Synology DiskStation DX213 User manual

DX213 User’s Guide

Table of Contents
TOC
2 
3 Chapter 1: Getting Started
3 PackageContents
4 ExpansionUnitataGlance
5 LEDIndicatorBehavior
6 Default/ManualSwitchBehavior
6 HardwareSpecications
7 SafetyInstructions
9 Chapter 2: Setting Up
9 ToolsandPartsforDriveInstallation
9 InstallDrives
11 ConnectwithSynologyDiskStation
12 ConrmConnectionandManageStorageSpaces
13 LearnMore
Syno_UG_DX213_20141127

1
3
ThankyouforpurchasingthisSynologyDX213expansionunit.This
productisspeciallydesignedtoexpandthestoragecapacityofaSynology
DiskStation.Inthechaptersbelow,we'llprovideinstructionstosetupand
startusingthisexpansionunit.
PackageContents
Beforestarting,pleasecheckthepackagecontentstoverifythatyouhave
receivedtheitemsbelow.
Main unit x 1 AC power cord x 1
AC power adapter x 1
Screws for drives
x 10
Screws for case
x 3 User’s guide x 1 Expansion cable x 1
Getting Started

4 Chapter1:GettingStarted
ExpansionUnitataGlance
Front
LED Indicators
POWER
Button
Back
Power Port
Expansion Port
Fan
RESET Button
Default/Manual Switch
Article Name Location Description
POWER Button Front
ThePOWERbuttonisusedtoturnDX213onoroff.
Pressandholdthebuttonfor7secondstoshutdown
DX213.
Note:DX213willbeturnedonoroffautomaticallywhen
theconnectedSynologyDiskStationpowersonoroff.
However,thePOWERbuttonhasnopower-offfunction
whenvolumeiscreatedtopreventaccidentalvolume
damage.

Chapter1:GettingStarted 5
Article Name Location Description
LED Indicators Front
Displaysthestatusofinternaldrivesandthesystem.
Formoreinformation,pleaseseeLED Indicator
Behaviortablebelow.
Default/Manual
Switch
Back
Inthedefaultmode,DX213canautopoweron/off
withtheconnectedSynologyDiskStation,whileinthe
manualmode,DX213cannotautopoweronwiththe
DiskStationwhenusingitsindependentvolume.For
moredetails,pleaserefertothetable:Default/Manual
Switch Behavior.
Expansion Port
ConnectSynologyDiskStationhere.Forthelist
ofsupportedmodels,pleaseseetheHardware
Specicationstablebelow.
Fan Disposesofexcessheatandcoolstheexpansionunit.
RESET Button RebootDX213andrestoreitssettingstofactory
default.
Power Port ConnecttheACpowercordhere.
LEDIndicatorBehavior
Indicator Color Status Description
POWER
Green Static Poweredon
Off Poweredoff
eSATA Green Static ConnectedtoSynologyDiskStation
Off NotconnectedtoSynologyDiskStation
STATUS Green Static Volumecreated
Blinking Volumedegraded
Off Novolumeorvolumecrashed
Drive status
Green Static Drivereadyandidle
Blinking Accessingdrive
Orange Static Driveerror
Off Nointernaldrive

6 Chapter1:GettingStarted
Default/ManualSwitchBehavior
Mode Expansion-Ready Units eSATA-Only Units
Default Autopoweron/off Autopoweron/off
Manual Autopoweron/off Noautopoweron/off
Note:
1 YoumustturnoffyourDX213beforeswitchingbetweendefaultand
manualmodes.
2 Itisrecommendedtousethedefaultmode.
HardwareSpecications
Internal Drives SATA(II)x2
Expansion Port # 1
Maximum Raw Capacity 12TB(2x6TBdrives)
Size (HxWxD) (mm) 165x100x225.5
Weight (kg) 0.87
System Fan 1x(92x92mm)
Power Recovery SyncwithDiskStation(DefaultMode)
AC Input Power Voltage 100Vto240VAC
Power Frequency 50/60Hz,SinglePhase
Operating Temperature 5°Cto35°C(40°Fto95°F)
Storage Temperature -20°Cto60°C(-5°Fto140°F)
Relative Humidity 5%to95%RH
Certication FCCClassB,CEClassB,BSMIClassB
Supported Models
Cross-volumemodels:DS1815+,DS1813+,
DS1812+,DS1515+,DS1513+,DS1512+,
DS1511+,DS1010+,DS713+,DS712+,DS710+
Independent-volumemodels:DS415+,DS413,
DS412+,DS214+,DS214play,DS213+,
DS212+,DS114,DS112+,DS112

Chapter1:GettingStarted 7
Note:
1 Pleasevisitwww.synology.comforthelatestcompatiblemodels.
2 DSMneedstobeupgradedtoversion4.0-2240orabove.
3 Cross-volumemodelsrefertothosemodelsdesignedtobepairedwith
expansionunits,suchasDS1513+.
Independent-volumemodelsrefertothosemodelswhich,whenpaired,
donotsupportexpandingexistingvolumesacrossthemainunit
andexpansionunits,suchasDS213+.Expansionunitspairedwith
independent-volumemodelscanonlyformindependentvolumes.
SafetyInstructions
Keepawayfromdirectsunlightandawayfromchemicals.Makesure
theenvironmentdoesnotexperienceabruptchangesintemperatureor
humidity.
Placetheproductrightsideupatalltimes.
Donotplacenearanyliquids.
Beforecleaning,unplugthepowercord.Wipewithdamppapertowels.
Donotusechemicaloraerosolcleaners.
Topreventtheunitfromfallingover,donotplaceoncartsorany
unstablesurfaces.
Thepowercordmustplugintothecorrectsupplyvoltage.Makesure
thatthesuppliedACvoltageiscorrectandstable.
Toremoveallelectricalcurrentfromthedevice,ensurethatallpower
cordsaredisconnectedfromthepowersource.
Riskofexplosionifbatteryisreplacedwithanincorrecttype.Disposeof
usedbatteriesappropriately.

