Synology VisualStation VS960HD Manual

Synology VisualStation VS960HD
Hardware Installation Guide

2
Chapter 1: Before You Start
Package Contents 4
Synology VisualStation at a Glance 5
Safety Instructions 6
Chapter 2: Installation and Setup
Tools and Parts for Installation 7
Install Mounting Kit 7
Connect Inputs and Outputs 9
Check Surveillance Station Software 11
Connect VS960HD to your Synology NAS/NVR 12
Learn More 12
Appendix A: Specications
Hardware 13
Software 14
Other Requirements 14
Appendix B: LED Indicator Table
Table of Contents
Synology_HIG_VS960HD_20170413

3
1
Chapter
Thank you for purchasing this Synology product. VS960HD allows you to watch
live view and playback recordings without using a computer. You can log in to
Surveillance Station directly through VisualStation for complete control over your
surveillance devices.
VS960HD can be connected to 2 HDMI displays, allowing you to easily operate
most features of Surveillance Station without a computer.
This Hardware Installation Guide will help you complete hardware installation
and connect VS960HD to your Synology NAS/NVR product.
Before You Start

4Chapter 1: Before You Start
Package Contents
Main unit x 1 AC power adapter x 1
RJ-45 LAN cable x 1
Hardware installation guide x 1
s11 screws x 5
Mounting plate x 1 Mounting adapter x 1 s10 screws x 10

Chapter 1: Before You Start 5
Synology VisualStation at a Glance
Front Right
Left
Back
12 3
7 8 10
45
69
11
No. Article Name Location Description
1 Power
Indicator
Front Panel
Displays system power status. For more details, please refer to
"Appendix B: LED Indicator Table".
2 Status
Indicator
Displays the status of the system. For more details, please refer
to "Appendix B: LED Indicator Table".
3 LAN Indicator Displays warnings regarding fan or temperature status. For more
details, please refer to "Appendix B: LED Indicator Table".
4 Audio Input/
Output Right Panel
Connect a microphone to Audio Input (only for cameras with built-
in speakers). Connect external speakers or earphones to Audio
Output.
5 Power Button Press to turn VS960HD on or o󰀨.
6 Power Port
Back Panel
Connect AC power adapter here.
7 LAN Port Connect LAN cable here.
8 HDMI 2 Connect HDMI cable here. Supports 1080p (1920 x 1080, 60Hz)
resolution.
9 HDMI 1 Connect HDMI cable here. Supports 4K (3840 x 2160,
30Hz/60Hz) resolution.
10 USB 3.0 Port
Left Panel
Connect an external storage device here.
11 USB 2.0
Ports
Connect a USB mouse, USB keyboard, joystick, or other USB
device here.

6Chapter 1: Before You Start
Safety Instructions
Keep away from direct sunlight and away from chemicals. Make sure the
environment does not experience abrupt changes in temperature or humidity.
Place the product right side up at all times.
Do not place near any liquids.
Before cleaning, unplug the power cord. Wipe with damp paper towels. Do not
use chemical or aerosol cleaners.
To prevent the unit from falling over, do not place on carts or any unstable
surfaces.
The power cord must plug in to the correct supply voltage. Make sure that the
supplied AC voltage is correct and stable.
To remove all electrical current from the device, ensure that all power cords are
disconnected from the power source.
Risk of explosion if battery is replaced with an incorrect type. Dispose of used
batteries appropriately.

7
2
Chapter
Tools and Parts for Installation
• A screwdriver
• Mounting adapter (included)
• Mounting plate (included)
• AC power adapter (included)
• RJ-45 LAN cable (included)
• s10 and s11 screws (included)
• A VESA-compliant monitor (optional)
Note: If you do not need to mount VS960HD to your monitor, please skip to "Connect
Inputs and Outputs".
Install Mounting Kit
1 Place VS960HD upside down on a at working surface (with the I/O ports facing
towards you). Attach the mounting plate to VS960HD by installing the included
s10 screws in the four spots illustrated below.
2 Prepare the monitor by powering it o󰀨 and removing any connections to it. Then,
place the monitor face down on a at working surface (with the upper edge
pointing away from you). Attach the mounting adapter to the monitor by installing
the included s10 screws in accordance with your monitor mounting type.
Note: The mounting adapter is compatible with both MIS-D 75 and MIS-D 100 type
VESA-compliant mounting surfaces.
Installation and Setup

8Chapter 2: Installation and Setup
Both mounting types are shown below:
MIS-D 75 MIS-D 100
In the diagram below, the included s11 screws have been installed in accordance
with the MIS-D 100 type:
3 Place VS960HD over the mounting adapter (with the I/O ports facing towards
you). Align the screw holes and install the included s10 screws in the four spots
illustrated below.

