Symphony FA800KP User manual

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Table of Contents
3
ABOUT SYMPHONY................................................................................................................ 7
Introduction to Symphony .................................................................................................................................. 7
The Symphony Interface.................................................................................................................................... 7
Navigating through Symphony........................................................................................................................... 8
About Your Home Screen .................................................................................................................................. 8
Symphony "Arming" Screen............................................................................................................................. 10
SYSTEM OVERVIEW ............................................................................................................ 11
Introduction to Your System............................................................................................................................. 11
Burglary Protection .......................................................................................................................................... 11
Partitions ...................................................................................................................................................................11
Zones .........................................................................................................................................................................11
Entry/Exit Delays.......................................................................................................................................................11
Alarms........................................................................................................................................................................12
Memory of Alarm.......................................................................................................................................................12
Fire Protection.................................................................................................................................................. 12
User Codes ...................................................................................................................................................... 12
Internet Features.............................................................................................................................................. 12
Message Center Features ............................................................................................................................... 13
System Basics.............................................................................................................................................................13
Playback Upon Disarm .............................................................................................................................................13
Messages and Memos ................................................................................................................................................13
Privacy Feature .........................................................................................................................................................13
Extended Functionality..................................................................................................................................... 14
SECURITY SYSTEM OPERATION ....................................................................................... 15
Introduction to Security System Operation ...................................................................................................... 15
How to Arm the System ................................................................................................................................... 15
How to Arm Multiple Partitions ......................................................................................................................... 16
Keyswitch Operation ........................................................................................................................................ 17
How to Arm Using a Keyswitch........................................................................................................................ 17
How to Bypass Zones ...................................................................................................................................... 18
How to Remove Bypassed Zones.................................................................................................................... 20
How to Disarm the System .............................................................................................................................. 21
How to Disarm Multiple Partitions .................................................................................................................... 22
How to Disarm Using a Keyswitch ................................................................................................................... 24
How to Check the Status of Other Partitions ................................................................................................... 24
How to Send Emergency Messages................................................................................................................ 25
How to View the Event Log.............................................................................................................................. 26

Table of Contents (Cont'd)
4
FIRE ALARM SYSTEM OPERATION .................................................................................... 29
Introduction to Fire Alarm System Operation................................................................................................... 29
In Case of Fire Alarm ....................................................................................................................................... 29
Silencing a Fire Alarm ...................................................................................................................................... 29
Fire Display Lock ............................................................................................................................................. 29
Recommendations for Proper Protection......................................................................................................... 30
Recommendations For Smoke And Heat Detectors ........................................................................................ 30
Recommendations For Proper Intrusion Protection......................................................................................... 31
Recommendations for Evacuation ................................................................................................................... 31
USER CODE SETUP ............................................................................................................. 33
Introduction to User Code Setup...................................................................................................................... 33
How to Access User Setup .............................................................................................................................. 33
How to Add a User........................................................................................................................................... 34
How to Delete a User....................................................................................................................................... 38
How to Edit a User ........................................................................................................................................... 39
How to Set Up a User Code for Message Center Use Only ............................................................................ 40
INTERNET FEATURES ......................................................................................................... 43
Introduction to Internet Features...................................................................................................................... 43
Modifying Your WEB Page............................................................................................................................... 43
Content ......................................................................................................................................................................45
Stock Quotes ..............................................................................................................................................................46
Stock Selections for rick .......................................................................................................................................46
My Email ...................................................................................................................................................................46
Horoscopes ................................................................................................................................................................47
Sports Scoreboard .....................................................................................................................................................47
Weather......................................................................................................................................................................48
Reminders ..................................................................................................................................................................48
Manage Users............................................................................................................................................................49
Edit Profile ................................................................................................................................................................51
Remote Control..........................................................................................................................................................51
User Feedback...........................................................................................................................................................53
Logout........................................................................................................................................................................53
OPTIONAL MESSAGE CENTER FEATURES....................................................................... 55
Introduction to Message Center Features........................................................................................................ 55
System Basics.............................................................................................................................................................55
Playback Upon Disarm .............................................................................................................................................55
Messages and Memos ................................................................................................................................................55
Privacy Feature .........................................................................................................................................................56

