Synexis SPHERE User manual

SPHERE
OWNER’S MANUAL

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IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS DEVICE READ ALL INSTRUCTIONS AND CAUTIONARY STATEMENTS IN
THIS MANUAL AND ON THE DEVICE.
The Sphere is an electrical device. Please read the safety instructions and considerations before
use and take the necessary precautions to reduce the risk of re, electric shock or injury. The
Limited Warranty applies only if the unit is used in accordance with these instructions.
✔ Use the power cable provided with your device. The plug ts securely into a standard
outlet. Do not alter the plug in any way.
⚠WARNING: Electrical shock can cause personal injury or death.
⚠WARNING: Skin or eye damage may result from directly viewing the light
produced by the lamp in this apparatus. Always disconnect power before
relamping or servicing. Replace Lamp with Lamp Model No., M4-CX-08,
Manufactured by LCD Lighting Inc.
⚠WARNING: Do not allow the device to become clogged with dust or other debris.
Check it regularly and replace the catalytic Sail or lter if they become clogged.
⚠WARNING: To reduce the risk of re or electric shock, do not use this product
with any solid-state speed control device.
When using an electrical device, basic precautions should always be observed, including
the following:
⚠WARNING
These warnings apply to the Synexis®device and, where applicable, to all tools and accessories
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR SERIOUS INJURY:
1. Keep combustible materials, like bedding, clothing, curtains, furniture and paper at least
three feet away from the device when it is plugged in.
2. Use only as described in this Synexis Operating Manual. Do not perform any maintenance
other than what is shown in this manual. Any other use, not specically recommended by
the manufacturer may result in re, electric shock or injury.
3. Make sure device is assembled by following manufacturer’s instructions completely. Do
not dismantle the device.

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4. This Sphere device is not a toy. Use caution when children are nearby. Children under
3 years old should be kept away unless continuously supervised. Do not allow children to
play with the Sphere device.
5. This Sphere device is not intended for use by persons (including children) with reduced
physical or reasoning capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction about the use of the Sphere device by a person
responsible for their safety.
6. Sphere device is suitable for dry locations ONLY. DO not use outdoors, on or near wet
surfaces. Do not use in bathrooms, laundry areas or similar indoor locations. Never place
the Sphere device where it may fall into a bathtub or other water container. Do not use or
store near a bath or shower, or a swimming pool.
7. Do not use the Sphere device in areas where fuel, paint, or ammable liquids are used or
stored where their vapors are present.
8. Do not use in conjunction with or directly next to an air freshener or similar products.
9. Do not handle any part of the plug or Sphere device with wet hands.
10. UV light source. Disconnect power cord before opening cover.
11. Do not sit on or place any object on this device.
12. Do not use with a damaged power cord or plug. If the power cord is damaged, it must
be replaced by Synexis, its service agent or similarly qualied persons in order to avoid
a hazard.
13. Do not unplug the Sphere device by pulling on the power cord. To unplug, grasp the plug,
not the cord and remove from the power outlet.
14. Do not stretch the power cord or place the cord under strain. Keep the power cord away
from heated surfaces.
15. Do not run the power cord underneath carpeting. Do not cover cord with throw rugs,
runners or similar coverings. Do not route cord under furniture or other appliances.
Avoid placing power cord in high trac areas and where it could be tripped over.
16. To prevent a possible re, do not use with any opening or exhaust blocked, and keep free
of dust, lint, hair, and anything that may reduce airow. Do not put any object into the inlet
grill or exhaust opening as this may cause electric shock or re, or damage to the Sphere
device.
17. In order to avoid overheating, do not cover the Sphere device.
18. For the best performance, place the Sphere device where air intake and top grill are
unobstructed.
19. Turn off all controls before unplugging. Always unplug Sphere device from the power
outlet when it is not in use.

