TEKTELIC Communications Kona Macro Gateway User manual

TEKTELIC COMMUNICATIONS INC.
Document type:
Quick Start Guide
Document
number:
T0005158_QS
Document version:
0.3
Product name:
Kona Macro Gateway
TEKTELIC Communications Inc.
7657 10th Street NE
Calgary, AB, Canada T2E 8X2
Phone: [phone]
© 2018 TEKTELIC Communications Inc., All rights reserved.
All products, names and services are trademarks and registered trademarks of their respective companies.
Disclaimer:
Material contained in this document is subject to change without notice. The material herein is solely for
information purposes and does not represent a commitment by TEKTELIC or its representatives. TEKTELIC has
prepared the information contained in this document solely for use by its employees, agents, and customers.
Dissemination of this information and/or concepts to other parties is prohibited without the prior written consent
of TEKTELIC. In no event will TEKTELIC be liable for any incidental or consequential damage in connection with the
furnishing, performance or use of this material.
TEKTELIC reserves the right to revise this publication in accordance with formal change control procedures defined
by TEKTELIC.

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Table of Contents
1Introduction............................................................................................................................. 3
2What is in the Box.................................................................................................................... 4
2.1 Product and installation material..................................................................................... 4
3Quick Start Setup ..................................................................................................................... 5
3.1 Required Equipment ........................................................................................................ 5
3.2 Quick Start Procedure ...................................................................................................... 6
3.3 LED States....................................................................................................................... 12
4Troubleshooting Tips ............................................................................................................. 13
4.1 Can’t install/launch the KonaFT ..................................................................................... 13
4.2 KonaFT can’t connect with Macro Gateway .................................................................. 13
4.3 LED remains Flashing Green........................................................................................... 13
4.4 Finding out Gateway’s IP address .................................................................................. 13
4.5 GPS –No Lock................................................................................................................. 13
4.6 3G/4G ............................................................................................................................. 13
5References ............................................................................................................................. 14

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1Introduction
This guide provides step by step instructions and troubleshooting tips to users to setup their
Gateway quickly and correctly with a Network Server.

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2What is in the Box
2.1 Product and installation material
For different Kona Macro models and field installation, refer Kona Macro User Guide
T0005158_UG.
•Kona Macro Gateway
•Wall Mounting Bracket and Screws
•Power Connector
•Ground Cable
•RJ-45 Cable Weatherproof Adaptor
•Test Certificate (Includes Shortened Declaration of Conformance on EU versions only)
Figure 1: Equipment inside the Box

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3Quick Start Setup
3.1 Required Equipment
The following equipment is required for commissioning and monitoring the Kona Macro
Gateway.
1. Laptop running Windows XP/Vista/7
2. KonaFT self-extracting installer (software)
3. Kona Macro Gateway
4. Cat5 or better Ethernet cable
5. RF antenna(s) for LoRa communication
6. DC Power Supply (48VDC and Current Should be 1A or greater) or POE++ (support
56VDC output and can supply 0.8A or greater of current.)

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3.2 Quick Start Procedure
1. Gateway Setup:
Follow the below diagram to setup Macro gateway. Make sure that the Ethernet cable,
and LoRa antenna are connected to their respective ports properly on the Gateway.
Figure 2: Gateway Setup
2. Install KonaFT on Windows laptop or PC. Copy the KonaFT self-extracting installer
software onto the computer then double-click on the installer icon to start the installation
process.
3. Register Gateway and Sensor on Network Server:

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Register your Sensor (with OTAA) and Gateway on the Network Server. (Follow the
Tektelic Network Server Guide T0005158_NS.)
4. Apply power to the Gateway using either DC power or POE:
a. For DC power, apply 48VDC power to the Kona Macro Gateway. Ensure that
current limit of power supply is set for 1A or greater. Current draw is
approximately 0.2A during initialization and 0.5A when initialization is complete.
If there is no current, the polarity of the DC power cable connection may be
reversed, or the power source may not be configured properly.
b. If using POE, the injector must support 56VDC output and can supply 0.8A or
greater of current.
5. Module Bootup:
Bootup time of the Gateway is approximately 2 minutes. During bootup, the LED status
is Flashing Green.
6. Module LED status:
After bootup, LED status will be Flashing RED. The LED will remain flashing red until the
Gateway receives a downlink packet from the Network Server. Upon reception of a
downlink packet from the Network Server, the LED will change to Solid Green. (Refer
table 1 for different LED states).
7. Retrieve Module IP address:
The Kona Macro Gateway supports DHCP on the Ethernet port. The Gateway MAC
address is printed on the Gateway label. Using the MAC address and your local DHCP
tools, determine the IP address of the Gateway.
8. Start KonaFT:
Launch KonaFT. Enter your gateway’s IP address and port number 161 (default) on
KonaFT then Select Start Button.

