Suzohapp Comestero Cinco User manual

EN
Cinco
5-way coin sorter
Operating Manual
Cod. DMSA5C0001.2EN
Rev. 1.2 19 – 05 – 2016

EN
GUIDE TO THE SYMBOLS IN THE MANUAL
The following symbols are used in this manual to
facilitate its under standing:
Important information
Read carefully before use
Warning!

5-way coin sorter Cinco - Operating Manual
4
DECLARATION
OF CONFORMITY
THE MANUFACTURER: SUZOHAPP
Antonie Van Leeuwenhoekstraat 9
3261 Oud-Beijerland LT NL
DECLARES That the product: CINCO
TYPE: 5-way coin sorter
TRADEMARK: Comesterogroup
Complies with that foreseen by the following EU directives,
including the latest amendments, and with relative national legislation of transposition:
2004/108/EC
2006/95/EC
And that the following harmonised standards were applied:
EN 55014-1
EN 55014-2
EN61000-3-2
EN61000-3-3
EN62233
EN 60335-2-82 used in conjunction with
EN 60335-1
SAFETY INFORMATION
This machine is equipped with safety devices to prevent damage due to short circuits and
fire.
These devices must not be bypassed, removed or disabled for any
reason.
If it is absolutely necessary to disable the devices to carry out
maintenance or servicing, operate on the appliance only when the
power supply has been switched OFF.
The safety devices have been constructed in compliance with existing
regulations.
We recommend having the operator periodically carry out checks to
make sure they are in good working order.

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Risks deriving from using the machine
If maintained in good operating conditions and installed correctly (according to the
instructions of this manual), the machine does not pose any danger for the operator.
Personnel in charge of charging the dispensers, switching the device on and of servicing the
machine must be aware that all movable parts, doors, cash point, can cause injuries if not
properly handled; it is also recommended to disconnect power when performing any
operation with the device open (maintenance, etc…)
Electrical hazards:
direct contacts during connection to the main
power supply.
Operations carried out by a
qualified technician
.
Crushing hazards
during movement of movable parts of the device.
The compartments must be opened and closed slowly and carefully.
Hazards during machine installation and setup
Follow the machine installation instructions provided in this manual so that risks for people
and property are minimal.
Crushing risk
when handling and positioning the equipment.
All equipment transport operations must be carried out by a
qualified
technician
specialised in load handling operations (forklift operators,
etc…)
Caution:
• Use lifts and equipment with suitable harnessing
• Perform these operations with the area clear of obstacles or people
• Before lifting the machine, always make sure that the load is stable and perform
movements with extreme caution to keep it from swaying
Electrical hazards
: direct contacts during connection to the main
power supply. Operations carried out by a
qualified technician
.

5-way coin sorter Cinco - Operating Manual
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Caution:
• Make sure that the distribution line is sized according to the intensity of the current
absorbed by the machine
• Set up the grounding system before connecting the machine and its accessories.
Hazards during machine maintenance
Electrical hazards
: direct contact with live parts within the electrical
cabinet.
Operations carried out by a
qualified technician
.
Caution:
• Service the machine only after the main power supply has been switched off
Signs
The device is supplied with signs composed of warning labels bearing conventional danger
indication pictograms with reference symbols and/or wording. The labels are positioned
near the danger zones.
GENERIC HAZARD
ELECTROCUTION HAZARD
GROUNDING

