Supreme Heating Nova User manual

NATIONAL
Heatseeker Nova Series
The future of heat pump technology has arrived
Nova
Awarded gold for sustainability
The National Award Winning
Heatseeker Nova Series
Inverter Heat Pumps
Nova+
With even greater performance
User Manual

supremeheating.com.au
1300 787 978
Head Oce
Bundoora
VIC 3083
P: [phone]
[e-mail]
NSW Oce
Smeaton Grange
NSW 2567
P: [phone]
[e-mail]
[e-mail]
QLD Oce
Yatala
QLD 4207
P: [phone]
[e-mail]
SA Oce
Wingeld
SA 5013
M: 0437 947 375
[e-mail]
WA Oce
South Fremantle
WA 6162
P: [phone]
[e-mail]

GOLD AWARD
2015 NATIONAL
AWARDS OF
EXCELLENCE
Heatseeker Nova Series
Inverter Heat Pumps
01
General Information 02
Introduction to Heatseeker Nova Series 02
Consumer and Safety Information 03
Technical Specications 04
Heatseeker Nova Inverter Heat Pump 04
Dimensions 05
Heatseeker Nova Inverter Heat Pump 05
Technical Specications 06
Heatseeker Nova+Inverter Heat Pump 06
Dimensions 07
Heatseeker Nova+Inverter Heat Pump 07
Installation and Connection 09
Installation Safety Notes 09
Heat Pump Location 09
Distance from your swimming pool 10
Check Valve Installation 11
Typical Arrangement 11
Adjusting the Bypass 12
Electrical Connection 13
Cable Wiring 14
Initial Operation 15
Water Flow Switch 15
Time Delay 15
Condensation 16
Pressure Gauge Display (R410A) 16
Accessories 17
Accessories List 17
Installation of Accessories 17
Operation 18
Controller Overview 18
Power (On / O ) 18
Mode Controls 18
Water Temperature Settings 19
Checking the Time 19
Setting the Time 19
Setting the Automatic Start Time 20
Setting the Automatic Stop Time 20
Checking the Parameters 21
Heat Pump Modes 23
Powerful Mode 23
Smart Mode 23
Silent Mode 23
Notes 23
System Reset Function 23
Troubleshooting - Heatseeker Nova 24
Error Code Displayed on LED Controller 24
Troubleshooting - Heatseeker Nova+26
Error Code Displayed on LED Controller 26
Other Malfunctions and Solutions - No LED Display 29
Maintenance 30
Warranty Agreement 31
Notes 33
User Manual
Heatseeker Nova Series Inverter Heat Pump
Published October 2017

Heatseeker Nova Series
Inverter Heat Pumps
02
General Information
Introduction to Heatseeker Nova Series
The national award winning Heatseeker Nova inverter heat pump is designed to heat
the pool by extracting heat from the outside air. The unique and innovative DC inverter
technology uses a variable-speed compressor which oers greater eciency and lowered
operating costs. The spiral titanium heat exchanger, combined with super-quiet operation
and soft start technology further enhances the eciency and lifespan of the Heatseeker
Nova heat pump.
The Heatseeker Nova+, the latest addition to Supreme Heating’s national award winning
Heatseeker Nova Series heat pumps, has arrived boasting even greater performance. The
Heatseeker Nova+inverter heat pump oers the ability to dynamically vary the working
frequency of the inverter compressor. This, coupled with the synchronisation of the fan and
compressor speeds, optimises air ow to and from the heat pump. The enhanced technology of
the Nova+provides up to 50% higher eciency with a COP of up to 13.6 compared to an on/o
type heat pump.
This manual provides installation and operation instructions for the Heatseeker Nova Series
Inverter Heat Pump. Read this manual carefully before proceeding with the installation and
operation of your heat pump. Consult your Heatseeker Nova distributor with any questions
regarding this equipment.
Installation and service must be performed by a qualied installer. The manufacturer will
not be responsible for any damage to the unit caused by improper installation, operation or
maintenance.

