Superior VRE3036ZMN User manual

DANGER
PFS
®
P/N 127042-01 Rev B 12/2015
C US
Installation and Operation Instructions
Superior
®
Outdoor Vent-Free Gas Fireplace
Models
VRE3036ZMN VRE3036ZMP
P127042-01
Report No. F11 -026 VRE3042ZMN VRE3042ZMP
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Installateur : Laissez cette notice avec l’appareil.
Consommateur : Conservez cette notice pour consultation ultérieure.
WHEN USED AS AN OUTDOOR APPLIANCE
CARBON MONOXIDE W ARNING
• This appliance can produce
carbon monoxide which has
no odor .
• Using it in an enclosed space
can kill you.
• Never use this appliance in
an enclosed space such as a
camper , tent, car or home.
WARNING: For Outdoor Use Only .
DANGER
IF YOU SMELL GAS:
1. Shut off gas to appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance
and immediately call your gas supplier or fire de-
partment.
WARNING: Do not store gasoline or other flammable vapors and liquids in the vicinity of this or any other ap-
pliance. An LP-cylinder not connected for use shall not be stored in the vicinity of this or any other appliance.
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property
damage. Read the installation, operating and maintenance instructions thoroughly before installing or servicing
this equipment.
W ARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result
in serious injur y , death, or property damage.
A VER TISSEMENT
RISQUED’INDENDIE OU D’EXPLOSION
Lenon-respectDesavertissementsdesécuritépourrait d’entraîner
des blessures graves, la mort ou des dommages matériels.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not tr y to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Leave the building immediately .
• Immediately call your gas supplier from a neighbor’ s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier , call the fire
department.
— Installation and service must be performed by a qualified
installer , service agency or the gas supplier.
— Ne pas entreposer ni utilizer d’essence ni d’autres vapeurs
ou liquides inflammables dans le voisinage de cet appareil
ou de tout autre appareil.
— QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ:
•Nepas tenter d’allumer d’appareil.
• Ne touchez à aucan interrupteur . Ne pas vous ser vir des
téléphones se trouvant dans le bâtiment où vous trouvez.
• Sortez immédiatement de bâtiment.
• Appelez immédiatement votre fournisseur de gaz depuis
un voisin. Suivez les instructions du fournisseur .
• Si vous ne pouvez rejoindre le fournisseur degaz, appelez
le service des incindies.
— L’installation et l’entretien doivent être assurés par un
installateur ou un service d’entretien qualifié ou par le
fournisseur de gaz.

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Thank you for your purchase. We appreciate your
business!
Please carefully read and follow all instructions in this manual. Pay
special attention to all warnings and safety information.
Following these safety, care, and operation instructions will help
ensure many years of dependable and enjoyable service fromyour
fireplace.
Please read and understand these instructions before installing
or operating.
TABLE OF CONTENTS
Safety............................................................................................. 2
Local Codes ................................................................................... 4
Requirements for the Commonwealth of Massachusetts ..............4
Product Features............................................................................ 4
Locating Fireplace .......................................................................... 4
Product Specifications ................................................................... 5
Installation ..................................................................................... 6
Operation .................................................................................... 12
Inspecting Burners....................................................................... 13
Cleaning and Maintenance ........................................................... 14
Safety Device ............................................................................... 14
Specifications............................................................................... 15
Wiring Diagram............................................................................ 15
Service Hints................................................................................ 19
Technical Service ......................................................................... 19
Replacement Parts ....................................................................... 19
T roubleshooting ........................................................................... 16
Parts............................................................................................ 20
Accessories.................................................................................. 24
Warranty ...................................................................................... 27
SAFETY
WARNING: If the information in this manual is not
followed exactly , a fire or explosion may result caus -
ing property damage, personal injury or loss of life.
WARNING: Improper installation, adjustment, al-
teration, service or maintenance can cause injury or
property damage. Read the installation, operating and
m ai n t en a nc e instructions th o r ough ly b ef o r e i nst a lli ng
or servicing this equipment.
WARNING: Fireplace must be operated only with
doors fully open.
Carbon Monoxide Poisoning: Early signs of carbon monoxide poi-
soning resemble the flu, with headaches, dizziness or nausea. If you
have these signs, the heater may not be working properly. Get fresh
air at once! Have heater serviced. Some people are more affected by
carbon monoxide than others. These include pregnant women, people
with heart or lung disease or anemia, those under the influence of
alcohol and those at high altitudes.
Natural and Propane/LP Gas: Natural and propane/LP gases are
odorless. An odor-making agent is added to the gas. The odor helps
you detect a gas leak. However, the odor added to the gas can fade.
Gas may be present even though no odor exists.
Make certain you read and understand all warnings. Keep this manual
for reference. It is your guide to safe and proper operation of this
fireplace.
WARNING: This product contains and/or generates
chemicals known to the state of California to cause
cancer or birth defects or other reproductive harm.
IMPORTANT: Read this owner’s manual carefully and
completely before trying to assemble, operate or ser-
vice this fireplace. Improper use of this fireplace can
cause serious injury or death from burns, fire, explo -
sion, electrical shock and carbon monoxide poisoning.
DANGER: Carbon monoxide poisoning may lead
to death!
WARNING: Any change to this heater or its controls
can be dangerous.
Due to high temperatures, the appliance should be
located out of traffic and away from furniture and
draperies.
Do not place clothing or other flammable material
on or near the appliance. Never place any objects on
the fireplace.

