Supreme Heating Heatseeker NovaS Instruction Manual

Heatseeker VortexE Inverter Heat Pump
Installation & User Manual
1
INSTALLATION & USER MANUAL
HEATSEEKER

Heatseeker VortexE Inverter Heat Pump
Installation & User Manual
2supremeheating.com.au
1300 787 978
National Support Ofce
2/19 Enterprise Drive
Bundoora VIC 3083
P: [phone]
F: [phone]
[e-mail]
supremeheating.com.au
Supreme Solar Pty Ltd
ABN: 88 007 400 213
New South Wales
19/24 Anzac Avenue
Smeaton Grange NSW 2567
P: [phone]
[e-mail]
Queensland
Unit 4, 7-9 De Barnett Street
Coomera QLD 4209
P: [phone]
[e-mail]
South Australia
Unit 19, 11-31 Port Wakeeld Road
Gepps Cross, SA 5094
M: 0437 947 375
[e-mail]
Western Australia
South Fremantle WA 6162
P: [phone]
[e-mail]

INSTALLATION & USER MANUAL
FOR USERS
1. General information 02
1.1. Contents 02
1.2. Operating conditions and range 02
1.3. Kind reminder 03
2. Operations 06
2.1. Notice before using 06
2.2. Operation instructions 06
2.3. Maintenance and winterizing 10
3. Technical specication 11
FOR INSTALLERS AND PROFESSIONALS
4. Transportation 12
5. Installation and maintenance 13
5.1. Notice before installation 13
5.2. Installation instructions 14
5.3. Trial after installation 21
6. Trouble shooting guide 22
7. Error codes 23
ANCILLARY PRODUCTS
8. NovaSwitch 26
8.1. Description 26
8.2. Operation 26
8.3. Heating priority 26
8.4. Installation instructions 27
9. NovaLink 28
9.1. Description 28
9.2. Operation 28
9.3. Heat demand 28
9.4. Installation instructions 29
10. Wi Setting 30
WARRANTY
11. Warranty agreement 37
Heatseeker NovaS Heat Pump
Installation & User Manual 01
HEATSEEKER

1. GENERAL INFORMATION
1.1. CONTENTS:
After unpacking, please check that you have all the following components.
1.2. OPERATING CONDITIONS AND RANGE
ITEMS RANGE
Operating Range Air temperature -7°C - 43°C
Temperature Setting Heating 9°C - 40°C
The heat pump will have ideal performance in the operation range Air 15°C - 25°C
Heatseeker NovaS Heat Pump
Installation & User Manual
02

1.3. KIND REMINDER
ATTENTION
This heat pump has power-off memory function. When the power is recovered, the heat
pump will restart automatically.
1.3.1. The heat pump can only be used with pool water. It can NEVER be used to heat or cool other
ammable or turbid liquid.
1.3.2. When moving the heat pump, do not lift the water union. This will damage the titanium heat
exchanger.
1.3.3. Do not obstruct the air inlet or outlet of the heat pump.
Heatseeker NovaS Heat Pump
Installation & User Manual 03

1.3.4. Do not obstruct or insert any objects into inlet or outlet of the heat pump. The efciency may
be reduced or even stopped.
1.3.5. To avoid re hazards, do not store or use combustible gas or liquids such as thinners, paints
or fuels near the heat pump.
1.3.6. If you detect any abnormal noises, odours, smoke or leaks from the heat pump, immediately
switch off the power supply and contact your local dealer. Do not attempt to repair the heat
pump yourself.
Heatseeker NovaS Inverter Heat Pump
Installation & User Manual
04

1.3.7. The main power supply switch should be out of the reach of children.
1.3.8. Please disconnect the heat pump from the power supply during electrical storms.
Heatseeker NovaS Heat Pump
Installation & User Manual 05

2. OPERATIONS
2.1. NOTICE BEFORE USING
1. To optimise the life-cycle of the system,
the user is advised to start the water
pump before the heat pump, and turn off
the heat pump before the water pump.
2. Check for any water leakage in connecting
pipework, then turn on the power supply,
press the ON/OFF button of the heat
pump, and set desired temperature.
2.2. OPERATION INSTRUCTIONS
DESIGNATION OPERATION
Mute key The mute key operation is used to enter and exit the silent mode with one click.
Mode key Used to switch the unit mode and timing setting.
On/off key Used to carry out startup & shutdown, cancel current operation, and return to
the last level of operation.
Up key Used to page up, and increase variable value.
Down key Used to page down, and decrease variable value.
Setting key Used to enter the settings interface and conrm saving.
Cooling symbol Will display during cooling (there is no limit to startup & shutdown, and is
optional when the unit is cooling only or heating and cooling).
Heating symbol Will display during heating (there is no limit to startup & shutdown, and is
optional when the unit is heating only or heating and cooling).
Automatic symbol Will display under the automatic mode (there is no limit to startup &
shutdown, and is optional when the unit is heating and cooling).
Defrosting symbol Will display in the defrosting process.
Heatseeker NovaS Heat Pump
Installation & User Manual
06

