suprema FaceStation User manual

FaceStation
User Manual
www.supremainc.com
Version V1.3

2
Important Safety Information
Carefully review the information within the user manual before installing/operating the device.
Pay careful attention to the warning and cautions below as they are here to prevent any risk/damage to any person(s) or property associated with the device.
Caution
Failuretoheedthesecautionsmayleadtominorinjuryordamagethedevice.
Installation
 Do not leave cables (especially power cables) exposed to the outer environment.
 Do not install the device near objects with a strong magnetic field such as
magnets, computer monitors (especially CRT), TV screens, and speakers.
 Secure I/O, the electrical locking device and access controller must use
independent power source.
Usage
 Do not apply heavy pressure to or use sharp objects with the touchscreen LCD.
 Do not drop or apply any physical shock/impact to the device.
 Regularly clean the product with a soft dry cloth; avoid benzene or alcohol.
Warning
Failure to heed these warnings may lead to serious injury or even death!
Installation
 Do not install the device near areas with direct sunlight, high humidity, soot or dust.
 Do not install the device near heat sources such as radiators, heat registers, and stoves.
 Do not install the device near areas of large electromagnetic interference.
Usage
 Do not disassemble, repair or reconstruct the device.
Contact your nearest Suprema dealer for technical support.
 Do not obstruct or place wet objects near/on the vent.
 Do not place liquids such as water, beverages and other solutions near/on the device.
 Only use the device its intended use.

3
Contents
1 Getting Started ................................................6
Features ............................................................................ 7
Components ...................................................................... 8
Optional Accessories......................................................................... 9
Product Description ...........................................................10
Dimensions.......................................................................12
2 Installation .................................................... 13
Installation Precautions ......................................................14
Basic Installation ..............................................................15
3 Connections.................................................. 16
Cable Specifications ..........................................................17
Power Cable .................................................................................... 17
RS232 Cable .................................................................................... 17
Relay Cable ..................................................................................... 17
RS485 Cable.................................................................................... 17
Wiegand Cable................................................................................. 17
Analogue Video Phone Cable ............................................................ 17
Switch Cable ................................................................................... 17
Power Connection .............................................................18
Wireless LAN Connection ..................................................18
Ethernet Connections ........................................................19
Connecting with a PC ...................................................................... 19
Connecting with Hub ....................................................................... 19
RS485 Connections ......................................................... 20
Connecting with a PC .......................................................................20
Connecting with Secure I/O...............................................................20
Connecting with Other Devices .........................................................20
RS232 Connection ............................................................21
Relay Connections ........................................................... 22
Connecting with a Fail Safe Lock ......................................................22
Connecting with a Fail Secure Lock ..................................................22
Connecting with Automatic Doors .....................................................22
Input Connection ............................................................. 23
Wiegand Connections ...................................................... 23
Connecting a Wiegand Input ............................................................23
Connecting a Wiegand Output ..........................................................24
Mini USB Connection ........................................................24
USB Connection .............................................................. 25
Analogue Video Phone Connection .................................... 25

4
Contents
4 Device Configuration ..................................... 26
FaceStation Menu Tree .................................................... 27
Network Settings ............................................................. 28
Setting TCP/IP .................................................................................28
Setting Server ..................................................................................29
Setting Serial Communication ...........................................................29
Setting USB ....................................................................................30
Using USB Memory Device ...............................................................30
Setting WLAN (Only for wireless models) ............................................31
Operation Mode Settings ...................................................31
Face Authentication Mode.................................................................32
Card Authentication Mode .................................................................32
ID Authentication Mode ....................................................................33
Setting General Operational Parameters .............................................33
Time and Attendance Mode ..............................................................34
Device Settings ............................................................... 34
Setting Face Authentication Settings..................................................35
Setting Interphone ............................................................................36
Setting Time ....................................................................................38
Checking Device Information ............................................................38
Checking Memory Status .................................................................38
TouchScreen Calibration ..................................................................39
Device Reset....................................................................................39
Factory Default.................................................................................39
Camera ..........................................................................................39
Display and Sound Settings .............................................. 40
Theme ............................................................................................40
Background ....................................................................................40
Voice Instruction .............................................................................40
Menu Timeout .................................................................................40
Pop-Up Time ..................................................................................40
Backlight Timeout ............................................................................ 41
Volume ........................................................................................... 41
Language ....................................................................................... 41
Central Time Display......................................................................... 41
Date Display ...................................................................................41
Authentication Alert ..........................................................................41

