AudioCodes Mediant 800 Series Assembly instructions

Hardware Installation Manual
AudioCodes Gateway & Session Border Controller Series
Mediant 800 Gateway
and E-SBC
Version 7.2

Notice Mediant 800 Gateway & E-SBC | Hardware Installation Manual
Notice
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes can-
not guarantee accuracy of printed material after the Date Published nor can it accept
responsibility for errors or omissions. Updates to this document can be downloaded from
https://www.audiocodes.com/library/technical-documents.
This document is subject to change without notice.
Date Published: November-20-2019
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of with
unsorted waste. Please contact your local recycling authority for disposal of this product.
Customer Support
Customer technical support and services are provided by AudioCodes or by an authorized
AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes
products and for contact information, please visit our website at
https://www.audiocodes.com/services-support/maintenance-and-support.
Documentation Feedback
AudioCodes continually strives to produce high quality documentation. If you have any comments
(suggestions or errors) regarding this document, please fill out the Documentation Feedback form
on our website at https://online.audiocodes.com/documentation-feedback.
Stay in the Loop with AudioCodes
Notes and Warnings
Read and adhere to all warning statements in this document before installing the
device.
The device is an INDOOR unit and therefore, must be installed only indoors. In addition,
FXS and Ethernet port interface cabling must be routed only indoors and must not exit
the building.
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Notice Mediant 800 Gateway & E-SBC | Hardware Installation Manual
Caution Electrical Shock: Do not open or disassemble this device. The device carries
high voltage and contact with internal components may expose you to electrical shock
and bodily harm.
The device must be installed and serviced only by qualified service personnel.
The device must be installed ONLY in restricted access locations that are compliant
with ETS 300 253 guidelines where equipotential bonding has been implemented.
Disconnect the device from the mains and Telephone Network Voltage (TNV) before
servicing.
Open source software may have been added and/or amended for this product. For
further information, please visit our website at https://www.audiocodes.com/services-
support/open-source/ or contact your AudioCodes sales representative.
Related Documentation
Document Name
SBC-Gateway Series Release Notes for Latest Release Versions
SBC-Gateway Series Release Notes for Long Term Support Versions
Gateway and SBC CLI Reference Guide
Mediant 800 Gateway and E-SBC User's Manual
Document Revision Record
LTRT Description
10259 FXO warning statement.
10260 Power amperage updated.
10261 E1 cabling warning statement regarding STP.
10262 Max. power consumption.
10263 Power surge warnings; AC input current.
10265 Miscellaneous formatting.
10266 E1/T1 PSTN fallback added.
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Notice Mediant 800 Gateway & E-SBC | Hardware Installation Manual
LTRT Description
10267 AC power cable warning (Japanese).
10680 BRI cabling warning; LED label for console port; Status LED state typo.
10681 Download URL for CentOS driver.
10682 Typo fixed re 19-inch rack mounting brackets.
10683 Logo updated; fallback updated.
10684 Lifeline splitter cable – not supplied.
10685 Wall mounting added; Mediant 800C added; Mediant 800A removed; logos updated;
CENTOS removed.
10687 Power fuse updated; AC power rating updated; warnings added for grounding; cable
type for LAN updated.
