Tandberg Data StorageLoader User manual

TANDBERG DATA
StorageLoaderTM
INSTALLATIONANDUSERMANUAL
TANDBERG DATA ASA
P.O. Box 134 Kjelsås
N-0411 OSLO, NORWAY
Phone + 47 22 18 90 90
Telefax + 47 22 18 95 50
© Tandberg Data ASA
Part No. 433061-02
June 2005

Related publications available from Tandberg Data ASA:
Part No. Title
432980 Tandberg Data StorageLoader SCSI Interface Functional
Specifications.
433060 Tandberg Data StorageLoader Quick Installation Guide
This publication may describe designs for which patents are granted or pending. By publishing this
information, Tandberg Data ASA conveys no license under any patent or any other rights.
Every effort has been made to avoid errors in text and diagrams. However, Tandberg Data ASA
assumes no responsibility for any errors, which may appear in this publication.
It is the policy of Tandberg Data ASA to improve products as new techniques and components
become available. Tandberg Data ASA therefore reserves the right to change specifications at any
time.
We would appreciate any comments on this publication.

Table of Contents
1. About This Manual...................................................................................... 1
2. General Information.................................................................................... 3
2.1 Models............................................................................................ 4
2.1.1 Capacity ............................................................................. 4
2.1.2 Data Transfer Rates........................................................... 4
2.2 Product Description........................................................................ 5
2.2.1 Front Panel ........................................................................ 5
2.2.2 Internal Components.......................................................... 6
2.2.3 Rear Panel.......................................................................... 8
3. Installation.................................................................................................. 11
3.1 Performing the Installation........................................................... 11
4. Operation and Configuration................................................................... 21
4.1 System Power-On......................................................................... 21
4.2 Front Panel Display Modes.......................................................... 23
4.2.1 Menus............................................................................... 24
4.2.2 Dialogs............................................................................. 26
4.2.3 Messages .......................................................................... 27
4.2.4 Status and Information..................................................... 28
4.3 Main Menu................................................................................... 29
4.4 Setup Menu .................................................................................. 30
4.4.1 StorageLoader setup ........................................................ 30
4.4.2 SCSI Setup........................................................................ 30
4.4.3 Remote Management setup............................................... 31
4.5 View Data Menu .......................................................................... 31
4.5.1 StorageLoader Info .......................................................... 32
4.5.2 Drive Info ......................................................................... 33
4.5.3 Remote Management Info................................................. 33
4.5.4 Statistics ........................................................................... 33
4.6 Utilities Menu............................................................................... 34
4.6.1 The Maintenance Menus .................................................. 34
4.6.2 The Diagnostics Menu...................................................... 34
4.6.3 Set Password.................................................................... 35
4.7 Cartridge Handling....................................................................... 35
4.7.1 Cartridge Slot Numbers ................................................... 35
4.7.2 Moving Cartridges to and from the Drive........................ 35
4.8 Magazine Handling...................................................................... 36
4.8.1 Removing the Magazine from the Unit............................. 36
4.8.2 Inserting Cartridges into the Magazine........................... 38
4.8.3 Removing Cartridges from the Magazine ........................ 38
4.8.4 Inserting a Magazine into the Unit .................................. 39
4.8.5 Manual/Emergency Release of Magazines ...................... 39
4.9 Standby Functionality .................................................................. 40
5. Remote Management................................................................................. 43
5.1 Remote management configuration ............................................. 43
5.1.1 Quick start guide.............................................................. 43
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Tandberg Data Contents
5.1.2 Enabling the RMI without rebooting ................................43
5.2 Remote management web pages ...................................................44
5.2.1 Information Boxes.............................................................44
5.2.2 StorageLoader Start Page.................................................45
5.2.3 Status Page........................................................................46
5.2.4 Settings Pages ...................................................................47
5.2.5 Command Page.................................................................47
5.2.6 Maintenance Pages...........................................................48
6. Maintenance................................................................................................51
6.1 Using the Cleaning Cartridge........................................................51
6.1.1 Running an Installed Cleaning Cartridge.........................51
6.1.2 Removing the Cleaning Cartridge ....................................52
6.2 Installing Firmware Upgrades.......................................................52
6.2.1 Firmware Upgrade via SCSI.............................................52
6.2.2 Possible Upgrade Problems..............................................54
