Sylvox BT24A0KEGB User manual

USER’S MANUAL
Bathroom TV
S l ox
Note: The product and illustrations in this user's manual is only for explanation purposes and may vary depending on model.
Note: TV Installation instructions (detailed on page 5)
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General Information
To avoid damaging the television set please observe the following safety instructions
during setup and use.
Before cleaning, disconnect the television set. Use only a soft
damp cloth or a special cleaning product for flat-screens.
Cleaning the television set
LED Display Too much pressure on the screen can damage the television set.
Heat/damp/humidity The television set should not be exposed to high temperatures
(radiators, open fire).
The television set should not be used in areas with high humidity.
If moved from a cool area to one with a higher temperature, the
television set should be left for at least an hour before plugging
it in. A rapid change of temperature can lead to the formation of
condensation in the television set itself. This can lead to damage
if the television set is in use.
Condensation
To prevent overheating of the television set the ventilation slots at
the rear should always be clear.
Air Circulation
It is important to ensure that no small objects or liquids enter the
television set. They can cause damage or even fire.
Small Objects
Take care to avoid crushing fingers or other objects when turning
the television set in any direction.
Use the television set only with the voltage indicated in the
specifications.
Ensure that there is easy access to the plug and that the television
set can always be disconnected from the electricity supply.
Do not disconnect the television set by pulling the power cable.
Always take hold of the plug. The power cable must not be kinked
or placed over sharp edges.
Crushing
Electric Supply
When moving the television set, hold only the casing.
Repairs and servicing must be undertaken only by authorised and
trained personnel.
Moving the Television Set
Repairs/Accessories
In accordance with the Batteries Regulation, batteries are to be
disposed of only in containers provided for this purpose.
In extreme weather (storms, lightning) and long inactivity periods (going on holiday)
disconnect the TV set from the mains. The mains plug is used to disconnect TV set from the
mains and therefore it must remain readily operable. If the TV set is not disconnected
electrically from the mains, the device will still draw power for all situations even if the TV is in
standby mode or switched off.
USER'S MANUAL
BEDIENUNGSANLEITUNG
MANUALE D’UTENTE
MANUEL DE L'UTILISATEUR
MANUAL DE USUARIO
English
Deutsch
Français
Italiano
Español
English

IMPORTANT - Please read these instructions fully before installing oroperating
WARNING: Never let people (including children) with reduced physical, sensory or
mental capabilities or lack of experience and / or knowledge use electrical devices
unsupervised.
For ventilation purposes, leave at least 5cm of free space around the TV.
The ventilation should not be impeded by covering or blocking the ventilation openings
with items, such as newspapers, table-cloths, curtains, etc.
The power cord plug should be easily accessible. Do not place the TV, furniture, etc. on
the power cord. A damaged power cord/plug can cause fire or give you an electric shock.
Handle the power cord by the plug, do not unplug the TV by pulling the power cord. Never
touch the power cord/plug with wet hands as this could cause a short circuit or electric
shock. Never make a knot in the power cord or tie it with other cords. When damaged it
must be replaced, this should only be done by qualified personnel.
Do not expose the TV to dripping or splashing of liquids and do not place objects filled
with
liquids, such as vases, cups, etc. on or over the TV (e.g., on shelves above the unit).
Do not do not place open flames such as lit candles on the top of or near the TV.
Do not place any heat sources such as electric heaters, radiators, etc. near the TV set.
Do not place the TV on the floor and inclined surfaces.
To avoid danger of suffocation, keep plastic bags out of the reach of the babies, children
and domestic animals.
Do not dispose of the batteries in fire or with hazardous or flammable materials.
Warning: Batteries must not be exposed to excessive heat such as sunshine, fire or the like.
If you think batteries might have been swallowed or placed inside any part of the body,
seek immediate medical attention.
WALL MOUNTING WARNINGS
Read the instructions before mounting your TV.
Do not install the TV on an inclined.
Use the specified wall mounting screws and other accessories.
Tighten the wall mounting screws firmly to prevent the TV from fall.
Do not over-tighten the screws.
A television set may fall, causing serious personal injury or death. Many injuries, particularly
to children, can be avoided by taking simple precautions such, Educating children about the
dangers of climbing on furniture to reach the television set or its controls.
