Tandberg Data StorageLoader User manual

TANDBERG DATA
StorageLoaderTM
INSTALLATIONANDUSERMANUAL
TANDBERG DATA ASA
P.O. Box 134 Kjelsås
N-0411 OSLO, NORWAY
Phone + 47 22 18 90 90
Telefax + 47 22 18 95 50
© Tandberg Data ASA
Part No. 433061-02
June 2005

Related publications available from Tandberg Data ASA:
Part No. Title
432980 Tandberg Data StorageLoader SCSI Interface Functional
Specifications.
433060 Tandberg Data StorageLoader Quick Installation Guide
This publication may describe designs for which patents are granted or pending. By publishing this
information, Tandberg Data ASA conveys no license under any patent or any other rights.
Every effort has been made to avoid errors in text and diagrams. However, Tandberg Data ASA
assumes no responsibility for any errors, which may appear in this publication.
It is the policy of Tandberg Data ASA to improve products as new techniques and components
become available. Tandberg Data ASA therefore reserves the right to change specifications at any
time.
We would appreciate any comments on this publication.

Table of Contents
1. About This Manual...................................................................................... 1
2. General Information.................................................................................... 3
2.1 Models............................................................................................ 4
2.1.1 Capacity ............................................................................. 4
2.1.2 Data Transfer Rates........................................................... 4
2.2 Product Description........................................................................ 5
2.2.1 Front Panel ........................................................................ 5
2.2.2 Internal Components.......................................................... 6
2.2.3 Rear Panel.......................................................................... 8
3. Installation.................................................................................................. 11
3.1 Performing the Installation........................................................... 11
4. Operation and Configuration................................................................... 21
4.1 System Power-On......................................................................... 21
4.2 Front Panel Display Modes.......................................................... 23
4.2.1 Menus............................................................................... 24
4.2.2 Dialogs............................................................................. 26
4.2.3 Messages .......................................................................... 27
4.2.4 Status and Information..................................................... 28
4.3 Main Menu................................................................................... 29
4.4 Setup Menu .................................................................................. 30
4.4.1 StorageLoader setup ........................................................ 30
4.4.2 SCSI Setup........................................................................ 30
4.4.3 Remote Management setup............................................... 31
4.5 View Data Menu .......................................................................... 31
4.5.1 StorageLoader Info .......................................................... 32
4.5.2 Drive Info ......................................................................... 33
4.5.3 Remote Management Info................................................. 33
4.5.4 Statistics ........................................................................... 33
4.6 Utilities Menu............................................................................... 34
4.6.1 The Maintenance Menus .................................................. 34
4.6.2 The Diagnostics Menu...................................................... 34
4.6.3 Set Password.................................................................... 35
4.7 Cartridge Handling....................................................................... 35
4.7.1 Cartridge Slot Numbers ................................................... 35
4.7.2 Moving Cartridges to and from the Drive........................ 35
4.8 Magazine Handling...................................................................... 36
4.8.1 Removing the Magazine from the Unit............................. 36
4.8.2 Inserting Cartridges into the Magazine........................... 38
4.8.3 Removing Cartridges from the Magazine ........................ 38
4.8.4 Inserting a Magazine into the Unit .................................. 39
4.8.5 Manual/Emergency Release of Magazines ...................... 39
4.9 Standby Functionality .................................................................. 40
5. Remote Management................................................................................. 43
5.1 Remote management configuration ............................................. 43
5.1.1 Quick start guide.............................................................. 43
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5.1.2 Enabling the RMI without rebooting ................................43
5.2 Remote management web pages ...................................................44
5.2.1 Information Boxes.............................................................44
5.2.2 StorageLoader Start Page.................................................45
5.2.3 Status Page........................................................................46
5.2.4 Settings Pages ...................................................................47
5.2.5 Command Page.................................................................47
5.2.6 Maintenance Pages...........................................................48
6. Maintenance................................................................................................51