8 Chapter1:GettingStarted

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9
ToolsandPartsforDriveInstallation
• Ascrewdriver
• Atleastone3.5”or2.5”SATAdrive
(Pleasevisitwww.synology.comforcompatibledrivemodels.)
Warning:Ifyouinstalladrivethatcontainsdata,thesystemwillformatthedrive
anderasealldata.Ifyoustillneedthedata,pleasebackitupbeforeinstallation.
InstallDrives
1 Pushtheuppercaseinthedirectionasshownbelow.Lifttheuppercaseand
setitaside.
2 Loaddrivesinthedrivetrays:
• For 3.5” drives: Slidethedriveintotheharddrivebay,andpushitallthe
wayuntilit’srmlyconnectedtotheSATAconnector.Securethedrivewith
thescrewsprovided.
Drivesarenumberedasshownbelow.
1
2
1
2
Setting Up

10 
• For 2.5” drives:
a Placethedriveinthe2.5"DiskHolder(TypeC,soldseparately),andthen
tightenthe2.5"screwstosecurethedrive.
b Slidethe2.5"DiskHolderintotheharddrivebay,andpushitalltheway
untilthedriveisrmlyconnectedtotheSATAconnector.SecuretheDisk
Holderwiththeprovidedscrews.
Drivesarenumberedasshownbelow.
1
2
1
2
Note:Makesurethetrayispushedinalltheway.Otherwise,thedrivemightnotbe
abletofunctionproperly.
3 Replacetheuppercase,andtightenthescrewsonthebackpanel.
Note:IfyouwanttocreateaRAIDvolume,werecommendallinstalleddrivesbe
thesamesizeinordertooptimizedrivecapacityusage.

 11
ConnectwithSynologyDiskStation
1 ConnectoneendofthepowercordtothepowerportofDX213,andthe
othertothepoweroutlet.
Power Port
2 ConnecttheexpansioncabletotheexpansionportsofDX213andSynology
DiskStation.
Expansion Port 1 Expansion Port 2
eSATA
eSATA
Aftertheconnectioniscomplete,DX213willbeturnedonoroffautomatically
whentheconnectedDiskStationpowersonoroff.
DiskStationDX213

12 
ConrmConnectionandManageStorageSpaces
1 LogintotheDiskStationManager(DSM)ofthemainDiskStationunit.
2 GotoControl Panel>External Devices>ExternalDevicestoconrmthe
expansionunitissuccessfullyconnected.
3 GotoStorage Managertomanagestoragespacecreationorexpansion.
• If you want to create a new volume on the expansion,clickCreateand
followtheinstructionsofthewizard.

 13
• If you want to expand an existing volume with expansion unit,select
thevolumeyouwanttoexpandfromthevolumelist,clickManage,and
followtheinstructionsofthewizard.
Fordetailedinformationaboutvolumemanagement,gotoStorage Manager
andseeDSM Help.
Limitations:Beforeusingthisexpansionunit,pleaseseethelimitationsbelow.
•ThisexpansionunitcanbelinkedtoonlyoneSynologyDiskStationatatime.
•ThedataofsomeDSMpackagescanbestoredontheexpansionunitonlyifyou
createanexpandedvolumewithit.Thedatacannotbestoredontheexpansion
unitifanindependentvolumehasbeencreatedonit.
•DrivespreviouslyusedinaSynologyDiskStationarenotreadablewhendirectly
insertingthemintothisexpansionunit,andviseversa.
LearnMore
Congratulations!Yourexpansionunitissetupnow.Formoreinformationor
onlineresources,pleasevisitwww.synology.com