10688 PRI PSTN fallback hardware note updated; OSN driver download note removed.
10689 Logo updated on front panel.
10690 Mediant 800C rear panel updated with correct Amps.
10691 Button press duration updated for reset to defaults; trademarks.
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Content Mediant 800 Gateway & E-SBC | Hardware Installation Manual
Table of Contents
1 Introduction 1
2 Unpacking the Device 2
3 Physical Description 3
Physical Dimensions and Operating Environment 3
Front Panel Description 3
Ports and Buttons 3
LEDs Description 5
LAN Interface LEDs 5
FXS LEDs 5
FXO LEDs 5
BRI LEDs 6
E1/T1 (PRI) LEDs 6
STATUS LED 6
Power LEDs 7
Rear Panel Description 8
4 Mounting the Device 10
Desktop Mounting 10
Wall Mounting 10
19-Inch Rack Mounting 12
Using a Pre-Installed Rack Shelf 13
Using Mounting Brackets 13
5 Cabling the Device 15
Grounding and Surge Protection 15
Connecting to LAN 16
Connecting to Analog Devices 18
Connecting the FXS Interfaces 18
Connecting the FXO Interfaces 19
Connecting the FXS Analog Lifeline 20
ISDN BRI Interfaces 21
Connecting to BRI Lines 21
Connecting PSTN Fallback for BRI Lines 22
Connecting ISDN E1/T1 Interfaces 23
Connecting to ISDN PRI (E1/T1) Trunks 23
Connecting PSTN Fallback for E1/T1 Trunks 24
Connecting to a Computer for Serial Communication 25
Connecting the OSN Server 26
Connecting to Power 27
Connecting to AC Power 28
Connecting to DC Power 29
6 Maintenance 32
Replacing the Power Fuse 32
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CHAPTER1 Introduction Mediant 800 Gateway & E-SBC | Hardware Installation Manual
1 Introduction
This document provides a hardware description of the Mediant 800 Gateway and E-SBC (hereafter
referred to as device) and step-by-step procedures for mounting and cabling the device.
The device supports the following interfaces (customer ordered):
■E1/T1 (PRI):
●Mediant 800B: Up to 2 E1/T1 port interfaces (over single copper wire pair).
●Mediant 800C: Up to 4 E1/T1 port interfaces
■Up to 8 BRI ports (supporting up to 16 voice channels).
■Up to 12 FXS port interfaces.
■Up to 12 FXO port interfaces.
■12 LAN Ethernet interfaces - up to 4 Gigabit Ethernet ports and up to 8 Fast Ethernet ports.
These ports operate in port-pair redundancy, providing up to 6 port-pair groups.
■Open Solutions Network (OSN) server platform for hosting third-party applications such as an
IP PBX.
■Power:
●Mediant 800B: Single AC power inlet
●Mediant 800C: Single AC power inlet, and a DC power inlet (optional, customer ordered)
●Mediant 800 includes two hardware revisions which differ as follows:
✔Mediant 800B: Max. 2 E1/T1; AC power only
✔Mediant 800C: Max. 4 E1/T1; AC and DC power (optional)
●Hardware configurations may change without notice. Currently available hardware
configurations are listed in AudioCodes Price Book. For available hardware
configurations, contact your AudioCodes sales representative.
●The Fast Ethernet ports are available only on "pure" SBC Mediant 800 (i.e., without
PSTN / Gateway interfaces).
●For software configuration, refer to the User's Manual.
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CHAPTER2 Unpacking the Device Mediant 800 Gateway & E-SBC | Hardware Installation Manual
2 Unpacking the Device
Follow the procedure below for unpacking the carton in which the device is shipped.
➢To unpack the device:
1. Open the carton and remove packing materials.
2. Remove the chassis from the carton.
3. Check that there is no equipment damage.
4. Ensure that in addition to the chassis, the package contains the following items:
●Four anti-slide bumpers for desktop installation
●Two mounting brackets for 19-inch rack mounting
●One AC power cord
●(Mediant 800C only) one AC/DC power adaptor (optional, separate orderable item)
5. Check, retain and process any documents.
If there are any damaged or missing items, notify your AudioCodes sales representative.
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CHAPTER3 Physical Description Mediant 800 Gateway & E-SBC | Hardware Installation Manual
3 Physical Description
This section provides a physical description of the device.
Physical Dimensions and Operating Environment
The device's physical dimensions and operating environment are listed in the following table:
Table 3-1: Physical Dimensions and Operating Environment
Physical Specification Description
Dimensions (H x W x D) 1U x 32 x 34.5 cm (12.6 x 13.6 inches)
Weight 2.5 kg (5.5 lbs.)
Environmental ■Operational: 5 to 40°C (41 to 104°F)
■Storage: -25 to 85°C (-13 to 185°F)
■Humidity: 10 to 90% non-condensing
Front Panel Description
The front panel provides the telephony port interfaces, various networking ports, reset pinhole
button, and LEDs.
