Supreme Heating HEATSEEKER VORTEXE Instruction Manual

Heatseeker VortexE Inverter Heat Pump
Installation & User Manual 1
INSTALLATION & USER MANUAL

Heatseeker VortexE Inverter Heat Pump
Installation & User Manual
2supremeheating.com.au
1300 787 978
National Support Ofce
2/19 Enterprise Drive
Bundoora VIC 3083
P: [phone]
F: [phone]
[e-mail]
supremeheating.com.au
Supreme Solar Pty Ltd
ABN: 88 007 400 213
New South Wales
19/24 Anzac Avenue
Smeaton Grange NSW 2567
P: [phone]
[e-mail]
[e-mail]
Queensland
Upper Coomera QLD 4209
P: [phone]
[e-mail]
South Australia
Magill SA 5072
M: 0437 947 375
[e-mail]
Western Australia
South Fremantle WA 6162
P: [phone]
[e-mail]

INSTALLATION & USER MANUAL
FOR USERS
1. General information 02
1.1. Contents 02
1.2. Operating conditions and range 02
1.3. Advantages of different modes 02
1.4. Kind reminder 03
2. Operations 06
2.1. Notice before using 06
2.2. Operation instructions 06
2.3. Maintenance and winterizing 08
3. Technicalspecication 09
FOR INSTALLERS AND PROFESSIONALS
4. Transportation 10
5. Installation and maintenance 11
5.1. Notice before installation 11
5.2. Installation instructions 12
5.3. Trial after installation 18
6. Trouble shooting guide 19
7. Error codes 20
8. WiSetting 21
WARRANTY
9. Warranty agreement 27
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1. GENERAL INFORMATION
1.1. CONTENTS:
After unpacking, please check that you have all the following components.
1.2. OPERATING CONDITIONS AND RANGE
ITEMS RANGE
Operating Range Air temperature 10°C - 43°C
Temperature Setting Heating 12°C - 40°C
The heat pump will have ideal performance in the operation range Air 15°C - 25°C
1.3. ADVANTAGES OF DIFFERENT MODES
The heat pump has two modes: Smart and Silence. They have different advantages under different
conditions
MODE RECOMMENDATION ADVANTAGES
Smart mode
As standard
Heating capacity: 20% to 100% capacity
Intelligent optimisation
Fast heating
Silence mode
Use at night
Heating capacity: 20% to 80% capacity
Sound level: 3dB (A) lower than Smart mode.
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1.4. KIND REMINDER
ATTENTION
This heat pump has power-off memory function. When the power is recovered, the heat
pump will restart automatically.
1.4.1. The heat pump can only be used with pool water. It can NEVER be used to heat or cool other
ammable or turbid liquid.
1.4.2. When moving the heat pump, do not lift the water union. This will damage the titanium heat
exchanger.
1.4.3. Do not obstruct the air inlet or outlet of the heat pump.
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1.4.4. Do not obstruct or insert any objects into inlet or outlet of the heat pump. The efciency may
be reduced or even stopped.
1.4.5. To avoid re hazards, do not store or use combustible gas or liquids such as thinners, paints
or fuels near the heat pump.
1.4.6. If you detect any abnormal noises, odours, smoke or leaks from the heat pump, immediately
switch off the power supply and contact your local dealer. Do not attempt to repair the heat
pump yourself.
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1.4.7. The main power supply switch should be out of the reach of children.
1.4.8. Please disconnect the heat pump from the power supply during electrical storms.
1.4.9. Please note that following codes are not failures.
CODES
Nowaterow
Anti-freezing reminder
Out of the operating range
Insufcientwateroworpumpblocked
Power abnormal
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2. OPERATIONS
2.1. NOTICE BEFORE USING
1. To optimise the life-cycle of the system,
the user is advised to start the water
pump before the heat pump, and turn off
the heat pump before the water pump.
2. Check for any water leakage in connecting
pipework, then turn on the power supply,
press the ON/OFF button of the heat
pump, and set desired temperature.
2.2. OPERATION INSTRUCTIONS
SYMBOL DESIGNATION OPERATION
Power ON/OFF Press to power on or off the heat pump
Mode
1. Heating mode
2. Press to select Smart/Silence mode
Smart mode: 100%-20% capacity
Silence mode: 80%-20% capacity
3.WiSetting
Up/Down Press to set desired water temperature
Note:
• You may set the desired water temperature from 12 to 40°C.
• The center of the screen shows the inlet pool temperature, when the up and down keys are
pressed,thedigitalashingdisplaysthesettemperature.
• After you turn on the heat pump, the fan will start to run in 3 minutes. In another 30 seconds,
the compressor will start to run.