SYNOLOGY, INC.
END USER LICENSE AGREEMENT
IMPORTANT–READCAREFULLY:THISENDUSERLICENSEAGREEMENT("EULA")ISALEGAL
AGREEMENTBETWEENYOU(EITHERANINDIVIDUALORALEGALENTITY)ANDSYNOLOGY,INC.
("SYNOLOGY")FORTHESYNOLOGYSOFTWAREINSTALLEDONTOTHESYNOLOGYPRODUCT
PUCHASEDBYYOU(THE“PRODUCT”),ORLEGALLYDOWNLOADEDFROMWWW.SYNOLOGY.COM,
ORANYOTHERCHANNELPROVIDEDBYSYNOLOGY("SOFTWARE").
YOUAGREETOBEBOUNDBYTHETERMSOFTHISEULABYUSINGTHEPRODUCTSCONTAINING
THESOFTWARE,INSTALLINGTHESOFTWAREONTOTHEPRODUCTSORDEVICECONNECTED
TOTHE PRODUCTS.IFYOU DONOTAGREETOTHETERMSOFTHISEULA,DO NOTUSETHE
PRODUCTS CONTAINING THE SOFTWAREOR DOWNLOAD THE SOFTWARE FROM WWW.
SYNOLOGY.COM,ORANYOTHERCHANNELPROVIDEDBYSYNOLOGY.INSTEAD,YOUMAY
RETURNTHEPRODUCTTOTHERESELLERWHEREYOUPURCHASEDITFORAREFUNDIN
ACCORDANCEWITHTHERESELLER'SAPPLICABLERETURNPOLICY.
Section 1. Limited Software License.Subject
tothetermsandconditionsofthisEULA,
Synologygrantsyoualimited,non-exclusive,non-
transferable,personallicensetoinstall,runanduse
onecopyof theSoftwareloadedontheProduct
oronyourdeviceconnectedtotheProductsolely
relatingtoyourauthorizeduseoftheProduct.
Section 2. Documentation.  You may make
anduseareasonablenumberofcopiesofany
documentationprovidedwiththeSoftware;provided
thatsuchcopieswillonly beusedforinternal
businesspurposesandarenottoberepublishedor
redistributed(eitherinhardcopyorelectronicform)
toanythirdparty.
Section 3. Backup.Youmaymakeareasonable
numberofcopiesoftheSoftwareforbackupand
archivalpurposesonly.
Section 4. Updates.Anysoftwareprovidedtoyou
bySynologyor madeavailableontheSynology
websiteatwww.synology.com ("Website")orany
otherchannelprovidedbySynologythatupdates
orsupplementstheoriginalSoftwareisgoverned
bythisEULAunlessseparatelicensetermsare
provided with such updates or supplements, in
whichcase,suchseparatetermswillgovern.
Section 5. License Limitations.Thelicenseset
forthinSections1,2and3appliesonlytotheextent
thatyouhaveorderedandpaidfortheProductand
statestheentiretyofyourrightswithrespecttothe
Software.Synologyreservesallrightsnotexpressly
grantedtoyouinthisEULA.Withoutlimitingthe
foregoing,youshallnotauthorizeorpermitany
thirdpartyto:(a)usetheSoftwareforanypurpose
otherthanthatinconnectionwiththeProduct;(b)
license,distribute,lease,rent,lend,transfer,assign
orotherwisedisposeofthe Software;(c)reverse
engineer,decompile,disassembleorattemptto
discoverthesourcecodeoforanytradesecrets
relatedtotheSoftware,exceptandonlytothe
extentthatsuchconductisexpresslypermitted
byapplicablelawnotwithstandingthislimitation;
(d)adapt,modify,alter,translateorcreateany
derivative worksofthe Software; (e) remove,alter
orobscureanycopyrightnoticeorotherproprietary
rightsnoticeontheSoftwareorProduct;or(f)
circumventorattempttocircumventanymethods
employedbySynologytocontrolaccesstothe
components,features or functions ofthe Product
orSoftware.Subjecttothelimitationsspecifiedin
thisSection5,youarenotprohibitedfromproviding
anyserviceshostedbySynologyNASservertoany
thirdpartyforcommercialpurpose.
Section 6. Open Source.  The Software may
containcomponentslicensedtoSynologyunderthe
GNUGeneralPublicLicense("GPLComponents"),
currentlyavailableathttp://www.gnu.org/licenses/
gpl.html.Thetermsof the GPLwillcontrolsolely
withrespecttotheGPLComponentstotheextent
thatthisEULAconflictswiththerequirements
of the GPL with respect to your use of the GPL
Components,and,insuchevent,youagreetobe
boundbytheGPLwithrespecttoyouruseofsuch
components.
Section 7. Audit.Synologywillhavetherightto
audityourcompliancewiththetermsofthisEULA.
YouagreetograntSynologyarighttoaccess
toyourfacilities,equipment,books,records and
documentsandtootherwisereasonablycooperate
withSynologyinordertofacilitateanysuchauditby
SynologyoritsagentauthorizedbySynology.
Section 8. Ownership.TheSoftwareisavaluable
propertyofSynologyanditslicensors,protectedby
copyrightandotherintellectualproperty lawsand
treaties.Synologyoritslicensorsownallrights,
titlesandinterestsinandtotheSoftware,including
butnotlimitedtocopyrightandanyotherintellectual
propertyrights.
Section 9. Limited Warranty.Synologyprovides
alimitedwarrantthattheSoftwarewillsubstantially
conformtoSynology's publishedspecicationsfor
theSoftware,ifany,orotherwisesetforthonthe
Website,foraperiodrequiredbyyourlocallaw.
Synologywillusecommerciallyreasonableefforts
to,inSynology'ssolediscretion,eithercorrectany
suchnonconformityintheSoftwareorreplaceany
Software that fails to comply with the foregoing
warranty,providedthatyougiveSynologywritten
noticeofsuchnoncompliancewithinthewarranty
period.Theforegoingwarrantydoesnotapplyto
anynoncomplianceresultingfromany:(w)use,
reproduction,distributionordisclosurenotin
accordancewiththisEULA;(x)anycustomization,
modificationorotheralterationoftheSoftwareby
anyoneotherthanSynology;(y)combinationofthe
Softwarewithanyproduct,services orotheritems
providedbyanyoneotherthanSynology;or(z)your
failuretocomplywiththisEULA.