Ports and Buttons
The device's front panel is shown in the following figure and described in the subsequent table.
Figure 3-1: Mediant 800B Front Panel
Figure 3-2: Mediant 800C Front Panel
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CHAPTER3 Physical Description Mediant 800 Gateway & E-SBC | Hardware Installation Manual
The figures above are used only as an example. The number and type of port interfaces
depends on the ordered model.
Table 3-2: Front Panel Description
Item # Label Description
1 Mediant 800B:
POWER /
STATUS
Mediant 800C:
AC PWR /DC
PWR /
STATUS
Power and operating status LEDs. For more information, see
LEDs Description on the next page.
2FXS /FXO /
BRI /PRI
Telephony port interfaces that can include one or a combination
of the following, depending on the ordered model:
■FXS port interfaces (RJ-11)
■FXO port interfaces (RJ-11)
■ISDN BRI port interfaces (RJ-45)
■ISDN PRI (E1/T1) port interfaces (RJ-48)
Note:
■The FXS/FXO interfaces support loop-start signalling (indoor
only).
■For supported hardware configuration options, refer to the
Release Notes.
3GE Up to four 10/100/1000Base-T (Gigabit Ethernet) LAN ports for
connecting IP phones, computers, or switches. These ports
support the following features:
■1+1 LAN port redundancy: These ports are grouped in pairs,
where one port is active and the other redundant. When a
failure occurs in the active port, a switchover is done to the
redundant port.
■Half- and full-duplex modes
■Auto-negotiation
■Straight or crossover cable detection
4FE Eight Fast Ethernet (10/100Base-TX) RJ-45 LAN ports for
connecting IP phones, computers, or switches. The supported
port features are the same as the GE ports (see Item #6 above).
Note: The Fast Ethernet ports are available only on "pure" SBC
Mediant 800 (i.e., without PSTN / Gateway interfaces).
5 // Reset pinhole button for resetting the device and optionally, for
restoring the device factory defaults. To restore the device to
factory defaults, with a paper clip or any other similar pointed
object, press and hold down the Reset pinhole button for at least
15 seconds (but no more than 25 seconds).
6CONSOLE RS-232 port (RJ-45) for serial communication.
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CHAPTER3 Physical Description Mediant 800 Gateway & E-SBC | Hardware Installation Manual
Item # Label Description
7USB/WWAN Two USB ports that can be used for various functionality such as
saving debug captures to a USB storage device.
LEDs Description
The front panel provides various LEDs depending on the device's hardware configuration (e.g., the
available telephony interfaces). These LEDs are described in the subsequent subsections.
LAN Interface LEDs
Each LAN port provides a LED (located on its left) for indicating LAN operating status, as described
in the following table.
Table 3-3: LAN LEDs Description
LED Color LED State Description
Green On Ethernet link established.
Flashing Data is being received or transmitted.
- Off No Ethernet link.
FXS LEDs
Each FXS port provides a LED for indicating operating status, as described in the following table.
Table 3-4: FXS LEDs Description
LED
Color
LED
State Description
Green On Phone is off-hooked.
Flashing Rings the extension line.
Red On ■Error - malfunction in line or out of service due to Serial Peripheral
Interface (SPI) failure.
■Disabled port initiated by user (using the CLI command, analog-port-
enable)
- Off Phone is on hook.
- Off No power received by the device.
FXO LEDs
Each FXO port provides a LED for indicating operating status, as described in the following table.
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CHAPTER3 Physical Description Mediant 800 Gateway & E-SBC | Hardware Installation Manual
Table 3-5: FXO LEDs Description
LED
Color
LED
State Description
Green On FXO line is off-hooked toward the PBX.
Flashing Ring signal detected from the PBX.
Red On ■Error - malfunction in line or out of service due to Serial Peripheral
Interface (SPI) failure.
■Disabled port initiated by user (using the CLI command, analog-
port-enable)
- Off Line is on hook.
- Off No power received by the device.
