HP PowerTrust A3589A User manual

PowerTrust System Guide
HP Model A3589A
5.5 kVA Rack-Mounted UPS
Part No. A3329-90002
Edition 3- December 1997
E1297
Printed in: USA

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Contents
Contents-1
1. Overview
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
About this book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Terms Used in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Power Failure Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Electronics Unit and Bypass Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Timed Power-Off/Power-On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Control Panel Switches and Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
Rear Panel Connectors, Switches, and Indicators (North American Version). . . . . . . . . .1-10
Rear Panel Connectors, Switches, and Indicators (Worldwide Version) . . . . . . . . . . . . . .1-16
Battery Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
Service Bypass Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24
Voltage and Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-28
Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-28
Frequency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-31
UPS Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-32
On-line Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-32
On-battery Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-32
Automatic Bypass Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-32
Service Bypass Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-33
Sleep Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-35
UPS Safety Preparedness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-36
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-36
Handling Emergencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-36
Hazardous Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-37
Suggested Hazardous Product Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-37
Support Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-39
Support Strategy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-39
Training. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-39
Battery Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-39
2. Unpacking and Inspecting
Receiving the PowerTrust UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Physical Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Unpacking the UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Cutting the Shipping Straps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Unpacking the Service Bypass Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Unpacking the Battery Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Removing Battery Packs from Battery Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Unpacking the Electronics Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Claims Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
Repacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
Returning PowerTrust Battery Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
Shipping and Storage Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
3. Installing the UPS
Sizing the Load. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Contents-2
Contents
Rackmounting Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Installing the Battery Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Installing the Battery Box in the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Installing the Electronics Unit in the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Installing the Service Bypass Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Attaching Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
Power Distribution Unit (PDU). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Installing Switchless Power Distribution Unit (PDU) . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Connecting the Battery Box Cable to the Electronics Unit . . . . . . . . . . . . . . . . . . . . . . . .3-11
Input and Output Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Wire Gauge Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Torque Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Removing the Access Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Worldwide Version Input Wiring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Worldwide Version Output Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16
Cabling Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17
Connecting Equipment to the PowerTrust UPS (with 30A Service Bypass Unit Only) . 3-17
Connecting the Communications Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Examples of PowerTrust Connections in a System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Example 1: Single Expansion Cabinet System (Field-Integrated) . . . . . . . . . . . . . . . . . . 3-20
Example 2: Single Expansion Cabinet System (Factory-Integrated) . . . . . . . . . . . . . . . . 3-22
Example 3: Dual Expansion Cabinet System (Field-Integrated) . . . . . . . . . . . . . . . . . . . 3-24
Example 4: Dual Expansion Cabinet System (Factory-Integrated) . . . . . . . . . . . . . . . . . 3-26
4. Power-On/Power-Off Procedures
Power-On Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Initial Power-On or Power-On After Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Powering On the UPS After Being Powered Off for a Short Time . . . . . . . . . . . . . . . . . . . 4-2
Power-Off Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
Powering-Off the UPS for an Extended Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Powering Off the UPS for a Short Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Service Bypass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Placing the UPS in Service Bypass Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Taking the UPS Out of Service Bypass Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Emergency Power Off (EPO) Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Charging the Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8
5. Verification Procedures
Load Testing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
6. Troubleshooting
Troubleshooting Aids. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Console Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Operating System Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Without Operating System Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
RS-232 UPS Port Does Not Respond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Checking the Voltage of a Battery Box or a Battery Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Overtemperature Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