Accessories
Please make sure the following items are included with your TV.
If any items are missing, Please contact us.
Warranty Card
User’s manual
Remote Control
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English
BracketTelevision
Screw * 11
Screwdriver
Remote control base
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Adapter
Euro Schuko plug power cord
or AUS plug power cord
or UK power cord

Content Specification
Note:
Design and specification modification maybe made at any time without prior notice,
all data and dimensions are approximations.
BT24A0KEGB
24"
30W
DC 12V 4A
1920 X 1080
Product Dimensions
(Include base bracket)
2 x 5W
BT32A0KEGB
32"
58W
DC 12V 6A
English
English
PAL/NTSC
DVB-T2-S2
48.25MHz‐863.25MHz
Video input Format
TV INSTALLATION MANUAL
OVERVIEW
REMOTE-CONTROL UNIT
GENERAL DESCRIPTION
5
2-3
9
SPECIFICATION 1
8
10-12
INITIAL SETUP
SUPPORTINGSIGNALS 4
TROUBLESHOOTING 30-32
WARRANTY POLICY 33-34
7
6
32" TV SIZES
24" TV SIZES
ANTENNA
INPUT SOURCE
PRIVACY
ACCOUNTS & SIGN-IN
15-19
13-14
24
HOME SCREEN 13
23
25
APPS
CHANNELS & INPUTS 15
22
20-21
NETWORK & INTERNET
DISPLAY & SOUND
REMOTES & ACCESSORIES 28
25-27
SYSTEM
593.2 X 412.5 X 47 mm 759.2X 527.7 X 57 mm
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Overview
Overview
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English
7. HDMI 2(ARC)
Connecting for HDMI.
8. HDMI 1
Connecting for HDMI.
9. USB 1/2
Connecting for USB signal.
10.EARPHONE OUT
Connecting for headphone.
11.CI+
Used to insert the CI card.
12.MINI AV IN
Connecting for VIDEO signal input in
Composite mode.
1. DC 12V
2. DVB-T2
Connected to external antenna to receive
the ATV/DTV program in ATV/DTV mode.
3. DVB-S2
Connected to external SATELLITE to receive.
4. RJ45
Ethernet connection for.
5. R/L OUT
Connect to the audio output jacks on your
amplifier/home theater.
6. COAXIAL OUT
Coaxial Digital audio output.
USB 2
DC 12V LR
OU T
DVB -S2 COAXI AL
OU T
RJ45
DVB -T2 USB1
HDM I1
HDM I2
ARC EAR P HONE
OU T
CI+
MIN I AV
IN
POWER INDICATOR
Red: In standby mode.
REMOTE CONTROL SENSOR
POWER: Press this button to turn the TV on or off.
SOURCE: Press to open the input source list.
MUTE: Press this button to cut off the sound of the TV set temporarily, press again to resume.
CH-/+: Press to change channels.
In the on-screen menu, use the CH +/- buttons as up/down arrow buttons.
VOL-/+: Press to increase or decrease the volume.
In the on-screen menu, use the VOL +/- buttons as left/right arrow buttons.
DVB-S2 & CI+ will not be available in Australia
CI+ will not be available in New Zealand
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Supporting Signals
PRESET MODE (HDMI)
1
2
3
4
5
6
7
Resolution
640x480
720x480
720x576p
800x600
1280x720p
1920x1080i
1920x1080p
V.Freq.(Hz)
59.94
59.94
50
60
60
60
60
H.Freq.(KHz)
31.469
31.469
31.25
37.9
45
33.75
67.5
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TV Installation Manual
Installation instructions
1. Make a hole in the wall, and the size of the hole
should not exceed the size of the Television
(Please refer to pages 6-7 for TV size details)
(Please leave enough space for the cables)
PLEASE NOTE: installation of your TV should be carried out by a technical competent person
and confirm to all relevant regulations. lf in any doubt please contact us or a qualified electrician.
Your warranty will be void if any problems are due to incorrect installation/ poor sealing of the unit.
1. Ensure that you get the correct viewing position when installing your mounting plate. Once you
have got the correct position check that there are no hazards around the area of installation, for
example, cables or pipes.