BRI LEDs
Each BRI port provides a LED for indicating operating status, as described in the following table:
Table 3-6: BRI LEDs Description
Color State Description
Green On Physical layer (Layer 1) is synchronized (normal operation).
Red On Physical layer (Layer 1) is not synchronized.
- Off Trunk is not active.
E1/T1 (PRI) LEDs
Each trunk port provides a LED for indicating operating status, as described in the following table:
Table 3-7: E1/T1 LEDs Description
Color State Description
Green On Trunk is synchronized (normal operation).
Red On Loss due to any of the following signals:
■LOS - Loss of Signal
■LOF - Loss of Frame
■AIS - Alarm Indication Signal (the Blue Alarm)
■RAI - Remote Alarm Indication (the Yellow Alarm)
- Off Failure / disruption in the AC power supply or the power is currently not being
supplied to the device through the AC power supply entry.
STATUS LED
The STATUS LED indicates the operating status, as described in the following table.
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CHAPTER3 Physical Description Mediant 800 Gateway & E-SBC | Hardware Installation Manual
Table 3-8: STATUS LED Description
LED
Color LED State Description
Green On The device is operational and in Standalone mode (not in High-
Availability mode).
Fast
Flashing
■Initial rebooting stage.
■Software upgrade (.cmp file) in process (supported only from
Software Version 7.2).
Slow Flash HA mode - LED on Active device.
Slow-Fast
Flash
HA mode - LED on Redundant device.
Red On Boot failure.
Off Advanced rebooting stage.
Power LEDs
The power LEDs depend on the Mediant 800 model.
Power LED
The POWER LED indicates the power supply status, as described in the following table.
Table 3-9: POWER LED Description
LED Color LED State Description
Green On Power is received by the device.
- Off No power received by the device.
The POWER LED is applicable only to Mediant 800B.
AC PWR LED
The AC PWR LED indicates the AC power supply status, as described in the following table.
Table 3-10: AC PWR LED Description
Color State Description
Green On AC power is received by the device.
- Off No power received by the device.
The AC PWR LED is applicable only to Mediant 800C.
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CHAPTER3 Physical Description Mediant 800 Gateway & E-SBC | Hardware Installation Manual
DC PWR LED
The DC PWR LED indicates the DC power supply status, as described in the following table.
Table 3-11: DC PWR LED Description
Color State Description
Green On DC power is received by the device.
- Off No power received by the device.
The DC PWR LED is applicable only to Mediant 800C.
Rear Panel Description
The device's rear panel is shown in the following figure and described in the subsequent table.
Figure 3-3: Mediant 800B Rear Panel
Figure 3-4: Mediant 800C Rear Panel
The figures above are used only as an example. The Open Network Solution (OSN)
server ports are a customer ordered item and depend on the ordered OSN server
platform.
Table 3-12: Rear Panel Description
Item # Label Description
1OSN USB Three USB ports (Standard-A type) for connecting computer
peripherals (e.g., mouse and keyboard). These are used when
implementing the OSN.
Note: These ports are available only if the device is equipped with
the OSN server (customer ordered).
2OSN VGA 15-Pin DB-type female VGA port for connecting to a monitor
(screen). This port is used when implementing the OSN.
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CHAPTER3 Physical Description Mediant 800 Gateway & E-SBC | Hardware Installation Manual
Item # Label Description
Note: This port is available only if the device is equipped with the
OSN server (customer ordered).
3 - Reset button for resetting the OSN server.
4GE 1
GE 2
10/100/1000Base-T Ethernet ports (RJ-45) for connecting directly to
the OSN server. For example, one port can be connected to the LAN
(to IP Phones) and the second port to the WAN interface (to an IP
PBX).
Note: The number of ports depends on ordered OSN server platform
(see Connecting the OSN Server on page26).
5 Protective earthing screw.
6 Mediant
800B: 100-
240V~4A
50-60Hz
Mediant
800C: 100-
240V~1.5A
50-60Hz
3-Prong AC power supply entry.
7DC IN 12V-
10A
DC power inlet for accepting a DC terminal block plug.
Note:
■DC power is applicable only to Mediant 800C.