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20. If the Sphere device is not working as it should, has been dropped, struck, damaged,
left outdoors, or dropped into water, do not use and contact your Synexis Account
Representative.
21. Contact Synexis when service or repair is required. Do not disassemble the Sphere
device, as incorrect re-assembly may result in electric shock or re.
22. Do not use any cleaning agents or lubricants on the Sphere device. Unplug power cord
from outlet before performing any type of maintenance.
23. Clean the air intake with a dry cloth or vacuum cleaner to remove dust buildup.
24. To avoid a tripping hazard, secure power cord when not in use.
25. Do not use Sphere device near furnaces, replaces, stoves or other high-temperature
heat sources.
26. Do not spray or apply perfumes directly on or near the lter. Keep essential oils and
chemicals away from the Sphere device.
27. Use of this equipment adjacent to or stacked with other equipment should be avoided
because it could result in improper operation. If such use is necessary, this equipment
and the other equipment should be observed to verify that they are operating normally.
READ AND SAVE THESE INSTRUCTIONS

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Contents
Welcome................................................................................22
Included Parts .......................................................................22
Ships Separately ...................................................................22
About Synexis .......................................................................23
Indications for Use................................................................23
Legal Notice ..........................................................................23
System Specications..........................................................24
Installation.............................................................................25
Troubleshooting ....................................................................28
Maintenance..........................................................................30
Getting the Most from Your Synexis System ......................31
Warranty ................................................................................31

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Welcome
Thank you for choosing Synexis®and this Sphere device.
Before using the Synexis system, please take a few minutes to:
✔ Familiarize yourself with the Sphere device
✔ Familiarize yourself with the installation steps and required tools
✔ Inspect your system and parts
Please contact your Synexis Account Representative for questions or additional information.
Included Parts
✔ 1 Synexis®Sphere device
✔ 1 Custom UV-A Bulb
✔ 1 Starter Kit – shipped separately. Starter kit includes:
2 Sails
1 Carbon Filter
2 MERV 11 Filters
✔ 1 Power Cord (3 m. or 9.8 ft.)
✔ 1 Quick Start Guide
✔ 1 Security Torx T10 “L” shaped tool (for Bulb Cover)
✔ 1 Stand (already installed)
Ships Separately
✔ 1 Starter Kit – includes:
2 Sails
1 Carbon Filter
2 MERV 11 Filters
After opening the box, unpack and inspect your device for damage.
DO NOT OPERATE THIS DEVICE IF ANY DAMAGE IS NOTED. If the device is damaged, contact your
Synexis Account Representative.

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About Synexis
Synexis patented microbial reduction technology allows for the natural and continuous reduction
of microbial contamination in occupied spaces. Synexis Microbial Reduction Systems are patented
for use in the United States and around the world. By encompassing all areas of an enclosed space,
Synexis systems can reach the most important areas of a facility.
Indications for Use
This product is not sold as a medical device and is not intended to be used to diagnose any
disease or condition, nor should it be used in the mitigation, treatment, or prevention of any disease
or condition. The Sphere device is a key component to the Synexis Microbial Reduction System.
Legal Notice
While every attempt is made to ensure the accuracy of the information contained in this manual,
Synexis accepts no liability for errors or omissions, or any consequences deriving from the
use of information contained herein. This Sphere manual is provided “as is” and without any
representation, term, condition or warranty of any kind, either express or implied. To the extent
permitted by law, Synexis shall not be liable to any person or entity for any loss or damage which
may arise from the use of this manual. We reserve the right at any time and without any notice to
remove, amend or vary any of the content which appears herein.
Your Synexis®Sphere
System is Assembled in
the USA! E495096