Section 10. Support.Duringtheperiodspecied
intheSection9,Synologywillmakeavailableto
youthesupportservices.Followingtheexpirationof
theapplicableperiod,supportforSoftwaremaybe
availablefromSynologyuponwrittenrequest.
Section 11. Disclaimer of Warranties.EXCEPT
ASEXPRESSLYSETFORTHABOVE,THE
SOFTWAREISPROVIDED"ASIS"ANDWITH
ALLFAULTS.SYNOLOGYANDITSSUPPLIERS
HEREBYDISCLAIMALLOTHERWARRANTIES,
EXPRESS,IMPLIEDORSTATUTORY,ARISING
BYLAWOROTHERWISE,INCLUDINGBUT
NOTLIMITEDTOANYIMPLIEDWARRANTIES
OFMERCHANTABILITY,FITNESSFORA
PARTICULAR PURPOSE OR USE, TITLEAND
N O N I N F R I N G E M E N T,  W I T H  R E G A R D  T O
THESOFTWARE.WITHOUTLIMITINGTHE
FOREGOING,SYNOLOGYDOESNOTWARRANT
THATTHESOFTWAREWILLBEFREEOFBUGS,
ERRORS,VIRUSESOROTHERDEFECTS.
Section 12. Disclaimer of Certain Damages.IN
NOEVENTWILLSYNOLOGYORITSLICENSORS
BELIABLEFORANYINCIDENTAL,INDIRECT,
SPECIAL,PUNITIVE,CONSEQUENTIAL
ORSIMILARDAMAGESORLIABILITIES
WHATSOEVER(INCLUDING,BUTNOTLIMITED
TOLOSSOFDATA,INFORMATION,REVENUE,
PROFITORBUSINESS)ARISINGOUTOFOR
RELATINGTOTHEUSEOFORINABILITY
TOUSETHESOFTWAREOROTHERWISE
UNDERORIN CONNECTIONWITHTHISEULA
ORTHESOFTWARE,WHETHERBASEDON
CONTRACT,TORT(INCLUDINGNEGLIGENCE),
STRICTLIABILITYOROTHERTHEORYEVEN
IFSYNOLOGYHASBEENADVISEDOFTHE
POSSIBILITYOFSUCHDAMAGES.
Section 13. Limitation of Liability.SYNOLOGY'S
ANDITSSUPPLIERS'LIABILITYARISINGOUTOF
ORRELATINGTOTHEUSEOFORINABILITYTO
USETHESOFTWAREOROTHERWISEUNDER
OR IN CONNECTION WITH THIS EULA OR
THE SOFTWAREISLIMITEDTOTHEAMOUNT
ACTUALLYPAIDBYYOUFORTHEPRODUCT
REGARDLESSOFTHEAMOUNTOFDAMAGES
YOU MAY INCURAND WHETHER BASED ON
CONTRACT,TORT(INCLUDINGNEGLIGENCE),
STRICTLIABILITYOROTHERTHEORY.The
foregoingdisclaimerofwarranties,disclaimerof
certaindamagesandlimitationofliabilitywillapply
tothemaximumextentpermittedbyapplicablelaw.
Thelawsofsomestates/jurisdictionsdonotallow
theexclusionofimpliedwarrantiesortheexclusion
orlimitationofcertaindamages.Totheextentthat
thoselawsapplytothisEULA,theexclusionsand
limitationssetforthabovemaynotapplytoyou.
Section 14. Export Restrictions.  Yo u
acknowledgethattheSoftwareissubjecttoU.S.
exportrestrictions.Youagreetocomplywithall
applicablelawsandregulationsthatapplytothe
Software,includingwithoutlimitationtheU.S.
ExportAdministrationRegulations.
Section 15. Termination.Withoutprejudiceto
anyotherrights,SynologymayterminatethisEULA
ifyoudonotabidebythetermsandconditions
containedherein.Insuchevent,youmustcease
useoftheSoftwareanddestroyallcopiesofthe
Softwareandallofitscomponentparts.
Section 16. Assignment.Youmaynottransfer
orassignyourrightsunderthisEULAtoanythird
party,exceptforthatpre-installedintheProducts.
Anysuchtransferorassignmentinviolationofthe
foregoingrestrictionwillbevoid.
Section 17. Applicable Law.Unlessexpressly
prohibitedbylocallaw,thisEULAisgovernedby
andconstruedinaccordancewith thelawsofthe
RepublicofChina(R.O.C.orTaiwan)withoutregard
toanyconictoflawprinciplestothecontrary.
Section 18. Dispute Resolution.Anydispute,
controversyorclaimarisingoutoforrelatingtothis
EULAwillberesolvedexclusivelyandfinallyby
arbitrationconductedbythreeneutralarbitrators
inaccordancewiththeproceduresoftheR.O.C.
ArbitrationLawandrelatedenforcementrules..
Insuchcases,thearbitrationwillbelimited
solelytothe disputebetweenyouandSynology.
Thearbitration,oranyportionofit,willnotbe
consolidatedwithanyotherarbitrationandwill
notbeconductedonaclass-wideorclassaction
basis.ThearbitrationshalltakeplaceinTaipei,
Taiwan,R.O.C.,andthearbitrationproceedings
shallbeconductedinEnglishor,ifbothpartiesso
agree,inMandarinChinese.Thearbitrationaward
shallbefinalandbindingonthepartiesandmay
beenforcedinanycourthavingjurisdiction.You
understandthat,intheabsenceofthisprovision,
youwouldhavehadarighttolitigateanysuch
dispute,controversyorclaimin acourt,including
therighttolitigateclaimsonaclass-wideorclass-
actionbasis,andyouexpresslyandknowingly
waivesthoserightsandagreestoresolveany
disputesthroughbindingarbitrationinaccordance
withtheprovisionsofthisSection18.Nothingin
thisSectionshallbedeemedtoprohibitorrestrict
Synologyfromseekinginjunctiverelieforseeking
suchotherrightsandremediesasitmayhaveat
law orequityforany actual orthreatenedbreach
ofanyprovisionofthisEULArelatingtoSynology's
intellectualpropertyrights.
Section 19. Attorneys' Fees.Inanyarbitration,
mediation,orotherlegalactionorproceedingto
enforcerightsorremediesunderthisEULA,the
prevailingpartywillbeentitledtorecover,inaddition
toanyotherrelieftowhichitmaybeentitled,costs
andreasonableattorneys'fees.
Section 20. Severability.Ifanyprovisionofthis
EULAisheldbyacourtofcompetentjurisdictionto
beinvalid,illegal,orunenforceable,theremainder
ofthisEULAwillremaininfullforceandeffect.
Section 21. Entire Agreement.ThisEULA
setsforththeentireagreementofSynologyand
you with respecttothe Software andthesubject
matterhereofandsupersedesallpriorand
contemporaneousunderstandingsandagreements
whetherwrittenororal.Noamendment,modication
orwaiverofanyoftheprovisionsofthisEULAwill
bevalidunlesssetforthinawritteninstrument
signedbythepartytobeboundthereby.

