TCL HH42NK User manual

User Manual

Table of contents
Safety and use .................................................................................................................. 1
1. Overview ..................................................................................................................... 5
1.1 System requirements ......................................................................................5
1.2 Device description...........................................................................................5
  ........................................................................... 7
2.1 Insert SIM ..........................................................................................................7
2.2 Connect the power adapter ..........................................................................7
2.3 Optional: Installing the external antennae.................................................8
2.4 How to connect in Wi-Fi mode ....................................................................9
 ...............................................................................10
3.1 Configure your Cat4 Router via application............................................ 10
3.2 Configure your Cat4 Router via Web page ............................................. 11
 ..........................................................................................12
4.1 Status bar icons ............................................................................................. 12
 .....................................................................................................12
5.1 Status............................................................................................................... 12
5.2 Network .......................................................................................................... 13
5.3 Wireless .......................................................................................................... 14
5.4 Network Advanced....................................................................................... 15
5.5 SMS.................................................................................................................. 16
5.6 Voice ................................................................................................................ 17
5.7 Features .......................................................................................................... 17
5.8 Management.................................................................................................. 19
5.9 Setup wizard .................................................................................................. 21
6. Q&A ............................................................................................................................21

1
Safety and use
We recommend that you read this chapter carefully before using your device.
The manufacturer disclaims any liability for damage, which may result as a
consequence of improper use or use contrary to the instructions contained
herein.

Switch the device off before boarding an aircraft.
Switch the device off when you are in health care facilities, except in
designated areas. As with many other types of equipment now in regular use,
devices can interfere with other electrical or electronic devices, or equipment
using radio frequency.
Switch the device off when you are near gas or flammable liquids. Strictly obey
all signs and instructions posted in a fuel depot, petrol station, or chemical
plant, or in any potentially explosive atmosphere.
When this device is switched on, it should be kept at least 20 cm from the
body.
When the device is switched on, it should be kept at least 15 cm from any
medical device such as a pacemaker, a hearing aid, or an insulin pump, etc.
Do not let children use the device and/or play with the device and accessories
without supervision.
If your device is a unibody device, the back cover is not removable. If you
disassemble your device the warranty will not apply.
Always handle your device with care and keep it in a clean and dust-free place.
Do not allow your device to be exposed to adverse weather or environmental
conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.).
The manufacturer’s recommended operating temperature range is -20°C (-4°F)
to +50°C (122°F).
Do not open, dismantle, or attempt to repair your device yourself.
Do not drop, throw, or bend your device.
Do not paint it.
Use only adapters and accessories which are recommended by TCL
Communication Ltd. and its affiliates and are compatible with your device
model. TCL Communication Ltd. and its affiliates disclaim any liability for
damage caused by the use of other adapters.
This symbol on your device and the accessories means that these products
must be taken to collection points at the end of their life:

2
- Municipal waste disposal centres with specific bins for these items of
equipment;
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.

These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.

Items of equipment with this symbol are not to be thrown into ordinary bins if
your jurisdiction or your region has suitable recycling and collection facilities;
instead they are to be taken to collection points for them to be recycled.

Mains powered adapters will operate within the temperature range of: 0°C
(32°F) to 40°C (104°F ).
The adapters designed for your device meet the standard for safety of
information technology equipment and office equipment use. Due to
different applicable electrical specifications, an adapter you purchased in one
jurisdiction may not work in another jurisdiction. They should be used for this
purpose only.

THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO
RADIO WAVES.
Your device is a radio transmitter and receiver. It is designed not to exceed
the limits for exposure to radio waves (radio frequency electromagnetic fields)
recommended by international guidelines. The guidelines were developed
by an independent scientific organization (ICNIRP) and include a substantial
safety margin designed to ensure the safety of all persons, regardless of age
and health.
Your device is equipped with a built-in antenna. For optimal operation, you
should avoid touching it or degrading it.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.

3
L’antenne (s ) utilisée pour ce transmetteur doit être installé pour fournir une
distance de séparation d’au moins 20 cm de toute personne.
The antenna(s) used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons.

Changes or modifications not expressly approved by the part responsible for
compliance could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC ID: 2ACCJB120
Licences
The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance

•Website for USA: us.alcatelmobile.com
•Hotline: In the United States, call 855-368-0829 for technical support.

4
•Manufacturer: TCL Communication Ltd.
•Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science
Park, Shatin, NT, Hong Kong.
Your device is a transceiver that operates on GSM in quad-band
(850/900/1800/1900 MHz), UMTS/HSDPA/HSDPA+/HSUPA in quad-band
Band 1/2/4/5/8 or LTE in hexa-band Band 2/3/4/5/7/8/12/13/17/28/66.

There may be certain differences between the user manual description and
the device’s operation, depending on the software release of your device or
specific carrier services.
TCL Communication Ltd. shall not be held legally responsible for such
differences, if any, nor for their potential consequences, which responsibility
shall be borne by the carrier exclusively.

5

Call the Call Center. Locate your number below:
Argentina: 8004447361
Australia: 1800218730
Canada: 8558446058
Chile: 12300209025
Colombia: 18005183882
Ecuador: 800000635
Mexico: 8001124682
New Zealand: 0800451708
Peru: 80055639
Dominican Republic: 18002039552
Uruguay: 40190752
USA: 18553680829
Venezuela: 8001362017
1. Overview
This device allows you to share a secure mobile broadband internet connection
using Wi-Fi or an ethernet cable. Wi-Fi enabled devices (PCs, smartphones,
tablets, gaming devices, etc.) can access the internet by connecting to the
Cat4 Router. To get the best signal, the ideal place for your device will be near
a window. Try a few different locations until you find the one with the best
signal.
1.1 
This Cat4 Router is compatible with Wi-Fi devices which support 2.4GHz
(802.11 b/g/n) and have a web browser.
1.2 
WPS button Power buttonNetwork indicator
Reset button
SIM card slot
Power connector
TEL port LAN / WAN ports
Signal indicator
TEL indicatorWi-Fi indicator
Power
indicator Antennae port

6
Power button
• To power on your device, press and hold the power button for 1 second.
• To power off your device, press and hold the power button for 3 seconds.

To enable WPS, press and hold the WPS button for 3 seconds. The Wi-Fi LED
will start to flash blue. Then press the WPS button on the device you wish to
connect to within two minutes. Your Cat4 Router will automatically assign your
network settings to the device you wish to connect to.

Use a paperclip or blunt pin to gently press and hold the reset button for 3
seconds. All LEDs will turn on, then off, and finally turn on again once the reset
is completed. You can also reset the device via the Web-UI.

 
• Solid blue: The device is powered on.
• Off: The device is powered off.
• Solid blue: Signal strength ranges from 1-3 bars, with 3
being the strongest.
• Off: No service / No signal / No SIM / Invalid SIM.
• Solid blue: Wi-Fi is enabled.
• Flashing blue: WPS connection is available.
• Off: Wi-Fi is disabled.
• Flashing blue: Phone is ringing.
• Solid blue: Phone is in call.
• Off: Phone is not in use.
• Solid blue: Connected to 2G/3G/4G/Ethernet.
• Solid red: No SIM available or the device is not registered to
the network.
• Flashing blue: Registered to 2G/3G/4G.

7
2. 
2.1 
Follow the 3 steps in the illustration below.
1) Open the SIM card slot cover.
2) Insert the SIM card into the SIM slot.
3) Close the SIM card slot cover.
Do not remove the SIM when your Cat4 Router is in use. Doing so will affect
the performance of your device, and data stored on the SIM may be lost.
2.2 
Follow the illustration below to plug in the power adapter.

8
To prevent interference caused by radio signals, place the Cat4 Router at least
one metre away from phones and other electrical devices.
2.3 
In areas with poor signal reception, connect external antennae to the two ports
labelled 'LTE' to improve signal reception.

Before installing the external antennae, ensure that your Cat4 Router is
powered off and disconnected from the power outlet.
The external antennae must be installed by a qualified technician.
Use antennae supplied by device manufacturer only.

9
Power off your Cat4 Router
and disconnect it from the
power outlet.
Open the 'LTE' covers on
both sides.
Screw external antennae fully
into the antennae port.
Keep external antennae
pointed upwards to get a
better signal.
 
Enabling Wi-Fi on your Cat4 Router.
When the Wi-Fi indicator is solid blue, Wi-Fi is enabled.
Recording the SSID and Wi-Fi Key.
The default SSID and Wi-Fi key are printed on the device label, situated on the
underside of your Cat4 Router.
To prevent unauthorised parties from accessing your Wi-Fi network, it is
recommended that you change the SSID and Wi-Fi key from time to time. For
more information, please refer to the User Guide which can be accessed via
the Web User Interface.

10
XXXXXXXXX
Setting up a Wi-Fi connection
 
1) From your Wi-Fi enabled client, perform a scan for wireless networks.
2) Connect to the network name that matches the SSID found on the device
label.
3) When prompted for a password, enter the Wi-Fi key found on the
device label (this is case sensitive). Your client will notify you when it is
connected.
 
Your client must support WPS, Ensure that Wi-Fi is enabled on the client and
enable WPS.
1) Open the WPS page on your Web User Interface (Go to > ).
2) Open the  switch and click .
3) Press and hold the WPS button for 3 seconds. The Wi-Fi LED will begin to
flash blue.
4) Your device should then connect automatically.
3. 
There are two ways to configure your Cat4 Router.
• Link Hub app
• Web page
3.1 
1) Download the free Alcatel Wi-Fi Link app to control your Cat4 Router.
2) Make sure your device is connected to the internet.

11
3) Scan the QR code. Alternatively, you can also search for "Alcatel WiFi
Link" in the App Store or Google Play Store.
4) Download the Alcatel Wi-Fi Link app from App Store or Google Play store.
5) Click on the Alcatel Wi-Fi Link app icon to log in to the management page.
Note: The Alcatel Wi-Fi Link app and website share the same password.
Default password is: .
IOS | Android
3.2 
The Web User Interface is compatible with the following browsers:
• Mozilla Firefox
• Internet Explorer 9.0 or later.
• Google Chrome
3.2.1 
1) Open your web browser.
2) Input http://192.168.1.1 into the address bar and press enter. The Home
page will then load, as shown in the image below.

12
3) Log in to change your Cat4 Wi-Fi device SSID and password, or change
other basic settings.
Default username: 
Default password: 
 
 Status bar icons
 
Signal indicator
From no signal to excellent.
Network technology 2G, 3G or  will be displayed, depending on the
network available. No service will be displayed when
there is no network available.
Connection status disconnected, connected
SMS New message / Unread message(s) in inbox
SMS box is full.
5. 
5.1 Status
5.1.1 Status
Status allows you to view your device information including internet, 4G
Router, Wi-Fi, Primary Network User and Guest User.

13
5.2 Network
5.2.1 
Set up the WAN connection mode and parameters here. You can set the
connection mode to PPPoE, DHCP or static IP.
 PPPoE stands for Point-to-Point Protocol over Ethernet. This is a
network protocol that is mainly used for DSL services whereby individual users
connect to a modem using an Ethernet connection. Enter the username and
password provided by your network service provider and click .
Dynamic Host Configuration Protocol (DHCP) is a client /server
protocol that automatically provides you with an Internet Protocol (IP) host.
The IP address and related configuration settings such as subnet mask and
default gateway are all automatically assigned. Select  and click
.
 Access the internet using a fixed IP address, subnet mask, gateway IP
address and Primary DNS server. These should all be provided by your network
service provider.
5.2.2 Mobile Connection
Here you can set the package flow and enable the flow control switch to
restrict flow usage.
5.2.3 
Local area network (LAN) parameters are displayed here.
The default Gateway address is 192.168.1.1.
The default Subnet Mask is 255.255.255.0.
DHCP Server will automatically assign IP addresses to devices on the network.
DHCP is enabled by default. You can set the range of the address pool.

14
5.3 
5.3.1 
 Switch to enable/disable Wi-Fi.
  This is the name of the Wi-Fi network and is used
to identify your Wi-Fi network. The SSID can be between 1 and 32
characters long.
  When the  function is enabled, the user will not be
able to detect the SSID by scanning. To use this network, you can only
manually add the SSID name.
 You can choose the security mode, available options are 
, ,  or None.
  You can view or set your Wi-Fi key here.
  You can select from the available options via the drop-
down menu. This is set to Auto by default.
  You can select from the available options via the
drop-down menu. This is set to Auto by default.