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Figure 3: Start KonaFT
9. Verify GPS:
The Kona Macro gateway should be placed such that there is a clear view of the sky
from the top face of the module. When GPS lock is achieved, a GPS status of “Locked”
will appear on KonaFT along with its GPS coordinates.
Figure 4 : GPS Information

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10. Verify 3G/4G Connectivity (on applicable modules only):
The Wireless Modem tab in KonaFT is only displayed on modules with a modem and
provides LTE modem information, Network provider information, APN information,
RF information, call statistics and IP address.
▪Select the “Wireless Modem” tab and click “Poll Now” button in each section
▪Verify a public IP is assigned in the top window
▪Verify Session State is CONNECTED in the Home Network window
▪Verify Call Status is CONNECTED in the Call Statistics window
▪The APN setting of the modem can be viewed in the Active Profile Parameters
window
▪Signal Strength (RSSI) of the cellular connection is displayed in the RF Information
window
Figure 5: Wireless Modem Information
11. Verify Firewall configuration:
▪Select Firewall tab on KonaFT, then select “Read Firewall Configuration”. The
existing firewall rules will be displayed.
▪Default Firewall rules will allow SSH connectivity from any address.
▪Please contact Tektelic if pre-loaded Firewall rules are required from the Factory.
▪The Firewall tab allows users to edit, create or delete Firewall rules for the
Gateway.

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Figure 6: Firewall Information
12. Verify LoRa traffic:
LoRa operation can be confirmed by using an OTAA sensor and joining with a Network
Server.
▪Ensure that both Gateway and Sensor is registered on the network server.
▪Power on the sensor to initiate the join request.
▪When the Gateway receives an uplink packet (the join request from the Sensor),
the CRC passed and #of received packets fields in KonaFT will increment.
Figure 7: # of received packets and CRC information

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▪A join response from the Network Server will transmit a downlink packet to the
sensor. This will increment the #of transmitted packets in KonaFT and LED status
will change to Solid Green. (Refer table 1 for different LED states).
Figure 8: # of transmitted packets
Note:
At this point of time, you can check on NS that gateway is online and view the
uplink and downlink packets. (Follow the Tektelic Network Server Guide
T0005158_NS.)

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3.3 LED States
The following table describes different LED behaviours.
LED States
Functional Description
How long is it reasonable to stay in this
state
No LEDs
No Power to gateway.
Until power is applied.
Flashing Green
(Start-Up)
Module is Initializing
Up to 15 minutes –Includes time for
software upgrade or recovery. Typical boot
time is < 2 minutes.
Flashing Green
(Operation)
No downlink packets have been
transmitted by the gateway in
the last 10 minutes.
When GPS signal is unlocked
from locked state for 24 hours.
Until the gateway starts transmitting
packets. (downlink packets)
Until GPS is locked again.
Solid Green
Gateway is operational with a
packet forwarder running.
LoRaWAN packet transmission
and reception functions are
operating normally.
It should stable in this state.
Solid RED
Unit is in fault condition and
requires service
Undesired stable state. Power cycle the
gateway. If the condition persists, contact
customer support.
Table 1: Different LED States

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4Troubleshooting Tips
4.1 Can’t install/launch the KonaFT
Missing LIBAY32.dll - Check whether open SSL is installed or not.
4.2 KonaFT can’t connect with Macro Gateway
Check the IP address of the Macro gateway is correct. Check network connection is available.
4.3 LED remains Flashing Green
Check power supply capabilities. If the current is < 0.5V then radio won’t start, and the
gateway will start continuously.
4.4 Finding out Gateway’s IP address
Check router logs or use IP scanner tools to look for gateway’s MAC address and associated
IP address.
4.5 GPS –No Lock
Check antenna cable and antenna location. GPS Antenna should support 5V to active
antenna. Make sure that your antenna support this.
4.6 3G/4G
Check APN settings via KonaFT (refer Figure 5). Check if SIM is activated by checking with
your provider. You need to know ICCID from the label on the gateway before talking to your
provider.

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5References
[1] Kona Macro User Guide T0005158_UG, 2018.
[2] Tektelic Network Server Guide T0005158_NS, 2018.
[3] Kona Macro FAQ T0005158_FAQ, 2018.