Symetrix ARC-K1 User manual

Modular ARCs
Quick Start Guide
Modular ARCs (K1, SW4, SWK, MIC, XLR, EXK, EX4)

2
Quick Start Guide
6408 216th Street SW |Mountlake Terrace, WA 98043 USA
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Safety

3
Modular ARCs
GThe lightning flash with arrowhead
symbol within an equilateral triangle is
intended to alert the user of the presence
of uninsulated “dangerous voltage”
within the product’s enclosure that may
be of sufficient magnitude to constitute
a risk of electric shock to persons. The
exclamation point within an equilateral
triangle is intended to alert the user of
the presence of important operating and
maintenance (servicing) instructions in the
literature accompanying the product (i.e.
this Quick Start Guide).
GCAUTION: To prevent electric shock,
do not use the polarized plug supplied
with the unit with any extension cord,
receptacle, or other outlet unless the
prongs can be fully inserted.
GPower Source: This Symetrix hardware
uses a switching power supply that
automatically adjusts to the applied
voltage. Ensure that your AC mains
voltage is somewhere between 100-240
VAC, 50-60 Hz. Use only the power
cord and connector specified for the
product and your operating locale. A
protective ground connection, by way of
the grounding conductor in the power
cord, is essential for safe operation. The
appliance inlet and coupler shall remain
readily operable once the apparatus has
been installed.
GUser Serviceable Parts: There are no
user serviceable parts inside this Symetrix
product. In case of failure, customers
inside the U.S. should refer all servicing to
the Symetrix factory. Customers outside
the U.S. should refer all servicing to an
authorized Symetrix distributor. Distributor
contact information is available online at:
http://www.SymetrixAudio.com.
AVIS:
NE PAS OUVRIR
Il ne se trouve a l’interieur aucune piece pourvant entre reparée l’usager.
SEE OWNERS MANUAL. VOIR CAHIER D’INSTRUCTIONS.
S’adresser a un reparateur compétent.
RISQUE DE CHOC ELECTRIQUE
No user serviceable parts inside. Refer servicing to qualified service personnel.
CAUTION
WARNING:
TO REDUCE THE RISK OF FIRE OR
ELECTRIC SHOCK DO NOT EXPOSE
THIS EQUIPMENT TO RAIN OR MOISTURE
DO NOT OPEN
RISK OF ELECTRIC SHOCK
Important Safety
Instructions
!Read these instructions.
@Keep these instructions.
#Heed all warnings.
$Follow all instructions.
%Do not use this apparatus near water.
This apparatus shall not be exposed to
dripping or splashing and no objects
filled with liquids, such as vases, shall be
placed on the apparatus.
^Clean only with dry cloth.
&Do not block any ventilation openings.
Install only in accordance with the
manufacturer’s instructions.
*Do not install near any heat sources such
as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that
produce heat.
(This apparatus shall be connected to
a mains socket outlet with a protective
earthing connection. Do not defeat
the safety purpose of the polarized or
grounding-type plug. A polarized plug has
two blades with one wider than the other.
A grounding type plug has two blades
and a third grounding prong. The wide
blade or the third prong are provided for
your safety. If the provided plug does not
fit into your outlet, consult an electrician
for replacement of the obsolete outlet.
BL Protect the power cord from being
walked on or pinched particularly at
plugs, convenience receptacles, and the
point where they exit from the apparatus.
BM Only use attachments/accessories
specified by the manufacturer.
BN Use only with the cart, stand,
tripod, bracket, or table
specified by the manufacturer,
or sold with the apparatus.
When a cart is used, use
caution when moving the cart/apparatus
combination to avoid injury from tip-over.
BO Unplug this apparatus during lightning
storms or when unused for long periods
of time.
BP Refer all servicing to qualified service
personnel. Servicing is required when
the apparatus has been damaged in any
way, such as power-supply cord or plug
cord is damaged, liquid has been spilled
or objects have fallen into the apparatus,
the apparatus has been exposed to rain
or moisture, does not operate normally, or
has been dropped.
What Ships in the Box
• AModularARChardwaredevice.
• OnePS-6(domestic)orPS-6E(export)
power supply which provides 9 VDC @
500 mA.
• Asingle-gangordouble-gangwhite
Decora® wall plate (as applicable).
• Asingle-gangordouble-gangplastic
old-work outlet box (as applicable).
• ThisQuickStartGuide.
What You Need to Provide
• AWindows®PC with 1 GHz or higher
Pentium®and:
• WindowsXP®Vista®.
• 250MBfreestoragespace.
• 1024x768graphicscapability.
• 16-bitorhighercolors.
• CD-ROMdriveorInternetconnection.
• 512MBormoreofRAMasrequiredby
your operating system.
• Shieldedtwistedpairwiretoconnect
theModularARC’sRS-485terminalsto
theRS-485portofaSymetrixhardware
device.
• CAT5cablestoconnectanyARCtoany
device with an RJ-45 ARC port.
NOTE: The Modular ARCs require SymNet
Designer™5.5 or later for use with SymNet.
Not all Modular ARC models are supported
by all Integrator Series devices. Refer to
respective devices’ documentation for
details.
Getting Help
All Symetrix software, the Windows
applications that control all Symetrix
hardware, include a help module which
acts as a complete User’s Guide for both
hardware (including the Modular ARCs) and
software.
If you have questions beyond the scope
of the help module, contact our Customer
Support Group in the following ways:
Tel: +1 (425) 778-7728
8:00 am to 4:30 pm
Monday through Friday,
Pacific Time
Web: http://www.SymetrixAudio.com
This device complies with part 15 of the FCC
Rules. Operation is subject to the following
two conditions: (1) This device may not cause
harmful interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.
ThisClassBDigitalapparatusmeetsall
requirements of the Canadian Interference-
Causing Equipment Regulations
CetapparielnumeriquedelaclasseBrespecte
toutes les Exigences du Reglement sur le materiel
brouilleur du Canada.
Safety

