Goldline glipfone User manual

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
GLIPFone User Manual
Contents:
Chapter 1
Introduction ---------------------------------------------------------------- 1
Chapter 2
Keypad --------------------------------------------------------------------- 2
Chapter 3
1. How to Connect the Cables? --------------------------------------- 6
2. Connection Setup -------------------------------------------------- 7
a. Integrated Router/DSL Modem --------------------------- 7
b. DSL Modem Connection ----------------------------------- 8
c. Direct Internet Connection -------------------------------- 10
d. Dialup Connection ------------------------------------------ 11
e. The Final Step ---------------------------------------------- 13
Chapter 4
1. Customizing Phone Setting --------------------------------------- 14
a. Handset and Speaker Volume ----------------------------- 14
b. Ringer Volume and Type ----------------------------------- 14
2. Phonebook on the IP Phone --------------------------------------- 14
a. Adding a Phone Number ----------------------------------- 14
b. Accessing the Phonebook ---------------------------------- 15
c. Setting Speed Dial on IP Phone --------------------------- 16
Chapter 5
1. Placing a Call-------------------------------------------------------- 17
2. Putting a Call on Hold ---------------------------------------------- 17
3. Transferring a Call to Another Number---------------------------- 17
4. Redialing the Last Number Dialed --------------------------------- 18
Chapter 6
Star Command Services and Messages ----------------------------------- 19
Chapter 7
Using Voice Mail ------------------------------------------------------------ 21
Chapter 8
Frequently Asked Questions ----------------------------------------------- 22

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
Chapter 1
Introduction
Group of Gold Line is proud to announce its revolutionary new product, Gold Line IP
Phone (GLIPFone); a state-of-the-art IP based telephony service that is used with
your Internet connection.
GLIPFone is a telephone that operates over Internet rather than over telephone
lines. It is a voice over IP (VoIP) telephone service that converts voice into IP
packets and vice versa. Because it is VoIP, telephone calls are very cost effective and
can be made from wherever an Internet connection is available.
When you subscribe to GLIPFone for the first time, you will receive a package
containing the following items:
1
Phone ( IP Phone + Handset)
Power Adaptor (Input: 100-240V~,
50-60Hz, Output: +7VDC, 800mA)
Network Cable (RJ-45)
Telephone Cord (RJ-11) (Shiny cable)
Handset Cord

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
Chapter 2
Keypad
Figure 3
2
#
#
K
Ke ey y
P
Pa ad d
I
Im ma ag ge e
N
No ot te e
1. FLASH LIGHT
When receiving an incoming call
or a voice message, this light will
be on.
2. UP/DOWN
To scroll through the menu or to
delete a wrong character.

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
#
# K Ke ey y P Pa ad d I Im ma ag ge e N No ot te e
3
3. +OUT VOL- To adjust outgoing volume.
4. -IN VOL+
To adjust incoming volume.
5. SPEAKER
For hands-free operation when
dialing numbers.
6. HOLD
To hold a call. This key also
disconnects the Internet
connection.
7. NET
To check the Network status.
8. MESSAGE Reserved (For future use).
9. MENU/OK
To select main menu or to select
an item.
10. CANCEL
To go back to previous selection.
11. TXTÙNUM
To switch between Alphabet and
Numbers. Also used for inserting
* in your command line.

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
#
# K Ke ey y P Pa ad d I Im ma ag ge e N No ot te e
4
12. TRANSFER To transfer a call.
13. RE/DIAL
(MODEM)
Redials the last dialed number.
Also works as a “send” button
after a phone number is entered.
Moreover, the dial-up modem will
start to dial your Internet
connection when this button is
pressed.
14. MEMORY KEYS
Ten memory keys for direct dial.
15. PHONE BOOK Phone Book.

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
Chapter 3
1. How to connect the cables?
Step 1
Please take the IP Phone and the handset out of the package. Connect the
handset to the IP phone by plugging one end of the handset cord into the
socket under the IP Phone and the other end of the handset cord into the
socket in the lower end of the handset. (Figure 1)
Figure 1
Step 2
Please plug in the power adaptor to the power socket of the IP Phone.
(Figure 2)
5
Figure 2

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
2. Connection Setup
4 Ways of Connection Setup
There are 4 different ways to setup the GLIPFone connection, depending on your
Internet connection type.
a. Integrated Router/DSL Modem Connection
If you have an integrated router/DSL modem you should connect the
devices as shown in the diagram below. Remember that there is no need to
change the configuration of your IP Phone.
6

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
b. DSL Modem Connection
If you connect to the Internet through your telephone line (DSL modem),
you should connect your IP phone as shown below. One RJ-45 cable
connects the DSL modem to the WAN port in your IP phone and you can
connect your PC or laptop to the Internet using another RJ-45 cable through
the PC port/socket of your IP Phone.
7

