TekTone Tek-CARE NC300II Manual

Tek-CARE®NC300II
UL®1069 Listed Nurse Call System
Operation, Installation and Service Manual
The Tek-CARE® NC300II Series Nurse Call System is designed for hospitals,
nursing homes and congregate living centers. It utilizes microprocessor based
technology to provide communications between facility sta and patients, as well
as an array of information system features and tools. Specic system components
are supervised for reliable operation.
IL715
SECTION E
Rev. 19 - 07/2013
Download a Tek-CARE®NC300II
PowerPoint training presentation from
www.tektone.com/training
www.tektone.com
Phone: [phone]
Toll-Free: [phone]
Sales: Option 2
Tech Support: Option 3
277 Industrial Park Road
Franklin, NC 28734
[email protected]
Fax: [phone]

ii • IL715 Tek-CARE®NC300II Manual Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Operating Software: TekNIOS™ II
The software described in this manual is furnished under a license agreement and may be used only in accordance with the
terms of the agreement.
Operation, Installation and Service Manual
Copyright © 2001–2013 TekTone®Sound & Signal Mfg., Inc., All rights reserved.
No part of this publication may be copied without the express written permission of TekTone®Sound & Signal Mfg., Inc. The
content of this manual is furnished for informational use only, is subject to change without notice, and should not be construed
as a commitment by TekTone®Sound & Signal Mfg., Inc. TekTone®Sound & Signal Mfg., Inc. assumes no responsibility or
liability for any errors or inaccuracies that may appear in this documentation.
TekTone, the TekTone logo, Tek-Alert, Tek-Bridge, Tek-Call, Tek-Care, Tek-Check-In, Tek-Com, Tek-Entry, Tek-Guard, Tek-Micro,
Tek-MMARS, Tek-Paging, Tek-Safe and Tek-Status are either registered trademarks or trademarks of TekTone®Sound & Signal
Mfg., Inc. in the United States and/or other countries. All other trademarks are the property of their respective owners.
TekTone®Sound & Signal Mfg., Inc., 277 Industrial Park Road, Franklin, North Carolina 28734, USA.

IL715 Tek-CARE®NC300II Manual • iii
Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Table of Contents
A Word about ESD (Electrostatic Discharge) ..................... vi
System Introduction ............................................ 1
System Operating Instructions .................................. 2
NC304, NC304LCD, NC305LCD Master Station Controls and Indicators ....... 2
NC304, NC304LCD, NC305LCD Master Station Connections................. 4
NC306 Master Station Controls and Indicators ............................ 5
NC306 Master Station Connections ..................................... 6
NC313 VGA Monitor Controls .......................................... 7
NC315 LCD VGA Monitor Controls ...................................... 8
NC305LCD Master Station, NC313 & NC315 Monitors Call Display ........... 9
NC304, NC304LCD, NC305LCD Master Operation ........................ 11
NC306 Master Operation............................................. 16
Patient Station Operation............................................. 19
IR310-series Staff and IR315-series Duty Station Operation ............... 24
SF337C Water Resistant Pull/Pull Cord Emergency Switch Operation ....... 24
SF340B and SF381 Pull/Pull Cord Emergency Switch Operation............ 26
SF341B and SF382 Code Call Switch Operation .......................... 26
SF350B Nurse/Aide Presence Station Operation ......................... 26
SF250 Staff Presence Station Operation................................. 27
LI380, LI384A, LI386-series Dome/Zone Light Operation ................. 27
System Conguration and Programming ....................... 28
How to Set System Date and Time ..................................... 28

using NC304, NC304LCD, NC305LCD Master Stations ............. 30
Keyboard Functions ................................................. 37
Update NC305LCD Software .......................................... 39
Update the Central Equipment using an NC305LCD Master Station ......... 39
NC304-series & NC351(A)-series Software Component Upgrades .......... 40
Station Database Functions using an NC305LCD Master Station ........... 42
Station Database Functions using an NC304-series Master Station.......... 43
 ............. 49
Programming Pagers and Remote Stations with the NC306 Master Station... 52
NC306 Software Component Upgrades ................................ 55
System Installation ............................................ 56
Problems to Avoid .................................................. 57
Equipment Descriptions, Requirements and Locations.................... 57
Wiring Installation .................................................. 64
 ................................. 65
System Test Instructions....................................... 70
System Maintenance Instructions............................... 71
System Troubleshooting Guide ................................. 75
System Event Logging ............................................... 76
Voltage Readings ................................................... 77
Symptoms and Suggestions........................................... 79