Chapter 2: Installation and Setup 9
Connect Inputs and Outputs
1 Connect one end of the AC power adapter to VS960HD and the other end to a
power outlet.
2 Connect one end of the LAN cable to VS960HD and the other end to your
switch/router/hub.
3 Connect one end of the HDMI cable to VS960HD and the other end to your
monitor(s). In the diagram below, one HDMI cable is attached.
Note: VS960HD supports dual displays. When two monitors are connected, the display
can be mirrored or extended.

10 Chapter 2: Installation and Setup
4 If you would like to attach a USB drive to VS960HD, connect it to the blue USB 3.0
port. Skip to the next step if this does not apply to you.
5 Connect your USB mouse or joystick to one of the USB ports. Skip to the next
step if this does not apply to you.
6 Connect your USB keyboard to one of the USB ports. Skip to the next step if this
does not apply to you.

Chapter 2: Installation and Setup 11
7 Push the power button on the side panel of VS960HD. After booting up,
VS960HD will be online and ready to work with your Synology NAS/NVR
product.
Note: Upon powering on, VS960HD may take up to ten seconds to nish booting up.
During this time, the display is blank.
Check Surveillance Station Software
Before connecting VS960HD to your Synology NAS/NVR product, please make
sure you have updated Surveillance Station to version 8.0.2 or later on your
Synology NAS/NVR product in order to utilize all the new features.
To check your Surveillance Station version:
1 Sign in to your Synology NAS/NVR.
2 Go to Package Center.
3 Find and click Surveillance Station. The version number is displayed.

12 Chapter 2: Installation and Setup
Connect VS960HD to your Synology NAS/NVR
Once VS960HD is connected to the network and booted up, you can proceed to
connect it to your Synology NAS/NVR product.
To connect VS960HD to your Synology NAS/NVR:
1 Launch Surveillance Station application on VS960HD.
2 Sign in to your Synology NAS/NVR using an account with the privilege of
Surveillance Station. To enjoy full experience of Surveillance Station, you can
use an account belonging to the administrator group.
Learn More
Congratulations! Your VS960HD is set up now, and you can fully leverage
various features powered by Surveillance Station. For more information or online
resources, please visit www.synology.com.

13
A
Appendix
Specications
Hardware
Item VS960HD
External Ports • USB 3.0 x 1
• USB 2.0 x 2
LAN Gigabit x 1
Size (H x W x D) 32 x 130 x 130 mm
Weight 380 g
Video Output HDMI x 2 (Mirrored and extended display output)
Supported Video Output
Resolution
• HDMI1: 4k (3840 x 2160, 30Hz/60Hz)
• HDMI2: 1080p (1920 x 1080, 60Hz)
Audio Input / Output 3.5 mm Stereo Audio Jack x 2 (Input / Output)
Agency Certications • FCC Class B • CE Class B • BSMI Class B
Language Localization
Environment
Requirements
• Line voltage: 100V to 240V AC
• Frequency: 50/60Hz
• Operating Temperature: 32 to 104˚F (0 to 40˚C)
• Storage Temperature: -4 to 140˚F (-20 to 60˚C)
• Relative Humidity: 5% to 95% RH
Note: Model specifications are subject to change without notice. Please refer to
www.synology.com for the latest information.

14 Appendix A: Specications
Software
Item VS960HD
Live View Channels Maximum 96 Channels (Each Camera at 720p, 10 FPS)
Video Compression Format
• H.264 • H.265 • MPEG4 • MJPEG
• H.264+ (Hikvision)
• Smart Codec (Zavio/VIVOTEK)
• Zipstream (AXIS)
Audio Codec AAC • PCM • G711 • G726 • AMR
eMap Yes
Snapshot Yes (Save to USB drive)
PTZ Yes (For PTZ Cameras Only)
Patrol Yes (For Patrol Cameras Only)
Log Viewer Yes
Firmware Upgrade Yes (Via USB drive)
Note: Model specifications are subject to change without notice. Please refer to
www.synology.com for the latest information.
Other Requirements
Item VS960HD
Surveillance Station Version 8.0.2 or later
Supported IP Cameras For a complete list of supported IP cameras, please visit
www.synology.com

