Symetrix xControl User manual
www.symetrix.co | +1.425.778.7728
• The lightning ash with arrowhead
symbol within an equilateral triangle is
intended to alert the user of the presence
of uninsulated “dangerous voltage”
within the product’s enclosure that may
be of sucient magnitude to constitute
a risk of electric shock to persons. The
exclamation point within an equilateral
triangle is intended to alert the user of
the presence of important operating and
maintenance (servicing) instructions in the
literature accompanying the product (i.e.
this Quick Start Guide).
• CAUTION: To prevent electric shock,
do not use the polarized plug supplied
with the device with any extension cord,
receptacle, or other outlet unless the
prongs can be fully inserted.
• Power Source: This Symetrix hardware
uses a universal input supply that
automatically adjusts to the applied
voltage. Ensure that your AC mains
voltage is somewhere between 100-240
VAC, 50-60 Hz. Use only the power
cord and connector specied for the
product and your operating locale. A
protective ground connection, by way of
the grounding conductor in the power
cord, is essential for safe operation. The
appliance inlet and coupler shall remain
readily operable once the apparatus has
been installed.
• User Serviceable Parts: There are no
user serviceable parts inside this Symetrix
product. In case of failure, customers
inside the U.S. should refer all servicing to
the Symetrix factory. Customers outside
the U.S. should refer all servicing to an
authorized Symetrix distributor. Distributor
contact information is available online at:
http://www.symetrix.co.
AVIS:
NE PAS OUVRIR
Il ne se trouve a l’interieur aucune piece pourvant entre reparée l’usager.
SEE OWNERS MANUAL. VOIR CAHIER D’INSTRUCTIONS.
S’adresser a un reparateur compétent.
RISQUE DE CHOC ELECTRIQUE
No user serviceable parts inside. Refer servicing to qualified service personnel.
CAUTION
WARNING:
TO REDUCE THE RISK OF FIRE OR
ELECTRIC SHOCK DO NOT EXPOSE
THIS EQUIPMENT TO RAIN OR MOISTURE
DO NOT OPEN
RISK OF ELECTRIC SHOCK
Important Safety Instructions
1Read these instructions.
2Keep these instructions.
3Heed all warnings.
4Follow all instructions.
5Do not use this apparatus near water.
This apparatus shall not be exposed
to dripping or splashing and no objects
lled with liquids, such as vases, shall be
placed on the apparatus.
6Clean only with dry cloth.
7Do not block any ventilation openings.
Install only in accordance with the
manufacturer’s instructions.
8Do not install near any heat sources such
as radiators, heat registers, stoves, or
other apparatus (including ampliers) that
produce heat.
9This apparatus shall be connected to
a mains socket outlet with a protective
earthing connection. Do not defeat
the safety purpose of the polarized or
grounding-type plug. A polarized plug has
two blades with one wider than the other.
A grounding type plug has two blades and
a third grounding prong. The wide blade
or the third prong are provided for your
safety. If the provided plug does not t
into your outlet, consult an electrician for
replacement of the obsolete outlet.
10 Ensure proper ESD control and grounding
when handling exposed I/O terminals.
11 Protect the power cord from being walked
on or pinched particularly at plugs,
convenience receptacles, and the point
where they exit from the apparatus.
12 Only use attachments/accessories
specied by the manufacturer.
13 Use only with the cart, stand, tripod,
bracket, or table specied
by the manufacturer, or
sold with the apparatus.
When a cart is used, use
caution when moving the
cart/apparatus combination
to avoid injury from tip-over.
14 Unplug this apparatus during lightning
storms or when unused for long periods of
time.
15 Refer all servicing to qualied service
personnel. Servicing is required when
the apparatus has been damaged in any
way, such as power-supply cord or plug
cord is damaged, liquid has been spilled
or objects have fallen into the apparatus,
the apparatus has been exposed to rain
or moisture, does not operate normally, or
has been dropped.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void
the user’s authority to operate the equipment under FCC rules.
Cet appariel numerique de la classe B respecte toutes les Exigences du
Reglement sur le materiel brouilleur du Canada.
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QUICK START GUIDE: xControl
What Ships in the Box
• xControl hardware device.
• A North American (NEMA) or Euro IEC
power cable. You may need to substitute a
cable appropriate for your locale.
• 15 Watt, 100-250 VAC input, 48 VDC
output, PoE injector.
• 18 detachable 3.81 mm terminal block
connectors.
