Superpedestrian COPENHAGEN WHEEL User manual
COPENHAGEN WHEEL
USER MANUAL
The following symbols are used throughout
this User Manual:
WARNING
If the warning is not heeded, it can result in death
or serious injury.
CAUTION
If the precaution is not taken, it may cause minor
or moderate injury.
NOTICE
If the notice is not observed, it may result in
occurrences other than personal injury, like damage
to the Wheel, bicycle or other property.
From this point on, these symbols will be used without
any further explanation. However, they will always stand
for the content or warning they are placed next to.
Carefully read all instructions and safety information
prior to installing your Copenhagen Wheel. Failure to
follow these instructions could result in electric shock,
fire or other injury to you or damage to your bike, the
Wheel or other property.
Keep this manual in a safe location for future reference.
This User Manual contains important safety
guidelines, general installation and setup
procedures, handling and maintenance,
hardware recycling/disposal and regulatory
information.
For the latest downloadable version of
this User Manual visit the Superpedestrian
Support Center at:
superpedestrian.com/support.
A printed version is available upon written
request to: 84 Hamilton St., Cambridge, MA
02139 USA.
Bicycle Riding Safety p.
How Your Wheel Works
Installation and Setup
Single-speed Setup
Multi-speed Setup
Use Your Wheel
Handling and Transport
Usage, Storage and Cleaning
Maintenance and Modification
Built-in Battery and Charging
Troubleshooting and Help
Other Information
Index
4
SECTION 1
Bicycle Riding Safety
Before Your First Ride
Once the Copenhagen Wheel is installed, always
activate the brakes of your bicycle before you put
your foot onto the pedal. The motor starts assisting
immediately after you step onto the pedal. This
assistance can be unfamiliar and may lead to injury or
accidents in road traic. Be sure to familiarize yourself
with your Copenhagen Wheel in a safe environment,
away from road traic.
Do NOT turn on your Wheel until it has been properly
installed on your bicycle.
Before Any Ride
For a safe ride on any bicycle, it’s important that the
bike is well-maintained and in good working order.
Always inspect your Copenhagen Wheel and bicycle
before each ride by performing the following checks:
• Check your tire pressure and, if necessary, inflate
to the recommended pressure listed on the tire’s
sidewall.
• Check both the Copenhagen Wheel and front wheel
for any loose spokes, nuts or other damage.
• Check your brakes and make sure they are operating
properly before getting on bike.
• Check that the Copenhagen Wheel’s torque arm is
secure to the frame and in good condition.
• Check the rim braking surfaces for wear. Rims wear
with use and rim failures can result in serious injury
or death.
BICYCLE RIDING SAFETY 5
• Perform all pre-ride checks listed in your bicycle’s
original owner’s manual.
Any form of crack, scratch or change of coloring
in highly stressed areas may indicate that the life
of the component has been reached and it should
be replaced. If you find an indication like this
on your bicycle or the Copenhagen Wheel, stop
riding, get it inspected by our service partners at a
Superpedestrian Hub superpedestrian.com/partners/
locator and repair if necessary.
While You Ride
When riding a bicycle, whether or not it’s equipped
with a Copenhagen Wheel, it is important to follow
general safety guidelines:
• Always wear a helmet when riding a bicycle. In some
jurisdictions, the use of a helmet is required by law.
• Do not interact with mobile electronic devices while
riding. Pay attention to traic at all times.
• Follow all applicable local traic regulations.
• Keep in mind that other cyclists, pedestrians non-
Super and motor vehicles may underestimate the
speed of your electrically powered bicycle.
• Always follow general safety guidelines and use
appropriate hand signals when in traic.
• Always keep both hands on the handlebars while
riding your bicycle.
• Use caution while riding your bicycle in inclement
weather or at night. Braking distances may increase
in wet weather.
• Use safety lighting and reflectors at all times. In
some jurisdictions, this is required by law.
• Do not ride while under the influence of drugs or
alcohol to ensure the safety of those around you.
