Techpro TRIDVR-PRE32C Prime Series User manual

2
yr
Warranty
1080p
Resolution
Prime Series Tribrid - User's Manual
Motion
Activated
Recording
PTZ
Control View From
Anywhere
TRIDVR-PRE32C

2
Regulatory information
FCC information
FCC compliance: This equipment has been tested and found to comply with the limits for a digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with
the applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC
Directive 2004/108/EC, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal
waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase
of equivalent new equipment, or dispose of it at designated collection points. For more information, see:
www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal
waste in the European Union. See the product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg).
For proper recycling, return the battery to your supplier or to a designated collection point. For more
information see: www.recyclethis.info.
OUR UNITS DO NOT SUPPORT PAL

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Preventive and Cautionary Tips
Before connecting and operating your DVR, please be advised of the following tips:
•Ensure unit is installed in a well-ventilated, dust-free environment.
•Unit is designed for indoor use only.
•Keep all liquids away from the DVR.
•Ensure environmental conditions meet factory specifications.
•Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it
may cause damage to the sensitive electronics within the unit.
•Use the DVR in conjunction with an UPS if possible.
•Power down the unit before connecting and disconnecting accessories and peripherals.
•A factory recommended HDD should be used for this device.
•Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or
equivalent type only. Dispose of used batteries according to the instructions provided by the manufacturer.

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Trademarks and Registered Trademarks
•Windows and Windows mark are trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries.
•HDMI, HDMI mark and High-Definition Multimedia Interface are trademarks or registered trademarks of
HDMI Licensing LLC.
•The products contained in this manual are authorized by HDMI Licensing LLC with the use right of the
HDMI technology.
•VGA is the trademark of IBM.
•UPnPTM is a certification mark of the UPnPTM Implementers Corporation.
•Other names of companies and product contained in this manual may be trademarks or registered
trademarks of their respective owners.

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Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact dealer.
The figures in this manual are for reference only.
This manual is applicable toTurbo HD DVR. Some function is only for certain models, check the specification
for whether it supports the function.
This product has default user name and password credentials for first time access. You must change these default
credentials to protect against unauthorized access to the product.

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Product Key Features
General
Connectable to HD-TVI and analog cameras;
Connectable to the Coaxitron camera/dome with long transmission distance;
Connectable to IP cameras;
Each channel supports dual-stream. Main stream supports up to 1080P resolution and sub-stream
supports up to WD1 resolution;
Independent configuration for each channel, including resolution, frame rate, bit rate, image quality,
etc.
Encoding for both video stream and video & audio stream; audio and video synchronization during
composite stream encoding;
Watermark technology;
Local Monitoring
HDMI(1)/VGA output at up to 1920*1080 resolution;
1/4/6/8/9/16/25/36 screen live view is supported, and the display sequence of screens is adjustable;
Live view screen can be switched in group and manual switch and automatic cycle live view are also
provided, the interval of automatic cycle can be adjusted;
Quick setting menu is provided for live view;
The selected live view channel can be shielded;
Motion detection, video-tampering detection, video exception alarm, video loss alarm and VCA alarm
functions;
Privacy mask;
Several PTZ protocols supported; PTZ preset, patrol and pattern;
Zooming in/out by clicking the mouse and PTZ tracing by dragging mouse;
HDD Management
For4/8/16ch 720P real time series, up to 2 SATA hard disks can be connected;
For24/32ch 720P real time series and 4/8/16ch 1080P real time 1.5U chassis series, 4 SATA hard disks
and 1 eSATA disk can be connected;
For 4/8/16ch 1080P real time 2U chassis series, 8 SATA hard disks and 1 eSATA disk can be
connected.
(Each disk with a maximum of 4TB storage capacity.)
8 network disks (8 NAS disks, or 7 NAS disks+1 IP SAN disk) can be connected;
Support eSATA disks for recording or backup;
Support S.M.A.R.T. and bad sector detection;
Support HDD sleeping function;
HDD property: redundancy, read-only, read/write (R/W);
HDD group management;
HDD quota management; different capacity can be assigned to different channels;
Recording and Playback
Holiday recording schedule configuration;
Cycle and non-cycle recording modes;
Normal and event video encoding parameters;