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SAFETY Continued
4.
This fireplace shall beused only outdoors in a well ventilated space
Fireplace front and screen become very hot when
running fireplace. Keep children and adults away
from hot surfaces to avoid burns or clothing ignition.
Fireplace will remain hot for a time after shutdown.
Allow surfaces to cool before touching.
Carefully supervise young children when they are in the
area of the fireplace. When using the hand-held remote
accessor y , keep selector switch in the OFF position to
prevent children from turning on burners with remote.
You must operate this fireplace with the fireplace
screen in place. Make sure fireplace screen is in place
before running heater.
The finish of the front face is protected with a self
adhering plastic coating that must be removed before
fireplace is operated. To prevent melting, ensure that
the plastic coating protecting the finish is removed.
Keep the appliance area clear and free from combus -
tible materials, gasoline and other flammable vapors
and liquids.
1.
This fireplace is only for use with the type of gas indicated on the
rating plate. This fireplace is not convertible for use withother
gases.
2. Do not place propane/LP supply tank(s) inside any structure.
Locate propane/LP supply tank(s) outdoors (propane/LP units
only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in your
building
• i mmed i ate l y call your gas s upp li er from a ne i ghbor ’ s phone.
Follow the gas supplier’s instructions
• if you cannot reach your gas supplier, call the fire department
and shall not be used in a building, garage or anyother enclosed
area.
5. Do not use this fireplace as a wood burning fireplace. Use only
the logs provided with the fireplace. Do not burn solid fuels in
this fireplace.
6. Do not add extra logs or ornaments such as pine cones, vermiculite
or rock wool. Using these added items can cause sooting. Do not
add lava rock around base. Rock and debris could fall into the
control area offireplace.
7. To prevent the creation of soot, follow the instructions in Cleaning
and Maintenance, page 14.
8. Before using furniture polish, wax, carpet cleaner or similar
products, turn fireplace off. If heated, the vapors from these
products may create a white powder residue within burner box
or on adjacent walls orfurniture.
9. Do not run fireplace
• where flammable liquids or vapors are used or stored
• under dusty conditions
10. Donot use this fireplace to cook food or burn paper or other
objects.
11. Do not use this appliance if any part has been under water. Imme-
diately call a qualified service technician to inspect the appliance
and to replace any part of the control system and any gas control
which has been under water.
12. Do not operate fireplace if any log is broken. Do not operate
fireplace if a log is chipped (dime-sized orlarger).
13. Turn fireplace off and let cool before servicing. Only a qualified
service person should service and repair fireplace.
14. Operating fireplace above elevations of 4,500 feet could cause
pilot outage.
15. Provide adequate clearance around air openings.

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LOCAL CODES
Install and use fireplace with care. Follow all local codes. In the ab-
sence of local codes, use the latest edition of The National Fuel Gas
Code ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
25 West 43rd Street, 4th floor
New York, NY 10036
National FireProtection Association, Inc.
1 Batterymarch Park
Quincy, MA 02169-7471
State of Massachusetts: The installation must be made by a licensed
plumber or gasfitter in the Commonwealth ofMassachusetts.
Sellers of unvented propane or natural gas-fired supplemental
room heatersshall provide to each purchaser a copy of 527 CMR
30 upon sale of the unit.
Vent-free gas products are prohibited for bedroom and bathroom
installation in the Commonwealth ofMassachusetts.
COMMONWEALTH OF MASSACHUSETTS REQUIREMENTS
These appliances are approved for installation in the US state of
Massachusetts if the following additional requirements are met:
• Install this appliance in accordance with Massachusetts Rules
and Regulations 248 C.M.R. Sections 4.00 through 8.00.
• Installation and repair must be done by a plumber or gas fitter
licensed in the Commonwealth ofMassachusetts.
• The flexible gas line connector used shall not exceed 36 inches
(92 centimeters) inlength.
• The individual manual shut-off must be a T-handle type valve.
PRODUCT FEATURES
REFRACTORY BRICK LINER
Your fireplace features a concrete refractory brick liner. As with all
concrete liners, this liner may develop slight cracks when exposed
to heat. These cracks will not affect the performance of the fireplace.
LOCATING FIREPLACE
PLANNING
Plan where you will install the fireplace. This will save time and money
later when you install the fireplace. Before installation, consider the
following:
1. Where the fireplace will be located. Allow for wall and ceiling
clearances (see Installation Clearances, page 6).
2. Everything needed to complete i ns t a ll a ti on.
3. These models are for outdoor use only.
4. Proper air for combustion and ventilation.

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36" AND 42" MODELS
PRODUCT SPECIFICA TIONS
Note: If only one dimension is shown, the dimension is the same for both 36" and 42" models.
Fireplace Top View
Left
Side
View
Right
Side
View
Front View
Figure 1- Fireplace Dimensions (36" and 42" Models)