4
Quick Start Guide
6408 216th Street SW |Mountlake Terrace, WA 98043 USA
T+1.425.778.7728 F+1.425.778.7727 |www.SymetrixAudio.com
The RJ-45 connectors labeled “ARC” are only for use with the ARC series of remotes.
DO NOT plug the ARC connectors on Symetrix products into any
RJ-45 connector labeled “SYMLINK”,“ETHERNET” or “COBRANET”.
The “ARC” RJ-45 connectors on Symetrix products can carry anywhere from 6 to 24 VDC which
can damage SymLink, Ethernet and CobraNet circuitry.
ARC
ARC
SYMLINK
TRANSMIT RECEIVE
COBRANET/
ETHERNETETHERNET
Warning

5
Modular ARCs
Overview
The Modular ARCs are a series of configurable remotes
within the ARC family. The series consists of five base base
and two expansion devices. The Modular ARCs,
as their name implies, are expandable within a familiar
Decora®form factor. Note: Cooper brand Decora®plates
are recommended for use with the Modular ARCs due to
their better fit.
The Base Devices
ARC-K1
The ARC-K1 is a modular remote
control for Symetrix DSPs featuring
a push-button rotary encoder that
provides the client with simple control
of two (2) parameters in the system.
The8-segmentLEDstackprovides
instant user feedback, clearly
showing relative volume level. Two
additionalLEDs,labeled“A”and“B”,
illuminate to indicate which of the two
available controls is active. All control
assignments, including
parameter limits and firmware version upgrades are handled
by the software included with Symetrix DSP hardware.
Power, control, and a single channel of ARC Audio are
connected via RJ-45 inputs or screw-type barrier strips.
The ARC-K1 also supports “sleep” mode for light-sensitive
environments like theaters. Hardware lockout pins are
provided to accommodate an installer-supplied key switch
and software and hardware lockout functions can be
independently programmed. Upper and lower parameter
limits help contain the range of adjustment. The ARC-K1 is
splash-resistant and mounts into a single gang electrical box
(US), finished with a standard Decora®faceplate (supplied in
white).
ARC-SW4
The ARC-SW4 is a modular
remote control for Symetrix
DSPs featuring four momentary
pushbutton switches that provide the
client with simple control over source
selection, preset triggering and
more. Each of the four pushbuttons
havecorrespondingtri-colorLEDs
which can provide user feedback in
anumberofways.LEDsmayfollow
buttonsorLEDsandbuttonsmaybe
programmed independently.
Allcontrolassignments,includingbuttonandLED
functionality, parameter limits and firmware version upgrades
are handled by the software included with Symetrix DSP
hardware. Power, control, and a single channel of ARC
Audio are connected via RJ-45 inputs or screw-type barrier
strips. The ARC-SW4 also supports “sleep” mode for light-
sensitive environments like theaters. Hardware lockout pins
are provided to accommodate an installer-supplied key
switch. The ARC-SW4 is splash-resistant and mounts into
a single gang electrical box (US), finished with a standard
Decora®faceplate (supplied in white).
Hardware Overview