2. Please use our Mounting plate TV sizes (TV Size detailed on page 6-7) below to cut out a
recess in the wall and the size of the hole should not exceed the size of the TV.
3. Unscrew the plate at the back of the TV and connect all required wire connection from the wall,
through the square cable hole to the TV, then screw back the plate securely ensure all the
connected wires are going through the square cabling hole are not pinched or broken .
4. Fix your mounting plate into place with the screws provided.
5. Once you have checked that the TV is functioning correctly and all cables are fitted, apply
unbro-ken bead of silicon to the inside of the TV bezel at least 5mm thick.
6. Please ensure the bezel is firmly sealed to the wall surface to complete the waterproof
properties of the installation. lf it is not sealed correctly this will void your warranty.
2. Position the mounting plate
Screw hole
Cable hole
3. Fit the waterproof television
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32" TV sizes24" TV sizes
Television(Unit:mm)
Bracket(Unit:mm)
Television(Unit:mm)
Bracket(Unit:mm)
67

Remote-Control unit
General Description
Note:
1) Batteries should last approximately one year under normal use (actual use will vary).
2) If the TV will remain inactive for an extended period of time, remove the batteries from the remote
control to avoid possible damage due to leakage.
3) Do not mix old and new batteries or different types of batteries.
4) Do not throw batteries into fire or water.
5) The batteries (battery pack or batteries installed) should not be exposed to excessive heat such
as sunshine, fire or the like.
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English
Point the remote towards the remote
control sensor of the wireless TV and
use it within 7 meters.
Put the used batteries into the recyc-
ling bin since it can negatively affect
the environment.
Installing Batteries
1
2
3
Use the accessory screwdriver
to remove the four screws of
the battery cover of the remote
controller and open the
battery cover.
Insert two 1.5V AAA size
batteries in correct polarity.
Don´t mix old or used
batteries with new ones. 2 x size
AAA 1.5V
Lock the four screws on the
battery box cover of the remote
controller with a screwdriver.
Please keep the screwdriver.
1. POWER: Turn the TV on and off.
2. MUTE: Press this button to cut off the sound of the TV
set temporarily, press again to resume.
3. Digital Buttons(0-9, -): Directly select channel with
digital buttons.
4. INPUT: Press to open the input source list.
5. NETFLIX: If network connects, press this key to view
NETFLIX directly.
6. YouTube: If network connects, press this key to view
YouTube.
7. Disney+: If network connects, press this key to view
Disney+.
8. Prime Video: If network connects, press this key to
view Prime Video.
9. Profile: Switch profile.
10. Google Assistant: Open Google Assistant.
11. Settings: Access the settings (direct or through the
dashboard in GTV)from any place in the system.
12. Arrow buttons ▲▼◀▶: Use to select on-screen menu
items and change menu values.
13. OK: Confirms selection.
14. BACK: Return to the previous menu.
15. Guide: Open Live TV EPG.
16. HOME: Display the HOME page.
17. VOL+/- : Press these buttons to adjust the volume.
18. CH : Press these buttons to change channel ∧/∨
upward or downward.
19. INFO: Press to display the channel information.
20. : In DTV mode, press ● button to record the TV
program.
21. APPS: Press to display the app list.
22. LIST: Press to display the channel list.
23. CC: Display CC function menu in TV/AV mode.
24. Button: Press to open virtual keyboard in DTV source.
25. MTS/AUDIO: In USB mode, press this button to
switch audio track when movie is playing. In TV mode,
press this button to switch MTS or Audio Language.
26. DIGITAL MEDIA PLAYER CONTROL BUTTON:
Include backward, forward, play/pause, stop in USB mode.
27. COLOR BUTTONS: It's used in the APPS.
1 2
3
4
5
7
6
8
9
10
11
13
12
14 15
16
17 18
19
20 22
21 25
23 24
26
27
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Initial Setup
1. Please connect the TV to the power supply, and the indicator light will be red after power-on.
Press the (power) button on the remote control or TV to turn on the TV.
2. You need to pair the remote control with the TV first. After the code is successful, you can
use the Operate the Bluetooth remote control of the TV.