■Use only the AC/DC power adaptor that is supplied by
AudioCodes to connect the DC inlet.
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CHAPTER4 Mounting the Device Mediant 800 Gateway & E-SBC | Hardware Installation Manual
4 Mounting the Device
The device can be mounted in one of the following ways:
■Placed on a desktop – see Desktop Mounting below
■Mounted on a wall – see Wall Mounting below
■Installed in a standard 19-inch rack – see 19-Inch Rack Mounting on page12
Do not place any equipment directly on top of the device or adjacent to its sides (at least
13-cm separation). In addition, if you are mounting the device in a 19-inch rack, ensure
that at least a 3U separation is maintained between the device and other mounted
devices or equipment.
Desktop Mounting
The device can be placed on a desktop when its four anti-slide bumpers (supplied) are attached to
the underside of the device.
➢To attach the anti-slide rubber bumpers to the device:
1. Flip the device over so that its underside faces up.
2. Locate the four anti-slide grooves on the underside - one in each corner.
3. Peel off the adhesive, anti-slide rubber feet and stick one in each anti-slide groove.
Figure 4-1: Rubber Foot Attached to Underside of Device
4. Flip the device over again so that it rests on the rubber feet and place it in the required position
on a desktop.
Wall Mounting
The device can be mounted on a wall using side mounting brackets (separate orderable item).
➢To mount the device on a wall:
1. Using a Philips-head screwdriver, attach the mounting brackets (supplied) to both sides of the
chassis using the screws (supplied), as shown in the following figure. Each bracket is secured
to the chassis using three screws.
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CHAPTER4 Mounting the Device Mediant 800 Gateway & E-SBC | Hardware Installation Manual
Figure 4-2: Attaching the Mounting Brackets to Chassis
2. Mark the drilling locations of the four mounting holes on the wall. You can use the chassis with
the attached wall-mounting brackets as a template. For this two people are needed, one to hold
the chassis and one to mark the holes. Hold the chassis so that the mounting brackets are
flush against the wall. Make sure that the orientation of the chassis is correct –front panel
facing up (toward the ceiling). Make sure that the chassis is horizontal with the floor (you can
use a level). With a pencil, stencil the mounting brackets' keyholes on the wall.
3. Remove the chassis and place it on a horizontal surface.
4. Drill holes in the wall where you marked the keyholes.
5. Insert wall anchors (not supplied) of appropriate size into each drilled hole.
6. With one person holding the chassis flush against the wall with the mounting brackets'
keyholes aligned with the wall anchors, Philips pan-head wood screws of 20-mm length (not
supplied) to secure the brackets to the wall.
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CHAPTER4 Mounting the Device Mediant 800 Gateway & E-SBC | Hardware Installation Manual
Figure 4-3: Attaching the Chassis with Mounting Brackets to Wall
19-Inch Rack Mounting
The device can be installed in a standard 19-inch rack by implementing one of the following
mounting methods:
■Placing it on a pre-installed shelf in a 19-inch rack – see Using a Pre-Installed Rack Shelf on
the next page
■Attaching it directly to the rack’s frame using the device's mounting brackets (supplied) that
need to be attached to the chassis – see Using Mounting Brackets on the next page
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CHAPTER4 Mounting the Device Mediant 800 Gateway & E-SBC | Hardware Installation Manual
Rack Mount Safety Instructions: When installing the chassis in a rack, implement the
following safety instructions:
●Elevated Operating Ambient Temperature: If installed in a closed or multi-unit rack
assembly, the operating ambient temperature of the rack environment may be
greater than room ambient temperature. Therefore, consideration should be given to
installing the equipment in an environment with maximum ambient temperature
(Tma) of 40°C (104°F).
●Reduced Air Flow: Installation of the equipment in a rack should be such that the
amount of air flow required for safe operation on the equipment is not compromised.
●Mechanical Loading: Mounting of the equipment in the rack should be such that a
hazardous condition is not achieved due to uneven mechanical loading.
●Circuit Overloading: Consideration should be given to the connection of the
equipment to the supply circuit and the effect that overloading of the circuits might
have on over-current protection and supply wiring. Appropriate consideration of
equipment nameplate ratings should be used when addressing this concern.
