS
19423-0006r1
FIGURE 5

Operator’s Manual
SS20T and SS30T Water Pumps
Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5 13
ENGLISH
Transporting Your Pump
1. After using the pump and before transporting it in a truck
bed, screw the fuel cap on (clockwise) tightly. The fuel
cap will not leak during transporting if fuel cap is tight.
Never transport engine inside an enclosed space within
a vehicle. Fuel or fuel vapors may ignite causing serious
injury or death.
2. If fuel is present in the fuel tank, transport in an open
vehicle in an upright position.
3. If an enclosed vehicle must be used, remove fuel into an
approved red fuel container. DO NOT siphon by mouth.
4. Run engine to use up the fuel in the carburetor and fuel
tank. Always run engine in a well ventilated area. Engine
can run for several minutes due to its ecient design.
5. Wipe away any spilled fuel from engine and pump. Allow
to dry.
6. Fuel cap should be tightly secured before transporting
pump in a vehicle.
Flushing the Pump Housing
1. After use, remove the pump drain plug and allow the
water to drain from the pump housing.
2. Remove the pump primer cap and ush the pump
housing with clean water.
3. After all water has drained from the pump housing,
replace the primer cap and drain plug.
TROUBLESHOOTING AND REPAIR
Service Information
At Storm Surge we build quality and durability into the design
of our products; but no amount of careful design by us, and
careful maintenance by you, can guarantee a repair-free life for
your machine. Most repairs will be minor, and easily xed by
following the suggestions in the“Troubleshooting and Repair”
section and Table 1. Troubleshooting Guide.
This guide will help you pinpoint the causes of common
problems and identify remedies.
For more complicated repairs, contact your place of purchase
or Storm Surge for an authorized service center in your area.
Storm Surge will make the necessary repairs if a service center
is not available. A parts breakdown is included in toward the
end of the manual.
We will always be glad to answer any questions you have, or
help you nd suitable assistance. To order parts or inquire
about warranty, call, write or e-mail us using the contact
information found in the“Troubleshooting and Repair”section.
Pump Maintenance
Always shut o the engine, allow the engine to cool, and
remove the spark plug before performing any maintenance.
During freezing weather, open the drain port and allow all the
water in the pump to drain. This will prevent damage to the
pump when the water freezes. If the pump will be stored for
a month or more, drain the water from the pump and follow
the engine manufacturer’s recommendations for long-term
storage.
NOTE: The Viper engine is equipped with a low oil shut
o sensor. The engine will shut down and will not
restart if the oil level becomes low.
Engine Maintenance
Good maintenance is essential for safe, economical, and
trouble-free operation. It will also help reduce air pollution.
Please read the maintenance schedule in the
accompanying engine manual and observe these
recommendations to extend the life of your pump.
The engine manual also outlines routine inspection
procedures and simple maintenance procedures using
basic hand tools. Service tasks that are more dicult, or
require special tools, are best handled by professionals and
are normally performed by a technician or other qualied
mechanic.
Maintenance, replacement or repair of the emissions
control devices and systems may be performed by any
non-road engine repair establishment or individuals.
However, items must be serviced by an authorized dealer
to obtain“no charge” emissions control service.
If you operate your engine under unusual conditions, such as
sustained high-load or high-temperature operation, or use
in unusually wet or dusty conditions, consult your servicing
dealer for recommendations applicable to your individual
needs and use.
REAR PUMP
HOUSING
IMPELLER
VOLUTE
PUMP HOUSING
O-RING SEALS
PUMP
CHECK
FLAP
FORWARD
PUMP
HOUSING
T-BOLTS
19423-0007r1
FIGURE 6

