Super Hero BS390 User manual

Instruction Manual
Steam
Mop
850w
BS390 ZW-9006A - Bagless
Specication Parameters
Rated Voltage: 220-240V
Rated Power: 850W
Rated Frequency: 50Hz
Net Weight: 1.2kg

02 SUPERHERO STEAM MOP
When using your Steam Mop, basic safety
precautions should always be observed, including
the following:
This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, Or lack of experience
and knowledge, unless they have been given
supervision or instruction concerning use of the
appliance by a person responsible for their safety.
Children should be supervised to ensure they do
not play with the appliance.
WARNING: To reduce the risk of re, electrical
shock, or injury:
1. Read all instructions before using your steam
mop.
2. Use the appliance only for its intended use.
3. Do not use outdoors.
4. Do not leave the appliance unattended when
plugged in. Always unplug the power cord
from the electrical outlet when not in use and
before servicing.
5. Do not allow the appliance to be used as a
toy. Close attention is necessary when used by
or near children, pets or plants. Do not leave
appliance unattended while connected.
6. Use only as described in this manual.
7. Use only manufacturer’s recommended
accessories.
8. Do not operate the appliance with a damaged
plug or cord, or if the unit has been dropped
or damaged. To avoid the risk of electric shock,
do not disassemble or attempt to repair the
appliance on your own. Return the appliance
to professional service for examination and
repair. Incorrect re-assembly or repair can cause
a risk of electrical shock or injury to persons
when the appliance is used.
9. To protect against a risk of electric shock, do
not immerse the steam mop into water or any
other liquids.
10. Do not pull or carry by power cord, use power
cord as handle, close a door on the power cord,
or pull the power cord around sharp edges or
corners. Keep power cord away from heated
surfaces.
11. Do not unplug by pulling on power cord. To
unplug, grasp the plug not the power cord.
Do not use extension cords or outlets with
inadequate current carrying capacity.
12. Do not handle plug or steam mop with wet
hands or operate appliance without shoes
13. Do not put any objects into openings. Do not
use with any opening blocked.
14. Do not put hands or feet under the steam mop.
Unit gets very hot. Danger of scalding.
15. Use ONLY on at, horizontal surfaces. Do not
use on walls, counters or windows.
16. Do not use on leather, wax polished furniture
or oors, synthetic fabrics, velvet or other
delicate, steam sensitive materials.
17. Do not add cleaning solutions, scented
perfumes, oils or any other chemicals to
the water used in this appliance as this may
damage the unit or make it unsafe for use. If
you live in a hard water area, we recommend
using distilled water in your steam mop.
18. When in use, NEVER turn the appliance over or
on its side. NEVER DIRECT STEAM TOWARDS
PEOPLE, ANIMALS OR PLANTS.
19. NEVER LEAVE THE STEAM MOP IN ONE SPOT
ON ANY SURFACE FOR ANY PERIOD OF TIME
WHEN MICRO-FIBRE PAD IS ATTACHED.
20. Carefully remove the micro-bre pad
immediately after you have nished using the
steam mop.
21. When cleaning the steam mop, unplug the
power cord from the electrical outlet and clean
with a dry or damp cloth. Do not pour water or
use alcohol, benzene or paint thinner on the
unit.
22. Extreme caution should be exercised when
using this appliance to clean stairs.
23. Never use steam mop without micro-bre pad
attached.
24. Keep your work area well lit.
25. Store steam mop indoors in a cool, dry place.
Important safety instructions

SUPERHERO STEAM MOP 03
ADDITIONAL IMPORTANT SAFEGUARDS
1. To avoid circuit overload, do not operate
another appliance on the same socket (circuit)
as the steam cleaner.
2. Care should be taken to arrange cord so that it
cannot be pulled or tripped over.
3. Do NOT leave unattended when the unit is
connected to a power supply/electrical outlet.
WARNING: Your steam mop is designed to clean
hard oor surfaces that will withstand high heat.
Do not use on unsealed wood or unglazed ceramic
oors. On surfaces that have been treated with
wax or some no wax oors, the sheen may be
removed by the heat and steam action. It is always
recommended to test an isolated area of the
surface to be cleaned before proceeding.
We also recommend that you check the use and
care instructions from the oor manufacturer.
IMPORTANT: Do not store unit with damp/wet
micro-bre cleaning pad attached. Never leave
the steam mop in one spot on any surface for any
period of time with a damp or wet micro-bre
cleaning pad attached as this will damage your
oors.
IMPORTANT: Do NOT add cleaning solutions,
scented perfumes, oils or any other chemicals to
the water used in this appliance. If you live in a hard
water area, we recommend using distilled water in
your steam mop.
WARNING: Danger of Scalding. Please use caution
when using the steam mop. The steam emitted
from the openings is very hot.
Assembly for model BS-390
1. Upper extension tube with handle
2. Middle extension tube
3. Lower extension tube
4. Main body
5. Power indicating light (red)
6. Heating light (green)
7. Micro-bre cleaning pad
8. Measuring cup
9. Funnel
10. On/off switch
11. Water level indicator
12. Water ll point
13. Steam mop resting plate
1
2
3
10
11
5
4
6
9
8
7
13
12
12

