TeleAlarm TA74 User manual

User Manual
TA74
TA74+, TA74 GSM, TA74 GSM IO
TA74_UM_EN_V2.2_2018.03
en User Manual

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Table of contents
1 Safety ............................................................................... 6
1.1 Intended use ................................................................................... 6
1.2 Improper use .................................................................................. 6
1.3 User qualification ............................................................................ 7
1.4 Used warnings and symbols .......................................................... 7
1.5 Safety instructions .......................................................................... 7
2 Features ........................................................................... 9
2.1 Product comparison ..................................................................... 10
3 Scope of delivery .......................................................... 11
4 Product description ...................................................... 12
4.1 Unit description ............................................................................. 12
4.2 Emergency call button .................................................................. 12
4.3 Action button ("S" button) ............................................................. 13
4.3.1 Cancel emergency call ................................................................................... 13
4.3.2 Take the first incoming call ............................................................................. 13
4.3.3 Action button: service call ............................................................................... 13
4.3.4 Action button: unit status ................................................................................ 13
4.4 Daily button .................................................................................. 14
4.5 Sign in / sign out button ................................................................ 14
4.5.1 Sign out .......................................................................................................... 14
4.5.2 Sign in ............................................................................................................. 15
4.6 Device indications ........................................................................ 15
4.6.1 Light signals .................................................................................................... 15
4.6.2 Local voice announcements from the unit ...................................................... 17
4.6.3 Error messages .............................................................................................. 18
5 Installation ..................................................................... 19
5.1 Installation recommendations ....................................................... 19

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5.2 Placing the TA74 .......................................................................... 21
5.2.1 Placing on a surface ....................................................................................... 21
5.2.2 Wall mounting ................................................................................................. 21
5.3 Connecting the TA74 .................................................................... 22
5.3.1 PSTN connection ............................................................................................ 22
5.3.2 External telephone connection ....................................................................... 23
5.3.3 Ethernet (LAN) connection ............................................................................. 24
5.3.4 GSM (cellular network) connection ................................................................. 25
5.3.5 External GSM antenna connection ................................................................. 27
5.3.6 I/O connection ................................................................................................ 28
5.3.7 Power connection ........................................................................................... 30
5.3.8 Perform a test ................................................................................................. 30
5.4 Switch off ...................................................................................... 31
6 Programming ................................................................. 32
6.1 Programming methods ................................................................. 32
6.2 Vocal reminders ............................................................................ 32
6.3 Special key functions .................................................................... 33
6.3.1 Maintenance button ........................................................................................ 33
6.3.2 Reset the TA74 .............................................................................................. 33
6.3.3 Restore the TA74 to default settings .............................................................. 33
6.3.4 Enter Service mode ........................................................................................ 34
6.3.5 Exit Service mode ........................................................................................... 35
6.4 Wireless transmitters 1 and 2 registration .................................... 35
6.5 DHCP setting and IP address announcement .............................. 36
6.6 Wireless transmitter range test ..................................................... 37
6.7 GSM signal level test .................................................................... 38
6.8 Call progress tones audible .......................................................... 38
7 Additional devices ........................................................ 39
7.1 Wireless transmitters .................................................................... 39
7.2 Necklace installation ..................................................................... 40
7.3 Shortening the necklace’s cord .................................................... 41
7.4 Wireless detectors ........................................................................ 41

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8 Operation ....................................................................... 42
8.1 Emergency call to an alarm receiving centre ............................... 42
8.2 Emergency call to a landline telephone ........................................ 42
8.3 Emergency call to a SIP phone .................................................... 43
8.4 Key functions on a landline telephone or a SIP phone ................. 43
8.5 Taking phone calls ....................................................................... 44
8.6 Test instructions ........................................................................... 45
9 Maintenance .................................................................. 46
9.1 Cleaning ....................................................................................... 46
9.2 Device disposal ............................................................................ 46
9.3 Replacing the backup battery ....................................................... 47
9.4 Replacing the wireless transmitter battery ................................... 50
10 Appendix ....................................................................... 51
10.1 Technical specifications ............................................................... 51
10.2 Certifications and approvals ......................................................... 52
10.3 Licences ....................................................................................... 53
10.4 Conformity .................................................................................... 53

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1 Safety
This user manual contains important information for a safe installation and operation of the
TA74 devices.
A proper installation and configuration of the TA74 is the basis for a reliable communication
between persons requiring assistance at home and an alarm receiving centre or telephone.
A prerequisite for the error-free functioning of the unit is that you have read and understood
these instructions before using it.
If you require additional information about the TA74, please contact TeleAlarm or visit the
website at www.telealarm.com
1.1 Intended use
Intended use means that the TA74 may only be operated within the limits of its technical
specifications and in conformity with the information given in these instructions. Any other
use will be regarded as misuse and can result in malfunctions and damage.
The TA74 is used:
– as part of a social alarm system to send emergency calls to an alarm receiving centre,
– or as a standalone unit to send emergency calls to a private phone,
– for voice connections between the person who requires assistance and the call
receiver,
– as an activity monitor,
– for automatic vocal reminders,
– to receive signals from external wired equipment (e. g. mechanical pull switches) via
the input/output connection (TA74 GSM IO only),
– to trigger external wired equipment (e. g. door openers) via the input/output connection
(TA74 GSM IO only).
The operator (operating company) is responsible that the TA74 is used as intended. The
operator has to ensure that the operating staff fulfil all the required conditions for the
installation and utilisation of the unit.
1.2 Improper use
Improper use of the TA74 is any unauthorised and therefore non-permitted usage or
modification of the hardware. For any damage resulting from this, the operator of the tool is
solely responsible.
The TA74 must not be used:
– as medical reminder,
– as audio baby-monitor.

