SurfLink ADVANCED User manual

REMOTE CONTROL
OPERATIONS MANUAL

32
1. Ear Selection Switch
2. Volume Up
3. Volume Down
4. Home
5. Lock/Unlock
Advanced Model Only
6. Mute/Unmute
7. Memory Change
8. Favorite
1
5
2
3
6 4
7
8
1
5
2
3
4
ADVANCED MODELBASIC MODEL
SurfLink Remote allows for easy and discreet
adjustments to your hearing aids.
With its long-life battery, your SurfLink Remote
is always on and ready to work with your
hearing aids.

54
Ear Selection Switch
Left Both Right
The Ear Selection Switch controls whether
adjustments are made to a single hearing aid
or both hearing aids.
To adjust both hearing aids at the same time, the
Ear Selection Switch should be positioned
in the center. To adjust a single hearing aid,
place the Ear Selection Switch to the Left or
Right position indicating the hearing aid to
be changed.
LED
The blue LED blinks when a command is sent to
the left hearing aid. Similarly, the red LED blinks
for the right hearing aid.
Volume Up/Down
Each time you activate a Volume button, the
overall level of all sounds coming through your
hearing aid changes in the requested direction
(either up or down).
Home
To reset your hearing aids to memory one
and the powered-on volume level, press the
Home button.
Lock/Unlock
Locked Unlocked
To make adjustments to your hearing aids,
the SurfLink Remote should be in the Unlock
state. When not using your SurfLink Remote,
you can lock it to prevent inadvertent hearing
aid changes.

76
ADVANCED MODEL ONLY ADVANCED MODEL ONLY
Mute/Unmute
To temporarily turn off all sounds presented in
the hearing aids, press the Mute/Unmute button.
To unmute the hearing aids, press the button
again.
NOTE: When the hearing aids are muted, selecting any
button will unmute the hearing aids as well as perform
the function of the button selected.
Memory Change
Your hearing professional may create multiple
memories within your hearing aid. These
additional memories can be accessed by
pressing the Memory Change button, which
will cycle through the available memories.
Favorite
Your hearing aids have the following Favorite
button configuration:
None – Pressing this button has no effect
on hearing aids.
Stop/Start Audio Stream – Pressing this
button starts (or stops) audio streaming from
SurfLink Media.
Noise Control Boost – Pressing this button
reduces noise while optimizing sound quality
in noisy environments. Press button again to
deactivate this feature.
Jump to Memory 4 – Pressing this button
moves the hearing aid to memory 4.
Tinnitus Stimulus On/Off – Pressing this
button starts (or stops) playing a tinnitus
stimulus through your hearing aids.
NOTE: Some of these features may not be available in
all hearing aids.

98
Regulatory Notices
Instructions for Disposal of Old Electronics
Starkey Hearing Technologies encourages, and your
local community laws may require, that your SurfLink
Remote be disposed of via your local electronics
recycling/disposal process.
The below instructions are provided for the benefit of
disposal/recycling personnel. Please include this manual
with your device when disposing of your SurfLink Remote.
For Disposal/Recycling Personnel Only
This product contains a Lithium-Ion Polymer battery.
To remove this battery:
• Pry apart the housing halves with a small screwdriver.
• Unplug the battery connector from the circuit board
to prevent accidental shorting.
• Pry the battery away from the housing using a wide
flat blade.
Intended Use
The SurfLink Remote is an accessory to a wireless air
conduction hearing aid. It is intended to let a user
remotely make volume and program adjustments to an
air conduction hearing aid.
SurfLink Remote is classified as a Type B applied part
under the IEC 60601-1 medical device safety standard.
SurfLink Remote is designed to comply with the most
stringent Standards of International Electromagnetic
Compatibility. However, it is still possible that you may
experience interference caused by power line
Lanyard (optional)
1. Insert thin cord into end of SurfLink Remote
housing until loop is exposed.
2. Thread lanyard through loop and pull lanyard.
Lanyards can be obtained from your hearing
professional (ask for part #90974-000).
21