04 SUPERHERO STEAM MOP
Assembly and use for model BS-390
1. Assembly
a. Remove all the parts from the packaging.
b. Insert the upper extension tube into the middle
& lower extension tubes. See g. 1
Push it in until you hear it click into place.
c. Insert the extension tube assembly into the
main mop connector. Make sure that the
locking tab snaps into place.
d. Place the micro-bre cleaning pad underneath
the mop head. Make sure that the hook and
latch strips are facing up.
See g. 2
Press to secure.
2. Filling the Water Tank
IMPORTANT: Always ensure that the unit is
“UNPLUGGED” from the mains power prior to
initial lling and before attaching the micro-bre
cleaning pad to the bottom of the mop head.
Never use the steam mop without the micro-bre
cleaning pad attached to the mop head.
a. Lift water ll cap to ll water into the water tank.
See g. 3.
b. Using the measuring cup and funnel, pour one
ask of water into the water tank. Do not overll
the unit.
c. Replace the cap onto the water ll point.
3. Using the Steam Mop
IMPORTANT: Never use the steam mop without
the micro-bre cleaning pad attached to the mop
head or without water in the water tank.
1. Sweep or vacuum oors before using the
steam mop.
2. Unwrap the power cable from the rear power
cord placement hooks completely.
3. Plug into mains power.
4. When plugged in, the LED light will turn red.
Press down the on/off switch, the heating up
light will turn green.
5. It takes approximately 30 seconds for the unit
to heat up and the steam to be ready when the
switch is pressed.
6. When the water tank is empty, the steam mop
will stop emitting steam. Unplug the power
cable from the mains power and rell the water
tank following the instructions above.
7. When nished using the steam mop, unplug
the unit from the mains power and carefully
remove the micro-bre cleaning pad from the
mop head. Note that the micro-bre cleaning
pad gets very hot with the steam. Always use
caution when removing.
8. NEVER leave the micro-bre cleaning pad on
the steam mop head when you have nished
using the steam mop.
 g . 2
 g . 3
 g . 1
latch strips are facing up.
Water ll cap

SUPERHERO STEAM MOP 05
Maintenance
Always remove the micro-bre cleaning pad and
wash in warm water with a mild detergent. Never
use bleach or fabric softener when washing the
reusable micro-bre cleaning pad. The micro-
bre cleaning pad may be washed in a washing
machine. It is recommend to air dry the micro-bre
cleaning pad.
IMPORTANT: Be careful when machine washing
with mixed fabrics as micro-bre pads will pick up
lint from other fabrics and the hook and latch strips
will stick to other garments. It is recommended to
wash the micro-bre cleaning pad separately or
placing in a garment bag.
CAUTION: Never store the steam mop with a wet
or damp micro-bre cleaning pad still attached as
this will damage your oors.
Due to the unique cleaning ability of this pad,
proper care of your micro-bre cleaning pad is
required to ensure long life and continued cleaning
ability.
• The rst thing you should do when you get a
new micro-bre cleaning pad is to wash and dry it.
• NEVER USE BLEACH OR FABRIC SOFTENERS!
Bleach will damage the micro-bre fabric and
fabric softeners deposit a coating on the micro-
bre fabric what will not allow the pad to clean
eciently.
• As you use the micro-bre cleaning pad, you
will notice that sometimes a thread will loosen
or pull out.
This is normal and you should NEVER PULL
AT THE LOOSE THREAD! Pulling the thread
can cause the weave to come undone. Instead,
simply trim the thread with a pair of sharp
scissors.
HELPFUL HINTS
1. Always vacuum or sweep before using the
steam mop.
2. The easiest way to use the steam mop is to tilt
the ergonomic handle to a 45°angle and clean
slowly.
3. A good amount of steam passes through the
micro-bre cleaning pad. We recommend that
the cleaning pad be changed when it gets too
wet. These need to be replaced as necessary.
4. To remove stubborn stains from vinyl or
linoleum oors, pre-treat with a mild detergent
and some water before using the steam mop.
IMPORTANT: Never leave the steam mop in
one spot on any surface for any period of time
with a damp or wet micro-bre cleaning pad
attached as this will damage your oors.
If you consistently use distilled water, cleaning the
water tank is unnecessary.
CAUTION: This appliance must be unplugged from
the electrical outlet before performing any cleaning
or maintenance tasks on the unit.
Rinsing Out the Steam Mop
1. Let the appliance cool down completely before
cleaning or storing.
2.
Empty all water from the water tank after each use.
Water
• Use tap water for all cleaning needs.
• However, if you live in an area with hard water, it
is recommended that you use distilled water.
IMPORTANT: Do NOT add cleaning solutions,
scented perfumes, oils or any other chemicals
to the water used in this appliance, as this may
damage it or make it unsafe for use. Use distilled
water if the tap water in your area is very hard.

