Supa Q series User manual

SUPA Q Series

QN(10 Zone)

User Manual

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Indicate symbol

Light On Zone Light Blink

Light Blink Zone Light On

♪ Buzzer Sound Speaker

LC Layout

AWAY-System in AWAY arm mode

HOME-System in HOME arm mode

REA Y-System in isarm Mode

NOT R Y- Any zone have open and when arm the system ,the zone open will auto bypass

Online -Panel is call out to CMS/Personal

Bat -When Battery low ,this will display ,buzzer keypad will sound and EVENT Light on. To stop

buzzer keypad sound just press * and to clear EVENT light just disarm.

Ac -When Ac Power failure ,this will display and buzzer keypad will sound and EVENT light on. To

stop buzzer keypad sound just press * and to clear EVENT light just disarm.

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LE Layout

LINE - System is call out.

- When light on ,System is call to CMS

- When light blinking ,System is call to Personal

BATT - When light on ,that indicate Battery low

AC - When light on,that indicate AC power Failure

ARM1- System arm

- Away arm

- Home arm

1 2 3 4 5 6 7 8 9 10

Numbering is indicate zone

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Away Arming

The ARM Light will turn on The ARM1 Light will turn on

Press [ ∗ ] + [ AWAY ]

( f Quick Away option is enabled)

Or

Press [ ∗ ] + [ AWAY ] + [ User Co e ]

( f Quick Away option is disabled)

♪ Leave the premises within the Exit time. Exit beeping will continue until Exit time expires.

Online at LCD to indicate system dialler performing CMS reporting/Personal reporting..

Away

Information:

•Away arming will activate all zones of your alarm security system except bypassed zones. All interior and

external perimeters are armed. Use this mode when leaving your premises.

•Before arming your system to Away mode, all zones should be closed. There should not be any movement in the

rooms protected by motion detectors and each doors or windows protected by reed switches should be properly

closed.

•Key-switch input is available on the control panel and can be used to toggle between Arm and Disarm.

•Your system can be configured to Arm periodically at a customized time and also Disarm at another time.

•f an illegal code is entered to Arm in Away mode, the system responds by a long error beep.

•f an attempt to Arm a previously armed system, a long error beep is issued.

•The system cannot Arm while in other operation mode. Press [ ∗ ] + [ ∗ ] to exit from other operation mode first.

Options to be programme by Installer:

•Personal Open/Close report:

f anyone of User-6 to User-10 arms in Away mode, the system will dial the first programmed telephone

number (usually the Master User’s contact number) to report of the Arm activity to the intended receiving

party. Personal reporting format must be enabled first.

•No Force Arm:

The system will not be allowed to Arm via keypad if an nstant zone is left open but not if it is a delay zone. A

long error beep is issued to warn you of such situation. f you want Force Arm function, any zones left

opened after arming will be automatically bypassed and are reported to CMS as zone bypass and to

Personal telephone as zone open. The system will resume monitoring the zone once it is closed again for

the duration of that armed period.

•Force Arm Siren Warning:

The siren will continuously sound or squawk to indicate a Force Arm situation. You should Disarm the panel,

check the premises and then Arm again. Continual warnings could mean there is a problem with a detection

device and that particular zone may have to be manually bypassed.

•Away Squawk:

Siren will output two squawks upon arming the system in Away mode and output a single squawk when the

system is disarmed.

•No Arm f Battery Low:

You may not Arm the system if the back-up battery is determined as low and A.C power is not present.

•Exit Beep:

Keypad beeper will beep continuously for the duration of Exit time.

Please consult your installer to enable the above options!

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Home Arming

☼ The ARM light will blink. ☼ The ARM1 light will blink.

Press [ ∗ ] + [ HOME ]

( f Quick Home option is enabled)

Or

Press [ ∗ ] + [ HOME ] + [ User Co e ]

( f Quick Home option is disabled)

Home

Information:

•Home Arming will only activate external perimeter portion of your alarm security system. nterior protection is not

armed, which allows movement within premises without causing alarm. Use this mode when you are in the

premises.

•Your installer must program which zones to be active in Home arming mode.

