Fujitsu SPARC M10-4 User manual

Fujitsu M10-4/Fujitsu M10-4S/
SPARC M10-4/SPARC M10-4S
Service Manual
Manual Code: C120-E682-21EN
June 2023

Copyright © 2007, 2023, Fujitsu Limited. All rig
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A L'APTITUDE A UNE UTILISATION PARTICULIERE OU A L'ABSENCE DE CONTREFACON.

Contents
Preface xi
Chapter 1 Before Starting Maintenance Work 1
1.1 Warning/Caution Indications 1
1.2 Warning Labels 2
1.3 Labels/Tags 2
1.4 Safety Precautions 4
1.5 Precautions on Static lectricity 5
1.6 Other Precautions 7
1.7 mergency Power Off 8
Chapter 2 Understanding the System Components 9
2.1 Identifying the Names and Locations of Components 9
2.2 Checking
the Memory Configuration Rules 13
2.2.1 Memory installation rules 14
2.2.2 Checking memory information 17
2.3 Confirming the Functions of the Operation Panel 18
2.3.1 Display function of the operation panel 20
2.3.2 Control function of the operation panel 21
2.4 Checking the L D Indications 24
2.4.1 Operation panel L Ds 24
2.4.2 L Ds on
the rear panel (System locator) 25
2.4.3 L Ds on each component 26
iii

2.5 Confirming the Types of Cable 31
2.5.1 Types of cable 31
2.5.2 Cable connection ports 32
Chapter 3 Types of Maintenance 3
3.1 Types of Maintenance Supported in the SPARC M10-4/M10-4S 35
3.2 Active Maintenance 37
3.3 Inactive Maintenance 38
3.4 System-stopped Maintenance 39
Chapter 4 Preparation and Precautions for Maintenance 41
4.1 Confirming
the System Configuration 41
4.1.1 Confirming the hardware configuration 41
4.1.2 Confirming the software and firmware configurations 46
4.1.3 Confirming the FRU information and resource information 49
4.2 Troubleshooting 50
4.2.1 Confirming whether there is a failure 50
4.2.2 Identifying a failure 51
4.2.3 Downloading error log information 58
4.3 Maintenance Precautions 58
4.3.1 Precautions
for replacement 58
4.3.2 Precautions for installation 60
4.3.3 Precautions for reduction 62
Chapter Preparations Required for Maintenance 6
5.1 Preparing Tools Required for Maintenance 65
5.2 Switching the Mode Switch to Service Mode 66
5.3 Checking the Operating Condition and Resource Usage Status 66
5.3.1 Checking the operating condition of the physical
partition or
logical domain 67
5.3.2 Checking the assignment status of I/O devices 67
5.3.3 Checking the usage status of the internal disk 68
5.4 Preparations for nabling Active Maintenance 69
5.4.1 Releasing the assignment of I/O devices 70
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5.4.2 nabling the removal of an I/O device 76
5.4.3 Releasing a chassis requiring maintenance from the physical
partition 85
5.5 Powering Off the Physical Partition Requiring Maintenance 87
5.6 Stopping the ntire System 89
5.6.1 Stopping the system with the XSCF command 89
5.6.2 Stopping the system from the operation panel 91
5.7 Saving
XSCF Setting Information 91
5.8 Releasing a SPARC M10-4/M10-4S FRU from the System with the
replacefru Command 92
5.8.1 Releasing of the SPARC M10-4S chassis (possible only in a
system with a building block configuration) 92
5.8.2 Releasing of the power supply unit and fan unit of the SPARC
M10-4/M10-4S 94
5.9 Accessing a FRU 96
5.9.1 Removing the crossbar cables from the cable support 96
5.9.2 Lowering the cable support 99
5.9.3 Lowering the cable support (if it is a new model) 100
5.9.4 Removing the power cord 102
5.9.5 Removing the front cover 103
Chapter 6 Restoring the System 10
6.1 Restoring the
Chassis 105
6.1.1 Installing the power cord 105
6.1.2 Fixing the cable support 106
6.1.3 Fixing the cable support (if it is a new model) 107
6.1.4 Attaching the crossbar cables to the cable support 108
6.1.5 Installing the front cover 109
6.2 Incorporating a SPARC M10-4/M10-4S FRU into the System with the
replacefru
Command 110
6.2.1 Incorporation of the SPARC M10-4S chassis (possible only in a
system with a building block configuration) 110
Contents v