3.Press ▲/▼ to select the system language and press OK to confirm the language.
4. Press ▲/▼ to set up Google TV which need to sign in google account for Google service,
or basic TV which not need to sign in google account.
5. Scan setup code to download Google home app on your phone to set up or press ▲/▼ to set
up on TV.
6. Press ▲/▼ to select the wifi to connect, press OK and enter the password to confirm the
connection is successful.
7. By accepting the Google Terms of Service to improve the product experience, select "Accept"
to accept this condition.
8. Set your location.
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9. Set the Tuner mode, You can also choose to skip first.
10. Please double check your Settings, After confirming OK, you can use it.
※The content displayed in the image depends on your region.
HOME SCREEN
After completing the wizard Settings, you can watch TV and go to the home screen.
1. Open Google Assistant or start a text search.
2. Among the applications installed on the TV, the icons for the favourite applications are shown inside
here. (Favourite applications can be added/ deleted/changed its order by users.)
2
1
Inputs: Icon to select an input source.
Settings: Various settings can be configured here. For details on the settings, see the next explanation.
INPUT SOURCE
In the HOME interface, press ▲/▼/◄/► to select the "Inputs" icon, press OK to open the input source
list, then press up to highlight an input and press OK to switch.
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Channels & Inputs
To set Channels and Inputs
Add channels
To add for the first time or additional channels, please follow the steps below:
1 Go to Settings > Channels & Inputs > Channels
2 Select your signal type
3 Select Channel Scan to start channel installation.
NAVIGATING THE ON-SCREEN MENU
1. In the HOME interface, press the ► key to select the icon of the circular settings menu, press OK to
confirm.
2. Press ▲/▼ button to select what you want set.
3. Press OK to enter setting.
Antenna
Press on remote controller, and select ATV or Antenna to search TV channels.
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Under live TV, press the button to display the list of input sources. You can select the desired
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After entering into ATVpage, thenAuto TuningandManual Tuningare for optional Auto Tuning will
search frequency automatically.
Choose Auto Tuning, and press confirm, then it searches TV channels automatically.
The TV channels will be ordered by TV automatically after the end of searching.
Searching frequency, audio system and color system can be revised by Manual Tuning.
Antenna Tuning also can be divided as Auto Tune and Manual Tune
Set LCN as on, and the TV channels will be ordered automatically after searching
Automatic Channel Update: it’s a function to update frequency automatically.
Click OK to choose Auto Tuning mode.
The TV channels will be ordered by TV automatically after the end of searching.
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Press on remote controller, and select Satellite Tune to search TV channels. Adding Satellite
Set LCN as on, and the TV channels will be ordered automatically after searching.
Select Satellite
It’s optional to delete Satellite, edit Satellite, and add Satellite, after confirm the TV will scan channels.
Edit Satellite
Press Scan to search Programmes.
The TV Programmes will be ordered by TV automatically after the end of searching.
Inputs
Consumer Electronic Control (CEC) - This allows you to operate the linked functions between
our brand devices with CEC feature and this unit. We do not guarantee 100% interoperability
with other brands of CEC compliant devices.
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Display & Sound
To set Picture and Sound
Picture
Picture Mode
Standard: For normal TV viewing.
Movie: Deep picture settings for a cinematic experience.
ECO: Eco TV settings for low power consumption.
Vivid: Enhanced picture contrast and sharpness for viewing in a well-lit room.
Sports: Brilliant picture settings for high action.
Game: Optimized for PCs and game consoles.
Screen Brightness
Adjusts the LED brightness to affect the overall brilliant color.
Advanced Settings
For more detailed picture settings, go to Advanced Settings, where you find settings for Color
Temperature, Noise Reduction And Picture Reset etc.
Sound
Sound Mode
The following sound settings can be configured. Depending on the format of the broadcasting,
some sound settings are not available.
Standard: For normal TV viewing.
Movie: Powerful sound settings for a cinematic experience.
Music: Optimized for music playback.
News: Set the anchor's voice at a comfortable volume.
Personal: The customized settings you preferred.