6.1 Using the Cleaning Cartridge........................................................51
6.1.1 Running an Installed Cleaning Cartridge.........................51
6.1.2 Removing the Cleaning Cartridge ....................................52
6.2 Installing Firmware Upgrades.......................................................52
6.2.1 Firmware Upgrade via SCSI.............................................52
6.2.2 Possible Upgrade Problems..............................................54
6.3 Embedded Diagnostics..................................................................54
6.4 Reinstalling the Transport Lock....................................................54
6.4.1 Transport Lock Installation Procedure.............................54
6.5 Field Replaceable Units (FRUs) ...................................................55
6.5.1 FRU Drive Tray Assy DLT VS160 SCSI ...........................55
6.5.2 FRU Drive Tray Assy 420LTO..........................................58
6.5.3 FRU Power Supply............................................................60
6.5.4 FRU Fan............................................................................61
6.5.5 FRU Magazine..................................................................62
6.5.6 FRU Filter.........................................................................63
7. Troubleshooting..........................................................................................65
7.1 How to take memory dumps .........................................................65
7.2 “Dead” StorageLoader..................................................................65
7.3 Bar code reader failure..................................................................65
7.4 The Error Screen..........................................................................66
7.5 Error Codes ...................................................................................68
Appendix A – Specifications.......................................................................69
A.1 Mechanical Dimensions and Weight ............................................69
A.2 Power Requirements .....................................................................70
A.3 Vibration Specifications................................................................71
A.4 Mechanical Shock Specifications .................................................72
A.5 Drop...............................................................................................72
A.6 Climatic Specifications .................................................................73
A.7 Noise Specification .......................................................................73
A.8 Product Reliability ........................................................................73
Appendix B – Spare parts/Accessories......................................................75
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Tandberg Data Contents
Table of Figures
Figure 2.1 Overview of Tandberg Data StorageLoader 1U............................3
Figure 2.2 Front panel of the StorageLoader..................................................5
Figure 2.3 Internal components of the StorageLoader....................................7
Figure 2.4 Cartridge magazines ......................................................................8
Figure 2.5 Rear panel of the StorageLoader ...................................................8
Figure 3.1 Rack Mounting kit.......................................................................13
Figure 3.2 Rack mount rail............................................................................14
Figure 3.3 Mounting the Rack mounting kit to a rack..................................15
Figure 3.4 Rack mounting kit mounted in rack.............................................15
Figure 3.5 Slide the StorageLoader in from the front...................................16
Figure 3.6 Fasten the front of the StorageLoader to the rack........................16
Figure 3.7 Fasten the rear of the StorageLoader to the rails.........................16
Figure 3.8 Power switch, fuse holder and power cord connection ...............17
Figure 3.9 Magazine lock marked with red plastic tab.................................17
Figure 3.10 SCSI cable and SCSI terminator connection.............................19
Figure 3.11 Positioning of bar code label for LTO cartridges......................20
Figure 3.12 Positioning of bar code label for DLT cartridges......................20
Figure 4.1 Power-on Screen..........................................................................21
Figure 4.2 Snapshot while running Inventory...............................................21
Figure 4.3 The Default screen.......................................................................22
Figure 4.4 Standard Menu Layout ................................................................24
Figure 4.5 The Complete Menu Tree............................................................25
Figure 4.6 Standard Dialog Layout...............................................................26
Figure 4.7 Dialog layout, entering discrete values........................................26
Figure 4.8 Slot dialog layout.........................................................................27
Figure 4.9 Predefined options, showed one at the time. ...............................27
Figure 4.10 A default screen.........................................................................28
Figure 4.11 Load to Drive.............................................................................35
Figure 4.12 Load to Drive.............................................................................36
Figure 4.13 Empty Drive Message................................................................36
Figure 4.14 Removing magazine ..................................................................37
Figure 4.15 Magazine eject...........................................................................37
Figure 4.16 Removing the magazine from the loader...................................38
