Swyx SwyxPhone L400 User manual

SwyxPhone L400 Q U I C K S T A R T Q U I C K S T A R T
SwyxPhone L400
SwyxPhone L400 Quickstart
Note: This description belongs to SwyxPhone L400 as a stand-alone phone. Do you want to use
SwyxPhone L400 as a CTI device for SwyxIt!, please read the SwyxIt! documentation.
1 Initial Set Up & Log On
The initial Log on of the SwyxPhone L400 requires the administrator to start the automatic
SwyxPhone configuration (scan).
tConnect the Phone to the network and to the power supply.
All LEDs of the SwyxPhone L400 will light briefly and remain dark for two minutes.
Subsequently all LEDs will go out and after 30 seconds begin to blink.
tYou will then be requested to enter the PIN of your account. You must finish your input with .
The LEDs will then go out. The SwyxPhone L400 is now ready for use.
If the user has already installed a SwyxIt! on his PC, he can now use the SwyxPhone L400 with CTI.
Note: If the LEDs remain on for more than 30 seconds, please contact your operator.
2 Logoff
tTo log off press the character string 91 .
The SwyxPhone L400 is no longer ready for use. All LEDs will begin to blink and
SwyxPhone L400 awaits for the input of a PIN (see section 1 "
Initial Set Up & Log On ").
3 LEDs
Idle
The function of this button is active .
Speed dial: Subscriber is speaking.
Line is on hold.
Speed dial: A call is signaled on your phone
Incoming call.
4 Signaling
If you receive a call or a call is forwarded to you, the SwyxPhone rings, the LED of the Line button
blinks.
If a call is signaled to you, the LED of the associated Line button blinks and a single warning tone
is played after 10 seconds.
If you have received a Voicemail, the LED of the Voicemail button will be on.
5 I would like to make a telephone call.
tSimply lift the handset.
You will then hear the dial tone.
tEnter the number you want using the numeric keypad.
The subscriber is then immediately called.
Note: When making outgoing external calls please remember you may have dial 9to get public
line access.
Other Options for Calling a Number
• Press the Redial button.
The number of the last call will be dialed immediately.
• Press a Speed Dial.
The number assigned to the Speed Dial will be dialed immediately.
Lift the handset to speak to the subscriber, the SwyxPhone L400 does not have a handsfree set.
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6 It’s ringing, I would like to answer the call.
In case of an incoming call you will hear a ringing tone and the Line button with the incoming call
blinks.
tAnswer the call as you normally would by lifting the handset.
Note: If you press the Speaker button, you can only listen to the subscriber because
SwyxPhone L400 does not have a microphone.
7 I would like to end a call.
tPlace the handset on hook or press the associated Line button for two seconds.
tIf you have several calls, press the associated Line button for two seconds.
Note: If you have created the active connection yourself, putting the handset on hook will result in
the transfer of this call to the call on hold.
8 I would like to pick up a signaled call.
A call is signaled to you, this means the Speed Dial blinks and after 10 seconds a single warning
tone is played.
tPress the blinking Speed dial or, if configured, the Pick Up button or lift the handset.
Note: If no call is signaled to you, please contact your administrator.
9 I would like to make a second telephone call.
You are having a telephone conversation.
tPress a free Line button and dial a new destination phone number as usual.
The first caller is put on “Hold” and hears music on hold.
tSwitch between the lines by pressing the corresponding Line button.
10 I would like to transfer a call.
You have at least two calls.
tConnect two subscribers by pressing the Transfer button.
Note: If you initiated the call on the active line, you can just hang up your handset. You must not
press the Transfer button.
11 I would like to initiate a conference.
You have at least two calls.
tPress the Transfer button for more than two seconds.
The two subscribers and You will be connected to a conference. The other line is deactivated.
tTo add another subscriber call the new subscriber on another line.
tAfter the connection is established, press the Transfer button more than two seconds.
12 I would like to turn the Speaker on.
Note: Therefore you have to configure the Speaker button (see section 20). The Callback button is
not included in the default button assignments.
You are telephoning and using the handset.
tActivate the speaker by pressing the Speaker button.
tBy pressing the Speaker button a second time you can continue to telephone on the handset as
usual.
Note: You can use and to adjust the volume of the speaker (while the handset is on hook)
and the handset.

SwyxPhone L400 Q U I C K S T A R T Q U I C K S T A R T
SwyxPhone L400
13 I want a Callback.
Note: You have to configure a Callback button before using (see section 20). The Callback button is
not included in the default button assignments.