Heatseeker Nova Series
Inverter Heat Pumps
03
Consumer and Safety Information
EARTHING
CONNECT THE GROUND WIRE BEFORE OPERATION
CIRCUIT BREAKER
USE AN EXCLUSIVE POWER SOURCE WITH A CIRCUIT
BREAKER
POWER SUPPLY
TURN OFF THE POWER SUPPLY BEFORE OPENING THE
CABINET WHEN PERFORMING MAINTENANCE
EXERCISE CAUTION
NEVER USE DAMAGED OR UNSPECIFIED ELECTRIC WIRES
KEEP CLEAR
DO NOT INSERT ANY OBJECTS INTO THE VENT OUTLET
DO NOT OBSTRUCT
DO NOT POUR WATER ON THE HEAT PUMP OR APPLY
PAINT OR INSECTICIDAL MATERIAL TO THE UNIT
WINTER COVER
PLACE THE WINTER COVER ON THE HEAT PUMP WHILE
THE UNIT IS UNUSED DURING WINTER

GOLD AWARD
2015 NATIONAL
AWARDS OF
EXCELLENCE
Heatseeker Nova Series
Inverter Heat Pumps
04
SPECIFICATIONS
MODEL 13 kW 17 kW 26 kW 35 kW 35 kW - 3 PHASE
Discharge TOP SIDE
Fan Quantity 1 1 1 2 2
Performance at Air 27°C, Water 27°C
Heat Capacity (Min - Max) kW 6.8 - 13.0 7.9 - 17.1 12.0 - 26.0 8.0 - 35.0 8.0 - 35.0
Power Consumption kW 1.07 1.51 2.25 0.5 - 5.22 0.5 - 5.22
COP 7.6 7.6 8 6.7 - 16.0 6.7 - 16.0
Performance at Air 15°C, Water 27°C
Heat Capacity (Min - Max) kW 3.9 - 8.7 5.2 - 12.5 9.2 - 20.1 5.6 - 24.5 5.6 - 24.5
Power Consumption kW 1.07 1.51 2.25 0.68 - 4.8 0.68 - 4.8
COP 5.6 5.6 5.9 5.0 - 8.2 5.0 - 8.2
General
Rated Current Amps 9.9 14.0 20.0 22.9 8.4
Minimum Fuse Current Amps 15.0 20.0 32.0 32.0 13.0
Voltage/Power Supply
220-240v / 50Hz / 1PH 220-240v / 50Hz / 1PH 220-240v / 50Hz / 1PH 220-240v / 50Hz / 1PH 380-415v / 50Hz / 3PH
Pool Volume - Cold Climate Litres 30,000 40,000 60,000 80,000 80,000
Pool Volume - Warm Climate Litres 40,000 50,000 80,000 120,000 120,000
Advised Flow Rate L/m 150 165 200 240 240
Inlet / Outlet mm 50 50 50 50 50
Compressor Brand Hitachi Hitachi Panasonic Mitsubishi Mitsubishi
Noise Level (1m) db 56 59 62 42 - 60 42 - 60
Weight / Dimensions (L x W x H)
Net Weight kg 78 80 117 130 130
Gross Weight kg 85 90 129 148 148
Net Dimensions mm 690 * 740 * 955 690 * 740 * 955 750 * 800 * 1100 1076 * 470 * 1290 1076 * 470 * 1290
Packing Dimensions mm 745 * 830 * 1110 745 * 830 * 1110 800 * 890 * 1250 1156 * 517 * 1435 1156 * 517 * 1435
Technical Specications
Heatseeker Nova Inverter Heat Pump

C
A
B
Heatseeker Nova Series
Inverter Heat Pumps
05
Dimensions
Heatseeker Nova Inverter Heat Pump
SIDE DISCHARGE DIMENSIONS
MODEL CODE A Length (mm) B Depth (mm) C Height (mm)
35kW SHEATPUMP35CSI 1076 470 1290
TOP DISCHARGE DIMENSIONS
MODEL CODE A Length (mm) B Depth (mm) C Height (mm)
13kW SHEATPUMPDCVI13 690 740 955
17kW SHEATPUMPDCVI17 690 740 955
26kW SHEATPUMPDCVI26 750 800 1100