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Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm and
VCA;
8 recording time periods with separated recording types;
Pre-record and post-record for motion detection triggered recording, and pre-record time for schedule
and manual recording;
Searching record files by events (alarm input/motion detection);
Customization of tags, searching and playing back by tags;
Locking and unlocking of record files;
Local redundant recording;
Searching and playing back record files by camera number, recording type, start time, end time, etc.;
Smart playback to go through less effective information;
Zooming in for any area when playback;
Reverse playback of multi-channel;
Supports pause, fast forward, slow forward, skip forward, and skip backward when playback, locating
by dragging the mouse on the progress bar;
4/8/16/24/32-ch synchronous playback.
Backup
Export data by a USB, SATA or eSATA device;
Export video clips when playback;
Management and maintenance of backup devices.
Alarm and Exception
Configurable arming time of alarm input/output;
Alarm for video loss, motion detection, video tampering, abnormal signal, video input/recording
resolution mismatch, illegal login, network disconnected, IP confliction, record exception, HDD error,
and HDD full, etc.;
Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and
alarm output;
VCA detection alarm (line crossing detection and intrusion detection) is supported;
Support coaxial alarm;
Automatic restore when system is abnormal.
Other Local Functions
Manual and automatic video quality diagnostics;
Users can operate by mouse and remote control;
Three-level user management; admin user can create many operating account and define their
operating permission, which includes the permission to access any channel;
Completeness of operation, alarm, exceptions and log writing and searching;
Manually triggering and clearing alarms;
Importing and exporting of configuration file of devices;
Getting cameras type information automatically.
Network Functions
1 self-adaptive 10M/100M network interface for 4/8ch 1U classis models; 2 self-adaptive
10M/100M/1000M network interfaces for 2U chassis models, with three working modes configurable:
multi-address, load balance, network fault tolerance; and 1 self-adaptive 10M/100M/1000M network
interface for other models;

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IPv6 is supported;
TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, iSCSI, UPnP™ and
HTTPS are supported;
Extranet access by SIMPLEDDNS.
Support access by Cloud P2P;
TCP, UDP and RTP for unicast;
Auto/Manual port mapping by UPnPTM
Remote search, playback, download, locking and unlocking the record files, and downloading files
broken transfer resume;
Remote parameters setup; remote import/export of device parameters;
Remote viewing of the device status, system logs and alarm status;
Remote keyboard operation;
Remote locking and unlocking of control panel and mouse;
Remote HDD formatting and program upgrading;
Remote system restart and shutdown;
Support upgrading via remote FTP server;
RS-232, RS-485 transparent channel transmission;
Alarm and exception information can be sent to the remote host;
Remotely start/stop recording;
Remotely start/stop alarm output;
Remote PTZ control;
Remote JPEG capture;
Two-way audio and voice broadcasting;
Embedded WEB server.