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
Follow the instruction below to configure your IP Phone using a DSL Modem
connection:
I. Press OK/Menu on the keypad
II. Use up and down keys and
choose Configure
III. Enter 135 as password and
press OK/Menu
IV. Choose Network by pressing
OK/Menu again
V. Scroll down the menu using
down with up/down keys and
select the PPPoE
VI. Change the PPPoE option to
(Yes) PPPoE with OK/Menu.
When you change the option to
Yes you will see 2 additional
options. You can access them
by pressing up/down keys
VII. Select “PPPoE username” and
enter your username and press
OK/Menu
VIII. Use the up/down keys and
select PPPoE password. Enter
your password. Then press
OK/Menu
8

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
c. Direct Internet Connection
If you connect to the Internet directly through a wall jack via a RJ-45 cable,
you can simply connect the wall jack to the WAN port of your IP Phone and
connect your PC to Internet via another RJ-45 cable through PC port of the
IP Phone. Remember that there is no need to change the configuration for
this type of connection.
9

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
d. Dialup Connection (using built-in dialup modem of IPPhone)
If you have or if you want to use dialup Internet connection, you should
setup the connections as shown in the diagram below. Connect one end of
the telephone cord (RJ-11) (shiny cable) to the telephone wall jack and
insert the other end in to the socket between 7V Power and WAN socket of
your IP Phone. Please remember that your IP Phone will never work with
traditional telephone lines. You will not be able to share the dialup Internet
connection through the PC port.
With this type of connection, you must configure the IP Phone to use the built-in
dialup modem for Internet connection. Please configure the IP phone following the
instructions below:
10
I
In ns st tr ru uc ct ti io on n I Im ma ag ge e
I. Press OK/Menu on the keypad

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
I
In ns st tr ru uc ct ti io on n I Im ma ag ge e
11
II. Use up and down keys and
choose Configure
III. Enter 135 as password and press
OK/Menu.
IV. Choose Network by pressing
OK/Menu again.
V. Change the (NO) ModemOn to
(Yes) ModemOn by pressing
OK/Menu again
VI. Use the up/down key and
select Dial Number in the menu
by pressing OK/Menu.
VII. Enter the telephone number
given by your Internet provider.
VIII. Enter the user name given by
your Internet provider.
IX. Enter the password given by
Internet provider.
X. Dial DiscTime – Number of idle
minutes, which the modem will
disconnect the connection. If set
as 0, modem will not disconnect
the connection at all time.

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
Note:
zIn some cases, in order to receive dial tone, users need to enter “.” (Dot).
For example, if you enter 0.xxxxxxxx in this case 0 is the number to dial
out and “.” is for receiving dial tone.
zAfter pressing Re/Dial key to go online, the built-in modem will
automatically attempt to dial 3 times.
zIf you try to make an outgoing call while not connected to the internet,
the built-in modem will automatically attempt to connect to the Internet.
zYou can disconnect the connection at any time by pressing “HOLD” key.
e. The Final Step
After connecting the cables and configuring the IP Phone, within
approximately 2 seconds the LCD display of the IP Phone will show
“Starting…” and then “Registering (222…)”.
Starting
Registering
The following message will be shown when registration of GLIPFone service is
successfully completed.
12
SIP (your GL ID number)
Date & Time

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
Chapter 4
1. Customizing Phone Settings
a. Handset and Speakerphone Volume
i. To increase or decrease the volume for hearing incoming
sound, press the -IN VOL+ key repeatedly. If you press + side
it will be increased and vice versa.
ii. To increase or decrease the volume for speaking (outgoing
sound/microphone) press the -OUT VOL+ key. If you press +
side it will be increased and vice versa.
b. Ringer Volume and Type
i. To adjust ringer volume you must follow the instructions below:
1. Press the OK/Menu.
2. Select View.
3. Choose Network Value.
4. Select IP Address.
5. Enter the IP address in your Internet browser’s address
bar/field.
6. Login as ROOT and enter password as 1234.
7. From the left side bar select Management.
8. From the new sub menu select Voice.
9. Change the volume by choosing a number from 0 to 9.
10.Change the ring type by selecting one of the 10
available ring tones.
2. Phone Book on the IP Phone
a. Adding a Phone Number
13
a. Press Phone Book key.
b. From the menu, choose
Phone Book by pressing
OK/Menu Key.
c. Select add from the new
menu (Use Up/Down key
for choosing and OK/Menu
for selecting).

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
d. After pressing OK/Menu,
Name= will appear on the
display. Enter a name and
press OK/Menu.
e. Enter telephone number for
the above entered name
and then press OK/Menu.
f. Repeat the above directions
to add more numbers.
b. Accessing the Phone Book
a. Press PhoneBook key.
b. From the menu, choose
PhoneBook by pressing
OK/Menu Key.
c. From the new menu, select
List (Use Up/Down key for
choosing and use
OK/Menu for selecting).
d. An alphabetically sorted list
will appear and you can
select an entry by using
Up/Down key and then
OK/Menu key.
14

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
3. Setting Speed Dial on IP Phone
15
a. Press PhoneBook key.
b. In the menu choose Speed
dial by pressing OK/Menu
Key.
c. In the new menu, use the
UP/Down key and select
the preferred memory by
pressing the OK/Menu.