6.2.2 Incorporation of the power supply unit and fan unit of the
SPARC M10-4/M10-4S 112
6.3 Diagnosing a Replacement FRU 114
6.3.1 Diagnosing the system board 114
6.3.2 Diagnosing the crossbar unit and crossbar cables 115
6.3.3 Checking the FRU status after maintenance 115
6.4 Restoring XSCF Setting Information 117
6.5 Incorporating a Chassis
and I/O Device into a Physical Partition 117
6.5.1 Incorporating a chassis into a physical partition 117
6.5.2 Incorporating an I/O device 119
6.5.3 Restoring a logical domain to the pre-maintenance state 122
6.6 Returning the Mode Switch to Locked Mode 129
6.7 Powering On the Physical Partition Requiring Maintenance 129
6.8 Starting
the ntire System 130
6.8.1 Starting the system with an XSCF command 130
6.8.2 Starting the system from the operation panel 130
Chapter 7 Maintenance Flow 133
7.1 Maintenance Workflow 133
7.2 FRU Replacement Workflow 136
7.2.1 Active replacement 136
7.2.2 Inactive replacement 145
7.2.3 System-stopped replacement 152
7.3 FRU Installation Workflow 164
7.3.1 Active addition 164
7.3.2 Inactive addition 169
7.3.3 System-stopped addition 174
7.4 FRU Removal Workflow 180
7.4.1 Active removal 181
7.4.2 Inactive removal 186
7.4.3 System-stopped removal 191
Chapter 8 Maintaining the PCI Express Cards 199
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8.1 Before Maintaining a PCI xpress Card 199
8.2 PCI xpress Card Configuration 199
8.3 FRU Removal and Installation Flow 201
8.4 Removing a PCI xpress Card 202
8.4.1 Removing a PCI xpress card cassette 202
8.4.2 Removing a PCI xpress card 205
8.4.3 Installing a PCI xpress card filler 208
8.5 Installing a
PCI xpress Card 210
8.5.1 Removing a PCI xpress card filler 210
8.5.2 Installing a PCI xpress card 211
8.5.3 Installing a PCI xpress card cassette 213
Chapter 9 Maintaining the CPU Memory Unit/Memory 21
9.1 Before Maintaining a CPU Memory Unit/Memory 215
9.2 Configuration of the CPU Memory Unit and Memory 216
9.2.1 Configuration
of the CPU memory unit 216
9.2.2 Memory configuration 217
9.3 Maintenance Precautions 218
9.4 FRU Removal and Installation Flow 218
9.5 Removing a CPU Memory Unit 223
9.5.1 Accessing a CPU memory unit 224
9.5.2 Removing a CPU memory unit from the chassis 225
9.5.3 Removing the CPU memory unit upper 226
9.6 Installing
a PCI xpress Cable 234
9.7 Switching the microSD Card 267
9.8 Removing Memory 272
9.9 Installing Memory 273
9.10 Installing a CPU Memory Unit 273
9.10.1 Installing the CPU memory unit upper 273
9.10.2 Installing the CPU memory unit in the chassis 287
9.11 Checking the XCP Firmware Version 288
Contents vii

