Surveon NVR7812 User manual

Warning
QMN R 7 8 X 0 0 1 1 0
NVR7800 Series
Quick Installation Guide
• Only qualified service personnel should install and service this product to avoid injury.
Observe all ESD procedures during installation to avoid damaging the equipment.•
1Preparing Tools
2
• Phillips screwdriver (mid-size)
• Flat blade screwdriver (small-size)
• Anti-static wrist wrap
Warning
Due to the weight of the enclosure and installation procedure requirements, DO NOT
install HDDs before rackmounting and at least one other personnel should assist with
the installation.
Unpack the equipment and make sure the following tools are available before installation.
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Item Descri ption Qua ntity
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Mounting bracket assembly, left-side
Mounting bracket assembly, right-side
Inner glides
Flathead screws #6-32 L4
Truss head screws M5 x 9.0mm
M5 cage nuts
M5 x 25mm
M6 x 25mm
#10-32 x 25.4mm
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1. Determin e the exact pos ition for enc losure inst allation (front and rear rack posts).
2. Refer to the i llustrati on below to ins ert cage nuts i nto the front r ack post and tr uss head scre ws to secure
the slide rai l.
Positions for chassis / M5 cage nut: Please refer to Rack Ear Mount Kit’s section.
3. Adjust the l ength by loosening the four screws on the slide rail. Secure the slide rails to front and rear
posts using t russ head scr ews and tighten the four screws on the slide to fix the length.
4. Attach the i nner glides to BOTH sides of t he enclosure using flathead screws #6-32.
M5 x 9.0mm
05
M5 x 9.0mm
05 Inner glide r ail
#6-32
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3. Insert the c ontroller b ack into the en closure, secure the screws underneath both levers .
At least four (4) hard drives must be installed for RAID 5 or five (5) hard drives
must be installed for RAID 6 to create an initial volume!
To install the PCI-E card, you need to remove the controller, please refer to the previous section on how to remove
the controller from the enclosure.
Please confirm with support personnel on PCI-E card qualification before purchase / installation!
NOTE
1. Loosen the screws and remove the
covers show n in the illustration below.
2. Install th e PCI-E card in to PCI-E slot , secure it wit h
the cover and s crews.
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Press the rel ease button to open the bezel
and gently pull the HDD tray out of the enclosure.
a.Removing the HDD tray
b. Attaching the HDD
1. The interface connector should face the open side of
the tray, whi le the label si de should face up.
2. Secure the drive by fastening four (4) of the supplied
screws.
5-2. Inserting and Securing HDD tray
Insert with tray bezel open.
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6-1. Setting JBOD IDs
JBOD enclosure ID(s). A different ID number
must be allocated for each JBOD.
Use a small flat blade screwdriver to set the
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EonServ is assigned with ID “0" by default.
2U system connects only to 2U JBODs.
3U systems connect only to 3U JBODs.
1st JBOD
2nd JBOD
.
.
.
.
.
.
.
Last JBOD
6-2. Making connections
• 1st JBOD SAS-OUT– 2nd JBOD S AS-IN
• EonServ SAS e xp. – 1st JBOD SAS-IN
5. With the ass istance of an other person, lift and insert the enclosure onto the slide rail. Make sure the inner glides
on both sides of the enclosure meets the inner glide rail. Secure the enclosure using M5 or M6 screws from the front.
3-1. Slide Rail Kit Contents
Rackmount Installation
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Materials Checking List
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Above box con tents and quantities are standard shipment, and may vary base on order requests
.
.
3-2. Installation
5-1. Standard form factor HDD(3.5'’)
PCIe Card Installation(Optional)
4
NVR7812 NVR7816
Box contents Quantity
Accessory box
Quick Installation Guide
Power cord
Screws for securing 3.5'’ HDDs
Power clamp set
Screws for mounting enclosure:
M5*4/M5 NUT*4/M6*4/310-32*4
Power cord box
Enclosure chassis
Pre-installed modules include:
Controller module with OS hard drives
Power supply unit (PSU) w/embedded
FAN module
Product DVD
Tray EPE5
HDD Tray 12 16
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JBOD Connections
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Installing HDD
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Refer to the following table for the exact amount of items included in the package.
.