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
16
Chapter 5
Making Telephone Calls
1. Placing a Call
a. For calls to another GLIPFone:
a. Pick up the handset or press the speaker key
b. Dial GLIPFone number starting with GLIPFone code (222)
c. Press # or OK/Menu
«GLIPFone to GLIPFone calls are FREE. Tell your friends to
sign up for GLIPFone service and enjoy the benefits.
b. For calls to regular phones (including local lines) in USA and Canada:
a. Pick up the handset or press the speaker key
b. Dial 1 + area code + telephone number
c. Press # or OK/Menu
c. For international calls:
a. Pick up the handset or press the speaker key
b. Dial 011 + country code + area code + telephone number
c. Press # or OK/Menu
«If you call a regular phone from your GLIPFone, you will
first hear a message about number of minutes available
for that destination. You will then be connected to the
number dialed like any other prepaid long distance
service.
2. Putting a Call on Hold
a. During a call, press the hold key.
b. When you press the key you will hear a dial tone.
c. To cancel the hold, press the hold key 2 times.
3. Transferring a Call to Another Number
a. Transfer service is available when someone calls you by dialing your GL
number or when you call someone by dialing their GL Number.
b. During the call, press the Transfer key. This puts the call on hold.

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
17
c. Dial the number or office extension to which you want to transfer the call.
d. After you hear a non-typical dial tone, hang up.
4. Redialing the Last Number Dialed
1. Pick up the handset or press speaker key.
2. Press Redial key or dial *70.
3. Press # or OK/Menu.

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
18
Chapter 6
Star Command Services and Messages
GLIPFone, like other telephone services, provides many different services for its
users. All these services are available by default in the factory settings of the phone.
Commands start with * followed by one or two numbers or characters. For ease of
use, these services are activated and deactivated using almost the same procedure.
For instance, call waiting is activated by *68 and is deactivated by *78. Also, if you
want to reset all star commands to the default mode, you can simply use *99.
M
Me es ss sa ag ge e
y
yo ou u
h
he ea ar r
N
No ot te es s
D
De ea ac ct ti iv va at te e
F
Fe ea at tu ur re e
c
co om mm ma an nd d
F
Fe ea at tu ur re e
Customer Service
response
24/7 customer service
access
_*0#Customer Service
At this time you
have # dollars and #
cents available for
this call.
Balance check through
star commands
_*1#
Credit
Announcement
Enter your password
Access to voice mail
option with a personal
password
_*4#Check Voice Mail
A list of services will be
accessed
_*9#Help
The Speed Dial you
specified was set
Speed dial number is
between 0 to 99
*51*0-99*#
*41*speed dial number*1(area
code)+number*#
*41* speed dial number*011+(country
code)+number*#
Speed Dial
Credit Balance
Announcement is ON
or OFF
Activate or deactivate
the announcement of
the credit balance at the
start of each call
*52#*42#
Activate Duration
Announcement
Send All Calls To
Voicemail is ON or
OFF
All calls will be
forwarded to voice
mailbox without ringing
*53#*43#
Send all Calls to
Voice Mail
Call Forwarding is
ON or Call
Forwarding is set to
a chargeable
number. Please
ensure that your
account has enough
funds.
Calls to callee’s principal
number are forwarded
to another number
*71#
*61*1(area code)+number*#
*61*011+(country code)+number*#
Call Forwarding
Forward No Answer
is ON or Forward No
Answer is set to a
chargeable number.
Please ensure that
your account has
enough funds.
If the callee doesn’t
answer a call, call is
forwarded to another
number or to voice mail
*72#
*62*1(area code)+number*#
*62*011+(country code)+number*#
Forward No
Answer
Forward Busy is ON
or Forward Busy is
If the callee is busy on a
call, a second incoming
*73#
*63*1(area code)+number*#
Forward Busy

Group of Gold Line
180 West Beaver Creek Road
Richmond Hill, Ontario
L4B 1B4 Canada
Tel:[phone]
Fax: [phone]
www.GLIPFone.com
19
M
Me es ss sa ag ge e y yo ou u h he ea ar r
N
No ot te es s
D
De ea ac ct ti iv va at te e
F
Fe ea at tu ur re e c co om mm ma an nd d
F
Fe ea at tu ur re e
set to a chargeable
number. Please
ensure that your
account has enough
funds.
Call is forwarded to
voicemail or another
number
*63*011+(country code)+number*#
Do not disturb is On
/Off.
Callee rejects all
incoming calls by
forwarding calls to
voicemail
*74#*64#Do Not Disturb
Caller Id Block is ON
or OFF
Caller’s phone number
is hidden from the callee
*75#*65#Call Id Block
Anonymous Call
Rejection is ON or
OFF.
A call with a blocked id
is rejected by callee.
*76#*66#
Anonymous Call
Reject
Caller’s phone number
is hidden if the
command is entered
before tel. number
*67+1(area code)+number*#
*67+011+(country code)+number*#
Call Id Block/per
call
Call waiting is ON or
OFF.
Alerts of incoming calls
and allows switching
between calls
*78#*68#Call Waiting
*69#
Dial Last Missed
Call
*70#Redial
*81#
Dial Last Received
Call
Language is set to
English.
**1#English Language
Language is set to
French.
**31#French Language
This is for
initialize to default
settings.
Reset the services to
default settings
*99#Reset Services