Swisscom Centro Grande User manual

Swisscom (Schweiz) AG
Contact Center
CH-3050 Bern
www.swisscom.ch
SAP 10036908 07/2012 IP
Router und Internet einrichten S. 2
Installer routeur et Internet p. 4
Installare il router e Internet p. 6
Router and Internet setup p. 8
Centro grande

«Did you know? Your router has WPS!
For more information, please go to www.swisscom.ch/wps.»
89
Router setup
4. Connect your new router as shown in the overview illustration (p. 12–13) with:
4.1 DSL cable Connect your router to the telephone socket.
4.2 Ethernet cable Connect your router to a computer.
4.3 Power supply unit Connect your router to the electrical socket.
5. Switch your router on. The «power» light goes on.
6. Please wait until the following router lights are on and white.
Activate your Internet
7. Restart your computer.
8. Before you can start surfing the net, you need to register.
Start your browser: Internet Explorer , Firefox , Safari etc. The DSL
registration page will automatically appear in your browser window
(www.swisscom.ch). Please fill in all the required information step by step.
9. You have now successfully configured your Internet.
Note: If you have Swisscom TV, please also restart your TV-Box (switch on the back of
your TV-Box if available, else unplug power cable).
WLAN setup
Please follow the enclosed instructions to connect your computer to your WLAN
network.
Preparation
1. Important! Your Internet will be activated at the chosen specific date that has been
communicated to you. You will also receive a text message (SMS) informing you that
your connection is ready: you can then start your installation.
2. Important! Remove the devices and cables you have been using up until now
(in order to always use the latest technology):
Simple disposal: you can send your old devices and cables back to Swisscom by post, at
no cost or bring it to the nearest Swisscom Shop. To do so, please use the return sticker
enclosed with the delivery notice.
3. Unplug all telephone and fax devices.
3.1 What do your telephone sockets look like?
a) b) c)
You can purchase additional adapters in your Swisscom Shop.
3.2 For customers with a wireline phone:
plug your wireline phone device into the same telephone socket, to which you connect
your router, or directly into your router (port 1 or 2).
Ethernet
1 2 3 4
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up to 15 min.
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DSL cable (router –
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wait
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Computer
Ordinateur
3.2
Festnetz
Réseau xe
Rete ssa
Wireline
12
4.1 DSL (Kabel/câble/cavo/cable)
4.2 Ethernet (Kabel/câble/cavo/cable)
3.1
Telefonsteckdose
Prise téléphonique
Presa telefonica
Telephone socket
a)
Übersichtsgrafik / Aperçu graphique / Rappresentazione grafica / Overview illustration
4. Centro grande – Router/routeur
3.2
Festnetz
Réseau xe
Rete ssa
Wireline
4.3
Netzgerät
Prise d’alimentation
Alimentatore
Power supply unit
13