DESIGNATION OPERATION
Water outlet symbol When the auxiliary display area displays the water outlet temperature, the
light is on.
Water inlet symbol When the main display area displays the water inlet temperature, the light is
on.
Setting symbol When the parameter is adjustable, it is on.
Fault symbol In case of unit fault.
Mute symbol When it is in silent mode.
Heatseeker NovaS Heat Pump
Installation & User Manual 07

2.2.1 Operation of Controller
1. Startup & shutdown
• Briey hold the key to wake up the display.
• If no keys are pressed for 1 minute the display will turn off.
2. Switching between modes
• Under the main interface, press to switch the unit between heating, cooling and
automatic mode.
3. Temperature setting
• Press or to enter temperature setting.
• Press or to increase or decrease target temperature.
• Press to return and save the setting.
Note: Under the temperature setting interface, if the is pressed, the system will return to the
main interface without any changes saved. If there is no operation for 5 seconds, the system will
automatically memorise user's setting, and return to the main interface.
4. Setting of timing ON / OFF
• Hold for 5 seconds.
• Select parameter using or (see below table).
• Press to save settings.
• Repeat for different parameters.
• Press to return to main interface.
PARAMETER NUMBER PARAMETER MEANING PARAMETER RANGE
v03 Set hours ON 0-23
v04 Set minutes ON 10/20/30/40/50
v05 Set hours OFF 0-23
v06 Set minutes OFF 10/20/30/40/50
v07 Timer ON 0- not enabled, 1- enabled
v08 Timer OFF 0- not enabled, 1- enabled
HEATING MODE COOLING MODE AUTOMATIC MODE
Heatseeker NovaS Heat Pump
Installation & User Manual
08

5. Silent mode
• Press
6. Setting the clock
• Press to enter password setting interface.
• Press or and enter the password " 025 " press , it will enter user setting
interface.
• Press or and select Parameter Groups " V " ;
• Press to enter clock setting interface.
• Press to set hours.
• Press to set minutes.
• Press or to adjust hours.
• Press or to adjust minutes.
7. Keyboard lock
• To avoid misoperation, the controller can be locked after completing the settings.
• Hold for 5 seconds. Repeat to unlock.
8. Fault interface
• If the unit fails, the controller will display the corresponding code according to the fault. Refer to
the fault table for the specic denition of the fault codes.
For example:
Press
Heatseeker NovaS Heat Pump
Installation & User Manual 09

2.3. MAINTENANCE AND WINTERIZING
2.3.1. Maintenance
ATTENTION
Please don’t forget to cut off power supply to the heat pump
1. Regularly clean the evaporator with household detergents or clean water. NEVER use
gasoline, thinners or any similar fuel.
2. Check bolts, cables and connections regularly.
3. Every three months spray a surface insecticide on the surfaces around the unit to prevent ant
and insect ingress.
2.3.2. Winterizing - Sub-Zero Climates
In climates where the winter season reaches sub-zero temperatures, please disconnect from power
supply and drain water out of the heat pump. When using the heat pump under 2°C, make sure
there is always water ow.
Unscrew the water union of inlet
pipe to let the water flow out.
When the water in machine freezes
in winter season, the titanium heat
exchanger may be damaged.
Heatseeker NovaS Heat Pump
Installation & User Manual
10

