Synology UC3200 Manual

Synology Unied Controller UC3200
Hardware Installation Guide

Table of Contents
Chapter 1: Before You Start
Package Contents 3
Synology UC3200 at a Glance 4
Safety Instructions 6
Hardware Specication 7
Optional Accessories 8
Chapter 2: Hardware Setup
Tools and Parts for Component Installation 10
Install Drives 10
Install Memory Modules 12
Install PCle Add-in Cards 15
Install and Remove Rail Kits 16
Expansion Unit Deployment and Topology 18
Start up Your Synology UC3200 20
LED Indicator Table 21
Chapter 3: System Maintenance
Replace System Fan 23
Replace Power Supply Unit (PSU) 24
Initial Troubleshooting Guide 24
Chapter 4: Initialize DSM UC on Synology UC3200
Initialize DSM UC with Web Assistant 25
Learn More 25
Synology_HIG_UC3200_20190411
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Synology Unied Controller UC3200 is an enterprise server consisting of both system hardware and the software
operating system, DSM UC. This manual will guide you through all conguration aspects of your UC3200,
including the hardware components, setup procedures, system maintenance, and initial troubleshooting
instructions.
Note: All images below are for illustrative purposes only, and may di󰀨er from the actual product.
Package Contents
Main unit x 1 AC power cord x 2
Screws for 2.5” drives x 52
Screws for 3.5” drives x 52
Before You Start 1
Chapter
3
3

4Chapter 1: Before You Start
Synology UC3200 at a Glance
No. Article Name Location Description
1Power Button and Indicator
Front
1. Press to power on your Synology Unied Controller.
2. To power o󰀨 the Synology Unied Controller, press and hold until you
hear a beep sound and the Power LED starts blinking.
2HA Status Indicator Displays the status of the HA (High Availability). For more information, see
"LED Indicator Table."
3Alert Indicator Displays warnings regarding fan or temperature. For more information,
see "LED Indicator Table."
4Beep O󰀨 Button Press to deactivate the beeping sound that is emitted when a malfunction
occurs.
5Drive Status Indicator Displays the status of drives. For more information, see "LED Indicator
Table."
6 Drive Tray Install drives (hard disk drives or solid state drives) here.
7 Rail Kit Release Tab Push in and hold to release the Synology Unied Controller from the rail
kit lock.1
1For more information about the rail kit installation, please refer to the Quick Installation Guide that comes with the rail kit.

5Chapter 1: Before You Start
No. Article Name Location Description
8 Power Port
Back
Connect power cords here.
9 PSU Indicator and Beep O󰀨
Button
1. Displays the status of the power supply unit (PSU). For more
information, see "LED Indicator Table."
2. Press to deactivate the beeping sound that is emitted when a
malfunction occurs.
10 PSU Fan Disposes of excess heat and cools the PSU.
11 Console Port This port is used for manufacturing use only.
12 PCI Express Expansion Slot Supports additional PCIe network interface cards.
13 SAS OUT Port Connect to Synology Expansion Unit2here.
14 1GbE LAN Port Connect RJ-45 network cables here.
15 10GBase-T LAN Port Connect RJ-45 network cables here.
16 RESET Button
1. Press and hold until you hear a beep sound to restore the default IP
address, DNS server, and password for the admin account.
2. Press and hold until you hear a beep sound, then press and hold
again until you hear three beep sounds to return the Synology Unied
Controller to “Ready” status so that DSM UC can be initialized.
17 Power Indicator Displays the status of the power supply of the controller. For more
information, see "LED Indicator Table."
18 Status Indicator Displays the status of the controller. For more information, see "LED
Indicator Table."
19 Alert Indicator Displays warnings regarding fan or temperature of the controller. For
more information, see "LED Indicator Table."
20 Remove Indicator Displays the status indicating whether the controller is removable. For
more information, see "LED Indicator Table."
2For more information about Synology Expansion Unit supported by your Synology Unied Controller, please visit www.synology.com.

