Synergy Global Technology 2U12 SAS JBOD User manual

2U12 SAS JBOD
USER’S MANUAL
SS2004 & SS2006
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Important Information
Warranty
Our product is warranted against defects in materials and workmanship for a period of one
year from the date of shipment, as evidenced by receipts or other documentation. The
manufacture at its option, repair or replace equipment that proves to be defective during the
warranty period. This warranty includes parts and labor.
The media on which you receive software are warranted not to fail to execute programming
instructions, due to defects in materials and workmanship, for a period of 90 days from date of
shipment, as evidenced by receipts or other documentation. The manufacture will, at its option,
repair or replace software media that do not execute programming instructions if the
manufacture receives notice of such defects during the warranty period. The manufacture
does not warrant that the operation of the software shall be uninterrupted or error free.
National Instruments believes that the information in this document is accurate. The document
has been carefully reviewed for technical accuracy. In the event that technical or typographical
errors exist, the manufacture reserves the right to make changes to subsequent editions of this
document without prior notice to holders of this edition. The reader should consult National
Instruments if errors are suspected. In no event shall the manufacture be liable for any
damages arising out of or related to this document or the information contained in it.
EXCEPT AS SPECIFIED HEREIN, THE MANUFACTURER MAKES NO WARRANTIES,
EXPRESS, IMPLIED, OR STATUTORY AND DISCLAIMS ANY IMPLIED WARRANTY OR
CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
NON-INFRINGEMENT, OR A WARRANTY THAT THE PRODUCT WILL OPERATE ERROR
FREE.
IN NO EVENT SHALL THE MANUFACTURER BE LIABLE FOR THE COST OF
PROCUREMENT OF SUBSTITUTE HARDWARE, SOFTWARE, OR SERVICES, LOST
PROFITS, LOST DATA, OR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL
DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY ARISING IN ANY
WAY OUT OF THIS AGREEMENT OR THE SERVER. THIS LIMITATION SHALL APPLY
EVEN IF THE MANUFACTURER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY
LIMITED REMEDY PROVIDED HEREIN.
This limitation of the liability of the manufacturer will apply regardless of the form of action,
whether in contract or tort, including negligence. Any action against the manufacturer must be
brought within one year after the cause of action accrues. The manufacture shall not be liable

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for any delay in performance due to causes beyond its reasonable control. The warranty
provided herein does not cover damages, defects, malfunctions, or service failures caused by
owner’s failure to follow the manufacture installation, operation, or maintenance instructions;
owner’s modification of the product; owner’s abuse, misuse, or negligent acts; and power
failure or surges, fire, flood, accident, actions of third parties, or other events outside
reasonable control.
Copyright
Under the copyright laws, this publication may not be reproduced or transmitted in any form,
electronic or mechanical, including photocopying, recording, storing in an information retrieval
system, or translating, in whole or in part, without the prior written consent of the manufacture.
Trademarks
Product and company names mentioned herein are trademarks or trade names of their
respective companies.
Changes
The Manufacturer reserves the right to revise this publication and to make changes in the
content hereof without the obligation of the manufacturer to notify any person of such revision
or changes.
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause
undesired operation.
Warning:
• A shielded-type power cord is required in order to meet FCC emission limits and also to prevent
interference to the nearby radio and television reception. It is essential that only the supplied power
cord be used.
• Use only shielded cables to connect I/O devices to this equipment.
• You are cautioned that changes or modifications not expressly approved by the party responsible for
compliance could void your authority to operate the equipment.