Audio output
Output Device: TV Speaker/SPDIF/Optical/HDMI-ARC
Digital Output: Auto/Bypass/PCM/ Dolby Digital Plus/ Dolby Digital
Digital Output Delay
The on-screen picture and the sound from an amplifier via the digital audio (SPDIF) output
jack are synchronized by delaying .the output from the connection.
The higher values will increase the digital audio (SPDIF) output delay.
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Network & Internet
Setup network connection settings in order to use apps or network upgrade functions. To set
Network & Internet.
Accounts & sign-in
You can manage to add or remove your Google account and kids profile account.
Wi-Fi setting
1. Confirm that Wi-Fi is turned on and you’re connected to the correct network.
2. If not, locate the network you’d like to connect to and select it to connect. Enter the
password if required.
3. Open one of your apps.
4. Play your video, music, or game again.
Note(s)
If you still have issues, turn the Wi-Fi option off and on again.
Use your Mobile/Tablet hotspot
Automatically adjusts video quality to use less mobile data.
● Data Saver reduces your data usage on mobile connections, increasing watch time by up to 3x.
● Data usage and alerts help you monitor your data usage while watching TV.
Scanning always available
Let Google’s location service and other apps scan for networks, even when Wi-Fi is off.
Ethernet
Proxy settings: Set Proxy manually.
IP settings: Configure the IP setting for your network connection.
Google Account
Google TV profiles let everyone in your home enjoy their own personalized space with their
Google Account. With a personalized profile, you'll get TV show and movie recommendations
just for you, easy access to your personal watchlist and help from your Google Assistant.
Add Google account
You can add more than one account on your Google TV so you can sign in to services with
multiple accounts. Your media and activity sync across devices that your Google Account is
signed in to.
Add a Kid
Set up a kids profile on Google TV to choose which apps your kids can use, and to set up
bedtime reminders and screen time limits.
* Kids profiles may not be available in some regions or on some devices.
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Privacy
This section is privacy settings of your TV, Google account and applications.
Apps
This section is apps settings, such as checking details and permissions.
Location
● Google may collect location data periodically and use this data in an anonymous way to
improve location accuracy and location-based services.
Usage & diagnostics
● Automatically send diagnostic information to Google, like crash reports and usage data
from your device, apps, and Chromecast built-in. you can adjust these permissions at any
time from device settings. Learn more at g.co/tv/diagnostics.
Ads
● Manage your afs settings, such as resetting your advertising ID.
Google Assistant
You can ask questions and complete tasks on your Google TV with Google Assistant. Google
Assistant comes installed on your Google TV device. You can turn it on when you first set up
your device, or you can turn it on later.
Payment & Purchases
● Manage your account and purchases through the Play Store app on your mobile device, or
by following these links in a Web browser:
● Payment methods g.co/ManageWallet
● Order history g.co/Play/Order
● Subscriptions g.co/Play/Subscriptions
Security & Restrictions
● Your device and personal data are more vulnerable to attack by apps from unknown
sources. You agree that you are solely responsible for any damage to your device or loss of
data that may result from using these apps.
System
Accessibility
You can use a screen reader, closed captions, Switch Access, and more to make your Google
TV device more accessible.
1. Press a (HOME) and use ▲▼◀▶ to select Settings then press OK.
2. Use ▲▼to select System, then press OK.
3. Use ▲▼to select Accessibility, then press OK.
4. Adjust the following items.
Turn on closed captions
Your caption preferences might not apply to certain apps.
1. From the Google TV home screen, in the top right, go to the user profile icon and select
Settings.
2. Select System > Accessibility.
3. Select Captions.
4. Turn on Display to show captions. Then choose your options.
You can choose the size, font, color, background and other characteristics of the caption text.
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Turn on high contrast text
1. From the Google TV home screen, in the top right, go to the user profile icon and select
Settings.
2. Select System > Accessibility.
3. Turn on High contrast text (Experimental).
Text to speech
Text to speech output settings.
To set On/Off of this function, select and set TalkBack.
Use accessibility shortcuts
Accessibility shortcuts are a quick way to turn on accessibility features. To use accessibility
shortcuts, you first need to turn them on.
To turn on accessibility shortcuts:
1. From the Google TV home screen, in the top right, go to the user profile icon and select
Settings.