06 SUPERHERO STEAM MOP
Troubleshooting
Problem Possible cause Recommended solution
Steam mop will not operate
1. Power cable not rmly
plugged into outlet.
2. No power in wall outlet.
3. Needs servicing.
1. Plug unit in rmly.
2. Check fuse or breaker.
Replace fuse/reset breaker.
3. Contact authorised service
agent.
Steam mop will not create
steam 1. No water in water tank. 1. Add water to the water tank
following instructions.
Steam mop leaves water on
the oor
1. Micro-bre cleaning pad is
too wet.
1. Unplug unit from mains
power and change the
micro-bre cleaning pad.
Steam mop left white spots
on oor
1. Steam mop left in one spot
too long.
2. Hard water used.
1. Never leave the steam mop
on the oor with a damp
or wet cleaning pad still
attached when not in use.
2. Use distilled water.
Part Part Number
Replacement Pads (2 pack) 31400111
Replacement Pads (8 pack) 31400112
Please contact Customer Care 1800 815 270 to nd
your local spare parts provider.
Customer Care
Service problems that appear to be major can
often be solved easily. You can be your own
troubleshooter by reviewing this guide.
All other servicing should be done by an authorised
service agent or qualied technician.

SUPERHERO STEAM MOP 07
Conditions of warranty
Your International Cleaning Solutions cleaner, in
the case of domestic use, has a three month parts
and labour warranty against product defects and
failures when the product is used in accordance
with the terms and conditions of this warranty
statement.
This warranty commences from the original date of
purchase and is not transferable; please retain your
original proof of purchase for any warranty claims.
This warranty is valid only in the country where the
cleaner is purchased.
The cleaner must be operated in accordance with
these instructions and used only for domestic
household cleaning to remove DRY dirt and dust
from household carpets, ooring and fabrics.
This cleaner is not t to be used as an industrial
cleaner, and is not designed for the collection
of vitreous building material including particle
board, construction products and similar products
such as wood/bres, cement, llers, bre glass
etc or excessive or frequent sand. The infrequent
pick-up of these materials in these circumstances
may be harmful to your cleaner and may void the
manufacturer’s warranty.
Accessories and consumables including dust bags
and lters, unless defective in manufacture, are not
subject to this warranty. In order to prolong the life
of accessories and consumables, regular care and
maintenance is recommended.
When properly used and cared for, your cleaner
will render excellent service; refer to the instruction
manual for further details, as misuse or failure to
follow the instructions makes this warranty void.
In the event of service or advice being needed,
please contact International Cleaning Solutions
Pty Ltd, Level 1, Building 2 Brandon Business Park,
350 Springvale Road, Glen Waverley Victoria 3150,
or on 1800 815 270, Monday-Friday 9am-5pm
EST. The decision to repair or replace the cleaner
is at the sole discretion of International Cleaning
Solutions. If International Cleaning Solutions decide
to repair or replace the cleaner, it will do so at its
own cost.
International Cleaning Solutions is unable to accept
responsibility under this warranty for any repair
work not carried out by an authorised International
Cleaning Solutions Service Agent or from the
use of non-genuine parts. If any part is no longer
available or manufactured, International Cleaning
Solutions will replace it with a genuine functional
replacement part. This warranty does not apply
to the cost of replacing any parts of the product
due to normal wear and tear, alterations, improper
installation, physical abuse, misuse or accidental
damage. Any transportation costs involved in the
repair of defective parts shall be borne by the
claimant.
If proof of purchase cannot be provided at the time
of a warranty claim or service, any work carried out
on the cleaner is chargeable.
The repair or replacement of the cleaner under this
warranty does not extend the original period of
warranty.
The benets conferred by this warranty are in
addition to all other rights and remedies in respect
of the product as outlined under the Competition
and Consumer Act and other State and Territory
laws.
“Our goods come with guarantees that cannot
be excluded in the Australian Consumer Law.
You are entitled to a replacement or refund for a
major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if
the goods fail to be of acceptable quality and the
failure does not amount to a major failure.”
“Keep this warranty and your receipt as proof of
purchase.”
“Our policy is one of continuous development
and accordingly we reserve the right to change
specications without prior knowledge.”
Warranty

Model Number BS390
International Cleaning Solutions Pty. Ltd.
ABN 24 119 462 798
Level 1, Building 2,
Brandon Business Park
530 Springvale Road,
Glen Waverley,
Vic 3150
Customer Care: 1800 815 270
Made in China V1 0312
Steam
Mop
850w