Tapkey Smart Lock User manual

EN
DE
Installation Manual Complete
Bedienungsanleitung

Installation Manual (english) 4
Bedienungsanleitung (deutsch) 34

CONTENT
Scope of supply 6
Functional description 7
For your own safety 8
Important information 8
Installation 11
› Preparation for installation 12
› Installation in core pulling protection ttings 12
› Tapkey Smart Lock 12
› Tapkey Smart Lock with core pulling protection 14
› Half cylinder 18
Commissioning 19
Operation 19
› Status messages 20
› Opening and locking 20
Maintenance 21
Changing the batteries 22
› Tapkey Smart Lock 22
› Tapkey Padlock 24
Disassembly 26
Storage/Care 27
Disposal 27
Technical data 27
Terms 28
Warranty 30
Publisher 30
Important note 30

6 7
Depending on the order:
Tapkey Smart Lock
› Basic length 30/30 mm
› Maximum installation length (without knobs):
80/80 mm + if necessary core pulling protection
(8,5 mm)
› 1 × xing screw; battery pack (pre-assembled)
or
Tapkey Half Cylinder
› Basic length 30
› Maximum installation length (without knobs): 80 mm
› 1 × xing screw; battery pack (pre-assembled)
On request: installation lengths greater than 80 mm,
additional designs according to technical datasheets.
Optionally available
› Knob tool
› Fixing bracket
› Battery pack
› Torx screwdriver T6
› Transponder (Key Fobs) in dierent designs
FUNCTIONAL DESCRIPTION
All the access control components and therefore the
Tapkey Smart Lock leave the factory in a neutral sta-
te. They are only “initialised” i.e. assigned to a Owner
Card shortly before installation. From this moment
onwards, programming can only be performed on
the terminal device from this Owner Card or from a
Programming Card authorised with this Owner Card.
Therefore, the owner of the Owner Card exclusively
decides on assignments and the allocation of au-
thorisations. As an alternative, authorisations can be
stored on the transponders.
Please note: Keep the Owner Card in a safe
place to which only authorised persons
have access. The Owner Card does not have
a locking function! If the Owner Card is lost,
you must contact your dealer.
Tapkey Smart Lock
The standard version of the Tapkey Smart Lock oers
complete security, exibility and convenience. The
cylinder meets the current state of the art and oers
maximum protection against attempts at electronic
and mechanical manipulation.
Locking media (users) can be managed with nu-
merous access control functions (daily and weekly
schedules, etc.). The event storage function ensures
the traceability of door openings. Transponder-based
identication takes place on the outside of the door.
From the inside, the door is always used with the
mechanical knob, without identication.
The manufacturer assumes no liability for personal
injury or damage resulting from improper installation,
maintenance, operation or use.

SCOPE OF SUPPLY

8 9
FOR YOUR OWN SAFETY
Always observe the notes sand safety instructions.
Some sections of these Installation and Operating
Instructions are set apart by pictograms. Memorise
these pictograms and their meanings:
Caution: This sign marks a danger note or
indicates an action that may cause damage
to the Tapkey Smart Lock or other objects or
personal injury.
Please note: This sign give you useful
information about installation or operation.
IMPORTANT INFORMATION
For VdS-compliant operation according to VdS Policy
3169-1 make sure to use malware protection on
your smartphone, which is updated regularly and
used to scan the device for malicious applications.
Furthermore, the Tapkey app on the smartphone and
the rmware of the Smart Lock have to be updated
regularly to the latest available versions. In additi-
on the app must not be used on smartphones with
deactivated security mechanisms (devices which are
„rooted“). For more information about the security of
the Tapkey system and how to ensure safe operation
of your Smart Lock please visit tapkey.com/security.
Caution: Locking media do not belong in the
hands of small children. Small parts may be
swallowed.