•f an illegal code is entered to Arm in Home mode, the system responds by a long error beep.

•f an attempt to Arm a previously armed system, a long error beep is issued.

•The system cannot Arm in Home mode while in other operation mode. Press [ ∗ ] + [ ∗ ] to exit from other

operation mode.

Options to be programme by Installer:

•Personal Open/Close report:

f anyone from User-6 to User-10 arms in Home mode, the system will dial the first programmed telephone

number (usually the Master User’s contact number) to report of the Arm activity to the intended receiving

party. Personal reporting format must be enabled first.

•No Force Arm:

The system will not be allowed to Arm via keypad if an nstant zone is left open but not if it is a delay zone. A

long error beep is issued to warn you of such situation. f you want Force Arm function, any zones left

opened after arming will be automatically bypassed and are reported to CMS as zone bypass and to

Personal telephone as zone open. The system will resume monitoring the zone once it is closed again for

the duration of that armed period.

•Force Arm Siren Warning:

The siren will continuously sound or squawk to indicate a Force Arm situation. You should Disarm the panel,

check the premises and then Arm again. Continual warnings could mean there is a problem with a detection

device and that particular zone may have to be manually bypassed.

•Home nstant:

All zones will automatically convert into nstant zones if you Arm in Home mode.

•Home Squawk:

Siren will output two squawks upon arming the system in Home mode and output a single squawk when the

system is disarmed.

•No Arm f Battery Low:

You may not Arm the system if the back-up battery is determined as low and A.C power is not present.

Please consult your installer to enable the above options!

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System Disarm

Press [ User Co e ]

☼ The L NE, BATT, AC, ARM1, ARM2 lights will blink once.

The ARM light will turn off. The ARM1 light will turn off.

System Disarm

Information:

•Disarming the alarm security system will deactivate all the burglary zones of the system.

•Enter the premises through a programmed delay zone and disarm the system before Entry time is over. f the

system is not disarmed by the end of the Entry time, an alarm will occur.

•During disarmed mode, any violated zones will not enable burglary alarm except 24-hour zone. The 24-hour

zones are active irrespective whether the system is under armed or disarmed status.

•Disarming the system also resets triggered siren and strobe light.

•Key-switch input is available on the control panel and can be used to toggle the system to Arm and Disarm

alternately.

•A previously armed system would not Disarm if an illegal User code is entered. You may have up to 20 tries of

continual key entry of the correct 4-digit code in sequence before the keypad goes into a lock-out period of 10

seconds.

Options to be programme by Installer:

•Personal Open/Close report:

f anyone from User-6 to User-10 disarms, the system dials the first programmed telephone number to report

of the Disarm activity and which User code was used to the intended receiving party. Personal reporting

format must be enabled first.

•Entry Beep:

Keypad beeper will beep continuously for the duration of Entry time.

•Chime:

A beep to indicate a zone is opened during system Disarm state. This function is temporarily canceled

during Arm state.

Please consult your installer to enable the above option!

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Bypass Zone

(1) mean total zone bypass The respective zone 1 light will turn on to indicate the

. zone is bypassed.

1) Press [ ∗ ] + [ BYPASS ]

( f Quick Bypass is enabled)

Or

Press [ ∗ ] + [ BYPASS ] + [ User Co e ]

( f Quick Bypass is disabled)

2) Press [ Zone Number ]

3) Press [ ∗ ] to exit Bypass mode

☼ The L NE light will turn off to indicate exit from Bypass mode.

♪ 3 beeps to indicate exit from Bypass mode.

Remark:

Press digit ‘0’ to bypass or un-bypass zone 10.

Bypass, Zone X bypass

Information:

•Bypass is performed to eliminate burglary zones that are not ready or faulty from activating burglary alarm.

Protection to a bypassed zone is temporarily switched off until the next system arming.

•To un-bypass previously bypassed zones, simply Disarm the system to cancel bypass state of all zones or enter

bypass mode and press the corresponding bypassed zone number to toggle its bypass state to un-bypass state.

After un-bypassing a zone, the bypass indication will be removed from that particular zone.

