TelcoBridges TSBC3000 User manual

Installation Guide
TSBC3000 Session Border Controller
August 31, 2016

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ii
Issue 1.0h

iii
About this Guide
This guide provides installation, and setup procedures for TSBC3000 series
standalone and TSBC3000 series 1+1 systems.
Conventions
Terminology Description
TSBC3000 series This term is used when a description applies to both the TSBC3000 session border
controller standalone and TSBC3000 session border controller 1+1 system.
TSBC3000 series standalone This term is used when a description applies to the TSBC3000 session border
controller operating as a standalone unit.
TSBC3000 series 1+1 system This term is used when a description applies to the TSBC3000 session border
controller operating in conjunction with the TSBC3000 +1 series unit. This term may
include the 1+1 patch panel when using TDM fall-back capability.
TSBC3000 series unit This term is used when a description applies to all variations of the TSBC3000
series units, such as: TSBC3000-2700 and TSBC3000-680.
TSBC3000 series +1 unit This term is used when a description applies to all variations of the TSBC3000
series +1 units, such as TSBC3000-2700 +1 and TSBC3000-680 +1.
1+1 Patch Panel This term is used as a generic reference to a 1+1 patch panel, which enables a
TSBC3000 series unit to connect to a TSBC3000 series +1 unit for TDM fall-back
capability. This only applies to the TSBC3000-680.
Preface

TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide
iv
Contact Us
If you have comments about this guide or any other TelcoBridges technical
documentation, please send an email to [email protected].
To help guide you in the installation of your product, we use the following icons in this document. Take note of the icon
that represents the type of installation you are conducting and follow those procedures throughout this guide to
ensure proper equipment installation and set up.
Graphics Description
This icon appears in the margins of pages describing the TSBC3000 series
operating as a standalone unit. If you are installing a standalone unit, read and
follow the instructions provided in those sections and pages.
This icon appears in the margins of pages describing the TSBC3000 series unit
operating in conjunction with a TSBC3000 series +1 and an optional 1+1 patch
panel. If you are installing a 1+1 system read and follow the instructions provided in
those sections and pages.

v
Section 1 Introduction....................................................................................................................... 1
1.1 Recognizing a TSBC3000 Series Standalone versus a TSBC3000 Series 1+1 System ....2
1.1.1 TSBC3000 Series Standalone ...........................................................................................2
1.1.2 TSBC3000 Series 1+1 System ..........................................................................................2
1.2 Installation Prerequisites .....................................................................................................3
1.3 Preventing Electrostatic Discharge Damage.......................................................................4
1.4 Recommended Reading......................................................................................................4
Section 2 Installing the Equipment................................................................................................... 5
2.1 Package Contents ...............................................................................................................6
2.1.1 TSBC3000 Series Standalone Package Contents ..............................................................6
2.1.2 TSBC3000 Series 1+1 System Package Contents .............................................................7
2.2 Rack Mounting the TSBC3000 Series Standalone or the TSBC3000 Series 1+1 System .9
2.2.1 Prerequisites .......................................................................................................................9
2.2.2 Vertical Placement of the Equipment ..................................................................................9
2.2.3 Installing the TSBC3000 Series Standalone and the TSBC3000 Series 1+1 on an
Equipment Rack10
2.3 Choosing your Connection Procedures.............................................................................12
2.4 TSBC3000 Series Standalone ..........................................................................................13
2.4.1 Connecting to the TSBC3000 Series Management Interface ...........................................14
2.4.2 Connecting to a VoIP Network ..........................................................................................15
2.4.3 Connecting to the PSTN (Optional TDM fall-back feature) ...............................................16
2.4.4 Grounding the Equipment Chassis....................................................................................17
2.4.5 Powering Up......................................................................................................................18
2.4.5.1 Connecting to AC Power ...................................................................................................18
2.4.5.2 Connecting to DC Power...................................................................................................19
2.4.6 Start Up .............................................................................................................................20
2.4.6.1 Configuring the Role..........................................................................................................20
2.5 TSBC3000 Series 1+1 System .........................................................................................21
2.5.1 Connecting to the TSBC3000 Series 1+1 System Management Interfaces .....................22
2.5.2 Connecting to the TSBC3000 Series 1+1 System Control Network .................................24
2.5.3 Connecting to the TSBC3000 Series 1+1 System VoIP Network(s) .................................25
2.5.4 Connecting to the PSTN in a TSBC3000 Series 1+1 System
(Optional TDM fall-back feature)27
2.5.5 Grounding the Equipment Chassis....................................................................................29
2.5.6 Powering Up......................................................................................................................30
2.5.6.1 Connecting to AC Power ...................................................................................................30
2.5.6.2 Connecting to DC Power...................................................................................................31
2.5.7 Start Up .............................................................................................................................32
2.6 Adding a TSB3000 +1 Unit to an Existing Standalone; Creating a TSBC3000 series 1+1
System34
2.6.1 Reconfigure a Standalone Unit as a Primary Unit in a TSBC3000 Series 1+1 System ....34
2.6.2 Install the TSBC3000 Series +1 unit on the Equipment Rack...........................................37
Table of Contents

TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide
vi
2.6.3 Install the 1+1 Patch Panel ...............................................................................................37
2.6.4 Connect to the TSBC3000 Series 1+1 Management Interface .........................................37
2.6.5 Connect to the TSBC3000 Series 1+1 Control Network ...................................................38
2.6.6 Connect to the TSBC3000 Series 1+1 VoIP Network(s)...................................................38
2.6.7 Connect to the PSTN Network ..........................................................................................39
2.6.8 Grounding the Equipment Chassis....................................................................................39
2.6.9 Power Up the Equipment ..................................................................................................39
2.6.10 Start Up .............................................................................................................................40
2.7 Verifying the LED Status Indications .................................................................................41
2.8 Powering Down .................................................................................................................42
2.8.1 Management Port..............................................................................................................42
2.8.2 Power Button.....................................................................................................................42
2.8.3 Web Portal.........................................................................................................................42
Section 3 Initial System Configuration............................................................................................ 45
3.1 TSBC3000 Series SSH Connection ..................................................................................46
3.2 TSBC3000 Series Serial Connection ................................................................................46
3.2.1 Physical Connection..........................................................................................................46
3.2.1.1 Connecting to the USB Port of the TSBC3000 Series ......................................................47
3.2.1.2 Connecting to the Serial Port of the TSBC3000 Series.....................................................47
3.2.2 Configuring the Terminal Emulator Application .................................................................48
3.3 Changing TSBC3000 Series Management Port Passwords .............................................49
3.4 Retrieving TSBC3000 Series Information .........................................................................49
3.5 Changing the TSBC3000 Series Management Port IP Address .......................................49
3.6 Setting the Time Zone .......................................................................................................50
3.7 Configuring the TSBC3000 Series Using the Web Portal .................................................50
3.8 Changing VoIP Interface Addresses .................................................................................50
Section 4 System Backups............................................................................................................. 51
4.1 Creating a Database Backup ............................................................................................52
4.2 Downloading a Database Backup .....................................................................................52
4.3 Uploading a Database Backup..........................................................................................52
4.4 Restoring a Database Backup...........................................................................................52
Appendix A Wiring Diagrams............................................................................................................. 53
A.1 RJ48C (T1/E1) Wiring Diagram: Crossover and Straight Cables......................................53
A.2 Tsbc Serial Adapter Wiring Diagram .................................................................................54

1
Section 1 Introduction
This section provides an introduction of the installation and setup for the following
system configurations:
TSBC3000 series standalone: TSBC3000 series unit operating in standalone mode.
TSBC3000 series 1+1 system:
TSBC3000 series unit operating in conjunction with a with a TSBC3000 series +1 unit
and an optional 1+1 patch panel(s).
The following topics are covered:
•Section 1.1 “Recognizing a TSBC3000 Series Standalone versus a TSBC3000
Series 1+1 System”
• Section 1.2 “Installation Prerequisites”
• Section 1.3 “Preventing Electrostatic Discharge Damage”
• Section 1.4 “Recommended Reading”

TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide
2
1.1 Recognizing a TSBC3000 Series Standalone versus a
TSBC3000 Series 1+1 System
1.1.1 TSBC3000 Series Standalone
The TSBC3000 series standalone consists of one TSBC3000 session border controller. The front and
rear views are shown in figure 1.1 on page 2.
1.1.2 TSBC3000 Series 1+1 System
The TSBC3000 series 1+1 system, see figure 1.1 on page 2, consists of:
• One TSBC3000 session border controller.
• One TSBC3000 + 1 session border controller.
• One or two 1+1 patch panels (Optional TDM fall-back feature)
Figure 1.1 Equipment Front and Rear Views
1+1 Patch Panel (RJ) - (Optional TDM fall-back feature)
TSBC3000-680/TSBC3000-680 +1 and TSBC3000-2700/TSBC3000-2700 +1 (front view)
Network
Gateway
Gateway
1+1 Patch Panel (8 T1/E1)
TSBC3000-680/TSBC3000-680 +1 (rear view)
TSBC3000-2700/TSBC3000-2700 +1 (rear view)
1514
1312
10 11
89320
7654
1
MGMT0
MGMT1
ETH0
ETH1
VOIP0
VOIP1
MGMT0
ETH VOIP
01 01
TMS
01
Tsbc

3
Introduction
1.2 Installation Prerequisites
For the installation to proceed without interruption, it is important that you have all necessary materials
on hand.
TSBC3000 Series Standalone TSBC3000 Series 1+1 System
Adequate space for the installation of the
TSBC3000 series standalone.
You will need to mount the TSBC3000 series
unit on a 19" equipment rack (customer
provided). Your TSBC3000 series unit is a 1U
unit.
Adequate space for the installation of the
TSBC3000 series 1+1 system.
You will need to mount the TSBC3000 series
1+1 system on a 19" equipment rack (customer
provided).
The 1+1 System requires space for the
following number of units:
Adequate power supply and power
connections.
The TSBC3000 series unit requires two power
connections. To guarantee an uninterrupted
supply of electricity, each power connection must
be fed by a dedicated power source.
IP addresses for the management ports.
To avoid delays, you should have the IP
address, netmask and session border controller
addresses on hand. Take note that the
management port supports DHCP, see
Section 2.4.1 “Connecting to the TSBC3000
Series Management Interface” on page 14
for
further information.
TSBC3000 series Unit:
TSBC3000 series +1 Unit:
Total
Optional TDM fall-back 1+1
Patch Panel(s)
One patch panel for 8 PRI
trunks or two patch panels for
16 PRI trunks:
Total:
1U
1U
2U
0U to 2U
2U to 4U
Adequate power supply and power
connections.
The TSBC3000 series and TSBC3000 series
+1 units require two power connections each.
To guarantee an uninterrupted supply of
electricity, each power connection must be fed
by a dedicated power source.
IP addresses for the management ports.
To avoid delays, you should have the IP
address, netmask and session border controller
addresses on hand. Take note that the
management port supports DHCP, see
Section 2.4.1 “Connecting to the TSBC3000
Series Management Interface” on page 14
for
further information.

TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide
4
1.3 Preventing Electrostatic Discharge Damage
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. This may occur if
electronic printed circuit cards are improperly handled and may cause complete or intermittent failure.
Always follow ESD prevention procedures when removing and replacing modules:
• Ensure that the equipment is grounded.
• Wear an ESD-preventive wrist strap and ensure that it makes good contact with your
skin. Connect the wrist strap clip to an unpainted surface of the equipment or the
grounded equipment rack in order to channel away all ESD voltage safely to ground.
To guard against ESD damage and shocks, the wrist strap and cord must be in proper
working condition.
• If no wrist strap is available, and you must work with the equipment, ground yourself
by touching a metal part of the chassis.
1.4 Recommended Reading
This document is written with the assumption that you have a clear understanding of the installation of
the equipment described in this document and you are trained to work with the equipment. If you have
any technical questions, TelcoBridges TB Support (technical support team) can be reached at the
following numbers, or an email can be sent to: [email protected].
• Americas & Europe Technical Support Centre (GMT-05:00, Montreal):
Telephone: [phone] x131 or x102
• Asia Technical Support Centre (GMT +08:00, Hong Kong)
Telephone: [phone]
• 24/7 International Support
Telephone: [phone]
Documents exploring various aspects of the product are available on the TB Wiki:
http://docs.telcobridges.com
!
Warning