Contents
Contents-3
Alarm Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
Front Panel Visible Indicators (LEDs). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
Rear Panel Visible Indicators (LEDs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
Rear Panel Enable LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
Caution LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
Precharge Failure LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
Audible Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
Silence Alarm/Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
Indicator Cases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
Normal LED and Alarm Condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-10
Case 1 (Normal) — UPS Running on AC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-10
UPS Running on AC Power with Audible Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-11
Case 2 (Abnormal) — Battery Operation Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-11
Case 3 (Abnormal) — Overtemperature Condition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-11
Case 4 (Normal or Abnormal) — Bypass Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-12
Case 5 (Normal) — Overload Warning On-Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-13
UPS Running on Battery Power with Audible Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-15
Case 6 (Normal) — Battery Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-15
Case 7 (Normal) — Low Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-16
Case 8 (Normal) — Overload Warning on Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-17
UPS Halted (Has No AC Output) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-18
Case 9 (Abnormal) — Failure Shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-18
Case 10 (Normal or Abnormal) — Overload or EPO Shutdown. . . . . . . . . . . . . . . . . . . . .6-18
Case 11 (Normal, Abnormal) — Overtemperature Shutdown . . . . . . . . . . . . . . . . . . . . . .6-20
Case 12 (Normal or Abnormal) — Output Disabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-20
Case 13 (Normal or Abnormal) — Deeply Discharged Batteries or Non-Fatal UPS Failure .
6-21
Case 14 (Abnormal) — Battery Precharge Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-22
Case 15 (Normal or Abnormal) — UPS Off or Asleep. . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-23
Case 16 (Normal or Abnormal) — Bypass Sleep Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . .6-24
7. Cleaning and Maintenance
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
Recommended Periodic Testing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
Exchanging Batteries/Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
Determining the Age of a Battery Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
Exchanging the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5
A. HP-UX UPS Monitor Error Messages
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Normal Operation Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Timer Controlled Power On/Off Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Exit ups_mond Daemon Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
shutdown(1M) Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12
reboot(2) Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-14
Log-Only Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-20
B. MPE/iX UPS Monitor Error Messages

Contents-4
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
Power Status Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3
Alarm Status Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-6
Alarm Status Cleared Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-13
Log-Only Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-18
C. Configuring the OS for the PowerTrust UPS
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-2
Configuring HP-UX for the PowerTrust UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-3
Configuring MPE/iX for the PowerTrust UPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-5
Power Failing the UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-7
D. Field Replaceable Units
Replaceable Parts Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-2
Replaceable Parts for the PowerTrust UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-2
Removal and Replacement Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-4
Removing and Replacing UPS Electronics Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-4
Removing and Replacing Battery Packs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-6
Removing and Replacing the Battery Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-9
Removing and Replacing the Service Bypass Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-11
Removing and Replacing Hardwire Conversion Kit (30A Service Bypass Unit Only). . .D-13
Removing and Replacing North American Conversion Kit . . . . . . . . . . . . . . . . . . . . . . . .D-17
Removing and Replacing Control Panel and Label Kit . . . . . . . . . . . . . . . . . . . . . . . . . . .D-19
Removing and Replacing the Electronics Unit Fan Assembly. . . . . . . . . . . . . . . . . . . . . .D-24
E. 40A Service Bypass Unit: Specifications and Procedures
40A Service Bypass Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-2
Unpacking the Service Bypass Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-4
Connecting the SPU to the UPS (40A Service Bypass Unit Only) . . . . . . . . . . . . . . . . . . . . .E-6
Connecting the Communications Cable to the V-Class System . . . . . . . . . . . . . . . . . . . . . . .E-8
Connecting the Test Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-8
Examples of PowerTrust Connections on V-Class Systems . . . . . . . . . . . . . . . . . . . . . . . . .E-8
Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-8

