syndome CLAIRE II 1000 User manual

User Manual
Line-interactive UPS
CLAIRE II 1000/1500/2000
IMPORTANT SAFETY INFORMATION
(SAVE THESE INSTRUCTIONS)
This manual contains important safety instructions. Please read and follow all instructions carefully
during installation and operation of the unit. Read this manual thoroughly before attempting to unpack,
install, or operate the UPS.
Insure the wall outlet and UPS are located near the equipment being attached for proper accessibility.
To reduce risk of damage and injury, please use batteries with good quality.
Provide adequate ventilation for the battery compartment. The battery enclosure should be designed to
prevent accumulation and concentration of hydrogen gas at the top of the compartment.
DO NOT expose the UPS to rain, snow or liquids of any type. The UPS is designed for indoor
use only.
DO NOT obstruct the ventilation openings.
DO NOT connect neutral of the power distribution box on the wall to the output neutral of UPS.
Otherwise the reversed polarity will damage the UPS and the connected equipment.
CAUTION! Risk of electric shock, do not remove cover. No user serviceable parts inside.
The battery can energize hazardous live parts inside even when the AC input power is disconnected.
To avoid electrical shock, turn off the UPS and unplug it from the AC power source before servicing the
battery. Servicing the battery can only be performed by trained personnel.
INSTALLING YOUR UPS SYSTEM
UNPACKING
Inspect the UPS upon receipt. The box should contain the following:
(1)UPS Unit x1; (2) User Manual x1; (3) USB Cable x1; (4) Power Cord x1
OVERVIEW
The UPS provides battery backup during power outages. The series ensures consistent power to your
computer system and its included software will automatically save your open files and shut down your
computer system during a utility power loss.
HARDWARE INSTALLATION GUIDE
Before installation, please read and understand the following instructions:
1.Placement
The UPS must be installed in a protected environment away from heat- emitting appliances such as a
radiator or heat register. Do not install this product where excessive moisture is present.
2.Ventilation
The location should provide adequate air flow around the UPS with 10 CM minimum clearance on all
sides for proper ventilation.
3.Connect the Battery(only for Long backup models)
Connect the external battery with the DC cables from the back of the UPS. Follow battery polarity
guide located near battery cables as below.
Red cable for battery positive polarity;
Black cable for battery negative polarity.
4.Connect to AC and Charge the Battery
Connect the UPS to a wall outlet. Avoid using extension cords and adapter plugs. Charging the
battery for at least 8 hours is recommended to insure that the battery is fully charged. To recharge
the battery, simply leave the unit plugged into a wall outlet. To maintain optimal battery charge, leave
the UPS plugged into an AC outlet at all times.
This UPS can be charged even when UPS is not turned on.
5.Connect the Load
Connect the equipment to the UPS outlet. Please make sure that the total loads of your equipments
are less than the maximum total power load of the UPS. Connect your computer, monitor, and any
externally-powered data storage device (Hard drive, Tape drive, etc.) into the outlets only when the
UPS is off and unplugged. Do not plug a laser printer, copier, space heater, vacuum, paper shredder
or other large electrical device into The UPS. The power demands of these devices will overload and
possibly damage the unit.
BASIC OPERATION
FRONT PANEL DESCRIPTION
CLAIRE II 1000/1500 CLAIRE II 2000
1.LCD Display
The LCD will display the UPS status including input voltage, output voltage, percentage of load
and battery, etc.
2.Power On/Off Button
Press the power Button to turn the UPS ON or OFF.
3.Setting Button
The audible alarm can be turned off/on by pressing this button
REAR PANEL DESCRIPTION
CLAIRE II 1000/1500 CLAIRE II 2000
1.AC Inlet
Connect to utility power through the input power cord.
2.Input Circuit Breaker
The circuit breaker provides optional overload protection.
3.USB Port to PC
This port allows connection and communication from the USB port on the computer to the
UPS unit.
4.Serial Port to PC
This port allows connection and communicates from the DB-9 serial on the computer to the
UPS unit.