5
Section 2 Installing the Equipment
This section provides information about the following topics:
•Section 2.1 “Package Contents”
• Section 2.2 “Rack Mounting the TSBC3000 Series Standalone or the TSBC3000
Series 1+1 System”
• Section 2.3 “Choosing your Connection Procedures”
• Section 2.4 “TSBC3000 Series Standalone”
• Section 2.5 “TSBC3000 Series 1+1 System”
• Section 2.6 “Adding a TSB3000 +1 Unit to an Existing Standalone; Creating a
TSBC3000 series 1+1 System”
• Section 2.7 “Verifying the LED Status Indications”
• Section 2.8 “Powering Down”

TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide
6
2.1 Package Contents
Depending on your system requirements, you may receive one or more of the following items:
•Section 2.1.1 “TSBC3000 Series Standalone Package Contents” on page 6.
• Section 2.1.2 “TSBC3000 Series 1+1 System Package Contents” on page 7.
The contents of these devices are described in the following sections.
2.1.1 TSBC3000 Series Standalone Package Contents
TSBC3000-680, TSBC3000-2700
In the box, you will find the following items:
• One TSBC3000 series unit:
TSBC3000-680 or TSBC3000-2700. See figure 1.1 on page 2.
• One set of mounting brackets and screws, used to mount the TSBC3000 series unit to a 19" rack.
• One Tsbc serial adapter to interface the serial port of your computer with the RJ-45 port of the
TSBC3000 series unit.
• Three CAT5 Ethernet straight cables (male-male), 3 meters in length.
• One Important Notice (two-sided document containing pertinent product serial numbers, and other
important information).
• One Product Warranty.
• One packing slip.
• For AC powered units: Two AC power cables
Not included
• A 19” equipment rack. The TSBC3000 series unit must be installed on a 19” wide equipment rack.
• USB Type-B cable. This is an alternate way to connect to the console. This cable is used with the
front USB connector. You can choose to connect either using the RJ-45 with the provided serial
adapter or with a USB Type-B cable.

7
Installing the Equipment
2.1.2 TSBC3000 Series 1+1 System Package Contents
TSBC3000-680, TSBC3000-2700
In the box, you will find the following items:
• One TSBC3000 series unit:
TSBC3000-680 or TSBC3000-2700. See figure 1.1 on page 2.
• One set of mounting brackets and screws, used to mount the TSBC3000 series unit to a 19" rack.
• One Tsbc serial adapter, to interface the serial port of your computer with the RJ-45 port of the
TSBC3000 series unit.
• Three CAT5 Ethernet straight cables (male-male), 3 meters in length.
• One Important Notice (two-sided document containing pertinent product serial numbers, and other
important information).
• One Product Warranty.
• One packing slip.
• For AC powered units: Two AC power cables
Not included
• A 19" equipment rack. The TSBC3000 series unit must be installed in a standard 19" wide
equipment rack.
TSBC3000-680 +1, TSBC3000-2700 +1
• One TSB3000+1 series unit. See figure 1.1 on page 2.
• One set of mounting brackets and screws, used to mount the TSB3000+1 series unit to a 19" rack.
• One Tsbc serial adapter, to interface the serial port of your computer with the RJ-45 port of the
TSBC3000 series +1.
• Three CAT5 Ethernet straight cables (male-male), 3 meters in length.
• One Important Notice (two-sided document containing pertinent product serial numbers, and other
important information).
• One Product Warranty.
• One packing slip.
• For AC powered units: Two AC power cables
Optional TDM Fall-Back Feature
• The associated 1+1 patch panel. This is only available for the TSBC3000-680 +1. See Table 2.1,
“1+1 Patch Panels for TSBC3000-680 +1”, on page 8
for further details.

TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide
8
Not included:
• A 19" equipment rack. The TSBC3000 series +1 unit must be installed in a standard 19" wide
equipment rack.
1+1 Patch Panel
Note TDM fall-back connection to the PSTN is an optional feature.
One or two 1+1 patch panels are required for the proper connection of each grouping of 8 lines of the
TSBC3000 series 1+1 system.
Cables provided: You are provided with 16 RJ48C cables (yellow), two meters in length with your 1+1
Patch Panel (8 T1/E1).
Table 2.1 1+1 Patch Panels for TSBC3000-680 +1
1+1 Patch Panel (8/T1/E1) Provides connection for up to 8 T1/E1 lines from the network to
the 1+1 Patch Panel (8 T1/E1) and then links to the TSBC3000-
680 and TSBC3000-680 +1
Cables provided:
You are provided with 16 RJ48C cables (yellow), two meters in
length, per 1+1 Patch Panel (8 T1/E1) you receive.

9
Installing the Equipment
2.2 Rack Mounting the TSBC3000 Series Standalone or the
TSBC3000 Series 1+1 System
The TSBC3000 series equipment is mounted on a customer provided equipment rack using the
mounting hardware packaged in the box.
2.2.1 Prerequisites
To rack mount the equipment, you will need:
• One 19” customer-provided equipment rack. The rack must be solidly anchored to the floor with
appropriate support at the top of the racks.
• Climate controlled room: 0 to +70 Celsius, 0 to 95% non-condensing humidity.
2.2.2 Vertical Placement of the Equipment
The TSBC3000 series standalone, TSBC3000 series +1, and 1+1 Patch Panel are each housed in a 1U
chassis, as tabulated in table 2.2 on page 9. It is important that you provide for enough room on the
equipment rack to allow for the installation of the equipment.
Consider the available space on your equipment rack and the height of the TSBC3000 series
equipment. Due to the rear-exhaust heat vents and the efficient heat dissipation design, there is no
need to leave any physical vertical space above or below the TSBC3000 series equipment on the
equipment rack.
Note The patch panel can be installed behind the TSBC3000 if the equipment rack is deep
enough. Doing so will simplify cabling.
Table 2.2 TSBC3000 Series Physical Height
Model Number Vertical Height
TSBC3000 series standalone 1U (1.75 inches or 44.45 mm)
TSBC3000 series +1 1U (1.75 inches or 44.45 mm)
Patch Panel (one or two) 1U (1.75 inches or 44.45 mm)

TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide
10
2.2.3 Installing the TSBC3000 Series Standalone and the TSBC3000
Series 1+1 on an Equipment Rack
Both the TSBC3000 series standalone and the TSBC3000 series 1+1 system are mounted on the 19"
equipment rack using the angle brackets and screws provided in the box.
Mounting the TSBC3000 Series Standalone:
1. Using four metal screws, attach one angle bracket to the front, left-hand side of the TSBC3000
series unit, as shown in figure 2.1 on page 11. Do the same for the angle bracket on the right-hand
side.
2. Start mounting equipment at the top-most position of the rack, keeping in mind the space required
on the equipment rack as described in Section 2.2.2 “Vertical Placement of the Equipment” on
page 9
.
Mounting the TSBC3000 Series 1+1 System:
1. Mount the TSBC3000 series unit as mentioned above.
2. Install the TSBC3000 series +1 unit below the TSBC3000 series unit, as shown in figure 2.1 on
page 11
.
3. To attach the TSBC3000 series +1 unit to the equipment rack, follow the previous procedure.
4. Install one or two patch panels below the TSBC3000 series +1 unit, as shown in figure 2.1 on
page 11
(Optional TDM fall-back feature).