9.12 Checking the XCP Firmware Version (Building Block Configuration)
289
Chapter 10 Maintaining the Internal Disks 293
10.1 Before Maintaining an Internal Disk 293
10.2 Configuration of the Internal Disks 293
10.3 FRU Removal and Installation Flow 294
10.4 Removing an Internal Disk 295
10.5 Installing an Internal Disk 298
Chapter 11 Maintaining the
Fan Units 301
11.1 Before Maintaining a Fan Unit 301
11.2 Configuration of the Fan Units 301
11.3 Removing a Fan Unit 302
11.4 Installing a Fan Unit 303
Chapter 12 Maintaining the Power Supply Units 30
12.1 Before Maintaining a Power Supply Unit 305
12.2 Configuration of the Power Supply Units 305
12.3 Removing
a Power Supply Unit 306
12.4 Installing a Power Supply Unit 307
Chapter 13 Maintaining the PSU Backplane Unit/Operation Panel 309
13.1 Before Maintaining the PSU Backplane Unit/Operation Panel 309
13.2 Locations of the PSU Backplane Unit and Operation Panel 309
13.3 Maintenance Precautions 311
13.4 FRU Removal and Installation Flow 312
13.5 Removing
the PSU Backplane Unit/Operation Panel 313
13.5.1 Removing the PSU backplane unit 313
13.5.2 Removing the operation panel 315
13.6 Installing the PSU Backplane Unit/Operation Panel 316
13.6.1 Installing the operation panel 316
13.6.2 Installing the PSU backplane unit 317
Chapter 14 Maintaining the Crossbar Cables 319
14.1 Before Maintaining a Crossbar Cable 319
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14.2 Configuration of the Crossbar Cable Connection Ports 319
14.3 Removing the Crossbar Cables 323
14.4 Installing the Crossbar Cables 326
Chapter 1 Maintaining the Crossbar Units 329
15.1 Before Maintaining a Crossbar Unit 329
15.2 Configuration of the Crossbar Units 329
15.3 Removing a Crossbar Unit 330
15.4 Installing a Crossbar Unit 332
Chapter
16 Maintaining the XSCF BB Control Cables 33
16.1 Before Maintaining an XSCF BB Control Cable 335
16.2 Configuration of the XSCF BB Control Ports 335
16.3 Removing an XSCF BB Control Cable 337
16.4 Installing an XSCF BB Control Cable 338
Chapter 17 Maintaining the XSCF DUAL Control Cables 341
17.1 Before
Maintaining an XSCF DUAL Control Cable 341
17.2 Configuration of the XSCF DUAL Control Ports 341
17.3 Removing an XSCF DUAL Control Cable 343
17.4 Installing an XSCF DUAL Control Cable 344
Appendix A Component List 34
Appendix B Component Specifications 347
B.1 CPU Memory Unit 347
B.2 Crossbar Unit 348
B.3 Power Supply Unit 348
B.4 Fan Unit 349
B.5 Internal Disk Drive 349
B.6 PCI xpress Card 350
B.7 Backplanes 350
B.8 Operation Panel 352
Appendix C Oracle Solaris Troubleshooting Commands 3 3
C.1 iostat Command 353
C.2 prtdiag Command 355
Contents ix

C.3 prtconf Command 358
C.4 netstat Command 361
C.5 ping Command 362
C.6 ps Command 363
C.7 prstat Command 365
Appendix D External Interface Specifications 367
D.1 Serial Port 367
D.1.1 Wire connection chart for serial cables 368
D.2 USB Port 368
D.3 SAS Port 369
D.4 R S T Switch 369
Appendix E Removing the Lithium Battery 371
.1 Location of the Lithium Battery 371
.2 Removing the Lithium Battery 372
Index 373
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Preface
This document describes the maintenance procedure for Oracle or Fujitsu SPARC
M10- /M10- S.
This document can also be used as a disassembly procedure for disposal or recycling.
The maintenance work should be performed by service engineers and/or field
engineers.
See the Crossbar Box for Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 Service
Manual
for the procedures for maintaining the crossbar box.
Fujitsu M10 is sold as SPARC M10 by Fujitsu in Japan.
Fujitsu M10 and SPARC M10 are identical products.
Audience
This document is intended for service engineers and field engineers who perform
maintenance work on the system.
Related Documentation
All documents for your server are available online at the following locations.
■Sun
Oracle software-related documents (Oracle Solaris, etc.)
https://docs.oracle.com/en/
■Fujitsu
documents
Global site
https://www.fujitsu.com/global/products/computing/servers/unix/sparc/
downloads/manuals/
Japanese site
xi