2. Select System > Accessibility.
3. Select Accessibility shortcut > Enable accessibility shortcut.
4. By default, the shortcut turns on TalkBack. To change what's included in the shortcut,
choose Shortcut service.
5. Choose an option and select OK.
To use the shortcut: On your remote, press and hold the back arrow and down buttons at
the same time for 3 seconds.
TalkBack
TalkBack is the Google screen reader included on Android devices. TalkBack gives you spoken
feedback so that you can use your device without looking at the screen.
Change screen reader settings
1. From the Google TV home screen, scroll up to the top navigation bar.
2. Select Profile Settings > Dashboard > Settings.
3. Select System > Accessibility.
4. Under “Services,” select TalkBack > Configuration.
5. Change settings for speech volume, verbosity (such as keyboard echo and usage hints),
and spoken passwords.
Note(s)
To find more options and settings for TalkBack, such as speech rate and intonation, in the
Accessibility menu, select Text to speech.
Use a screen reader
1. From the Google TV home screen, scroll up to the top navigation bar.
2. Select Profile Settings > Dashboard > Settings.
3. Select System > Accessibility.
4. Under “Services,” select TalkBack > Enable > OK.
Turn on Switch Access
1. From the Google TV home screen, in the top right, go to the user profile icon and select
Settings.
2. Select System > Accessibility.
3. Under “Services,” select Switch Access > Enable > OK.
About
You can check system update and TV registration information.
Reset
This will restore your device to default settings and erase all data, accounts, files, and
downloaded apps.
Date & Time
Automatic date & time
Use network-provided time or off
If it is set to off, please manually set the date and time.
Set time zone
Select your time zone
Use 24-hour format
Set the time to display in a 12 or 24-hour format
Language
You can set the language for the on-screen display.
1. Use ▲▼to select Language, then press OK.
2. Use ▲▼ to select English (Canada), English (United States), Español or Français then
press OK.
Keyboard
Perform the keyboard setting.
Storage
Internal shared storage
Removeable storage
Ambient mode (Digital Photo Frame)
Google TV lets you set your TV to scroll through Google Photos
when you're not watching anything.
Power & Energy
Power on behavior
Select the screen to start when powering on the TV.
Cast
Cast to Google TV
You can cast content from phones, tablets, or laptops to your
Google TV.
Restart
It just makes the TV turn off and again on. Your all settings will be kept. If you want to delete all
settings of the TV, please do factory reset. Settings > System > About > Reset > Factory reset
* This will restore your device to default settings and erase all data, accounts, files, and
downloaded apps.
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Remotes & Accessories
You can connect several Bluetooth devices, like headphones or game controllers, to your
Google TV. You can only connect one audio device at a time.
Pair a Bluetooth device
1. From the Google TV home screen, in the top right, go to the profile picture or initial and
select Settings > Remote &Accessories > Pair accessory
2. Make sure your device is in pairing mode or is visible to other devices.
3. Identify the device you want to pair from the list and select it.
4. On the Bluetooth pairing request screen, select Pair.
Note(s)
Accessories that have been paired with your device appear in the Remote& Accessories
section of Settings. You can also rename or forget devices.
Reconnect a paired device
1. From the Google TV home screen, in the top right, go to the profile icon and select Settings
> Remote & Accessories
2. Under “ACCESSORIES” choose your device.
3. Select Connect.
Fix problems with connecting
Bluetooth devices
If your Bluetooth device won't connect, it could be an issue with the Bluetooth device or your
TV.
Troubleshoot connection issues
1. Turn off your Bluetooth device and then turn it back on. After your device is reset, try to pair
it again.
2. If you have multiple devices paired with your TV, disconnect the ones you're not using.
3. Unplug your TV for 10 seconds and then plug it back in. When your TV is on, try to pair it
again.
4. Check if your Bluetooth device connects to other devices, such as a phone or tablet.
A. If your device connects to other devices:Reset your Google TV device to factory settings.
B. If your device doesn't connect to other devices:Check that your Bluetooth device has up-
to-date software or get help from the device's manufacturer.
Due to the product characteristics featured on the Apps store, as well as limitations in available
content, certain featured applications, and services may not be available on all devices or in all
territories. Some Apps featured may also require additional peripheral device or membership fees.