Table of Contents
iv • IL715 Tek-CARE®NC300II Manual Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Illustrations
Figure 1—NC304LCD Master Station ................................... 2
Figure 2—NC305LCD Master Station ................................... 2
Figure 3—NC304, NC304LCD Master Station (rear view of cabinet).......... 4
Figure 4—NC305LCD Master Station (rear view of cabinet) ................ 4
Figure 5—NC306 Master Station ....................................... 6
Figure 6—NC306 Master Station (rear view of cabinet) .................... 6
Figure 7—NC313 VGA Monitor Controls................................. 7
Figure 8—NC315 LCD VGA Monitor Controls............................. 8
Figure 9—Call Display ............................................... 10
Figure 10—Patient Stations (part 1 of 2) ............................... 21
Figure 11—Patient Stations (part 2 of 2) ............................... 22
Figure 12—Call Cords and Pillow Speakers ............................. 23
Figure 13—IR310-series Staff Station.................................. 25
Figure 14—IR315-series Duty Station.................................. 25
Figure 15—SF337C, SF340B, SF381 Emergency Switches ................. 25
Figure 16—SF341B and SF382 Code Call Switches ....................... 25
Figure 17—SF350B Nurse/Aide Presence Station........................ 26
Figure 18—SF250 Staff Presence Station ............................... 26
Figure 19—Menu Map............................................... 29
Figure 20—Station Database Functions Map ............................ 44
Figure 21—Mounting IR-series Stations ................................ 59
Figure 22—Mounting LI380, LI384A, LI386-series Dome/Zone Lights ...... 59
Figure 23—Mounting SF-series Stations................................ 59
Figure 24—NC304 and NC304LCD Potentiometer Functions .............. 66
Figure 25—NC306 Dipswitches and Jumper Settings ..................... 66
Figure 26—NC306 Potentiometer Functions ............................ 66
Figure 27—IR3xx-series Stations Dipswitch Location and Switch Values..... 67
Figure 28—IR315-series Duty Station Layout ........................... 67
Figure 29—Event Printing Sample..................................... 67
Figure 30—Tek-CARE® NC300™II Block Wiring Diagram................... 84
Figure 31—Tek-CARE® NC300™II System Connection Diagram ............. 85
Figure 32—NC304, NC305LCD, NC306 Block Wiring Diagram ............. 86
Figure 33—NC351(A) Wiring Diagram Using Individual Cables ............ 87
Figure 34—NC304, NC304LCD, NC305LCD, NC306
Wiring to Central Equipment .................................. 88
Figure 35—Connector Circuit Interconnections for Addressable Stations .... 89
Figure 36—IR3xx-series Connections to Peripheral Devices ............... 90
Figure 37—IR3xx-series Connections with Supervised Dome Light ......... 91
Figure 38—LI386-series Dome/Zone Light Wiring Diagram ............... 92
Figure 39—RY351B Wiring Diagram................................... 93
Figure 40—RY350B Wiring Diagram................................... 94
Figure 41—PM321B/PM322B Lamp Module Wiring Diagram ............. 95
Figure 42—LI384A Multiple Stations .................................. 96
Figure 43—6 & 7-PIN Connector Outputs for IR3xx-series Stations ......... 97
Figure 44—NC351(A) Serial Connection Diagram........................ 98
Figure 45—NC351/2 Internal Hardware Diagram........................ 99
Figure 46—NC351(A)/2 Internal Hardware Diagram.................... 100
Figure 47—NC351(A)/2 Expanded System
Exploded Internal Wiring Diagram ............................ 101
Figure 48—PM352 and PM354 Jumper Settings ........................ 102
Figure 49—SF380A, SF380C Connections to Peripheral Devices........... 103
Figure 50—SF380P Connections to Peripheral Devices .................. 104

Table of Contents
IL715 Tek-CARE®NC300II Manual • v
Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
Figure 51—SF381/SF382 Wiring Diagram............................. 105
Figure 52—Keypad for NC306 ....................................... 106
Figure 53—SF380A Wiring Diagram .................................. 107
Figure 54—LI484LED Wiring Diagram ................................ 108
Figure 55—LI380LED Wiring Diagram ................................ 109
Figure 56—LI386LED Wiring Diagram ................................ 110
Port Programming Sheets .................................................................. 111