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Quick Start Guide
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ARC-SWK
The ARC-SWK is
a modular remote
control for Symetrix
DSPs that combines
the functional attributes
of the ARC-K1 and
ARC-SW4 into a single
product featuring a push-
button rotary encoder
and four momentary
pushbutton switches
that provide the client
with simple control
over source selection with volume, room combining and
more. In addition to the programming modes supported
by the ARC-K1 and ARC-SW4, the ARC-SWK integrates
directlywiththeBGMRoomCombinermodulesinSymNet
providing an elegant room combining solution where all
wall panels update according to the room combine status.
The ARC-SWK also supports a “Select and Set” mode
that allows the buttons to select a parameter after which
the knob can adjust the selected parameter. All control
assignments,includingbuttonandLEDfunctionality,
parameter limits and firmware version upgrades are handled
by the software included with Symetrix DSP hardware.
Power, control, and a single channel of ARC Audio are
connected via RJ-45 inputs or screw-type barrier strips.
The ARC-SWK also supports “sleep” mode for light-
sensitive environments like theaters. Hardware lockout pins
are provided to accommodate an installer-supplied key
switch and software and hardware lockout functions can be
independently programmed. Upper and lower parameter
limits help contain the range of adjustment. The ARC-SWK
is splash-resistant and mounts into a single gang electrical
box (US), finished with a standard Decora®faceplate
(supplied in white).
ARC-MIC
The ARC-MIC is
a modular remote
control for Symetrix
DSPs that combines
an onboard electret
condenser microphone
and push-to-talk button
with the ARC-SW4’s four
momentary pushbutton
switches that provide the
client with simple control
over zone selection plus
paging and more. Each
ofthevepushbuttonshavecorrespondingtri-colorLEDs
which can provide user feedback in a
numberofways.LEDsmayfollowbuttonsorLEDsand
buttons may be programmed independently. The onboard
mic may be used not only for an integrated paging station
butalsoasasensemicforanSPLComputerDSP
module.Allcontrolassignments,includingbuttonandLED
functionality, parameter limits and firmware version upgrades
are handled by the software included with Symetrix DSP
hardware. Power, control, and a single channel of ARC
Audio (for the onboard mic) are connected via RJ-45 inputs
or screw-type barrier strips. The ARC-MIC also supports
“sleep” mode for light-sensitive environments like theaters.
Hardware lockout pins are provided to accommodate
an installer-supplied key switch. The ARC-MIC is splash-
resistant and mounts into a single gang electrical box (US),
finished with a standard Decora®faceplate
(supplied in white).
Hardware Overview

7
Modular ARCs
The Expansion Devices
Thebasedeviceslistedabovemaybeexpandeduponwiththefollowingtwoexpansionmodules.Bycombiningoneofthe
base devices with various expansion devices, it is possible to create up to a seven-gang wall panel which occupies a single
RS-485addressandconnectstotheSymetrixDSPhardwarewithoneCAT5cable.RefertotheDevicesCongurationTable
below for all possibilities.
ARC-XLR
The ARC-XLR is
a modular remote
control for Symetrix
DSPs that combines an
XLRaudioconnection
and push-to-talk button
with the ARC-SW4’s four
momentary pushbutton
switches that provide the
client with simple control
over zone selection plus
paging and more. Each
of the five pushbuttons
havecorrespondingtri-colorLEDswhichcanprovideuser
feedbackinanumberofways.LEDsmayfollowbuttons
orLEDsandbuttonsmaybeprogrammedindependently.
TheXLRaudioconnectionmaybeusedtoprovidearemote
input or output for the system to create a paging station or
remote monitoring device. There is an onboard microphone
preamp.Allcontrolassignments,includingbuttonandLED
functionality, parameter limits and firmware version upgrades
are handled by the software included with Symetrix DSP
hardware. Power, control, and a single channel of ARC
Audio (for the onboard mic) are connected via RJ-45 inputs
or screw-type barrier strips. The ARC-MIC also supports
“sleep” mode for light-sensitive environments like theaters.
Hardware lockout pins are provided to accommodate
aninstaller-suppliedkeyswitch.TheARC-XLRissplash-
resistant and mounts into a single gang electrical box
(US), finished with a standard Decora®faceplate
(supplied in white).
ARC-EX4
The ARC-EX4 is the expander version of
the ARC-SW4. Identical in form and function
to the ARC-SW4, it expands the capabilities
of a Modular ARC Wall Panel. The ARC-
EX4cannotbeusedstand-alonenorcanit
beattachedtoanARC-2.AsingleRS-485
deviceaddressmayhaveatotaloffourEX4
boards.TheARC-EX4issplash-resistantand
mounts into a Decora®faceplate (not provided)
alongside its Modular ARC host.
To these base Modular ARC devices,
one can add a maximum of:
EXK EX4
ARC-K1 1 4
ARC-SW4 2 3
ARC-SWK 1 3
ARC-MIC 2 3
ARC-XLR 2 3
ARC-EXK
The ARC-EXK is the expander version of
the ARC-K1. Identical in form and function
to the ARC-K1, it expands the capabilities
of a Modular ARC Wall Panel. The ARC-
EXKcannotbeusedstand-alonenorcanit
beattachedtoanARC-2.AsingleRS-485
deviceaddressmayhaveatotaloftwoEXK
boards.TheARC-EXKissplash-resistantand
mounts into a Decora®faceplate (not provided)
alongside its Modular ARC host.
Hardware Overview

