TelcoBridges TSBC3000 User manual

Installation Guide
TSBC3000 Session Border Controller
August 31, 2016

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Issue 1.0h

iii
About this Guide
This guide provides installation, and setup procedures for TSBC3000 series
standalone and TSBC3000 series 1+1 systems.
Conventions
Terminology Description
TSBC3000 series This term is used when a description applies to both the TSBC3000 session border
controller standalone and TSBC3000 session border controller 1+1 system.
TSBC3000 series standalone This term is used when a description applies to the TSBC3000 session border
controller operating as a standalone unit.
TSBC3000 series 1+1 system This term is used when a description applies to the TSBC3000 session border
controller operating in conjunction with the TSBC3000 +1 series unit. This term may
include the 1+1 patch panel when using TDM fall-back capability.
TSBC3000 series unit This term is used when a description applies to all variations of the TSBC3000
series units, such as: TSBC3000-2700 and TSBC3000-680.
TSBC3000 series +1 unit This term is used when a description applies to all variations of the TSBC3000
series +1 units, such as TSBC3000-2700 +1 and TSBC3000-680 +1.
1+1 Patch Panel This term is used as a generic reference to a 1+1 patch panel, which enables a
TSBC3000 series unit to connect to a TSBC3000 series +1 unit for TDM fall-back
capability. This only applies to the TSBC3000-680.
Preface

TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide
iv
Contact Us
If you have comments about this guide or any other TelcoBridges technical
documentation, please send an email to [email protected].
To help guide you in the installation of your product, we use the following icons in this document. Take note of the icon
that represents the type of installation you are conducting and follow those procedures throughout this guide to
ensure proper equipment installation and set up.
Graphics Description
This icon appears in the margins of pages describing the TSBC3000 series
operating as a standalone unit. If you are installing a standalone unit, read and
follow the instructions provided in those sections and pages.
This icon appears in the margins of pages describing the TSBC3000 series unit
operating in conjunction with a TSBC3000 series +1 and an optional 1+1 patch
panel. If you are installing a 1+1 system read and follow the instructions provided in
those sections and pages.

v
Section 1 Introduction....................................................................................................................... 1
1.1 Recognizing a TSBC3000 Series Standalone versus a TSBC3000 Series 1+1 System ....2
1.1.1 TSBC3000 Series Standalone ...........................................................................................2
1.1.2 TSBC3000 Series 1+1 System ..........................................................................................2
1.2 Installation Prerequisites .....................................................................................................3
1.3 Preventing Electrostatic Discharge Damage.......................................................................4
1.4 Recommended Reading......................................................................................................4
Section 2 Installing the Equipment................................................................................................... 5
2.1 Package Contents ...............................................................................................................6
2.1.1 TSBC3000 Series Standalone Package Contents ..............................................................6
2.1.2 TSBC3000 Series 1+1 System Package Contents .............................................................7
2.2 Rack Mounting the TSBC3000 Series Standalone or the TSBC3000 Series 1+1 System .9
2.2.1 Prerequisites .......................................................................................................................9
2.2.2 Vertical Placement of the Equipment ..................................................................................9
2.2.3 Installing the TSBC3000 Series Standalone and the TSBC3000 Series 1+1 on an
Equipment Rack10
2.3 Choosing your Connection Procedures.............................................................................12
2.4 TSBC3000 Series Standalone ..........................................................................................13
2.4.1 Connecting to the TSBC3000 Series Management Interface ...........................................14
2.4.2 Connecting to a VoIP Network ..........................................................................................15
2.4.3 Connecting to the PSTN (Optional TDM fall-back feature) ...............................................16
2.4.4 Grounding the Equipment Chassis....................................................................................17
2.4.5 Powering Up......................................................................................................................18
2.4.5.1 Connecting to AC Power ...................................................................................................18
2.4.5.2 Connecting to DC Power...................................................................................................19
2.4.6 Start Up .............................................................................................................................20
2.4.6.1 Configuring the Role..........................................................................................................20
2.5 TSBC3000 Series 1+1 System .........................................................................................21
2.5.1 Connecting to the TSBC3000 Series 1+1 System Management Interfaces .....................22
2.5.2 Connecting to the TSBC3000 Series 1+1 System Control Network .................................24
2.5.3 Connecting to the TSBC3000 Series 1+1 System VoIP Network(s) .................................25
2.5.4 Connecting to the PSTN in a TSBC3000 Series 1+1 System
(Optional TDM fall-back feature)27
2.5.5 Grounding the Equipment Chassis....................................................................................29
2.5.6 Powering Up......................................................................................................................30
2.5.6.1 Connecting to AC Power ...................................................................................................30
2.5.6.2 Connecting to DC Power...................................................................................................31
2.5.7 Start Up .............................................................................................................................32
2.6 Adding a TSB3000 +1 Unit to an Existing Standalone; Creating a TSBC3000 series 1+1
System34
2.6.1 Reconfigure a Standalone Unit as a Primary Unit in a TSBC3000 Series 1+1 System ....34
2.6.2 Install the TSBC3000 Series +1 unit on the Equipment Rack...........................................37
Table of Contents

TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide
vi
2.6.3 Install the 1+1 Patch Panel ...............................................................................................37
2.6.4 Connect to the TSBC3000 Series 1+1 Management Interface .........................................37
2.6.5 Connect to the TSBC3000 Series 1+1 Control Network ...................................................38
2.6.6 Connect to the TSBC3000 Series 1+1 VoIP Network(s)...................................................38
2.6.7 Connect to the PSTN Network ..........................................................................................39
2.6.8 Grounding the Equipment Chassis....................................................................................39
2.6.9 Power Up the Equipment ..................................................................................................39
2.6.10 Start Up .............................................................................................................................40
2.7 Verifying the LED Status Indications .................................................................................41
2.8 Powering Down .................................................................................................................42
2.8.1 Management Port..............................................................................................................42
2.8.2 Power Button.....................................................................................................................42
2.8.3 Web Portal.........................................................................................................................42
Section 3 Initial System Configuration............................................................................................ 45
3.1 TSBC3000 Series SSH Connection ..................................................................................46
3.2 TSBC3000 Series Serial Connection ................................................................................46
3.2.1 Physical Connection..........................................................................................................46
3.2.1.1 Connecting to the USB Port of the TSBC3000 Series ......................................................47
3.2.1.2 Connecting to the Serial Port of the TSBC3000 Series.....................................................47
3.2.2 Configuring the Terminal Emulator Application .................................................................48
3.3 Changing TSBC3000 Series Management Port Passwords .............................................49
3.4 Retrieving TSBC3000 Series Information .........................................................................49
3.5 Changing the TSBC3000 Series Management Port IP Address .......................................49
3.6 Setting the Time Zone .......................................................................................................50
3.7 Configuring the TSBC3000 Series Using the Web Portal .................................................50
3.8 Changing VoIP Interface Addresses .................................................................................50
Section 4 System Backups............................................................................................................. 51
4.1 Creating a Database Backup ............................................................................................52
4.2 Downloading a Database Backup .....................................................................................52
4.3 Uploading a Database Backup..........................................................................................52
4.4 Restoring a Database Backup...........................................................................................52
Appendix A Wiring Diagrams............................................................................................................. 53
A.1 RJ48C (T1/E1) Wiring Diagram: Crossover and Straight Cables......................................53
A.2 Tsbc Serial Adapter Wiring Diagram .................................................................................54

1
Section 1 Introduction
This section provides an introduction of the installation and setup for the following
system configurations:
TSBC3000 series standalone: TSBC3000 series unit operating in standalone mode.
TSBC3000 series 1+1 system:
TSBC3000 series unit operating in conjunction with a with a TSBC3000 series +1 unit
and an optional 1+1 patch panel(s).
The following topics are covered:
•Section 1.1 “Recognizing a TSBC3000 Series Standalone versus a TSBC3000
Series 1+1 System”
• Section 1.2 “Installation Prerequisites”
• Section 1.3 “Preventing Electrostatic Discharge Damage”
• Section 1.4 “Recommended Reading”

TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide
2
1.1 Recognizing a TSBC3000 Series Standalone versus a
TSBC3000 Series 1+1 System
1.1.1 TSBC3000 Series Standalone
The TSBC3000 series standalone consists of one TSBC3000 session border controller. The front and
rear views are shown in figure 1.1 on page 2.
1.1.2 TSBC3000 Series 1+1 System
The TSBC3000 series 1+1 system, see figure 1.1 on page 2, consists of:
• One TSBC3000 session border controller.
• One TSBC3000 + 1 session border controller.
• One or two 1+1 patch panels (Optional TDM fall-back feature)
Figure 1.1 Equipment Front and Rear Views
1+1 Patch Panel (RJ) - (Optional TDM fall-back feature)
TSBC3000-680/TSBC3000-680 +1 and TSBC3000-2700/TSBC3000-2700 +1 (front view)
Network
Gateway
Gateway
1+1 Patch Panel (8 T1/E1)
TSBC3000-680/TSBC3000-680 +1 (rear view)
TSBC3000-2700/TSBC3000-2700 +1 (rear view)
1514
1312
10 11
89320
7654
1
MGMT0
MGMT1
ETH0
ETH1
VOIP0
VOIP1
MGMT0
ETH VOIP
01 01
TMS
01
Tsbc

3
Introduction
1.2 Installation Prerequisites
For the installation to proceed without interruption, it is important that you have all necessary materials
on hand.
TSBC3000 Series Standalone TSBC3000 Series 1+1 System
Adequate space for the installation of the
TSBC3000 series standalone.
You will need to mount the TSBC3000 series
unit on a 19" equipment rack (customer
provided). Your TSBC3000 series unit is a 1U
unit.
Adequate space for the installation of the
TSBC3000 series 1+1 system.
You will need to mount the TSBC3000 series
1+1 system on a 19" equipment rack (customer
provided).
The 1+1 System requires space for the
following number of units:
Adequate power supply and power
connections.
The TSBC3000 series unit requires two power
connections. To guarantee an uninterrupted
supply of electricity, each power connection must
be fed by a dedicated power source.
IP addresses for the management ports.
To avoid delays, you should have the IP
address, netmask and session border controller
addresses on hand. Take note that the
management port supports DHCP, see
Section 2.4.1 “Connecting to the TSBC3000
Series Management Interface” on page 14
for
further information.
TSBC3000 series Unit:
TSBC3000 series +1 Unit:
Total
Optional TDM fall-back 1+1
Patch Panel(s)
One patch panel for 8 PRI
trunks or two patch panels for
16 PRI trunks:
Total:
1U
1U
2U
0U to 2U
2U to 4U
Adequate power supply and power
connections.
The TSBC3000 series and TSBC3000 series
+1 units require two power connections each.
To guarantee an uninterrupted supply of
electricity, each power connection must be fed
by a dedicated power source.
IP addresses for the management ports.
To avoid delays, you should have the IP
address, netmask and session border controller
addresses on hand. Take note that the
management port supports DHCP, see
Section 2.4.1 “Connecting to the TSBC3000
Series Management Interface” on page 14
for
further information.

TSBC3000 Series Standalone and TSBC3000 Series 1+1 System Installation Guide
4
1.3 Preventing Electrostatic Discharge Damage
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. This may occur if
electronic printed circuit cards are improperly handled and may cause complete or intermittent failure.
Always follow ESD prevention procedures when removing and replacing modules:
• Ensure that the equipment is grounded.
• Wear an ESD-preventive wrist strap and ensure that it makes good contact with your
skin. Connect the wrist strap clip to an unpainted surface of the equipment or the
grounded equipment rack in order to channel away all ESD voltage safely to ground.
To guard against ESD damage and shocks, the wrist strap and cord must be in proper
working condition.
• If no wrist strap is available, and you must work with the equipment, ground yourself
by touching a metal part of the chassis.
1.4 Recommended Reading
This document is written with the assumption that you have a clear understanding of the installation of
the equipment described in this document and you are trained to work with the equipment. If you have
any technical questions, TelcoBridges TB Support (technical support team) can be reached at the
following numbers, or an email can be sent to: [email protected].
• Americas & Europe Technical Support Centre (GMT-05:00, Montreal):
Telephone: [phone] x131 or x102
• Asia Technical Support Centre (GMT +08:00, Hong Kong)
Telephone: [phone]
• 24/7 International Support
Telephone: [phone]
Documents exploring various aspects of the product are available on the TB Wiki:
http://docs.telcobridges.com
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