Tandy RadioShack Sprint SP-805 User manual

OWNER’S MANUAL
Digital Phone
Answering System
Cat. No. 43-5805
SP-805
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2
This symbol is intended to alert you to the presence of uninsulated
dangerous voltage within the product’s enclosure that might be of
sufficient magnitude to constitutea risk ofelectric shock. Do notopen
the product’s case.
This symbol is intended to inform you that important operating and
maintenance instructions are included in the literature accompanying
this product.
Important: Cordless phones such as this one require AC power to
operate. When the AC power is off, you cannot dial out or receive
incoming calls using your SP-805. For this reason, the SP-805
cordless phone should not be your only telephone. To be safe, you
should also have a phone that does not require AC power to oper-
ate (not a cordless phone)so you can still make and receive calls if
there is an AC power failure.
Your SP-805 operates on standard radio frequencies, as allocated
by the FCC. Therefore, it is possible for other radio units operating
on similar frequencies, within a certain area, to inadvertently inter-
cept your conversations and/or cause interference on your cord-
less telephone. This lack of privacy can occur with any cordless
telephone.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT
REMOVE COVER OR BACK. NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED PERSONNEL.
WARNING: To reduce the risk of fire or shock hazard, do not
expose this product to rain or moisture.
!
!
RadioShack is a registered trademark used by Tandy Corporation.
The Sprint Logo is a registered trademark of Sprint Communications Company L.P. Used under license.
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nFeatures
Your Sprint SP-805 Digital Phone Answering System offers the lat-
est advances in answering machine and cordless phone technolo-
gy. Its cordless operation lets you handle calls just about anywhere
in your home or office.
The telephone answering device (TAD) stores all messages on a
computer chip. This gives you advanced capabilities over tape-
based answering machines. For example, you can save individual
messages while the rest are deleted. Because your system is fully
digital, there are no tape mechanisms to wear out and no tapes to
bother with.
The SP-805 has these features:
Date/Time Stamp — records the day and time each message was
recorded.
Digitally-Synthesized Voice — guides you through operation of
the system.
Remote Operation — lets you use a touch-tone phone (or rotary
phone and pocket tone dialer) to operate the answering system
while you are away from your home or office.
Programmable Remote Access Code — lets you set your own
security code for remote operation.
Remote Answer-On — lets you call the answering system from a
remote location and set it to answer calls.
Toll-Saver — lets you avoid unnecessary toll charges when you
call by long-distance to check your messages.
Two-Way Recording — lets you record both sides of your phone
conversation.
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25 Channels — automatically selects a clear channel when you
make or answer a call, so you don’t have to listen to static or other
interference. You can also manually change channels during a
call.
10-Number Memory Dialing — lets you store 10 numbers in
memory for easy dialing.
Security Access-Protection Code — changes each time you un-
plug the phone from AC power, to help prevent other cordless
phone users from using your phone line while the handset is off the
base.
Paging/Handset Locator System — lets you send a signal from
the base to the handset to page someone or locate the handset
when it is away from the base.
Flash — sends an electronic switchhook signal for use with spe-
cial phone services such as Call Waiting.
Volume Control — so you can adjust the volume you hear
through the handset.
Hold — lets you put a call on hold, so you can answer another call
or page someone.
Redial — lets you quickly redial the last number dialed.
Touch/Pulse Dialing — lets you use your phone with tone or
pulse service.
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This telephone has been tested and found to comply with all appli-
cable UL and FCC standards.
We recommend you record your phone’s serial number here. The
number is on the bottom of the base.
Serial Number: __________________
READ THIS BEFORE INSTALLATION
Each device that you connect to the phone line draws power from
the phone line. We refer to this power draw as the device’s
ringer
equivalence number
, or REN. The REN is on the bottom of the
base.
If you are using more than one phone or other device on the line,
add up all the RENs.If the total is more than five, your phone might
not ring. In rural areas, a total REN of three might impair ringer op-
eration. If ringer operation is impaired, remove a device from the
line.
FCC STATEMENT
This telephone complies with Part 68 of
FCC Rules
. You must,
upon request, provide the FCC registration number and the REN
to your phone company. These numbers are on the bottom of the
base.