8
Quick Start Guide
6408 216th Street SW |Mountlake Terrace, WA 98043 USA
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Brain Anatomy
The Modular ARCs, true to their modular construction, utilize
an “expansion” board (which provides the user interface)
and a “brain” board (which provides the system, logic and
expansion connections, device addressing, processing,
etc.). Each Modular ARC must have one brain board to
which up to six extra expansion boards attach. Each brain
board has at least one expansion board attached by default
(anARC-K1alreadyhasoneEXK).Thebrain
board possesses the host processor, system connection
and power jacks, configuration jumpers and device
address rotary switches. To quickly identify a brain board,
look for the RJ-45 jacks. The anatomy of a brain board is
outlined below:
J12: RS-485 and Power
When powering a Modular ARC from the
includedPS-6powersupply,RS-485data
and Power both connect here. Connect
the PS-6 positive lead to “V+” and the
negativeleadto“GND”.TheRS-485
shield or ground also connects to “GND”
andtheRS-485conductorpairconnects
thebusinaparallelfashionto“A”andB”.
WARNING! Do not use at the same time
as J9.
J11: RS-485 Termination
Place a jumper here to terminate the
RS-485busatthisdevice.Refertothe
RS-485Terminationsectionformore
information.
J9: RJ-45 “ARC” ports
TheARCportsdistributeRS-485data,
power and an ARC Audio line to one
or more ARC devices over standard
CAT5 cable. These ports may be used
to chain multiple ARCs or to home
run back to any Symetrix rack mount
device with an ARC port.
S1: Device Address “Ones”
Rotary switch which sets the device
address “ones” (1-9).
S2: Device Address “Tens”
Rotary switch which sets the device
address “tens” (10, 20, 30, 40, etc.).
J7: Baud Rate Select
Jumpered=115k,Open=38.4k.See
theRS-485BaudRatesectionformore
information.
J6: Hardware Lockout
Open=Unlocked,Jumpered=Locked.
SeetheHardwareLockoutsectionfor
more information.
J5: Logic Input
LogicinputaddressablefromSymNet
Designer’sRS-232/485Controller
Number system. Pin 1 is the active
input, Pin 2 is ground.
J8: Open Collector Output
Logicoutputaddressablefrom
SymNetDesigner’sRS-232/485
Controller Number system. Pin 1 is
the active output, Pin 2 is ground.
J13: ARC-Audio
The CAT5 cable connection provides
a balanced analog audio line
between the system and a remote
source or destination. Connects to
theMICorXLRintheARC-MICor
ARC-XLR,respectively.Canalsobe
wired to an installer-supplied audio
source/destination.
J2: Modular ARC Expansion Bus
Modular ARC expansion devices
daisy-chain from this connection.
BrainAnatomy

9
Modular ARCs
EX4
EachRS-485address(eachbrain
board) can be daisy-chained to
uptofourEX4s,whoseBoard
IDs will range from zero to three.
A table showing which jumpers
to connect for each address is
screenedontotheEX4.Ifthe
base device already contains an
EX4(asinthecaseoftheSW4,
MICandXLR),theBoardIDof
zero will already be taken. If the
base device does not already
containanEX4(asinthecaseof
theK1),theEX4BoardIDsmust
start at zero.
EXK
EachRS-485address(eachbrain
board) can be daisy-chained with
uptotwoEXKs.SinceBoardIDs
zero through three are reserved for
EX4s,theEXKsuseBoardIDsfour
and five. A table showing which
jumpers to connect for each address
isscreenedontotheEXK.Ifthe
basedevicealreadycontainsanEXK
(as in the case of the K1 or SWK),
theBoardIDoffourwillalready
betaken,sotheaddedEXKmust
besettoBoardIDfive.Ifthebase
devicedoesnotcontainanEXK(as
in the case of the SW4, MIC and
XLR),theaddedEXKBoardIDs
must start at four.
J3: Modular ARC
Expansion Bus
Connects to the
brain board or
expansion board
with the next
lowestBoardID.
J4: Board ID 1
The jumper position of J4
combined with the jumper
position of J5 determines
theBoardID(0-3).Atable
showing which jumpers to
connect for each address is
screenedontotheEX4.
J5: Board ID 2
The jumper position of J4
combined with the jumper
position of J5 determines the
BoardID(0-3).Atableshowing
which jumpers to connect for
each address is screened onto
theEX4.
J2: Modular ARC Expansion
Bus
Modular ARC expansion devices
daisy-chain from this connection.
J3: Modular ARC
Expansion Bus
Connects to the brain
board or expansion
board with the next
lowestBoardID.
J4: Board ID 1
The jumper position
of J4 determines the
BoardID(4-5).A
table showing which
jumpers to connect
for each address is
screenedontotheEXK
J2: Modular ARC
Expansion Bus
Modular ARC
expansion devices
daisy-chain from
this connection.
Hardware Setup

