Swift STR500E User manual

R
SWIFT
STR500E
Line Thermal Printer

SWIFT
User’s Manual
（VER1.0）
SWIFT
Content
SWIFT ................................................................................................................................................................ ０
User’s Manual ................................................................................................................................. １
（VER1.0）....................................................................................................................................... １
Content....................................................................................................................................................... １
Introduction................................................................................................................................................ １
Chapter 1 Characteristic and Specification ......................................................................................... １
1.1 Printing specification ......................................................................................................................... １
1.2 Printing Paper .................................................................................................................................... １
1.3 Printing Font ....................................................................................................................................... １
1.4 Interface .............................................................................................................................................. ２
1.5 Printing Control Command .............................................................................................................. ２
1.6 Power Supply ..................................................................................................................................... ２
1.7 Operation Environment..................................................................................................................... ２
1.8 Outline Dimension............................................................................................................................. ２
Chapter 2 Installation and Operation.................................................................................................... ３
2.1 Printer Appearance ........................................................................................................................... ３
2.2 Paper Installation............................................................................................................................... ４
2.3 Interface Connection......................................................................................................................... ４
2.3.1 LAN Interface.................................................................................................................................. ４
2.3.2 USB Interface.................................................................................................................................. ４
2.3.3 Cash Drawer Interface .................................................................................................................. ４
2.3.4 Power Connection.......................................................................................................................... ５
2.4 Buttons and Indicators...................................................................................................................... ５
2.4.1 Power switch................................................................................................................................... ５
2.4.2 Feed Button..................................................................................................................................... ５
2.4.3 Opening Upper Cover Button....................................................................................................... ５
2.4.4 Power indicator light (green) ........................................................................................................ ５
2.4.5 Status Indicator light and Buzzer................................................................................................. ５
2.5 Self-test ............................................................................................................................................... ６
2.6 Hexadecimal Dump........................................................................................................................... ６
2.7 Upgrade Mode ................................................................................................................................... ６
Chapter 3 Printing Driver Installation.................................................................................................... ７
Appendix 1 Performance Index ............................................................................................................. ７

SWIFT
１
Introduction
STR500E printer is a new type line thermal printer, it features in fast
speed print, low print noise, high reliability, perfect print quality and ribbon
needless avoiding the vexation of regular maintenance.
STR500E printer: small in outline dimension, simple operation, and
extensive application, especially suitable for commercial cash register,
PC-POS, bank POS and all kinds of receipts print.
Chapter 1 Characteristic and Specification
1.1 Printing specification
● Printing method: direct thermal
● Printing paper width: 57.5±0.5mm
● Printing density: 8 dots/mm, 384 dots/line
● Printing speed: approx. 70mm/s (max) ( 25% printing density)
● Reliability:
Printing head life: 60km
Using condition:
＊Print 12 × 24 ASCII characters, print 50 lines each time, intermittent
print repeatedly
＊Each dot-line printing at the same time should not exceed 25%,
each character-line and one dot vertically printing repeatedly
should not exceed 11 times
＊Use specified thermal paper
● Valid printing width: 48mm
1.2 Printing Paper
● Paper Type: thermal paper 57.5xΦ80 mm（MAX）
● Paper Thickness －－－－－－ 0.06-0.08mm
●Paper Loading: Easy Paper Loading
●Paper Cutting: Manual Paper Cutting
1.3 Printing Font
● ANK Character set:
12×24 dots，1.5（W）×3.00（H）mm;
● GB2312-80(Chinese):
24×24 dots，3.00（W）×3.00（H）mm.

SWIFT
２
1.4 Interface
● LAN interface:
8-pins RJ-45 socket
● USB interface：
Standard B type USB interface.
●Cash drawer control
DC12V，1A，6-pin RJ-11 socket.
1.5 Printing Control Command
● Character print command: supports double width and double height
printing of ANK characters, user-defined characters and Chinese
characters, the character line spacing is adjustable.
● Graphics print command: supports the printing of bit map graphics with
different density
● GS bar code print command: supports UPC-A、UPC-E、EAN-13、EAN-8、
CODE39、ITF25、CODABAR、CODE93、CODE128 bar code print.
1.6 Power Supply
● DC12V±10％，2A(one core)
1.7 Operation Environment
● Operation environment temperature: 0～50℃
Relative humidity: 10～80％
● Storage temperature: -20～60℃
Relative humidity: 10～90%
1.8 Outline Dimension
● Dimension: 200（L）×145×(W)×120(H) mm
●Weight: 898g (not including paper)

SWIFT
３
Chapter 2 Installation and Operation
2.1 Printer Appearance

SWIFT
４
2.2 Paper Installation
STR500E adopts 57.5 width thermal paper.
The steps of thermal paper installation are as the following:
1. When there is no paper in the print head, pls don’t press【FEED】button
to avoid affecting the life of printing head. Opening open button to open
the case cover and change paper.
2. After paper case cover is closed, pls do not draw the paper forwards or
backwards with hands.
2.3 Interface Connection
2.3.1 LAN Interface
Standard RJ-45 ETHERNET interface
2.3.2 USB Interface
Standard B type USB interface
2.3.3 Cash Drawer Interface
The cash drawer interface of STR500E is RJ-11, 6pin socket, as below,
Cash drawer
interface
Communication
interface
Power switch
Power socket