15
B
Appendix
LED Indicator Table
LED
Indicator Color Status Description
Power
Green Static Powered on
Orange Static Booting up / Shutting down
O󰀨 Powered o󰀨
Status
Green Static Logged in to a Synology server
Orange Static Over temperature
O󰀨 Not logged in
LAN
Green
Static Gigabit network connected
Blinking Gigabit network active
Orange
Static 10/100 Mbps network connected
Blinking 10/100 Mbps network active
O󰀨 No network

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Section 1. Denitions. (a) “New Product”, including:
(1) "Category I Product" means Synology product
models RS810+, RS810RP+, RX410, all FS-series
models, all DS/RS NAS models with the XS+/XS su󰀩x
(except RS3413xs+) in or after 13-series, all DX/RX/
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DX5, NVR216, VS960HD, VS360HD, VS240HD, and
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OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND
THE REMEDIES OF CUSTOMER SET FORTH IN THIS
WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION
FOR, AND CUSTOMER HEREBY WAIVES, RELEASES
AND DISCLAIMS, ALL OTHER WARRANTIES,
OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND
ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF
CUSTOMER AGAINST SYNOLOGY, EXPRESS OR
IMPLIED, ARISING BY LAW OR OTHERWISE, WITH
RESPECT TO THE PRODUCT, ACCOMPANYING
DOCUMENTATION OR SOFTWARE AND ANY OTHER
GOODS OR SERVICES DELIVERED UNDER THIS
WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY:
(A) IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OR USE;
(B) IMPLIED WARRANTY ARISING FROM COURSE
OF PERFORMANCE, COURSE OF DEALING, OR
USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT
OR MISAPPROPRIATION; OR (D) CLAIM IN TORT
(WHETHER BASED ON NEGLIGENCE, STRICT
LIABILITY, PRODUCT LIABILITY OR OTHER
THEORY). SYNOLOGY MAKES NO GUARANTEE
AND SPECIFICALLY DISCLAIMS ANY WARRANTY
THAT THE DATA OR INFORMATION STORED ON
ANY SYNOLOGY PRODUCT WILL BE SECURE
AND WITHOUT RISK OF DATA LOSS. SYNOLOGY
RECOMMENDS THAT CUSTOMER TAKES
APPROPRIATE MEASURES TO BACK UP THE
DATA STORED ON THE PRODUCT. SOME STATES/
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
IMPLIED WARRANTIES, SO THE ABOVE LIMITATION
MAY NOT APPLY TO CUSTOMER.
Section 3. Limitations of Liability
3.1 Force Majeure. Synology will not be liable for,
or be considered to be in breach of or default under this
Warranty on account of, any delay or failure to perform
as required by this Warranty as a result of any cause
or condition beyond its reasonable control (including,
without limitation, any act or failure to act by Customer).
3.2 Disclaimer of Certain Damages. IN NO
EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE
LIABLE FOR THE COST OF COVER OR FOR ANY
INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE,
CONSEQUENTIAL OR SIMILAR DAMAGES OR
LIABILITIES WHATSOEVER (INCLUDING, BUT
NOT LIMITED TO LOSS OF DATA, INFORMATION,
REVENUE, PROFIT OR BUSINESS) ARISING OUT
OF OR RELATING TO THE USE OR INABILITY
TO USE THE PRODUCT, ANY ACCOMPANYING
DOCUMENTATION OR SOFTWARE AND ANY OTHER
GOODS OR SERVICES PROVIDED UNDER THIS
WARRANTY, WHETHER BASED ON CONTRACT,
TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY
OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
3.3 Limitation of Liability. SYNOLOGY'S AND
ITS SUPPLIERS' LIABILITY ARISING OUT OF OR
RELATING TO THE USE OR INABILITY TO USE THE
PRODUCT, ANY ACCOMPANYING DOCUMENTATION
OR SOFTWARE AND ANY OTHER GOODS OR
SERVICES PROVIDED UNDER THIS WARRANTY
IS LIMITED TO THE AMOUNT ACTUALLY PAID BY
CUSTOMER FOR THE PRODUCT REGARDLESS
OF THE AMOUNT OF DAMAGES CUSTOMER MAY
INCUR AND WHETHER BASED ON CONTRACT,
TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY
OR OTHER THEORY. The foregoing disclaimer of
certain damages and limitation of liability will apply to the
maximum extent permitted by applicable law. The laws
of some states/jurisdictions do not allow exclusion or
limitation of certain damages. To the extent that those
laws apply to the Product, the exclusions and limitations
set forth above may not apply to Customer.
Section 4. Miscellaneous