• During heating, the icon will display.
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2.2.1 Status on the display
1. Mode selections
• When you turn on the heat pump, will be light as standard mode (Smart mode).
• will display during silence mode.
• Press the “ “ button one time when heat pump is on, the or will illuminate.
• Pressthe““or““buttontochoosethemode,andpress““buttontoconrm.
2. Defrosting
• Automatic defrosting: When enter to automatic defrost function, the icon on the top of
screenwillash;Whennisheddefrosting,themachinewillswitchautomaticallytothemode
before defrosting.
• Compulsory defrosting: when the heat pump is heating and the compressor is working
continuously for 10 minutes, press both “ “ and “ “ buttons for 5 seconds to start
compulsory defrosting. (Note: the interval between compulsory defrosting should be more than
30 minutes).
• Theheatinglightwillashwhenheatpumpisincompulsoryorautodefrosting.
3. WIFI setting
Please refer to page 21.
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2.3. MAINTENANCE AND WINTERIZING
2.3.1. Maintenance
ATTENTION
Please don’t forget to cut off power supply to the heat pump
1. Regularly clean the evaporator with household detergents or clean water. NEVER use
gasoline, thinners or any similar fuel.
2. Check bolts, cables and connections regularly.
3. Every three months spray a surface insecticide on the surfaces around the unit to prevent ant
and insect ingress.
2.3.2. Winterizing - Sub-Zero Climates
In climates where the winter season reaches sub-zero temperatures, please disconnect from power
supply and drain water out of the heat pump. When using the heat pump under 2°C, make sure
thereisalwayswaterow.
Unscrew the water union of inlet
pipe to let the water flow out.
When the water in machine freezes
in winter season, the titanium heat
exchanger may be damaged.
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3. TECHNICAL SPECIFICATION
SPECIFICATIONS
MODEL 9 KW 13 KW 17 KW
Mode Type Heat only
Discharge Side
Fan Quantity 1
Performance at Air 26°C, Water 26°C, Humidity 80%
Heat Capacity kW 9.0 12.5 16.8
COP 5.6-9.6 5.9-10.3 5.7-9.9
Performance at Air 15°C, Water 26°C, Humidity 70%
Heat Capacity kW 6.3 8.5 11.3
COP 4.3-6.0 4.2-5.9 4.4-6.0
General
Rated input power at air 15°C kW 0.26-1.46 0.36-2.02 0.48-2.56
Rated input current at air 15°C Amps 1.13-6.34 1.56-8.78 2.08-11.13
Circuit Breaker Amps 10.0 15.0 20.0
Power Supply 240v / 50Hz / 1PH
Pool Volume - Cold Climate Litres ≤20,000 ≤30,000 ≤40,000
Pool Volume - Warm Climate Litres ≤30,000 ≤40,000 ≤50,000
Advised Flow Rate L/min 70 100 135
Inlet / Outlet mm 40
Compressor Linda
Heat Exchanger Spiral titanium tube in PVC
Casing Black ABS
Noise Level (1m) dBA 41.6-53.5 43.9-54.0 46.2-57.3
Weight / Dimensions
Net Weight kg 46 49 60
Net Dimensions L x W x H mm 872 x 349 x 654 872 x 349 x 654 962 x 349 x 654
The sizing of heat pumps are based on pool volume for seasonal swimming with the use of a Heatseeker Diamond Pool Cover.
1. The values indicated are valid under ideal conditions: Pool covered with an isothermal cover.
2. Related parameters are subject to adjustment periodically for technical improvement without
further notice. For details please refer to nameplate.
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4. TRANSPORTATION
4.1. When storing or moving the heat pump, please ensure the unit remains in an upright position
at all times.
4.2. When moving the heat pump, do not lift the water union. This will damage the titanium heat
exchanger.
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5. INSTALLATION AND MAINTENANCE
ATTENTION
Itisstronglyadvisedthattheheatpumpisinstalledbyaprofessional.Unqualied
installations may result in damage to the heat pump and/or safety risks to the user.
5.1. NOTICE BEFORE INSTALLATION
5.1.1. Plumbing connections must be made with solid PVC pipe. Usage of exible PVC pipe is not
recommended.
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5.2. INSTALLATION INSTRUCTIONS
5.2.1. Location and size
ATTENTION
The heat pump should be installed in a place with good ventilation.
The heat pump is usually installed within a perimeter area extending 7.5m from the swimming
pool. The greater the distance from the pool, the greater the heat loss in the pipes. As the
pipes are mostly underground, the heat loss is low for distances up to 30m (15m from and to
theheatpump;30mintotal)unlessthegroundiswetorthegroundwaterlevelishigh.Arough
estimate of the heat loss per 30m is 0.6 kWh (2,000 BTU) for every 5°C difference between
the water temperature in the pool and the temperature of the soil surrounding the pipe. This
increases the operating time by 3% to 5%.