SYNOLOGY, INC.
LIMITED PRODUCT WARRANTY
THISLIMITEDWARRANTY("WARRANTY")APPLIESTOTHEPRODUCTS(ASDEFINEDBELOW)OF
SYNOLOGY,INC.ANDITSAFFILIATES,INCLUDINGSYNOLOGYAMERICACORP,(COLLECTIVELY,
"SYNOLOGY").YOUACCEPTANDAGREETOBEBOUNDBYTHETERMSOFTHISWARRANTYBY
OPENINGTHEPACKAGECONTAININGAND/ORUSINGTHEPRODUCT.IFYOUDONOTAGREETO
THETERMSOFTHISWARRANTY,DONOTUSETHEPRODUCT.INSTEAD,YOUMAYRETURNTHE
PRODUCTTOTHERESELLERWHEREYOUPURCHASEDITFORAREFUNDINACCORDANCEWITH
THERESELLER'SAPPLICABLERETURNPOLICY.
Section 1. Definitions.  (a) "New Product",
including:(1)"CategoryIProduct"meansSynology
productmodelsRS810+,RS810RP+,RX410,
allDS/RSNASmodelswiththeXS+/XSsuffix
(exceptRS3413xs+)inorafter13-series,andall
DX/RX expansion units with 12 drive bays in or
after13-series.(2)"CategoryIIProduct"means
SynologyproductmodelsRS3413xs+,RS3412xs,
RS3412RPxs,RS3411xs,RS3411RPxs,RS2211+,
RS2211RP+,RS411,RS409RP+,RS409+,RS409,
RS408-RP,RS408,RS407,DS3612xs,DS3611xs,
DS2411+,DS1511+,DS1010+,DS710+,DS509+,
DS508,EDS14,RX1211,RX1211RP,RX4,
DX1211,DX510,DX5,VS240HDandRAMModule
(1GB/2GB/4GB/8GB).(3)"CategoryIIIProduct"
meansSynologyproductmodelsthatapplywiththe
followingrequirements:allDSNASmodelswithout
theXS+/XSsufxandwith5andmoredrivebays
inorafter12-series,allRSNASmodelswithout
theXS+/XSsufx inorafter12-series,andallDX/
RXexpansionunitswith4or5drivebaysinor
after12-series.(4)"CategoryIVProduct"means
allotherSynologyproductmodelspurchasedby
Customer after March 1, 2008. (5) "Category V
Product"meansallotherSynologyproductmodels
purchasedbyCustomerbeforeFebruary29,2008.
(b) "Refurbished Product" means all Synology
productswhichhavebeenrefurbishedandsold
directly by Synology through Online Store, not
includingthosesoldbyan authorizedSynology
distributororreseller.(c)"Customer"meansthe
original person or entity purchasing the Product
fromSynologyoranauthorizedSynologydistributor
orreseller.(d)"OnlineStore"meansanonlineshop
operatedbySynologyorSynology’saffiliate.(e)
"Product"meansaNewProductoraRefurbished
Productandanyhardwareincorporatedintothe
ProductbySynologyandanyaccompanying
documentation.(f)"Software"meanstheSynology
proprietarysoftwarethataccompaniestheProduct
whenpurchasedbyCustomer,isdownloaded
byCustomerattheWebSite,orispre-installed
ontheProductbySynology,andincludesany
firmware,associatedmedia,images,animations,
video,audio,textandappletsincorporatedintothe
softwareorProductandany updatesorupgrades
to such software.  (g) "Warranty Period" means
theperiodcommencingonthedatetheProductis
purchasedbyCustomerandending(1)veyears
aftersuchdateforCategoryIProducts;(2)three
yearsaftersuchdateforCategoryII&lllProducts;
or(3)twoyearsaftersuchdateforCategory
IVProducts;or(4)oneyearaftersuchdatefor
CategoryVProducts;or(5)90daysaftersuchdate
forRefurbishedProducts,exceptforthosesoldas
"as is"or with "nowarranty"on Online Store.(h)
"WebSite"meanstheSynologywebsitelocatedat
www.synology.com.
Section 2. Limited Warranty and Remedies
2.1 Limited Warranty.SubjecttoSection2.6,
Synologywarrantsto CustomerthateachProduct
(a)willbefreeofmaterialdefectsinworkmanship
and(b)undernormalusewillperformsubstantially
inaccordancewithSynology'spublished
specificationsfortheProductduringtheWarranty
Period.SynologywarrantstheSoftwareassetforth
intheaccompanyingenduser licenseagreement
providedwiththeProduct,ifany.Synologyprovides
nowarrantytoRefurbished Productsoldas“asis”
orwith“nowarranty”onOnlineStore.
2.2 Exclusive Remedy.IfCustomergives
noticeofnoncompliancewithanyofthewarranties
setforthinSection2.1withintheapplicable
WarrantyPeriodinthemannersetforthbelow,
then,uponverificationofthe noncomplianceby
Synology,Synologywill,atSynology's option:
(a)usecommerciallyreasonableeffortstorepair
theProduct,or(b)replacethenoncomplying
Productorpartthereofuponreturnofthecomplete
ProductinaccordancewithSection2.3The
foregoingsetsforthSynology'sentireliabilityand
Customer'ssoleandexclusiveremedyforany
breachofwarrantyunderSection2.1oranyother
defectordeficiencyintheProduct.Customer
willreasonablyassistSynologytodiagnoseand
validateanynonconformitywiththeProduct.The
warrantysetforthinSection2.1doesnotinclude:
(1)anywarrantyrelatingtotheSoftware;(2)
physicalinstallationorremovaloftheProduct
fromCustomer'ssite;(3)visitstoCustomer'ssite;
(4)labornecessarytoeffectrepairsorreplace
defectivepartsotherthanduringSynology'sor
itscontractedserviceproviders'normallocal
businesshours,exclusiveofweekendsandservice
providers’holidays;(5)anyworkwithanythirdparty
equipmentorsoftware;(6)anywarrantyofthehard
diskifinstalledbyCustomeroranyotherthirdparty;
or(7)anywarrantyofcompatibilitywiththehard
disk.
2.3 Return.AnyProductreturnedbyCustomer
underSection2.2mustbeassignedaReturn
MerchandiseAuthorization("RMA")numberby
Synologybeforeshipmentandmustbereturned
in accordance withSynology'sthen currentRMA
procedures.Customermaycontactanyauthorized
SynologydistributororresellerorSynologySupport
to obtain assistance in obtaining an RMA, and
mustprovideproofofpurchaseandproductserial
numberwhenaskingforsuchassistance.For