RS 232 Serial cable(mini USB to DB-9) 1
NOTE
In the 3-1 Slide Rail Kit Contents Table, items 3~5 are placed with the item 2
(Mounting bracket assembly, right-side) as a package. Items 6~9 are put into the
Accessory box as Material Checking List shows. (please refer to Point 2 AS ABOVE) .
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Controller LEDs:
1. Ctrl Status LED: On ( )
2. C_Dirty LED: Off
3. Host Busy LED: On ( )
green
green
1 2 3
PSU LED:
• PSU LED: On ( )green
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7-2. Powering up the equipment
1. Power up the networking devices.
2. Power up the JBODs (if appl ied) by pressing the power switches on the rear panel.
3. Power up the EonServ system by switching on both power switches (shown above in )
on the rear pan el and press the button on the front panel.
4. Power up the application servers.
green
8-1. Overview of connection interfaces
USB3.0
ports
USB2.0
ports
HDMI 1
HDMI 2
JBOD SAS
expansion
D-Sub
VGA port
Ethernet
ports
Ethernet
ports
PCIe Card
Slot (optional)
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7-3.
Observe the front of the enclosure. If the LED indicators show different status than
described below, or if you hear an audible alarm, please contact customer support.
Verifying status LEDs (front of enclosure)
Front pane LEDs:
System LED: G reen
Service LED : Off
Power LED: Gr een
Cooling fan L ED: Green
Thermal LED : Green
Drive tray:
• Power Status LED: On ( )green
7-4.
Observe the rear of the enclosure. If the LED indicators show different status than
described below, or if you hear an audible alarm, please contact customer support.
Verifying the status LEDs (rear of enclosure)
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7-1.
Connect the power cords to the power socket (in ) on both PSUs.
Connecting the power cord
blue
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Note
For detailed information of OS drive replacement, please refer to the 10th chapter of
NVR7800 Seris Manual.
There are two 2.5 inch SATA hard drive on the controller that made into RAID 1 to increase the sec urity of OS
drive.
Two methods could detect th e health status of OS drive.
The Intel too l will display the status as “Degraded” instead of “Normal on the screen.”
If the locati on shows as “Controller 0, Port 2”, it stan ds for the hard d isc of slot 2 (as A a rea shows) is damaged,
If the locati on shows as “Controller 0, Port 3”, it stan ds for the disc o f slot 3 (as B area s hows) is damaged.
(Please refer to the pic. on the upper right side of this page.)
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A
B
If there is disc err or, the warning si gnal will appear in the windows even t log.
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The damage warning notice and replacement procedures are as
followed:
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3. Loosen the screws on the lever, push the levers down to remove the controller out of the enclosure.
4. Depart the damaged HDD based on the information you have. Loose the thumb screws on the
tray and gently pull out the tray from the cage.
6. Insert the controller back into the enclosure, secure the screws underneath both levers .
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When either OS drive is broken, replace by PULLING the damage
unit OUT then replacing with a new one to ensure being protected
by RAID1.
7. Finally, insert the controller back into the enclosure then reboot the computer to enable RAID 1 mirror the functions of the hard disc , secure the screws
underneath both levers.
If you encounter 2 OS drives are damaged simultaneously,
please contact with FAE.
A
B
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1. Confirm which OS drive is damaged by Intel RSTe AHCI&SCU Software RAID Driver
2. Turn off the NVR7800 subsystem.
5. Install the hard drive into the tray, insert it back into
the cage, tighten the thumb screws.
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Warning
Always install the top hard drive first!
9-1. Method One Intel RSTe AHCI&SCU Software RAID Driver
9-2. Windows Event Log
Level
Date and Time
Source
Task Category
Warning
2/18/2016 3:34:32PM
elrexpress
27
None
Intel(R)I210 Gigabit
Network
Connection#6
Network link is
disconnected
Warning
2/18/2016 3:34:32PM
elrexpress
27
None
Intel(R)210 Gigabit
Network
Connection#5
Network link is
disconnected
Warning
2/18/2016 3:34:32PM
elrexpress
27
None
Intel(R)210 Gigabit
Network
Connection#4
Network link is
disconnected
Event ID
Intel RSTe AHCI&SCU Software RAID DRIVER is placed in
Product CD.
Trouble-shooting
OS Drive Replacement
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Connection Interfaces
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Powering Up
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The Comparisons between XProtect Enterprise/Corporate are listed in the following chart.