Operator’s Manual
SS20T and SS30T Water Pumps
Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5
14
Table 1. Engine Troubleshooting Guide
PROBLEM POSSIBLE CAUSE REMEDY/ACTION
Engine will not start 1. Power switch o 1. Flip switch to ON position
2. Low Oil 2. Check/Add specied grade of oil as necessary
3. Fuel valve o 3. Check fuel valve is on
4. Spark plug wire disconnected 4. Connect spark plug wire to spark plug
5. Out of fuel 5. Refuel
6. Spark plug wet, faulty, or improperly
gapped
6. Clean, replace , or gap spark plug
Engine runs rough, oods
during operation
1. Dirty air lter 1. Clean or replace air lter
2. Choke partially engaged 2. Turn o choke
3. Carburetor out of adjustment 3. Call factory
Engine is hard to start 1. Stale fuel 1. Drain old fuel and replace with fresh. Use fuel
stabilizer at end of season.
2. Spark plug wire loose 2. Make sure spark wire is securely attached to
spark plug
3. Dirty carburetor 3. Clean carburetor, use fuel stabilizer, new gas can
Engine misses or lacks power 1. Clogged fuel tank 1. Remove and clean fuel tank
2. Clogged air lter 2. Clean or replace air lter
3. Carburetor out of adjustment or bad 3. Call factory
4. Spark plug wet, faulty or improperly
gapped
4. Clean, replace or gap spark plug
Engine runs, but has no power 1. Choke on 1. Turn o choke after engine is running
2. Carburetor out of adjustment or bad 2. Call factory
3. Worn engine lower seal 3. Call factory
Engine runs, then quits 1. Plugged fuel lter 1. Clean or replace fuel lter
2. Carburetor out of adjustment or bad 2. Call factory
Engine revs too high 1. Carburetor out of adjustment 1. Call factory
2. Low fuel in tank 2. Add fuel to tank
Contact service provider at 800-345-6007 if above remedies fail.
Ordering Replacement Parts
Parts can be obtained from the store where the pump was purchased or direct from the factory. To order parts visit www.
stormsurgepumps.com or call 1-800-345-6007. For other general questions, you can e-mail us at [e-mail].
Please include this information with your order: Part numbers, Part description, Quantity, Model number and serial number.
Spare Parts
Only use approved Storm Surge spare parts.

Operator’s Manual
SS20T and SS30T Water Pumps
Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5 15
ENGLISH
CHECK/INSPECT POSSIBLE CAUSE REMEDY/ACTION
Check Pump Housing 1. Pump not primed 1. Prime the pump.
Check Impeller 1. Pump Impeller Obstructed 1. Refer to“Steps for Clearing Pump Impeller
and Volute of Obstructions”.
Check Intake (Suction) Hose
1. Hose collapsed, cut or punctured. 1. Replace Hose
2. Strainer not fully under water. 2. Make sure hose end and strainer basket is
completely under water.
3. Air leak at connector. 3. Replace sealing gasket if damaged or missing.
Use Teon pipe thread tape on all threaded
coupling surfaces.
4. Strainer basket clogged 4. Clean debris from strainer basket.
Measure suction and discharge
head SEE FIGURE 5“PUMP
PLACEMENT
1. Excessive head 1. Relocate pump and hoses to reduce head.
Check Engine Refer to Table 1. (Engine Troubleshooting Guide.)
Table 2. Pump Troubleshooting Guide: No Pump Output
Table 3. Pump Troubleshooting Guide: Low Pump Output
CHECK/INSPECT POSSIBLE CAUSE REMEDY/ACTION
Check Intake (Suction) Hose
1. Hose collapsed, cut, or punctured.
Hose too long or too small a
diameter.
1. Replace Hose
2. Strainer not fully under water. 2. Make sure hose end and strainer basket is
completely under water.
3. Air leak at connector. 3. Replace sealing gasket if damaged or missing.
Use Teon pipe thread tape on all threaded
coupling surfaces.
4. Strainer basket clogged 4. Clean debris from strainer basket.
Check Discharge Hose 1. Hose damaged, cut, or punctured.
Hose too long or too small a
diameter.
1. Replace Discharge Hose
Check Impeller 1. Pump Impeller Obstructed 1. Refer to“Steps for Clearing Pump Impeller
and Volute of Obstructions”.
Measure suction and discharge
head
1. Excessive head 1. Relocate pump and hoses to reduce head. (See
Figure 4“Pump Location”. )
Check Engine Refer to Table 1. (Engine Troubleshooting Guide.)

Operator’s Manual
SS20T and SS30T Water Pumps
Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5
16
ILLUSTRATED PARTS BREAKDOWN SS20T & SS30T
19423-0005r1
KIT 5
KIT 4
(Housing not included)
KIT 6
KIT 2
KIT 1
KIT 3
(Volute not included)
7

Operator’s Manual
SS20T and SS30T Water Pumps
Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5 17
ENGLISH
NOTE: When no part number is listed above, the corresponding part is not serviced. If any of those parts should fail, use
P/N 18886 (SS20T) or 18888 (SS30T) to order a replacement pump. Standard hardware can be purchased at a local
hardware store or repair center.
ITEM # PART # DESCRIPTION Q T Y.
1 19480 ENGINE, STORM SURGE, 212CC
VIPER R210 EPA
1
2 19293 FRAME, STORM SURGE, SS20T 1
3 19535 KIT, IMPELLER AND SEALS,
SS20T 2"TRASH
1
4 19536 KIT, PRIMER AND BOLTS SS20T 1
5 19281 PUMP, STORM SURGE, SS20T 1
6 19542 SWITCH AND WIRES, STORM
SURGE PUMPS
1
7 19603 PLUG, ENGINE FAN HOUSING,
STORM SURGE
1
ILLUSTRATED PARTS BREAKDOWN SS20T
ITEM # PART # DESCRIPTION Q T Y.
1 19480 ENGINE, STORM SURGE, 212CC
VIPER R210 EPA
1
2 19336 FRAME, STORM SURGE, SS30T 1
3 19540 KIT, IMPELLER AND SEALS,
SS30T 3"TRASH
1
4 19541 KIT, PRIMER AND BOLTS SS30T 1
5 19324 PUMP, STORM SURGE SS30T 1
6 19542 SWITCH AND WIRES, STORM
SURGE PUMPS
1
7 19603 PLUG, ENGINE FAN HOUSING,
STORM SURGE
1
ILLUSTRATED PARTS BREAKDOWN SS30T