• 3’ shielded CAT5e RJ45 cable.
• This Quick Start Guide.
What You Need to Provide
A Windows PC with 1 GHz or higher
processor and:
• Windows 7®or higher.
• 250 MB free storage space.
• 1024x768 graphics capability.
• 16-bit or higher colors.
• Internet connection.
• 512 MB or more of RAM as required by
your operating system.
• Network (Ethernet) interface.
• CAT5/6 cable or an existing Ethernet
network.
• Rack mount and surface mount kits sold
separately.
Getting Help
Composer, the Windows software that
configures xControl hardware, includes a
help file which acts as a complete User’s
Guide for both hardware and software. If
you have questions beyond the scope of this
Quick Start Guide, contact our Customer
Support Group in the following ways:
Tel: +1.425.778.7728 ext. 5
6:00 am to 5:00 pm PST
Monday through Friday
Web: https://www.symetrix.co
Email:
Forum: https://forum.symetrix.co
www.symetrix.co | +1.425.778.7728
2 of 4
QUICK START GUIDE: xControl
The RJ45 connectors labeled “ARC” are only for use with the ARC series of remotes.
The “ARC” RJ45 connectors on Symetrix products can carry anywhere from 6 to 24 VDC which
can damage Dante and Ethernet circuitry.
ARC
PRIMARY SECONDARY
DANTE NETWORK AUDIO
ARC-2e
DOWN
UP
MENU
ARC-2e
DOWN
UP
MENU
ARC-2e
DOWN
UP
MENU
ARC-2e
DOWN
UP
MENU
ARC
ETHERNET
DO NOT plug the ARC connectors on Symetrix products into any
RJ45 connector labeled “DANTE” or “ETHERNET”.
Declaration of Conformity
We, Symetrix Incorporated, 6408 216th St. SW,
Mountlake Terrace, Washington, USA, declare under our
sole responsibility that the product:
xControl
to which this declaration relates, is in conformity with the
following standards:
IEC 60065, EN 55103-1, EN 55103-2,
FCC Part 15, RoHS
The technical construction le is maintained at:
Symetrix, Inc.
6408 216th St. SW
Mountlake Terrace, WA, 98043 USA
The authorized representative located within the European
Community is:
World Marketing Associates
P.O. Box 100
St. Austell, Cornwall, PL26 6YU, U.K.
Date of issue: April 15, 2013
Place of issue: Mountlake Terrace, Washington, USA
Authorized signature:
Mark Graham, CEO, Symetrix Incorporated.
www.symetrix.co | +1.425.778.7728
3 of 4
QUICK START GUIDE: xControl
Conguring IP Parameters
Locating Hardware
Discovery of, and connection to, xControl hardware is done
with the Locate Hardware dialog found under the Hardware
menu or by clicking the Connection Status box in the bottom
left corner of the xControl icon.
The Locate Hardware dialog will scan the network and list available units with DHCP IP addresses. Select the xControl unit to assign a
static IP address to and click the Properties button. To assign the xControl a static IP address, select “Use the following IP address” and
enter the appropriate IP Address, Subnet mask and Gateway. Click OK when finished. Next, back in the locate hardware dialog, ensure
the xControl device is highlighted and click “Select Hardware Unit” to connect the selected xControl on the network to the xControl in the
Composer Site File. Close the Locate Hardware dialog.
- Or -
- Or -
IP Configuration with Composer
Direct connection to DSP
using PoE injector.
Connection to non-PoE
switch/network using
PoE injector.
Connection to PoE
switch/network without
PoE injector.
Powering and Hookup to the Network
4 of 4
QUICK START GUIDE: xControl
www.symetrix.co | +1.425.778.7728
The Symetrix Limited Warranty
By using Symetrix products, the Buyer agrees to be bound by the terms of
this Symetrix Limited Warranty. Buyers should not use Symetrix products
until the terms of this warranty have been read.
What is Covered by this Warranty:
Symetrix, Inc. expressly warrants that the product will be free from defects
in material and workmanship for ve (5) years from the date the product
is shipped from the Symetrix factory. Symetrix’s obligations under this
warranty will be limited to repairing, replacing, or partially crediting original
purchase price at Symetrix’s option, the part or parts of the product which
prove defective in material or workmanship within the warranty period,
provided that the Buyer gives Symetrix prompt notice of any defect or failure
and satisfactory proof thereof. Symetrix may, at its option, require proof of
the original date of purchase (copy of original authorized Symetrix Dealer’s
or Distributor’s invoice). Final determination of warranty coverage lies
solely with Symetrix. This Symetrix product is designed and manufactured
for use in professional audio systems and is not intended for other usage.