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SPHERE
System Specications
The Sphere is a portable device designed for deployment with an inaccessible HVAC system.
The Sphere can be mounted virtually anywhere and requires only a standard 100–120V, 50/60Hz
(North America), 200–240V, 50/60Hz (OUS) VAC outlet.
Specications
Weight 14 lbs.
Electrical
North America:
100–120V, 50/60Hz
.75A 90W
OUS:
200–240V, 50/60Hz
.38A 90W
Specications
Material ABS
Color White and Gray
Mounting Options Desktop (Shown),
Wall Mount
Dimensions
Width: 18.7” (47.5 cm)
Height: 18.7” (47.5 cm)
Depth: 7.7” (17.8 cm)
18.7 in
476.0 mm
21.6 in
549.3 mm
7.7 in
196.7 mm

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Installation
Getting to know your device:
The power cord and power switch are
located on the back of the device.
To adjust the device airow, use
the fan speed control switch
located on the side of the device.
The Sphere device includes lters (carbon & MERV 11), Sail, fan, power cord, and one non-germicidal UV-A bulb.
Hold the bottom of the device and
grab the recess on the top.
Pull the top and bottom of the cover
to disengage the magnets.
Remove the cover. To put the cover back on, position
the top and bottom pins over the
slots. Let the magnets reengage.
Fasten the screws.
Removing the cover:
Remove the screws at the top and
bottom. Note: you will have one of
three types of screws:
1. safety screws: Remove with
Torx 10 tool.
2. thumb screws: Remove small top
thumb screw, then remove larger
bottom thumb screw to remove cover.
3. thumb screws with retention clips:
Loosen top and bottom thumb screws
to remove cover. Thumb screws will
not come out completely.
1 2
3 4
5 6 7

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Installation (cont.)
* First, insert the pleated MERV 11 lter (white or blue) and place on the bottom with the arrows pointing toward the
fan. The carbon lter (black) is placed on top, closest to the fan. The carbon lter can be installed in any direction.
Hold tabs and insert the Sail at and
horizontally into the slot near the top
of the device.
Hold the tabs of the Sail and pull
toward you.
Remove and insert new Sail.
Installing/Replacing the Sail:
8 9 10
11 12 13
Installing/Replacing the lters:

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Installation (cont.)
Inserting or replacing the bulb:
Remove the safety screw on the
bulb cover, using the “L” shaped
Torx Tool.
Align the 4 pins to the female socket
connectors and insert the new bulb.
Remove bulb cover. Remove bulb if already inserted.
Replace bulb cover and fasten the
screw.
Plug in and power on the device.
Green indicator will illuminate when
power is on.
CAUTION: UV Light Source – Disconnect the electrical source of supply to the UV radiation before
opening cover.
14
17
15
18
16
19

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Troubleshooting
Device is not working:
1. See if green LED on side of Sphere is
illuminated.
2. Ensure that the front cover is properly
attached to the Sphere. Device will not
function when the cover is removed.
3. Verify that the power cord is fully
inserted into the back of the Sphere
device (plug must be inserted rmly
to be fully seated).
4. Ensure device is plugged into a wall
outlet.
5. Make sure power switch is turned
to the ON position. Note: Power switch
is located on the back of the Sphere,
next to where the power cord attaches.
6. If device does not power on, switch
off, disconnect power cord from
outlet and back of device. Squeeze
tabs and slide out fuse tray (located
next to where the power cord plugs
into the back of the Sphere).
7. Inspect the fuse. If broken, swap
out with the spare fuse, also located
in the tray. Fully re-insert cord into
back and plug into outlet. Turn power
switch to ON position.
If device still does not work, contact
your Synexis Representative at 844-
352-7680.
ON
SQUEEZE TABS

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Troubleshooting (cont.)
1. Remove and inspect the bulb. You
may need to jostle the bulb up and
down to remove.
2. Check orientation of bulb pins
before re-inserting into the bulb socket
(wide to wide, narrow to narrow).
3. Re-insert the bulb by tilting base
slightly down and inserting into the
socket.
4. Verify that the bulb is fully seated
into the bulb socket.
5. Replace the bulb cover, and turn on
power switch.
5. Blue glow should be visible through
top grille if bulb is illuminated.
6. If bulb still does not work, replace
with a known good bulb.If the
replacement bulb does not work,
contact your Synexis Representative
at 844-352-7680.
Bulb is not illuminating:
TILT