Services and content availability are subject to change without prior notice.
Manufacture takes no legal responsibility whatsoever for any interruption of App services caused by
the service provider for any reason.
An unstable Internet connection may cause delays or interruptions. In addition, applications may
terminate automatically depending on the network environment.
Applications services and updates may become unavailable.
Application content is subject to change by the services provider without prior notice.
Specific services may differ with the version of the application installed on the TV.
An application's functionally may change in future version of the application.
Depending on the third party service provider/s policies, certain applications may not support
multitasking.
The response to remote commands and the resulting on screen display may be delayed while a
webpage is loading.
The copy and paste operations are not supported.
The web browsing speed will differs with the network environment.
Depending on the types of video/audio codecs supported, it might not be possible to play certain
video and audio files while playing content.
Apps store have certain limitation, it consist many inbuilt apps for various needs of user but user
doesn't have facility to add other apps from any other media.
Read Before Using Apps
(*Terms & Conditions Apply)
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USB not playing
Noise from speaker
TV turns off automatically
Symptoms Possible solutions
Check your area is covered by Digital Video Broadcasts.
Try re-tuning or manually tuning missing channels.
Check that you are using the correct antenna type.
Check if the channel has been blocked in the main menu
settings.
Please check connecting USB cable and power supply is
connected.
Hard drive has not been formatted. Please make sure USB disk is
compatible and the multimedia data formats are supported. Only
support FAT32 format for the USB disk.
Compression of video contents may cause distortion especially on
fast moving pictures such as sports and action movies.
Check cable connections, make sure a video cable is not
connected
to an audio input.
Low signal level may cause sound distortion.
Check if the Off Timer is set to On in the Setup menu.
Sleep Timer may have been enabled.
If there is no signal for about 10 minutes from an input, the TV will
turn off.
Check if the On Timer is set to On in the Setup menu.
Black bars on each side will be shown on HD channels when
displaying SD (4:3) contents.
Black bars on Top & Bottom will be shown on movies that have
aspect ratios different from your TV.
Adjust picture size option on your external device or TV to full
screen.
After Auto Tuning only
some channels are
available
Channel cannot be
selected
Picture is distorted,
macroblock, small block,
dots, pixelization, etc
Picture is not shown in
full screen
TV turns on
automatically
Never place a television set in an unstable location. A television set may fall, causing serious
personal injury or death. Many injuries, particularly to children, can be avoided by taking simple
precautions such as:
- Using cabinets or stands recommended by the manufacturer of the television set.
- Only using furniture that can safety support the television set.
- Ensuring the television set is not overhanging the edge of the supporting furniture.
- Not placing the television set on tall furniture (for example, cupboards or bookcases) without
anchoring both the furniture and the television set to a suitable support.
- Not placing the television set on cloth or other materials that may be located between the television
set and supporting furniture.
- Educating children about the dangers of climbing on furniture to reach the television set or its
controls
If your existing television set is being retained and relocated, the same considerations as above
should be applied.
The plug or appliance coupler is used as the disconnect device, the disconnect device shall remain
readily operable.
WARNING
Troubleshooting
If you have any problem, check the couter measures for each symptom listed below. The following
symptoms may have been, caused by inaporopriate adjustment rather than actual malfunction of the
unit. If the trouble pens sts, contact the Customer Care Centre, see back page for contact details.
No power
No picture
Good picture but no
sound
Good sound but abnormal
color or no picture
No response to remote control
Colored dots may be present
on the screen
Picture is breaking up
Please check the power cord plugged in and that the power outlet
works.
Unplug the power cord and plug it in after 60 seconds and restart
the TV.
Please check antenna connection.
Station may be experiencing problems, please tune to another
station.
Please adjust the settings of contrast and brightness.
Please increase the volume.
Please check TV is under mute mode, press MUTE button on the
remote control.
Please check sound settings.
If external devices are being used, check their volumes are not set
too low or turned off.
If using AVI or Component inputs, please make sure cables are
connected properly and not loose.
If using DVI to HDMI cable, a separate audio cable is required.
Make sure a headphone jack >s not connected.