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GENERAL WARRANTY
Please read the following carefully to understand the general warranty conditions for
this product.
ART. 1 - Scope of application
These general terms and conditions shall apply to all the goods and services provided by
our company. Placed orders shall imply the full and unconditional acceptance of these
general terms and conditions of sale. The contract of sale shall be considered perfected
when the Purchaser receives the order confirmation from the Seller.
ART. 2 - Electromagnetic compatibility and safety
Our company certifies that the supplied goods comply with the standards concerning
electromagnetic compatibility and safety; mandatory declarations are indicated in detail in
the plates and labels affixed on the products and in the technical documentation attached
or available at our premises. The recipients of the supply undertake to use or market the
supplied goods, ensuring the integrity, completeness and usability of such information.
ART. 3 – Warranty
Except in cases where the mandatory provisions in Leg. Decree No. 206/2005 (“Consumer
Code”) or in other relevant laws are to be applied, the goods and services are supplied
under warranty by our company for a period of 12 months. This period starts from the date
of purchase of the product. The warranty is exclusively limited to the normal operation of
the goods supplied and to the result of the service provided. The warranty exclusively
involves the repairs or replacement of the goods. Restoration of the goods to their normal
operative state shall be carried out in our factory. Although not provided for here, Art. 1512
CC is also applicable in terms of revocation and limitation.
Our company shall not be liable in any way for operation of goods supplied in
environmental conditions or technical conditions other than those established by our
specifications, usually set out in the technical documentation. Any liability for direct or
indirect damage not deriving from a malfunction is expressly excluded.
The warranty is void and null if the purchaser is insolvent in paying the established price.
The warranty does not apply in the following cases:
1. lack of or improper maintenance, even if carried out by qualified personnel;
2. repairs or alterations made by the purchaser on his unilateral initiative;
3. inadequate or irregular voltage in the power lines, insufficient flow rate and abnormal
electrical systems;
4. corrosive action of detergents;
5. poor or non-functioning software or hardware or loss of data recorded by the purchaser
as a result of storms, lightning, high temperature or voltage variations of the electric
current, earthquakes, fire, etc.;
6. with reference to all the electrical components and mechanical plastic moving parts
subject to normal wear, which must be replaced during routine maintenance;

5-way coin sorter Cinco - Operating Manual
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7. where the products have been used in conjunction with or incorporated into equipment
or materials whose specifications have not been approved in writing by the selling
company;
8. tampering with the label showing the serial number of the machine;
9. fault or breakage due to transport, acts of vandalism, natural calamities or wilful
damage;
10. wrong or bad installation of the product;
11. carelessness, negligence or lack of skill in using the product;
12. failure to comply with the operating instructions in the technical manual;
13. interventions for alleged defects or casual checks;
14. repairs carried out without our authorization.
Malfunctioning of the machine due to the software not being upgraded is not considered a
defect. SUZOHAPP is not obliged in any way to upgrade the software free of charge or
upgrade the mechanical components which may be necessary due to new coins or
banknotes being introduced by the Italian and European authorities, when repairing a
product that is covered by the warranty. However, such upgrades could still be requested
from SUZOHAPP and the company is obliged to send a quotation to the customer prior to
intervention.
Any repair or tampering carried out on the supplied goods by subjects who are not
authorized by us will render the warranty null and void.
We declare to have carefully considered, to the best of our knowledge and manufacturing
practices, the issue related to preventing the goods supplied from being violated by persons
who intentionally intend to alter their operation. However, we shall no assume any liability
for illegal conduct or damage that may result fraudulent use of the goods supplied. All
required repairs not covered by the warranty must be paid for and the SUZOHAPP price list
shall apply whose updates are regularly communicated.
ART. 4 – Limitation of Liability
Notwithstanding the hypotheses in art. 1229 of the Italian Civil Code and notwithstanding
the mandatory provisions of law, for every damage caused directly or indirectly by failures
or delays of the Seller or by the purchased products to objects or persons, including but not
limited to lost profits and damage to the corporate image, the compensation payable by
the Seller shall not exceed, in any case, 10% of the amount paid by the Purchaser for the
product that caused the damage.
ART. 5 – Delivery
The goods subject of the supply are considered delivered at the time and in the place they
are passed on to the carrier; therefore, our company shall not be held liable for total or
partial shortages, damage or delays related to transport. Upon delivery, the recipient must
duly note any errors or damage on the bill of lading. The Purchaser's refusal to accept or
collect all or part of the ordered goods does not suspend obligation to pay. The terms of
delivery indicated in the order confirmation allow for a grace period of 60 days. Upon
delivery, the Purchaser must carry out a complete technical verification of the quality and