Caution: Material damage due to improper
storage. If you store the Tapkey Smart Lock
for an extended period prior to installation,
store all the components in their original
packaging in a dry, dust-free location in
room temperature (see also chapter Stora-
ge/Care).
Caution: The Tapkey Smart Lock may not be
used in potentially explosive atmospheres.
Caution: If you replace the knobs on your
Tapkey Smart Lock, you may only use the
original knobs of the Tapkey Smart Lock in
order to ensure functionality.
Caution: Damage due to improper installa-
tion and operation. Read these instructions
completely and carefully prior to installation
and commissioning. Following the instruc-
tions step by step. The manufacturer assu-
mes no liability for damage resulting from
improper installation or operation. Do not use
any sharp objects.
Caution: Damage due to improper use. Never
throw or drop the Tapkey Smart Lock. Never
use force during installation.
Caution: Material damage due to improper
door operation. Do not open the door with
the knob of the Tapkey Smart Lock. To open
the door, always use the door handle.
Caution: Material damage due to sti locks or
doors becoming stuck. Service worn locks or
replace them with new locks where neces-
sary. Service any doors under tension. The
knobs must move freely after installation.








10 11
Please note: For a VdS-compliant installation,
the Tapkey Smart Lock must be protected
with a burglar-resistant doorplate with Class
B or C. Such doorplates correspond with
DIN 18257 Class ES2-ZA or ES3-ZA.
Caution: The product should not be altered
in any way except in agreement with the
changes described in these instructions.
Caution: For an installation compliant with
DIN EN15684, other required components
may have to be adjusted in order to ensure
compliance with this European standard.
Caution: The selection of the right size (exter-
nal/internal installation length) is of decisive
importance for the Tapkey Smart Lock. Ask
your specialist retailer/dealer/electronics
partner how you can properly determine the
installation length of the cylinder.
Caution: The instructions should be followed
exactly during installation. The person who
carries out the installation should share the-
se instructions and any instructions related
to maintenance with the user.
Caution: Before a Tapkey Smart Lock (and
variants) is installed in a re-/smoke-
resistant door the re certication should
be inspected to ensure compliance.
Caution: In the event of electrostatic dischar-
ge (sparks or breakdown), electronic com-
ponents may be destroyed. For this reason,
avoid electrostatic charges prior to the (dis)
assembly of the knob sleeve or touch a
conductive, grounded object (e.g. water pipe







or heating) beforehand to remove electrost-
atic charge from your body. Never touch the
electronics components with your ngers.
Caution: Always keep the authorised locking
media in a safe place that is only accessible
to authorised persons.
Caution: If you lose a locking medium, you
must delete/lock it immediately.
Caution: The Tapkey Smart Lock may not be
oiled or greased. Do not use any acids at or
in the device. Make sure no humidity can get
into the device.
Caution: Always store the Tapkey Smart Lock
a suitable distance (>10 cm) away from the
Owner Card in order to prevent accidental
discharge.
Watch your ngers when installing the electronic
knobs and mechanical knobs on the Tapkey Smart
Lock as well as during installation of the cylinder
itself. Your ngers can become crushed if there is not
enough space between the device parts or e.g. the
door frame. When using tools, make sure you use
them properly. Improper use can lead to injuries to
limbs or other body parts such as the eyes.
INSTALLATION
Proceed according to the installation sequence
described and observe the notes and gures.
Caution: For safety-relevant doors, the cylin-
der may not protrude by more than 3 mm.






12 13
Preparation for installation
If you wish to install a large quantity, we recommend
that you carry out the registration with the Owner
Card prior to installation.
Installation in core pulling protection ttings
Please note: If you wish to install the Tapkey
Smart Lock in core pulling protection ttings
or a safety tting or rosette, prepare the
ttings in such a way that the coupling shaft
of the Tapkey Smart Lock ts through the
opening of the ttings. Due to the variety of
ttings available on the market, the individual
ttings are not illustrated here.
Tapkey Smart Lock
Please note: Always install and program the
Tapkey Smart Lock with the door open so
that you do not lock yourself out.
Measure the thickness of the door with tting.
Ensure that the basic length of the Tapkey Smart
Lock is adapted to the measured thickness: Note
the division into outside (a) and inside (b).
Please note: Ideally, the door with tting
should be a little thinner than the cylinder
body of the Tapkey Smart Lock, so that
the knobs do not scrape on the tting and
move freely. The cylinder must not project


