Surfsight RemoteFound AI-12 User manual
Surfsight AI-12: User Guide
THANK YOU FOR CHOOSING SURFSIGHT!
Surfsight is the ultimate video telematics device for your
vehicle and fleet.
For up to date support articles and installation guides
please visit our support web pages at surfsight.net
under docs.
Feel free to contact us with any questions or feedback.
Our web address: surfsight.net
BEFORE YOU BEGIN
Precautions
WARNING:
Do not expose this product to rain, moisture or water under any
circumstances, doing so may result in the risk of electric shock or fire.
CAUTION:
To reduce the risk of electric shock, do not perform any servicing other
than that contained in the instruction manual unless you are qualified to
do so. Have the unit serviced by a qualified service technician if; The Unit
has been exposed to rain or water. The unit does not seem to operate
normally. The unit exhibits a marked change in performance
CHOKING HAZARD
Some Products may contain components that are small enough to be
swallowed. Please keep out of reach of children.
BATTERY WARNING
• It is recommended to always charge using the included chargers.
Improper handling of the battery may result in a voided warranty.
• Never dismantle or pierce the battery or allow the battery to short-
circuit.
• Never expose the battery to fire.
• Dispose of used batteries observing local regulations.
• NEVER attempt to replace the internal battery
AI-12 Camera
Mounting Bracket
USB Cable
Specialty
Screwdriver
1080p 140°wide angle
road-facing camera
Tamper Resistant Cover for
SIM and SD Card Slots
Mounting Bracket Slot
Touch Screen
1080p 140°wide cabin
facing, camera with IR
Rotating and locking ringsSOS button
Power and auxiliary inputs
with locking screws
INSTALLING YOUR SURFSIGHT
Initial setup
•Using the specialty screwdriver unscrew the safety screw that
locks the tamper proof case on the side of the camera.
•Insert the SIM and SD card into the appropriate slots in the
camera
•Mount the camera by attaching the mounting bracket to the
camera, remove the 3M adhesive tape cover and mount the
camera to the windscreen. The camera should be placed as high as
possible on the driver side of the vehicle.
Make sure the glass is clean and dry before attaching the
3M adhesive mount to the windshield.
Do not install the product in a location where it can
obstruct the drivers field of vision.
USING YOUR SURFSIGHT
Directing the cameras
Follow the following steps to direct the road and cabin facing cameras.
1. Unmount the camera
2. Using the security screwdriver provided, gently partially unscrew
the three security screws on the side of the Surfsight until you can
rotate the front and cabin facing cameras. Do not open the screws
all the way
3. Make sure that the mounting bracket is not inserted, as it locks
Surfsight and does not allow to rotate the cameras.
4. Connect Surfsight to an active power source.
5. Enter live view through the main menu on the touchscreen to
view the cameras video.
6. Rotate the cameras until they are directed in the proper direction.
7. Unmount the camera and screw in the security screws on the side
of the camera
8. Mount the camera with the mounting bracket.
USING YOUR SURFSIGHT
Connect to power
•Surfsight may only be connected to a power source using the
supplied cables.
•The power cable connects to the round connector located on the
side of the camera.
•The power source must provide 5V DC and at least 2A when
connected through the supplied USB cable.
•Surfsight only power-on when you connect power source，and
will power-off after disconnect power source 15 seconds.
USING YOUR SURFSIGHT
Unlocking your Surfsight
•Press the touchscreen camera on your panel to enter the
keypad screen
•Enter 8888, which is the default PIN to enter the main menu.
You should now see the main menu.
USING YOUR SURFSIGHT
Entering the Main Menu
•The Main Menu has 4 options
oLive Video
oRecordings
oSettings
oExit
USING YOUR SURFSIGHT
Viewing Live Video
•You will see the live video from the camera displayed on the
screen.
•Use the arrow keys to switch between the front and cabin
facing cameras.
•Use the arrow back button to return to the main menu.