Table of Contents (Cont'd)
5
Message Center Operational Structure ........................................................................................................... 56
Message Center Operation Using Symphony.................................................................................................. 56
How to Record a Memo Using Symphony .................................................................................................................56
How to Listen to Memos and Messages.....................................................................................................................58
How to Record Outgoing Greetings ..........................................................................................................................59
ADVANCED SYSTEM FEATURES........................................................................................ 63
Introduction to Advanced System Features ..................................................................................................... 63
Keypad (Console) Emulation Mode ................................................................................................................. 63
How to Enter Console Emulation Mode ........................................................................................................... 63
SUMMARY OF AUDIO NOTIFICATION................................................................................. 65
SUMMARY OF SYMPHONY LED OPERATION.................................................................... 67
AUI LED Operation .......................................................................................................................................... 67
LEDs During Normal (Idle) State..............................................................................................................................67
LEDs During Software Downloading........................................................................................................................67
LED Operation When Software Download Fails ......................................................................................................68
SYMPHONY SETUP.............................................................................................................. 69
How to Access Symphony Setup Options ....................................................................................................... 69
How to Access Setup....................................................................................................................................... 69
How to Adjust the Touch Screen Contrast....................................................................................................... 70
How to Adjust the Volume................................................................................................................................ 71
How to Select Screen Saver Activation Time .................................................................................................. 71
How to Set the Time and Date......................................................................................................................... 72
Time Zones.................................................................................................................................................................74
How to Calibrate the Touch Screen ................................................................................................................. 75
Introduction to Maintaining Your System ......................................................................................................... 79
Replacing Batteries In Wireless Sensors......................................................................................................... 79
Silencing Low Battery Warning Tones at the Keypad...................................................................................... 79
How to Clean your Symphony ......................................................................................................................... 80
Routine Care.................................................................................................................................................... 81
GLOSSARY............................................................................................................................ 83

Table of Contents (Cont'd)
6

7
About Symphony
Introduction to Symphony
Congratulations on your ownership of a First Alert Security System. You've made a
wise decision in choosing it, for it represents the latest in security protection
technology today.
This security system offers you three forms of protection: burglary, fire and
emergency. To realize the full potential of the system, it is important that you feel
comfortable operating it. Your system may consist of:
• Symphony Advanced User Interface
• One or more Keypads for system control
• Various sensors for perimeter and interior burglary protection, plus a selected
number of strategically placed smoke or combustion detectors
• Message Center Telephone Module
• Home automation devices.
UL
The control of the home environment feature has not been evaluated by UL.
The system uses microcomputer technology to monitor all zones, and provides
appropriate information for display on the Symphony and/or Keypads used with the
system. Your system may also have been programmed to automatically transmit
alarm or status messages over the phone lines to a central alarm monitoring
station.
The Symphony Interface
Symphony is an intuitive, graphical interface that combines security and home
control with interactive Internet features. With clear, simple controls on a touch-
screen interface, the entire family will find Symphony both easy to learn and easy to
use.
As a security and home-automation control, Symphony can be used for:
• Quick and easy security system operation
• Retrieval and recording of voice messages, and
• Control of the home environment, including the heating and air-conditioning
system, lights, garage door, etc.
UL
The control of the home environment feature has not been evaluated by UL.

About Symphony (cont'd)
8
As a household Internet appliance, Symphony provides access to a wealth of
information, including:
• News
• Sports
• Weather
• e-mail, and
• Live updates of user-selectable content such as your horoscope.
Keeping pace with advances in technology, Symphony will continue to provide
additional Internet functionality, as it becomes available.
Navigating through Symphony
Navigation through Symphony typically begins from the "Home" screen. This is
Symphony’s main default screen (starting screen) and is the first screen you will see
when Symphony is powered up and initialized. It is from this screen that you will
select from the main menu. Once you have made your selection, you will navigate
through various sub-menus by touching buttons or icons to perform the function you
desire.
About Your Home Screen
Your "Home" screen is your gateway to your Symphony Advanced User Interface.
From this screen you can:
• access telephone and e-mail messages
• control the premises lighting, and most importantly,
UL
The control of the home environment feature has not been evaluated by UL.
• control your security system.
Besides using your personal "Home" screen for E-mail and telephone messages, you
may also receive news/display and retrieve additional information of your choosing.
Your "Home" screen is displayed at all times, except when the system is armed or
you select another screen option.