6.3 Embedded Diagnostics..................................................................54
6.4 Reinstalling the Transport Lock....................................................54
6.4.1 Transport Lock Installation Procedure.............................54
6.5 Field Replaceable Units (FRUs) ...................................................55
6.5.1 FRU Drive Tray Assy DLT VS160 SCSI ...........................55
6.5.2 FRU Drive Tray Assy 420LTO..........................................58
6.5.3 FRU Power Supply............................................................60
6.5.4 FRU Fan............................................................................61
6.5.5 FRU Magazine..................................................................62
6.5.6 FRU Filter.........................................................................63
7. Troubleshooting..........................................................................................65
7.1 How to take memory dumps .........................................................65
7.2 “Dead” StorageLoader..................................................................65
7.3 Bar code reader failure..................................................................65
7.4 The Error Screen..........................................................................66
7.5 Error Codes ...................................................................................68
Appendix A – Specifications.......................................................................69
A.1 Mechanical Dimensions and Weight ............................................69
A.2 Power Requirements .....................................................................70
A.3 Vibration Specifications................................................................71
A.4 Mechanical Shock Specifications .................................................72
A.5 Drop...............................................................................................72
A.6 Climatic Specifications .................................................................73
A.7 Noise Specification .......................................................................73
A.8 Product Reliability ........................................................................73
Appendix B – Spare parts/Accessories......................................................75
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Tandberg Data Contents
Table of Figures
Figure 2.1 Overview of Tandberg Data StorageLoader 1U............................3
Figure 2.2 Front panel of the StorageLoader..................................................5
Figure 2.3 Internal components of the StorageLoader....................................7
Figure 2.4 Cartridge magazines ......................................................................8
Figure 2.5 Rear panel of the StorageLoader ...................................................8
Figure 3.1 Rack Mounting kit.......................................................................13
Figure 3.2 Rack mount rail............................................................................14
Figure 3.3 Mounting the Rack mounting kit to a rack..................................15
Figure 3.4 Rack mounting kit mounted in rack.............................................15
Figure 3.5 Slide the StorageLoader in from the front...................................16
Figure 3.6 Fasten the front of the StorageLoader to the rack........................16
Figure 3.7 Fasten the rear of the StorageLoader to the rails.........................16
Figure 3.8 Power switch, fuse holder and power cord connection ...............17
Figure 3.9 Magazine lock marked with red plastic tab.................................17
Figure 3.10 SCSI cable and SCSI terminator connection.............................19
Figure 3.11 Positioning of bar code label for LTO cartridges......................20
Figure 3.12 Positioning of bar code label for DLT cartridges......................20
Figure 4.1 Power-on Screen..........................................................................21
Figure 4.2 Snapshot while running Inventory...............................................21
Figure 4.3 The Default screen.......................................................................22
Figure 4.4 Standard Menu Layout ................................................................24
Figure 4.5 The Complete Menu Tree............................................................25
Figure 4.6 Standard Dialog Layout...............................................................26
Figure 4.7 Dialog layout, entering discrete values........................................26
Figure 4.8 Slot dialog layout.........................................................................27
Figure 4.9 Predefined options, showed one at the time. ...............................27
Figure 4.10 A default screen.........................................................................28
Figure 4.11 Load to Drive.............................................................................35
Figure 4.12 Load to Drive.............................................................................36
Figure 4.13 Empty Drive Message................................................................36
Figure 4.14 Removing magazine ..................................................................37
Figure 4.15 Magazine eject...........................................................................37
Figure 4.16 Removing the magazine from the loader...................................38
Figure 4.17 Gently push the cartridge into the magazine slot.......................38
Figure 4.18 Push the release knob towards the cartridge to eject.................39
Figure 4.19 Cartridge position after manual release from magazine slot .....39
Figure 4.20 Push magazine until it clicks into place.....................................39
Figure 4.21 Pointing out hole used to insert release tool..............................40
Figure 4.22 Magazine release tool in use......................................................40
Figure 5.1 Navigation Menu .........................................................................44
Figure 5.2 Remote Management Start Page..................................................45
Figure 5.3 Remote Management Status Page................................................46
Figure 5.4 Remote Management Command Page.........................................48
Figure 6.1 Transport lock marked with red plastic tab ................................54