11
Installing the Equipment
Figure 2.1 Rack Mounting the Equipment
TSBC TSBC3000-680/ 3000-2700 Unit
TSBC TSBC3000-680/ 3000-2700 +1 Unit
1+1 Patch Panel (only used by 3000-680 with fall-back)TSBC TDM
TSBC TSBC3000-680/ 3000-2700
TSBC300 Series Standalone
TSBC3000 Series 1+1 System
Network
Gateway
Gateway
1+1 Patch Panel (8 T1/E1)
1+1 Patch Panel (only used by 3000-680 with fall-back)TSBC TDM
Network
Gateway
Gateway
1+1 Patch Panel (8 T1/E1)
Tsbc
Tsbc
Tsbc
Due to the rear-exhaust heat vents there is no need to leave any vertical space
.above or below the TSBC3000 series equipment
The patch panel can be installed behind the TSBC3000
if the equipment rack is deep enough.

TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide
12
2.3 Choosing your Connection Procedures
Use the following diagram to guide you to the appropriate section.
ChoosingYour Setup
TSBC3000 Series
Standalone
I am setting
up a
TSBC3000 series
as a
standalone
unit
I am settingup a
TSBC3000 series
1+1 system
including
a TSBC3000 series unit,
and a
TSBC3000 series +1
Go to
Section 2.4
I am addinga
TSBC3000 series +1
to an existing
system;
Creatinga
TSBC3000 series 1+1
system
TSBC3000 Series
1+1 System
Addinga Unit
Go to
Section 2.5
Go to
Section 2.6

13
Installing the Equipment
2.4 TSBC3000 Series Standalone
If you are here, you have a TSBC3000 series unit that you will set up as a standalone system. This
section covers the following procedures:
•Section 2.4.1 “Connecting to the TSBC3000 Series Management Interface”.
• Section 2.4.2 “Connecting to a VoIP Network”.
• Section 2.4.3 “Connecting to the PSTN (Optional TDM fall-back feature)”.
• Section 2.4.4 “Grounding the Equipment Chassis”.
• Section 2.4.5 “Powering Up”.
• Section 2.4.6 “Start Up”.

TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide
14
2.4.1 Connecting to the TSBC3000 Series Management Interface
The TSBC3000 series provides management interface(s) enabling administrators to perform
management tasks on the TSBC3000 series unit.
Prerequisites
To communicate with the management interface, One or two CAT5 Ethernet cable with RJ45 male-male
terminations:
Interconnections
The TSBC3000-680 provides redundant management interfaces each using one gigabit Ethernet
network link, while the TSBC3000-2700 provides a single management interface. See figure 2.2 on
page 14
.
To communicate with the management interface:
1. Connect the supplied CAT5 Ethernet cable to the port labeled “MGMT0” at the rear of the
TSBC3000 series. Connect the other end of the same CAT5 cable to the first gigabit Ethernet
switch.
2. In the case of a TSBC3000-680, if your system employs a second gigabit Ethernet switch for
redundancy, connect a second CAT5 Ethernet cable to MGMT1 at the rear of the TSBC3000-680.
Connect the other end of the same CAT5 cable to the second gigabit Ethernet switch.
Figure 2.2 Management Interface
Note The default IP addresses for the management ports are located in the “Important Notice”
sheet received with the shipment. For the TSBC3000-680, MGMT ports are configured in
bonding.
If you do not know the default IP address, go to Section 3.5 “Changing the TSBC3000
Series Management Port IP Address” on page 49.
Management Interface 1
Gigabit
Ethernet Switch 2
1514
1312
10 11
89320
7654
1
MGMT0
MGMT1
ETH0
ETH1
VOIP0
VOIP1
Gigabit
Ethernet Switch 1
Management Interface 2
MGMT0
ETH VOIP
01 01
TMS
01
TSBC3000-680
Management Interface Gigabit
Ethernet Switch 1
TSBC3000-2700