10
Quick Start Guide
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MIC
EachRS-485address(eachbrain
board)canhaveoneMICorXLR.
ThereisnoBoardIDtosetonthe
MIC, however some wiring and
jumpers must be properly placed.
The diagram below specifies the
necessary connections.
XLR
(input with gain)
EachRS-485address(each
brain board) can have one MIC
orXLR.ThereisnoBoardIDto
setontheXLR,howeversome
wiring and jumpers must be
properly placed. The diagram
below specifies the necessary
connections to configure the
XLRjackforamicrophoneinput
with46dBofgain.Nophantom
power is supplied and phantom
power must not be present on
the ARC Audio lines or damage
totheXLRwilloccur.This
configuration is useful for a local
dynamic paging or intercom
mic. The input from the mic is
boosted to nearly line level for
long distance transmission over
ARC Audio.
J1: Modular ARC
Expansion Bus
Connects to the
brain board or
expansion board
with the next lowest
BoardID.
J4: ARC Audio
Connects to
J13 on the brain
board.
J2: Electret Mic Connect/
Enable
Electret capsule wires
to pin 1 (+) and pin 2 (-).
Jumpers 3/4 and 5/6 must
be placed in order to enable
the electret and supply
necessarygain(46dB).
J3: XLR
Not used for electret mic.
J1: Modular ARC
Expansion Bus
Connects to the
brain board or
expansion board
with the next lowest
BoardID.
J4: ARC Audio
Connects to J13 on
the brain board.
J2: Electret Mic
Connect/Enable
No jumpers placed
whenXLRisused.
J3: XLR
Audio lines from the
XLRjackconnecthere
to be amplified then
sent over ARC audio.
Hardware Setup

11
Modular ARCs
XLR (input or output,
line or mic level)
EachRS-485address(each
brain board) can have one MIC
orXLR.ThereisnoBoardIDto
setontheXLR,howeversome
wiring and jumpers must be
properly placed. The diagram
below specifies the necessary
connections to configure the
XLRjackforaninputoroutput
at line level or microphone level
(mic gain and phantom power
supplied by Symetrix rack mount
device). Due to the nature of
sending low level audio signals
over CAT5, there are some
severe restrictions for mic level
signals in this configuration.
Refer to the ARC Audio section
for more information.
J1: Modular ARC
Expansion Bus
Connects to the
brain board or
expansion board
with the next
lowestBoardID.
J4: ARC Audio
Not used for line or
miclevelXLRI/O.
J2: Electret
Mic Connect/
Enable
No jumpers
placed when
XLRisused.
XLR: wires directly
to J13 on the brain
board.
J3: XLR
Not used for line or
miclevelXLRI/O.
XLRwiresdirectly
to J13 on the brain
board.
Hardware Setup

12
Quick Start Guide
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Open Collector Output
J8ontheModularARCprovidesanopencollectoroutputwhich
canbeusedtofireanexternalLEDindicator(LEDlitwhenOC
inactive) or drive an external relay. This logic output is addressable
bySymNetDesigner’sRS-232/485ControllerNumbersystem.Pin
1 is the active
output, Pin 2 is ground. Typical wirings are shown below.
Note:thisoutputcannotdriveanLEDdirectly;anexternal
power source is required. Refer to SymNet Designer’s Help for
programming information.
Logic Input
J5 on the Modular ARC provides an extra logic input which can
be wired to any simple closure by the installer. This logic input is
addressablebySymNetDesigner’sRS-232/485ControllerNumber
system. Pin 1 is the active input, Pin 2 is ground. A typical wiring
is shown below. Refer to SymNet Designer’s help for programming
information.
Internal External External
Note: You do not need to supply the components on
the "Internal" side. These components are internal to the
Modular ARC and only illustrated here for the purpose of
understanding the operation of the circuit.
2. External Relay Drive
to OC output
Relay
External Relay Supply
(24 VDC Max)
50 mA Max
coil current
1N4004
Ground from external relay supply
+V from
external supply
1. External LED drive using
external supply for
more current
to OC output LED
Ground from external supply
Internal External
Closure
Note: You do not need to supply the
components on the "Internal" side.
These components are internal to the
Modular ARC and only illustrated here
for the purpose of understanding the
operation of the circuit.
Hardware Setup