6Chapter 1: Before You Start
Safety Instructions
Keep away from direct sunlight and away from chemicals. Make sure the environment does not
experience abrupt changes in temperature or humidity.
Place the product right side up at all times.
Do not place near any liquids.
Before cleaning, unplug the power cord. Wipe with damp paper towels. Do not use chemical or
aerosol cleaners.
To prevent the unit from falling over, do not place on carts or any unstable surfaces.
The power cord must plug in to the correct supply voltage. Make sure that the supplied AC voltage is
correct and stable.
To remove all electrical current from the device, ensure that all power cords are disconnected from
the power source.
Risk of explosion if battery is replaced with an incorrect type. Dispose of used batteries appropriately.
CAUTION: Restricted Access Location
This server is intended for installation only in restricted access locations as dened where both these conditions
apply:
• Access is through the use of a lock or tool and key, or other means of security, and is controlled by the
authority responsible for the location.
• Access can only be gained by service persons or by users who have been instructed about the reasons for
the restrictions applied to the location and about any precautions that shall be taken.

7Chapter 1: Before You Start
Hardware Specication
Item UC3200
Compatible Drive Type 3.5” / 2.5” SAS x 12
Maximum Raw Capacity • 192TB (12 x 16TB HDD)
• 576 TB with 2 x RXD1219sas (Expansion unit)
External Device Port SAS OUT x 1 (Per controller)
LAN Port • 1GbE (RJ-45) x 2 (Per controller)
• 10GBase-T (RJ-45) x 1 (Per controller)
PCIe Slot Gen3 x8 slots (x8 link) x 1 (Per controller)
Size (H x W x D) (mm) • 88 x 482 x 724 (Including rack mount kits)
• 88 x 430.5 x 692 (Not including rack mount kits)
Weight (kg) 19.7
Supported Client
• Windows Server 2008 onward
• VMware 5 onward
• Solaris 10 onward
• Citrix XenServer 7.2 onward
• SUSE Linux ES 11 onward
• Red Hat ES 6.10 onward
File System Internal: Btrfs
Supported RAID Type • Basic • JBOD • RAID 0 • RAID 1
• RAID 5 • RAID 6 • RAID 10 • Synology RAID F1
Agency Certication • FCC Class A • CE Class A • BSMI Class A
• EAC • VCCI • CCC • RCM
HDD Hibernation N/A
Scheduled Power On/O󰀨 N/A
Wake on LAN N/A
Language Localization
Environment Requirement
• Line voltage: 100V to 240V AC
• Frequency: 50 to 60Hz
• Operating Temperature: 32 to 95˚F (0 to 35˚C)
• Storage Temperature: -5 to 140˚F (-20 to 60˚C)
• Relative Humidity: 5% to 95% RH
Note: Model specications are subject to change without notice. Please refer to www.synology.com for the latest information.

8Chapter 1: Before You Start
Optional Accessories
With Synology accessories, you can customize your Synology Unied Controller to t di󰀨erent business
environments without worrying about compatibility and stability. Visit www.synology.com/compatibility for more
information.
• Memory Module
Model Name Picture Description
D4EC-2666-8G 8GB D4EC-2666 ECC U-DIMM
D4EC-2400-16G 16GB D4EC-2400 ECC U-DIMM
• PCIe Add-in Card
Model Name Picture Description
E10G18-T2 Dual-port, 10GbE RJ-45
Network Interface Card
E10G18-T1 Single-port, 10GbE RJ-45
Network Interface Card
E10G17-F2 Dual-port, 10GbE SFP+
Network Interface Card

9Chapter 1: Before You Start
• Expansion Unit
Model Name Picture Description
RXD1219sas
12-bay Rackmount type
expansion unit, compatible with
3.5”/2.5” SAS drives, up to 2
units connections
• Rail Kit
Model Name Picture Description
RKS1317 Sliding rails
• Spare Part
Model Name Picture Description
Disk Tray (Type R7) 3.5"/2.5" Drive Tray
FAN 60*60*51_2 System Fan Module
PSU 500W-RP
Module_2 Redundant PSU Module
PSU 500W-RP SET_2 Redundant PSU Set (Cage x 1, PSU
Module x 2)

Tools and Parts for Component Installation
Please prepare tools and parts below before setting up your Synology Unied Controller:
• A screwdriver.
• At least one 3.5” or 2.5” SAS drive (please visit www.synology.com/compatibility for compatible drive
models).
Warning: If you install a drive that contains data, the system will format the drive and erase all existing data. Please
back up any important data before installation.
• Rail mounting kit. (please see the Optional Accessories section to nd out the suitable rail kit for cabinet
installation)
Warning: We suggest mounting your Synology Unied Controller on a cabinet before installing any drives since the
heavy weight will increase the installation di󰀩culty.
Install Drives
Please follow steps below for drive installation:
1 Open the drive tray:
a Find the small button located on the left side of the drive tray handle. Press the button down, and the drive
tray handle will pop out.
b Pull the drive tray handle out as illustrated below.
2 Install drives:
• For 3.5” drives: Place the drive in the drive tray. Turn the tray upside down and tighten screws into the four
spots indicated below to secure the drive.
Hardware Setup
10
2
Chapter