Heatseeker Nova Series
Inverter Heat Pumps
06
SPECIFICATIONS
MODEL C20 C30 C40 C50 C60 C80 C60T C80T
Discharge SIDE SIDE
Fan 11112222
Performance at Air 27°C, Water 26°C
Heat Capacity
(Min - Max) kW 2.3 - 9.2 2.9 - 12.5 3.8 - 16.0 4.7 - 19.0 5.9 - 24.0 6.8 - 28.5 5.9 - 24.0 6.8 - 28.5
Power Consumption
(Min - Max) kW 0.18 - 1.59 0.22 - 2.02 0.3 - 2.66 0.37 - 3.4 0.47 - 4.28 0.54 - 5.09 0.47 - 4.28 0.54 - 5.09
COP 5.8 - 13.0 6.2 - 13.0 6.0 - 12.6 5.6 - 12.5 5.6 - 12.5 5.6 - 12.4 5.6 - 12.5 5.6 - 12.4
Performance at Air 15°C, Water 26°C
Heat Capacity
(Min - Max) kW 1.9 - 6.8 2.2 - 9.2 3.0 - 11.5 3.9 - 14.7 4.7 - 18.9 5.6 - 23.2 4.7 - 18.9 5.6 - 23.2
Power Consumption kW 0.27 - 1.51 0.31 - 2.0 0.39 - 2.55 0.51 - 3.27 0.61 - 4.2 0.73 - 5.16 0.61 - 4.2 0.73 - 5.16
COP 4.5 - 7.1 4.6 - 7.1 4.5 - 7.0 4.5 - 7.0 4.5 - 7.0 4.5 - 7.0 4.5 - 7.0 4.5 - 7.0
General
Rated Current Amps 6.9 8.5 11.7 16.3 18.9 22.5 6.9 8.2
Minimum Fuse Current Amps 10.0 15.0 20.0 20.0 32.0 32.0 9.0 13.0
Voltage/Power Supply
220-240v /
50Hz / 1PH
220-240v /
50Hz / 1PH
220-240v /
50Hz / 1PH
220-240v /
50Hz / 1PH
220-240v /
50Hz / 1PH
220-240v /
50Hz / 1PH
380-415v /
50Hz / 3PH
380-415v /
50Hz / 3PH
Pool Volume
Cold Climate Litres 20,000 30,000 40,000 50,000 60,000 80,000 60,000 80,000
Pool Volume
Warm Climate Litres 30,000 40,000 50,000 60,000 70,000 90,000 70,000 90,000
Advised Flow Rate L/m 50 70 80 100 140 180 140 180
Inlet / Outlet mm 50 50 50 50 50 50 50 50
Compressor Brand GMCC /
Toshiba
GMCC /
Toshiba Mitsubishi Mitsubishi Mitsubishi Mitsubishi Mitsubishi Mitsubishi
Noise Level (1m) db 40 - 52 40 - 52 41 - 54 41 - 54 42 - 60 42 - 60 42 - 60 42 - 60
Weight / Dimensions (L x W x H)
Net Weight kg 49 59 67 87 123 127 123 127
Gross Weight kg 57 69 76 97 135 140 135 140
Net Dimensions mm 1025 * 395 * 565 1068 * 465 * 715 1068 * 465 * 715 1145 * 480 * 886 1076 * 470 * 1290 1076 * 470 * 1290 1076 * 470 * 1290 1076 * 470 * 1290
Packing Dimensions mm 1080 * 405 * 705 1120 * 495 * 855 1120 * 495 * 855 1200 * 515 * 1015 1156 * 517 * 1430 1156 * 517 * 1430 1156 * 517 * 1430 1156 * 517 * 1430
Technical Specications
Heatseeker Nova+Inverter Heat Pump

A
C
B
Heatseeker Nova Series
Inverter Heat Pumps
07
Dimensions
Heatseeker Nova+Inverter Heat Pump
TOP DISCHARGE DIMENSIONS
MODEL CODE A Length (mm) B Depth (mm) C Height (mm)
C20 SNOVAPLUSC20 1025 395 565
C30 SNOVAPLUSC30 1068 465 715
C40 SNOVAPLUSC40 1068 465 715
C50 SNOVAPLUSC50 1145 480 886

A
C
B
Heatseeker Nova Series
Inverter Heat Pumps
08
Dimensions
Heatseeker Nova+Inverter Heat Pump
TOP DISCHARGE DIMENSIONS
MODEL CODE A Length (mm) B Depth (mm) C Height (mm)
C60 SNOVAPLUSC60 1076 470 1290
C80 SNOVAPLUSC80 1076 470 1290
C60T (three phase) SNOVAPLUSC60T 1076 470 1290
C80T (three phase) SNOVAPLUSC80T 1076 470 1290