Fig. 1: Measure the thickness

from the tting more than 3 mm on security-
relevant doors.
Remove the old locking cylinder if necessary
(not illustrated).
Carefully remove Tapkey Smart Lock with pre-
assembled outside knob from the packaging.
Align the cam ush with the cylinder body.
Carefully slide Tapkey Smart Lock through the
tting from the outside with the inside forwards.
Please note: It is preferable to install the
Tapkey Smart Lock from the outside. If it is
necessary to install from the inside, disas-
semble the knob sleeve and electronics
in the reverse order described in cylinder
installation, with core pulling protection
(Fig. 6–Fig. 14).
Turn the inner side so that you can feel the
correct position of the cam and align the Tapkey
Smart Lock.
Fix the Tapkey Smart Lock with the screw as
soon as you feel the correct position. Do not com-
pletely tighten the screw yet.
Insert the inside knob accurately until it reaches
the end position.
Fig. 2: Insert the Tapkey Smart Lock

Fig. 3: Align cam
Fig. 4: Insert inside knob

14 15
Caution: Do not tighten the screw with
a cordless screwdriver without torque
control, because you could damage the
Tapkey Smart Lock with the tool.
If necessary, turn the inside knob with the shaft,
thus enabling free access of the screwdriver to
the set screw.
Hand-tighten the set screw M3 (Torx T6) to the
right with the screwdriver (approx. 4 revolutions).
Check that both knobs turn freely without scra-
ping on the tting.
Tighten the screw.
Please note: Keep the original packaging
so that you can store the Tapkey Smart Lock
safely at any time.
Tapkey Smart Lock with core pulling protection
Please note: Always make sure that you
insert a cylinder with core pulling protection
into the cylinder hole from the inside to the
outside. The side with core pulling protection
belongs on the outside.
Caution: In general, you should always install
the knob electronics rst and then connect
the battery in order to prevent damage to
the electronics.
Please note: The installation of protective t-
tings or rosettes with round hole is described
below; their core covers generally have to be
removed before installation.

Fig. 5: Tighten inside knob




Measure the thickness of the door with tting.
Ensure that the basic length of the cylinder is ad-
apted to the measured thickness: Note the division
into inside (a) and outside (b).
Please note: Ideally, the door with tting
should be a little thinner than the cylinder
body of the cylinder, so that the knobs
do not scrape on the tting and move freely.
Please note: Always install and program the
cylinder with the door open so that you do not
lock yourself out.
Insert the inside knob accurately until it reaches
the end position.
If necessary, turn the inside knob with the shaft,
thus enabling free access of the screwdriver to the
set screw.
Hand-tighten the set screw M3 (Torx T6) to the
right with the screwdriver (approx. 4 revolutions).
Fig. 6: Measure the thickness


Fig. 7: Insert inside knob
Fig. 8: Tighten inside knob

16 17
Remove the old locking cylinder if necessary
(not illustrated).
Align the cam ush with the cylinder body.
Carefully slide the cylinder through the tting from
the inside with the outside forwards.
Caution: Do not tighten the screw with a
cordless screwdriver without torque control,
because you may damage the cylinder with
the tool.
Turn the inside knob so that you can feel the
correct position of the cam and align the cylinder.
Fix the cylinder with the screw as soon as you feel
the correct position. Do not completely tighten the
screw yet.
Caution: Avoid electrostatic charges prior to
the (dis)assembly of electronic components
or touch a conductive, grounded object (e.g.
water pipe, heating) beforehand to remove
electrostatic charge from your body. Never
touch the electronics components with your
ngers.
Caution: The battery cable must not be
connected to the electronics holder when you
push the electronics holder in place. If the bat-
tery connector should already be connected
to the electronics holder, always remove the
battery connector from the electronics holder
rst.
Fig. 9: Insert the cylinder 
Fig. 10: Align cam


Slide the electronics holder accurately onto the
coupling shaft until it reaches the end position.
Secure the electronics with the xing bracket.
Please note: The battery connector has a
torsion-resistant guide lug.
Insert the battery connector into the battery
socket.
Place the knob tool on the bayonet tting.
Slide the knob sleeve accurately over the electro-
nics holder. The knob sleeve can only be slid on in
one position. The two drive cams on the electro-
nics holder have dierent widths.
Lock the bayonet tting using the knob tool.
Check that both knobs turn freely without
scraping on the tting.
Tighten the screw.
Please note: Keep the original packaging
so that you can store the smart lock safely
at any time.
Fig. 11: Mount electronics holder
Fig. 12: Connect battery

