Tektronix TLA5000B Series Installation and maintenance instructions

TLA5000B Series Logic Analyzer
Declassification and Security
ZZZ
Instructions
xx
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077-0128-00

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Table of Contents
Preface.............................................................................................................. iii
Clear and Sanitize Procedures...................... .............. .............................................. ... 1
Memory Devices............................................................................................... 1
Data Export Devices........................................................................................... 2
Built-In Security Features ......................................................................................... 5
Troubleshooting..................................................................................................... 6
How to Clear or Sanitize a Non-Functional Instrument .............. .......... .............. ............. 6
How to Recover from Clearing or Removing the Instrument’s Memory................................ 6
TLA5000B Series Logic Analyzer Declassification and Security i

Table of Contents
ii TLA5000B Series Logic Analyzer Declassification and Security

Preface
This document helps customers with data security concerns to sanitize or remove
memory devices from the TLA5000B Series Logic Analyzers.
These products have data storage (memory) devices and data output devices (USB
ports). These instructions tell how to clear or sanitize the memory devices and
disable the data output devices. The instructions also tell how to declassify an
instrument that is not functioning.
Products The following Tektronix products are covered by this document:
All TLA5000B Series Logic Analyzers
Related Documents TLA5000 Series Tektronix Logic Analyzer Service Manual, Tektronix part number
071-1305-00.
Terms The following terms may be used in this document:
Clear. This removes data on media/memory before reusing it in a secured
area. All reusable memory is cleared to deny access to previously stored
information by standard means of access.
Erase. This is equivalent to clear.
Media storage/data export device. Any of several devices that can be used
to store or export data from the instrument, such as a USB port.
Nonvolatile memory. Data is retained when the memory device power
is removed.
N/A. Not applicable (is not necessary for this product or products).
Remove. This is a physical means to clear the data by removing the memory
device from the instrument. Instructions are available in the product Service
Manual.
Sanitize. This eradicates the data from media/memory so that the data cannot
be recovered by other means or technology. This is typically used when the
device will be moved (temporarily or permanently) from a secured area to a
non-secured area.
Scrub. This is equivalent to sanitize.
User-modifiable. The user can write to the memory device during normal
instrument operation, using the instrument interface or remote control.
Volatile memory. Data is lost when the instrument is powered off.
TLA5000B Series Logic Analyzer Declassification and Security iii

Preface
iv TLA5000B Series Logic Analyzer Declassification and Security

Clear and Sanitize Procedures
Memory Devices
The following tables list the volatile and nonvolatile memory devices.
Table 1: Volatile Memory Devices
Type and
minimum size Function
User
Modifiable 1
Data input
method Location To clear To sanitize
Memory, CMOS,
DRAM, 8 MB X 16
Stores acquired
user data
Yes TLA acquisition
data
Acquisition board Remove power for
at least 20 seconds
Remove power for at
least 20 seconds
Memory; DRAM,
CMOS; 1 MB X 16
Stores instrument
code
No Firmware
processor
Interface board Remove power for
at least 20 seconds
Remove power for at
least 20 seconds
Motherboard
DDR2 DIMM
OS processor
system memory
No OS Application
software
Micro-ATX board Remove power for
at least 20 seconds
Remove power for at
least 20 seconds
Motherboard
CMOS memory
User can set
BIOS settings
for Motherboard
Yes BIOS setup Micro-ATX board Load custom
defaults
Remove battery for
at least 20 seconds
1During normal instrument operation.
Table 2: Nonvolatile Memory Devices
Type and
minimum size Function
User
Modifiable 1Data input method Location To clear To sanitize
Hard Disk Drive;
3.5 in., 80 GB,
SATA
Contains operating
system, applications
software, captured
waveform records,
instrument settings,
and user programs
Yes User input via
OS utilities and
applications software
Internal Load recovery
media
Use DOD
approved
scrubbing
software
package, or
remove and
destroy HDD
Memory, CMOS,
NVRAM;
32 KB X 8
Stores calibration
constants
Yes Programmed during
calibration
Acquisition board Recalibrate N/A. No user
data.
CMOS, EPROM,
8KB
Front panel keypad
code
No Programmed by
vendor. Read only.
Front-Panel board N/A. Read only. N/A. Read only.
Memory; CMOS,
Flash; 4 MB X 8
Stores instrument
code
Yes Programmed by
software during
firmware upgrade
Interface board Re-flash
firmware
N/A. No user
data.
Memory; PRGM,
CMOS, Flash;
128 KB
Stores video BIOS
for the LCD display
No Programmed by
vendor. Read only.
Interface board N/A. No user
data.
N/A. Read only.
8MBFlash Contains
Motherboard BIOS
configuration date
No Programmed by
vendor application.
Read only.
Micro-ATX board N/A. Read only. N/A. Read only.
1During normal instrument operation.
TLA5000B Series Logic Analyzer Declassification and Security 1