warrantyclaims,Customermustreturnthecomplete
ProducttoSynologyinaccordancewiththisSection
2.3tobeeligibleforcoverageunderthisWarranty.
AnyProductreturnedwithoutan RMAnumber,or
anyProductthat hasbeendisassembled(except
underthedirectionofSynology)willberefusedand
returnedtoCustomeratCustomer'sexpense.Any
ProductthathasbeenassignedaRMAnumber
mustbereturnedinthesameconditionasitwas
receivedfromSynologytotheaddressdesignated
bySynology,freightpre-paid,inpackagingsufcient
toprotectthe contentsthereofandwiththeRMA
numberprominentlydisplayedontheoutsideofthe
box.Customerisresponsibleforinsuranceandrisk
oflosswithrespecttoreturneditemsuntiltheyare
properlyreceivedbySynology.AProductissued
aRMAnumbermustbereturnedwithinfteen(15)
daysafterissuanceoftheapplicableRMAnumber.
2.4 Replacement by Synology.  If Synology
electstoreplaceanyProductunderthisWarranty
setforthinSection2.1,thenSynologywillshipa
replacementProductatSynology'sexpensevia
theshippingmethodselectedbySynologyafter
receiptofthenonconformingProductreturned
inaccordancewithSection2.3andvalidationby
SynologythattheProductdoesnotconformtothe
warranty.Insomecountries,Synologymayatits
owndiscretionapplytheSynologyReplacement
ServicetocertainProducts,throughwhichSynology
willshipareplacementProducttoCustomerbefore
itsreceiptofthenonconformingProductreturnedby
Customer(“SynologyReplacementService”).
2.5 Support.DuringtheWarrantyPeriod,
SynologywillmakeavailabletoCustomerthe
supportservices.Followingtheexpirationofthe
applicableWarrantyPeriod,supportforProducts
may be available from Synology upon written
request.
2.6 Exclusions. Theforegoingwarrantiesand
warrantyobligationsdonotapplytoanyProduct
that(a)hasbeeninstalledorusedinamannernot
speciedordescribedintheProductspecications;
(b)hasbeenrepaired,modiedoralteredbyanyone
otherthanSynologyoritsagentordesignee;(c)
hasbeeninanywaymisused,abused,ordamaged;
(d)hasbeenusedwithitemsnotprovidedby
Synologyotherthanthehardwareorsoftwarefor
whichtheProductisdesigned;or(e)otherwise
failstoconformtotheProductspecificationsand
suchfailureisattributabletocausesnotwithinor
underSynology'scontrol.Further,theforegoing
warrantieswillbevoidif(1)Customerdisassembles
theProductexceptasauthorizedbySynology;
(2)Customerfailstoimplementanycorrection,
modification,enhancement,improvementorother
updatemadeavailabletoCustomerbySynology;
or(3)Customerimplements,installsorusesany
correction,modication,enhancement,improvement
orotherupdatemadeavailable byanythirdparty.