5.AC Outlet
The UPS provides outlets for connected equipment to insure temporary uninterrupted operation
during a power failure and against surges and spikes.
6.Output Terminal Block
Connect to your equipment. The UPS provides outlets for connected equipment to insure temporary
uninterrupted operation during a power failure and against surges and spikes.
FUNCTIONAL TEST
AC Mode
The UPS delivers power to the load derived from the utility and maintains proper battery charge.
On-Battery Mode
The UPS operates on battery when the utility voltage has fallen outside the limits. Local users are
alerted to this mode of operation by visual and audible indicators. The UPS provides power to the load
from the battery and the output voltage of the UPS are regulated within a narrow range
1.Button On
Press the power Button 2 seconds then the status LCD will light up.
2.Button Off
Press the power Button 2 seconds again, the status LCD will go off.
3.Cold Start / Start on Battery
This UPS can be turned on even when AC is not present.
Press the power Button 2 seconds then the status LCD will light up.
ROUTINE MAINTENANCE AND STORAGE
ROUTINE MAINTENANCE
1.Use dry soft clothes to clean the panel and plastic parts. Do not use any detergent that contains
alcoholic ingredient.
2.Unplug the UPS from power inlet if the UPS will not operate for long period of time.
STORAGE
1.First turn off your UPS and disconnect its power cord from the wall outlet. Disconnect all cables
connected the UPS to avoid battery drain.
2.The UPS should be stored in a cool dry location.
3.Make sure the battery is fully charged before the UPS is stored.
4.For extended storage in moderate climates, the battery should be charged for 12 hours every
3 months by plugging the power cord into the wall receptacle and turning on the main Button.
Repeat it every 2 months in high temperature locations.
TROUBLE SHOOTING
Problem Possible Causes Remedy
Abnormal
Mains normal but not
works in AC mode
1.AC Input missing 1.Check AC input connection.
2. Input Breaker is
tripped
2.Unplug the power cord of the UPS
then press the circuit breaker knob.
Alarm buzzer beeps 10
seconds Overload Verify that the load matches the
capability specified in the specs.
The UPS will not turn on.
The on/off Button is
designed to prevent damage
by rapidly turning it off and
on.
Turn the UPS off. Wait 10 seconds
and then turn the UPS on.
4
2
1
3
5
RS232 USB
OUTPUT
INPUT
BREAKER
1
3
2
6
1
2
4
OUTPUT
RISK OF ELE CTRIC SHOC K! HAZARDO US LIVE PARTS IN SIDE THIS
MACHIN E ARE ENERGI ZED FROM BAT TERY SUPPL Y EVEN WHEN
AC INPUT POWER IS DIS CONNEC T. DISCONN ECT ALL A C SOURCE
AND DC S OURCE BE FORE SERV ICING. RIS K OF ELECTR IC SHOCK !
DO NOT REM OVE COVER .N O USER SERV ICEABLE PAR TS INSIDE.
REFER SE RVICING TO Q UALIFIED SE RVICE PERS ONNEL.BE FORE
OPERAT ING READ USER M ANUAL INCLU DING ALL SAFET Y WARNINGS !
CAUTION ！
RS232 USB
INPUT
BREAKER
NL
OUTPUT
3
5

The UPS will not turn on
The unit is not connected
to an AC outlet.
The unit must be connected to a
220-240V 50/60Hz outlet.
The battery is worn out. Contact Technical Support.
Mechanical problem.
Outlets do not provide
power to equipment
Circuit breaker is tripped
due to overload
Turn the UPS off and unplug at
least one piece connected
equipment. Unplug the power cord
of the UPS then press the circuit
breaker knob.
Batteries are discharged Allow the unit to recharge for at
least 4 hours.
Unit has been damaged
by a surge or spike. Contact Technical Support.
Alarm
Alarm code A06
Battery low: Battery capacity
is low, UPS will turn off soon
Shut off non-essential equipment.
Save your data and turn off computer.
Alarm code A14 Over load occurs. Shut off non-essential equipment.
Fault
Fault code F09 Output Short :
Output circuit short.