•No bypass or un-bypass of zones is allowed during system Arm.

•The system cannot enter Bypass mode while in other operation mode. Press [ ∗ ] + [ ∗ ] to exit from other

operation mode.

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Review Event Memory

Numbering display will indicate zone triggered ☼ The L NE light will blink to indicate Review mode.

The ZONE light will turn on to indicate any zone triggered.

☼ Blinking zone light indicates latest zone triggered.

Press [ ∗ ] + [ REVIEW ]

( f Quick Review is enabled)

Or

Press [ ∗ ] + [ REVIEW ] + [ User Co e ]

( f Quick Review is disabled)

Press [ 0 ] to clear the event memory.

Press [ ∗ ] to exit Review mode.

The L NE light will turn off to indicate exit from Review mode.

♪ 3 beeps to indicate exit from Review mode.

Review

Information:

•n this mode, the keypad can display all faulted zones after an alarm condition had occurred. The zone faults will

remain in the system memory until it is cleared by entering digit ‘0’ or when the next arming occurs or after

system reset.

•You may not enter Review event mode via keypad if the system is in Arm state.

•The system cannot enter Review event memory mode while in other operation mode. Press [ ∗ ] + [ ∗ ] to exit

from other operation mode.

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Walk-Test

☼ The L NE light will blink to indicate Walk-test mode.

The respective zone light will turn on to indicate the zone

is tested.

1) Enter [ ∗ ] + [ 5 ] + [ User Co e ]

2) Trigger all used zones.

3) Press [ 1 ] to activate siren

[ 2 ] to activate strobe light

Press the same digit again to switch off respective alarm output.

4) Press [ ∗ ] to exit Walk-test mode

The L NE light will turn off to indicate exit from Walk-test mode.

Walk Test

Information:

•Walk-test allows all zones, siren and strobe to be tested for functionality. Perform Walk-test periodically to

ensure the system is in a working condition.

•Ensure all zones are closed and there is no one within the premises before conducting Walk-test.

•Walk-test mode is not allowed during system Arm.

System Test

Enter [ ∗ ] + [ 8 ] + [ User Co e ]

LCD Keypad

“ Online” will show system is call out

LE Keypad

The L NE light turns on to indicate system dialler performing CMS reporting.

☼ The L NE light blinks to indicate system dialler performing Personal reporting.

Test

Information:

•System test sends a test report to CMS and Personal telephone number (whichever reporting mode is enabled).

•Please inform your installer to activate this function if you wish to perform this operation.

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Fire Alarm

Press [ ∗ ] + [ 3 ]

LCD Keypad

“ Online” will show system is call out

LED Keypad

The L NE light turns on to indicate system dialler performing CMS reporting.

☼ The L NE light blinks to indicate system dialler performing Personal reporting.

Fire

Panic Alarm

Press [ ∗ ] + [ 6 ]

LCD Keypad

“ Online” will show system is call out

LED Keypad

The L NE light turns on to indicate system dialler performing CMS reporting.

☼ The L NE light blinks to indicate system dialler performing Personal reporting.

Panic

Me ical Alarm

Press [ ∗ ] + [ 9 ]

LCD Keypad

“ Online” will show system is call out

LED Keypad

The L NE light turns on to indicate system dialler performing CMS reporting.

☼ The L NE light blinks to indicate system dialler performing Personal reporting.

Medical

Information:

•The Fire, Panic, Medical alarms will activate the system dialler to report of an emergency as well as activating

the siren and strobe light output.

•The Fire, Panic and Medical alarms can be activated at all times, during system Arm or Disarm.

•You can enter your User code to cancel the triggered siren and strobe light output.

•Key-switch input is available on the control panel and can be used to activate Panic alarm if enabled.

•f your system cannot perform Fire, Panic, Medical alarm functions means that the system is in other

operation mode. Press [ ∗ ] + [ ∗ ] to exit from other operation mode before attempting emergency alarm.

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Duress Alarm

Press [ Last Digit of User Co e + 1 ]

LCD Keypad

“ Online” will show system is call out

LED Keypad

☼ The L NE, BATT, AC, ARM1, ARM2 lights will blink once.