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functionality of the product within eight days. If not, the product shall be considered
accepted without reservations or objections by the Purchaser.
ART. 6 - Retention of Title
The supplied goods shall remain the property of our company until full payment of the price
has been made. In the event of termination of the contract for non-payment, the Seller is
entitled to claim the unpaid items held by the Purchaser, which must be returned at the
Purchaser's expense. All sums already paid will be retained by the seller as compensation
and penalty.
ART. 7 – Terms of payment
Invoices must be paid in accordance with the agreements and within the deadline specified
on the invoice. Any delay in payment will automatically result, without the need of formal
notice, the application of interest at the rate stipulated in Legislative Decree no. 231 of
9.10.2002, unless agreed otherwise. If the purchaser delays, each benefit in the terms and
conditions that may have been granted shall be deemed null and void and the seller may
demand immediate payment of all outstanding amounts as well as of additional orders on
receipt of the goods.
ART. 8 – Returns
Return of faulty goods or of goods requiring our assistance must be expressly authorised by
us. Therefore, we reserve the right to reject the return or ask you to return the good to
another destination other than our headquarters. We shall be liable for the goods only when
it will be delivered to the indicated address.
ART. 9 - Applicable law and court of jurisdiction
The supplies regulated by these general terms and conditions are governed by Italian law.
Any dispute shall be resolved by the Court of Milan.
Dear customer,
thank you for choosing a SUZOHAPP product; by following the instructions of this
manual carefully you will be able to appreciate and be satisfied by its quality.
Please read the operation and maintenance instructions carefully, in compliance with
the safety provisions, before using the machine and store this manual for future
reference.

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Table of contents
1.
Introduction
....................................................................................................................................... 11
2.
Product presentation
...................................................................................................................... 11
2.1 Accessories ...................................................................................................................................................................12
3.
Warnings
............................................................................................................................................. 13
4.
Unpacking
........................................................................................................................................... 13
5.
Connections
....................................................................................................................................... 13
5.1 ccTalk Mode..................................................................................................................................................................14
5.2 Parallel Mode................................................................................................................................................................15
6.
Care and maintenance
.................................................................................................................... 16
6.1 External maintenance and cleaning........................................................................................................................16
7. Technical service
.............................................................................................................................. 17
8.
Technical data
................................................................................................................................... 17
9.
Footprint
............................................................................................................................................. 17
10. Appendices........................................................................................................................................ 19
10.1 Decommissioning and disposal.............................................................................................................................19

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1.
Introduction
This manual and its annexes provide all the necessary information for a correct installation
of the product and all its parts, as well as for its correct use and maintenance. The
information contained in this technical manual can be modified without prior notice and do
not constitute a commitment on behalf of SUZOHAPP. The information contained in this
document has been collected and verified with the utmost care; however, SUZOHAPP has
no liability arising from its use. When not specified otherwise, all references to companies,
names, contacts and addresses used in the examples are purely fictional and have the aim
to illustrate the operation of the product. The reproduction of any part of this document,
even partially, in any form without express authorization by SUZOHAPP, is prohibited.
If you need to learn more about how to use the product or you are unsure how your device
should function or you need to download this technical manual, please visit the website
eu.suzohapp.com
2. Product presentation
SUZOHAPP has completed its range of coin sorters with a new 5-way sorter with a
special focus on versatility. Only two versions are available, using the same sorter unit.
5-way sorter
5-way sorter with reject lever
Article code 1068-00-0051-A
Article code 1068-00-0050-A

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2.1 Accessories
A series of optional accessories makes it possible to satisfy the requirements of different
types of use and installation.
Funnels
Top Funnel (H: 20,5 mm)
Article code
1068-25-0021-A
Medium Funnel (H: 11,5 mm)
Article code
1068-25-0022-A
Low Funnel (H: 4,5 mm)
Article code
1068-25-0023-A