About Symphony (Cont'd)
9
Symphony Icon/Button Descriptions
To aid in the navigation of Symphony, a set of user-friendly icons has been provided.
The appearance, function, and location of these icons is described below:
ICON/BUTTON LOCATION FUNCTION
"Home" screen Allows you to retrieve Messages via the
Message Center module.
"Home" screen Allows you to turn certain devices on and off
(if installed and programmed by your
installer.)
"Home" screen Accesses "Arming" screen.
NOTE: The background color of the shield
indicates security system status.
Green – system disarmed, ready to arm
Red – system armed
Yellow – system not ready to arm
Upper left corner of most
screens
Returns you to the Symphony "Home"
screen.
Upper right corner of most
screens
Reverts to the last screen viewed.
Lower right corner of most
screens
Displays Emergency functions (as
programmed by your installer.
Lower left corner of most
screens
Used for Remote Security Access features.

About Symphony (cont'd)
10
Symphony "Arming" Screen
From the "Home" screen, press SECURITY to access the Symphony "Arming" screen.
Use this picture and the table that follows to become familiar with the Symphony
security functions.
ITEM FUNCTION
AWAY
Press this button to arm when no one will be staying on the premises. When
armed in AWAY, the system will sound an alarm if a protected door or window
is opened, or if any movement is detected inside the premises. You may leave
through the entrance door during the exit delay period without causing an
alarm. You may also reenter through the entrance door, but must disarm the
system with you User Code within the entry delay period or an alarm will occur.
STAY
Press this button to arm when you are staying home, but might expect
someone to use the entrance door later.
When armed in STAY, the system will sound an alarm if a protected door or
window is opened, but you may otherwise move freely throughout the
premises. Late arrivals can enter through the entrance door without causing an
alarm, but they must disarm the system within the entry delay period or an
alarm will occur.
NIGHT Press this button to arm when you are staying home and do not expect anyone
to use the entrance door.
Your installer may have configured NIGHT Mode
differently; have him/her describe the actual settings of this mode.
Arm Multi-
Partitions
Check this box when you want to arm more than one partition. When Arm
Multi-Partitions is checked, all partitions within the system can be armed at
one time (if the user is so authorized). When the Arm Multi-Partitions circle
does not contain a check mark, each partition must be armed individually.
MORE
CHOICES
Press this button for more Security, Lighting, telephony, and Symphony setup
features.

11
System Overview
Introduction to Your System
This system offers you three forms of protection: burglary, fire and emergency.
Monitoring is accomplished with various contact and motion sensors for perimeter
and interior burglary protection, plus strategically placed smoke, heat, or
combustion detectors.
Burglary Protection
The burglary protection portion of your system must be turned on or "armed" before
it will sense burglary alarm conditions. Your system provides three modes of
burglary protection: Away, Stay, and Night, and even allows you to “bypass”
selected zones of protection while leaving the rest of the system armed (e.g. this
enables you to arm the system but leave upper-story windows open.)
The system also provides a Chime mode, for alerting users to the opening and
closing of doors and windows even while the system is disarmed.
Partitions
This system provides the ability to arm and disarm up to eight different areas, each
as if it had its own control. These areas are called partitions. Partitions are used
when the user wants to disarm certain areas while leaving other areas armed, or to
limit access to certain areas to specific individuals. Each user of the system can be
authorized to operate all or only some partitions, and can be given different
privileges in each. Information about Partitions is presented later in this document.
Zones
Your system's sensing devices have been assigned to various "zones." For example,
the sensing device on your Entry/Exit door may have been assigned to zone 001,
sensing devices on windows in the master bedroom to zone 002, and so on. These
numbers will appear on the display, along with a Custom English descriptor for that
zone (if programmed), when an alarm or trouble condition occurs.
Entry/Exit Delays
Your system has preset time delays, referred to as exit delay and entry delay.
Whenever you arm your system, exit delay gives you time to leave through the
designated exit door without setting off an alarm. Exit delay begins immediately
after entering any arming command, and applies to all modes of arming protection.
If programmed, a slow beeping will sound throughout the exit delay period.
Entry delay gives you time to disarm the system when you reenter through the
designated entrance door. But the system must be disarmed before the entry delay
period ends, or an alarm will occur. The Keypad will beep during the entry delay
period, reminding you to disarm the system. Ask your installer about the delay
times programmed into your system.