Note: You must not connect your SP-805 to any of the following:
²coin-operated systems
²party-line systems
²most electronic key phone systems
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nCONTENTS
Installation .................................................................................. 8
Selecting a Location .............................................................. 8
Placing the Base on a Desk Top ........................................... 9
Mounting the Base on a Wall plate or wall ............................ 9
Installing and Charging the Battery Pack ............................ 11
Preparation ............................................................................... 13
Setting the Dialing Mode ..................................................... 13
Setting the Day and Time .................................................... 13
Announcement Options ....................................................... 14
Changing Your Recorded Announcement .................... 15
Reviewing the TAD Settings ................................................ 16
Setting the Number of Rings ............................................... 16
Changing the Remote Access Code ................................... 17
Setting the Handset’s Ringer .............................................. 17
Telephone Operation ............................................................... 18
Making and Receiving a Call ............................................... 18
Setting the Handset’s Volume ............................................. 19
Changing the Channel ........................................................ 19
Using Redial ........................................................................ 19
Using Flash ......................................................................... 20
Using Mute .......................................................................... 20
Using Tone Services on a Pulse Line .................................. 21
Using Page .......................................................................... 21
Memory Dialing ................................................................... 22
Storing a Number in Memory ........................................ 22
Entering a Pause .......................................................... 23
Dialing a Memory Number ............................................ 24
Chain-Dialing Service Numbers .................................... 24
Testing Stored Emergency Numbers ............................ 24
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TAD Operation ......................................................................... 25
Setting the TAD to Answer Calls ......................................... 25
Incoming Message Recording ............................................ 25
Screening Calls ................................................................... 26
Playing Messages ............................................................... 27
Deleting Messages ............................................................. 28
Recording a Memo ............................................................. 29
Recording a Conversation .................................................. 29
Remote Operation ................................................................... 31
Using the Toll-Saver ............................................................ 31
Using Remote Commands .................................................. 32
Remote Commands ..................................................... 33
Troubleshooting ...................................................................... 35
Care and Maintenance ............................................................ 38
Replacing the Handset Battery Pack .................................. 39
The FCC Wants You to Know ............................................. 40
Lightning ............................................................................. 41
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Installation
nInstallation
SELECTING A LOCATION
You can place the phone on a desk top or table, mount it on a stan-
dard wall plate, or mount it directly on the wall. Select a location
that is:
²near an AC outlet not controlled by a wall switch
²near a telephone line jack
²out of the way of normal activities
²away from electrical machinery, electrical appliances, metal
walls or filing cabinets, wireless intercoms, alarms, and room mon-
itors
The base’s location affects the phone’s range. If you have a choice
of several locations, try each to see which provides the best perfor-
mance.
Caution: The supplied AC adapter was designed specifically for
your SP-805. Use only the supplied adapter.
Notes:
²Your telephone connects directly to a modular telephone line
jack. If your phone line jack is not a modular jack, you can update
the wiring yourself, using jacks and adapters available atyour local
RadioShack store. Or, you can let the phone company update the
wiring for you.
²The USOC number of the jack to be installed is RJ11C (RJ11W
for a wall plate).
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Installation
PLACING THE BASE ON A DESK TOP
Follow these steps when you place the base on a desk, shelf, or
table.
1Plug one end of the supplied long modular cord into the TEL
LINE jack on the back of the base.
2Insert the supplied AC adapter’s barrel plug into the POWER
jack on the back of the base.
3Plug the modular cord’s other end into a modular phone line
jack.
4Plug the adapter into a standard AC outlet.
5Raise the base’s antenna to a vertical position.
MOUNTING THE BASE ON A WALL PLATE OR
WALL
Note: To mount the base directly on the wall, you need two screws
(not supplied) with heads that fit into the keyhole slots on the bot-
tom of the base. Drill two holes 315/16 inches (100 mm) apart, one
above the other. Then thread a screw into each hole, letting the
heads extend about 5/16 inch (7 mm) from the wall.
TEL LINE Jack
POWER Jack
Antenna
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Installation
1Remove the bracket by pressing on the arrows and gently pull-
ing out the wide end of the bracket.
2Plug one end of the supplied modular cord into the TEL LINE
jack. Route the modular cord through the curved channel on the
bottom of the base. Then wrap any excess modular cord around
the two crescent-shaped tabs in the mounting bracket. Plug the
supplied AC adapter’s barrel plug into the POWER jack on the back
of the base. Route the adapter cord through the straight channel
on the bottom of the base.
3Insert the tabs on the narrow end of the bracket into the upper
slots on the bottom of the base. Insert the loose end of the modular
cord through the center of the bracket. Route the end of the adapt-
er cord through the opening on the wide end of the bracket. Then
push the tabs on the wide end of the bracket into the lower slots on
the bottom of the base.
4Plug the modular cord’s other end into the wall plate jack (or a
modular phone line jack), align the base’s keyhole slots with the
wall plate studs (or the screws in the wall), and slide the base
downward to secure it.