The L NE light turns on to indicate system dialler performing CMS reporting.

☼ The L NE light blinks to indicate system dialler performing Personal reporting.

☼ The ARM1 light will turn off.

Remark:

Duress code = Last digit of User code increase by 1

E.g1. User code = 1234

Duress code = 1235

E.g2. User code = 9999

Duress code = 9990

Information:

•Duress code is used to Disarm the system and transmit an emergency signal to the Central Monitoring Station

or Personal telephone number discreetly to indicate there is a duress situation. This is important if you are being

forced to Disarm your system against your will.

•Duress alarm can also be activated during Disarm state.

•For CMS report format, any User code used to activate Duress alarm will be reported.

•For Personal report format, only User-6 to User-10 codes can activate Duress alarm and the emergency will be

reported to the first Personal telephone number. Duress signal and which User code used to Disarm the system

will be announced. User-1 to User-5 codes used for Duress purpose will only Disarm the system.

•Key-switch input is available on the control panel and can be used to activate Duress alarm if enabled. This

method will not Disarm a previously armed system but will report to a Central Monitoring Station or Personal

telephone number discreetly.

•A previously armed system would not Disarm if an illegal Duress code is entered. You may have up to 20 tries of

continual key entry of the correct 4-digit Duress code before the keypad goes into a lock-out period of 10

seconds.

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Home Automation Output Control

1) Press [ ∗ ] + [ 2 ]

2) Press [ Output Number ]

3) Press [ ∗ ] to exit Home automation mode.

♪ 3 beeps to indicate exit from Home automation mode.

Home Automation,Device X off/on

Information:

•Do not enter digits ‘0’ and ‘9’ for home automation control as they are reserved for other functions.

•With Home automation function, you can activate the automated output to switch on or off lights and electrical

appliances.

•You are not allowed to enter Home automation mode via keypad if the system is armed but you can control the

outputs if you call into the system or when the system calls out.

•The system cannot enter Home automation mode while in other operation mode. Press [ ∗ ] + [ ∗ ] to exit from

other operation mode.

•The last Home automation output available on your system can be configured to periodically switch on at a

customized time and also switch off at another time.

Options to be programme by Installer:

•Latch or 1 second Momentary output:

Each Home automation output can be customized to trigger momentary for 1 second or toggled to switch on

and off.

•Alarm assigned to Home Automation Output:

Home automation output can be automatically activated in the event of an alarm

Please consult your installer to enable the above options!

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Programming User Co es

1) Press [ ∗ ] + [ 7 ] + [ Master Co e ]

2) Enter 3-digit address location [ ] [ ] [ ]

3-Digit A ress Location User Type Level

401 Master User / User-1 Priority

403 User-3 Priority

404 User-4 Priority

405 User-5 Priority

406 User-6 Non priority

407 User-7 Non priority

408 User-8 Non priority

409 User-9 Non priority

410 User-10 Non priority

3) Enter a new 4-digit User code [ ] [ ] [ ] [ ]

♪ 3 beeps to indicate a new 4-digit code is entered.

4) Press [ ∗ ] to exit Programming mode

Deleting User Co es

1) Press [ ∗ ] + [ 7 ] + [ Master Co e ]

2) Enter 3-digit address location [ ] [ ] [ ]

3) Press [ # ]

♪ 3 beeps to indicate code is deleted.

4) Press [ ∗ ] to exit Programming mode

Information:

•User-2 is designated as nstaller code. You are not allowed program or change nstaller code.

•All zone lights off to represent digit ‘0’ on keypad.

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Programming Telephone Numbers

1) Press [ ∗ ] + [ 7 ] + [ Master Co e ]

2) Enter 3-digit address location [ ] [ ] [ ]

2-Digit A ress Location Telephone Number Maximum Digits

709 1st 16

710 2nd 16

711 3rd 16

712 4th 16

3) Enter a new telephone number [ ] [ ] [ ] … [ ]

4) Press [ ∗ ] to store new telephone number

♪ 3 beeps to indicate a new telephone number is entered.