Operator’s Manual
SS20T and SS30T Water Pumps
Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5
18
NOTES

Operator’s Manual
SS20T and SS30T Water Pumps
Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5 19
ENGLISH
WARRANTY TERMS AND CONDITIONS
PRODUCT WARRANTY: 2YEAR LIMITED WARRANTY
Ardisam, Inc. (Ardisam), a manufacturing company, warrants this product to be free from defects in the material or workmanship
for a period of two years from the date of purchase. If there is insucient evidence of the purchase date, the eective date of this
warranty will begin on the pump’s date of manufacture. During the two-year warranty of this product, Ardisam will furnish, at their
discretion, parts and labor to correct any defect caused by faulty material or workmanship. Ardisam reserves the right to inspect
any incoming units returned under warranty to determine if the warranty applies before performing any warranty related work
(including parts and components). Any unit used in a commercial application is covered for a period of 90 days after purchase.
This warranty applies to the original owner with a proof of purchase and is not transferable. For the warranty to be valid, the
product must be registered online, or the warranty card must be lled out and received by Ardisam, within 30 days of purchase.
Warranty Exclusions
This warranty excludes:
• Wear items such as lter elements, O-rings, impeller, and seals.
• Accessory parts such as hoses, intake strainer, and connectors.
• Running the pump dry (without water).
• Running the pump without the included intake strainer properly attached.
• Using the pump to move uids other than water ranging from 32° - 150° F.
• Using the pump for a purpose other than which it was designed and manufactured.
• Using the pump in violation of local codes, ordinances and good trade practices.
For replacement parts, phone [phone].
*These warranties apply only to products which have not been subjected to negligent use, abuse, misuse (including the use
of this pump in place of your well or water utility), overload, improper installation, alteration, accident, acts of God (or other
events beyond Ardisam’s control), unauthorized parts, failure to use proper fuel and oil, or if repairs have been performed at a
non-authorized service facility. These warranties shall not cover damage from normal wear and tear, normal maintenance parts
and services, lightning; nor improper installation, operation, storage, or maintenance; nor operating the equipment above
recommended maximums as stated in this manual and the accompanying engine manual. These warranties supersede all other
warranties either expressed or implied and all other obligations or liabilities on the part of Ardisam. Ardisam, does not assume,
and does not authorize any other person to assume for Ardisam, any liability in connection with the sale of Ardisam products. To
be at“No Charge,” warranty work must be sent directly to and performed by Ardisam or an Ardisam Authorized Warranty
Service Facility. To obtain warranty service and/or replacement instructions, contact the Ardisam Customer Service Department
at 800-345-6007. Ardisam will cover the cost of shipping only for purchasers located more than 100 miles from an Ardisam
Authorized Warranty Service Facility if it is determined that warranted repair is indeed necessary. If you choose to ship your
product to Ardisam for warranty repair, you must rst have prior approval from Ardisam by calling the Ardisam Customer Service
Department for a return material authorization number (RMA#). Under these circumstances, all items must be shipped prepaid.
Ardisam will at no charge, repair or replace, at the discretion of Ardisam, any defective part which falls under the conditions stated
above. Ardisam retains the right to change models, specications and price without notice. Ardisam shall not be obligated to ship
any repair or replacement product to any location outside of the United States of America or Canada. Some states and countries
do not allow the limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential
damages, so the above limitation may not apply to you. This warranty gives you specic legal rights, and you may also have other
rights which vary from state to state and country to country.
18816-REV1

Check for parts online at www.stormsurgepumps.com or call 800-345-6007 M-F 8-5
Ardisam, Inc.
1160 8th Avenue, PO Box 666
Cumberland, WI 54829
800-345-6007 | Fax [phone]
E-mail: [email protected]om
All weights, specications and features are approximate and are subject to change without notice. Due to continuous product improvements, product images may not be exact. Items used for props not included.
Some assembly may be required.