USING YOUR SURFSIGHT
Viewing Recorded Videos
•A list showing all the videos recorded on the SD card will be
displayed on the list.
•Use the arrow buttons to scroll through the videos.
•Use the Play button to play the videos.
•Use the arrow back button to return to the main menu.
USING YOUR SURFSIGHT
Enter the Settings Menu
•The settings menu will allow you to set various settings available
on your Surfsight AI-12 including:
oDriver Facing Camera
oText Overlay in Recordings
oDistracted Driver Alerts
oAudio Alarms for distracted driver or dangerous turns
oChange the default PIN to enter the main menu
oCalibration of your accelerometer
oAdjust Volume and Screen Brightness
USING YOUR SURFSIGHT
Driving Alerts
•While driving a White Vehicle icon will be displayed on the
screen.
•In case a violent turn or distracted driver event is detected, the
car icon will turn red, indicating a visual alert for the driver.
•A voice alert will also be heard in case of a dangerous driving
event.
USING YOUR SURFSIGHT
Calibrating your sensors
Surfsight AI-12 contains an internal accelerometer that detects dangerous
driving behavior to automatically create video events.
Cabin facing cameras must be directed at the driver
The accelerometer is not calibrated before installation as every vehicle
and installation is different, please follow the following steps to calibrate
the accelerometer and direct the cameras:
1. Turn on the ignition in the vehicle
2. Make sure that the Surfsight unit is working
3. Make sure that the vehicle is parked on a level surface.
4. Press the touchscreen and enter the default PIN code –
8888
5. Press on the Settings button and choose calibrate
USING YOUR SURFSIGHT
Direct the cameras
Follow the following steps to direct the road and cabin facing cameras.
1. Unmount the camera
2. Using the security screwdriver provided, gently partially unscrew
the three security screws on the side of the unit until you can
rotate the front and cabin facing cameras. Do not open the screws
all the way
3. Make sure that the mounting bracket is not inserted, as it locks
Surfsight and does not allow to rotate the cameras.
4. Connect Surfsight to an active power source.
5. Enter live view through the main menu on the touchscreen to
view the cameras video.
6. Rotate the cameras until they are directed in the proper direction.
7. Unmount the camera and screw in the security screws on the side
of the camera
8. Mount the camera with the mounting bracket.
SURFSIGHT CLOUD
Connecting to the Surfsight Cloud
1. Open your internet browser and browse to surfsight.net
2. Click on the Login button and login if you already have a Surfsight
account, then login to your account.
3. If you do not have a Surfsight account, you can create a new
account for your Surfsight, by clicking on the Signup page.
4. Enter a new account by entering the following:
A. Your email
B. A password
C. The device’s IMEI number. The IMEI number can be found
on the sticker on the camera itself or on the back side of
the carton box which contained the camera.
D. A unique organization name to identify your organization.
5. Turn on your car’s ignition switch
6. After about a minute you should see your Surfsight’s IMEI number
in the list of devices with a green icon next to it indicating it is
online.
7. Click on your Surfsight in the web portal and choose Front and
Rear camera video icons to view live video from your Surfsight.
SURFSIGHT CLOUD
Features Available
The Surfsight cloud service provides a complete video telematic service
for your vehicle fleet.
Surfsight cloud allows you to:
•View your entire fleet online through a simple dashboard
•View live video from your fleet at any time
•View live location of your vehicles and get vehicle trip reports on
the map
•Dangerous driving events can be automatically uploaded to the
Surfsight cloud to be reviewed.
•Get email alerts on dangerous driving events automatically
•Access recordings remotely
•Manage users, permissions, and data access settings
•And much more
•* Surfsight cloud Works only when connected to LTE network.
•* when you use Surfsight cloud need to use data traffic, please
confirm your sim information with your service provider.
FCC Warning
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for
help.
Caution: Any changes or modifications to this device not
explicitly approved by manufacturer could void your authority
to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation.
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed
and operated with minimum distance 20cm between the radiator and
your body.
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