Donotobstructtheairinletoroutletoftheheatpump.Theefciencymaybereducedorevenstopped.
Side Discharge
2500mm
From Front
Discharge
800mm
From Sides
400mm
From Back
500mm
From Top
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Check Valve Installation
ATTENTION
Automatic Dosing
Sanitation and automatic dosing systems must be plumbed after the heat pump. A check
valve must be installed between the sanitation/automatic dosing system and the heat
pump to prevent chemicals returning to the heat pump. Failure to observe this instruction
will void the warranty.
Independent System
In-line System
FROM POOL
TO POOL
3 WAY
VALVE
NON RETURN
VALVE
HEAT PUMP - BACK
OUT
IN
SOLAR PUMP
FROM POOL
TO POOL
3 WAY
VALVE
NON RETURN
VALVE
CHLORINATOR
FILTER PUMP
FILTER
OUT
HEAT PUMP - BACK
IN
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Adjusting the Bypass
A
B
HEAT PUMP - BACK
FILTER
FILTER PUMP
FROM POOL TO POOL
3 WAY
VALVE
CHLORINATOR
NON RETURN
VALVE
OUT
IN
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Use the following procedure to adjust the bypass:
1. Close the valve to Position A
2. Turn on the circulation pump
3. Slowly open the valve towards Position B until the display error code of “E6” disappears.
Once the message clears, the default display is the current water temperature. Starting
sequence will now begin.
ATTENTION
Bypass Installation
Operation without a bypass or with improper bypass adjustment may result in suboptimal
heat pump operation and possible damage to the heat pump. Failure to observe this
instruction will void the warranty.
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A B C D E F G H
9 kW 324 560 330 349 872 250 74 654
13 kW 324 560 330 349 872 320 74 654
17 kW 324 560 330 349 962 390 74 654
NAME
SIZE (MM)
MODEL
Above data is subject to modication without notice.
5.2.2. Heat pump installation
1. When the heat pump is running, condensation will occur and drain from the bottom of the
unit. This is completely normal. However, consideration should be made for how to drain the
condensation away. Drainage nozzle and pipe are supplied.
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5.2.3. Wiring & protecting devices and cable specication
1. Connect to appropriate power supply. The voltage should comply with the rated voltage of
the unit.
2. Earth the machine well.
3. Wiring must be handled by a professional technician according to the circuit diagram.
4. Setleakageprotectoraccordingtothelocalcodeforwiring(leakageoperatingcurrent≤30mA).
5. The layout of power cable and signal cable should be orderly and not affect each other.
ATTENTION
Switch on after nishing all wiring construction and re-checking.
1. Wiring Diagram
A. For power supply: 240V 50Hz
2. Options for protecting devices and cable specication
MODEL 9 KW 13 KW 17 KW
Breaker Minimum Rated Current A 10 15.0 20
Rated Residual Action Current mA 30 30 30
Fuse A 10 15.0 20
Power cord (mm2) 3x1.5 3x2.5 3x4
Signal cable (mm2)3×0.5 3×0.5 3×0.5
NOTE: The above data is adapted to power cord ≤ 10m .If power cord is >10m, wire diameter must be increased.
The signal cable can be extended to 50m at most.
Distribution Box (Customer prepare)
Power Cord
Swimming Pool Heat Pump Wiring Board
Power Supply
240V 50Hz Breaker
Earthing
Fuse
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5.3. TRIAL AFTER INSTALLATION
ATTENTION
Please check all the wirings carefully before turning on the heat pump.
5.3.1 Inspection before use
1. Check installation of the whole heat pump and the pipe connections according to the pipe
connectingdrawing;
2. Checktheelectricwiringaccordingtotheelectricalwiringdiagramandearthingconnection;
3. Makesurethatthemainpoweriswellconnected;
4. Check if there is any obstacle in front of the air inlet and outlet of the heat pump
5.3.2. Trial
1. The user is advised to start the water pump before the heat pump, and turn off the heat
pump before the water pump for long life circle.
2. Theusershouldstartthewaterpump,andcheckforanyleakageofwater;poweronand
press the ON/OFF button of the heat pump, and set desired temperature in the thermostat.
3. In order to protect the heat pump, the heat pump is equipped with start delay function. When
starting the heat pump, the fan will start to run in 3 minutes, in another 30 seconds, the
compressor will start to run.
4. After pool heat pump starts up, check for any abnormal noise from the heat pump.
5. Check the temperature setting
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