
8
Symetrix RC-610 Remote Control User’s Guide
Warranty
Important Information
Regarding Your Warranty
We would like to offer you an incentive to
complete our product registration form.
Either fully complete and mail your product
registration card or register online at
www.symetrixaudio.com. You will then
have a total of 5 years of warranty
coverage, under the terms and limitations
as set forth below, without additional cost.
If you don’t register your product, you will
still receive one year of warranty coverage,
but it only takes a minute to fill out the
card or register online and we won’t share
your personal information with others.
Following are the terms and limitations of
the Symetrix warranty.
Warranty
Symetrix, Inc. expressly warrants to the
original purchaser (“Buyer”), subject to the
terms and conditions set forth below, that
the Product will be free from defects in
material and workmanship as a result of
normal commercial use for one (1) year
from the date of purchase. This warranty
will be automatically extended (subject to
the additional limitations set forth below)
for an additional four years if the Warranty
Registration is completed and returned to
Symetrix (or completed online) within
thirty (30) days of the date of delivery.
Symetrix’s warranty obligation is limited to
the repair, replacement, or refund at
Symetrix’s sole discretion, of the part or
parts of the Product which may thus prove
defective in materials or workmanship
within one year from date of purchase (or
five years from the date of purchase if
Buyer has registered its purchase as
provided above) under normal use and
which our examination discloses to our
satisfaction to be thus defective, provided
that Buyer gives Symetrix prompt notice of
its warranty claim and satisfactory proof
thereof.
Symetrix will make every reasonable effort
to ensure that parts are available to
support the repair of our products under
warranty. In the event that a product or
component part thereof becomes obsolete,
unavailable or irreparable, Symetrix
reserves the right to refund a prorated
portion of the purchase price in full
satisfaction of all warranty claims. A refund
of the purchase price is prorated as
follows: 100% through year one, 80%
through year two, 60% through year three,
40% through year four and 20% through
year five.
In order to serve you better we request
that the Buyer shall, prior to shipping
Product to Symetrix for warranty service,
contact Symetrix and secure a Return
Authorization Number that shall be
included with the returned Product. This
will facilitate our efforts to keep track of
your Product and process your warranty
repair as quickly as possible. Buyer will
prepay all freight charges to ship the
Product to Symetrix for warranty inspection
and service. This warranty is subject to
Symetrix’s inspection of the Product at its
facilities and, upon Symetrix’s request,
satisfactory proof of purchase (dated copy
of original retail dealer’s invoice.)
Symetrix reserves the right to effect
repairs to the product with reconditioned
components/parts. Products once repaired
under warranty will be shipped to Buyer
freight prepaid by Symetrix via United
Parcel Service (surface) or any similar
shipper, to any location designated by
buyer within the Continental United States.
At Buyer’s request and expense Product
will be returned via airfreight. Outside the
continental United States, repaired or
replaced products will be returned freight
collect.
THIS WARRANTY IS EXPRESSLY IN LIEU OF
ALL OTHER WARRANTIES EXPRESS OR
IMPLIED, ARISING BY LAW OR OTHERWISE
(INCLUDING, WITHOUT LIMITATION ANY
OBLIGATIONS OF THE SELLER WITH
RESPECT TO CONSEQUENTIAL DAMAGES)
INCLUDING THE WARRANTIES OF MER-
CHANTABILITY AND FITNESS FOR USE AND
OF ALL OTHER OBLIGATIONS OR LIABILI-
TIES ON OUR PART, AND WE NEITHER
ASSUME, NOR AUTHORIZE ANY OTHER
PERSON TO ASSUME FOR US, ANY OTHER
LIABILITY IN CONNECTION WITH THE
SALE OF THE PRODUCT. THIS WARRANTY
SHALL NOT APPLY TO THIS PRODUCT OR
ANY PART THERE OF WHICH HAS BEEN
SUBJECT TO ACCIDENT, NEGLIGENCE,
ALTERATION, ABUSE, OR MISUSE. WE
MAKE NO WARRANTY WHATSOEVER IN
RESPECT TO ACCESSORIES OR PARTS NOT
SUPPLIED BY US. THE TERM “ORIGINAL
PURCHASER,” AS USED IN THIS WAR-
RANTY SHALL BE DEEMED TO MEAN THAT
PERSON OR COMPANY THAT ORIGINALLY
PURCHASED THE PRODUCT.
This Symetrix product has been designed
and manufactured for use in professional
and studio audio systems and is not
intended for other usage. This warranty
only applies to Buyers using the Product in
professional and studio audio systems.
With respect to others, including but not
limited to consumers for personal, family,
or household use, Symetrix expressly
disclaims all warranties, including but
not limited to warranties of merchant-
ability and fitness for a particular
purpose and the express warranties as
otherwise provided herein.
Symetrix reserves the right to modify the
design or make additions to, or improve-
ments to, its product lines without making
similar upgrades to Product purchased by
Buyer. Symetrix does not authorize any
third party, including any dealer or sales
representative, to assume any liability,
effect any repairs or modifications to the
Product, or make any additional warranties
or representation regarding the Product or
Product information on behalf of Symetrix.
Symetrix’s total liability on any claim,
whether in contract, tort (including
negligence) or otherwise arising out of,
connected with, or resulting from the
manufacture, sale, delivery, resale, repair,
replacement or use of Product will not
exceed the purchase price of the Product or
any part thereof which gives rise to the
claim. In no event will Symetrix be liable
for any incidental or consequential
damages including but not limited to
damage for lost revenue, cost of capital,
claims of customers for service interrup-
tions or failure to supply, and costs and
expenses incurred in connection with labor,
overhead, transportation, installation or
removal of products or substitute facilities
or supply houses as a result of Product
failure.
This limited warranty gives Buyer certain
rights. Buyer may have additional rights
under applicable law.