Contents
5
5 Device Operation ........................................... 42
Basic Screen Views .......................................................... 43
Face Authentication Screen ..............................................................43
Home Screen ..................................................................................43
Device Status Screen .......................................................................44
User Management............................................................. 45
User Registration .............................................................................45
Modifying User Information ..............................................................48
Deleting a User ...............................................................................49
Deleting All Users ............................................................................50
Searching for a User ........................................................................50
Checking User Capacity ..................................................................50
Authentication Modes.........................................................51
Face Authentication Procedure ..........................................................51
Face Authentication Modes ..............................................................52
Card Authentication Modes ..............................................................52
ID Authentication Modes ...................................................................53
Using Time and Attendance .............................................................53
Checking Time and Attendance ........................................................54
Viewing Logs ................................................................... 54
Log List ..........................................................................................54
Log Search ......................................................................................55
Delete All Logs ................................................................................55
Log Info...........................................................................................55
Appendix ......................................................... 56
Specifications .................................................................. 57
Product Specifications......................................................................57
Electric Specifications ......................................................................57
Troubleshooting................................................................ 58
FCC Rules ....................................................................... 58
Device Font License ......................................................... 58
Quality Assurance............................................................. 60
Index................................................................................61

1 Getting Started
Features
Components
Product Description
Dimensions

7
Getting Started
Features
4.3" Touchscreen LCD The 4.3" WVGA touchscreen LCD provides a robust and precise interface to an intuitive GUI allowing for easy operation and access to the
device.
Next Generation Face
Recognition Technology
By combining state-of-the-art technology with Suprema's proprietary algorithms, FaceStation provides querying speeds of up to 1:1000
matches per second. Using twin camera technology FaceStation is able to store both facial stamps using a visual camera as well as complex
facial templates using the IR camera.
Various Interface
Supported FaceStation comes with a variety of network interfaces such as TCP/IP, WiFi, RS485, RS232, Wiegand, and USB.
Video Phone FaceStation's built-in camera, microphone and speaker provide the device with the ability to be integrated with conventional analogue video
phones, VoIP video phones or PC software to create.
RF Card Support Mifare Classic, Mifare Plus, and Mifare DesFire (CSN) cards are supported.
Powerful Dual-CPU
Architecture
A powerful 1.1GHz DSP is dedicated to handling facial template operations and a 667MHz RISC processor ensures uninterrupted device
operations.

8
Getting Started
Components
FaceStation
Wall Mounting Bracket (1) Software CD (1)
Wall Mount Screws (4) PVC Anchors (4)
Ferrite Core (1) Power Cable (1)
RS232 Cable (1) Relay Cable (2)
RS485 Cable (2) Wiegand Cable (1)
Switch Cable (1) Video Phone Cable (1)

Getting Started
9
PIN 1 : Voice Signal (Red)
PIN 2 : GND (Blue)
PIN 3 : Power (Yellow)
PIN 4 : Video Signal (White)
PIN 5 : Door Open (Orange)
PIN 6 : GND (Black)
S2
S1
4
3
2
1
6 5 4 3 2 1
Optional Accessories
Power Adapter Secure I/O RF Card Plastic Stand
Mifare reader/writer Video phone
RF
Wireless Access Point
(For Wireless Models Only)

10
Getting Started
Product Description
Front
1
2
3
6
5
4
4
5
8
7
1LCD Touchscreen Used to display the device operating status and
device operation.
2Call Button Used to place a call on the interphone.
3Light LED Used as a general lighting.
4Infrared (IR) LED Used as an IR light.
5Camera Detects and captures a face image.
6Proximity Sensor Determines the user's proximity.
7Basic T&A Buttons
(F1 - F4) Selects time and attendance events.
8Microphone Used to communicate with the interphone.
Note
The RF antenna, used to scan RFID cards, is built around the IR LEDs.

Getting Started
11
Rear and Bottom
1
2
3
4
10
11
12
13
5
6
8
9
7
14
1USB Wireless LAN Port Used for the wireless LAN module.
2Termination Switch Enables RS485 termination.
3PWR Connectors Connects to the 2-pin power cable.
4RS232 Connectors Connects to the 3-pin RS232 cable.
5RS485 Connectors Connects to the 4-pin RS485 cable.
6Wiegand Connectors Connects to the 5-pin Wiegand cable.
7Reset Button Resets the device.
8Mini USB Port Connects with a PC.
9Speaker Audio output from the device
10 USB type A Port Connects to a USB memory device.
11 Input Terminal Connects to the 8-pin input cable.
12 Analogue Video Connects to the 7-pin analogue video phone cable.
13 Output Relay Terminal Connects to two 3-pin relay cables.
14 Ethernet Port Connects an Ethernet cable.

12
Getting Started
Dimensions
FaceStation
60
165
132
165
Wall Bracket
97
107.8
105.4

2 Installation
Installation Precautions
Basic Installation

14
Installation
Installation Precautions
FaceStation is a state-of-the-art face recognition terminal using Suprema’s advanced adaptive IR illumination technology.
Please pay care attention to the precautions and instructions to maximize its performance.
Recommended Installation Height
Recommended Installation Height User Height Range
Bottom of the bracket Minimum Maximum
90cm 125cm 175cm
100cm 135cm 185cm
110 c m 145cm 195cm
120cm 155cm 205cm
※The recommended installation height refers to the distance from the ground to the
bottom of the bracket.
Installation Location
 Optimal Installation Height: 120cm (Ideal for user height’s between 155cm - 205cm)
 It is recommended to determine the installation height based on the shortest user.
 A uniform installation height must be maintained when installing multiple devices for the
same user group.
 The device is designed for indoor use.
 When installing the device near a window, install the device at least 3 meters from the
window.
 Avoid installation locations where there is direct sunlight on or behind the face.