Figure 6.2 Field Replaceable Units...............................................................55
Figure 6.3 Replacing the tape drive ..............................................................56
Figure 6.4 Rear of the tape drive...................................................................56
Figure 6.5 Releasing the tape drive..............................................................57
Figure 6.6 Guide cartridge mounting............................................................57
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Tandberg Data Contents
Figure 6.7 Correct position of Guide cartridge mounting.............................58
Figure 6.8 Replacing the tape drive ..............................................................58
Figure 6.9 Rear of the tape drive...................................................................59
Figure 6.10 Releasing the tape drive.............................................................59
Figure 6.11 Exchanging a defective power supply.......................................60
Figure 6.12 Removing the fixing screw........................................................60
Figure 6.13 Fan power ..................................................................................61
Figure 6.14 Removing the back panel cover plate........................................61
Figure 6.15 Removing the fan.......................................................................62
Figure 6.16 Notch in chassis for fan cable....................................................62
Figure 6.17 Replacing dust filter...................................................................63
Figure 7.1 Error Code Page...........................................................................66
Figure 7.2 Example of detailed information.................................................66
Figure 7.3 Example of further detailed information.....................................66
Figure 7.4 Example of action........................................................................67
Figure 7.5 Warning message concerning reboot...........................................67
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Tandberg Data Contents
Table of Tables
Table 2-1 Data Storage Capacity..........................................................4
Table 2-2 Data Transfer Rates..............................................................4
Table 4-1 Robot Operation Status......................................................22
Table 4-2 Drive Operation Status ......................................................23
Table A - 1 StorageLoader Mechanical Dimensions and Weight.........69
Table A - 2 StorageLoader Power Requirements..................................70
Table A - 3 StorageLoader sine sweep levels .......................................71
Table A - 4 StorageLoader random vibration levels.............................71
Table A - 5 StorageLoader mechanical shock levels ............................72
Table A - 6 StorageLoader drop test .....................................................72
Table A - 7 StorageLoader temperature specification...........................73
Table A - 8 StorageLoader humidity specification ...............................73
Table A – 9 StorageLoader altitude specification..................................73
Table A – 10 StorageLoader noise specification .....................................73
Table B - 1 List of spare parts and accessories.....................................75
StorageLoader Installation and User Manual vii

1. About This Manual
This manual describes how to install and use the Tandberg Data StorageLoader for
420LTO and DLT VS160 tape drives. It is intended for use by anyone who would
install, use and maintain the device.
Chapter 2: General Information gives a product description of the
StorageLoader.
Chapter 3: Installation describes how to install the device.
Chapter 4: Operating and Configuration describes how to use the local interface,
how to configures the device, and how to handle the cartridges and
magazines.
Chapter 5: Remote Management describes the functionality of the Remote
Management via the Ethernet.
Chapter 6: Maintenance describes cleaning and upgrading procedures, and how
to prepare the StorageLoader for shipping.
Chapter 7: Troubleshooting lists possible areas to investigate if you are having
problems with the StorageLoader.
Appendix A: Specifications lists the specification data for the Tandberg Data
StorageLoader 1U.
Appendix B: Spare parts and Accessories lists all accessories and spare parts with
part number.
Related Publications
• Tandberg Data StorageLoader, SCSI Interface Functional Specifications
(432980) provides the SCSI interface specification for the Tandberg Data
StorageLoader.
• Tandberg Data DLT VS160 Tape Drive Reference Manual (432679)
provides a description of the tape drive built into the DLT version of the
Tandberg Data StorageLoader.
• Tandberg 420LTO Installation and user manual (433280) provides a
description of the drive built into the LTO version of the Tandberg Data
StorageLoader.
StorageLoader Installation and User Manual 1

Tandberg Data About This Manual
This Page Intentionally Left Blank
2 StorageLoader Installation and User Manual

2. General Information
Tandberg Data StorageLoader is a compact tape cartridge loader designed for
secure, reliable, unattended system backup. The loader can be mounted in a 19” rack
or used as a tabletop unit. Its height is 1U.
The loader is equipped with a DLT VS160 or a 420LTO tape drive, and has room
for 8 cartridges in two 4-cartridge magazines.
Figure 2.1 Overview of Tandberg Data StorageLoader 1U
The entire system is under host control via an industry-standard SCSI interface. Its
robotic tape handling is both rugged and simple for utmost reliability
The key features of the StorageLoader include:
• Two removable cartridge magazines, each with space for four cartridges
• Optional Integrated Bar Code Reader
• Magazine release under system control
• Low Voltage Differential (LVD) / Single-Ended (SE) SCSI Interface
• On-board Diagnostics
• Remote management
• Operators interface with front panel display and four control buttons
• Standby functionality
• Replaceable dust filters
• Tape drive, magazines, power supply and fans are Field Replaceable Units
(FRUs)
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Tandberg Data General Information
Review the READ ME FIRST caution at the beginning of
Chapter. 3 before you power up the unit for the first time.
*** IMPORTANT ***
2.1 Models
For additional specification information for this model, refer to Appendix A.
