5
5
Monitoring Call Status
The Expansion Module enables you to monitor call activity at other extensions. Screen icons and Feature Key
LEDs indicate the current call status, as described below.
Icon LED Status Icon LED Status
Solid Green Dialing, on a phone
call, or paging
Solid
Orange
Deskset user has turned Do Not Disturb (DND)
on. You can still call the extension, but ringing
at the far end will be silenced.
Slow Green
Flash
On Hold Fast Orange
Flash
Incoming call while DND is on. You can answer
the call remotely (see page 8). You cannot
monitor any other call activity while the
extension has DND on.
Fast Green
Flash
Incoming Call.* You
can answer the call
remotely (see page 8).
None Idle—no activity on the phone, and DND is off.
None Indicates a quick-dial entry.
* If your Synapse system has been configured for Line Appearance mode, the Expansion Module does not
indicate a new incoming call on an external line. In Line Appearance mode, a Feature Key LED flashes green
for an incoming call when:
• the call is on the Intercom line
• the external call is forwarded to an extension through a Call Forward-No Answer setting
• the external call is transferred to an extension.
For more information about Line Appearance mode, see your Deskset User Guide, available at
www.telephones.att.com/synapseguides.