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SAFETY PRECAUTIONS
Before getting started, please read the following important cautions:
All cautions and warnings on the equipment or in the manuals should be noted.
Most electronic components are sensitive to electrical static discharge, therefore, be
sure to ground yourself at all times when installing the internal components. Use a
grounding wrist strap and place all electronic components in static-shielded devices.
Grounding wrist straps can be purchased in any electronic supply store.
Do not open the system’s top cover. If opening the cover for maintenance is a must,
only a trained technician should do so. Integrated circuits on computer boards are
sensitive to static electricity. Before handling a board or integrated circuit, touch an
unpainted portion of the system unit chassis for a few seconds. This will help to
discharge any static electricity on your body.
Place this equipment on a reliable surface when install. A drop or fall could cause
injury.
Please keep this equipment from away humidity.
Do not leave this equipment in an environment unconditioned, out of operation or
storage temperature range may damage the equipment.
Never pour any liquid into ventilation openings. This could cause fire or electrical
shock.
Make sure the voltage of the power source is within the specification on the label
when connecting the equipment to the power outlet. The current load and output
power of loads shall be within the specification.
This equipment must be connected to reliable grounding before using.
Place the power cord out of the way of foot traffic. Do not place anything over the
power cord. The power cord must be rated for the product, voltage and current
marked on the product’s electrical ratings label. The voltage and current rating of the
cord should be greater than the voltage and current rating marked on the product.
If the equipment is not used for a long time, disconnect the equipment from mains to
avoid being damaged by transient over-voltage.
Never open the equipment. For safety reasons, only qualified service personnel
should open the equipment.
If one of the following situations arise, the equipment should be checked by service
personnel:
9The power cord or plug is damaged.
9Liquid has penetrated the equipment.
9The equipment has been exposed to moisture.
9The equipment does not work well or will not work according to its user‘s
manual.

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9The equipment has been dropped and/or damaged.
9The equipment has obvious signs of breakage.
9Please disconnect this equipment from the AC outlet before cleaning. Do not
use liquid or detergent for cleaning. The use of a moisture sheet or cloth is
recommended for cleaning.
Product features and specifications are subject to change without notice.

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Table of Contents
CHAPTER 1 – INTRODUCTION.....................................................................1
1.1 Key Features..................................................................................................................................1
Form Factor .......................................................................................................................................1
SAS Host Connections.....................................................................................................................2
Drive Features...................................................................................................................................2
Firmware Upgrade Features...........................................................................................................2
Environment Monitoring...................................................................................................................2
Other Information..............................................................................................................................2
1.2 Unpacking the Subsystem .........................................................................................................3
1.3 Front Panel Features ...................................................................................................................5
1.4 Rear Panel Features.....................................................................................................................6
Power Supplies & IO Module..........................................................................................................6
RS-232 Serial Port............................................................................................................................6
CHAPTER 2 – COMPONENTS SPECIFICATIONS........................................7
2.1 Power supply specifications......................................................................................................7
2.2 Fans specifications......................................................................................................................7
CHAPTER 3 – HARDWARE SETUP...............................................................8
3.1 Removing/Installing Disk Drives...............................................................................................8
Installing a Disk into the Drive Canister.........................................................................................9
3.2 Connecting the JBOD to a Host..............................................................................................10
Single JBOD Configuration............................................................................................................10
JBOD Cascading Configuration....................................................................................................10
3.3 Powering on the JBOD.............................................................................................................. 11
3.4 Turning off the JBOD................................................................................................................. 11
3.5 Restarting the JBOD..................................................................................................................12
3.6 Replacing a Power Supply.......................................................................................................12
3.7 Replacing a Fan...........................................................................................................................13
3.8 Removing/Installing IO Modules.............................................................................................13
3.9 Installing Rear Brackets for Fixed Cabinet Mounting........................................................14
CHAPTER 4 – SOFTWARE APPLICATION .................................................15
4.1 SAS Product Manager...............................................................................................................15
4.2 Hardware Fault Alarm................................................................................................................18

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CHAPTER 5 – FIRMWARE UPGRADE ........................................................20
5.1 SAS In-band Firmware Upgrade .............................................................................................20
5.2 Out-of-band Firmware Upgrade..............................................................................................23
GLOSSARY...................................................................................................26

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CHAPTER 1–INTRODUCTION
The 2U 12-Bay SAS (Serial Attached SCSI) JBOD (Just a Bunch Of Disks) is a high performance, high density,
scalable SAS to SAS/SATA (Serial ATA) Disk Expansion Enclosure. The unit can be cascaded from a SAS
server or SAS DAS (Direct Attached Storage) through expander for maximum storage expansion.
The JBOD is made up of several modules including one or dual IO modules with intelligent environmental
monitoring, hot swappable backplane board, power supplies, fans, LED indications on the front panel, and hot
swappable hard drive canisters.
Black color
Single
IO
module
SS2006
Dual IO
modules
SS2004
1.1 Key Features
zRackmount 2U Form factor
zSupports 12 hot-swap 3.5” SAS and SATA drives
zFront LED indications
zSupports one or dual (redundant) I/O modules
zEach IO module supports three mini SAS 4x connectors, dual host ports and one Expansion port
zIn-band (Windows® only) or serial port Firmware Upgrade
zEnvironmental Monitoring, SEP/SES Support
zRedundant 2+1 and hot-swap blowers
zRedundant 1+1 and hot-swap Power supplies 460W with PFC
Form Factor
z2U (3.5” high) Rack-mount