Fig. 13: Slide on knob sleeve
Fig. 14: Locking the bayonet tting


18 19
Half cylinder
Please note: Ideally, the door with tting
should be a little thinner than the cylinder
body of the Tapkey Smart Lock, so that the
knob does not scrape on the tting and ope-
rates smoothly. The cylinder must not project
from the tting more than 3 mm.
Measure thickness of the door with lock housing.
Ensure that the basic length of the Tapkey Smart
Lock is adapted to the measured thickness.
Remove the old locking cylinder if necessary
(not illustrated).
Carefully remove Tapkey Smart Lock with pre-
assembled outside knob from the packaging.
Align the cam ush with the cylinder body.
Carefully slide Tapkey Smart Lock through
the tting.
Hold authorised transponder in front of the knob
if necessary, in order to engage the cam and align
the Tapkey Smart Lock.
Fix the Tapkey Smart Lock with the screw as soon
as you feel the correct position.
Check that the knob turns freely without scraping
on the tting.
Tighten the screw.

Fig. 15: Measure the thickness
Fig. 16: Align cam
Fig. 17: Fix the Tapkey Smart Lock
COMMISSIONING
If you have installed the Tapkey Smart Lock properly,
you can put the Tapkey Smart Lock into operation.
Please follow the Owner’s Quick Guide enclosed
with the product or watch our instruction video for
self-installation on tapkey.com/videoguide.
Please note: The registration with the Owner
Card is carried out on each reading knob.
Carry out programming only when the door
is opened so you do not lock yourself out.
Please note: The Tapkey Smart Lock au-
tomatically detects transponders upon
approaching the reading knob. In rare cases,
environmental factors in the form of inter-
ference elds may result in the failure of
detecting transponders.
Follow the steps below to register the Tapkey Smart
Lock:
› Install Tapkey App
› Sign In
› Set up new lock
› Follow the instructions on the screen
OPERATION
You can now register your Smart Lock with the
Owner Card to your Tapkey Account.
Please note: The Owner Card does not
function as locking media.




20 21
Owner Card
The Owner Card has two main functions:
› Registration and Deregistration of the Tapkey
Smart Lock
Locking medium (key fob, Clip Tag, card, etc.)
› Locking and opening
Status messages
Programming with the Owner Card is performed
on each reading knob. All events which take place
during programming are stored at the respective
reading knob.
Opening and locking
To open or lock the door, you must only hold an
authorised smartphone or locking medium a short
distance in front of the relevant knob.
The Tapkey Smart Lock is engaged and the green
LED ashes during the set engagement time.
Once the clutching time has expired, the red LEDs
ash once.
Unauthorised smartphone or transponder:
The Tapkey Smart Lock is not engaged. The red
LEDs ash four times.
MAINTENANCE
The Tapkey Smart Lock is maintenance-free. The
energy supply of the Tapkey Smart Lock is provided
by a battery pack consisting of 2 lithium batteries (3 V).
A low battery warning indicates that the battery pack
must be changed.
The Tapkey Smart Lock is equipped with a three-
stage warning system.
Please note: Up to 500 unlock operations
are still possible in warning stages 1 and 2.
A battery warning is also shown in the Tapkey
App during the unlock process.
First warning stage:
Before indicating an unauthorised or authorised
transponder and if applicable before engagement, the
red and green LEDs ash alternately. Finally, the blue
LEDs ash once.
Engagement then occurs.
Second warning stage:
The authorised transponder must be presented twice.
The low battery warning appears (rst) each time the
transponder is presented. The blue LEDs ash twice.
Engagement then occurs.