3. TECHNICAL SPECIFICATION
SPECIFICATIONS
MODEL 9 KW 13 KW 17 KW 20 KW
Mode Type Heat & Cool
Discharge Side
Fan Quantity 1
Performance at Air 27°C, Water 26°C, Humidity 80%
Heat Capacity kW 9.5 13 16.5 20
COP 6.4-13.5 5.8-13.1 6.2-13.6 6.5-13.8
Performance at Air 15°C, Water 26°C, Humidity 70%
Heat Capacity kW 7.1 9.2 12.6 14.5
COP 4.7-7.4 4.5-7.1 4.7-7.4 4.8-7.5
General
Rated input power at air 15°C kW 0.20-1.51 0.27-2.04 0.32-2.68 0.35-3.02
Rated input current at air 15°C Amps 8.4 10.9 16.6 17.5
Circuit Breaker Amps 15 15 20 25
Power Supply 240v / 50Hz / 1PH
Pool Volume - Cold Climate Litres ≤20,000 ≤30,000 ≤40,000 ≤50,000
Pool Volume - Warm Climate Litres ≤30,000 ≤40,000 ≤50,000 ≤60,000
Advised Flow Rate L/min 53 66 86 100
Inlet / Outlet mm 50
Compressor Twin-rotary Mitsubishi DC Inverter
Heat Exchanger Spiral titanium tube in PVC
Casing Black ABS
Noise Level (1m) dBA 39-51 42-53 43-54 44-55
Weight / Dimensions
Net Weight kg 45 45 60 70
Net Dimensions L x W x H mm 1002 x 403 x 602 1002 x 403 x 602 1048 x 435 x 767 1161 x 470 x 862
The sizing of heat pumps are based on pool volume for seasonal swimming with the use of a Heatseeker Pool Cover.
1. The values indicated are valid under ideal conditions: Pool covered with an isothermal cover.
2. Related parameters are subject to adjustment periodically for technical improvement without
further notice. For details please refer to nameplate.
Heatseeker NovaS Heat Pump
Installation & User Manual 11

4. TRANSPORTATION
4.1. When storing or moving the heat pump, please ensure the unit remains in an upright position
at all times.
4.2. When moving the heat pump, do not lift the water union. This will damage the titanium heat
exchanger.
Heatseeker NovaS Heat Pump
Installation & User Manual
12

5. INSTALLATION AND MAINTENANCE
ATTENTION
It is strongly advised that the heat pump is installed by a professional. Unqualied
installations may result in damage to the heat pump and/or safety risks to the user.
5.1. NOTICE BEFORE INSTALLATION
5.1.1. Plumbing connections must be made with solid PVC pipe. Usage of exible PVC pipe is not
recommended.
Heatseeker NovaS Heat Pump
Installation & User Manual 13

5.2. INSTALLATION INSTRUCTIONS
5.2.1. Location and size
ATTENTION
The heat pump should be installed in a place with good ventilation.
The heat pump is usually installed within a perimeter area extending 7.5m from the swimming
pool. The greater the distance from the pool, the greater the heat loss in the pipes. As the
pipes are mostly underground, the heat loss is low for distances up to 30m (15m from and to
the heat pump; 30m in total) unless the ground is wet or the groundwater level is high. A rough
estimate of the heat loss per 30m is 0.6 kWh (2,000 BTU) for every 5°C difference between
the water temperature in the pool and the temperature of the soil surrounding the pipe. This
increases the operating time by 3% to 5%.
Do not obstruct the air inlet or outlet of the heat pump. The efciency may be reduced or even stopped.
Side Discharge
1500 - 2500mm
From Front
Discharge
400 - 800mm
From Sides
250 - 400mm
From Back
500mm
From Top
Heatseeker NovaS Heat Pump
Installation & User Manual
14

Check Valve Installation
ATTENTION
Automatic Dosing
Sanitation and automatic dosing systems must be plumbed after the heat pump. A check
valve must be installed between the sanitation/automatic dosing system and the heat
pump to prevent chemicals returning to the heat pump. Failure to observe this instruction
will void the warranty.
Independent System
In-line System
FROM POOL
TO POOL
3 WAY
VALVE
NON RETURN
VALVE
HEAT PUMP - BACK
OUT
IN
SOLAR PUMP
FROM POOL
TO POOL
3 WAY
VALVE
NON RETURN
VALVE
CHLORINATOR
FILTER PUMP
FILTER
OUT
HEAT PUMP - BACK
IN
Heatseeker NovaS Heat Pump
Installation & User Manual 15

Adjusting the Bypass
A
B
HEAT PUMP - BACK
FILTER
FILTER PUMP
FROM POOL TO POOL
3 WAY
VALVE
CHLORINATOR
NON RETURN
VALVE
OUT
IN
Heatseeker NovaS Heat Pump
Installation & User Manual
16

Use the following procedure to adjust the bypass:
1. Close the valve to Position A
2. Turn on the circulation pump
3. Slowly open the valve towards Position B until the display error code of “E03” disappears.
Once the message clears, the default display is the current water temperature. Starting
sequence will now begin.
ATTENTION
Bypass Installation
Operation without a bypass or with improper bypass adjustment may result in suboptimal
heat pump operation and possible damage to the heat pump. Failure to observe this
instruction will void the warranty.
Heatseeker NovaS Heat Pump
Installation & User Manual 17

HEATPUMP DIMENSIONS
5.2.2. Heatseeker NovaS 9kW
5.2.3. Heatseeker NovaS 13kW
Heatseeker NovaS Heat Pump
Installation & User Manual
18