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3.
Warnings
Read this manual carefully before use.
Knowledge of the information and instructions contained in this
manual is fundamental to use the product correctly.
Check upon receipt that the package and the product have not been
damaged during transport.
Take care with the electrical connections. Faults due to failure to follow the warnings of this
publication are not covered by warranty. Significant situations that need to be followed
strictly are signaled by specific symbols in this manual.
4. Unpacking
Check upon receipt that the product has not been damaged during transport. If any
damage is noticed notify the transporter immediately.
After transport the package must be complete, that is, it must not:
show dents, signs of shocks, deformation or breakages of the container.
show areas that are wet or signs that would point out to the fact that the casing has been
exposed to rain, frost or heat.
show signs of tampering.
Finally, check that the content of the package matches the order.
Transport the apparatus exclusively in its original packaging to prevent
damage.
We recommend:
• not to bump the machine
• not to leave the machine (even if still in the package) exposed to the weather
5. Connections
The Cinco coin sorter is intended for use with various different RM5HD coin mechanisms for
the following applications:

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• ccTalk applications (the coin mechanism guides the sorter)
• Parallel applications (the machine guides the sorter)
The table below (which also appears on the sorter) indicates which connectors to use on
the basis of the coin mechanism and how the sorter is used.
The names of the connectors refer to the information appearing on the coin sorter, as
shown in the image below.
5.1 ccTalk Mode
There are two possible cases:
GEHxx1 coin mechanism (where xx can be any number)
§ Connect up the machine to the coin mechanism via a 4 pin ccTalk connector
§ Connect up the coin mechanism to the CN2 connector on the coin sorter with a 10 pole
flat (supplied)
§ JP2 must be open
§ JP1 must be positioned all the way to the left
GEHxx2 coin mechanism (where xx can be any number)

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§ Connect up the machine to the coin mechanism via a 4 pin ccTalk connector.
§ Connect up the coin mechanism to the CN2 connector on the coin sorter with a 10 pole
flat (supplied)
§ JP2 must be open
§ JP1 must be positioned all the way to the right
5.2 Parallel Mode
GEDxx2
coin mechanism (where xx can be any number)
§ Connect up the machine to the sorter via CN3 (10 poles on the line)
§ Connect up the coin mechanism to the CN1 connector on the coin sorter with a 10 pole
flat (supplied)
§ JP2 must be closed
§ JP1 must be open
Note:
If you have a RM5HD coin mechanism with the code GED002000047, you will be able to choose the
type of coin sorter to use with it simply using a jumper in the central position on the connector,
referred to as PRG, as shown below. The coin mechanism will control a Comestero Cinco 5-way
coin sorter without a jumper. If a jumper is inserted in the centre, as shown, the coin mechanism
will be able to operate another manufacturer’s coin sorter.
RM5HD - GED002000047
Comestero “Cinco”
5-way coin sorter
(without jumper)
Other manufacturer’s coin sorter (with
jumper inserted in
central position)

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NOTE:
The outputs 2 and 5 are not suitable for coins with diameters and thicknesses, respectively, lower
than 22,25 mm and 2,14 mm. This involve for example that, in the Euro area, you can not send on
paths 2 and 5 coins with denomination lower than 0,20 Euro.
6.
Care and maintenance
All maintenance operations performed on the coin sorter must be
performed with the power supply to the apparatus on which the coin
sorter is installed turned OFF.
Follow the warnings carefully so that the machine is always in the best
operating conditions, preventing dangerous situations or situations
which would render the warranty null and void.
6.1 External maintenance and cleaning
Clean the exterior surface of the machine; use a damp cloth with water or a mild cleaning
solution. To dislodge stubborn dirt, clean the surface with water and alcohol. Do not use
aggressive chemical solvents containing gasoline or trichloroethylene or abrasive cleaning
products or pads as they could damage the apparatus.