ThewarrantysetforthinSection2.1willterminate
uponCustomer'ssaleortransferoftheProducttoa
thirdparty.
2.7 Disclaimer of Warranties.  T H E
WARRANTIES,OBLIGATIONS,ANDLIABILITIES
OFSYNOLOGYANDTHEREMEDIESOF
CUSTOMERSETFORTHINTHISWARRANTY
AREEXCLUSIVEANDINSUBSTITUTION
FO R, AND  CUS TO MER  HER EBY WAIV ES,
RELEASESANDDISCLAIMS,ALLOTHER
WARRANTIES,OBLIGATIONSANDLIABILITIES
OF SYNOLOGY AND AL L OTHER RIGHTS,
CLAIMSANDREMEDIESOFCUSTOMER
AGAINSTSYNOLOGY,EXPRESSORIMPLIED,
AR ISI NG B Y LAW  OR O TH ERWIS E,  WIT H
RESPECTTOTHEPRODUCT,ACCOMPANYING
DOCUMENTATIONORSOFTWAREANDANY
OTHERGOODSORSERVICESDELIVERED
UNDERTHISWARRANTY,INCLUDING,
BU T NOT L IMITE D TO A NY:  ( A)  IMP LI ED
WARRANTYOFMERCHANTABILITYOR
FITNESSFORAPARTICULARPURPOSEOR
USE;(B)IMPLIEDWARRANTYARISINGFROM
COURSEOFPERFORMANCE,COURSEOF
DEALING,ORUSAGEOFTRADE;(C)CLAIM
OFINFRINGEMENTORMISAPPROPRIATION;
OR(D) CLAIMINTORT(WHETHERBASED ON
NEGLIGENCE,STRICTLIABILITY,PRODUCT
LIABILITYOROTHERTHEORY).SYNOLOGY
MAKESNOGUARANTEEANDSPECIFICALLY
DISCLAIMSANYWARRANTYTHATTHEDATA
ORINFORMATIONSTOREDONANYSYNOLOGY
PRODUCTWILLBESECUREANDWITHOUTRISK
OFDATALOSS.SYNOLOGYRECOMMENDS
T H AT  C U S T O M E R  TA K E S  A P P R O P R I AT E
MEASURESTOBACKUPTHEDATASTOREDON
THEPRODUCT.SOMESTATES/JURISDICTIONS
DONOTALLOWLIMITATIONSONIMPLIED
WARRANTIES,SOTHEABOVELIMITATIONMAY
NOTAPPLYTOCUSTOMER.
Section 3. Limitations of Liability
3.1 Force Majeure.Synologywillnotbeliable
for,orbeconsideredto beinbreach ofordefault
underthisWarrantyonaccountof,any delayor
failuretoperformasrequired bythisWarranty
asaresultofanycauseorconditionbeyondits
reasonablecontrol(including,withoutlimitation,any
actorfailuretoactbyCustomer).
3.2 Disclaimer of Certain Damages.  IN NO
EVENTWILLSYNOLOGYORITSSUPPLIERSBE
LIABLEFORTHECOSTOFCOVERORFORANY
INCIDENTAL,INDIRECT,SPECIAL,PUNITIVE,
CONSEQUENTIALORSIMILARDAMAGESOR
LIABILITIESWHATSOEVER(INCLUDING,BUT
NOTLIMITEDTOLOSSOFDATA,INFORMATION,
REVENUE,PROFITORBUSINESS)ARISINGOUT
OFORRELATINGTOTHEUSEORINABILITY
TOUSETHEPRODUCT,ANYACCOMPANYING
DOCUMENTATIONORSOFTWAREANDANY
OTHERGOODSORSERVICESPROVIDED
UNDERTHISWARRANTY,WHETHERBASEDON
CONTRACT,TORT(INCLUDINGNEGLIGENCE),
STRICTLIABILITYOROTHERTHEORYEVEN
IFSYNOLOGYHASBEENADVISEDOFTHE
POSSIBILITYOFSUCHDAMAGES.
3.3 Limitation of Liability.SYNOLOGY'S
ANDITSSUPPLIERS'LIABILITYARISINGOUT
OFORRELATINGTOTHEUSEORINABILITY
TOUSETHEPRODUCT,ANYACCOMPANYING
DOCUMENTATIONORSOFTWAREANDANY
OTHERGOODSORSERVICESPROVIDED
UNDERTHISWARRANTYISLIMITEDTOTHE
AMOUNTACTUALLYPAIDBYCUSTOMER

