Strong SR-CUSTOM Series User manual

© 2020 Wirepath Home Systems, LLC
SR-CUSTOM Series
Floor Standing AV Rack System
Package Contents
A. 1x Top plate
B. 4x Rack pillars
C. 4x Side bars
D. 1x Base assembly
•4x Casters
•4x Leveling feet
E. Assembly hardware (not shown)
• 40x Rack assembly screws
• 16x Side bar screws
F. 3mm Hex driver bit
Key Features
• Easy assembly
• Counter-sunk assembly screws for clean
appearance
• Locking pillars for extra stability and rigidity
• Concealed caster wheels
• Adjustable leveling feet
• Built in top ventilation mounting
• 1000 lb. maximum load
• Optional locking doors and side panels
Optional Accessories (sold separately)
• Side Panels (SR-CUST-SP-XXU-XXIN)
• Window Door (SR-CUST-DOOR-XXU-GLS)
• Solid Door (SR-CUST-DOOR-XXU-SLD)
• Integrated Cooling (SR-FANBRACKET-2/4)
Assembly Recommendations
• The included hex driver should only be used with
torque-adjustable drills.
• It is recommended to hand tighten the assembly
screws to nal torque to avoid snapping screws.
CAUTION!
When loading equipment into cabinet,
ensure that leveling feet are adjusted
correctly and they come in contact with the
supporting surface. Always load heavier
equipment at the bottom of the rack with a
minimum of 200 lbs into lower U spaces.
Equipment cabinets are intended to house
or mount certied equipment that is provided
with its own re and electrical enclosure.
A
G
B
C
D
To ground cabinet, connect the ground wire to
the eld wiring ground terminal on the bottom
panel rst. To ground, use UL Listed closed loop
connectors with minimum 12 AWG wire 1/4”
zinc plated steel or stainless steel internal tooth
washer, and an M6 nut.

Note: Lowering the leveling feet restricts the steering
rotation of the casters. If the feet are being used,
position the rack before installing equipment.
Note: The side bars are not required for structural support
and can be mounted at any height. (Two of four included
bars are pictured.)
1Attach the pillars to the base. 2Attach the top to the pillars.
3Attach the side bars. 4Optional: Adjust the leveling feet.

Note: The door may be installed for left- or right-hand
swing. The hinge brackets are held on by 1 screw in
each corner. The brackets are also slotted so that they
can be adjusted for optimal door t.