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Maintenance
To keep your device(s) in top condition, we recommend routine cleaning. If your purchase of the
Synexis Microbial Reduction System includes a maintenance contract, the following recommendations
are handled by Synexis Field Engineers during regular scheduled visits.
• Bulb Replacement: The UV-A bulb should maintain the same intensity no matter the speed of
the fan. Bulb is warrantied for 2 years. The maximum bulb rating is 50V, 21W. Replace bulb with
Model No. M4–CX–08, manufactured by LCD Lighting.
• Filter Cartridge and Sail Replacement: Filter cartridges and Sails are replaced using the typical
schedule below. Each Sail comes pre-packaged in a food-grade plastic bag to maintain quality
before use. For best performance, the Sail should not be removed from the bag until it is time to
insert it into the device. The lters and Sail can be disposed of in regular trash or as recyclable ber
and plastic (frame and polyester fabric). No special handling conditions are required.
Sail Replacement
• First 7-14 days after rst turning device on. This is called the Control Phase and is when a
Synexis System is rst introduced to a new environment and level of bioburden.
• Every 6 months*
Filter Replacement
• MERV 11 lter:
— First 7-14 Days (MERV 11 lter ONLY) after rst turning device on. This is called the Control
Phase and when the Synexis System is rst introduced into a new environment and new level
of bioburden.
— Every 6 months**
• Carbon Filter:
— Every 6 months**
Do not try to repair or adjust any of the electrical components in your Sphere device.
Contact Synexis for assistance.
WARNING: UV-A bulbs contain a small amount of mercury similar to any uorescent bulb. Check
with your local waste management authority for disposal or recycling requirements. Additional
disposal and recycling information can be found at: www.lamprecycle.org.
* Complex environments might require a more frequent Sail change. This is identied on the front-end of a project and
would be detailed in the agreement.
** Complex environments (such as industrial applications) involve higher levels of particulates in the air. Under such
conditions, lters may need to be changed on an ‘as-needed basis’.

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Getting the most from your Synexis System
It is important to work with your Synexis Account Representative to determine the proper number of
units for the size and conguration of your space. In some cases, multiple Synexis devices will be
necessary. Be sure to change the Sail according to the recommended replacement schedule. Leave
unopened Sails in their plastic bag and store them in a dark, dry location until you need to replace the
current Sails in your device.
Close your windows and outside doors
The Sphere is designed for enclosed space, so it is important to keep all external windows and doors
closed as much as possible. Open windows and/or doors can signicantly reduce the eciency of
your system by allowing potential contaminates to re-enter the space.
Run your Synexis System 24 hours a day
The Sphere is designed to operate 24 hours a day, 7 days a week and is meant to be a continuous
clean technology as opposed to a temporary clean technology.
1-Year Limited Warranty
Contact your Synexis Account Representative for any device questions, service material needs or
device issues. When contacting Synexis for a system issue that is under warranty, please be prepared
to provide the following:
✔ A copy of the bill of sale
✔ Invoice or receipt of purchase
✔ An explanation of the problem or defect

Synexis®LLC
11711 W 79th St | Lenexa, KS | 66214
[phone]
[email protected]
SYN-GEN-MAN-062822-001-2146-FRCA_EN

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SPHERE
MANUEL DU PROPRIÉTAIRE