Milestone XProtect Installation
Software Installation
2-1. After the installation is complete, double-click the Smart Client shortcut on your desktop or select Start >
Programs > Milestone XProtect Smart Client > Smart Client from Windows Start Menu to start the software.
2-2. The Smart Client login window will prompt.
3. Adjust Motion Dection...
Starting Milestone XProtect Smart Client
Connect to Server
3. Adjust Motion Dection...3. Adjust Motion Dection...
The Milestone XProtect Enterprise/Professional/Corporate Management Application Windows will
prompt on the monitor display connected to the NVR78XX Series after powering on.
3. Adjust Motion Dection...
Basic System Settings through Wizards
3. Adjust Motion Dection...3. Adjust Motion Dection...
3. Adjust Motion Dection...
Note: For more details about the Wizards and Management Application, please refer to Milestone XProtect
Enterprise/Professional/Corporate Administrator’s Manual.
3. Adjust Motion Dection...
Note: If you install the Smart Client on a remote PC, you will be authenticated through your current Windows
login by default, and do not have to specify any user name or password. Please refer to Milestone
XProtect Enterprise/Corporate Administrator’s Manual for more details.
3. Adjust Motion Dection...
Use the wizards to configure the surveillance system:
3-1. Cameras and other hardware devices, such as Video encoders, NVRs, etc. can be added to your
XProtect system through the Add Hardware Devices wizard. If microphones/speakers are attached to
a hardware device, they are automatically added as well.
3-2. You can quickly configure your cameras' video storage through Configure Video Storage wizard.
3-3. The Adjust Motion Detection wizard helps you quickly configure your cameras' motion detection
properties.
3-4. The Manage User Access wizard helps you quickly configure clients' access to the XProtect
server as well as which users should be able to use clients.
3. Adjust Motion Dection...
EonOne Lite Installation
Key Features
3. Adjust Motion Dection...
Number of Connected Cameras
3. Adjust Motion Dection...
Maximum Number of Users
3. Adjust Motion Dection...
Video Export Format
3. Adjust Motion Dection...
Web Client
3. Adjust Motion Dection...
Archiving to Network Storage
3. Adjust Motion Dection...
3rd Party Application Integration
3. Adjust Motion Dection...
Support for Video Analytics
3. Adjust Motion Dection...
Scalable Multi-server Solution
3. Adjust Motion Dection...
Alarm Manager
3. Adjust Motion Dection...
Map Function
3. Adjust Motion Dection...
Centralized Management
3. Adjust Motion Dection...
Flexible Event Rule Wizard
3. Adjust Motion Dection...
Failover Servers
3. Adjust Motion Dection...3. Adjust Motion Dection...3. Adjust Motion Dection...3. Adjust Motion Dection...3. Adjust Motion Dection...3. Adjust Motion Dection...3. Adjust Motion Dection...3. Adjust Motion Dection...3. Adjust Motion Dection...3. Adjust Motion Dection...3. Adjust Motion Dection...
XProtect Enterprise
3. Adjust Motion Dection...3. Adjust Motion Dection...
Unlimited
3. Adjust Motion Dection...
JPEG, AVI, Native Database
3. Adjust Motion Dection...
Yes
3. Adjust Motion Dection...
Yes
3. Adjust Motion Dection...
Yes
3. Adjust Motion Dection...
Yes
3. Adjust Motion Dection...
Yes
3. Adjust Motion Dection...
Yes
3. Adjust Motion Dection...
Yes
3. Adjust Motion Dection...
XProtect Corporate
3. Adjust Motion Dection...3. Adjust Motion Dection...
Unlimited
3. Adjust Motion Dection...
JPEG, AVI, Native Database
3. Adjust Motion Dection...
Yes
3. Adjust Motion Dection...
Yes
3. Adjust Motion Dection...
Yes
3. Adjust Motion Dection...
Yes
3. Adjust Motion Dection...
Yes
3. Adjust Motion Dection...
Yes
3. Adjust Motion Dection...
Yes
3. Adjust Motion Dection...
Yes
3. Adjust Motion Dection...
Yes
3. Adjust Motion Dection...
Yes
2-3. Specify your login information in the following fields:
• Computer: Please choose Localhost.