Copyright ©2020, Wirepath Home Systems, LLC. All rights reserved. Control4 and Snap AV and their
respective logos are registered trademarks or trademarks of Wirepath Home Systems, LLC, dba
“Control4” and/or dba “SnapAV” in the United States and/or other countries. 4Store, 4Sight, Control4
My Home, Snap AV, Araknis, Autonomic, BakPak, Binary, Dragonfly, Episode, Luma, Mockupancy,
Nearus, Neeo, OvrC, Pakedge, Sense, Strong, SunbriteTV, Triad, Visualant, WattBox, and Wirepath
are also registered trademarks or trademarks of Wirepath Home Systems, LLC. Other names and
brands may be claimed as the property of their respective owners. All specifications subject to change
without notice.
200908-1253
Lifetime Limited Warranty
All StrongTM products have a Lifetime Limited Warranty. This warranty includes parts and labor repairs on all components found
to be defective in material or workmanship under normal conditions of use. This warranty shall not apply to products that have
been abused, modied, or disassembled. Products to be repaired under this warranty must be returned to Strong or a designated
service center with prior notication and an assigned return authorization number (RA).
For Technical Support: 1.866.838.5052
Dimensions
Model # Racking
Height Height Height (w/ Casters)
Width
No Side Panels
Width
Inc. Side Panels
Usable
Depth
SR-CUSTOM-21U-20IN 36.75" 40" 43.25" 19.77" 21.02" 20"
SR-CUSTOM-21U-24IN 36.75" 40" 43.25" 19.77" 21.02" 24"
SR-CUSTOM-27U-20IN 47.25" 50.5" 53.75" 19.77" 21.02" 20"
SR-CUSTOM-27U-24IN 47.25" 50.5" 53.75" 19.77" 21.02" 24"
SR-CUSTOM-32U-20IN 56" 59.25" 62.5" 19.77" 21.02" 20"
SR-CUSTOM-32U-24IN 56" 59.25" 62.5" 19.77" 21.02" 24"
SR-CUSTOM-37U-20IN 64.75" 68" 71.25" 19.77" 21.02" 20"
SR-CUSTOM-37U-24IN 64.75" 68" 71.25" 19.77" 21.02" 24"
SR-CUSTOM-42U-20IN 73.5" 76.65" 79.9" 19.77" 21.02" 20"
SR-CUSTOM-42U-24IN 73.5" 76.65" 79.9" 19.77" 21.02" 24"
Model # Racking
Height Height Height (w/ Casters)
Width
No Side Panels
Width
Inc. Side Panels
Usable
Depth
SR-CUSTOM-21U-20IN 36.75” 40” 43.25” 19.77” 21.02” 20”
SR-CUSTOM-21U-24IN 36.75” 40” 43.25” 19.77” 21.02” 24”
SR-CUSTOM-21U-30IN 36.75” 40” 43.25” 19.77” 21.04” 30”
SR-CUSTOM-27U-20IN 47.25” 50.5” 53.75” 19.77” 21.02” 20”
SR-CUSTOM-27U-24IN 47.25” 50.5” 53.75” 19.77” 21.02” 24”
SR-CUSTOM-27U-30IN 47.25” 50.5” 53.75” 19.77” 21.04” 30”
SR-CUSTOM-32U-20IN 56” 59.25” 62.5” 19.77” 21.02” 20”
SR-CUSTOM-32U-24IN 56” 59.25” 62.5” 19.77” 21.02” 24”
SR-CUSTOM-32U-30IN 56” 59.25” 62.5” 19.77” 21.04” 30”
SR-CUSTOM-37U-20IN 64.75” 68” 71.25” 19.77” 21.02” 20”
SR-CUSTOM-37U-24IN 64.75” 68” 71.25” 19.77” 21.02” 24”
SR-CUSTOM-37U-30IN 64.75” 68” 71.25” 19.77” 21.04” 30”
SR-CUSTOM-42U-20IN 73.5” 76.65” 79.9” 19.77” 21.02” 20”
SR-CUSTOM-42U-24IN 73.5” 76.65” 79.9” 19.77” 21.02” 24”
SR-CUSTOM-42U-30IN 73.5” 76.65” 79.9” 19.77” 21.04” 30”
Lifetime Limited Warranty
Find details of this product’s Lifetime Limited Warranty at snapav.com/warranty, or request a paper copy from Customer Service at [phone].
Find other legal resources, such as regulatory notices and patent information, at snapav.com/legal.
Copyright ©2021, Wirepath Home Systems, LLC. All rights reserved. Control4 and Snap AV and their respective logos are registered trademarks
or trademarks of Wirepath Home Systems, LLC, dba “Control4” and/or dba “SnapAV” in the United States and/or other countries. 4Store, 4Sight,
Control4 My Home, Snap AV, Araknis, Autonomic, BakPak, Binary, Dragony, Episode, Luma, Mockupancy, Nearus, Neeo, OvrC, Pakedge, Sense,
Strong, SunbriteTV, Triad, Visualant, WattBox, and Wirepath are also registered trademarks or trademarks of Wirepath Home Systems, LLC. Other
names and brands may be claimed as the property of their respective owners. All specications subject to change without notice.
2021-02-08 TW
Model # Racking
Height Height Height (w/ Casters)
Width
No Side Panels
Width
Inc. Side Panels
Usable
Depth
SR-CUSTOM-21U-20IN 36.75” 40” 43.25” 19.77” 21.02” 20”
SR-CUSTOM-21U-24IN 36.75” 40” 43.25” 19.77” 21.02” 24”
SR-CUSTOM-21U-30IN 36.75” 40” 43.25” 19.77” 21.04” 30”
SR-CUSTOM-27U-20IN 47.25” 50.5” 53.75” 19.77” 21.02” 20”
SR-CUSTOM-27U-24IN 47.25” 50.5” 53.75” 19.77” 21.02” 24”
SR-CUSTOM-27U-30IN 47.25” 50.5” 53.75” 19.77” 21.04” 30”
SR-CUSTOM-32U-20IN 56” 59.25” 62.5” 19.77” 21.02” 20”
SR-CUSTOM-32U-24IN 56” 59.25” 62.5” 19.77” 21.02” 24”
SR-CUSTOM-32U-30IN 56” 59.25” 62.5” 19.77” 21.04” 30”
SR-CUSTOM-37U-20IN 64.75” 68” 71.25” 19.77” 21.02” 20”
SR-CUSTOM-37U-24IN 64.75” 68” 71.25” 19.77” 21.02” 24”
SR-CUSTOM-37U-30IN 64.75” 68” 71.25” 19.77” 21.04” 30”
SR-CUSTOM-42U-20IN 73.5” 76.65” 79.9” 19.77” 21.02” 20”
SR-CUSTOM-42U-24IN 73.5” 76.65” 79.9” 19.77” 21.02” 24”
SR-CUSTOM-42U-30IN 73.5” 76.65” 79.9” 19.77” 21.04” 30”
Lifetime Limited Warranty
Find details of this product’s Lifetime Limited Warranty at snapav.com/warranty, or request a paper copy from Customer Service at [phone].
Find other legal resources, such as regulatory notices and patent information, at snapav.com/legal.
Copyright ©2021, Wirepath Home Systems, LLC. All rights reserved. Control4 and Snap AV and their respective logos are registered trademarks or
trademarks of Wirepath Home Systems, LLC, dba “Control4” and/or dba “SnapAV” in the United States and/or other countries. Snap AV and Strong
are also registered trademarks or trademarks of Wirepath Home Systems, LLC. Other names and brands may be claimed as the property of their
respective owners. All specications subject to change without notice.
200-SR-CUSTOM-XXU-001-A 210311-1500