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SAS Host Connections
zEach IO module supports three mini SAS 4x connectors, dual host and one expansion connection
zDual host ports for high availability
zTransfer speeds of up to 1,200 MB/s per port connection
Drive Features
z12 hot-swap drive canisters
zSAS and SATA drive interfaces supported
zCooling to support up to 15,000rpm drive speeds
zLED indicators for hard drive status and unit faults
Firmware Upgrade Features
zIn-band firmware upgrade application, for Windows® only
zSerial port firmware upgrade, out-of-band via RS-232 terminal console
Environment Monitoring
zKey components and internal temperature of the unit are real time monitored, including fans, power
supplies and IO module(s).
zIf any system fault event happened, system fault LED will light red, and the beep will sound. At that time,
press the mute button on the front panel to turn off the LED and beep.
zSystem fault LED will turn red and the beep will sound if overheating (greater or equal to 50。C).
Other Information
zRedundant 2+1 and hot-swap blowers
zRedundant 1+1 and hot-swap Power supplies 460W with PFC
zDimensions (H x W x D) :87 X 440 x 548 mm
zWeight without disk drives::41 lb ( 18.5 kg)

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1.2 Unpacking the Subsystem
Before removing the subsystem from the shipping carton, visually inspect the physical condition of the shipping
carton. Exterior damage to the shipping carton may indicate that the contents of the carton are damaged. If any
damage is found, do not remove the components; contact the dealer where the subsystem was purchased for
further instructions. Before continuing, first unpack the subsystem and verify that the contents of the shipping
carton are all there and in good condition.
The package contains the following items:
Item Description Quantity
1 The Set (colors: black & silver, please indicate
specific color when purchasing devices.)
1x
2 Single IO module
1x
3 Drive canister module - default A (see 2.1),
packed separated
12x
4 Printed Quick Operation Guide with safety
precautions
1x
5 User's manual and utilities in a CD
1x
6 regional Power cord (US or EU)
2x

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7 Serial cable, DB-9 to stereo mini jack
1x
8 Screws for disk mounting to the drive canister
(4x per drive, 6x as spare)
1 set
9 Rear brackets for rack mounting with screws for
the chassis and the rack
1 set
If any of these items are missing or damaged, please contact your dealer or sales representative for assistance.
OPTIONS
Below optional items are sold separately, please contact with your dealer or sales representative if any
demands.
Item Description Quantity
OPTION
1
SAS host to JBOD connection cable, length 1m
(P/N: PT-CBL-SAE-IPIF-1M),
Infiniband to mini SAS4xconnector
ForsingleIOmodulemodels:1x
For dual IO modules models: 2x
Optional length: 2M (P/N: PT-CBL-SAE-IPIF-2M)
1x
OPTION
2
* SAS JBOD to JBOD connection cable, length
1m (P/N: PT-CBL-SAE-IPIP-1M)
Mini SAS 4x connector to mini SAS 4x connector
* ditto, length 2m (P/N: PT-CBL-SAE-IPIP-2M)
n/a
OPTION
3 Second/ Dual IO Module
(P/N: PT-XT-IOM-J2SA-TW)
1x
OPTION
4 & 5 20” Sliding Rail (P/N: PT-FRR-FR20-TW-AR) or
28” Sliding Rail (P/N: PT-FRR-FR28-TW-AR)
1x