Clear and Sanitize Procedures
Data Export Devices
The following table lists the data export devices. Detailed procedures to disable
these devices are shown following the table.
Table 3: Data Export Devices
Type Function
User
Modifiable1
Data
input
method Location To disable
USB
host
port
Supports removable USB
flash drive. User storage
of instrument setups and
exported waveform data.
Yes Save USB host port on
front and rear of
the instrument.
Files can be deleted or overwritten on the instrument or a
PC; USB flash drive can be removed and destroyed.
The USB host port can be disabled. (See page 2, Disabling
USB, Floppy Drive, and CD-RW Capability.)
CD-RW,
DVD-ROM
drive
Store and transport data Yes User input Front panel Remove all CDs and DVDs. Rewritable CDs can
be formatted, stored in a secure area, or destroyed.
Non-rewritable CDs or DVDs can either be stored or
destroyed.
The drive can be disabled. (See page 2, Disabling USB,
Floppy Drive, and CD-RW Capability.)
Floppy
drive
Data import/export Yes User input Internal Remove all floppy disks and format them (don’t use "Quick
Format"), store them, or destroy them. Non-rewritable disks
can either be stored or destroyed.
The drive can be disabled. (See page 2, Disabling USB,
Floppy Drive, and CD-RW Capability.)
LAN
Ethernet
Transfer data. Yes User input Rear panel The LAN can be disabled. (See page 4, To disable LAN
Ethernet Connectivity Using the BIOS.) (See page 4, To
Disable LAN Ethernet Using the Windows Device Manager.)
1During normal instrument operation.
Disabling USB, Floppy
Drive, andCD-RW
Capability
The following instructions give a method to disable the built-in USB and CD-RW
capability. Using the BIOS disables the devices for DOS programs, while the
Windows Device Manager disables the devices for Windows programs. These
procedures disable both USB and the CD-RW to prevent their use.
2 TLA5000B Series Logic Analyzer Declassification and Security

Clear and Sanitize Procedures
To Disable USB, Floppy Drive, and CD-RW for Windows Using the Windows Device
Manager.
1. Connect a PS2 mouse and a PS2 keyboard to the instrument before powering
on (because USB will be disabled).
2. Log on to the instrument as an administrator.
3. From the Windows Start menu, select Control Panel, and then select System.
4. Select the Hardware tab.
5. Click Device Manager.
6. Expand the Universal Serial Bus controllers entry by clicking the + next to it.
7. Double-click the first USB Root Hub entry.
8. Select the Power tab.
9. If the Device Description is anything other than Generic USB Hub, click the
General tab, and select Do not use this device (disable) in the Device Usage
drop-down list.
NOTE. It is critical to leave the USB Root Hub operating; otherwise, the front
panel will not function.
10. Click OK.
11. Repeat steps7through9foreachUSBRootHubshownintheDevice
Manager window.
12. Expand DVD/CD-ROM drives in the Device Manager window.
13. Right-click TEAC DW-224E-C, and select Disable.
14. Expand the Floppy disk drives entry in the Device Manager window.
15. Right-click TEAC FD-05PUW USB Device, and select Disable.
16. Reboot the instrument to make the changes effective.
17. Password-protect the Windows Administrator account and set up Guest
accounts for end users so that these changes cannot be easily reversed.
TLA5000B Series Logic Analyzer Declassification and Security 3

Clear and Sanitize Procedures
To disable LAN Ethernet
Connectivity Using the
BIOS
1. Press F2 during instrument Boot Up to go to the BIOS configuration menu.
2. Go to Advanced > Peripheral Configuration.
3. Set Onboard LAN to Disabled.
4. Press Esc one timetoreturntothemainBIOSconfiguration menu.
Press F10, and select OK to save changes and exit. The LAN system will be
disabled and no longer allow data trafficinorout.
To Disable LAN Ethernet
Using the Windows Device
Manager
1. Connect a PS2 mouse and a PS2 keyboard to the instrument before powering
on (because USB will be disabled).
2. Log on to the instrument as an administrator.
3. From the Windows Start menu, select Control Panel, and then select System.
4. Select the Hardware tab.
5. Click Device Manager.
6. Expand the device category Network Adapters.
7. Double click on the Intel® PRO/100 VE Network Connection.
8. Click the General tab, and select Do not use this device (disable) in the Device
Usage drop-down list.
4 TLA5000B Series Logic Analyzer Declassification and Security

Built-In Security Features
These instruments do not have built-in security features.
To secure the instrument setups or waveform data, you must remove the hard disk
drive and store it in a safe place. Additional removable hard drives (Tektronix
part number 065-0753-00) can be purchased from Tektronix. If the hard drive has
been removed and a new hard drive is installed, you need to install the operating
system and instrument application software. You can use the Operating System
Restore DVD and Product Software CD that were shipped with the instrument.
TLA5000B Series Logic Analyzer Declassification and Security 5

Troubleshooting
Troubleshooting
How to Clear or Sanitize a Non-Functional Instrument
If your instrument is not functioning, proceed as follows. Refer to your
organization’s policies regarding storage or disposal of any removed items.
For removal instructions, refer to the TLA5000 Series Tektronix Logic Analyzer
Service Manual, Tektronix part number 071-1305-00, available on the Tektronix
Web site at www.tektronix.com/manuals.
After removal of a board, refer to your company’s internal policies regarding
handling or disposal of the board.
Internal Hard Disk Drive Remove the Internal Hard Disk Drive and return the product to Tektronix. A
new drive will be installed, and the instrument will be repaired and adjusted as
necessary.
CD-RW/DVD ROM Drive Remove all CDs and DVDs before you return the instrument to Tektronix for
repair.
If the CD drive is not functional and you are unable to eject a disc, you might
need to remove the CD drive assembly.
USB Flash Drive Remove the USB flash drive before you return the instrument to Tektronix for
repair.
After removal of the USB flash drive, refer to your company’s internal policies
regarding handling or disposal of the flash drive.
Charges Replacement of any missing hardware will be charged according to the rate at
the time of replacement.
How to Recover from Clearing or Removing the Instrument’s Memory
If the hard drive has been scrubbed, you can reinstall the operating system using
the Image CD that came with the Logic Analyzer. This returns the Logic Analyzer
hard drive to the initial factory shipped state.
6 TLA5000B Series Logic Analyzer Declassification and Security