5) Press [ ∗ ] to exit Programming mode

Deleting Telephone Numbers

1) Press [ ∗ ] + [ 7 ] + [ Master Co e ]

2) Enter 3-digit address location [ ] [ ] [ ]

3) Press [ # ]

♪ 3 beeps to indicate the telephone number is deleted.

4) Press [ ∗ ] to exit Programming mode

Information:

•Assign all 4 telephone numbers exclusively to the top 4 priority Users.

•t is recommended that all telephone locations must be programmed.

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Programming Timers

1) Press [ ∗ ] + [ 7 ] + [ Master Co e ]

2) Enter 3-digit address location [ ] [ ] [ ]

3-Digit

A ress

Location

Timer Value Default Value Units

513 Entry time 000 - 255 045 second

515 Exit time 000 - 255 090 second

517 System time (hour) 000 - 023 000 hour

518 System time (minute) 000 - 059 000 minute

519 Auto daily test (hour) 000 - 023 003 hour

520 Auto daily test (minute) 000 - 059 000 minute

521 Auto Arm (hour) 000 - 023 255 hour

522 Auto Arm (minute) 000 - 059 255 minute

523 Auto Disarm (hour) 000 - 023 255 hour

524 Auto Disarm (minute) 000 - 059 255 minute

829 Auto last HA ON (hour) 000 - 023 255 hour

830 Auto last HA ON (minute) 000 - 059 255 minute

831 Auto last HA OFF (hour) 000 - 023 255 hour

832 Auto last HA OFF (minute) 000 - 059 255 minute

3) Enter a new 3-digit value [ ] [ ] [ ]

♪ 3 beeps to indicate a new 3-digit time value is entered.

4) Press [ ∗ ] to exit Programming mode

Information:

•All timer values must be programmed in a 3-digit format.

Eg. Wanted Entry Time = 60 seconds, Program value = ‘060’

•Program all Timers within the allowed time range only. The functions will not operate if an invalid time is

programmed. Refer to the above table.

•Auto daily test function can only be enabled by your installer.

•Program Hour and Minute value in 24-Hour format.

•System time (address locations 517’ and ‘518’) is programmed upon the first powering up of your system.

Program the current time in hour and minutes to address locations ‘517’ and 518’ respectively.

Example:

•Program System time as 2.30 p.m. (24-Hour format)

At address location ‘517’, enter Hour value ‘014’ and at address location ‘518’, enter Minute value ‘030’

•Program Auto Arm time at 12.00 a.m. (24-Hour format)

At address location ‘521’, enter Hour value ‘000’ and at address location ‘522’, enter Minute value ‘000’

•Program Auto daily test time as 9.58 a.m. (24-Hour format)

At address location ‘519’, enter Hour value ‘009’ and at address location ‘520’, enter Minute value ‘058’

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Activate Automatic Arm Away Function

1) Press [ ∗ ] + [ 2 ]

Home-Automation mode

2) Press [ 9 ]

Turn on Home Automation “ 9”

3) Press [ ∗ ] to exit Home automation setting mode.

♪ 3 beeps to indicate exit from Home automation mode.

Remark:

System Time must be programmed beforehand

Information:

•System will automatically Arm in Away mode and Disarm every day at the programmed time.

•f you wish to have Auto-Arm only and no Auto-Disarm, simply program an invalid time to address locations ‘523’

and ‘524’ to disable it.

Enable Automatic Control Of Last Home Automation Output Function

1) Press [ ∗ ] + [ 2 ]

Home-Automation mode

2) Press [ 0 ]

Turn on Home Automation “ 0”

3) Press [ ∗ ] to exit Home automation setting mode.

♪ 3 beeps to indicate exit from Home automation mode.

Remark:

System Time must be programmed beforehand

Information:

•System will automatically switch ON and OFF the last Home automation output every day at the programmed

time.

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Restricting Installer Co e

1) Press [ ∗ ] + [ 7 ] + [ Master Co e ]

2) Enter 3-digit address location [ 7 ] [ 5 ] [ 8 ]

3) Enter a 3-digit value [ 0 ] [ 1 ] [ 3 ]

♪ 3 beeps to indicate a 3-digit nstaller restrict value is entered.

