Sub-Zero PRO3650GRH User manual

PRO Series Refrigeration
Use and Care Guide
CLEANING, MAINTENANCE,
AND MORE

2 | Sub-Zero Customer Care 800.222.7820
Contents
3PRO Series Refrigeration
4Safety Precautions
6PRO Series Features
7Interactive Controls
8Storage
11 Operation
14 Care Recommendations
15 Water Filtration System Data
16 Troubleshooting
19 Sub-Zero Warranty
PRO Series Refrigeration

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Customer Care
The model and serial number are printed on the enclosed
product registration card. Both numbers are also listed on
the product rating plate. Refer to page 4 for rating plate
location. For warranty purposes, you will also need the
date of installation and name of your authorized Sub-Zero
dealer. Record this information below for future reference.
SERVICE INFORMATION
Model Number
Serial Number
Date of Installation
Certified Service Name
Certified Service Number
Authorized Dealer
Dealer Number
If your product ever needs attention, be sure to use a
Sub-Zero Factory Certified Service provider recommended
by our Customer Care Center, or select one from our list
of providers available at subzero.com/locator. All Factory
Certified Service providers are carefully selected and thor-
oughly trained by us.
PRO Series Refrigeration
Important Note
To ensure this product is installed and operated as safely
and eciently as possible, take note of the following types
of highlighted information throughout this guide:
IMPORTANT NOTE highlights information that is especially
important.
CAUTION
Indicates a situation where minor injury or product
damage may occur if instructions are not followed.
WARNING
States a hazard that may cause serious injury or
death if precautions are not followed.
IMPORTANT NOTE: Throughout this guide, dimensions in
parentheses are millimeters unless otherwise specified.

4 | Sub-Zero Customer Care 800.222.7820
Safety Precautions
IMPORTANT INSTRUCTIONS
WARNING
Do not store explosive substances such as
aerosol cans with a flammable propellant in
this appliance.
WARNING
Keep ventilation openings, in the appliance
enclosure or in the built-in structure, clear of
obstruction.
WARNING
Do not use mechanical devices or other
means to accelerate the defrosting pro-
cess, other than those recommended by the
manufacturer.
WARNING
These symbols indicate risk of fire/
flammable materials.
WARNING
This appliance is only intended for residential
use.
WARNING
This appliance contains flammable refrigerant
and must be handled, installed, serviced, and
decommissioned by authorized personnel.
Once decommissioned, consult local authori-
ties for disposal instructions.
WARNING
DANGER: Risk of child entrapment. Before you
throw away your old refrigerator or freezer:
• Take o the doors.
• Leave the shelves and drawer dividers in
place so that children may not easily climb
inside.
WARNING
This appliance is intended to be used in the
household and similar applications such as:
• Sta kitchen areas in shops, oces, and
other working environments;
• Farm houses and by clients in hotels,
motels, and other residential type environ-
ments;
• Bed and breakfast type environments;
• Catering and similar non-retail applications.

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WARNING
To minimize the risk of ignition due to
improper installation, replacement parts, or
service procedures, only refrigeration techni-
cians with flammable refrigerant training who
are aware of the dangers of dealing with high
voltage electricity and refrigerant under pres-
sure are allowed to work on this equipment.
WARNING
Do not damage the refrigeration circuit when
installing, maintaining, or servicing the unit.
WARNING
PROPOSITION 65 FOR CALIFORNIA RESIDENTS
Cancer and Reproductive Harm—
www.P65Warnings.ca.gov
Safety Precautions
IMPORTANT INSTRUCTIONS
CAUTION
Incorporated ice makers must be installed by
the manufacturer or its service agent.
WARNING
Do not use electrical appliances inside the
food storage compartments of the appliance,
unless they are of the type recommended by
the manufacturer.
WARNING
This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless
they have been given supervision or instruc-
tion concerning use of the appliance by a
person responsible for their safety. Children
should be supervised to ensure they do not
play with the appliance.
WARNING
Do not expose this appliance to rain.