FORTHEPRODUCTREGARDLESSOFTHE
AMOUNTOFDAMAGESCUSTOMERMAYINCUR
ANDWHETHERBASEDONCONTRACT,TORT
(INCLUDINGNEGLIGENCE),STRICTLIABILITY
OROTHERTHEORY.Theforegoingdisclaimerof
certaindamagesandlimitationofliabilitywillapply
tothemaximumextentpermittedbyapplicablelaw.
Thelawsofsomestates/jurisdictionsdonotallow
exclusionorlimitationofcertaindamages.Tothe
extentthatthose lawsapplytotheProduct,the
exclusionsandlimitationssetforthabovemaynot
applytoCustomer.
Section 4. Miscellaneous
4.1 Proprietary Rights.TheProduct and
anyaccompanyingSoftwareanddocumentation
providedwiththeProductincludeproprietaryand
intellectualpropertyrightsofSynologyanditsthird
partysuppliersandlicensors.Synologyretainsand
reservesallright,title,andinterestintheintellectual
propertyrightsoftheProduct, andnotitletoor
ownershipofanyintellectualpropertyrightsinor
totheProduct,anyaccompanyingSoftwareor
documentationandanyothergoodsprovidedunder
thisWarrantyistransferredtoCustomerunderthis
Warranty.Customerwill(a)complywiththeterms
andconditionsoftheSynologyenduserlicense
agreementaccompanyinganySoftwarefurnished
bySynologyoranauthorizedSynologydistributor
orreseller;and(b)notattempttoreverseengineer
anyProductorcomponentthereoforaccompanying
Softwareorotherwisemisappropriate,circumventor
violateanyofSynology'sintellectualpropertyrights.
4.2 Assignment.Customerwillnotassignany
ofitsrightsunderthisWarrantydirectly,byoperation
oflaworotherwise,withoutthepriorwrittenconsent
ofSynology.
4.3 No Additional Terms.Exceptasexpressly
permitted by this Warranty, neither party will be
boundby,andeachpartyspecificallyobjectsto,
anyterm,conditionorotherprovisionthatconicts
withtheprovisions ofthisWarrantythatismade
bytheotherpartyinanypurchaseorder,receipt,
acceptance,confirmation,correspondenceor
otherwise,unlesseachpartyspecicallyagreesto
suchprovisionin writing. Further,if thisWarranty
conictswithanytermsorconditionsofanyother
agreemententeredintobythepartieswithrespect
totheProduct,thisWarrantywillprevailunlessthe
otheragreementspecicallyreferencesthesections
ofthisWarrantythatitsupersedes.
4.4 A p p l ic a b l e La w.   U n l e s s  e x p r e s s l y
prohibitedbylocallaw,thisWarrantyisgoverned
by the laws of the State of Washington, U.S.A.
withoutregardtoanyconictoflawprinciplestothe
contrary.The1980U.N.ConventiononContracts
fortheInternationalSaleofGoodsoranysuccessor
theretodoesnotapply.
4.5 Dispute Resolution.Anydispute,
controversyorclaimarisingoutoforrelatingto
thisWarranty,theProductorservicesprovided
bySynologywithrespecttotheProductorthe
relationshipbetweenCustomersresidingwithin
the United States and Synology will be resolved
exclusivelyandfinallybyarbitrationunderthe
currentcommercialrulesoftheAmericanArbitration
Association,exceptasotherwiseprovidedbelow.
Thearbitrationwillbeconductedbeforeasingle
arbitrator,andwillbelimitedsolelytothedispute
betweenCustomerandSynology.Thearbitration,
oranyportion ofit,willnotbeconsolidatedwith
anyotherarbitrationandwillnotbeconductedon
aclass-wideorclassactionbasis.Thearbitration
shallbeheldinKingCounty,Washington,U.S.A.
bysubmissionofdocuments,bytelephone,online
orinpersonasdeterminedbythearbitratoratthe
requestoftheparties.Theprevailingpartyinany
arbitrationorlegalactionoccurringwithintheUnited
Statesorotherwiseshallreceiveallcostsand
reasonableattorneys’fees,includinganyarbitration
fee paid by the prevailing party. Any decision
rendered in such arbitration proceedings will be
finalandbindingontheparties,andjudgment
maybeenteredthereoninanycourtofcompetent
jurisdiction. Customer understands that, in the
absenceofthisprovision,Customerwouldhavehad
arightto litigateanysuchdispute,controversyor
claiminacourt,includingtherighttolitigateclaims
onaclass-wideorclass-actionbasis,andCustomer
expresslyandknowinglywaivesthoserightsand
agreestoresolveanydisputesthroughbinding
arbitrationinaccordancewiththeprovisionsofthis
Section4.5.ForCustomersnotresidingwithinthe
UnitedStates,anydispute,controversyorclaim
describedinthissectionshallbenallyresolvedby
arbitrationconductedbythreeneutralarbitrators
inaccordancewiththeproceduresoftheR.O.C.
ArbitrationLawandrelatedenforcementrules.The
arbitrationshalltakeplaceinTaipei,Taiwan,R.O.C.,
andthearbitrationproceedingsshallbeconducted
inEnglishor,ifbothpartiessoagree,inMandarin
Chinese.Thearbitrationawardshallbefinaland
bindingonthepartiesandmaybeenforcedinany
courthavingjurisdiction.NothinginthisSection
shallbedeemedtoprohibitorrestrictSynology
fromseekinginjunctiverelieforseekingsuchother
rightsandremediesasitmayhaveatlaworequity
foranyactualorthreatenedbreachofanyprovision
ofthisWarrantyrelatingtoSynology'sintellectual
propertyrights.
4.6 Attorneys' Fees.Inanyarbitration,
mediation,orotherlegalactionorproceedingto
enforcerightsorremediesunderthisWarranty,the
prevailingpartywillbeentitledtorecover,inaddition
toanyotherrelieftowhichitmaybeentitled,costs
andreasonableattorneys'fees.
4.7 Export Restrictions.Youacknowledge
thattheProductmaybesubjecttoU.S.export
restrictions.Youwillcomplywithallapplicablelaws
andregulationsthatapplytotheProduct,including
withoutlimitationtheU.S.ExportAdministration
Regulations.
4.8 Severability.Ifanyprovisionofthis
Warrantyisheldbyacourtofcompetentjurisdiction
tobeinvalid,illegal,orunenforceable,theremainder
ofthisWarrantywillremaininfullforceandeffect.
4.9 Entire Agreement.ThisWarranty
constitutestheentireagreement,andsupersedes
anyandallprioragreements,betweenSynology
andCustomerrelatedtothesubjectmatterhereof.
Noamendment,modicationorwaiverofanyofthe
provisionsof thisWarrantywillbevalidunlessset

forthinawritteninstrumentsignedbythepartyto
beboundthereby.

P/N15-06B0101B2
PrintedinTaiwan