4) Press [ ∗ ] to exit Programming mode

Information:

•To re-enable nstaller code use, enter value ‘014’.

•This is a safety measure whereby no other codes are allowed to program your system other than the users of

this security alarm system.

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Call-In Voice Menu

1) Dial the telephone number connected to this system

2) Enter [ User Co e ]

3) System will list out Main menu in voice. Perform your desired function.

Key Menu Function

1 Away Arm Arm system in Away mode.

2 Home Arm Arm system in Home mode.

3 Disarm/Off Disarm system and cancel alarm.

4 Bypass Bypass zone. Enter the zone number you wish to

bypass or un-bypass. Press [ ∗ ] to exit this mode.

5 Review Announce triggered zone. Press [ ∗ ] to exit this mode.

6 Home automation

Control Home automation output. Enter the output

number you wish to control. Press [ ∗ ] to exit this

mode.

7 System status Announce system status.

8 Panic Switch On Siren and Strobe light only.

∗Hang up End Call-in function and hang up.

Information:

•The system answers a call from caller when it detects telephone line ringing and the number of rings reaches

the number programmed in the system by your installer.

•The caller will be prompted for his/her User code. The system will enter a main menu. A list of functions will be

prompted. After performing your desired function, press [ ∗ ] to hang-up.

•Access to the main menu will be limited to priority Users only. User-6 to User-10 (non priority users) codes will

be denied access and prompted as illegal code.

•The system will hang up the call when attempts to enter the correct User code exceeds 8 times. Each incorrect

entry of user code will cause a voice prompt indicating incorrect code entry.

•f the system does not receive any command key entry in the Main menu for periods longer than 10 seconds, it

will hang up immediately.

•t is recommended to check system status first before proceeding to perform other function so to have a clearer

understanding of the system’s current state such Arm state, Disarm state, opened zones, bypassed zones, etc.

•You may not enter Bypass mode if your system is armed. Disarm first and then enter Bypass mode.

•The Call-in function can be de-activated. nform your installer to cancel this function.

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Call-Out Voice Menu

1) User pick up call

♪ Announce Arm/Disarm activity by non priority Users, any triggered zones during system Arm,

zones that are left open upon arming

2) Press [ ∗ ] to enter Main menu

3) System will list out Main menu in voice. Perform your desired function.

Key Menu Function

1 Away Arm Arm system in Away mode.

2 Home Arm Arm system in Home mode.

3 Disarm/Off Disarm system and cancel alarm.

4 Bypass Bypass zone. Enter the zone number you wish to

bypass or un-bypass. Press [ ∗ ] to exit this mode.

5 Review Announce triggered zone. Press [ ∗ ] to exit this mode.

6 Home automation

Control Home automation output. Enter the output

number you wish to control. Press [ ∗ ] to exit this

mode.

7 System status Announce system status.

8 Panic Switch On Siren and Strobe light only.

∗Hang up End Call-out function and hang up.

Information:

•Call-Out function refers to Personal reporting format as part of the features available in your alarm security

system. Please check with your installer if this feature is enabled.

•f User picks up a call and enters Main menu, the system will not call the next in line telephone number. The

system will only call the next number when user immediately ends the call after listening to Arm/Disarm status or

alarm event or zone open status.

•f the call to the first programmed telephone number has not been picked up, the system will cancel the call and

dial the next telephone number in line.

•The system will not perform Call-out function once the maximum number of group dial attempts programmed in

the system is reached and no User/receiving party have picked up the calls.

•f the system does not receive any command key entry in the Main menu for periods longer than 10 seconds, it

will hang up immediately.

•You may only bypass zones if your system is in Disarm state.

Options to be programme by Installer:

•Call attempts before Fail-to-Communicate:

The system will activate siren and strobe light outputs once it fails to establish communication with a

Personal telephone number after the programmed number of failed calling attempts has been reached.

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Call-In Voice Menu( iagram)

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Supa Q Series User manual

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