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CONSIGNES DE SÉCURITÉ IMPORTANTES
AVANT D’UTILISER CET APPAREIL, LISEZ TOUTES LES INSTRUCTIONS ET MISES EN GARDE ÉNONCÉES
DANS CE MANUEL ET APPOSÉES SUR L’APPAREIL.
Le Sphere est un appareil électrique. Veuillez lire les instructions et considérations de sécurité avant
l’utilisation et prendre les précautions nécessaires pour réduire les risques d’incendie, de décharge
électrique ou de blessure. La garantie limitée s’applique uniquement si l’unité est utilisée conformément
à ces instructions.
✔ Utilisez le câble d’alimentation fourni avec votre appareil. La che s’insère solidement dans
une prise standard. Ne modiez pas la prise de quelque façon que ce soit.
⚠AVERTISSEMENT: Les décharges électriques peuvent entraîner des blessures ou
lamort.
⚠AVERTISSEMENT: Voir directement la lumière générée par la lampe de cet appareil
peut causer des dommages à la peau ou aux yeux. Débranchez toujours l’alimentation
avant de changer l’ampoule ou d’effectuer l’entretien. Remplacez l’ampoule avec le
modèle d’ampoule n°M4-CX-08, fabriquée par LCD Lighting, Inc.
⚠AVERTISSEMENT: Ne laissez pas la poussière ou d’autres débris s’accumuler sur
l’appareil. Vériez-le régulièrement et remplacez l’abat-jour catalytique et le ltre s’ils
sont bouchés.
⚠AVERTISSEMENT: Pour réduire les risques d’incendie ou de décharge électrique,
n’utilisez pas ce produit avec un dispositif à commande électronique de vitesse.
Lors de l’utilisation d’un appareil électrique, les précautions de base doivent toujours être respectées, y
compris les précautions suivantes:
⚠AVERTISSEMENT
Ces avertissements s’appliquent à l’appareil Synexis®et, le cas échéant, à tous les outils et accessoires.
AFIN DE RÉDUIRE LES RISQUES D’INCENDIE, DE DÉCHARGE ÉLECTRIQUE OU DE BLESSURES GRAVES :
1. Tenir les matériaux combustibles, comme la literie, les vêtements, les rideaux, les meubles et le
papier à au moins un mètre (trois pieds) de l’appareil lorsqu’il est branché.
2. Utiliser l’appareil uniquement de la manière décrite dans le présent manuel d’utilisation Synexis.
N’effectuer aucun entretien autre que celui illustré dans ce manuel. Toute autre utilisation non
spéciquement recommandée par le fabricant peut entraîner un incendie, une décharge électrique
ou des blessures.
3. S’assurer que l’appareil est assemblé en suivant la totalité des instructions du fabricant. Ne pas
démonter l’appareil.