6
SECTION 2
How Your Wheel Works
The Copenhagen Wheel quickly and easily transforms
your bicycle into a smart electric hybrid. But how
does it do this? Magic? Genetically modified hamsters
running in unison? Well...no. But we think the actual
technology is even cooler.
We’ll break it down for you: your Wheel contains
a motor, a battery, multiple sensors, Bluetooth®
connectivity and an embedded control system. It
responds to how you pedal and integrates seamlessly
with your motion, giving you a boost when you need
it without the need for a throttle. It makes hills feel flat
and distances shrink, so you can cycle faster, farther
and more easily.
As you pedal, the Wheel senses your motion and,
using the embedded control algorithms, calculates
how much assistance to give. When you pedal harder,
like you do when you go up a hill, the Wheel pushes
with increasing thrust. When connecting to the Wheel
with the Wheel app, you can vary the level of powered
assist...a helpful feature that we’ll get to a little later.
Before you try the Wheel out though, please safely
install it on your bicycle.
HOW YOUR WHEEL WORKS 7
Sensors
Electric motor
Control System
with Bluetooth®
Li-Ion Battery
HOW YOUR WHEEL WORKS 8
Meet Your Wheel
DRIVE SIDE NONDRIVE SIDE
2
3
1
HOW YOUR WHEEL WORKS 9
TOOLS
Tools Metal Straps
(2 sizes) with
rubber protectors
Dropout Spacers
(single-speed only)
Axle Nuts
CONTROL PLATE ZOOM LEGEND
Rim With Tire and Tube
Copenhagen Wheel Hub
Custom Spokes
Charge Port
Status LEDs
Adjustable Torque Arm
On/O Switch
Axle
AC Adapter (country speciic) Battery Charger
4
1
4
5
2
5
6
3
6
7
7
8
8
10
SECTION 3
Installation and Setup
General Installation
Every installation will be dierent depending on
the make and model of your bike. The instructions
in this User Manual and on our support website
superpedestrian.com/support are general guidelines
only and are intended to be used by bicycle mechanics
or those who possess similar tools, skills and technical
comprehension of bicycles.
We know not everybody is a bicycle whiz, so
we’ve partnered with top-tier local bicycle shops
to help you with this installation process and any
future bicycle service you may need. We call them
Superpedestrian Hubs and you can find the closest one
at superpedestrian.com/locator.
Do NOT turn on your Wheel until it has been properly
installed on a bicycle.
We strongly recommend the Copenhagen Wheel be
professionally installed at a Superpedestrian Hub.
In order to safely install the Copenhagen Wheel on
your bicycle, you must be comfortable performing
advanced bicycle maintenance and repair, including,
but not limited to: adjusting your brakes, adjusting
chain tension or derailleur, removing and replacing rear
wheels, installing hardware, checking spoke integrity
and tension and checking and adjusting tire pressure.
We recommend using appropriate tools, such
as a torque wrench, to tighten fasteners to the
recommended torques.
The torque arm is an integral part of the Copenhagen
Wheel. Failure to appropriately attach the torque arm
to the bicycle frame, or inappropriate installation, can
result in injury to the rider or damage to your bicycle
or the Copenhagen Wheel.
INSTALLATION AND SETUP 11
We recommend installation and use only on bicycles
that meet all legally applicable standards including
Consumer Product Safety Commission Standards
found at CFR Part , EN and/or ISO
.
If you are unable to do the installation and setup
yourself, but do not have a Superpedestrian Hub
nearby, you can take these instructions to your local
bicycle mechanic to get your Copenhagen Wheel
professionally installed.
If you do plan to install the Wheel yourself, please
follow the instructions for single-speed or multi-speed
bicycles in Sections or , respectively.
Should you have any questions about this installation
or bicycle compatibility, please contact us at
superpedestrian.com/support.
12
SECTION 4
This is a general guide for installing your Copenhagen Wheel
on a single-speed bicycle, but every bicycle is dierent. These
instructions assume you have the knowledge, skills and tools to
safely install the Copenhagen Wheel. If you need more information
you can go to superpedestrian.com/support or contact your nearest
Superpedestrian Hub.
For information on how to install the Copenhagen Wheel using a bike
stand please go to superpedestrian.com/support.