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1.3 Front Panel Features
1.3.2 Front view
LED (From left to right)
LED Description,LED color
System Power (PWR) LED, bBlue color
Blue On::System is powered on
Off::System has no power
System status (FAIL) LED, rRed color
Red On::if any system fault event happened,
Fan Fail, Power Fail, I/O Module Fail, Overheat
Off::System normal
HDD LED indicators
LED NAME Color definition Behavior
HDD Activity:
BLUE
Drive power/activity LED, Blue color
On:once HDD is inserted
(even HDD is not ready for operation)
Flashing:Drive I/O activity
Off:No drive installed in the drive canister
HDD Fail:
RED
Drive failure LED, Red color
On:drive failed, identified by expander/HBA
Off:normal drive

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1.4 Rear Panel Features
I/O connections for power, host, expansion, and RS-232 are located on the rear of the unit.
Power Supplies & IO Module
Two power supplies are located at the rear of the subsystem.
Plug in the AC cords. Use the ‘Power On/Off’ switch to turn on the JBOD. If a power supply fails to function or
the power cord unplugged, the front Fail LED will turn red on and an alarm will sound. Pressing the ‘mute’ button
on the front of the unit will immediate stop the alarm from sounding and turn off the FAIL LED.
Green On:Power is on
Off:If a power supply fails to function or the
power cord unplugged
Blue Flashing:Normal
Blue On (still) or Off:The IO module failed
zRedundant 1+1 & hot-swap Power supplies, dual AC input
zRedundant 2+1 & hot-swap Cooling Fan
zI/O Module::Single or Dual (Redundant)
zRed Mute button, to reset the alarm buzzer after any system fault event
RS-232 Serial Port
The JBOD has one RS-232 serial port per IO module for connection to the host for firmware upgrade and status
monitoring.
Power on/off switch

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Chapter 2 – COMPONENTS SPECIFICATIONS
2.1 Power supply specifications
Dimension:300 (D) x 101(W) x 84 (H) mm
Input characteristics
Voltage:90~264 VAC full range
Frequency:47~63 Hz
Input current:8.0A(RMS) for 115VAC ;4.0A(RMS) for 230VAC
Inrush current:60AMax. for 115 VAC ;80A Max for 230 VAC
Output characteristics
Output current Regulation
Output voltage Min.(A) Max.(A) Load line
+ 5V 3.5 30 ±5% ±1%
+12V 2 32
±5% ±1%
- 5V 0.05 0.7 +5%/-10% ±1%
-12V 0.05 0.7 +5%/-10% ±1%
+3.3V 1.0 24
±5% ±1%
+5VSB 0.1 2.0 +6/-5%
±1%
2.2 Fans specifications
97 x 94x 33 mm
Items Specifications
Outline dimension 97 X 94 X 33 mm
Bearing Precise ball bearing system
Material Thermoplastic PBT flame/impeller/bobbin
Rated Voltage 12 VDC
Operating Voltage 10.2 ~ 13.8 VDC
Rated Current 0.72 AMP
Rated Power Consumption 8.6 W

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Rotational Speed 3600 RPM
Air Delivery 30.5 CFM
Rotational Direction Counter-clockwise viewed from front fan blade
Chapter 3 – HARDWARE SETUP
3.1 Removing/Installing Disk Drives
This section describes the drive canister features and gives instructions on installing/removing a hard drive.
The canister has three options available, default shipped with A option.
A For SAS and single-port SATA drives, P/N:
PT-N2-100-20131
B For dual-port SATA drives with the interposer
boards
C Dummy, drive non-attachable
Compared to A and B, C has none screw
holes on the bottom side.
(P.S. The customer can purchase A or B
while he needs to install the drive later.)
NOTE: Without the interposer boards installed, for models of single IO module only, the single IO module
must be at the primary position for SATA drives.
Perform the following steps to remove a drive canister from the enclosure.
1) Release the canister handle by pressing the latch in the handle towards the left.
Note: Ensure that the canister is orientated so that the drive is uppermost and the handle opens from the right
and left.
2) Carefully pull the handle out to disconnect the canister and drive from the backplane. The handle is a cam