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INST ALLA TION
IMPORTANT: Make sure fireplace is level. If fireplace is not level, log
set will not work properly.
Use dimensions shown for rough openings to create the easiest
installation (see Built-In Fireplace Installation, page 7).
INSTALLATION CLEARANCES
WARNING: Maintain the minimum clearances. If
you can, provide greater clearances from floor , ceiling
and adjoining wall.
Carefully follow these instructions. This will ensure safe installa -
tion. Fireplace hood must be used if combustible mantel material
isinstalled.
Minimum Wall and Ceiling Clearances (see Figure 2)
A. Clearances from the side of the fireplace cabinet to any combus -
tible material and wall should follow diagram in Figure 2.
Example: The face of a mantel, bookshelf, etc. is made of combus -
tible material andprotrudes 3
1
/
2
" from thewall. This combustible
material must be 4" from the side of the fireplace cabinet (see
Figure 2).
B. Clearances from the top of the fireplace opening to the ceiling
should not be less than 42".
C. When fireplace is installed on carpeting or other combustible
material, other than wood flooring, fireplace should be installed
on a metal or wood panel extending the full width and depth of
enclosure.
D. Clearances from bottom of fireplace to the floor is0".
Example
OUTDOOR ENCLOSURE REQUIREMENTS
Must conform to one of the following conditions:
• With walls on all sides, but with no overhead cover;
• Within a partial enclosure which includes an overhead cover and
no more than two side walls. These side walls may be parallel,
as in breezeway or at right angles to each side; or
• Within a partial enclosure which includes an overhead cover
and three sidewalls, as long as 30% or more of the horizontal
periphery of the enclosure is permanently open.
CAUTION: Do not install the fireplace directly on
carpet or vinyl.
WARNING: Fireplace hood must be used if a com -
bustible mantel material is installed.
Mantel Clearances for Built-In Installation
If placing custom mantel above built-in fireplace, you must meet
the minimum allowable clearance between mantel shelf and top of
fireplace opening shown in Figure 3, page 6. These are the minimum
allowable mantel clearances for a safe installation. Use larger clear-
ances wherever possible to minimize the heating of objects and
materials placed on the mantel.
NOTICE: Surface temperatures of adjacent walls and
mantels become hot during operation. Walls and
mantels above the fireplace may become hot to the
touch. If installed properly , these temperatures meet
the requirement of the national product standard. Fol-
low all minimum clearances shown in this manual.
Facing material above firebox
must be of noncombustible
material. A 12" concrete board
*
*Minimum 16" from Side Wall
projecting the width of the
fireplace is supplied.
12" Minimum
Framing
Material
12"
6 3 / 4"
1 1 / 2"
Mantel Shelf Note: Any portion
of the mantel shelf must NOT
extend beyond this profile.
12" 16" 20"
Noncombustible
Material May
Figure 2- Minimum Clearance for Combustible to Wall Firebox Project Off this
Surface above
the Firebox Hood
Wire-mesh
Screen
Hood MUST be used if a
combustible mantel is installed.
Note: All vertical measurements are
from top of fireplace hood opening to
bottom of mantel shelf.
Figure 3- Minimum Mantel Clearances for Built-In Installation

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Rough Opening Dimensions for Built-in Installation
Model
Front Width (Inside toInside)
Height
Depth (Min.)
36"
44"
42
3
/ 4 "
21"
42"
51"
46
1
/ 2 "
23"
INSTALLATION Continued
NOTICE: If your installation does not meet the minimum
clearances shown, you must do one of the following:
•raise the mantel to anacceptableheight
• remove themantel
BUILT-IN FIREPLACE INST ALLA TION
1.
Frame in rough opening. The fireplace framing must be con-
structed of steel stud material. Steel studs are provided and are
permanently fixed amount the perimeter of the unit. Use dimen-
sions in Table 1 and rough opening layout in Figure 4a. Adjust
framing so that fireplace is flush with finished wall surface. If
installing in a corner, use dimensions in Figures 4b and 4c for
rough opening.
2. Install gas piping to fireplace location (see Connecting to Gas
Steel Stud or
Steel Framing
Required.
Combustible
materials
not allowed
adjacent to
fireplace.
12'' minimum
noncombustible
wall board
or facing
material above
fireplace.
12'' minimum
noncombustible
wall board or facing
materials on sides.
Supply, page 9).
3. Carefully set fireplace in front of rough opening with back of
fireplace inside wall opening.
4. Carefully insert fireplace into rough opening.
Table 1
Figure 5- Installing Firebox
INSTALLING DRAIN PAN DP36/DP42
The fireplace enclosure must allow for adequate drainage and fresh
air ventilation. It is recommended that a sealed, corrosion resistant
catch pan with provision for drainage be installed under fireplace
within fireplace enclosure (see Accessories, page 24).
INSTALLING FIREPLACE SCREEN
1. Insert each rod through all rings located at top of screen.
2. Insert first rod into rear hole in left side of fireplace. Fasten rod to
rear hole near center of fireplace using #10 x 3/8" Phillips screw
provided (see Figure 6).
3. Insert other rod into front hole on right side of fireplace and fasten
using remaining Phillips screw.
Depth
(Minimum)
Height
Figure 4a
Top View of Rod Layout
Identification
Label Location
Widt h
(Inside to Inside)
Rear Hole
37"
FOR 36"
MODELS
Figure 4b
Front
Hole
43"
44"
74" TOP
VIEW
45°
FOR 42"
MODELS
Figure 4c
Rod
Ring
Screen
51"
86"
TOP VIEW
45°
Screw
Figure 4- Rough Opening for Installing in Wall Figure 6- Installing Fireplace Screen