SWIFT
５
The pin assignment of the cash drawer interface is as follows:
Pin No.
Signal
Direction
1
Chassis Ground
---
2
Cash drawer driver signal
Out
3 Cash drawer on/off status signal In
4
+12V DC
Out
5
N.C
---
6 Cash drawer on/off status signal
ground
---
2.3.4 Power Connection
STR500E uses external power supply as 12VDC±10％, 2A, one core
model, as below:
2.4 Buttons and Indicators
2.4.1 Power switch
Control on/off status of power. is off status. Press “-” is on status.
2.4.2 Feed Button
【FEED】is paper feed button. Print command can enable or disable
【FEED】status to be on or off. Under enable status, hold down【FEED】,
start paper feeding, release the button paper feeding stops.
2.4.3 Opening Upper Cover Button
Hold down opening upper cover button to open the case cover.
2.4.4 Power indicator light (green)
If the power is on, the power indicator light will be on.
2.4.5 Status Indicator light and Buzzer
During normal working, red STATUS light is off. If the working status is

SWIFT
６
abnormal, the red indicator light will flicker to alarm error. Setting Buzzer
can also alarm the abnormal working status.
Light status
Buzzer status
Printer Working status
Off
Off
Normal
Flicker 1 time and stay
1s off
Alarm 1 time
and stay 1s
Paper out and waiting for
loading paper
Flicker
2 times and
stay 1s off
Alarm 2 times
and stay 1s
off
Print head is overheated and
just waiting for back to normal
temperature.
Flicker 3 times and
stay 1s off
Alarm 3 times
and stay 1s
Thermal print head damaged,
needs to repair.
2.5 Self-test
The self-test can check the condition of printer. In the self-test, software
version, interface type, characters, etc will be printed. If the printer prints
out the self-test receipt correctly, it means the printer works normally except
the interface with host. Otherwise it needs to repair.
Method of self-test: Holding down 【FEED】button and turn on the power,
the red indicator light will flicker at 1 time/s, within 3 times then release the
button, self-test begins automatically. If the self-test receipt can be printed
correctly, it means except the interface, the other parts of printer are all
well.
2.6 Hexadecimal Dump
Holding down 【FEED】button and turn on the power, the red indicator light
will flicker at 1 time/s, after 3 times then release the button, the red light will
go on flicker 3 times, then the printer will print out 3 lines information as
bellow:
Hexadecimal Dump
To terminate hexadecimal dump,
Press FEED button three times.
Under this mode, all the input will print out as Hexadecimal data. Put the
【FEED】button will feed one line each time. 3 times together will print out
as bellow:
*** Completed ***
Then quit the Hexadecimal Dump print mode.
2.7 Upgrade Mode
Holding down 【FEED】button and turn on the power, the red indicator light
will flicker at 1 time/s, after 3 times then release the button. The printer
enters into Mode Choosing Status. Then press LF button 5 times and the

SWIFT
７
time distance between two times must be within 3s. The indicator will flicker
at 1s on and 1s off status. At this time, the printer enters into Upgrade
Mode.
Chapter 3 Printing Driver Installation
Please refer to STR500E driver CD. Name of driver software is SP-DRV211.
During installing driver software, choose printer model “58 thermal series”.
About other operation, pls refer to the detailed installation manual.
Appendix 1 Performance Index
·Print method: Direct thermal
·Print width: 57.5 ± 0.5mm
·Valid print width: 48mm
·Print density: 8 dots/mm, 384 dots/line
·Print speed: 70mm/sec (25% printing density)
·Reliability:
Print head life: 60km
Using condition:
＊Print 12 × 24 ASCII characters, print 50 lines each time, intermittent
print repeatedly
＊Each dot-line printing at the same time should not exceed 25%, each
character line and one dot vertical printing repeatedly should
not exceed 11 times
＊Use specified thermal paper
·Paper Type: Thermal Paper
·Thermal paper roll: Width－－－ 57.5xΦ80 mm（MAX）
Outer Diameter －－－ 80mm（max.）
Inner Diameter－－－ 13mm（min.）
Thickness －－－ 0.06~0.08 mm
·Print Font: IBM Character set II (ANK):
12×24 dots，1.5（W）×3.00（H）mm;
GB GB2312-80(Chinese):
24×24 dots，3.00（W）×3.00（H）mm.
·Cash drawer control

SWIFT
８
DC12V±10％，1A，6-pin RJ-11 socket.
·Power Supply
DC12V±10％，2A，A-1009-3P socket
·Operation Environment
Operation temperature: 0～50℃
Relative humidity: 10～80％
Storage temperature: -20～60℃
Relative humidity: 10～90℃
Warning
This is a class A product. In the domestic environment, this
product may cause radio interference, in which case the user
may be required to take adaptable measures.