●Reliable Earthing: Reliable earthing of rack-mounted equipment should be
maintained. Particular attention should be given to supply connections other than
direct connections to the branch circuit (e.g., use of power strips). For earthing the
device, see Grounding and Surge Protection on page15.
Using a Pre-Installed Rack Shelf
The procedure below describes how to place the device on a pre-installed shelf in a 19-inch rack.
➢To mount the device on a pre-installed shelf in the rack:
1. Before installing it in the rack, ensure that you have a pre-installed rack shelf on which the
device can be placed.
2. Place the device on the pre-installed shelf in the rack.
Using Mounting Brackets
The procedure below describes how to mount the device in a 19-inch rack. Rack mounting involves
placing the device on a pre-installed rack shelf (not supplied) and then securing the device to the
rack frame using mounting brackets (supplied).
Figure 4-4: Mounting Brackets
➢To mount the device in a 19-inch rack using mounting brackets:
1. Attach the two mounting brackets (supplied) to each side of the device's chassis, using the
supplied screws, as shown in the following figure:
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CHAPTER4 Mounting the Device Mediant 800 Gateway & E-SBC | Hardware Installation Manual
Figure 4-5: Attaching the Mounting Brackets
2. Place the device on a pre-installed shelf in the rack.
3. Attach the ends of the mounting brackets (that you installed in Step 1) to the vertical track of
the rack's frame, using standard 19-inch rack bolts (not supplied).
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CHAPTER5 Cabling the Device Mediant 800 Gateway & E-SBC | Hardware Installation Manual
5 Cabling the Device
This chapter describes the cabling of the device.
Grounding and Surge Protection
The device must be connected to earth (grounded) using an equipment-earthing conductor.
Protective Earthing
The equipment is classified as Class I EN60950 and UL60950 and must be earthed at
all times.
Finland: "Laite on liltettava suojamaadoituskoskettimilla varustettuun pistorasiaan."
Norway: "Apparatet rna tilkoples jordet stikkontakt."
Sweden: "Apparaten skall anslutas till jordat uttag."
Grounding and Power Surge Protection
●The device must be installed only in telecommunication sites / centers in
compliance with ETS 300-253 requirements "Earthing and Bonding of
Telecommunication Equipment in Telecommunication Centers".
●Prior to installation, earth loop impedance test must be performed by a certified
electrician to ensure grounding suitability at the power outlet intended to feed the
unit. It is essential that the impedance will be kept below 0.5 ohms!
●Proper grounding is crucial to ensure the effectiveness of the lightning protection,
connect the device permanently to ground (as described in the procedure below).
The device's grounding screw must be connected to the equipotential grounding
bus bar located in the Telecommunication rack or installation site, using a wire of 6
mm2 surface wire. If the device is installed in a rack with other equipment, the rack
must be connected to the equipotential grounding bus bar of the
Telecommunication room, using a stranded cable with surface area of 25 mm2. The
length of this cable must be as short as possible (no longer than 3 meters).
●The device does not include primary telecom protection! When the FXO telephone
lines are routed outside the building, additional protection - usually a 350V three-
electrode Gas Discharge Tube (GDT) as described in ITU-T K.44 - must be
provided at the entry point of the telecom wires into the building (usually on the
main distribution frame / MDF), in conjunction with proper grounding. The center pin
of the GDT (MDF grounding bar) must be connected to the equipotential grounding
bus bar of the Telecommunication room.
●Failing to install primary surge protectors and failing to comply with the grounding
instructions or any other installation instructions, may cause permanent damage to
the device!
●As most of the installation is the responsibility of the customer, AudioCodes can
assume responsibility for damage only if the customer can establish that the device
does not comply with the standards specified above (and the device is within the
hardware warranty period).
●The device complies with protection levels as required by EN 55024/EN 300386.
Higher levels of surges may cause damage to the device.
●To protect against electrical shock and fire, use a minimum of 26-AWG wire size to
connect the FXO ports.
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