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INSTALLING FIREPLACE HOOD HS36/HS42
1.
Remove protective film from stainless hood.
INSTALLATION Continued
Fold
Door and
Spring Clip
2. Align three notches located on back side of hood with front face of
fireplace (see Figure 7). Notches should be at least 3
1
/
2
" up from
edge of fireplace opening.
3. Hold fireplace hood in place. Using a #10 drill bit,drill through
three notches .
4. Insert three screws through notches in hood into holes in fireplace.
Notches
on Hood
Slide Top
Pins into
Track
Pivot Plate
or Pivot
Hole
Insert Pin
into Spring
Clip
Insert Bottom
Pivot Pin into
Pivot Plate
or Hole and
Swing Door
into a Vertical
Position
Figure 8: Installing Bi-Fold Glass Door
WARNING: Fireplace must be operated only with
doors fully opened.
Screws
Figure 7 - Installing Hood
Door Adjustment
Remove doors and slightly loosen lower pivot plate (if equipped) and
upper spring clips. Replace doors and fully close them. Use 1/8" shims
(any material) to level doors. Once the proper setting is achieved,
carefully open doors enough so that you can access pivot and spring
clips with a Phillips screwdriver. Tighten screws (see Figure 9, page 9).
Please read the following care and operation guidelines before operat -
ing your appliance orfireplace.
INSTALLING BI-FOLD GLASS DOORS
IMPORTANT: Use only glass doors certified for use
with this fireplace (See Accessories , page 24).
Door Installation
Pivot and spring clips have been installed and pretested at the factory,
but some readjustments may be needed due to movement during
shipping orhandling.
Install doors using thefollowing steps. If you find doors do not close
properly or do not appear level or straight, proceed with section on
door adjustment.
1. With bi-fold door completely folded, insert bottom pivot pin into
pivot plate or pivot hole located near bottom corner of front face
opening and swing door to the vertical position making sure top
pins slide into door track. Door is installed when top door pin sn a ps
into spring clip (see Figure 8).
2. Repeat step 1for remaining door.
• Glass doors should be operated in the fully open position only (see
Figure 10, page 9).
• If doors are not fully open, the thermo disk will automatically turn
off burner. See Safety Device on page 15 for instructions on how
to reset the thermo disk.
• When operating doors, do not slam shut or abuse them.
• Always keep area below bottom edge of doors clear from obstacles
ordebris.
• Do not operate this appliance if glass doors are broken or damaged.
•Do not use abrasive liquids or cleaners for cleaning of glass and
door trims. Any household glass cleaner should suffice. Do not
clean doors when hot, allow the appliance to cool before cleaning.

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9
INSTALLATION Continued
Partially
Opened
Door
Spring
Clip
CONNECTING TO GAS SUPPLY
WARNING: A qualified service person must connect
heater to gas supply . Follow all local codes.
WARNING: This appliance requires a 3/8" NPT (Na-
tional Pipe Thread) inlet connection to the control valve.
Figure 9: Door Adjustment
CAUTION: Never connect propane/LP unit directly to
the propane/LP supply . This unit requires an external
regulator (not supplied). Install the external regulator
between the unit and the propane/LP supply .
WARNING: Never connect natural gas fireplace
to private (non-utility) gas wells. This gas is com -
monly known as wellhead gas.
Figure 10: Bi-Fold Doors Fully Open
Installation Items Needed
Before installing heater, make sure you have the items listed below.
• approved flexible gas hose and fittings (supplied with appliance, if
allowed by local codes)
• external regulator (propane/LP models only)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve*
• test gauge connection*
• sediment trap
• tee joint
• pipe wrench
* An equipment shutoff valve with 1/8" NPT tap is an acceptable al-
ternative to test gauge connection. Purchase the optional equipment
shutoff valve from your dealer.
For propane/LP units, the installer must supply an external regulator .
The external regulator will reduce incoming gas pressure. You must
reduce incoming gas pressure to between 11" and 14" of water. If you
do not reduce incoming gas pressure, control valve damage could oc-
cur. Install external regulator with the vent pointing down as shown in
Figure 11. Pointing the vent down protects itfrom freezing rain or sleet.
Propane/LP
Supply Tank
External
Regulator
Vent
Pointing
Down
Figure 11 - External Regulator with Vent Pointing Down