2.1.1 Capacity
StorageLoader Model Cartridge
Capacity
(Native)
Cartridge
Capacity
(Comp 2:1)
Magazine
Capacity
(Native)
Magazine
Capacity
(Comp 2:1)
Tandberg Data
StorageLoader 1U
LTO2
200GB 400GB 1.6TB 3.2TB
Tandberg Data
StorageLoader 1U
DLTVS160
80GB 160GB 640GB 1.28TB
Table 2-1 Data Storage Capacity
2.1.2 Data Transfer Rates
StorageLoader Model Maximum Sustained
Rate, Native Maximum Sustained Rate, Compressed
Tandberg Data
StorageLoader 1U
LTO2
24MB/s
86.4GB/hr 48MB/s 172.8GB/hr
Tandberg Data
StorageLoader 1U
DLTVS160
8MB/s
28.8GB/hr 16MB/s 57.6GB/hr
Table 2-2 Data Transfer Rates
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Tandberg Data General Information
2.2 Product Description
The StorageLoader has several features designed to increase the ease of use and
utility of the product, such as:
• Two removable magazines allow for easy management of data sets or
archival storage. For the StorageLoader each magazine has room for four
cartridges.
• A menu-driven operator control panel interface with backlit LCD provides
easy control for configuration and diagnostic activities.
• An Ethernet connection allows for management by an operator with a
standard web browser on a remote computer. The remote operator can do
most of the operations that can be done through the front panel, such as
monitoring the loader’s status and downloading statistical and diagnostic
information.
For information on the installed tape drive; see the tape drive manuals referred to in
chapter 1.
2.2.1 Front Panel
The Front Panel includes the User Control Panel with LCD display, four Control
Buttons, two LED indicators and a Standby switch. The bezels of the two magazines
are also visible from the front.
Magazine
front
bezel
LED
indicator
s
Standby
switch LCD display Control buttons Magazine front
bezel
Figure 2.2 Front panel of the StorageLoader
LCD – liquid crystal display
The display is a backlit 122 x 32, dot-matrix graphical display that can show four
lines of 20 characters.
In various modes of operation, the display panel screens and control buttons allow
you to do the following:
• Enter settings for StorageLoader configuration
• Issue operational commands
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Tandberg Data General Information
• View StorageLoader status and information
• Test StorageLoader functionality
Control Buttons
The labels for the four control buttons are displayed in the corners of the LCD. All
buttons have “soft labeling” for different modes of operation (i.e., the functions and
labels of the buttons change during different activities). The actual soft label for
each button for any activity is always visible on the display.
LED Indicators
The two LED indicators are green and amber. They indicate the StorageLoader
activity as follows:
• Green LED on: The StorageLoader is either running or ready for operation.
• Green LED blinking: Short blinks followed by long intervals indicate that
the loader is in low power standby mode.
• Amber LED on: Fault LED, the StorageLoader has encountered an electrical
or mechanical failure.
• Both LED’s off: The StorageLoader is offline. This is the case while the
loader is initializing, after power-on, and when a magazine is removed.
Standby Switch
A switch on the front panel provides a Loader Standby. If the switch is pushed when
the loader is active, the loader will complete the current operation and go off line
and enter standby mode, see more details in chapter 4.9, Standby Functionality.
Magazine Front Bezel
The front bezel of the magazines is visible from the front. All magazine handling is
described in detail in chapter 4.8, Magazine Handling.
2.2.2 Internal Components
The StorageLoader features the main internal components shown in the figure
below.
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Tandberg Data General Information
Slot 1
Drive
Power Supply
Right magazine
Left magazine
Slot 2 Robotics
module
Front panel
Cartridges
Slot 4
Slot 3
Slot 8
Slot 7
Slot 6
Slot 5
Figure 2.3 Internal components of the StorageLoader
Tape Drive
The StorageLoader is equipped with one tape drive, which is located in the centre at
the back of the loader. The drive is a field-replaceable unit (FRU) that can be
removed/replaced while the loader is mounted in a rack. See section 6.5.1, FRU
Drive Tray Assy DLT VS160 SCSI and section 6.5.2, FRU Drive Tray Assy
420LTO.
Robotics Module
The robotic cartridge handling mechanism moves cartridges between the cartridge
slots in the two magazines and the tape drive.
Optional Barcode Reader
A barcode reader is an optional part. When mounted, it is integrated in the Robotics
Module. Please note that StorageLoader specific bar code labels need to be used to
achieve correct operation of the bar code reader.
Cartridge Magazines
There are two removable magazines (FRUs), each holding four tape cartridges, see
figure 2.4. The magazine includes design features to ensure that cartridges are
always inserted correctly and stay securely seated. All magazine handling is
described in detail in section 4.8, Magazine Handling.