13
Modular ARCs
Remote ARCs
TheARCportsdistributepowerandRS-485datatooneormore
ARCs arranged in one or more chains over standard CAT5 cable. Most
Symetrix products with an ARC port can power from two (2) to ten (10)
ARCs. (Please see the individual products’ documentation for specific
details.)
WARNING: The RJ-45 connectors labeled “ARC” are only
for use with the ARC series of remotes. DO NOT plug
the ARC connectors on Symetrix products into any
RJ-45connectorlabeled“SYMLINK”,“ETHERNET”or
“COBRANET.The“ARC”RJ-45connectorsonSymetrixproducts
cancarryanywherefrom6to24VDCwhichcandamageSymLink,
Ethernet and CobraNet circuitry.
ARC Network Design
The ARC can be powered two ways: (1) over CAT5 via the RJ-45
“ARC” port on ARC-enabled Symetrix products, or (2) by local 6 to 24
VDC power supplied to the ARC’s terminal block connections.
The ARC’s power requirements vary depending on the voltage supplied
to it. At 15 VDC, it uses approximately 115 mA, while at 6 VDC it uses
approximately 300 mA maximum. As the voltage goes from 15 to 6
VDC, the current requirement increases accordingly.
ARCs can be daisy-chained and fed power over this daisy-chain
from the ARC port. However, as the length of the cable increases, so
does the resistive line loss, which lowers the voltage available at each
subsequent ARC. The actual power drain on each output from an ARC
port can vary substantially depending on the number of ARCs and the
distance each of them is separated by. In order to assist with system
design, Symetrix has available a Microsoft Excel spreadsheet that can
help a system designer determine power requirements based upon
cable length, number of ARCs and the power supply to be used. This
spreadsheet can be downloaded from the Symetrix Technical Support
pages at: http://www.SymetrixAudio.com.
The following table gives some indication of cabling limitations, based
on DC power only (the following table is only relevant for the RJ-45
ARC port
when powering the ARC-2 from the ARC-PS): minimum stated
distancesassume28gaugeCAT5cabling,maximumstateddistances
assume 24 gauge CAT5 cabling.
IfpowerisnotdistributedoverCAT5,eachRS-485chainwillbelimited
to 1000 ft in a star network configuration and 4000 ft in a daisy-chain
networkconfiguration.Longerdistancesmaybepossibleusingthird
partyRS-485extenderproducts.
Disclaimer: From time to time we test the compatibility of our own
products with those of third parties. While we are happy to share with
our customers the results of our own studies as well as other possibly
unsubstantiated information regarding these third party products,
it is the policy of Symetrix, Inc. to neither endorse, recommend nor
support products manufactured and/or supplied by third parties. The
responsibility of choosing third party products which are compatible
with Symetrix products rests solely with the qualified contractor,
consultant or system designer.
WARNING: When designing a system, one must be careful
not to double power any ARCs. If all pins on the CAT5
connections are used, power can travel over the CAT5
cable and reach any ARC on that particular chain. So,
power over CAT5 could potentially come from the
originating ARC port or from an ARC that is powered locally and then
daisy chained via CAT5 to other ARCs. In general, it is recommended
to use only one type of connector on the ARCs, either the RJ-45s (with
CAT5 cable) or the terminal blocks
ARC Audio
ARC Audio provides a means to take a single balanced analog audio
lineandeitherinjectitintoorpickitoffanRS-485network’sCAT5
cable run. An ARC Audio port on a Symetrix device may be wired to
a nearby device’s analog input or output. This provides a means of
easily running a single audio channel to or from a remote source or
destination.TheARC-MICandARC-XLRmakeuseofARCAudioto
transport audio signals back to a Symetrix rack mount device.
Note 1: The original Menu ARC remote (simply named “ARC”) does not
support ARC Audio lines and will ground the audio lines if connected.
Note 2: To avoid the possible grounding, mixing, or shorting of the
ARC Audio lines, it is recommended to home run any ARC devices
making use of the ARC Audio lines so that only one ARC device is on
each chain.
ARC PORT PINOUT (both Grounds and
Powers required for specified distance)
Pin # Function
1Audio (+)
2Audio (-)
3Common Ground
4RS-485Data(A)
5RS-485Data(B)
6Common Ground
7Power (+V)
8Power (+V)
Note: The ARC Audio lines may be grounded at the Symetrix Rack-mount
device and the ARC wall panel to provide additional distance.
ARCNetwork•ARCAudio