Contents
Contents-5

Contents-6
Contents

Figures
Contents-7
Figure 1-1 . Rack-mounted PowerTrust 5.5 kVA UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Figure 1-2 . PowerTrust UPS Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Figure 1-3 . Rear Panel Connectors, Switches, and Indicators (North American Version) . . . . . 1-11
Figure 1-4 . Rear Panel Connectors, Switches, and Indicators (Worldwide Version). . . . . . . . . . 1-16
Figure 1-5 . PowerTrust UPS Battery Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Figure 1-6 . PowerTrust UPS Service Bypass Unit (30A) (North American Version) . . . . . . . . . 1-22
Figure 1-7 . PowerTrust UPS Service Bypass Unit (30A) (Worldwide Version). . . . . . . . . . . . . . 1-23
Figure 1-8 . UPS Input Voltage Transfer Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30
Figure 1-9 . UPS Frequency Transfer Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
Figure 1-10 . Simplified UPS 5.5 kVA UPS Block Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
Figure 2-1 . A3589A PowerTrust UPS Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Figure 2-2 . Unpacking the PowerTrust Service Bypass Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Figure 2-3 . Unpacking the PowerTrust Battery Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Figure 2-4 . Battery Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Figure 2-5 . Removing a Battery Pack from the Battery Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Figure 2-6 . Unpacking the PowerTrust Electronics Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Figure 2-7 . Battery Pack Shelf-Life vs Storage Temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Figure 2-8 . Battery Pack Shelf-Life Storage Time vs Temperature. . . . . . . . . . . . . . . . . . . . . . 2-13
Figure 3-1 . Rail Locations for the Battery Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Figure 3-2 . Battery Box Corner Mounting Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Figure 3-3 . Inserting a Battery Pack into the Battery Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Figure 3-4 . Rail and Clip-Nut Locations for Rackmounting the Electronics Unit. . . . . . . . . . . . 3-7
Figure 3-5 . Clip-Nut Locations for Rackmounting the Service Bypass Unit . . . . . . . . . . . . . . . . 3-8
Figure 3-6 . Attaching the Front Bezel to the Electronics Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Figure 3-7 . PDU Ground Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Figure 3-8 . Battery Precharge Shorting Plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Figure 3-9 . Reattaching Battery Precharge Shorting Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Figure 3-10 . A3589A Terminal Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Figure 3-11 . Example 1: 99x/T-Class SPU with One Field-Integrated Expansion Cabinet. . . . 3-21
Figure 3-12 . Example 2: 99x/T-Class SPU with One Factory-Integrated Expansion Cabinet . 3-23
Figure 3-13 . Example 3: 99x/T-Class SPU Two Field-Integrated Expansion Cabinets . . . . . . 3-25
Figure 3-14 . Example 4: 99x/T-Class SPU with Two Factory-Integrated Expansion Cabinets 3-27
Figure 6-1 . Alarm Indications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Figure 7-1 . Battery Pack Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Figure D-1 . Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7
Figure D-2 . Terminal Block. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-14
Figure D-3 . North American Conversion Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-18
Figure D-4 . Control Panel Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-20
Figure D-5 . Control Panel Header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-22
Figure D-6 . Attaching the Front Bezel to the Electronics Unit . . . . . . . . . . . . . . . . . . . . . . . . . . D-23
Figure D-7 . Fan Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-24
Figure E-1 . 40A Service Bypass Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2
Figure E-2 . Unpacking the 40A PowerTrust Service Bypass Unit. . . . . . . . . . . . . . . . . . . . . . . . E-4
Figure E-3 . Power and Communication Line Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-7

Contents-8
Figures

Tables
Contents-9
Table 1-1. Operator and Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Table 1-2. A3589A Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24
Table 3-1. Example of Determining Load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Table 6-1. Troubleshooting Cases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
Table 7-1. Manufacturing Month Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5
Table D-1. Replaceable Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
Table D-2. UPS Serial Communications Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3

Contents-10
Tables

1
Printing History
The manual printing date and part number indicate its current edition. The printing date
will change when a new edition is printed. Minor changes may be made at reprint without
changing the printing date. the manual part number will change when extensive changes
are made.
Manual updates may be issued between editions to correct errors or document product
changes. To ensure that you receive the updated or new editions, you should subscribe to
the appropriate product support service. See your HP sales representative for details.
First Edition: May 1997
Second Edition: October 1997
Third Edition: December 1997
NOTE Reader Comments. We welcome your comments about our documentation.
If you have editorial suggestions or recommended improvements for this
document, please write to us. You can reach us through e-mail at:
[e-mail] or by sending your letter to: Documentation
Manager M/S 5657, Hewlett-Packard Company, 8000 Foothills Blvd.,
Roseville, CA 95747-6588 USA. Please include the following information in
your message:
• Title of the manual you are referencing.
• Manual part number (from the title page).
• Edition number or publication date (from the title page).
• Your name.
• Your company’s name.
SERIOUS ERRORS, such as technical inaccuracies that may render a
program or a hardware device inoperative, should be reported to your HP
Response Center or directly to a Support Engineer.