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mechanism that will make a safe connection and disconnection of the drive into or out of the JBOD. If a drive
was running in the canister, wait at least 1 minute for the drive to spin down after disconnecting it from the unit
before fully removing it from the enclosure.
3) Remove the canister and drive from the enclosure. When handling with a hard drive, ensure proper
grounding to protect the drive from static electricity.
Installing a Disk into the Drive Canister
1. Pull out the disk canister. If a disk drive pre-installed, removing the drive by unscrewing on the canister
bottom side.
2. Unpack the hard drive.
3. Place the hard drive in the disk canister.
4. Install the four mounting screws to secure the drive in the disk canister.
5. Slide the canister, gently, all the way into the enclosure.
6. When the canister is fully home, close the handle - a click should be heard as the latch engages. The HDD
status LED on the canister will light.
7. The HDD power LED will turn green. If the HDD power LED does not turn green, check the following:
a. Make sure the hard drive is in good condition.
b. Reinsert the drive canister into the slot to ensure that there is a good connection.
8. If the hard drive is not being accessed, the blue HDD activity LED will not illuminate. The LED blinks only
when being accessed.
7WARNING: Electrical static discharge (ESD) can damage your drive or other components
without causing visible signs of physical damage. To provide ESD protection, ground
yourself by touching any metal part of the subsystem chassis.

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3.2 Connecting the JBOD to a Host
Single JBOD Configuration
A typical configuration is shown in the above Figure.
Use the provided cable to connect the JBOD to a host system.
JBOD Cascading Configuration
8-channel
SAS
controller
8-channel
SAS
controller
4 x 4 x 4 x
4 x
4 x
12 x
24X
Exp 12 x 24X
Exp
4 x
To Daisy-Chain JBOD
enclosure
SAS
Expander
8-channel
SAS
controller
8-channel
SAS
controller
4 x 4 x 4 x
4 x
4 x
12 x
24X
Exp 12 x 24X
Exp
4 x
To Daisy-Chain JBOD
enclosure
SAS
Expander
Optional cables can be purchased to connect multiple JBOD enclosures. See section 1.2.
Server with a SAS HBA
or SAS RAID card
SFF8470 SFF8088
(infiniband) miniSAS 4x 26-pin
forhost forJBOD

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3.3 Powering on the JBOD
After drive installation is complete, connected to the Host server, the JBOD can be turned on. This should be
done in the following order:
1. Ensure that the cable(s) between the host and JBOD are connected securely.
2. Plug in both power supplies to AC inlets.
3. Press the On/Off button located on the rear panel to turn the unit on. The blue power LED on the front
panel will turn on.
4. Wait until the drives in the unit have come online.
5. Ensure the JBOD enclosure is powered up prior to powering on the Host server.
Once the JBOD is running, refer to your SAS HBAor RAID card manual to configure the JBOD.
3.4 Turning off the JBOD
When turning off the JBOD, first shut down the server, then power off the JBOD. Use the Power On/Off button
located on the rear of the unit to power off the JBOD.
Server with a SAS HBA
or SAS RAID card
For connecting JBOD to JBOD
SFF8470 SFF8088
(infiniband) miniSAS 4x 26-pin
forhost forJBOD

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3.5 Restarting the JBOD
When restarting or rebooting the host system, the JBOD does not need to be reset or powered off.
3.6 Replacing a Power Supply
The JBOD includes redundant, hot-swap power supply units (PSU). To insert or remove the power supplies,
use the thumbscrew located on each power supply. Turn the thumbscrew counter-clockwise to release and
clockwise to tighten.
If a power supply fails to function or the power cord unplugged, the front Fail LED will turn red on and an alarm
will sound. Pressing the ‘mute’ button on the front of the unit will immediate stop the alarm from sounding and
turn off the FAIL LED.
To remove and replace a failed power supply module:
1. Check the LED on the power supply to determine which one has failed. The power on Green LED would
be in the “Off” state on the failed power supply module.
2. Disconnect the AC power cord.
3. Unlock the thumbscrew of the failed power supply.
4. Press the latch to the right to pull out the failed power supply module using the handle.
5. Insert a new working module. Push it back in until it is fully inserted and lock the thumbscrew.
6. Connect the AC power cord and turn on the AC power switch.
CAUTION: To maintain proper airflow in the unit, do NOT remove a failed power unit
until a replacement is readily available.
PS
U
#1 Thumbscrew
AC Inlet PSU #1
AC Inlet PSU #2
PSU#2 Thumbscrew
PSU #2 LED
PSU #1 LED
PSU Fans
This manual suits for next models
2
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