System Overview (cont'd)
12
Alarms
When an alarm occurs, Symphony (and any other Keypads) and external sounders
will sound, and the zone(s) causing the alarm are displayed. If your system is
connected to a central monitoring station, an alarm message will also be sent. To
stop the alarm sounding, simply disarm the system.
Memory of Alarm
When an alarm condition occurs, the number(s) of the zone(s) that caused the
problem are displayed, along with the type of alarm (e. g. FIRE, ALARM). These
remains displayed until cleared by disarming the system.
Fire Protection
The fire protection portion of your security system (if used) is always on and will
sound an alarm if a fire condition is detected.
User Codes
Each user must be assigned a name with a corresponding 4-digit user code in order
to gain access to various features and functions. Through Symphony, you may
program users to access any and all of the following systems:
• Fire/Burglary
• Message Center
• Internet
Users for the systems are programmed in a central user setup location that provides
the specific questions for the user pertaining to each system. You may want these
users to be the same, but there are situations in which you may want a user to have
access to one system (e.g., Message Center) without having access to another (e.g.,
the Fire/Burglary system).
Internet Features
As a household Internet appliance, Symphony provides access to a wealth of
information, including:
• News
• Sports
• Weather
• E-mail, and
• Updates of user-selectable content such as your horoscope.
Additionally, you may control all of Symphony’s functions from any personal
computer or laptop that has Internet capabilities, including security system
functions (arming, disarming, etc.) and to check to see if you have a voice message.

System Overview (Cont'd)
13
Message Center Features
Message Center is an option available with Symphony, which provides you and your
family with the conveniences of a full-featured digital answering machine. In
addition to all the features of a digital answering system, Message Center offers
much more, including caller ID (if service is available), multiple mailboxes, a memo
feature, and a unique Privacy feature that enables you to divert ALL calls to the
Message Center mailbox for a duration you select –such as during mealtime, baby’s
nap time, etc. Check with your installer to see if these features have been enabled.
System Basics
• Mailboxes - The system has four mailboxes for storing messages and memos,
and users can be assigned access to any combination of mailboxes. This lets each
user listen to his/her own messages without having to listen to messages
intended for the other users
• Greetings - When Message Center answers a call a recorded greeting instructs
the caller to leave a message. If multiple mailboxes are in use, the message can
instruct the caller to press a key (1-4) corresponding to the desired user’s
mailbox, and then leave a message. The system then announces the greeting for
that user and automatically stores the caller's message in that mailbox.
• Security System - In addition to Symphony, special Message Center Keypads
may be used in your system –these provide a two-line LCD display, standard
control keys, plus a speaker/microphone to record and retrieve voice messages.
The system can also be set so that a user's messages are automatically played
whenever that user disarms the security system from a Message Center Keypad.
Playback Upon Disarm
Depending on how Symphony and Message Center are set up, messages can be
played back when the system is disarmed. If multiple users and mailboxes are set
up, the messages for a user can be played back when that user disarms the system.
Messages and Memos
Like any digital answering system, Message Center records incoming telephone
messages. Message Center also enables users to record “Memos”for themselves or
for other users. For example, you may record a memo for your child –then when
your child returns from school and disarms the system, your memo is played back
ahead of any telephone messages.
Privacy Feature
The Privacy feature turns off all telephone ringers and lets Message Center answer
your calls. This can be useful if you do not wish to be disturbed at certain times.
A simple pull-down menu lets you select the Privacy duration (from 30 minutes to 5
hours). When Privacy is selected (via a check box), Message Center will take all
calls for that duration, or until you turn it off.

System Overview (cont'd)
14
Use the Message Menu to check for any messages that may have been left while
Privacy was turned on.
Extended Functionality
Extended functions are advanced functions that can be accessed through a standard
Custom English Keypad or through emulation mode on your Symphony touch
screen. Refer to your Control Panel User Guide for these features.

15
Security System Operation
Introduction to Security System Operation
You can arm your system in one of three arming modes: Away, Stay, and Night.
The following table lists the three different arming modes and the results of each.
FEATURES FOR EACH ARMING MODE
Arming Mode Exit Delay Entry Delay Perimeter Armed Interior Armed
Away Yes Yes Yes Yes
Stay Yes Yes Yes No
Night* Yes Yes (set for
Away or Stay
Mode)
No (set for
Instant or
Maximum Mode)
Yes Yes (set for
Away Mode)
No (set for Stay,
Instant or
Maximum Mode)
*Your installer may have configured Night Mode differently; have your installer
write the actual mode settings above.
How to Arm the System
Arming the system in any mode is performed in the same way, as described below.
NOTE: Close all perimeter windows and doors before arming.
Arming (typical)
1. From the "Home" screen, press the SECURITY
button. The "Arming" screen is displayed.
2. On the "Arming" screen, press the selected arming
button.
• Symphony beeps twice (Away and Night Maximum
Modes) or 3 times (Stay and Night Instant Modes)
• a DISARM button appears
• a text message appears stating which zones are
arming and whether or not there is an entry delay
• the screen changes to display the remaining exit
delay time, and
• a yellow "lock" appears next to the pressed button
to indicate the system is arming.
• The exit delay time continues to decrement to one.
When this time indicates one, the screen automatically
changes to indicate the system is "Armed" and the
"lock" next to the pressed button changes to red. The
system is now armed in the selected mode.
Armed (typical)