See Section 5 for multi-speed setup.
Single-speed Setup
SINGLESPEED SETUP 13
Make sure the power switch is OFF on your
Copenhagen Wheel.
Remove the axle nuts from both ends of the axle.
Turn your bike upside down.
For this installation guide we have presumed that you
know how to remove your current wheel from your
bicycle, so please start by doing this. Turn your bicycle
over so that it’s balanced on the handlebars and seat.
Do not touch hydraulic brake levers if bike is so
equipped while the bike is upside down or while the
wheel is removed.
The following diagrams - show the bike in an
upside-down position as seen above.
SINGLESPEED SETUP 14
Maneuver the Wheel into the frame.
A Ensure the dropouts are clean and free of debris.
C Slip the Copenhagen Wheel in between the frame’s
rear dropouts and insert its axle into the dropouts.
B Rest the chain on the axle between the cog and the
Copenhagen Wheel to prevent it from getting in the
way.
Add spacers to the axle.
For - mm dropout spacing, place one axle
spacer on each side of the hub. Spacers are not
required for mm dropouts.
SINGLESPEED SETUP 15
D Place the chain over the cog and make sure the
Wheel is secure.
Attach the torque arm to the frame.
A Rotate the torque arm until it rests on the underside
of the chainstay.
B Select the appropriately sized metal strap included
in the box for your chainstay. Use the smallest size that
will fit.
Loosely thread the axle nuts.
Alternately hand-tighten axle nuts on each side.
SINGLESPEED SETUP 16
Straighten the Wheel.
Rotate the pedals forward as if you’re riding and make
sure the Wheel is centered. Adjust if necessary.
Adjust and tighten the metal strap.
A Ensure the screw is positioned in the groove and is
perpendicular to the hub. Tighten the strap firmly -
Nm.
C Wrap the metal strap around the chainstay so that
the screw is on top of the frame underside and facing
out towards you, as shown. Insert the end of strap
into the captive screw.
D Slide the metal strap onto the torque arm and seat it
in the groove. Turn the screw with a screwdriver to take
up slack in the strap.
Do not tighten.
SINGLESPEED SETUP 17
B Tighten the torque arm nut firmly - Nm using a
mm torque wrench.
Tighten axle and torque arm nuts.
A Tighten the axle nuts on both sides securely -
Nm using a mm torque wrench.
B Add a rubber protector to the end of the metal strap. C Ensure there is NO contact between the metal strap
and the Wheel hub. If contact exists, readjust the Wheel
within the dropouts.
SINGLESPEED SETUP 18
Flip your bike right-side up.
Use caution when flipping it upright as the
Copenhagen Wheel adds additional weight to the rear
of your bicycle.
Ensure the torque arm is installed correctly on the
chainstay.
Readjust your brakes.
Always make sure your brakes are working properly
before you ride.
Inflate your tire.
Inflate your tire to the recommended pressure shown
on the tire’s sidewall.
Do not over-inflate.
SINGLESPEED SETUP 19
Once you have finished the installation, and before your first ride, make
sure you or your bicycle mechanic perform the following checks:
Ensure the torque arm is installed correctly on the chainstay.
Check that both front and rear brakes are adjusted
and working properly.
Check chain tension and adjust if needed.
Check spoke integrity and tension.
Check tire pressure and inflate if necessary.
Check saddle, handlebar and wheels for correct and safe installation.
Check quick-releases (if any) for safe and correct closure.
Ensure there is no contact between the frame and any part
of the Wheel’s red hub.
Post-installation Checks
This is a general guide for installing your Copenhagen Wheel on a multi-
speed bicycle, but every bicycle is dierent. These instructions assume
you have the knowledge, skills and tools to safely install the Copenhagen
Wheel. If you need more information you can go to superpedestrian.com/
support or contact your nearest Superpedestrian Hub.
For more information on how to install the Copenhagen Wheel using a
bike stand please go to superpedestrian.com/support.
See Section 4 for single-speed setup.
Multi-speed Setup
SECTION 5 20
Table of contents
Other Superpedestrian Bicycle Accessories manuals