Figure 4.17 Gently push the cartridge into the magazine slot.......................38
Figure 4.18 Push the release knob towards the cartridge to eject.................39
Figure 4.19 Cartridge position after manual release from magazine slot .....39
Figure 4.20 Push magazine until it clicks into place.....................................39
Figure 4.21 Pointing out hole used to insert release tool..............................40
Figure 4.22 Magazine release tool in use......................................................40
Figure 5.1 Navigation Menu .........................................................................44
Figure 5.2 Remote Management Start Page..................................................45
Figure 5.3 Remote Management Status Page................................................46
Figure 5.4 Remote Management Command Page.........................................48
Figure 6.1 Transport lock marked with red plastic tab ................................54
Figure 6.2 Field Replaceable Units...............................................................55
Figure 6.3 Replacing the tape drive ..............................................................56
Figure 6.4 Rear of the tape drive...................................................................56
Figure 6.5 Releasing the tape drive..............................................................57
Figure 6.6 Guide cartridge mounting............................................................57
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Figure 6.7 Correct position of Guide cartridge mounting.............................58
Figure 6.8 Replacing the tape drive ..............................................................58
Figure 6.9 Rear of the tape drive...................................................................59
Figure 6.10 Releasing the tape drive.............................................................59
Figure 6.11 Exchanging a defective power supply.......................................60
Figure 6.12 Removing the fixing screw........................................................60
Figure 6.13 Fan power ..................................................................................61
Figure 6.14 Removing the back panel cover plate........................................61
Figure 6.15 Removing the fan.......................................................................62
Figure 6.16 Notch in chassis for fan cable....................................................62
Figure 6.17 Replacing dust filter...................................................................63
Figure 7.1 Error Code Page...........................................................................66
Figure 7.2 Example of detailed information.................................................66
Figure 7.3 Example of further detailed information.....................................66
Figure 7.4 Example of action........................................................................67
Figure 7.5 Warning message concerning reboot...........................................67
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Table of Tables
Table 2-1 Data Storage Capacity..........................................................4
Table 2-2 Data Transfer Rates..............................................................4
Table 4-1 Robot Operation Status......................................................22
Table 4-2 Drive Operation Status ......................................................23
Table A - 1 StorageLoader Mechanical Dimensions and Weight.........69
Table A - 2 StorageLoader Power Requirements..................................70
Table A - 3 StorageLoader sine sweep levels .......................................71
Table A - 4 StorageLoader random vibration levels.............................71
Table A - 5 StorageLoader mechanical shock levels ............................72
Table A - 6 StorageLoader drop test .....................................................72
Table A - 7 StorageLoader temperature specification...........................73
Table A - 8 StorageLoader humidity specification ...............................73
Table A – 9 StorageLoader altitude specification..................................73
Table A – 10 StorageLoader noise specification .....................................73
Table B - 1 List of spare parts and accessories.....................................75
StorageLoader Installation and User Manual vii

1. About This Manual
This manual describes how to install and use the Tandberg Data StorageLoader for
420LTO and DLT VS160 tape drives. It is intended for use by anyone who would
install, use and maintain the device.
Chapter 2: General Information gives a product description of the
StorageLoader.
Chapter 3: Installation describes how to install the device.
Chapter 4: Operating and Configuration describes how to use the local interface,
how to configures the device, and how to handle the cartridges and
magazines.
Chapter 5: Remote Management describes the functionality of the Remote
Management via the Ethernet.
Chapter 6: Maintenance describes cleaning and upgrading procedures, and how
to prepare the StorageLoader for shipping.
Chapter 7: Troubleshooting lists possible areas to investigate if you are having
problems with the StorageLoader.
Appendix A: Specifications lists the specification data for the Tandberg Data
StorageLoader 1U.
Appendix B: Spare parts and Accessories lists all accessories and spare parts with
part number.
Related Publications
• Tandberg Data StorageLoader, SCSI Interface Functional Specifications
(432980) provides the SCSI interface specification for the Tandberg Data
StorageLoader.
• Tandberg Data DLT VS160 Tape Drive Reference Manual (432679)
provides a description of the tape drive built into the DLT version of the
Tandberg Data StorageLoader.
• Tandberg 420LTO Installation and user manual (433280) provides a
description of the drive built into the LTO version of the Tandberg Data
StorageLoader.
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