11 Chapter 2: Hardware Setup
• For 2.5” drives: Place the drive in the drive tray. Turn the tray upside down and tighten screws into the four
spots indicated below to secure the drive.
3 Insert the loaded drive tray into the empty drive bay.
Note: Make sure the tray is pushed in all the way. Otherwise, the drive might not be able to function properly.
4 Push the handle inward to secure the drive tray.
5 Push the switch on the drive tray handle to the left to lock the drive tray.
6 Repeat the steps above to assemble the other drives you have prepared.
7 Drives are numbered as shown below.
Note: We suggest installing drives of the same size to optimize drive capacity usage when creating RAID volumes.

12 Chapter 2: Hardware Setup
Install Memory Modules
You must install genuine Synology memory module(s) to ensure system compatibility and reliability. Please install
memory module(s) into the slots as indicated below.
The following table shows the memory conguration for best practice. You must follow the conguration below
when upgrading your memory capacity, otherwise system performance and stability may su󰀨er.
A0 A1 B0 B1 Total Memory
8GB - - - 8GB
16GB - - - 16GB
8GB - 8GB - 16GB
8GB 8GB 8GB - 24GB
8GB 8GB 8GB 8GB 32GB
16GB - 16GB - 32GB
8GB 8GB 16GB 16GB 48GB
16GB 16GB 16GB - 48GB
16GB 16GB 16GB 16GB 64GB
Follow the steps below to install, check, or remove a memory module on your UC3200.
To install the RAM module:
1 Shut down your UC3200. Disconnect all cables connected to your UC3200 to prevent any possible damage.
2 As shown below, loosen the screws that secure the controller on the back of UC3200 by turning it
counterclockwise. Pull the release lever to pull out one controller.

13 Chapter 2: Hardware Setup
3 Press the release button on the rear top cover. Slightly push backward to lift the rear top cover.
Note: When you remove the rear top cover, the sensitive internal components are exposed. Avoid touching anything
other than the memory assembly when you remove or add memory.
4 Insert the new memory module in the slot:
a Push the retaining clips on the slot out to the sides.
b Align the notch on the gold edge of the module with the notch in the memory slot.
c Push down on the memory module with rm and even pressure. The retaining clips will snap into position as
the module is correctly inserted.
Note: Hold the memory module by its edges, and do not touch the gold connectors.

14 Chapter 2: Hardware Setup
5 Put back the rear top cover removed in step 3:
a Align the front side of rear top cover with the slots on the chassis’ edge.
b Align the notch on the chassis to the "open" next to the release button as shown below.
c Slightly push the rear top cover back to "closed".
d Insert the controller back in UC3200. Push back the release lever and turn the screw clockwise to secure the
controller.

15 Chapter 2: Hardware Setup
To make sure UC3200 recognizes the new memory capacity:
1 Log in to DSM UC as admin or a user belonging to the administrators group.
2 Check Total Physical Memory in Control Panel > Info Center.
To remove the RAM Module:
1 Follow step 1 to 3 of the To install the RAM module section to shut down your UC3200, disconnect the
cables, pull out one controller and remove the rear top cover of the controller.
2 Cut the cable tie before removing the memory module. (The pre-installed memory module is cable tied to
prevent loosening during delivery.)
Note: Avoid touching any components of the motherboard when you cut the cable tie.
3 Disengage the memory retaining clips by pushing them outwards, and the module will pop out of the slot.
4 Follow step 5 of the To install the RAM module section to put back the top rear cover and insert the controller
back in UC3200.
Install PCle Add-in Cards
UC3200 provides one PCIe slot for optional add-in card expansion, allowing network interface card to be
installed.
To install the network interface cards:
1 Shut down your UC3200. Disconnect all cables connected to your UC3200 to prevent any possible damages.
2 Pull out one controller and remove the rear top cover by following step 2 and 3 of the To install the RAM
module section.
3 Install the network interface card:
a Loosen the screw that secures the expansion slot’s cover by turning it counterclockwise, and move it to the
right.
b Slightly push the expansion slot’s cover to remove it.
c Align the card’s connector with the expansion slot, and insert the card into the slot.
Note: Make sure the connector is fully inserted. Otherwise, the network interface card might not be able to function
properly.