22 23
Third warning stage:
Engagement occurs immediately after presenting
the master or Programming Card. Once the transpon-
der is recognised, the low battery warning appears
once. The blue LEDs ash three times and engage-
ment does not occur.
CHANGING THE BATTERIES
Tapkey Smart Lock
Follow the steps below to change the battery pack:
Caution: In the event of electrostatic dischar-
ge (sparks or breakdown), electronic com-
ponents may be destroyed. For this reason,
avoid electrostatic charges prior to the (dis)
assembly of the knob sleeve or touch a
conductive, grounded object (e.g. water pipe,
heating) beforehand to remove electrostatic
charge from your body. Never touch the
electronics components with your ngers.
Please note: Only use the 3.0 Volt lithium
battery pack from Tapkey which is already
pre-assembled with the connection cable.
Unlock the bayonet tting using the knob tool and
carefully pull o the knob sleeve.


Fig. 18: Removing the knob sleeve
Pull the battery connector from the battery socket
and remove the old battery pack. (Make sure
you pull on the connector and the three cables at
the same time, not only on one or the cables.)
Insert a new battery pack.
Please note: The battery connector has a
torsion-resistant guide lug.
Insert the battery connector into the battery
socket.
Caution: Do not damage the battery cable
when tting the knob.
Place the knob tool on the bayonet tting.
Slide the knob sleeve accurately over the electro-
nics holder. The knob sleeve can only be slid on in
one position. The two drive cams on the electro-
nics holder have dierent widths.
Lock the bayonet tting using the knob tool. Pre-
sent an authorised transponder in order to check
whether the cylinder is working perfectly after the
batteries have been changed.
Fig. 19: Removing the battery pack
Fig. 20: Inserting the battery pack


Fig. 21: Fitting the knob
Fig. 22: Locking the bayonet tting

24 25
Tapkey Padlock
Follow the steps below to change the battery pack:
Caution: In the event of electrostatic dischar-
ge (sparks or breakdown), electronic com-
ponents may be destroyed. For this reason,
avoid electrostatic charges prior to the (dis)
assembly of the knob sleeve or touch a
conductive, grounded object (e.g. water pipe,
heating) beforehand to remove electrostatic
charge from your body. Never touch the
electronics components with your ngers.
Please note: Only use the 3.0 volt lithium
battery pack from Tapkey which is already
pre-assembled with the connection cable.
Undo the Torx screws (Torx T10) and remove the
protective cap.
Unlock the bayonet tting using the knob tool and
carefully pull o the knob sleeve.


Fig. 23: Removing the protective cap
Fig. 24: Removing the knob sleeve
Pull the battery connector from the battery socket
and remove the old battery pack.
Insert a new battery pack.
Please note: The battery connector has a
torsion-resistant guide lug.
Insert the battery connector into the battery
socket.
Caution: Do not damage the battery cable
when tting the knob.
Place the knob tool on the bayonet tting.
Slide the knob sleeve accurately over the electro-
nics holder. The knob sleeve can only be slid on in
one position. The two drive cams on the electro-
nics holder have dierent widths.
Lock the bayonet tting using the knob tool.
Fig. 25: Removing the battery pack
Fig. 26: Inserting the battery pack


Fig. 27: Fitting the knob
Fig. 28: Locking the bayonet tting

26 27
Set the protective cap in place and tighten
the Torx screws (Torx T10) by hand.
DISASSEMBLY
Disassembly is basically carried out in the reverse
order of installation.
Caution: Avoid electrostatic charges prior to
the (dis)assembly of electronic components
or touch a conductive, grounded object (e.g.
water pipe, heating) beforehand to remove
electrostatic charge from your body. Never
touch the electronics components with your
ngers.
Caution: Material damage due to improper
storage. If you store the Tapkey Smart Lock
for an extended period prior to installation,
store all the components in their original
packaging in a dry, dust-free location.
Caution! If you remove the electronic knob,
always make sure you disconnect the bat-
tery connector rst and leave it in this state
for storage.
Fig. 29: Fitting the protective cap



STORAGE/CARE
If you store the Tapkey Smart Lock for an extended
period prior to installation or after use, store it in
their original packaging in a dry, dust-free location in
room temperature.
Please note: Because the Tapkey Smart Lock
is delivered with the battery pack inserted,
you should not store the cylinder any longer
than necessary.
Caution: Material damage can be caused by
the use of aggressive detergents. Do not use
aggressive detergents, graphite or oil. Clean
the housing and locking media only using a
soft, damp leather cloth without detergent.
DISPOSAL
Please note that the Tapkey Smart Lock consists in
part of electronic components that require special
disposal. When disposing of the Tapkey Smart Lock,
please always comply with all local environmental
protection regulations.
You can return the components of your Tapkey Smart
Lock to the manufacturer in the original packaging.
TECHNICAL DATA
Please note: You can nd the current
Technical Datasheets on the website of
Tapkey GmbH: www.tapkey.com