14
Quick Start Guide
6408 216th Street SW |Mountlake Terrace, WA 98043 USA
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Limits of ARC Audio
ARC Audio is a simple analog audio signal travelling the same cable as
theRS-485dataandpower.Assuch,theusualaudiosignalcautions
apply. Avoid running parallel to other power lines or near any other
sources of EMI or RFI. Most CAT5 is unshielded and is susceptible to
interference and noise. We provide here the following information on
ARC Audio’s performance and limitations:
Line-level Balanced Audio:
Professional line level balanced signals can also be sent over up to
approximately 1500 feet of CAT5 without significant degradation.
All unbalanced signals should be avoided completely.
Mic-level Audio:
Unbuffered condenser or dynamic microphones should generally be
avoided, though it may be possible to achieve decent quality with cable
runs of less than 50 feet using a fairly hot microphone level with a
noise gate or expander in to clean up the signal. This technique does
not provide much flexibility within the system design, and therefore is
not recommended.
Frequency response:
Frequency response can roll-off due to the capacitance of a long cable
run. The amount of roll-off is highly dependent on source impedance
(the output impedance of what is supplying the signal). Most pro audio
devices have low output impedances (200 Ohms or less) and do not
suffersignificantroll-off(approximately-1dBat20kHzwith1500feet
of CAT5). A device with a 600 Ohm output impedance could cause
someaudibleroll-off(-3dBat10kHz),butshouldbeofsufficient
quality for speech signals.
Data Noise:
With an unbuffered mic and long cables, data noise may be audible as
a“motorboat”sound.ExperimentingwithRS-485terminationandbaud
rate may improve the sound somewhat.
RS-485 Termination
TheModularARCsfeatureanRS-485terminationjumper.Jumper
J11 at the bottom left of an Modular ARC’s brain board enables and
disables termination. Jumping pins 1 and 2 = terminated. For maximum
signal integrity, follow the termination guidelines below:
For star configurations, terminate at the ARC-PS, Control I/O
or DSP device.
Note:NeverterminateasingleRS-485busatmorethantwodevices.
Hardware Lockout
J6 on the Modular ARC provides a hardware lockout feature. Installers
may wire a key switch to this jumper to provide a simple means to
secure a remote in an installation. This function may be inverted or
selectively enabled/disabled from the host Symetrix device’s. Refer to
the device’s Help for more information.
Device Addressing
EveryRS-485device(includingallMenuARCs,ModularARCs,and
ControlI/Os)connectedtothesameRS-485busmustbeuniquely
identified. The Modular ARCs use two rotary switches (S1 and S2) to
designate one of 99 device addresses. S1 determines the device’s
“ones” address and S2 determines the device’s “tens” address. For
example: to set an Modular ARC to device address 24, you would
place S1 in the “4” position and S2 in the “2” position.
Baud Rate Select
J7ontheModularARCsetstheRS-485baudrateforthedevice.
Jumpered=115kbps,Open=38.4kbps.Alldevicesonthesame
RS-485busmustbesettothesamerate.Additionally,thedevice
hostingtheRS-485busmustbeswitchedtotheappropriaterate.As
of this writing, only SymNet Express is capable of hosting a 115k baud
rate.AllotherSymNetdeviceshosta38.4kbaudrate.RefertoSymNet
Designer’sHelpforinformationonsettingtheRS-485baudrate.
Modular ARC Expansion Bus
As detailed on page three, J2 allows the daisy-chaining of expansion
boards.EachboardmusthaveauniqueBoardID.ThisIDissetbyJ4
andJ5ontheEX4orJ4ontheEXK.
RS-485 TERMINATION GUIDELINES
Daisy-chain length Termination
0 - 200 ft. No termination required
200 - 1000 ft.
(if powering over CAT5)
Terminate at the ARC
> 1000 ft.
(or if not powering over CAT5)
Terminate at the ARC-PS, Control I/O
or DSP device and at the furthest ARC
device
LimitsofARCAudio