5Plug the adapter into a standard AC outlet. Raise the base’s
antenna to a vertical position.
Modular Cord
Tabs
Barrel
Plug
AC Adapter
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Installation
INSTALLING AND CHARGING THE BATTERY PACK
The SP-805 is packaged with a rechargeable nickel-cadmium bat-
tery pack. Before using your phone, you must install the battery
pack and then charge it for 10 hours.
Press down and slide off the
compartment cover. Plug the
battery pack connector into
the phone’s socket. The con-
nector fits only one way. Re-
place the cover.
To charge the battery pack,
simply place the handset on
the base. The CHARGING
indicator on the base lights.
Note: You can place the handset on the base faceup or facedown.
Recharge the battery pack
when:
²the LOW BATT indicator
on the handset flashes
²the phone beeps four
times when you press PHONE
²the LOW BATT indicator is on when the phone is off
²the phone does not operate when you press PHONE
LOW BATT
Indicator
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Installation
Notes:
²When you first use the phone after charging or recharging the
battery pack, the phone might not work and you might hear a two-
beep signal when you press TALK. If this happens, return the
handset to the base for about 15 seconds. This resets the security
access protection code.
²If the CHARGING indicator does not light when you place the
handset on the base, be sure the battery pack and AC adapter are
correctly and securely connected.
Also, check the charging contacts on the handset and the
base.If the contacts are dirty or tarnished, clean them with a pencil
eraser.
²If the battery pack gets completely discharged or the base loses
power while the handset is away from it, the security access-
protection code needs to be reset. To reset the code, place the
handset on the base for about 15 seconds. If it was the handset
that lost power, leave the handset on the base to charge the bat-
tery pack.
²If the battery pack gets weak during a call, the handset beeps 4
times. If this happens, you cannot make another call on the phone
until you recharge the battery pack.
²About once a month, fully discharge the battery pack by keep-
ing the handset off the base until the LOW BATT indicator lights.
Otherwise, the battery pack loses its ability to fully recharge.
²If you are not going to use your phone for an extended period of
time, disconnect the battery pack. This increases the battery
pack’s usable life.
²The supplied battery pack should last for about a year. When it
loses its ability to fully recharge, order a replacement battery pack
from your local RadioShack store (see “Replacing the Handset
Battery Pack” on Page 39).
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Preparation
nPreparation
SETTING THE DIALING MODE
Set the dialing mode for the type of service you have. If you are not
sure which type you have, once the battery pack is fully charged,
do this test.
1Lift the handset, then
press PHONE and listen for
the dial tone.
2Press any number other than 0.
Note: If your phone system requires that you dial an access
code (9, for example) before you dial an outside number, do not
press the access code either.
If the dial tone stops, you have touch-tone service. Since the
phone is preset to touch-tone service, you do not need to change
the dialing mode.
If the dial tone continues, you have pulse service. Press
PHONE PROG/MEM ###3.
If your phone is set for pulse service and you want to change
the dialing mode to touch-tone service, press PHONE PROG/MEM #
##8.
SETTING THE DAY AND TIME
You can use the handset as well as the keys on the base to oper-
ate the TAD. To use the handset, simply press ANS SYS to access
the TAD before beginning each procedure. The ANS SYS indicator
lights and the TAD announces the number of messages then
beeps twice.
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Preparation
Follow these steps to set the day and time so the TAD can record
the correct information when each message and memo is re-
ceived.
Note: If you do not complete each step within 20 seconds, the TAD
sounds two beeps and exits setup. Start again at Step 1.
1Press CHANGE then
CLOCK. A number from 1–7
(the day of the week, with 1
being Sunday) appears on
the message counter window
and the TAD announces the
currently set day.
Note: The TAD’s message counter window might also alternately
show other information to tell you the status of the TAD.
2Press REPEAT/SCAN
or SKIP/SCAN as instruct-
ed by the voice prompts.
3When you complete setting the day and time, the TAD an-
nounces the day and time then beeps twice.
To check the current day/time at any time, press CLOCK.
ANNOUNCEMENT OPTIONS
You can record an announcement (up to three minutes long) that
callers hear when the system answers a call. If you do not record a
personalized outgoing message, the TAD plays
Hello. Please
leave a message after the tone
.
CHANGE
CLOCK
REPEAT/
SCAN
SKIP/
SCAN
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Preparation
Hint: Do not tell callers that you are out of town or not home. In-
stead, say that you cannot come to the phone right now.
Follow these steps to record your announcement.