28 29
TERMS
Owner Card NFC-enabled access media, bound to an individual
lock, allowing to activate or deactivate that lock’s
admin mode.
Admin Modus Special mode a lock can be brought to, allowing
the execution of privileged commands like binding
a lock to a new owner or adjusting date/time.
Binding Binding is the process of connecting a lock with the
online identity of a lock owner. Binding is usually
carried out once by the lock owner to take ownership
of a new lock.
Lock Physical component to give physical access. E.g.
cylinder lock, electronic door lock, etc. Might also be
implemented as access control component in a
vending machine, etc.
Access Card Passive, NFC-enabled access media like an contact-
less access card, a key fob, etc.
Owner Person or entity, represented by a user ID, who is
considered to own an individual lock and who is the
main authority to manage access to these locks.
Grantee Person or entity, represented by a user ID, who is
granted access to for one or multiple locks.
User Grantee or Owner. Is represented in the Tapkey
ecosystem by a unique user ID.
Manufacturer Manufacturer to manufacture the physical compo-
nents of the Tapkey ecosystem (lock, access media)
Tapkey Mobile App Tapkey App, installed on a mobile device, which
allows users to interact with the Tapkey ecosystem,
especially, to log on to Tapkey and to interact with
Tapkey locks.
Tapkey Admin Portal Website used by lock owners to manage access.
Identity Provider Entity providing online authentication services
(e.g. Google) who can be used to authenticate and
identify Tapkey users.
Tapkey Trust Service Central cloud application, implementing Tapkey core
services. User interaction happens through the mobi-
le app, the admin UI and the manufacturing tools.

30 31
© Tapkey GmbH, 1080 Wien
In case of further questions, please contact the
Tapkey support.
WARRANTY
The period of limitation for rights of the customer
due to defects is twelve months from delivery of the
delivery item to the customer. For claims for dama-
ges by the purchaser for reasons other than defects
in the delivery item or in respect of the purchaser‘s
rights in the case of fraudulently concealed or wilful-
ly caused defects, the statutory periods of limitation
apply. The limitation period regulations of Sec. 479 of
the German Civil Code (BGB) remain unaected.
If you have any queries in addition to the information
provided in these Installation and Operating Instruc-
tions, please contact the Tapkey Support.
PUBLISHER
Tapkey GmbH, 1080 Wien
This documentation may not be reproduced either
in whole or in part, stored, transmitted or translated
in any form or using any medium without the prior
written consent of Tapkey GmbH.
IMPORTANT NOTE
This documentation is updated at regular intervals.
The publisher is always grateful to receive notica-
tion of any errors or suggestions in respect of this
documentation.

INHALT
Lieferung 34
Funktionsbeschreibung 35
Zu Ihrer Sicherheit 36
Wichtige Hinweise 36
Montage 40
› Montagevorbereitung 40
› Montage in Kernziehschutzbeschlägen 41
› Tapkey Smart Lock 41
› Tapkey Smart Lock mit KZSV-Ausführung 43
› Halbzylinder 47
Inbetriebnahme 48
Bedienung 48
› Statusmeldungen 49
› Önen und Schließen 49
Wartung 50
Batteriewechsel 51
› Tapkey Smart Lock 51
› Tapkey Padlock 53
Demontage 56
Lagerung/Pege 56
Entsorgung 57
Technische Daten 57
Begrie 58
Gewährleistung 60
Herausgeber 60
Wichtiger Hinweis 60