1110
disturbances, airport metal detectors, electromagnetic
fields from other medical devices, radio signals and
electrostatic discharges.
If you use other medical devices or wear implantable
medical devices such as defibrillators or pacemakers
and are concerned that your SurfLink Remote might
cause interference with your medical device, please
contact your physician or the manufacturer of your
medical device for information about the risk of
disturbance.
SurfLink Remote should not be used during an MRI
procedure. The SurfLink Remote is designed for the
following temperature ranges:
•
0
95 Operating: -20 to +60 degrees C (-4 to 140
F), humidity < 95% non-condensing
•
-40 C
60 C Storage: -40 to +60 degrees C
(-40 to 140 degrees F)
Any serious incident that has occurred in relation to
your Starkey device should be reported to your local
Starkey Hearing Technologies representative and the
Competent Authority of the Member State in which you
are established. A serious incident is defined as any
malfunction, deterioration in the characteristics and/or
performance of the device, or inadequacy in the device
Operations Manual/ labeling which could lead to the
death or serious deterioration in the state of health of
the user, OR could do so upon recurrence.
Use on Aircrafts
SurfLink Remote should not be used on aircrafts
unless specifically permitted by the flight personnel.
International Use
SurfLink Remote is approved to operate at a radio
frequency that is specific to your country or region
and might not be approved for use outside your
country or region. Be aware that operation during
international travel may cause interference with other
electronic devices, or other electronic devices may cause
interference with your SurfLink Remote.
The battery in your SurfLink Remote is not replaceable.
Do not attempt to replace the battery.
We are required by regulations to provide the following
warnings:
WARNING: Use of the SurfLink Remote directly
next to other electronic equipment should be avoided
because it could result in improper performance. If such
use is necessary, note as to whether your hearing aids
and the other equipment are operating normally.
WARNING: Use of accessories, components or
replacement parts other than those provided by the
manufacturer of your SurfLink Remote could result in
increased electromagnetic emissions and decreased
electromagnetic immunity and could result in
degradation of performance.
WARNING: If Portable Radio Frequency
communications equipment is used closer than 30 cm
(12 inches) from SurfLink Remote, degradation of the
performance of your hearing aid could result. If this
occurs, move away from the communications equipment.
The SurfLink Remote has a rating of IP 5X per IEC 60529.
This means that the SurfLink Remote is protected from
dust. The SurfLink Remote does not contain any user-
serviceable parts.

1312
FCC/IC Information
FCC ID: EOA-WR
IC: 6903A-WR (Model 100)
FCC/IC Notice
This device complies with part 15 of the FCC rules
and with ISED Canada’s license-exempt RSS
standard(s). Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that may
cause undesired operation of the device.
NOTE:The manufacturer is not responsible for any
radio or TV interference caused by unauthorized
modifications to this equipment. Such modifications
could void the user’s authority to operate the
equipment.
Note FCC/IC
Cet appareil se conforme à la partie 15 des règles de
la FCC et avec les normes RSS de licence d’Industrie
Canada. L’utilisation est assujettie à deux conditions:
(1) Cet appareil ne doit pas causer d’interférence
nuisible et (2) ce dispositif doit accepter l’interférence
reçue incluant l’interférence qui pourrait causer des
opérations indésirables pour l’appareil.
NOTE: Le manufacturier n’est pas responsable
de l’interférence créée par la modification de cet
équipement lors de l’écoute du téléviseur ou de la
radio. De telles modifications pourraient entrainer la
révocation de l’autorité de l’utilisateur à opérer cet
équipement.
Do not open or modify this device.
Do not connect the SurfLink Remote to any external device.
The expected service life of the SurfLink Remote is 3 years
WIRELESS TECHNICAL DESCRIPTION
SurfLink Remote contains a radio transmitter utilizing
GFSK modulation. The North American version of SurfLink
Remote operates in the 902-928 MHz band with maximum
effective radiated power of -3.7 dBm with transmission
modulation type of 360KFXD. The European version of
SurfLink Remote operates in the 863-865 MHz frequency
band with a maximum effective radiated power of -10 dBm
with transmission modulation type of 360KFXD. SurfLink
Remote does not contain a receiver.
This hearing aid model has been tested to, and has
passed, the following emissions and immunity tests:
• IEC 60601-1-2 radiated emissions requirements for a
Group 1 Class B device as stated in CISPR 11.
• RF radiated immunity at a field level of 10 V/m
between 80 MHz and 2.7 GHz as well as higher field
levels from communication devices as stated in
Table 9 of IEC 60601-1-2.
• Immunity to power frequency magnetic fields at a
field level of 30 A/m.
• Immunity to ESD levels of +/- 8 kV conducted
discharge and +/- 15 kV air discharge.
Hereby, Starkey Hearing Technologies declares that the
products listed above are in compliance with the essential
requirements and other relevant provisions of Directive
2014/53/EU. A copy of the Declaration of Conformity
can be obtained from the addresses on page 14 and
from docs.starkeyhearingtechnologies.com

14
Starkey Hearing Technologies
6700 Washington Ave. South
Eden Prairie, MN 55344 USA
Starkey Laboratories (Germany) G.m.b.H
Weg beim Jäger 218-222
22335 Hamburg
Germany
Notes
Waste from electronic equipment
must be handled according to
local regulations.
Consult Operations Manual
Keep dry

©2021 Starkey Laboratories, Inc. All Rights Reserved.
85051-007 8/21 BKLT2868-06-EE-XX
Surflink is a trademark of Starkey Laboratories, Inc.