Heatseeker Nova Series
Inverter Heat Pumps
09
Installation and Connection
Installation Safety Notes
The manufacturer supplies the heat pump only. All other components, including a bypass,
must be provided by the installer or user.
ATTENTION
The following instructions must be followed when installing the heat pump.
1. Sanitation and automatic dosing systems must be plumbed after the heat pump. A check
valve must be installed between the sanitation/automatic dosing system and the heat pump
to prevent chemicals returning to the heat pump.
2. A bypass must be installed for the use of heat pumps.
3. Always place the heat pump on a solid foundation and use the included rubber mounts to
avoid vibration and noise.
4. Always hold the heat pump upright. If the unit has been held at an angle, wait at least 24
hours before starting the heat pump.
5. For optimum performance the ow rate must match specications provided by the manufacturer.
6. For indoor installation, please consult your installer.
7. In areas subject to sub zero temperatures, the heat pump must be de-commissioned during
the winter months. To do this, the drainage plug must be removed from the heat pump to
allow water to drain from the heat exchanger. Once the water has been drained from the unit,
the drainage plug can be re-installed for use of the heat pump.
Heat Pump Location
For optimum performance ensure good ventilation, stable and reliable power supply and ensure
swimming pool lters are present.
The unit may be installed in virtually any outdoor location as long as the specied minimum
clearances to other objects are maintained (as per the following diagram).
ATTENTION
Never install the unit in a closed room with limited air volume in which the air
expelled from the unit will be re-used, or close to shrubbery that could block
the inlet. Such locations impair the continuous supply of fresh air, resulting in
reduced eciency and possible prevention of sucient heat output, which
will void the compressor warranty.
See drawing on the following page for minimum clearance dimensions.

2500mm
From Front
Discharge
800mm
From Sides
400mm
From Back
500mm
From Top
2000mm
From Top
Discharge
800mm
From Sides
1000mm
From Back
800mm
From Front
Heatseeker Nova Series
Inverter Heat Pumps
10
Distance from your swimming pool
The heat pump is usually installed within a perimeter area extending 7.5m from the swimming
pool. The greater the distance from the pool, the greater the heat loss in the pipes. As the pipes
are mostly underground, the heat loss is low for distances up to 30m (15m from and to the
pump; 30m in total) unless the ground is wet or the groundwater level is high. A rough estimate
of the heat loss per 30m is 0.6 kWh (2,000 BTU) for every 5°C dierence between the water
temperature in the pool and the temperature of the soil surrounding the pipe. This increases the
operating time by 3% to 5%.
Side Discharge
Top Discharge

Heatseeker Nova Series
Inverter Heat Pumps
11
Check Valve Installation
AUTOMATIC DOSING
Sanitation and automatic dosing systems must be
plumbed after the heat pump. A check valve must be
installed between the sanitation/automatic dosing system
and the heat pump to prevent chemicals returning to the
heat pump. Failure to observe this instruction will void the
warranty.
Typical Arrangement
Independent System
In-line System

A
B
Heatseeker Nova Series
Inverter Heat Pumps
12
Adjusting the Bypass

Heatseeker Nova Series
Inverter Heat Pumps
13
Use the following procedure to adjust the bypass:
1. Close the valve to Position A
2. Turn on the circulation pump
3. Slowly open the valve towards Position B until the display message of“ON”or error code
of “EE03”disappears.
Once the message clears, the default display is the current water temperature. Starting
sequence will now begin.
Optimal operation and water ow through the heat pump occurs when the cooling gas pressure
is 22 ±2 bar.
This pressure can be read on the pressure gauge next to the heat pump control panel.
BYPASS INSTALLATION
Operation without a bypass or with improper bypass
adjustment may result in suboptimal heat pump operation
and possible damage to the heat pump. Failure to observe
this instruction will void the warranty.
Electrical Connection
EARTHING
Although the heat pump is electrically isolated from the
rest of the swimming pool system, this only prevents
the ow of electrical current to/from the water in the
pool. Earthing is still required for protection against short
circuits inside the unit.
Before connecting the unit, verify that the supply voltage matches the operating voltage of the
heat pump. It is recommended to connect the heat pump to a circuit with its own fuse or circuit
breaker (slow type; curve D) and to use adequate wiring.
Connect the electrical wires to the terminal block marked ’POWER SUPPLY’ . A second terminal
block marked‘WATER PUMP’ is located next to the rst one. The lter pump (max. 5 Amps/240V)
can be connected to the second terminal block. This allows the lter pump operation to be
controlled by the heat pump.

Heatseeker Nova Series
Inverter Heat Pumps
14
THREE PHASE MODELS
In the case of three phase models, swapping two phases
may cause the electric motors to run in the reverse
direction, which can cause damage. As a preventative
measure, the unit has a built-in protective device that
breaks the circuit if the connection is incorrect. If the red
led above this safety device lights up, the connections of
the two phase wires must be swapped.
ATTENTION
A disconnect means (circuit breaker, fused or un-fused switch) should be
located within sight of and readily accessible from the unit.
This prevents remotely-energizing unattended equipment and permits
turning o power at the unit while the unit is being serviced.
Cable Wiring
Connect the power supply wire within the electric box.