Documentation Related to the SPARC M10
Manual Names
(*1)
Fujitsu M10/SPARC M10 Systems Product Notes
Fujitsu M10/SPARC M10 Systems Getting Started Guide (*2)
Fujitsu M10/SPARC M10 Systems Quick Guide
Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 mportant Legal and Safety nformation (*2)
Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 Safety and Compliance Guide
Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 Security Guide
Software
License Conditions for Fujitsu SPARC M12 and Fujitsu M10/SPARC M10
Fujitsu SPARC Servers/SPARC Enterprise/PR MEQUEST Common nstallation Planning Manual
Fujitsu M10-1/SPARC M10-1 nstallation Guide
Fujitsu M10-4/SPARC M10-4 nstallation Guide
Fujitsu M10-4S/SPARC M10-4S nstallation Guide
Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 System Operation and Administration Guide
Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 Domain
Configuration Guide
Fujitsu M10-1/SPARC M10-1 Service Manual
Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual
Crossbar Box for Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 Service Manual
PC Expansion Unit for Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 Service Manual
Fujitsu M10/SPARC M10 Systems PC Card nstallation Guide
Fujitsu SPARC M12 and Fujitsu M10/SPARC M10
XSCF Reference Manual
Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 RC L User Guide (*3)
Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 XSCF M B and Trap Lists
Fujitsu SPARC M12 and Fujitsu M10/SPARC M10 Glossary
External USB-DVD Drive user guide
*1 The listed manuals are subject to change without notice.
*2 Printed manuals are provided with the product.
*3 This document applies specifically to the SP RC M12/M10 and FUJITSU ETERNUS disk storage system.
https://www.fujitsu.com/jp/products/computing/servers/unix/sparc/downloads/
manual/
The following table lists documents related to SPARC M10 Systems.
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Font/Symbol Meaning Example
A
aBbCc123 What
you type, hen contrasted ith on-screen
computer output.
This font is used to indicate an example of
command input.
XSCF> adduser jsmith
AaBbCc123 The
names of commands, files, and directories;
on-screen computer output.
This font is used to indicate an example of
command output in the frame.
XSCF> showuser -P
User Name:
jsmith
Privileges: useradm
auditadm
talic Indicates the name of a reference manual. See the Fujitsu M10-1/SPARC M10-1
nstallation Guide.
" " Indicates the names of chapters, sections, items,
buttons, or menus.
See "Chapter 2 Net ork Connection."
Notes on Safety
Read the following documents thoroughly before using or handling the SPARC M10
Systems.
■Fujitsu
SPARC M12 and Fujitsu M10/SPARC M10 I portant Legal and Safety
Infor ation
■Fujitsu
SPARC M12 and Fujitsu M10/SPARC M10 Safety and Co pliance Guide
Text Conventions
This manual uses the following fonts and symbols to express specific types of
information.
Command Syntax in the Text
While the XSCF commands have a section number of (8) or (1), it is omitted from the
text.
For details on the commands, see the Fujitsu SPARC M12 and Fujitsu M10/SPARC
M10 XSCF Reference Manual.
Preface xiii

Syntax of the Command-Line Interface
(CLI
The command syntax is as follows:
■A
variable that requires the input of a value is in Italics.
■An
optional element is enclosed in [].
■A
group of options for an optional keyword is enclosed in [] and delimited by |.
Document Feedback
If you have any comments or requests regarding this document, please take a
moment to share them with us. Along with the manual code, manual title, and page
number, state your points specifically at one of the following websites:
■Global
site
https://www.fujitsu.com/global/contact/
■Japanese
site
https://www.fujitsu.com/jp/products/computing/servers/unix/sparc/contact/
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Warning
- "WARNING" indicates a potential hazard that could result in death or
serious personal injury if the user does not perform the procedure correctly.
Caution
- "CAUTION" indicates a potential hazard that could result in minor or
moderate personal injury if the user does not perform the procedure correctly. This
also indicates that damage to the unit or other property may occur if the user does
not perform the procedure correctly.
Chapter 1
Before Starting Maintenance Work
This chapter describes the safety precautions that must be observed before starting
any maintenance work.
Note the meanings of each of the following symbols and labels to ensure that the
work is done correctly.
■Warning/Caution
Indications
■Warning
Labels
■Labels/Tags
■Safety
Precautions
■Precautions
on Static Electricity
■Other
Precautions
■Emergency
Power Off
1.1 Warning/Caution Indications
This manual uses the following conventions to indicate warning and alert messages,
which are intended to prevent injury to the user and others as well as damage to
property.
1