• Authentication: Choose Windows authentication. (current user)
• User name: Leave it as a blank. The user name can be changed later.
• Password: Leave it as a blank. The password can be changed later.
When ready, click Connect.
2-4. The Smart Client window will open.
Go to C:\XProtect Enterprise\ or C:\XProtect Corporate\ and double-click the installation file.
Choose Install Trial and follow the instructions to start the installation.
Choosing Milestone XProtect Level
Installing Milestone XProtect
Note: (1) The trial version can be used for 30 days. Also, video channels are limited to eight as the maximum.
(2) Milestone XProtect Smart Client CANNOT be installed on the same PC with NVR7800.
4.1. You are recommended to log in to your computer as an administrator or the root user before launching
the installation/ installation process.
4.2. On the operating system of the host server or the NVR7800, download the installation package from Infortrend and
unzip the downloaded file. Double click the “setup.exe” in the extracted folder to launch the
installation wizard.
Accessing MilesLevel
4.3. Click the EonOne Lite shortcut on your Desktop to launch the web-based EonOne Lite interface, or go to
either of the following addresses using a web browser:
HTTP access: http://127.0.0.1:8816/
HTTP access: https://127.0.0.1:8817/
4.4. When login screen appears, enter the username and password, then click ”LOGIN”. The default username
and password are “admin.”
Note: EonStor Lite can run on the following platforms.
(1) An EonStor DS storage subsystem(firmware version 2.1 or later) connected to a host server via
in-band connection(through the FC/iSCSI port of the storage subsystem.)
(2) An NVR7800 system.
(3) Please refer for EonOne Lite Installation Manual for further information.
SSL Login is enabled by default.
4.5. When the login process is complete, the Overview page of EonOne Lite will appear.
Quick Setup
You can see the front view and indicator lights of the storage device or JBODs (if any) displaying the device
and hard drives status.
To the right of the front view, you can see the RAID level and capacity of the partition which is about to created
from the newly added storage device and its connected JBODs (if any).
Step 1
5.6. When the login process is complete, the Overview page of EonOne Lite will appear. When you access
EonOne Lite for the first time, a Start Quick Setup wizard will show up for configuring storage device guidance.
Configuring new partition
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6-2. Insert the USB drive to PC(s).
6-3. Double-click the installation files and follow the instructions to start the installation.
Step 2 Creating a partition
Click Apply to continue with the next step, which enables the system to create a new partition based on the settings
you configured in the previous step.
Step 3 Finishing Quick Setup
Installing Milestone XProtect Smart Client/SANWatch
on Remote PC(s) (Optional)
7
Installation File Information
1. For installation file of Milestone XProtect Enterprise, will be found in C:\Milestone XProtect\
2. For installation file of Milestone XProtect Corporate, will be found in C:\Milestone XProtect\
3. For installation file of Genetec, will be found in C:\Genetec\
4. For installation files of EonOne Lite and SANWatch, will be found in C:\Surveon\
SANWatch Installation (Optional)
Installing SANWatch
If you have installed Eonstor DS RAID subsystem(s), please install SANWatch for storage management.
5-1. After installation is initiated, you will be guided to the Infortrend SANWatch Setup Wizard. Click Next to continue.
5-2. The installation program asks for Full or Custom installation. You can also select the installation folder here.
Choose Full installation if you intend to manage SANWatch directly from the host computer. Skip to 4.4 directly.
Software Registration Service Center
5-3. If choosing Custom installation, and in component list corver, select the module you need based on the
If you are using DB Flush Agent for taking snapshot images with database applications, select Data Host Agent
and/or Out-of-Band Flush Only. Click Next to continue.
5.4. Select if you want to install SANWatch in a single host computer or redundant host computers. For the redundant mode,
specify the IP addresses of the master and slave host computers. If you choose to manage you RAID subsystem network
using dual computers, it is strongly recommended you install and log in to SANWatch on the master host first, and make sure
it’s online before installing SANWatch on the slave-host.
5-5. When the installation has completed, restart the computer.
Note: This section instructs you how to install the whole GUI-based SANWatch on various OS platforms.
(2) If you choose NOT to install the Java provided by the installation CD, make sure you already have Java 6
or later installed on your computer. Please refer to SANWatch User Manual for more details.
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Intel RSTe AHCI&SCU Software RAID DRIVER is placed in
Product CD.
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