2

Preface-3
Safety and Regulatory Information
IMPORTANT SAFETY INSTRUCTIONS. SAVE THESE INSTRUCTIONS.
For your protection, this product has been tested to various national and international
regulations and standards. The scope of this regulatory testing includes
electrical/mechanical safety, radio frequency interference, ergonomic, acoustic, and
hazardous materials. Where required, approvals obtained from third-party test agencies
are shown on the product label. In addition, various regulatory bodies require some of the
information under the following headings.
Safety Considerations
This product and related documentation must be reviewed for familiarization with safety
markings and instructions before operation. The following figure shows some of the safety
symbols used on the product to indicate various safety considerations.
WARNING The WARNING sign denotes a hazard. It calls attention to a
procedure, practice, or the like, which, if not done correctly or
adhered to, could result in injury. Do not proceed beyond a
WARNING sign until the indicated conditions are fully understood
and met.
CAUTION The CAUTION sign denotes a hazard. It calls attention to an operating
procedure, practice, or the like, which, if not done correctly or adhered
to, could damage or destroy part or all of the product. Do not proceed
beyond a CAUTION sign until the indicated conditions are fully
understood and met.
Please read all safety considerations carefully. You should understand all WARNINGS
and CAUTIONS before using your PowerTrust UPS.
Physical Safety Considerations
• Each PowerTrust UPS consists of an Electronics Unit weighing about 78kg (171 lbs)
unpacked.
• The PowerTrust UPS also includes a Battery Box weighing about 180kg (396 lbs)
unpacked with batteries and 30kg (66 lbs) unpacked without batteries. Included in the
Battery Box are ten field replaceable packs, each weighing about 33 pounds.
WARNING Be very careful when lifting or moving either the Electronics unit or
the Battery box. Follow the unpacking (Chapter 2) and installation
(Chapter 3) instructions carefully.
• Each PowerTrust UPS contains powerful batteries and large capacitors. Therefore, the
unit may contain hazardous voltages, even when it is disconnected from the input AC
source receptacle, or when the AC power has failed.

Preface-4
WARNING Batteries can present a risk of electrical shock and/or burn from
high short circuit current. Observe proper precautions. Do not stack
battery trays on top of each other. Do not allow anything to touch the
battery terminals. Do not pierce battery pack wiring insulation. Do
not allow conductive tools or jewelry to touch battery packs or
battery terminals.
Electrical Safety Considerations
• DO NOT use an extension cord or multiple outlet power strips to provide electrical
power to the unit, or any other computer equipment.
• DO NOT install the unit next to open windows or where uncontrolled environmental
conditions could affect it.
WARNING To reduce the risk of fire, connect the A3589A PowerTrust UPS North
American unit only to a circuit provided with 50 amperes maximum
branch circuit overcurrent protection in accordance with the
National Electrical Code, ANSI/NFPA 70.
The hardwire (worldwide) version may be connected to a circuit
provided with 63 amperes maximum branch circuit overcurrent
protection in accordance with local codes.
CAUTION
• Do not place magnetic media on the UPS.
• Avoid plugging the unit into a wall outlet controlled by a switch. If the
outlet is controlled by a switch, cover or protect the switch from being
turned off accidentally. The switch will not turn off the PowerTrust UPS;
instead, the PowerTrust UPS will go to battery mode, allowing electrical
current to continue to flow to its outputs until the batteries are discharged.
• During power failure conditions, the PowerTrust output will be nominal
230 volts.
CAUTION
• The PowerTrust UPS should NOT be operated from line stabilizers,
ferro-resonant transformers, or other types of line conditions. AC
waveform distortion caused by these devices may cause unexpected
transfer from line operation to UPS battery operation.
• These units should NOT be operated from non-sinusoidal AC voltage
sources. AC input waveforms having distortion caused by large phase
controlled devices, poor utility power, or poor site power may cause
unexpected transfer from line operation to UPS battery operation.