The Cartridge Slots in the magazines are numbered as shown in figure 2.3
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Tandberg Data General Information
Figure 2.4 Cartridge magazines
Power Supply
The power supply regulates the electrical power supplied to the device. It is easily
removable (FRU) for quick field service; see section 6.5.3, FRU Power Supply.
2.2.3 Rear Panel
The figure below shows the rear panel of the StorageLoader.
Power
switch Fuse Power cord
connection
Fan Back panel
cover plate Fan SCSI connector
s
Etherne
t port
Figure 2.5 Rear panel of the StorageLoader
Two Integrated Cooling Fans
The rear panel contains two forced-air cooling fans, which draw air inward through
the front and expel it out in the back. The fans will start whenever the drive is
operating or when the internal temperature in the StorageLoader gets too high. The
cooling fans are field replaceable units, see section 6.5.4, FRU Fan.
Main Power Switch/ Fuse/Power cord connection
The main power switch is found on the rear of the loader on the power supply
8StorageLoader Installation and User Manual

Tandberg Data General Information
bracket. The power switch, the fuse holder (with a 250V 2A (H) fuse) and the AC
power cord connection are combined in one common unit.
SCSI Interface Connectors
The StorageLoader has two shielded 68-pin VHDCI SCSI connectors on the rear
panel. The connectors are used for connecting the tape drive and the StorageLoader
to a SCSI bus. These connectors can link to the following:
• A shielded male VHDCI SCSI cable
• A shielded male VHDCI SCSI terminator.
Ethernet Port
This port is for the Remote Management system and allows you to connect the
StorageLoader to a 10/100 BaseT Ethernet network.
Back Panel Cover Plate
Removing the Back Panel Cover Plate gives you access to all the field-replaceable
units located at the back of the StorageLoader.
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Tandberg Data General Information
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10 StorageLoader Installation and User Manual

3. Installation
This chapter provides step-by-step instructions on how to properly prepare and
install the Tandberg Data StorageLoader.
READ ME FIRST
CAUTION! !
YOU MUST REMOVE THE
ROBOT TRANSPORT LOCK
WHEN POWERING UP THE UNIT FOR THE FIRST TIME
OR IT WILL NOT OPERATE.
SEE THE PROCEDURE ON THE FOLLOWING PAGES.
3.1 Performing the Installation
To install the StorageLoader, complete the following steps.
Step 1. Unpacking the StorageLoader
Carefully unpack the unit from the shipping container. Save the container and
packing materials in case you need to transport the StorageLoader in the future. The
packaging is specifically designed for the loader to ensure it is not damaged during
transportation.
Review the contents of the shipping container to be sure that all parts were included
in the shipment. A standard package for the StorageLoader consists of the following
items:
• A factory-assembled StorageLoader unit containing two cartridge
magazines.
• A Standard Accessory Kit containing:
- 1 The Tandberg Data StorageLoader CD containing all manuals
- 1 Printed copy of the Quick Installation Guide
- 1 Warranty/Registration Card
- Rack Mount Hardware Kit
- 2 Line Power Cords: one for USA/Japan and one for European
power outlets
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Tandberg Data Operation and Configuration
- 1 VHDCI SCSI Interface Cable
- 1 68-pin VHDCI LVD/SE SCSI Terminator.
- 1 Ethernet cable
- Tool for Emergency Magazine Release
- 30 StorageLoader specific Bar code labels
There will be variations of this list. Please refer to your Quick Installation guide
shipped with the StorageLoader.
Note: The StorageLoader contains no cartridges before shipment.
Step 2. Installing the StorageLoader in a Rack
The StorageLoader 1U is designed for use in 19” rack system using 1U of rack
space. The length of the power cord and the SCSI cable may restrict the placement.
Attention: The StorageLoader is designed to operate in a horizontal position. Do
not attempt to operate the StorageLoader in any other position than horizontally.
Also make sure that:
• The airflow around the front and back of the StorageLoader is not
obstructed.
• There is a minimum of 60cm free space in front of the unit to allow the
operator to safely remove the magazines.
• The display and operator controls are easily accessed.
• The StorageLoader is away from the floor , and in a clean environment with
temperature within specification, see Appendix A.
The Rack Mounting Kit includes the following items:
• Rail Left Assembly
• Rail Right Assembly
• Screw M6x12 (6 pieces)
• Screw M5x8 (2 pieces)
Recommended mounting tools:
• Folding rule or tape measure
• Screwdriver
• 7 mm open-end wrench
12 StorageLoader Installation and User Manual