Installation
15
Basic Installation
As FaceStation two built-in cameras for face recognition, the correct installation height is extremely important to maximize the performance of the device.
Select the optimal installation height for all users.
3Mount the device onto the bracket.
4Fix the device to the bracket using the device mount screw.
5Remove the transparent protective film from the device.
120cm
50cm
Installation
1Place the bracket on the desired location.
2Fix the bracket to the location using the insert anchors and screws.

3 Connections
Cable Specications
Power Connection
Wireless LAN Connection
Ethernet Connections
RS485 Connections
RS232 Connection
Relay Connections
Input Connection
Wiegand Connections
Mini USB Connection
USB Connection
Analogue Video Phone Connection

17
Connections
Cable Specifications
Power Cable
Pin Name Cable Type Color
1POW + AWG24 RED
2POW - BLACK
RS232 Cable
Pin Name Cable Type Color
1RS232 RX
AWG26
GREEN
2RS232 TX YELLOW
3GND BLACK
Relay Cable
Pin Name Cable Type Color
1RELAY NORMAL
OPEN
AWG24
WHITE
2RELAY COMMON BLUE
3RELAY NORMAL
CLOSE ORANGE
RS485 Cable
4
Pin Name Cable Type Color
1RS485 TRX+
AWG26
BLUE
2RS 485 TRX- YELLOW
3GND BLACK
4SHIELD GND GR AY
Wiegand Cable
4
Pin Name Cable Type Color
1DATA0
AWG26
GREEN
2DATA1 WHITE
3GND BLACK
4SHIELD GND GR AY
Analogue Video Phone Cable
4
Pin Name Cable Type Color
1VOICE SIGNAL
AWG26
RED
2GND BLUE
3POWER YELLOW
4VIDEO SIGNAL WHITE
5DOOR OPEN SIGNAL ORANGE
6GND BLACK
7SHIELD GND GR AY
Switch Cable
4
Pin Name Cable Type Color
1SWITCH INPUT0
AWG26
YELLOW
2SWITCH INPUT1 GREEN
3SWITCH GND BLACK
4SHIELD GND GR AY
5SWITCH INPUT2 WHITE
6SWITCH INPUT3 ORANGE
7SWITCH GND BLACK
8SHIELD GND GR AY

18
Connections
Power Connection
Note
• Use a 12VDC ±10%, 1500 mA, IEC/EN 60950-1 certied power adapter.
• It is recommended not to share FaceStation's power with other devices such as
SecureI/O and/or locks.
Wireless LAN Connection
Wireless LAN FaceStation models come pre-installed with a USB WLAN module.
Note
• TheperformanceofWLANisgreatlyaffectedbythesurroundingsandthetypeoftheaccesspoint
(AP) used.
• Compatibility issues may cause connection difculties with some wireless access point brands.
USB Wireless LAN

Connections
19
Ethernet Connections
Connecting with a PC
FaceStation can communicate with a PC through a direct connection using an Ethernet
cable.
Connecting with Hub
FaceStation can be connected to a network using a regular Ethernet hub or PoE hub.
PoE (Power over Ethernet): Power is provided through the Ethernet connection by an
IEEE802.3af compliant PSE (Power Sourcing Equipment).
Ethernet Hub

20
Connections
RS485 Connections
FaceStation can communicate with a PC, Secure I/O, or other devices via an RS485
connection.
Connecting with a PC
PIN1: GND (Black)
PIN2: TRXD - (Yellow)
PIN3: RS
TRXD + (Blue)
123
PIN3: RS-GND (Black)
PIN2: RS485-TRX-(Yellow)
PIN1: RS485-TRX+(Blue)
PIN3: RS-GND (Black)
PIN2: RS485-TRX-(Yellow)
PIN1: RS485-TRX+(Blue)
RS232-485
Converter
RS485 CH0
RS485 CH0
Connecting with Secure I/O
PIN1: RS485-TRX+(Blue)
PIN3: RS-GND(Black)
PIN2: RS485-TRX-(Yellow)
PIN6: RS485 TRX+(Blue)
PIN5: RS485 TRX-(Yellow)
PIN4: RS-GND (Black)
4 5 6
RS485 CH1
PIN1: RS485-TRX+(Blue)
PIN3: RS-GND(Black)
PIN2: RS485-TRX-(Yellow)
4 5 6
RS485 CH1
Note
• For added security, a Secure I/O is recommended as the door relay interface.
Connecting with Other Devices
PIN1: RS485-TRX+(Blue)
PIN3: RS-GND(Black)
PIN2: RS485-TRX-(Yellow)
RS485 CH1RS485 CH1
Master
Master
Slave
Slave