1. Shut down the UPS
2. Your attached equipment may
have problems, please remove
them and check again.
Fault code F11 Battery high:
Battery voltage is too high.
1. Shut down the UPS
2.Check the counts of Battery
Fault code F12 Battery Low :
Battery voltage is too low.
1. Shut down the UPS
2. Check the counts of Battery
3.Check battery connector when
use battery packages.
Fault code F19
Over Temperature :
High ambient temperature
1. Shut down the UPS. Restart the
UPS to Check the fan for operation
and if the ventilation hole has been
covered
2. Contact Technical Support.
Fault code F14
Overload in line Mode:
Your equipment requires
more power than the UPS
can provide.
It will shutdown.
Shut off non-essential equipment.
If this solves the overload
problem, the UPS will transfer to
normal operation.
Fault code F18 Fan fail :
Fan has been damaged.
1.Shut down the UPS
2.Replace the fan
Other
Software is inactive
The serial is not
connected.
Connect the serial cable to the
UPS unit and an open serial port
on the back of the computer. You
must use the cable that came with
the unit.
The unit is not providing
battery power.
Shutdown your computer and turn
the UPS off. Wait 10 seconds and
turn the UPS back on. This should
reset the unit.
If any abnormal situations occur that are not listed above, please contact service personnel.
TECHNICAL SPECIFICATIONS
Model CLAIRE II 1000 CLAIRE II 1500 CLAIRE II 2000
Capacity (VA) 1000 1500 2000
Capacity(Watts) 700 1050 1400
Input
Input Voltage Range 165 -285Vac
Frequency Range 40-70 Hz
Output
Output Voltage 220Vac +/-10%
Output Frequency 50Hz(default ) /60Hz
Overload Protection On Utility: breaker
On Battery: Internal Current Limiting
Physical
Total
UPS outlets (4)
AS
(4) AS +(1)
Terminal Block
Maximum Dimensions
(WxHxD) (mm) 140 x 190.6 x 327 196 x 342x 412
Weight (kg) (without BAT) 6.94 7.98 15.1
Battery
Voltage 24Vdc 48Vdc
Charger Current 1A
Communication
Software Windows 10, Windows 8, Windows 7, Windows Server 2012 R2,
Windows Server 2008 R2, Linux, Mac
Warning Diagnostics
Indicators AC Mode, Power On, Battery mode, Fault
Audible Alarms Low Battery, Overload, Fault
Environmental
Operating Temperature +32°F to 104°F ( 0°C to 40°C )
Operating
Relative Humidity 0 to 90% NON-CONDENSING
Management
Auto-Charger Yes
Auto-Restart Yes
DEFINITIONS FOR ILLUMINATED LCD INDICATORS
LCD Indication
Bat-mode Line mode
Fault
Sound disable
(Press the display key
3s to disable and
enable the buzzer
sound)
Bat mode:
Battery Capacity
Line mode:
1. Battery charging,
cycle lighting
2. Battery full charged
lighting
Load capacity
Line mode & Bat mode
Initial AC INPUT( Voltage)
V
OUTPUT
(Voltage)
V
ALARM DEFINITIONS
Alarm Condition
Off Normal
Beep 1 time In Every 30
Seconds Utility Failure - The UPS is providing battery power to outlets.
Beep 1 time In Every 2
Seconds
Utility Failure - The UPS is providing battery power.
The rapid beeps indicate the battery will run out of power shortly.
Beep 1 time In Every 0.5
Second
Overload - Occurs when connected equipment exceeds the rating of
the unit.
Turn the UPS off and unplug at least one piece of equipment from the
UPS.
SOFTWARE DOWNLOAD
Power Master management software provides a user-friendly interface for your power systems. The
graphic user-interface is intuitive and displays essential power information at a glance. Please follow
procedure below to install the software.
Installation procedure:
Download Power Master from the website: http://www.powermonitor.software/
Double-click the file and follow the installation steps.
When your computer restarts, the Power Master software will appear as a blue icon located in the
system tray.
K01-C000434-01
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