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INSTALLATION Continued
REMOTE PROPANE/LP GAS SUPPLIES AND ENCLOSURES
If
appliance is to be permanently connected to a gas piping system
from a remote supply tank, installation must be in accordance with
local codes or, in absence of local codes, with the National Fuel Gas
Minimum of 5" (12.7 cm)
From Floor To Top Of
Bottom Opening
Codes ANSI Z223.1/NFPA 54.
Enclosures may be used to conceal propane/LP supply tanks and
must be constructed to meet the following minimum construction
requirements:
• An enc l o s ure must have e i ther one open s i de or at l ea s t f our
opposing vent openings, top and bottom, which meet minimum
requirements for size and location (see Figure 12).
• Each opening must provide a minimum or 1/2 square inches (3,23
cm
2
) of open area for each pound propane/LP contained in enclosed
supply tank.
Example: A full enclosure for a 20 pound propane/LP tank must
have at least four, 10 square inches (65 cm
2
) openings [a 2" x 5"
(5x 13 cm) square].
• The top openings must be 180° opposing and be placed at valve
level.
• The bottom openings must be 180° opposing and be placed 5"
(12.7 cm) above bottom floor.
Top
Openings
At Valve
Level
2 Openings
Top and
Bottom on
Each Side
Minimum
0.5 inch
2
(3.23 cm
2
)
of Free Air
Space For
Each Pound of
Fuel But No
Less Than
10 inches
2
(65 cm2) Total
Minimum 1/8"
(0.3 cm)
Permissible
Openings
Minimum of
2" (5 cm)
From Floor
Bottom To
Ground Level
• There must be 2" (5 cm) minimum clearance from the floor to
ground level ofenclosure.
CAUTION: Use only new , black iron or steel pipe.
Internally-tinned copper tubing may be used in certain
areas. Check your local codes. Use pipe of 1/2" diam-
eter or greater to allow proper gas volume to heater .
If pipe is too small, undue loss of volume will occur .
Installation must include an equipment shutoff valve, union and
plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge
hook up. NPT tap must be upstream from log set (see Figure 13).
IMPORTANT: Install equipment shutoff valve in an accessible loca-
tion. The equipment shutoff valve is for turning onor shutting off
the gas to the appliance.
Apply pipe joint sealant lightly to male NPT threads. This will prevent
excess sealant from going into pipe. Excess sealant in pipe could
result in clogged heater valves.
Figure 12 - Propane/LP Tank Enclosure
We recommend that you install a sediment trap in supply line as shown
in Figure 13. Locate sediment trap where it is within reach for cleaning.
Install in piping system between fuel supply and appliance. Locate
sediment trap where trapped matter is not likely to freeze. A sediment
trap traps moisture and contaminants. This keeps them from going into
heater controls. If sediment trap is not installed oris installed wrong,
heater may not run properly.
CAUTION: Avoid damage to gas control. Hold gas
control with wrench when connecting it to gas piping
and/or fittings.
Equipment Shutoff
Valve with 1/8" NPT
Tap*
WARNING: Use pipe joint sealant that is resistant
to liquid petroleum (LP) gas.
Approved Flexible
Gas Hose (If
allowed by local
Natural
From Gas
Meter (5"W.C.**
to 10.5"W.C.
Pressure)
codes) 3" Min.
Pipe Cap Tee
Propane/LP
From External
Nipple Joint Regulator (11"
W.C.** to 14"
Sediment Trap W.C. Pressure)
* Purchase the optional shutoff valve from your dealer.
** Minimum inlet pressure for purpose of input adjustment.
Figure 13 - Gas Connection

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11
CHECKING GAS CONNECTIONS
INSTALLATION Continued
Open
WARNING: Test all gas piping and connections for
leaks after installing or servicing. Correct all leaks
at once.
WARNING: Never use an open flame to check for
a leak. Apply a noncorrosive leak detection fluid to
Equipment
Shutoff
Valve
Closed
all joints. Bubbles forming show a leak. Correct all
leaks at once.
CAUTION: Make sure external regulator has been
installed between propane/LP supply and appliance.
See guidelines under Connecting to Gas Supply , page 9.
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG (3.5kPa)
The appliance and its appliance main gas valve must be disconnected
from the gas supply piping system during any pressure testing of that
system at test pressures in excess of 1/2 psig (3.5 kPa).
1.
Disconnect appliance with its appliance main gas valve (control
Figure 14 - Equipment Shutoff V alve
Pressure Testing Appliance Gas Connections
1. Open equipment shutoff valve (see Figure 14).
2. Open main gas valve located on or near gas meter for natural gas
or open propane/LP supply tank valve.
3. Make sure control knob of appliance isin the OFF position.
4. Check all joints from equipment shutoff valve to gas control (see
Figure 15 or 16). Apply noncorrosive leak detection fluid to all
joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light appliance (see Operation, page 12) Check all other internal
joints forleaks.
7. Turn offappliance.
Equipment
valve) and equipment shutoff valve from gas supply piping system.
Pressures in excess of 1/2 psig will damage control valve.
2. Cap off open end of gas pipe where equipment shutoff valve was
connected.
3. Pressurize supply piping system by either opening propane/LP
supply tank valve for propane/LP gas or opening main gas valve
located on or near gas meter for natural gas or using compressed
air.
4. Check all joints of gas supply piping system. Apply noncorrosive
leak detection fluid to all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff valve to gas supply.
Check reconnected fittings forleaks.
Propane/LP
Supply Tank
Shutoff Valve
Control Valve
Location
Test Pressures Equal To or Less Than 1/2 PSIG (3.5kPa)
The appliance must be isolated from the gas supply piping system
by closing its equipment shutoff valve during any pressure testing of
the gas supply piping system at test pressures equal to or less than
1/2 psig (3.5 kPa).
Figure 15 - Checking Gas Joints (Propane/LP Gas Only)
Equipment
Shutoff Valve
1. Close equipment shutoff valve (see Figure 14).
2. Pressurize supply piping system by either opening propane/LP
supply tank valve for propane/LP gas or opening main gas valve
located on or near gas meter for natural gas or using compressed
air.
3. Check all joints from gas meter to equipment shutoff valve for
natural gas or propane/LP supply to equipment shutoff valve for
propane/LP (see Figure 15 or 16). Apply noncorrosive leak detec -
tion fluid to all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Gas Meter
Control Valve
Location
Figure 16 - Checking Gas Joints (Natural Gas Only)