Caution
- Never peel off the labels.
A
Note
- The contents of the labels and tags may differ from those that are actually affixed.
1.2 Warning Labels
Observe the warning labels (A in Figure 1-1) affixed on the SPARC M10- /M10- S
during the maintenance work.
Figure 1-1
Location of warning labels
1.3 Labels/Tags
This section describes the labels and tags attached to the SPARC M10- /M10- S.
For warning labels, see "1.2 Warning Labels."
■The
system name plate label (A in Figure 1-2) describes the model number, serial
number, manufacture date, rated voltage/current, number of phases, frequency,
and weight for maintenance and management.
■The
standard label (B in Figure 1-2) describes the following certification standards.
- Safety: NRTL/C, BIS
- Radio wave: VCCI-A, FCC-A, ICES, and KCC
- Safety and radio wave: CE, BSMI, RCM, and EAC
Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual
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June 20232

A
B
Figure 1-2
Location of the system name plate label and standard label
■The
RFID tag (Figure 1-3) carries an Asset ID. The RFID tag of the SPARC M10- /
M10- S is affixed on the front cover.
C apter 1 Before Starting Maintenance Work 3

Caution -
Observe the following precautions to protect yourself when performing
maintenance.
Figure 1-3
RFID tag
1.4 Safety Precautions
■Observe
all the precautions, warnings, and instructions described on the chassis.
■Do
not insert foreign objects into the openings in the chassis. Any such foreign
object could come into contact with high-voltage circuitry or could short circuit
Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual
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June 20234

Caution -
Observe the precautions concerning the electrostatic discharge (ESD) as
described in Table 1-1 to ensure the safety of personnel and the system.
the components, causing a fire or an electric shock.
■Contact
a service engineer to inspect the chassis.
Safety precautions on electricity
■Confirm
that the voltage and frequency of your input power supply match the
electric rating described on the system name plate label affixed on the chassis.
■Wear
a wrist strap when handling a hard disk drive, CPU memory unit, or other
printed boards.
■Use
grounded power outlets.
■Do
not attempt to make any mechanical or electrical modifications. Fujitsu shall
not be responsible for the regulatory compliance of a chassis that has been modified.
Rack-related safety precautions
■The
racks should be fixed on the floor, ceiling, or the adjacent frame.
■The
racks may be supplied with a quakeresistant options kit. The use of the
quakeresistant options kit prevents the racks from falling over during installation
or maintenance service on the chassis.
■Prior
to installation or maintenance, a safety assessment should be conducted by a
service engineer in the following cases:
■When
the quakeresistant options kit is not supplied and the rack is not fixed on
the floor with bolts: Check for the safety such as whether the rack should not
fall over.
■If
multiple chassis are mounted in a rack, perform maintenance for each of the
chassis.
For details of the racks, see "Planning and Preparing for System Installation" in the
Installation Guide for your server.
1.5 Precautions on Static Electricity
C apter 1 Before Starting Maintenance Work 5

Table 1-1
ESD precautions
Item Precaution
Wrist strap Wear an antistatic rist strap hen handling printed boards and
components containing electronic components.
ESD mat An approved ESD mat provides protection from static damage
hen used together ith a rist strap. The mat also acts as a
cushion to protect the small parts that are attached to printed
boards.
Antistatic bag/
ESD safe packaging box
After removing a printed board or component, place it in the
antistatic bag or ESD safe packaging box.
Caution -
Do not connect the wrist strap clip to the ESD mat. By connecting the wrist
strap clip to the chassis, the operator and components have the same electrical
potential, thus eliminating the danger of static damage.
A
B
How to use a wrist strap
Wear a wrist strap in such a way that the inner metal surface (A in Figure 1- ) of the
wrist strap band is in contact with your skin. Connect the clip (B in Figure 1- )
directly to the chassis.
Figure 1-4
Wrist strap connection destination
Fujitsu M10-4/Fujitsu M10-4S/SPARC M10-4/SPARC M10-4S Service Manual
･
June 20236