Callback on busy
You call an internal subscriber, who is speaking.
tPress the Callback button.
If the subscriber finishes the call, the Callback button blinks, you will hear an acoustic signal.
tPress the Callback button or pick up the handset to be directly connected to the subscriber.
Making a Callback request
The subscriber called does not pick up the telephone.
tPress the Callback button. Your request is added to the list Callback requests of the called
subscriber.
14 I would like to forward calls.
tPress the Forwarding button.
tAll calls will be forwarded according to your personal configuration (Call Forwarding
Unconditional). (see section 19 "
Settings ")
15 Do I also have an answering machine?
SwyxPhone provides you with a personal answering machine, called “Voicemail“. Voicemails are
delivered by e-mail.
To configure a Call Forwarding to your Voicemail please see section 19 "
Settings ".
Note: To activate the functionality Voicemail, an e-mail server must be available in your network.
16 I would like to listen to my Voicemails.
If you have new e-mails, the LED of the Voicemail button will glow.
tLift the handset and press the Voicemail button.
Your Voicemails will be played.
Note: Additionally you may hear a stuttered dial tone when the handset is lifted.
You may want to process Voicemails, which you have already listened to.
tLift the handset and press the Voicemail button.
tPlease follow the instructions of the Remote Inquiry.
17 I would like to listen to Voicemails from another telephone.
tCall your own number and press during the welcome message.
tEnter your PIN and complete the entry with .
tPlease follow the instructions of the Remote Inquiry.
Note: In order to take advantage of this, Remote Inquiry and Call Forwarding must be configured
for you. For more information, please contact your administrator.
18 Tips & Tricks
Redial
tPress the Redial button.
The number dialed last will be dialed once again.
Project Codes
To associate a call to a project, you must enter , the assigned project code and in front of
the number dialed.
Example: Project 007 and number 0123456789. Please dial *007#0123456789.
Note: Project Codes may be assigned to a Speed Dial like Call-by-Call-Numbers.
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19 Settings
SwyxPhone L400 is in the idle state; the handset must be on hook.
Ringing
You can choose different ringing tones for internal and external calls.
tEnter the string 811 ( 812), to choose the ringing tones for internal (external) calls.
tEnter a number between 1and 7, to choose the ringing tone.
tConfirm your selection with .
Configuring a Speed Dial
tPress the Forwarding button for two seconds. The assigned LED will begin to blink.
tEnter the destination number you want.
tPress the Speed Dial once again to save the number.
LED will go out.
Note: When making outgoing external calls please remember you may have dial 9to get public
line access.
Call Forwarding Unconditional to another number
tPress the Forwarding button for two seconds. The assigned LED will begin to blink.
tEnter the number to which all calls should be forwarded.
tPress the Forwarding button once again to save the number.
LED will go out.
Call Forwarding Unconditional to Voicemail
The button 'Voicemail' must be configured. This is like the standard configuration.
tPress the Forwarding button for two seconds. The assigned LED will begin to blink.
tPress the Voicemail button. LED will go out.
Note: For the configuration of your Standard Voicemail please refer to the SwyxIt! documentation.
The Forwarding Unconditional is switched on or off by simply pressing the Forwarding button.
If the Forwarding Unconditional is activated, the assigned LED will glow.
Note: You can also change your Call Forwarding Unconditional configuration from another
telephone. For this purpose call your Remote Inquiry and follow the instructions.
20 Configuration using SwyxIt!
SwyxIt! and SwyxPhone are registered under the same user account.
tOpen in SwyxIt! under Settings | User Profile... the tab SwyxPhone.
tIn the dropdown list choose SwyxPhone L400 and click on Configure....
In the window Properties of SwyxPhone L400 you will see an image of SwyxPhone L400. The
buttons are displayed how they are situated on the phone.
tClick on a button to configure it.
tIn the window Properties of... choose the function of this button.
Depending of the type of the key, you will find additional tabs. Enter more parameters (e.g. the
number) directly.
tClick on OK to confirm the parameters.
If you assigned all buttons you require, click on OK.
tClick on OK to close the dialog Properties of ... of the User Profile.
The new parameters are stored and they are now available on your SwyxPhone.
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The complete documentation for SwyxPhone L400 can be found on the Swyx website:
http://www.swyx.com/support/documentation.html or contact your administrator.
All of the product and brand names mentioned here are registered
trademarks of the respective manufacturer.
01/2005 – Subject to technical changes.