Heatseeker Nova Series
Inverter Heat Pumps
15
Initial Operation
ATTENTION
In order to heat the water in the pool (or spa), the lter pump must be running
for water to circulate through the heat pump. The heat pump will not start if
the water is not circulating.
After all connections have been made and checked, carry out following procedure:
1. Switch on the lter pump. Check for leaks and verify that water is owing to and from the
swimming pool.
2. Connect power to the heat pump and press the On/O Button on the automatic control
panel. The unit will start up after the time delay expires.
3. After a few minutes, check whether the air blowing out of the unit is cooler.
4. When the lter pump is turned o the unit should also turn o automatically. If this does not
occur, adjust the Water Flow Switch (detailed below).
5. Allow the heat pump and the lter pump to run 24 hours a day until the desired water
temperature is reached. Once the desired temperature is reached, the heat pump will stop
running. When the swimming pool water drops 2°C below the set temperature, the heat
pump will restart automatically.
Dependant on the initial temperature of the swimming pool water and the air temperature, it
may take several days for the water to heat to the desired temperature.
A Supreme Heating Heatseeker Diamond pool cover & roller system can dramatically reduce the
required heat up time and is strongly recommended.
Water Flow Switch
The heat pump is equipped with a ow switch to ensure the unit is operating with an adequate
water ow rate. The ow switch will detect ow through the heat exchanger and allow the
heat pump to continue running. If the water ow is interrupted or stopped, the ow switch will
trigger the heat pump to turn o.
Time Delay
The heat pump has a built-in 3 minute start up delay to protect the circuitry and avoid
excessive contact wear. The unit will restart automatically after this time delay expires. If a brief
power interruption occurs this will trigger the time delay and prevent the unit from restarting
immediately.

Heatseeker Nova Series
Inverter Heat Pumps
16
Condensation
The air drawn into the heat pump is cooled by the operation of the heat pump for heating
the pool water, which may cause condensation on the ns of the evaporator. The amount
of condensation may be as much as several litres per hour at high relative humidity. This is
sometimes mistaken as a water leak.
Pressure Gauge Display (R410A)
Examine the pressure gauge which indicates the refrigerant gas pressure of the unit. The below
table shows the gas pressure (R410A) value when the heat pump power is o and running.
Unit Condition Power O
Ambient °C -5~5 5~15 15~25 25~35
Water temp °C / / / /
Pressure gauge Mpa 0.68~0.93 0.93~1.25 1.25~1.64 1.64~2.1
Unit Condition Running
Ambient °C / / / / /
Water temp °C 10~15 15~20 20~25 25~30 30~35
Pressure gauge Mpa 1.3~1.8 1.5~1.9 1.6~2.3 1.9~2.8 2.1~3.5

Heatseeker Nova Series
Inverter Heat Pumps
17
1. Place one anti-vibration base under each
corner of the heat pump.
1. Install the drainage point under the
bottom of the heat pump.
2. Connect with the drainage hose to drain
out the water.
Accessories
Accessories List
2 x Water Connection Assembly
4 x Anti-vibration Base 1 x Controller Cover 1 x Extension Cable 2 x Draining Jet
1 x Winter Cover 1 x Drainage Hose
Installation of Accessories
Anti-vibration bases Drainage Point (side discharge only)

Heatseeker Nova Series
Inverter Heat Pumps
18
Operation
Controller Overview
POWER MODE / SETTINGS
UP DOWN
HEAT MODE
When in operation the light
will be on. When defrosting the
light will ash.
COOL MODE
When in operation the light
will be on.
AUTOMATIC STOP
When in operation the light
will be on.
AUTOMATIC START
When in operation the light
will be on.
POWERFUL
When in
operation the
light will be on.
SMART
When in
operation the
light will be on.
SILENT
When in
operation the
light will be on.
Power (On / O)
TURNING YOUR HEAT PUMP ON/OFF
OVERVIEW
STEP 1
Press to start the heat pump.
The LED display will show the desired water temperature for 5 seconds, followed by the inlet water
temperature and the operation mode.
STEP 2 Press to stop the heat pump. The LED display will show“OFF”.
NOTE During parameter checking and setting: Press to quick exit and save the current setting.
Press again to turn on/o the heat pump.
Mode Controls
ADJUSTING THE HEAT OR COOL MODE
OVERVIEW ++
STEP 1 Press for 5 seconds.
STEP 2 Press or to adjust the“Heat MODE”or“Cool MODE”.
LOCK / UNLOCK THE DISPLAY
OVERVIEW +
STEP 1 Press and hold and for 5 seconds to lock/unlock the display