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Table of Contents
Product Key Features.................................................................................................................................6
Chapter 1 Introduction........................................................................................................................13
1.1 Front Panels...................................................................................................................................14
1.2 IR Remote Control Operations......................................................................................................18
1.3 USB Mouse Operation ..................................................................................................................20
1.4 Input Method Description..............................................................................................................21
1.5 Rear Panel .....................................................................................................................................22
Chapter 2 Getting Started ...................................................................................................................24
2.1 Starting Up and Shutting Down the DVR......................................................................................25
2.2 Using the Wizard for Basic Configuration.....................................................................................27
2.3 Adding and Connecting the IP Cameras........................................................................................31
2.3.1 Adding the Online IP Cameras.............................................................................................31
2.3.2 Editing the Connected IP Cameras and Configuring Customized Protocols........................34
Chapter 3 Live View.............................................................................................................................36
3.1 Introduction of Live View .............................................................................................................37
3.2 Operations in Live View Mode......................................................................................................38
3.2.1 Front Panel Operation..........................................................................................................38
3.2.2 Using the Mouse in Live View.............................................................................................39
3.2.3 Main/Aux Output Switching................................................................................................40
3.2.4 Quick Setting Toolbar in Live View Mode ..........................................................................40
3.3 Channel-zero Encoding.................................................................................................................42
3.4 Adjusting Live View Settings........................................................................................................43
3.5 Manual Video Quality Diagnostics................................................................................................45
3.6 User Logout...................................................................................................................................46
Chapter 4 PTZ Controls......................................................................................................................47
4.1 Configuring PTZ Settings..............................................................................................................48
4.2 Setting PTZ Presets, Patrols & Patterns.........................................................................................50
4.2.1 Customizing Presets.............................................................................................................50
4.2.2 Calling Presets .....................................................................................................................50
4.2.3 Customizing Patrols.............................................................................................................51
4.2.4 Calling Patrols .....................................................................................................................52
4.2.5 Customizing Patterns...........................................................................................................53
4.2.6 Calling Patterns....................................................................................................................54
4.2.7 Customizing Linear Scan Limit ...........................................................................................54
4.2.8 Calling Linear Scan .............................................................................................................55
4.2.9 One-touch Park....................................................................................................................56
4.3 PTZ Control Panel.........................................................................................................................57
Chapter 5 Recording Settings..............................................................................................................58
5.1 Configuring Recording Parameters ...............................................................................................59
5.2 Configuring Record Schedule .......................................................................................................62
5.3 Configuring Motion Detection Record..........................................................................................65

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5.4 Configuring Alarm Triggered Record............................................................................................67
5.5 Configuring VCA Record..............................................................................................................69
5.6 Configuring Manual Record..........................................................................................................71
5.7 Configuring Holiday Record .........................................................................................................72
5.8 Configuring Redundant Recording................................................................................................74
5.9 Configuring HDD Group for Recording........................................................................................76
5.10 Files Protection..............................................................................................................................77
Chapter 6 Playback..............................................................................................................................79
6.1 Playing Back Record Files ............................................................................................................80
6.1.1 Playing Back by Channel.....................................................................................................80
6.1.2 Playing Back by Time..........................................................................................................83
6.1.3 Playing Back by Event Search.............................................................................................83
6.1.4 Playing Back by Tag............................................................................................................86
6.1.5 Playing Back by Smart Search.............................................................................................89
6.1.6 Playing Back by System Logs .............................................................................................90
6.1.7 Playing Back External File ..................................................................................................92
6.2 Auxiliary Functions of Playback ...................................................................................................93
6.2.1 Playing Back Frame by Frame.............................................................................................93
6.2.2 Digital Zoom........................................................................................................................93
6.2.3 Reverse Playback of Multi-channel .....................................................................................93
Chapter 7 Backup ................................................................................................................................95
7.1 Backing up Record Files ...............................................................................................................96
7.1.1 Backing up by Normal Video Search...................................................................................96
7.1.2 Backing up by Event Search................................................................................................99
7.1.3 Backing up Video Clips .....................................................................................................102
7.2 Managing Backup Devices..........................................................................................................105
Chapter 8 Alarm Settings..................................................................................................................107
8.1 Setting Motion Detection.............................................................................................................108
8.2 Setting Sensor Alarms ................................................................................................................. 110
8.3 Detecting Video Loss................................................................................................................... 113
8.4 Detecting Video Tampering......................................................................................................... 115
8.5 Detecting VCAAlarm ................................................................................................................. 117
8.6 Setting All-day Video Quality Diagnostics..................................................................................121
8.7 Handling Exceptions ...................................................................................................................122
8.8 Setting Alarm Response Actions .................................................................................................124
8.9 Triggering or Clearing Alarm Output Manually..........................................................................126
Chapter 9 Network Settings ..............................................................................................................127
9.1 Configuring General Settings......................................................................................................128
9.2 Configuring Advanced Settings...................................................................................................130
9.2.1 Configuring Extranet Access .............................................................................................130
9.2.2 Configuring PPPoE Settings..............................................................................................134
9.2.3 Configuring NTP Server....................................................................................................135
9.2.4 Configuring SNMP............................................................................................................135
9.2.5 Configuring NAT...............................................................................................................136