Power Internet WLANTelephone
10
Dépannage
Le routeur n’est pas prêt
(Power ne s’allume pas)
> la prise électrique est-elle branchée
correctement?
> Le routeur est-il allumé?
(clignote en blanc ou rouge)
> Pas d’erreur, prière d’attendre 15 min. jusqu’à
ce que (Internet) devient blanc et n’éteignez
surtout pas le routeur!
L’Internet ne fonctionne pas
(voyant rouge allumé)
> Le nouveau câble DSL (violet) correctement
branché?
> Avez-vous reçu le SMS (voir p. 4 no 1)?
> Réinitialiser le routeur: appuyez le bouton
Reset pendant 15 secondes. Attendre
jusqu’à ce que s’allument en blanc.
Le téléphone ne fonctionne pas
> le câble du téléphone est-il correctement
branché?
(voyant rouge allumé)
> Une fois que vous avez reçu le SMS. Vous
confirmant la date de mise en service, répétez les
étapes 6 – 9.
WLAN pas allumé
> Appuyez sur la touche .
Aide supplémentaire
> Internet: www.swisscom.ch/aide
> Numéro gratuit: 0800 800 800
Données d’accès WLAN
> Votre nom WLAN (SSID) et votre mot de passe se
trouvent dans votre espace clients:
www.swisscom.ch/espaceclients sous «Données
d’accès Internet».
Störungsbehebung
Router nicht bereit
(Power leuchtet nicht)
> Stromkabel richtig angeschlossen?
> Router eingeschaltet?
(blinkt weiss oder rot)
> Kein Fehler, bitte 15 Minuten warten, bis
(Internet) weiss ist. Router solange nicht
ausschalten!
Internet funktioniert nicht
(leuchtet rot)
> Neues DSL-Kabel (violette Stecker) richtig
eingesteckt?
> SMS erhalten (siehe S. 2 Nr. 1)?
> Router rücksetzen: Reset-Knopf während
15 Sekunden drücken.
Warten bis weiss leuchten.
Telefon funktioniert nicht
> Telefonkabel richtig eingesteckt?
(leuchtet rot)
> Führen Sie nach Erhalt des SMS von Swisscom
die Schritte 6 – 9 durch.
WLAN leuchtet nicht
> Drücken Sie auf die Taste .
Weitere Hilfe
> Internet: www.swisscom.ch/hilfe
> Gratisnummer: 0800 800 800
WLAN Zugangsdaten
> Ihren WLAN Namen (SSID) und Ihr Passwort
finden Sie im Kundencenter:
www.swisscom.ch/kundencenter unter
«Internet-Zugangsdaten».
11
Risoluzione dei guasti
Router non pronto
(Power non si illumina)
> Il cavo della corrente è collegato
correttamente?
> Il router è acceso?
(lampeggia in bianco o rosso)
> Nessun errore, attendere 15 minuti finché
(Internet) si illumina di bianco. Non attivare il
router per questo periodo!
Internet non funziona
(spia rossa)
> Nuovo cavo DSL (bianco con prese violette) è
inserito correttamente?
> Avete ricevuto l’SMS (vedere p. 6 n. 1)?
> Resettare il router: premere il tasto Reset
per 15 secondi.
Attendere finché diventano bianche.
Il telefono non funziona
> Il cavo telefonico è inserito correttamente?
(spia rossa)
> Dopo avere ricevuto l’SMS da Swisscom
procedere di nuovo con i passi da 6 – 9.
WLAN non s’illumina
> Premere il tasto .
Aiuto supplementare
> Internet: www.swisscom.ch/aiuto
> Numero gratuito: 0800 800 800
Dati d’accesso a WLAN
> Nell’Area clienti trovate il vostro nome WLAN
(SSID) e la password:
www.swisscom.ch/areaclienti sotto
«Dati d’accesso a internet».
Troubleshooting
Router is not ready
(Power light is not on)
> Is the power cable correctly connected to the
power supply?
> Is the router switched on?
(light is blinking in white or red)
> No error. Please wait 15 minutes until
(Internet) turns white. Do not switch off the
router during this time!
Internet is not working
(red light is on)
> Did you connect the new DSL cable correctly?
> Have you already received the confirmation
text message (see p. 8 no 1)?
> Reset router: push the Reset button for
15 seconds.
Wait until lights are on and white.
The telephone is not working
> Did you properly connect the telephone
cable?
(red light is on)
> Once you have received the text message
please execute steps 6 – 9.
WLAN is not on
> Push the button .
Further help
> Internet: www.swisscom.ch/help
> Toll-free number: 0800 800 800
WLAN access data
> Your WLAN name (SSID) and password are in
your customer center:
www.swisscom.ch/customercenter under
«Internet access data».

Montagemöglichkeiten:
Possibilités de montage:
Opzioni di montaggio:
Installation and mounting possibilities:
Horizontal
Horizontal
Orizzontale
Horizontal
Standfuss
Piédestal
Base
Foot
Wandmontage
Montage mural
Montaggio a parete
Wall-mount
Kabelabdeckung:
Couvercle cache-câbles:
Protezione cavi:
Cable cover: