TEC ST-71 SERIES User manual

PRINTED IN JAPAN
TEC POS Terminal
ST-71 SERIES
Document No. EO18-12010
Original Dec., 2005
(Revised )
NOTE:
Model names that end with "-R" are RoHS compliant models. If "-R" is not
attached, that model is non RoHS compliant.
Never install non RoHS compliant optional equipment or parts on a RoHS
compliant machine which is supposed to be used in the countries that enforce
the RoHS directive, as doing this is legally prohibited.
Maintenance Manual

WARNING!
Follow all manual instructions. Failure to do so could create safety hazards such as fire or
electrocution.
NOTES: 1. Manual instructions must be followed when installing option kits or adding cables to
avoid system failures and to insure proper performance and operation.
2. Failure to follow manual instructions or any unauthorized modification, substitution
or change to this product will void the limited product warranty.

EO18-12010
(Revision Date: Jan. 30, 2006)
TABLE OF CONTENTS
Page
1. UNPACKING ..............................................................................................................1- 1
1.1 Procedure........................................................................................................................1- 1
1.2 Checks.............................................................................................................................1- 1
1.3 Tapes...............................................................................................................................1- 2
1.4 Notes for Installation........................................................................................................1- 2
2. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT................................2- 1
2.1 Installing the Hard Disk Drive (HDD)...............................................................................2- 2
2.2 Installing the LVDS PC Board and Back Indicator Unit ...................................................2- 5
(KIT-71-DSP1, TFTST-71-2A/5A Series)
2.3 Installing the Line Display, Pole Unit, and VFD Stand....................................................2-10
(LIUST-71-BAAK, KIT-71-POLE, and KIT-71-BASE Series)
2.4 Installing the PCMCIA/CF PC Board (MIFST-71-2 Series) ............................................2-19
2.5 Installing the COM5 or COM6 Connector (KIT-71-COM Series)....................................2-23
2.6 Installing the MCR Unit (MCRST-71-3, KIT-71-RELY Series)........................................2-25
2.7 Installing the iButton Unit (KIT-71-BTN1, KIT-71-RELY Series).....................................2-31
2.8 Installing the Additional Memory.....................................................................................2-33
3. CONNECTORS/SHORT PIN AND DIP SWITCH SETTING.......................................3- 1
3.1 Connectors......................................................................................................................3- 1
3.2 Short Pin and DIP Switch Setting....................................................................................3- 3
4. BIOS SETUP ..............................................................................................................4- 1
4.1 General............................................................................................................................4- 1
4.2 Basic Operation and Keys Used......................................................................................4- 1
4.3 BIOS Setup Screen Configuration and Default Setting ...................................................4- 5
4.4 Notes and Restrictions ...................................................................................................4-21
5. DIAGNOSTIC TEST OPERATION.............................................................................5- 1
5.1 Outline.............................................................................................................................5- 1
5.2 Serviceman Diagnostic Test Program Setup Procedure.................................................5- 2
5.3 ST-71 Diagnostic Menu..................................................................................................5-14
5.4 BIOS Diagnostic Test Program ......................................................................................5-15
5.5 Serviceman Diagnostic Test Program............................................................................5-24
6. PERIODIC MAINTENANCE .......................................................................................6- 1
6.1 Procedure of Periodic Maintenance ................................................................................6- 1
7. TROUBLESHOOTING................................................................................................7- 1

EO18-12010
CAUTION!
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA
TEC.
2. The contents of this manual may be changed without notification.
3. Please refer to your local Authorised Service representative with regard to any queries you
may have in this manual.
Copyright © 2005
by TOSHIBA TEC CORPORATION
A
ll Rights Reserved
570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN
NOTE: Pictures in this manual show that body colour may differ from that of the original.
Page
8. MAIN UNIT REPLACEMENT .....................................................................................8- 1
8.1 Operator’s Display Section..............................................................................................8- 1
8.2 Bottom Cover Section......................................................................................................8- 7
9. APPENDIX..................................................................................................................9- 1
9.1 Serial Interface COM1 to COM6......................................................................................9- 1
9.2 VGA Connector ...............................................................................................................9- 2
9.3 DRW1, DRW2 (Cash Drawer 24V Type).........................................................................9- 2
9.4 LAN..................................................................................................................................9- 2
9.5 USB.................................................................................................................................9- 3
9.6 PS/2 (Keyboard, Mouse) .................................................................................................9- 3
9.7 24V OUT Connector........................................................................................................9- 3
9.8 LINEOUT.........................................................................................................................9- 3
9.9 MIC..................................................................................................................................9- 3
9.10 LVDS1 Connector............................................................................................................9- 4
9.11 Parallel (LPT) Connector.................................................................................................9- 4
9.12 Powered USB (24V) Connector.......................................................................................9- 5
9.13 Powered USB (12V) Connector.......................................................................................9- 5

1. UNPACKING EO18-12010
1.1 Procedure
1- 1
1. UNPACKING
1.1 Procedure
1) Open the carton.
2) Take the accessories out of the carton.
3) Take out the POS terminal, then remove the pads.
4) Place the POS terminal on a level surface.
1.2 Checks
1) Check for the damage or scratches on the machine.
2) Confirm that none of the accessories are missing.
Detailed information of each accessory is as shown below.
Accessory Quantity Usage
Bind Screw M-3x3 8 Used to secure the Hard Disk Drive (HDD) to the HDD
Holder.
Ferrite Core 1 Attached to the cable when using the option HS-530 Handy
Scanner.
Owner’s Manual 1
Ferrite Core (1 pc.)
Bind Screw M-3x3
(8 pcs.)
Pad
Pad
Carton
ST-71 POS Terminal
Carton

1. UNPACKING EO18-12010
1.3 Tapes
1- 2
1.3 Tapes
Remove all the tapes from the POS terminal.
1.4 Notes for Installation
WARNING!
1. Care must be taken not to get your fingers caught between the LCD Frame and the POS terminal
when bending the display backward.
2. DO NOT raise the LCD Frame while the Front Cover is not in position. When the LCD Frame is
raised at right angle (90°) or more, the LCD may fall under its own weight, and your fingers may be
caught.
CAUTION!
1. When removing the protective film from the display surface, please be sure to do it slowly. If it is
done quickly, static electricity may generate, and the TFT may be damaged.
2. When installing the POS terminal, take the following precautions. Failure to do this may cause fire,
electric shock, or injury.
(1) Avoid locations where it is subject to the following:
• Direct sunlight
• High temperature, high humidity
• Rapid change in temperature
• Excessive vibration
• Dust
(2) Keep away from any devices that emit magnetism or electromagnetic wave.
(3) Keep away from flame or moisture.
(4) Be sure to place the POS terminal on a level and stable surface.
1. Place the POS terminal on a level surface.
2. Provide a minimum space to the left, right, front and rear of the POS terminal for proper cooling.
(The unit has air vents and a fan on the front and left. Spaces should be provided to prevent the air vents
from being blocked and the air flow from being obstructed.)
NOTE: A fan is provided on these sides. Do not prevent the ventilation of the fan.
80 mm
(
See NOTE.
)
80 mm 80 mm
80 mm
See NOTE.

2. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-12010
2.1 Installing the Hard Disk Drive (HDD)
2- 1
2. INSTALLATION PROCEDURE FOR OPTIONAL
EQUIPMENT
WARNING!
1. Disconnect the power cord before installing the optional parts.
2. Be careful not to short-circuit the lithium battery on the ENGINE PC board.
NOTES:
1. When assembling, be careful not to let the Front Cover catch any cables. Lead the cables through the U-
shaped holes on the Front Cover so that the Front Cover is closed correctly.
2. When the cable is connected to the USB port, lead the cable obliquely downward then secure with the fasten
band as shown below. If lead directly below, the cable may come off.
This section describes procedures to install optional equipments into the POS terminal.
Front Cover
Fasten Band
USB Cable

2. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-12010
2.1 Installing the Hard Disk Drive (HDD)
2- 2
2.1 Installing the Hard Disk Drive (HDD)
CAUTION!
1. For the specification of an HDD to be installed, please refer to the POS Optional Device (Document
No. EO21-12001), POS OPTIONAL DEVICE BASIC SPECIFICATION.
2. Please use TOSHIBA TEC approved HDDs. Failure to do this may cause an error.
Installation procedure for the first HDD is shown below.
• Required Parts
The following part is required to install an HDD.
HDD Unit (locally procured) HDD Fixing Screw M-3x3 (8 pcs.)
(NOTE)
NOTE: This is an accessory part of the POS terminal.
• Installation Procedure
1) Remove the two Rubber Caps from the Rear Cover.
2) Remove the two screws then remove the Rear Cover.
Rubber Cap
Rubber Cap
and
DSM-4x10 Screw
Rear Cover

2. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-12010
2.1 Installing the Hard Disk Drive (HDD)
2- 3
3) Let the HDD Cable off the HDD Holder.
4) Remove the two screws, then remove the HDD Holder in the direction as indicated by the arrow.
(Carefully remove the HDD Holder on which the two hooks are provided.)
5) Insert an HDD into the HDD Holder, then secure with the four HDD fixing screws. (The four out of eight
pieces of option HDD fixing screws are used for an HDD.)
6) Connect the HDD Connector to the HDD.
Screw
M-3x3
HDD Cable HDD Holder
Hook
HDD
HDD Holder
Screw M-3x3

2. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-12010
2.1 Installing the Hard Disk Drive (HDD)
2- 4
7) Fit the HDD Holder Hooks into the positioning holes which are provided on the frame, then secure with the
two screws.
8) Reassemble in the reverse order of removal.
9) After the installation is completed, perform an HDD test in the BIOS diagnostic test program. Then, make
sure that the HDD performs properly. (Refer to Section 5.4 BIOS Diagnostic Test Program.)
< Installation of the second HDD >
When installing the second HDD, connect the HDD Interface Cable as shown below.
Screw
M-3x3
Hook
HDD Interface Cable
Primary IDE
(RISER PC Board)
2nd HDD (Slave)
1st HDD (Master)

2. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-12010
2.2 Installing the LVDS PC Board and Back Indicator Unit
2- 5
2.2 Installing the LVDS PC Board and Back Indicator Unit
(KIT-71-DSP1, TFTST-71-2A/5A Series)
• Component Parts
[KIT-71-DSP1-QM-R]
LVDS PC Board Locking Support (2 pcs.)
[TFTST-71-2A-QM-R]
12-inch TFT Display Double Sems Screw M-4x12
(4 pcs.)
[TFTST-71-5A-QM-R]
15-inch TFT Display Double Sems Screw M-4x12
(4 pcs.)
• Installation Procedure
1) Gently bend the Display backward by the both sides of the LCD Frame.
LCD Frame

2. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-12010
2.2 Installing the LVDS PC Board and Back Indicator Unit
2- 6
2) Remove the two screws which secure the Front Cover, then remove the Front Cover.
3) Disconnect all cables from the ENGINE PC Board Assembly.
4) Downward slide and remove the Side Cover (L).
Screw
Screw
Front Cover
ENGINE PC Board Assembly
Side Cover (L)

2. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-12010
2.2 Installing the LVDS PC Board and Back Indicator Unit
2- 7
5) Remove the two screws, then pull the Open Lever to draw the ENGINE PC Board Assembly.
6) Remove the two Locking Supports, then remove the LVDS PC Board.
7) Secure the option LVDS PC Board to the ENGINE PC Board Assembly with the two Locking Supports so
that the LVDS PC Board Guides surely fits the ENGINE PC Board Frame.
8) Return the ENGINE PC Board Assembly.
9) Remove the Rear Cover. (Refer to Section 2.1 Installing the Hard Disk Drive (HDD).)
DSM-4x8 Screw Open Lever
ENGINE PC Board Assembly
Locking Support
LVDS PC Board
Guide
LVDS PC Board

2. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-12010
2.2 Installing the LVDS PC Board and Back Indicator Unit
2- 8
10) Remove the two Hinge Holders from the Rear Cover.
11) Secure the Back Indicator Unit onto the rear side of the POS terminal with the four screws.
12) Insert the OPT Cable into the connector which is provided on the rear side of the POS terminal.
Hinge Holder
Rear Cover
OPT Cable
Back Indicator Unit
DSM-4x12 Screw DSM-4x12 Screw

2. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-12010
(Revision Date: Dec. 4, 2006)
2.2 Installing the LVDS PC Board and Back Indicator Unit
2- 9
13) Lead the LVDS Cable as shown in the picture below, then insert this cable into the LVDS2 Connector on the
front side of the POS terminal.
14) Reassemble in the reverse order of removal.
NOTE: The dual display function is possible in a combination of 12-inch display and 15-inch display with the
option LVDS PC board, however, the resolution of the display is fixed as follows.
12-inch display: SVGA (800 x 600 dots)
15-inch display: XGA (1024 x 768 dots)
After installing the second display, perform a BIOS setup. (Refer to Section 4.3.2 and Section 4.4.4.)
LVDS Cable
LVDS2 Connector

2. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-12010
2.3 Installing the Line Display, Pole Unit, and VFD Stand
2-10
2.3 Installing the Line Display, Pole Unit, and VFD Stand
(LIUST-71-BAAK, KIT-71-POLE, and KIT-71-BASE Series)
• Component Parts
[LIUST-71-BAAK-QM-R]
Line Display Stopper
[KIT-71-POLE-QM-R]
POLE-L (F) POLE-L (R) POLE-S (F)
POLE-S (R) Pole Screw Truss Screw M-3x16
VFD Extension Cable
[KIT-71-BASE-QM-R]
VFD Stand Double Sems Screw M-4x8 (2 pcs.) VFD Base Frame
Rubber Cap

2. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-12010
2.3 Installing the Line Display, Pole Unit, and VFD Stand
2-11
• Installation Procedure (when installing the Line Display with the VFD Stand)
1) Remove the Rear Cover. (Refer to Section 2.1 Installing the Hard Disk Drive (HDD).)
2) Remove the two Hinge Holders from the Rear Cover. (Refer to Section 2.2 Installing the LVDS PC Board
and Back Indicator Unit.)
3) Remove the Front Cover and Side Cover (L). (Refer to Section 2.2 Installing the LVDS PC Board and
Back Indicator Unit.)
4) Remove the four screws, then remove the VFD Frame from the VFD Stand.
5) Insert the VFD Cable and the axis of the Line Display into the VFD Stand.
6) Fit the Stopper onto the axis of the Line Display.
NOTE: Before placing the Line Display so that the front side faces down, set a soft cloth on a table. Failure
to do this may cause the display to get scratched.
Line Display
VFD Cable
VFD Stand
Stopper
VFD Frame
VFD Stand
T-3x8 Screw

2. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-12010
2.3 Installing the Line Display, Pole Unit, and VFD Stand
2-12
7) Hook the VFD Frame as shown in the figure, then secure it with the four screws.
8) Secure the VFD Base Frame onto the POS terminal with the four screws.
9) Lead the VFD Cable as shown in the figure, then secure the Rear Cover onto the POS terminal with the two
screws.
10) Hook the VFD Base Frame onto the VFD Frame at the three portions.
11) Secure the VFD Stand with the two screws.
Hook
T-3x8 Screw
T-3x8 Screw
VFD Base Frame
DSM-4x12 Screw
DSM-4x12 Screw
VFD Base F
r
ame
VFD Frame
VFD Cable
Hook
Rear Cover

2. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-12010
2.3 Installing the Line Display, Pole Unit, and VFD Stand
2-13
12) Attach the Rubber Caps onto the Rear Cover and the VFD Stand.
13) Lead the VFD Cable as shown in the figure.
14) Connect the VFD Cable to COM3.
15) Reassemble in the reverse order of removal.
DSM-4x10 Screw
Rubber Cap
Rear Cover
VFD Stand
VFD Cable
VFD Cable
COM3

2. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-12010
2.3 Installing the Line Display, Pole Unit, and VFD Stand
2-14
• Installation Procedure (when installing the Line Display with the Pole Unit and the VFD Stand)
1) Remove the Rear Cover. (Refer to Section 2.1 Installing the Hard Disk Drive (HDD).)
2) Remove the two Hinge Holders from the Rear Cover. (Refer to Section 2.2 Installing the LVDS PC Board
and Back Indicator Unit.)
3) Remove the Front Cover and Side Cover (L). (Refer to Section 2.2 Installing the LVDS PC Board and
Back Indicator Unit.)
4) Attach the POLE-S (F) and the POLE-S (R) onto the axis of the Line Display so that the Nut of the POLE-S
(R) faces back.
NOTE: Before placing the Line Display so that the front side faces down, set a soft cloth on a table. Failure
to do this may cause the display to get scratched.
5) Disconnect the shorter VFD Cable which is provided for the Line Display as standard, then connect the VFD
Extension Cable to the longer VFD Cable.
6) Attach the POLE-L (F) and the POLE-L (R), then secure them with the screw.
POLE-S (F) POLE-S (R) Nut
VFD Extension Cable
POLE-L (F)
POLE-L (R)
T-3x16 Screw