Please check antenna connection and antenna condition. If using
Component input, please check Component connections, incorrect
or loose connections may cause colour problems or cause the
screen to be blank.
Batteries of remote control may have exhausted, if necessary,
please change the batteries.
Clean the remote control lens. The distance between
LED TV and remote control should be within 8m, within
recommended operating angle and path is free of obstructions.
Although the LED screen is made with high-preci sion technology
and 99.99% or mere of the pixels are effective, black dots may
appear or bright points of light (red. blue, or green) may appear
constantly on the LED screen. This is a structural property of the
LED screen and not a malfunction.
Keep the TV away from noisy electrical sources such as cars, hair
dryers, welders, and all optional equioment.
Electrical atmospheric interference such as local or distant ightning
storms may cause picture to break up.
When installing optional equipment, leave some space between
the optional equipment and the TV.
Check the antenna and connection.
Keep the antenna away from any power or inpuVoutput cables.
Symptoms Possible solutions
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English
English
Warranty
Thank you for purchasing this Sylvox product.
If you have any questions, please contact us via our after-sales email or website for assistance.
Customer Service Support:
Service Hotline-USA: [phone] (Monday-Friday,9:00AM-5:00PM EST)
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Warranty Policy
After-sales email:
[e-mail]
[e-mail]
[e-mail]
Website:
www.sylvoxtv.eu
THE DISPOSAL OF ELECTRICAL AND ELECTRONIC EQUIPMENT WASTE
PRODUCTS ON THE PART OF FINAL USERS IN THE EUROPEAN UNION
This symbol on the product or on the container indicates that this product cannot be
eliminated with the general waste. The user is responsible for eliminating this kind of waste
by throwing them away at a "recycling point" specifically for electrical and electronic waste.
Selective collection and electrical equipment recycling contribute to preserve natural
resources and warrant waste recycling to protect environment and health. In order to receive
further information about electrical and electronic waste collecting and recycling, contact
your Local Council, the service of household waste or the establishment where the product
was acquired.
The crossed out "wheeled bin" symbol on the product reminds you of your obligation,
that when you dispose of the appliance, it must be separately collected.
When returning an item, please note the following:
Only items purchased directly from www.sylvoxtv.eu and authorized resellers can be
returned, such as Amazon, Walmart, Newegg, Wayfair, Aliexpress, etc.
We will not accept any return requests for products purchased from unauthorized third-party
suppliers.
Customer must contact the original vendor with your order ID or purchase proof and the detail
of the product issue at Sylvox-Team to request a return/refund/repair/replace before returning
products. Sylvox will provide you with the shipping label in the mail.
Sylvox are responsible for all return shipping costs for quality problem.
If there is no reason to return the product after installation and use, Sylvox shall have the right
to charge restocking fees of 20% of the product value. (Only accept applications for no reason
return within 7 days after arrival, and freight costs are the responsibility of the customer)
Ensure that the item(s) you are returning is repackaged in the original condition with all the
documentation and accessories that came with it.
If the returned product is not in original packaging: artificial damage causes to affect the
second sale, such as its appearance being damaged, the lack of accessories, etc., we will
deduct the corresponding expenses according to the situation.
We will handle your request once getting your returning item.
How to return a product for a refund? (30 days money-back guarantee)
To return an item to Sylvox, Please contact the Sylvox-team to submit an after-sales
application, we will provide you with the shipping label in the mail.
Please include your original order number or order proof in the email and ensure that the item
is returned within 30 days. No refunds will be issued until the item is received in its original
packaging (with its documentation and accessories).
Refunds
Once we receive and verify the condition of your product, a refund is initiated. The way your
refund is processed depends on your original payment method.
For credit or debit cards, refunds will be back to the card-issuing bank within 7-10 business
days of receipt of the returned item. Please contact the card-issuing bank with questions
about when the credit will be posted to your account.
What does the warranty not cover?
The wrong way of use and improper repair by the user caused the failure or damage.
Failure or damage caused by transportation, moving, and falling after purchase.
Other unavoidable external factors cause failure and damage.
Improper use of the equipment caused by water or other solution of damage.
Failure caused by a lightning strike or other electric system reasons
Damage caused by using power supply other than specified voltage.
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