With respect to products purchased by consumers for personal, family, or
household use, Symetrix expressly disclaims all implied warranties,
including, but not limited to, warranties of merchantability and tness
for a particular purpose. This limited warranty, with all terms, conditions
and disclaimers set forth herein, shall extend to the original purchaser and
anyone who purchases the product within the specied warranty period
from an authorized Symetrix Dealer or Distributor. This limited warranty
gives the Buyer certain rights. The Buyer may have additional rights
provided by applicable law.
What is not Covered by this Warranty:
This warranty does not apply to any non-Symetrix branded hardware
products or any software even if packaged or sold with Symetrix Products.
Symetrix does not authorize any third party, including any dealer or sales
representative, to assume any liability or make any additional warranties
or representation regarding this product information on behalf of Symetrix.
This warranty also does not apply to the following:
1. Damage caused by improper use, care, or maintenance or failure to
follow the instructions contained in the Quick Start Guide or Help File.
2. Symetrix product that has been modied. Symetrix will not perform
repairs on modied units.
3. Symetrix software. Some Symetrix products contain embedded
software or apps and may also be accompanied by control software
intended to be run on a personal computer.
4. Damage caused by accident, abuse, misuse, exposure to liquids, re,
earthquake, acts of God, or other external causes.
5. Damage caused by improper or unauthorized repair of a unit. Only
Symetrix technicians and Symetrix international distributors are
authorized to repair Symetrix products.
6. Cosmetic damage, including but not limited to, scratches and dents,
unless failure has occurred due to a defect in materials or
workmanship within the warranty period.
7. Conditions caused by normal wear and tear or otherwise due to the
normal aging of Symetrix products.
8. Damage caused by use with another product.
9. Product on which any serial number has been removed, altered or defaced.
10. Product that isn’t sold by an authorized Symetrix Dealer or Distributor.
Buyer Responsibilities:
Symetrix recommends the Buyer make backup copies of site les before
having a unit serviced. During service it is possible that the site le will be
erased. In such an event, Symetrix is not responsible for the loss or the
time it takes to reprogram the site le.
Legal Disclaimers and Exclusion of other
Warranties:
The foregoing warranties are in lieu of all other warranties, whether oral,
written, express, implied or statutory. Symetrix, Inc. expressly disclaims
any IMPLIED warranties, including tness for a particular purpose or
merchantability. Symetrix’s warranty obligation and Buyer’s remedies
hereunder are SOLELY and exclusively as stated herein.
Limitation of Liability:
The total liability of Symetrix on any claim, whether in contract, tort
(including negligence) or otherwise arising out of, connected with,
or resulting from the manufacture, sale, delivery, resale, repair,
replacement or use of any product will not exceed the retail price of the
product or any part thereof which gives rise to the claim. In no event
will Symetrix be liable for any incidental or consequential damages,
including but not limited to, damage for loss of revenue, cost of
capital, claims of Buyers for service interruptions or failure to supply,
and costs and expenses incurred in connection with labor, overhead,
transportation, installation or removal of products, substitute facilities or
supply houses.
Servicing a Symetrix Product:
The remedies set forth herein shall be the Buyer’s sole and exclusive
remedies with respect to any defective product. No repair or
replacement of any product or part thereof will extend the applicable
warranty period for the entire product. The specic warranty for any
repair will extend for a period of 90 days following the repair or the
remainder of the warranty period for the product, whichever is longer.
Residents of the United States may contact the Symetrix Technical
Support Department for a Return Authorization (RA) number and
additional in-warranty or out-of-warranty repair information.
If a Symetrix product requires repair services outside of the United
States please contact the local Symetrix dealer or distributor for
instructions on how to obtain service.
Products may be returned by Buyer only after a Return
Authorization number (RA) has been obtained from Symetrix. Buyer
will prepay all freight charges to return the product to the Symetrix factory.
Symetrix reserves the right to inspect any products which may be the
subject of any warranty claim before repair or replacement is carried
out. Products repaired under warranty will be returned freight prepaid
via commercial carrier by Symetrix, to any location within the continental
United States. Outside the continental United States, products will be
returned freight collect.
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