16 Chapter 2: Hardware Setup
d Turn the screw clockwise to secure the newly inserted card.
4 Repeat step 3 to install the other network interface card for the other controller.
5 Put back the rear top cover by following step 5 of the To install the RAM module section.
Install and Remove Rail Kits
Here we use RKS1317 as an example to illustrate how to install or remove the rail kits. For more information
about the rail kit installation, please refer to the Quick Installation Guide that comes with the rail kit.
To install the rail kit:
1 To install the rail kit to the rack:
a Attach the rear end of the rail kit assembly to the rack.
b Slide the front latch outwards and insert the brackets into the rack holes.
2 Extend and pull out the inner rail from the assembly.

17 Chapter 2: Hardware Setup
3 Align the xing holes of the inner rail to the side of the chassis and slide backward to attach the inner rail.
4 With the help of another person, carefully align the inner rail to the outer rail assembly.
5 Push the chassis towards the rack. Use the cage nuts and screws in the rail kit package to secure the chassis
to the rack if necessary.
To remove the rail kit:
1 To remove the chassis from the rack, hold the rail kit release tabs on the ear holders and pull out the chassis
from the rack.
2 With the help of another person, carefully remove the chassis from the rack. Then, slide forwards to remove
the inner rail from the chassis.

18 Chapter 2: Hardware Setup
Expansion Unit Deployment and Topology
UC3200 supports working with up to two RXD1219sas (12-bay) expansion units, providing seamless storage
expansion whenever needed. This section will guide you through how to connect the expansion units to your
Synology Unied Controller.
To connect RXD1219sas with UC3200:
1 Connect one end of mini-SAS HD cable to the SAS port of your UC3200 and the other to the SAS-IN port of
RXD1219sas. Make sure the release band (in blue) of the cable faces upward when plugging into the UC3200,
and that of the cable faces upward when plugging into RXD1219sas; otherwise, the UC3200 and expansion
unit will not be correctly connected.
2 Connect one end of mini-SAS HD cable to the SAS-OUT port on SAS module A of an expansion unit (e.g.,
module A1), and the other end to the SAS-IN port on SAS module A of the next expansion unit (e.g., module
A2).
3 Connect one end of mini-SAS HD cable to the SAS-OUT port on SAS module B of an expansion unit (e.g.,
module B1), and the other end to the SAS-IN port on SAS module B of the next expansion unit (e.g., module
B2).

19 Chapter 2: Hardware Setup
4 Connect one end of the power cord(s) to the power port of RXD1219sas, and the other to the power outlet(s).
RXD1219sas will automatically power on once the power cords are correctly connected.
Note:
• RXD1219sas comes equipped with a redundant power supply system, allowing two power cords to be
connected. The system may be powered on with only one power cord, but we recommend using two power
cords to avoid unexpected power failures.
• UC3200 supports up to two expansion units.
Important: Do not remove the expansion cable while the host device is still powered on. Doing so may result in data
loss.
5 Press the power button on the front panel to power on your UC3200. The expansion unit ID of RXD1219sas
connected to UC3200 will be displayed in sequence on the back panel.
Note: Even with the Synology Unied Controller and expansion unit(s) powered on, you can still expand with one
or two expansion unit if needed. To do so, repeat above steps to connect the expansion cables and power cords of
the other expansion units. Your expansion units will automatically power on if they are correctly connected, and the
expansion unit ID will be displayed accordingly after a few seconds (if DSM UC is correctly initialized in the Synology
Unied Controller server).

20 Chapter 2: Hardware Setup
Start up Your Synology UC3200
To start up your UC3200:
1 Connect one end of each power cord to the power ports located on the back of the UC3200 and the other end
to a power outlet.
2 Connect at least one LAN cable to one of the LAN ports and the other end to your switch, router, or hub.
3 Press the power button to turn on the UC3200.
Note:
1. To turn on both controllers, press the power button.
2. To turn o󰀨 both controllers, press and hold the power button until you hear a beep sound and the Power LED
indicator starts blinking.
3. If one controller is powered on and the other is powered o󰀨, press the power button and the controller that is
powered o󰀨 will be booting up while the other will not be a󰀨ected.
4. If either of the controllers is powered on, press the power button and hold for about 10 seconds and the system
will be forced to shut down.
Congratulations! Your Synology Unied Controller is now online and detectable from a network computer.