34 35
LIEFERUNG
Je nach Bestellung:
Tapkey Smart Lock
› Grundlänge 30/30 mm
› kürzere Spezialmaße für Glastüren etc. verfügbar
› Maximalbaulänge (ohne Knäufe): 80/80 mm
+ ggf. Kernziehschutzverlängerung (8,5 mm)
› 1 × Stulpschraube; Batteriepack (vormontiert)
oder
Halbzylinder
› Grundlänge 30 mm
› Maximalbaulänge (ohne Knäufe): 80 mm
› 1 × Stulpschraube; Batteriepack (vormontiert)
Auf Anfrage: Baulängen größer 80 mm, weitere
Bauformen gemäß technischer Datenblätter.
Optional lieferbar
› Knaufwerkzeug
› Haltegabel
› Batteriepack
› Torx-Schraubendreher T6
› Transponder (Key Fobs)
in verschiedenen Bauformen
FUNKTIONSBESCHREIBUNG
Alle Zutrittskontrollkomponenten und somit auch das
Tapkey Smart Lock verlassen das Werk in neutralem
Zustand. Im Zuge des Einbaus wird das Gerät einem
„Owner“ zugeordnet. Somit entscheidet ausschließ-
lich der Inhaber der Owner Card über Zuordnungen
und die Vergabe von Berechtigungen. Alternativ
können Berechtigungen auf den Transpondern hin-
terlegt werden.
Hinweis! Bewahren Sie die Owner Card an
einem sicheren Ort auf, zu dem nur befugte
Personen Zugang haben. Die Owner Card
besitzt keine Funktion als Schließmedium!
Bei Verlust der Owner Card müssen Sie sich
mit Ihrem Händler in Verbindung setzen.
Tapkey Smart Lock
Das Tapkey Smart Lock bietet im Standard volle
Sicherheit, Flexibilität und Komfort. Der Zylinder ent-
spricht dem neuesten Stand der Technik und bietet
höchsten Schutz gegen elektronische und mechani-
sche Manipulationsversuche.
Schließmedien (Nutzer) lassen sich mit unterschied-
lichen Zutrittskontroll-Funktionalitäten verwalten.
Die Speichermöglichkeit von Ereignissen sichert die
Nachvollziehbarkeit von Begehungen. Die Identizie-
rung mittels Transponder erfolgt an der Außenseite
der Tür. Von innen ist die Tür grundsätzlich ohne
Identizierung über den mechanischen Knauf zu
bedienen.
Für Personen- oder Sachschäden als Folge einer
nicht bestimmungsgemäßen Montage, Wartung, Be-
dienung oder Nutzung haftet der Hersteller nicht.
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36 37
ZU IHRER SICHERHEIT
Beachten Sie immer die Hinweise und Sicherheitsan-
gaben!
In dieser Montage- und Bedienungsanleitung sind
einige Abschnitte durch Bildzeichen hervorgehoben.
Prägen Sie sich die Bildzeichen und ihre Bedeutung
gut ein:
Achtung! Dieses Zeichen markiert einen
Gefahrenhinweis bzw. weist auf eine Hand-
lung hin, die einen Schaden am Tapkey
Smart Lock oder anderen Gegenständen
oder Personen verursachen kann.
Hinweis! Dieses Zeichen weist Sie auf
nützliche Informationen zur Montage oder
Bedienung hin.
WICHTIGE HINWEISE
Für den VdS konformen Betrieb gemäß VdS Richt-
linie 3169-1 muss ein geeignetes Schutzprogramm
vor Schadsoftware auf ihrem Smartphone installiert
werden, dieses regelmäßig aktualisiert werden und
eine regelmäßige Überprüfung auf Schadsoftware
durchgeführt werden. Weiters muss die App auf
dem Smartphone und die Firmware des Smart Lock
regelmäßig aktualisiert werden. Außerdem darf die
App nicht auf Smartphones verwendet werden, bei
denen Sicherheitsmechanismen des Systems durch
„rooting“ deaktiviert wurden. Weitere Informationen
zur Sicherheit des Tapkey-Systems und zur Gewähr-
leistung des sicheren Betriebs Ihres Smart Locks
nden Sie unter tapkey.com/sicherheit.
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Achtung! Schließmedien gehören nicht in die
Hände von Kleinkindern. Kleinteile könnten
verschluckt werden.
Achtung! Materialschaden durch falsche
Lagerung. Wenn Sie das Tapkey Smart Lock
längere Zeit vor der Montage aufbewahren,