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1.3 User qualification
For the configuration and parametrisation of the TA74, specific tool and device knowledge
is required. These tasks may only be carried out by trained and authorised personnel.
The TA74 and the wireless transmitter should be serviced and repaired by an authorized
service partner only.
1.4 Used warnings and symbols
Depending on the hazard level, the warnings and notes used in this manual have the
following meaning:
1.5 Safety instructions
Adhere to the following safety instructions to avoid personal injury, equipment damage and
malfunctions:
– Do not install the unit near a heating appliance.
– Do not expose the unit to direct sunlight.
– Do not install in a wet or humid environment.
– Never touch the power adapter with wet hands.
– Do not attempt to open the unit or the power adapter.
– When unplugging the unit from the power outlet, never pull on the power cord but
always grip the power adapter.
– Connect the TA74 only to a professionally installed 100 - 240 V AC, 50/60 Hz power
outlet with an up to 16 A fuse.
– Connect the power adapter in a power outlet near the TA74.
– Do not install the TA74 in the proximity of DECT/GSM telephones, TV sets, large metal
objects, microwave appliances or radio telephones. This will impair the reception of
signals from the wireless transmitter.
WARNING!
means that death or serious injury can occur if the mentioned precautions are not taken.
NOTICE
means that damage to the equipment or an undesired condition may occur if the mentioned
precautions are not taken.
INFO
General notes and additional information.

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– Use only original equipment for cables and power supply. Any other power adapter
could damage the unit.For replacement, use the same type of power supply as the one
delivered with the product.
– Use the unit only in the intended country where it has been delivered.
– Electrolytes or gases may be emitted from the battery should it leak under exceptional
circumstances. If this happens, deactivate the unit by isolating it from the network and
power supply. Battery replacement must be carried out by trained service personnel
only.
– Comply with your national regulations, guidelines and requirements for the disposal of
end-of-life electrical equipment and batteries.
– Be sure to allow the required space around the device. The TA74 must be easily
accessible.
– The wireless transmitter provided with the TA74 contains a button cell battery. If the
button cell battery is swallowed, it can cause severe internal burns in just 2 hours and
can lead to death. Keep new and used batteries away from children. If the battery
compartment does not close securely, stop using the product and keep it away from
children. If you think batteries might have been swallowed or placed inside any part of
the body, seek immediate medical attention.
Electrostatic discharge
NOTICE
The TA74 contains highly sensitive electronic components. It should be opened only in an
ESD protected environment. Discharge yourself from electrostatic loads by touching a
grounded conductive surface before opening the unit.

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2 Features
The TA74 has been designed to ensure maximum security for persons living in their own
homes or in locations where assistance could be needed. The device can be used to send
emergency calls to an alarm receiving centre or a private phone, using different media and
protocols.
The person requiring assistance activates a call by pressing a button on the TA74 or by
using a wireless transmitter. This action establishes a voice connection between the person
requiring assistance and the call receiver.
The device has two basic operating modes:
1. The TA74 is part of a social alarm system that consists of an alarm receiving centre
that can be reached at any time and the device itself. Calls are sent to this alarm
receiving centre.
2. The TA74 is operated as a standalone unit, in which case emergency calls will be sent
to private phones.
The TA74 can be used with up to 20 wireless transmitters.
The TA74 is able to store up to 10 different recipients (telephone number or IP address).
When an emergency call is sent and if the call to the first recipient is not successful, the
TA74 will try the next one. If the final number has been dialled unsuccessfully, the unit
starts with the first recipient again and continues until it sends an emergency call
successfully. A single programmed number will be tried 12 times. The maximum number of
dial attempts is set to 15 attempts.
Besides the emergency calls feature, the TA74 offers other useful functionalities such as
support of activity monitoring (home/away, intrusion, personal staffing), support of intrusion
and motion detectors and ‘environmental’ peripherals (smoke detectors, gas detectors,
flood detectors, etc.), vocal reminders, or wired input/output connection.
INFO
In this manual, 'TA74' refers to the models TA74, TA74+, TA74 GSM and TA74 GSM IO.
NOTICE
Program the internal date and time of the device to ensure that the activity monitoring and
vocal reminders features function correctly.
To set the date and time, use the different programming methods described in chapter 6
Programming.

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2.1 Product comparison
*) Only possible with a special external splitter (see also section 5.3.6 I/O connection)
**) When the optional GSM module is mounted
NOTICE
This unit shall be tested weekly. See section 8.6 Test instructions.
TA74 TA74+ TA74 GSM TA74 GSM IO
Multi-protocol  
Recordable voice message  
PSTN connection  
Ethernet (LAN) connection  
External phone connection ()*
Extended alarms types management  
Energy saving mode  
Vocal reminders  
Activity monitoring  
Socket for GSM module  
Embedded GSM module 
Voice call initiation from Alarm Receiving
Centre over GSM ()** 
Internal Input/Output  
Max. number of wireless transmitters and
detectors 20 20 20 20
Programmable call destinations 10 10 10 10