6 | Sub-Zero Customer Care 800.222.7820
PRO Series Features
FEATURES
1Product Rating Plate (inside drawer)
2Freezer External Touch Display
3Refrigerator External Touch Display
4Air Purification System
5Glass Shelves
6Slide-Out Bins
7Pull-Out Shelf
8Side Rail Supports
9Refrigerator Crisper Drawer
10 Removable Crisper Lid
11 Refrigerator Storage Drawer
12 Freezer Storage Drawer
13 Automatic Ice Maker
14 Ice Container
15 Water Filtration System (behind grille)
16 Condenser (behind grille)
PRO Series Features
PRO3650 (solid door model)
3
9
16
10
2
15
12
4
5
7
6
8
13
14
1
PRO4850G (glass door model)
3
6
9
16
2
15
5
11
12
8
4
7
10
13
14
1

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Interactive Controls
Interactive Touch Controls
For initial start-up, touch and hold POWER on either
external touch display, located on the grille.
Temperature can be adjusted in one-degree increments.
The left and right external displays control dierent tem-
perature zones in the unit, but can both access the settings
menu.
EXTERNAL TOUCH DISPLAY
To unlock the display, touch and hold for three seconds.
The display will lock automatically after 30 seconds of
inactivity. Refer to the illustrations below.
To adjust the temperature, touch the temperature dis-
played next to the corresponding zone icon.
To turn the ice maker on or o or to active max ice, touch
the ice cube(s) icon.
0
Freezer display
(36" model shown)
3838
Refrigerator display
SETTINGS
To access the Settings menu, touch on either external
touch display.
SETTINGS
Activate or deactivate power to the unit
Enable or disable automatic display lock
Activate, deactivate, or refresh purifier life reminder
Enable or disable door/drawer alarm and duration
Enable or disable connect
Enable, disable reminder, or refresh filter life reminder
Enable or disable Sabbath mode
Adjust soft on lighting and accent lighting (if applicable)
Adjust temperature units
Adjust alarm volume and tone
Select language
View troubleshooting and service information

8 | Sub-Zero Customer Care 800.222.7820
Refrigerator Storage
GLASS SHELVES
To remove or adjust a glass shelf, tilt up, then lift up and
out. To reposition, insert the shelf in the tracks along the
back wall, then lower the front until it locks into position.
Refer to the illustration below.
IMPORTANT NOTE: Use care when handling glass shelves
to prevent breakage or scratching of the interior.
CAUTION
Warm glass shelves to room temperature before
immersing in warm water.
SLIDE-OUT BINS
Integrated rails mounted below the glass shelves allow
slide-out bins to be positioned in a variety of locations. To
remove or adjust a slide-out bin, pull the handle of the bin
forward until it stops, and lift up and out of the rails. Refer
to the illustration below.
Keeping Food At Its Best
DUAL REFRIGERATION®
This Sub-Zero features a unique Dual Refrigeration®
system to keep food fresher longer. Three separate
controls allow the refrigerator, refrigerator drawer(s), and
freezer to be set at dierent temperatures.
With the Sub-Zero Dual Refrigeration®system, individual
refrigerator and freezer systems have been designed to
maintain accurate, consistent temperatures and proper
humidity levels for longer food life expectancy. Dual
Refrigeration®eliminates transfer of fresh food odors to
frozen food and ice and does not freeze the moisture out
of the air in the fresh food section.
For handy tips and information on how to maximize food
freshness, refer to the freshness cards stored in the refrig-
erator.
Storage
Glass shelf removal Slide-out bin removal

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Freezer Storage
STAINLESS STEEL SHELVES (48" MODELS)
To remove or adjust a shelf, tilt up, then lift up and out. To
install, insert the shelf in the tracks along the back wall,
then lower the front until it locks into position.
ICE CONTAINER
To remove the ice container, pull the drawer out to full-
extension, then lift the container up and out.
Refrigerator Storage
PULL-OUT SHELF
The bottom shelf pulls out for easy access to condiments
and other items commonly stored on door shelves. Adjust-
able rails keep items snugly in place. To adjust, pull the rail
up and rotate. Refer to the illustration below.
CRISPER LID
To remove the crisper lid assembly, pull the upper refrig-
erator drawer all the way out, raise the front edge of the
crisper lid up, and pull out from the back. Refer to the
illustration below.
DRAWER DIVIDERS
Long dividers run the full depth of the drawer, with shorter
dividers that connect to the long dividers to compartmen-
talize the drawer.
To remove the short dividers, lift up and out. The long
dividers cannot be removed.
Pull-out shelf Crisper lid (48" model shown)
Storage

10 | Sub-Zero Customer Care 800.222.7820
Storage Drawers
Refrigerator and freezer storage drawers are removable for
cleaning. An automatic stop is built in to prevent the draw-
ers from coming all the way out unintentionally.
To remove, pull the drawer out to full-extension. Apply
forward pressure to the front of the drawer slide, and pull
up and back on the drawer handle. Refer to the illustration
below.
Storage
DRAWER
SLIDE
Storage drawer removal