Preface-5
FCC Statement (USA only)
FCC rules part 15, subpart A, class A devices.
Information to User (section 15.105)
NOTE This equipment has been tested and found to comply with the limits for a
class A digital device, pursuant to part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user
will be required to correct the interference at his own expense.
EMI Statement (Canada Only)
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Japanese Radio Frequency Interference
Japanese VCCI Radio Frequency Notice
EMI Statement (European Union)
Warning: This is a Class A product. In a domestic environment, this product may cause
radio interference in which case the user may be required to take adequate measures.
Acoustics (Germany)
Laermangabe (Schalldruckpegel LpA) gemessen an Arbeitsplatz bei normalem Betrieb
nach DIN 45635, Teil 19: Acoustic Noise (A-weighted Sound Pressure Level LpA)
measured at operator’s position, normal operation, to ISO 7779.
A3589A: On-line = 56 dBA

Preface-6
On-battery = 57 dBA
EMI (Australia and New Zealand)
UPS model A3589A meets the applicable requirements of the Australia and New Zealand
EMC Framework.
Product Warnings
WARNING
• Serious injury can occur if the unit enclosure is opened by
unqualified personnel. There is a risk of electric shock and/or
burn. Hazardous live parts inside the unit are energized from the
battery supply even when the input power is disconnected. Do not
remove the cover; there are no user-serviceable parts inside. Refer
repair to qualified service personnel.
• The PowerTrust unit is capable of supplying AC voltage even if
there is no input power present. Although the output enable
switch on the front of the unit is protected from accidental
actuation, do not allow the unit to become enabled without the
operator’s knowledge.
• A battery can present a risk of electrical shock and/or burn from
high short-circuit current. Observe proper precautions.
• Both the Mains and Bypass circuit breakers are the Mains
disconnect when the Service Bypass switch is in the NORMAL
position. The facility branch circuit is the Mains disconnect when
the Service Bypass switch is in the BYPASS position.
Both the UP/Battery switch and the battery cable are the battery
disconnect devices.
• To disconnect AC Mains and battery power or to put the UPS into
Service Bypass mode prior to servicing, refer to Chapter 4.
• DO NOT touch uninsulated battery terminals.
Battery Notices
The products described in this manual contain sealed, lead acid batteries. Replace
batteries only with the same type and part number.
When recycling used batteries, adhere to local codes or follow the return instructions
included with the replacement battery pack.

Preface-7
WARNING Fire, explosion, and severe burn hazard!
DO NOT crush, disassemble, heat, incinerate, or expose the battery
to water.
DO NOT puncture or subject batteries to mechanical shock.
United Kingdom General Approval
UPS Model A3589A is approved under Approval No. NS/G/1234/100003 for indirect
connection to public telecommunication systems within the United Kingdom.
IT Power System
WARNING This product has not been evaluated for connection to an IT
power system (an AC distribution system having no direct
connection to earth according to IEC 950/EN50091-1).
Leakage Current
WARNING To reduce the risk of electric shock, never operate this product
with the input or output ground conductors disconnected. An
earth connection is essential before connecting the supply. Due
to the types of products that can be connected to this product,
there is a risk of high leakage current (>3.5mA). Reliable
ground circuit continuity is vital for safe operation of this
product.

Preface-8