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INSTALLATION Continued
PLACEMENT OF LOOSE EMBERS
CAUTION: Do not place any loose embers around
pilot assembly.
Two bags of loose embers are provided with this unit. For this in-
stallation use the embers that are approximately 1" square in size. If
needed, larger embers can be broken to size. These embers aid in
concealing the burner pan, directing flames through the ember bed,
quiet operation of the unit and gives anatural random flame pattern.
Place embers as follows:
1. Place embers around center ember bed or ember pod.
2. Place individual embers on their edge (not flat) along the top of
burner pan. This aids in directing flames from the burner through
ember bed.
Note: Too many embers or embers placed flat along burner pan
can suppress the flames.
3. When unit is lit, check flames for random appearance and ember
bed glowing red-orange in color (see Burner Flame Pattern, page
13). If this is not happening, either add, remove or reposition loose
embers. IMPORTANT: Turn unit off and let cool before reposition -
ing loose embers.
Figure 17 - Placement of Embers
OPERATION
FOR YOUR SAFETY READ
BEFORE LIGHTING
WARNING: If you do not follow these instructions
exactly , a fi re or explosion ma y resu lt caus ing proper ty
damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted with a piezo
ignitor . When lightning the pilot, follow these instructions
exactly.
B. BEFORE LIGHTING smell all around the appliance area for gas.
Be sure to smell next to the floor because some gas is heavier
than air and will settle on the floor .
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’ s phone.
Follow the gas supplier’s instructions.
• Ifyou cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn gas control knob. Never
use tools. If the knob will not push in or turn by hand, do not
try to repair it, call a qualified technician. Force or attempted
repair may result in afire.
D. Do not use this appliance if any part has been under water .
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and any
gas control which has been under water.
LIGHTING
INSTRUCTIONS
1. STOP! Read the safety information, above.
2. Make sure switch isin the OFF position.
3. Besure gas line shut-off valve is OPEN.
4. Pressin and turn control knob clockwise to the OFF posi-
tion (see Figure 18, page 13).
Note: Knob cannot be turned from PILOT to OFF unless knob is
pushed in slightly. DO NOT FORCE.
5. Wait five (5) minutes to clear out any gas. If you then smell gas,
STOP! Follow "B" in the safety information in column 1. If you
don't smell gas, go on the next step.
6. Press in and turn control knob counterclockwise to the
PILOT position. Press in control knob for five (5) seconds (see
Figure 18, page 13).
7. With control knob pressed in, press and release ignitor button.
This will light pilot. If needed, keep pressing ignitor button until
pilot lights.
Note: If pilot does not stay lit, contact a qualified service person
or gas supplier forrepairs.
8. Keep control knob pressed infor 30 seconds after lighting pilot.
After 30 seconds, release control knob.
• If control knob does not pop out when released, turn off gas
supply and contact a qualified service person or gas supplier
forrepairs.

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13
OPERATION Continued
Note: If pilot goes out, repeat steps 4 through 8.
9. Slightly push in and turn control knob counterclockwise
to the ON position.
10. Wait one minute and move switch to the ON position to light
burner.
Note: AUTO is only functional when using optional remote control
accessory.
11. Set flame adjustment knob to any level between HI and LO.
Control
Knob
Piezo
Ignitor Flame Adjustment Knob
Figure 18 - Setting Control Knobs
TO TURN OFF GAS
TO APPLIANCE
1.
Push switch into OFF position. The pilot will remain lit for normal
service.
2. Access control knobs.
3. Press gas control knob slightly and turn clockwise to OFF. Do not
force.
4. Close equipment shutoff valve (see Figure 14, page 10).
INSPECTING BURNERS
Check pilot flame pattern and burner flame patterns often.
PILOT ASSEMBL Y
The pilot assembly is factory preset for the proper flame height.
Alterations may have occurred during shipping and handling. Call a
qualified service person to readjust the pilot if necessary.
The height of the thermopile must be 3/8" to 1/2" above the pilot
flame as shown in Figure 20. The thermocouple must be at a height
of about 1/8" above the pilot flame. The flame from the pilot burner
must extend beyond both the thermocouple and thermopile.
If you pilot assembly does not meet these requirements:
• turn fireplace off (see To Turn Off Gas to Appliance )
• see Troubleshooting, page 16
BURNER FLAME P A TTERN
Figure 21 shows correct burner flame pattern.
NOTICE: Do not mistake orange flames with yellow
tipping. Dirt or other fine particles are burned by ap-
pliance, causing brief patches of orange flame.
If burner flame pattern is incorrect, as shown in Figure 22.
• turn appliance off (see To Turn Off Gas to Appliance )
• see Troubleshooting, page 16
Thermopile 3/8" to 1/2"
Pilot Burner
HAND-HELD
REMOTE OPERA TION
NOTICE: You must light the pilot before using the
hand-held remote control unit. See Lighting Instruc -
tions , page 12.
Piezo
Ignitor
1/8"
Thermocouple
After
lighting, let pilot flame burn for about one minute. T urn
control knob to ON position. Adjust flame adjustment knob
anywhere between HI and LO. Slide the selector switch to
the REMOTE position on Remote Receiver (see Figure 19).
Note: The burner may light if hand-held remote was on when s e l e c t o r
switch was last turned off. You can now turn the burner on and off
with the hand-held remote control unit.
IMPORTANT: Do not leave the selector switch in the REMOTE or ON
position when the pilot is not lit. This will drain the battery.
Control Knob
REMOTE
OFF
Figure 20 - Pilot Assembly
Yellow Flames with
Orange Streaks
Figure 21 - Correct Burner Flame Pattern
Dark Orange
Flames
Piezo
ON
Igniter
Flame Adjustment
Knob Selector Switch
in
REMOTE Position
Figure 19 - Settings for Remote Operation
Figure 22 - Incorrect Burner Flame Pattern