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Do not dip or expose the machine directly to water or liquids of any nature.
Periodically check the condition of the apparatus’ surfaces, paying special attention to
areas which can represent a hazard to the user under normal conditions of use.
7. Technical service
In the event of an anomaly or malfunction, contact SUZOHAPP Post-
Sales Assistance Service at : ([phone].
8.
Technical data
Power suppl
y
[Vdc]
:
12 ÷ 24 (- 5 % + 10%)
Max absorption [mA]
:
Max 80
Operating temperature [°C]
:
0 ÷ 55
9.
Footprint

5-way coin sorter Cinco - Operating Manual
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10. Appendices
10.1 Decommissioning and disposal
At the end of its life the product must be decommissioned and sent to a disposal centre.
Remove the machine from its installation place, empty all coins and remove the power
cable. Contact SUZOHAPP to collect the decommissioned machine. Call the following
telephone number: +39 02/95781111.
It is mandatory to dispose the machine pursuant to Legislative Decree 25/07/2005 no. 151.
Please read the following information carefully.
Since December 31, 2006, precise criteria have been established with regard to the Disposal
of Waste Electronic and Electrical Equipment (WEEE), with the purpose of protecting the
environment.
These machines fall within the scope of legislative decree 151/2005 annex 1B article 2
section 1, since they are:
7.6 Coin / token machines
10.2 Automatic dispensers of cash or products
In brief:
• These machines must not be disposed of as normal waste but rather be separately
collected
• Dealers will collect used machines for free, then they will send them to specialised
collection centres so that they can be correctly disassembled and any reusable material
can be recycled
• Collection centres for waste electronic and electrical equipment (WEEE) have been
created. Users can return used machines to their dealers when a new, equivalent
machine is purchased

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• These machines or their parts are potentially harmful for the
environment and human health if used incorrectly or if not
disposed of pursuant to the present procedure, due to some
substances being present in the electronic components
• The symbol representing a crossed-out trash bin, well visible on
these machines, means without doubts that the machine has
entered the market after August 13, 2005 and that it must
collected separately
The following sanctions are established if this waste is disposed of unlawfully:
1. Pursuant to article 6, section 1, letter b), a dealer that does not accept the return of a
used electrical or electronic equipment for free will incur a monetary sanction of Euro
150 to Euro 400 for each device that is not accepted or is accepted for a fee
2. A manufacturer that does not organise a separate collection system for professional
WEEE as per article 6 - section 3 and a system for returning and sending, treating and
recycling the WEEE, pursuant to articles 9 - section 1 and 9 - section 1, 11 - section 1 and
12, sections 1, 2 and 3, without prejudice to the agreements signed pursuant to article 12
- section 6, will incur a monetary sanction of Euro 30,000 to Euro 100,000
3. A manufacturer that after August 13, 2005 does not provide the financial guarantee
established by article 11 - section 2 or 12 - section 4 when the electrical or electronic
device enters the market, will incur a monetary sanction of Euro 200 to Euro 1,000 for
each device which enters the market
4. A manufacturer that does not provide instructions for the use of WEE pursuant to article
13- section 1 will incur a monetary sanction of Euro 200 to Euro 5,000
5. A manufacturer that, within one year from the launch on the market of any new WEE,
does not provide the instructions pursuant to article 13- section 3 to re-use centres and
treatment and recycling plants will incur a monetary sanction of Euro 5,000 to Euro
30,000
6. A manufacturer that after August 13, 2005 launches on the market WEE without the
identification or symbol set out by article 13 - sections 4 and 5 will incur a monetary
sanction of Euro 200 to Euro 1,000 for each device that enters the market. The same
monetary sanction applies if the identification or symbol is not conforming with the
requirements set out by article 13, sections 4 and 5
7. A manufacturer that launches on the market a WEE without being registered with the
Chamber of Commerce pursuant to article 14- section 2 will incur a monetary sanction of
Euro 30,000 to Euro 100,000
8. A manufacturer that does not communicate the information established by article 13,
sections 4 3 5 to the national register of subjects obliged to dispose of WEEE within the
terms established by article 13, section 8 can incur penalties