15
  Different regions use different channels (Channel 1-11
in FCC (US) / IC (Canada); Channel 1-13 in ETSI (Europe); Channel 1-13 in
MKK (Japan)).
5.3.2 
Add a blacklist to deny devices with the selected MAC address from
connecting to the network.
Add a white list to allow only the devices with the selected MAC address to
access the internet if the white list is empty, users will not be able to access
the Internet.
5.3.3 
Open the  Function switch and click ; press and hold the WPS
button for 3 seconds. The Wi-Fi LED will start to flash blue. Then press the
WPS button on the device you wish to connect to within two minutes. Your
Cat4 Router will automatically assign your network settings to the device you
wish to connect to.
 Network Advanced
 
Set up the WAN connection mode and parameters here. You can set the
connection mode to PPPoE, Dynamic IP or static IP.
 PPPoE stands for Point-to-Point Protocol over Ethernet. This is a
network protocol that is mainly used for DSL services whereby individual users
connect to a modem using an Ethernet connection. Enter the username and
password provided by your network service provider and click .
 IPv6 uses two address autoconfiguration protocols, namely
Stateless Address Autoconfiguration Protocol (SLAAC) and IPv6 Dynamic
Host Configuration Protocol (DHCPv6). DHCPv6 is a network protocol used
to configure IP addresses, IP prefixes or other configurations required by IPv6
hosts working on IPv6 networks. When a host applying IPv6 receives a route
advertisement, it can create a process for it through a series of processes and
assign it a valid IPv6 routing address. This process is called "stateless address
auto-configuration (SLAAC for short)".
 Access the internet using a fixed IP address, subnet mask, gateway IP
address and Primary DNS server. These should all be provided by your network
service provider.

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 APN
APN (Access Point Name) refers to a network access technology that
determines which method is used to access the network when using SIM card.
You can add APN and click  to enable it.
 Guest Network
An exclusive network opened for friends which is isolated from the home
network to prevent disclosure. You can set the usage time of the network, and
the network will automatically shut down after use.
 Parental Control
When this feature is enabled, the devices in the parental control device list will
only be able to access the internet within a regulated time.
 VPN Client
The internet-based virtual private network (VPN) creates a secure network
through a less secure network transmission (such as the internet). You can
perform basic configurations and click  to enable the VPN function.
5.5 SMS
5.5.1 SMS
Lists the messages received.
Lists the messages sent successfully.
Unsent messages are saved here.
Write a new message.

Left-click the content of the message you wish to read.

1) Click on SMS.
2) Left-click on Add.
3) Input the recipient's number and message content.
4) Click Send.

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Note: Messages can be saved to Drafts by clicking on . An
SMS message cannot be sent to multiple recipients simultaneously.

1) Left-click the content of the message in your Inbox that you wish to reply
to.
2) Click .
3) Input the content that you wish to send.
4) Click Send.

1) Find the message you wish to delete in either the Inbox, Outbox or Draft
folder.
2) Tick the box in the far right column for the message(s) that you wish to
delete.
3) Click Delete.

1) Left-click at the top of the column to select all.
2) Click Delete.
5.6 Voice
5.6.1 
Here you can set the voice mode and caller id mode.
5.6.2 
Here you can configure SIP Server and SIP Account information.
5.7 
5.7.1 ALG
You can enable ALG for the corresponding protocol to resolve protocol
functionality problems which can occur after traversing the NAT device. The
default setting for the protocols listed below is 'enabled'. It is recommended to
leave the default settings unchanged.

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• FTP
• RTSP
• SIP
• PPTP
• L2TP
• IPSEC
5.7.2 
Port mapping is to map a host's internal network (LAN) IP address to a public
network (WAN) IP address. Port mapping can also be used to map multiple
ports of an external network IP address machine to different ports on different
machines in the internal network.
5.7.3 
In some special cases, we need to fully expose a computer in the LAN to the
WAN for two-way communication, and we can set that computer to be the
DMZ host.
 Enables the DMZ host.
 Enter the IP address of the internal computer that you
want to nominate as the DMZ host.
 
By default, any device connected to your Cat4 Router is allowed to access the
internet. You can use the MAC filter to block specific devices from accessing
the internet.
 All connected devices can access the internet.
 Only devices with a MAC address added to this list can access the
internet.
 Devices with a MAC address added to this list cannot access the
internet.
5.7.5 
By default, any device connected to your Cat4 Router is allowed to access the
internet. You can use the IP filter to block specific devices from accessing the
internet.
 All connected devices can access the internet.