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127042-01_B
ADJ.
LEAR
N
O
FF
REMOT
E
ON
INSPECTING BURNERS Continued
OPTIONAL HAND-HELD REMOTE CONTROL ACCESSORIES - MRC
NOTICE: Use only alkaline batteries (included with
MRC).
Installing Receiver
1. Disconnect jumper wires from the control valve (see Figure 23).
2. Locate the battery cover on the back of the receiver (see Figure
24).
3. Install 4-AA batteries (included) into receiverbefore installing into
fireplace.
4. Connect wires from remote receiver to control valve. See instruc-
tions provided with remote control kitfor further information.
Figure 23 - Disconnecting Jumper Wires From Control V alve
Requires 4-AA
1.5V
alkaline batteries
Learning
button
Slide
Switch
ON
REMOTE
OFF
Frequency
adjusting
access hole Remote
Receiver
Figure 24 - Attaching Batteries to Receiver
CLEANING AND MAINTENANCE
WARNING: T urn off the appliance and allow to cool
before cleaning.
CAUTION: You must keep control areas, burners
and circulating air passageways of fireplace clean.
Inspect these areas of fireplace before each use. Have
fireplace inspected yearly by a qualified service person.
Fireplace may need more frequent cleaning due to
excessive lint from carpeting, bedding material, etc.
Only limited cleaning will be required under normal use of thisap-
pliance. Dust the front grate and top of receiver/valve. Do not use
cleaningfluids to clean logs or any other part of the appliance.
If, after a period of use, the flames start to exhibit unusual shapes
and behavior or the burner fails to ignite smoothly, then the burner
holes may require some cleaning. If this happens, we recommend
that you contact your nearest authorized service technician to get
the appliance serviced.
• Keep area around log set clean and clear of debris.
• Periodically inspect the air mixer and burner tube for foreign matter
blocking the air inlet and flame holes.
HIGH ALTITUDE INST ALLA TION
When the fireplace is installed at an elevation above 2000 feet, you
may need to decrease the input rating by changing the existing burner
orifice to a smaller size. Reduce input 4% for every 1000 feet above
2000 feet which they are installed. Check with your local gas company
for proper orifice size identification.
SAFETY DEVICE
High Temperature Limit Switch
The high temperature limit switch is located inside the upper right
hand corner of the firebox. This feature will prevent the fireplace from
operating at abnormally high temperatures. The burner will automati-
cally turn off without interrupting the pilot flame; the limit switch will
lock out and must be reset manually. To reset the limitswitch:
1. Turn off the burner by turning the gas control knob clockwise to
the offposition.
2. Remove limit switch plate by removing two screws.
3. Carefully pull limit plate out and press the reset button.
4. Mount limit switch plate back using two screws previously re-
moved.
5. Re-light the burner following instructions on page 12.
WARNING: Only a qualified service person should
service the fireplace.

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15
VRE3036ZMN
• Rating (Variable): 28,000/41,000 Btu/Hr
• Gas Type: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (inches of water):
Max. 10.5" W.C., Min. 5.0" W .C.*
• Air Shutter: 3/16 OPEN
VRE3036ZMP
• Rating (Variable): 32,000/41,000 Btu/Hr
• Gas Type: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 10" W.C.
• Inlet Gas Pressure (inches of water):
Max. 14" W.C., Min. 11" W.C.*
• Air Shutter: FULLY OPEN
SPECIFICA TIONS
VRE3042ZMN
• Rating (Variable): 32,000/47,000 Btu/Hr
• Gas Type: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (inches of water):
Max. 10.5" W.C., Min. 5.0" W .C.*
• Air Shutter: 3/16 OPEN
VRE3042ZMP
• Rating (Variable): 35,000/45,000 Btu/Hr
• Gas Type: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 10" W.C.
• Inlet Gas Pressure (inches of water):
Max. 14" W.C., Min. 11" W.C.*
• Air Shutter: FULLY OPEN
*For purpose of input adjustment
WIRING DIAGRAM
WARNING: Fireplace must be operated only with doors fully open.

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127042-01_B
TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service
and repair heater.
CAUTION: Never use a wire, needle or similar object to clean pilot. This can damage pilot unit.
Note: All troubleshooting items are listed in order ofoperation.
OBSERVED PROBLEM POSSIBLE CAUSE REMEDY
When ignitor button is pressed, there is no
spark at pilot
When ignitor buttonis pressed, there is
spark at pilot but no ignition
Burner doesnot light after pilot islit
1. Ignitor electrode not connected to ignitor
cable
2. Ignitor cable pinched orwet
3. Piezo ignitor nut isloose
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned wrong
1. Gas supply turned off or e qu i p m e n t
shutoff valve closed
2. Gas control knob not in PILOT position
3. Gas control knob not pressed in while in
PILOT position
4. Air in gas lines when installed
5. Depletedgas supply (propane/LP models
only)
6. Pilot isclogged
7. Gas regulator setting is not correct
1. Burner orifice clogged
2. Inlet gas pressure is too low
3. Thermopile leads disconnected or im-
properly connected
4. Thermopile isdefective
1. Reconnect ignitor cable
2. Free ignitor cable if pinched by any metal
or tubing. Keep ignitor cable dry
3. Tighten nut holding piezo ignitor. Nut is
located behind the mounting bracket
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Tighten electrode. Replace if necessary
1. Turn on gas supply or open equipment
shutoff valve
2. Turn gas control knob to PILOT position
3. Press in gas control knob while in PILOT
position
4. Continue holding down control knob.
Repeat igniting operation until air is
removed
5. Contact local propane/LP gas company
6. Clean pilot (see Cleaning and Mainte -
nance, page14) or replace pilot a ss e m b l y
7. Replace gas regulator
1. Clean burner (see Cleaning and Mainte -
nance, page 14) or replace burner orifice
2. Contact local propane/LP or natural gas
company
3. Reconnect leads to TP & TPTH terminals
on control valve
4. Replace thermopile