Security System Operation (cont'd)
16
How to Arm Multiple Partitions
To arm multiple partitions:
ACTION SCREEN
1. From the "Home" screen press the
SECURITY button to display the "Arming"
screen.
NOTE: Be sure the Arm Multi-Partitions
button is checked.
2. Press the appropriate arming mode button,
and, when prompted, enter the user code
authorized to access other partition(s).
If the user code is accepted, the system
displays the partitions that the user has access
to.
NOTE: A user may have access to some (but
not all) of the available partitions!
You have two arming options:
• To arm one or more partitions, highlight the
partition(s) to be armed by touching it on
the screen, then press ARM SELECTED.
• Press ARM ALL to arm all available
partitions.

Security System Operation (Cont'd)
17
Keyswitch Operation
Your system may be equipped with a keyswitch for arming and disarming a
partition. Red and green lights on the keyswitch plate indicate the status of your
system as follows:
INDICATOR STATUS FUNCTION
Lit The system is disarmed and ready to be armed (no open
zones).
Green Light
Out If the system is disarmed and the green light is off, it
indicates the system is not ready (one or more zones are
open).
Lit Steady System is armed or memory of alarm exists.
Slow Flashing Partition is armed in Away mode.
Red Light
Rapid Flashing Partition is armed in Stay mode. Memory of alarm,
indicating an alarm has occurred.
GREEN RED
How to Arm Using a Keyswitch
To arm in the AWAY mode, turn the key to the right for 1/2 second and release.
Symphony/Keypads will beep twice and the red light will stay on steady.
To arm in the STAY mode, turn the key to the right and hold for longer than 3
seconds, then release. Symphony/Keypads will beep three times and the red light
will flash slowly.

Security System Operation (cont'd)
18
How to Bypass Zones
The Bypass function is used when you want to arm your system with one or more
zones intentionally unprotected. Bypassed zones are unprotected and will not cause
an alarm when violated while your system is armed.
1. The system will not allow you to bypass fire or emergency zones.
2. To bypass zones, the system must be disarmed first.
To bypass zones do the following:
ACTION SCREEN
1. From the "Home" screen, press the
SECURITY button. The "Arming" screen is
displayed.
2. From the "Arming" screen, press the MORE
CHOICES button. The "More Choices" screen
is displayed.
3. Press the SHOW ZONES button on the
"More Choices" screen. The "Zones" screen is
displayed.
NOTE: While Symphony is requesting and
receiving the zone data from the control panel,
the "Zones" screen displays "Getting Zone
Status…".

Security System Operation (Cont'd)
19
ACTION SCREEN
4. Highlight the zone(s) to be bypassed by
touching it on the screen when the zones are
displayed.
5. Press the BYPASS SELECTED button.
The "User Authorization" screen is displayed
with the instructions "To Bypass Zones, Enter
Code".
6. Enter your 4-digit user code. The "More
Choices" screen is displayed showing the
system as Ready-Bypassed Zones.

Security System Operation (cont'd)
20
How to Remove Bypassed Zones
A bypassed zone will automatically be unbypassed when you disarm the system. If the
system is disarmed and a zone is bypassed, you can remove the bypass as follows:
ACTION SCREEN
1. View bypassed zones by pressing the
SHOW ZONES button. The "Zones" screen is
displayed.
NOTE: While Symphony is requesting and
receiving the zone data from the control panel,
the "Zones" screen displays "Getting Zone
Status...".
2. Remove zone bypasses by pressing the
CLEAR BYPASSES button. The "User
Authorization" screen is displayed with the
instructions To Clear Bypasses, Enter Code.
NOTE: A zone cannot be unbypassed while
the system is armed.
3. Enter your 4-digit user code. The "More
Choices" screen is displayed showing the
system as Ready to Arm.
NOTE: This will not occur if any zone(s) is
open (not ready).