15
Modular ARCs
The Symetrix Limited Warranty
Symetrix, Inc. expressly warrants that the product will be free from
defectsinmaterialandworkmanshipforeighteen(18)monthsfrom
the date the product is shipped from the factory. Symetrix’s obligations
under this warranty will be limited to repairing or replacing, at Symetrix’s
option, the part or parts of the product which prove defective in material
orworkmanshipwithineighteen(18)monthsfromthedatetheproduct
isshippedfromthefactory,providedthattheBuyergivesSymetrix
prompt notice of any defect or failure and satisfactory proof thereof.
ProductsmaybereturnedbyBuyeronlyafteraReturnAuthorization
number(RA)hasbeenobtainedfromSymetrix.Buyerwillprepayall
freight charges to return the product to the Symetrix factory. Symetrix
reserves the right to inspect any products which may be the subject of
any warranty claim before repair or replacement is carried out. Symetrix
may, at its option, require proof of the original date of purchase (dated
copy of original retail dealer’s invoice). Final determination of warranty
coverage lies solely with Symetrix. Products repaired under warranty will
be returned freight prepaid via United Parcel Service by Symetrix, to any
location within the Continental United States. Outside the Continental
United States, products will be returned freight collect.
The foregoing warranties are in lieu of all other warranties,
whether oral, written, express, implied or statutory. Symetrix, Inc.
expressly disclaims any IMPLIED warranties, including fitness
for a particular purpose or merchantability. Symetrix’s warranty
obligation and buyer’s remedies hereunder are SOLELY and
exclusively as stated herein.
This Symetrix product is designed and manufactured for use in
professional and studio audio systems and is not intended for
other usage. With respect to products purchased by consumers for
personal, family, or household use, Symetrix expressly disclaims
all implied warranties, including but not limited to warranties of
merchantability and fitness for a particular purpose.
This limited warranty, with all terms, conditions and disclaimers set forth
herein, shall extend to the original purchaser and anyone who purchases
the product within the specified warranty period.
Symetrix does not authorize any third party, including any dealer or
sales representative, to assume any liability or make any additional
warranties or representation regarding this product information on behalf
of Symetrix.
This limited warranty gives the buyer certain rights. You may have
additional rights provided by applicable law.
Note: Some Symetrix products contain embedded software and may
also be accompanied by control software intended to be run on a
personal computer. Said software is specifically excluded from
this warranty.
Limitation of Liability
The total liability of Symetrix on any claim, whether in contract, tort
(including negligence) or otherwise arising out of, connected with, or
resulting from the manufacture, sale, delivery, resale, repair, replacement
or use of any product will not exceed the price allocatable to the
product or any part thereof which gives rise to the claim. In no event will
Symetrix be liable for any incidental or consequential damages including
but not limited to damage for loss of revenue, cost of capital, claims of
customers for service interruptions or failure to supply, and costs and
expenses incurred in connection with labor, overhead, transportation,
installation or removal of products, substitute facilities or supply houses.
Servicing Your Symetrix Product
If you have determined that your Symetrix product requires repair
services and you live outside of the United States please contact your
local Symetrix dealer or distributor for instructions on how to obtain
service. If you reside in the U.S. then proceed as follows:
Return Authorization
At the Symetrix factory, Symetrix will perform in-warranty or out-of-
warranty service on any product it has manufactured for a period of
three (3) years from date of discontinued manufacture.
BeforesendinganythingtoSymetrix,pleasecontactourCustomer
Service Department for a Return Authorization (RA) number. The
telephonenumberis+1(425)778-7728.Additionally,supportis
available via the web site: http://support.SymetrixAudio.com.
In-warranty Repairs
To get your Symetrix product repaired under the terms of the warranty:
1. Call us for an RA number (have the serial number, shipping and contact
information and description of the problem ready).
2. Pack the unit in its original packaging materials.
3. Include your name, address, daytime telephone number, and a brief
statement of the problem.
4. Write the RA number on the outside of the box.
5. Ship the unit to Symetrix, freight prepaid. We do not accept freight
collect shipments.
Just do these five things, and repairs made in-warranty will cost you only
one way freight charges. We’ll pay the return freight.
If you don’t have the factory packaging materials, we recommend using
an oversize box. Wrap the unit in a plastic bag, surround it with bubble-
wrap,andplaceitintheboxsurroundedbyStyrofoampeanuts.Besure
there is enough clearance in the box to protect the rack ears. We won’t
return the unit in anything but Symetrix packaging for which we will have
to charge you. If the problem is due to operator misuse or error, you will
have to pay for both parts and labor. In any event, if there are charges
for the repair, you will pay for the return freight. All charges will be COD
unless you have made other arrangements (prepaid, Visa or Mastercard).
Out-of-warranty Repairs
If the warranty period has passed, you’ll be billed for all necessary parts,
labor, packaging materials, and freight charges. Please remember, you
must call for an RA number before sending the unit to Symetrix.
Warranty and Service

Item No. 53-0024
Modular ARCs Quick Start Guide
© 2009 Symetrix, Inc. All rights reserved. Printed in the United States of America. The information in this document is subject to change without notice.
Symetrix,Inc.shallnotbeliablefortechnicaloreditorialerrorsoromissionscontainedherein;norisitliableforincidentalorconsequentialdamages
resulting from the furnishing, performance, or use of this material. Mention of third-party products is for informational purposes only and constitutes
neither an endorsement nor a recommendation. Symetrix assumes no responsibility with regard to the performance or use of these products. Under
copyright laws, no part of this brochure may be reproduced or transmitted in any form or by any means, electronic or mechanical, without permission
in writing from Symetrix, Inc. If, however, your only means of access is electronic, permission to print one copy is hereby granted. The following are
eitherTrademarksorRegisteredTrademarksofSymetrix,Inc.:Symetrix,SymNet,SymNetDesigner,SymLinkandCobraLink.WindowsisaRegistered
Trademark of Microsoft, Inc.. Other product names mentioned herein may be trademarks and/or registered trademarks of other companies and are
property of their respective owners.
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