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17
TROUBLESHOOTING Continued
OBSERVED PROBLEM POSSIBLE CAUSE REMEDY
Pilot lights but flame goes out when control
knob isreleased
Delayed ignition burner
Burner backfiring during combustion
Slight smoke or odor during initial operation
Heater produces a whistling noise when
burner islit
Fireplace produces a clicking/ticking noise
just after burners are lit or shut off
Remote does not function
1. Gas control knob not fully pressed in
2. Gas control knob not pressed in long
enough
3. Equipment shutoff valve not fully open
4. Pilot flame not touching thermocouple,
which allows thermocouple to cool, causing
pilot flame to go out. This problem could be
caused by one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged pilot
5. Thermocouple connection loose at con-
trolvalve
6. Thermocouple damaged
7. Control valve damaged
1. Manifold pressure is too low
2. Burner porting or orifice clogged
1. Burner orifice is clogged ordamaged
2. Damaged burner
3. Gas regulator defective
1. Residues from manufacturing processes
and logs curing
1. Turning gas control knob to HI position
when burner iscold
2. Air in gas line
3. Dirty or partially clogged burner orifice
1. Metal expanding while heating or con-
tracting while cooling
1. Battery is not installed or battery power
islow
1. Press in gas control knob fully
2. After pilot lights, keep gas control knob
pressed in 30 seconds
3. Fully open equipment shutoff valve
4.
A)
Contact local natural or propane/LP
gas company
B) Clean pilot (see Cleaning and Mainte -
nance, page14) or replace pilot a ss e m b l y
5. Hand tighten until snug, then tighten 1/4
turn more
6. Replace pilot assembly
7. Replace control valve
1. Contact local propane/LP or natural gas
company
2. Clean burner (see Cleaning and Mainte -
nance, page 14) or replace burner orifice
1. Clean burner (see Cleaning and Mainte -
nance, page 14) or replace burner orifice
2. Replace damaged burner
3. Replace gas control
1. Problem will stop after a few hours of
operation
1. Turn gas control knob to LO position and
let warm up for a minute
2. Operate burner until air is removed from
line. Have gas line checked by local pro-
pane/LP or natural gas company
3. Clean burner (see Cleaning and Mainte -
nance, page 14) or replace burner orifice
1. This is normal. If noise is excessive,
contact qualified service person
1. Replace batteries in receiver and hand-
held remote control (see page 14)

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127042-01_B
TROUBLESHOOTING Continued
WARNING: If you smell gas
• Shut off gas supply .
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor’s phone. Follow thegas supplier’s instructions.
• Ifyou cannot reach your gas supplier , call the fire department.
OBSERVED PROBLEM POSSIBLE CAUSE REMEDY
Fireplace produces unwanted odors
Fireplace shuts offinuse
Gas odor even when control knob is in OFF
position
Gas odor during combustion
Dark residue on logs or inside of fireplace
1. Gas leak. See Warning statement above
1. High or gusting winds
2. Low line pressure
3. Pilot is partially clogged
4. Inner vent pipe leaking exhaust gasses
into system
5. Glass too loose and air tight gasket leaks
in corners after usage
6. Bad thermopile orthermocouple
7. Improper vent cap installation
8. Abnormal temperature in firebox due to
doors not being fully open
1. Gas leak. See Warning statement above
2. Control valve defective
1. Gas leak. See Warning statement above
1. Air holes at burner inlet blocked
2. Burner flame holes blocked
3. Improper venting or excessive blockage
4. Excessive amounts of embers and pan
material
1. Locate and correct all leaks (see Checking
Gas Connections, page 11)
1. Fireplace has been tested for up to 40
mph winds. However, extreme conditions
may occur. See Lighting Instructions on
page 12
2. Contact local propane/LP or natural gas
company
3. Clean pilot (see Cleaning and Mainte -
nance, page 14)
4. Locate and correct all leaks (see Checking
Gas Connections, page 11)
5. Tighten glass
6. Replace faulty component
7. Check for proper installation and freedom
from debris orblockage
8. See Safety Device, page 14
1. Locate and correct all leaks (see Checking
Gas Connections, page 11)
2. Replace control valve
1. Locate and correct all leaks (see Checking
Gas Connections, page 11)
1. Clean out air holes at burner inlets. Peri-
odically repeat as needed
2. Remove blockage or replace burner
3. Have the vent system inspected, including
the termination cap. Remove any restric-
tions orobstruction
4. Clear excess embers until a minimum gap
of 1/2" remains under the grate

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19
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• fireplace will not produce specified heat
• for propane/LP unit, propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, contact your local
gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation, or
troubleshooting. Please contact your IHP dealer for any questions
or concerns. When contacting your dealer please have your model
and serial numbers of your fireplace ready. You can also visit our web
site at Superiorfireplaces.US.com.
REPLACEMENT P AR TS
See Pages 20 to 23 for a complete replacement parts list. Use only
parts supplied from the manufacturer.
Normally, all parts should be ordered through your IHP distributor
or dealer. Parts will be shipped at prevailing prices at time oforder.
When ordering repair parts, always give the following information:
1. The model number of the fireplace.
2. The serial number of the fireplace.
3. The part number.
4. The description of the part.
5. The quantity required.
6. The installation date of the fireplace.
If you encounter any problems or have any questions concerning the
installation or application of this fireplace, please contact your dealer.
IHP
1508 Elm Hill Pike, Suite 108
Nashville, TN 37210
Visit us at Superiorfireplaces.US.com