1Press CHANGE, then
press ANNC until the TAD an-
nounces “Record the an-
nouncement after the tone.
Press STOP when you are
done.”
2The message counter displays the length of the announce-
ment in seconds.
3Speak your message from about 9 inches in front of the TAD.
4When you finish, press STOP. The TAD beeps and plays back
the announcement.
To hear the announcement at any time, press ANNC. AP (an-
nouncement playing) appears and the message plays.
Chan
g
in
g
Your Recorded Announcement
To change your recorded announcement, simply record a new an-
nouncement over the existing one.
To delete your recorded an-
nouncement and return to the
prerecorded announcement,
press DELETE while the an-
nouncement is playing. dE
appears briefly.
CHANGE
ANNC
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Preparation
REVIEWING THE TAD SETTINGS
To hear all feature settings, press SET UP once.
SETTING THE NUMBER OF RINGS
The TAD is preset to sound four rings before it answers the first
call. Use ring select to set how many times the phone rings before
the system answers. You can set it for 1 to 7 rings, or to SA for
Toll-Saver.
To change the ring select setting, press CHANGE then repeatedly
press SET UP until you hear “Number of rings is …” and follow the
voice prompt instructions. Press STOP when you are done.
Note: If you plan to check your messages by long distance, set the
number of rings to at least four to avoid unnecessary long distance
charges when you call to check your messages (see “Using the
Toll-Saver” on Page 31).
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Preparation
CHANGING THE REMOTE ACCESS CODE
The remote access feature allows you to access the answering
system from a touch-tone phone. The remote access code is pre-
set to 500, but you can change it to any three-digit number from
500 to 999.
To change the remote access code, press CHANGE then repeated-
ly press SET UP until you hear “Remote access code is …” and fol-
low the voice prompt instructions. Press STOP when you are done.
SETTING THE HANDSET’S RINGER
You can turn off the handset’s
ringer by setting RINGER on
the side of the handset to
OFF. Turn it back on by set-
ting RINGER to ON.
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Telephone Operation
nTelephone Operation
MAKING AND RECEIVING A CALL
To make a call, lift the hand-
set and press PHONE. When
the PHONE indicator lights
steadily and you hear the dial
tone, dial a phone number or
memory number (see “Memo-
ry Dialing” on Page 22).
To answer a call if the handset is on the base, simply lift the hand-
set and begin your conversation. Or, if the handset is away from
the base, press PHONE first. The PHONE indicator on the handset
and the IN USE indicator on the base light.
To end a call, place the handset on the base or press PHONE. The
indicator turns off.
Notes:
²If you press PHONE to hang up and the phone does not discon-
nect, move closer to the base then press PHONE again, or place
the handset on the base.
²If you try to make a call but the handset is out of the base’s
range, the handset beeps twice. Move the handset closer to the
base and try again.
PHONE
Indicator
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Telephone Operation
SETTING THE HANDSET’S VOLUME
You can select any of three
volume levels by repeatedly
pressing VOLUME during a
call. Three short beeps sound
when the handset is at the
highest setting. If you press
VOLUME again, the handset
returns to the lowest setting.
CHANGING THE CHANNEL
The SP-805 scans25 channels (frequency pairs used between the
base and the handset) and automatically selects a clear channel
each time you make or receive a call.
If you hear other conversa-
tions or excessive noise dur-
ing a call, press CHANNEL on
the handset to select a differ-
ent channel.
Note: If the handset is too far from the base, the channel might not
change. Move closer to the base and try again.
USING REDIAL
You can quickly redial the last
number dialed. Simply lift the
handset and press PHONE.
When you hear the dial tone,
press REDIAL.
PHONE
REDIAL
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Telephone Operation
Notes:
²The redial memory holds up to 16 digits, so you can redial long-
distance as well as local numbers.
²We recommend you not use REDIAL to dial numbers that
include a tone entry. This could result in a wrong number being
dialed. (See “Using Tone Services on a Pulse Line” on Page 21.)
²The redial memory only stores digits entered after you press
FLASH (see “Using Flash” on Page 20).
USING FLASH
FLASH performs the electronic equivalent of a switchhook opera-
tion for special services, such as Call Waiting.
For example, if you have Call
Waiting, press FLASH to an-
swer an incoming call without
disconnectingthe current call.
Press FLASH again to return
to the first call.
Note: If you do not have any special phone services, pressing
FLASH might disconnect the current call.
USING MUTE
To talk to someone else in the
room without the person on
the other end of the phone
line hearing your conversa-
tion, press MUTE during the
call. The MUTE indicator on
the handset lights.
MUTE
Indicator
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