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4. Cet appareil n’est pas un jouet. Soyez prudent lorsque des enfants sont présents. L’appareil doit
toujours être éloigné des enfants de moins de 3ans sauf s’ils sont surveillés en permanence. Ne
pas laisser les enfants jouer avec l’appareil Sphere.
5. Cet appareil n’est pas destiné à être utilisé par des personnes (y compris les enfants) ayant
des capacités physiques et de raisonnement limitées ou un manque d’expérience et de
connaissances, sauf s’ils sont surveillés ou s’ils reçoivent des instructions sur l’utilisation de
l’appareil par une personne responsable de leur sécurité.
6. L’appareil Sphere convient UNIQUEMENT aux endroits secs. Ne pas utiliser l’appareil à l’extérieur,
sur des surfaces humides ou à proximité de surfaces humides. Ne pas utiliser l’appareil dans les
salles de bains, les buanderies ou les endroits similaires à l’intérieur. Ne jamais placer l’appareil
Sphere où il pourrait tomber dans une baignoire ou un autre contenant d’eau. Ne pas utiliser ou
entreposer l’appareil à proximité d’une baignoire, d’une douche ou d’une piscine.
7. Ne pas utiliser l’appareil Sphere dans des endroits où du carburant, de la peinture ou des liquides
inammables sont utilisés ou entreposés, où leurs vapeurs sont présentes.
8. Ne pas utiliser l’appareil avec un assainisseur d’air ou d’autres produits similaires ou à proximité
d’un assainisseur d’air ou d’autres produits similaires.
9. Ne pas manipuler les pièces de la che ou de l’appareil Sphere avec les mains mouillées.
10. Source d’éclairage UV. Débranchez le câble d’alimentation avant d’ouvrir le couvercle.
11. Ne pas s’asseoir ou placer un objet sur cet appareil.
12. Ne pas utiliser l’appareil avec un câble d’alimentation ou une che endommagé(e). Si le câble
d’alimentation est endommagé, il doit être remplacé par Synexis, son agent d’entretien ou des
personnes similairement qualiées an d’éviter tout danger.
13. Ne pas débrancher l’appareil Sphere en tirant sur le câble d’alimentation. Pour débrancher
l’appareil, saisir la che et non le câble puis retirez la che de la prise électrique.
14. Ne pas tirer sur le câble d’alimentation et ne pas utiliser le cordon à mauvais escient. Tenir le câble
d’alimentation à l’écart des surfaces chauffées.
15. Ne pas passer le câble d’alimentation sous des tapis. Ne pas couvrir le câble avec des carpettes,
paillassons ou autres revêtements similaires. Ne pas passer le câble sous des meubles ou
d’autres appareils. Éviter de placer le câble d’alimentation dans les zones à forte circulation ni
dans les endroits où l’on pourrait trébucher dessus.
16. Pour prévenir un incendie potentiel, ne pas utiliser l’appareil avec des bouches d’aération ou
d’évacuation bloquées et garder l’appareil exempt de poussières, de peluches, de cheveux
ou d’autres débris qui pourraient réduire le débit d’air. Ne pas introduire d’objet dans la grille
d’admission ou dans la bouche d’évacuation, car cela peut entraîner des décharges électriques ou
un incendie ou encore endommager l’appareil Sphere.
17. An d’éviter la surchauffe, ne pas couvrir l’appareil Sphere.
18. Pour assurer la meilleure performance possible, placer l’appareil Sphere où l’admission d’air et la
grille supérieure ne sont pas obstruées.
19. Éteignez toutes les commandes avant de débrancher l’appareil. Toujours débrancher l’appareil
Sphere en le retirant de la prise d’alimentation lorsqu’il n’est pas utilisé.

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20. Si l’appareil Sphere ne fonctionne pas comme prévu, s’il est tombé par terre, a été heurté, est
endommagé, a été laissé à l’extérieur ou est tombé dans l’eau, ne l’utilisez pas et communiquez
avec le Représentant de votre Compte Synexis.
21. Communiquez avec Synexis lorsque des réparations ou des travaux d’entretien de l’appareil sont
nécessaires. Ne démontez pas l’appareil Sphere, car un remontage incorrect peut causer une
décharge électrique ou un incendie.
22. Ne pas utiliser de détergents ou de lubriants sur l’appareil Sphere. Débrancher le câble
d’alimentation de la prise avant d’effectuer tout type d’entretien.
23. Nettoyer l’entrée d’air avec un chiffon sec ou un aspirateur pour éliminer l’accumulation
depoussière.
24. Pour éviter tout risque de trébuchement, sécuriser le câble d’alimentation lorsque l’appareil n’est
pas utilisé.
25. Ne pas utiliser l’appareil Sphere à proximité de fournaises, foyers, cuisinières ou d’autres surfaces
à haute température.
26. Ne pas pulvériser ni appliquer de parfum directement sur le ltre ou à proximité du ltre. Tenir les
huiles essentielles et produits chimiques éloignés de l’appareil Sphere.
27. L’utilisation de cet équipement à proximité ou empilé avec d’autres équipements doit être évitée,
car cela pourrait entraîner un mauvais fonctionnement. Si une telle utilisation est nécessaire,
le fonctionnement de cet appareil et de l’autre équipement doit être observé pour vérier qu’ils
fonctionnent normalement.
LIRE ET CONSERVER CES CONSIGNES