lagern Sie alle Komponenten in der Origi-
nalverpackung trocken, staubfrei und bei
Raumtemperatur ein (siehe auch Kapitel
Lagerung/Pege).
Achtung! Das Tapkey Smart Lock darf nicht
in explosionsgefährdeten Bereichen einge-
setzt werden.
Achtung! Wenn Sie Knäufe des Tapkey
Smart Locks austauschen, dürfen Sie aus-
schließlich die Originalknäufe des Tapkey
Smart Locks einsetzen, um die Funktionalität
zu sichern.
Achtung! Beschädigung durch unsachgemä-
ße Montage und Bedienung. Lesen Sie diese
Anleitung vor der Montage und Inbetrieb-
nahme vollständig und sorgfältig durch.
Folgen Sie den Anweisungen schrittweise.
Für Schäden, die durch eine unsachgemäße
Montage oder Bedienung entstehen, über-
nimmt der Hersteller keine Haftung. Setzen
Sie keine scharfen Gegenstände an.
Achtung! Beschädigung durch unsachgemä-
ßen Gebrauch. Tapkey Smart Lock niemals
werfen oder fallen lassen. Bei der Montage
niemals Gewalt anwenden.
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38 39
Achtung! Materialschaden durch falsche
Türbetätigung. Ziehen Sie die Tür nicht am
Knauf des Tapkey Smart Locks auf. Benut-
zen Sie zum Aufziehen der Tür immer den
Türgri.
Achtung! Materialschaden durch schwergän-
gige Schlösser oder klemmende Türen. Ver-
schlissene Schlösser warten oder ggf. durch
neue Schlösser ersetzen und unter Span-
nung stehende Türen warten. Die Knäufe
müssen nach dem Einbau leichtgängig sein.
Hinweis! Für eine VdS-konforme Montage
ist das Tapkey Smart Lock mit einem ein-
bruchhemmenden Türschild der Klasse B
oder C zu schützen. Derartige Türschilder
entsprechen der DIN 18257 Klasse ES2-ZA
bzw. ES3-ZA.
Achtung! Das Produkt sollte in keiner Weise
verändert werden, außer in Übereinstim-
mung mit den in diesen Anweisungen
beschriebenen Änderungen.
Achtung! Für eine Installation konform zur
DIN EN15684 müssen ggf. andere notwendi-
ge Komponenten angepasst werden, um
die Konformität zu dieser Europäischen
Norm sicherzustellen.
Achtung! Die Auswahl der richtigen Größe
(Außen-/Innenbaulänge) ist beim Tapkey
Smart Lock von entscheidender Bedeutung.
Fragen Sie ggf. Ihren Fachhändler/Händler/
Elektronik-Partner, wie Sie die Zylinderbau-
länge ordnungsgemäß ermitteln.
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Achtung! Die Anweisungen sollten beim
Einbau genau befolgt werden. Diese Anwei-
sungen und jegliche Anweisungen bezüglich
der Wartung sollten von der den Einbau
vornehmenden Person an den Benutzer
weitergegeben werden.
Achtung! Bevor ein Tapkey Smart Lock (und
Varianten) in eine feuer-/rauchbeständige
Tür eingebaut wird, sollte die Feuerzertizie-
rung überprüft werden, um sicherzustellen,
dass Konformität besteht.
Achtung! Bei einer elektrostatischen Ent-
ladung (Funke oder Durchschlag) können
elektronische Bauteile zerstört werden.
Vermeiden Sie daher vor (De-)Montage der
Knaufhülse elektrostatische Auf- ladungen
bzw. berühren Sie vorher einen leitenden,
geerdeten Gegenstand (z. B. eine Wasserlei-
tung oder Heizung), um sich elektrostatisch
zu entladen. Berühren Sie Elektronik-Bau-
teile niemals mit den Fingern.
Achtung! Bewahren Sie die berechtigten
Schließmedien stets sicher auf, so dass sie
nur Berechtigten zugänglich sind.
Achtung! Bei Verlust eines Schließmediums
müssen Sie diese unverzüglich löschen bzw.
sperren.
Achtung! Das Tapkey Smart Lock darf nicht
geölt oder gefettet werden. Verwenden
Sie keine Säuren am oder im Gerät. Sorgen
Sie dafür, dass keine Feuchtigkeit ins Gerät
gelangen kann.
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