
page 8 www.Symmetrikit.com
FREQUENTLY ASKED QUESTIONS
•What if I have a problem with my chair?
In the highly unlikely event of a problem, please refer to page 5 - 7
•Can I move from room to room?
The chair can be moved with someone sitting in it as it is designed to be moved around the house.
It should not be used outdoors
•How do I keep my chair in tip top condition?
We recommend an annual inspection to check for wear and tear, and test mechanical integrity.
For further details please contact our Service team on 01531 634468 - remember to have your serial
number handy.
•How do I go about obtaining new upholstery?
We reserve the right to withdraw colours or materials from the range but will always endeavour to
nd the closest match available. Please have the serial number of the chair to hand when you call.
•How will you use my personal details?
Your details are stored on a secure database and are protected by the Data Protection Act 1984.
We only store your details to cover your guarantees etc, we never pass your details to third parties.
Credit or debit card details are never stored and online card payment details are processed by a
regulated merchant service to protect you.