TeleAlarm TA74 User manual

User Manual
TA74
TA74+, TA74 GSM, TA74 GSM IO
TA74_UM_EN_V2.2_2018.03
en User Manual

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Table of contents
1 Safety ............................................................................... 6
1.1 Intended use ................................................................................... 6
1.2 Improper use .................................................................................. 6
1.3 User qualification ............................................................................ 7
1.4 Used warnings and symbols .......................................................... 7
1.5 Safety instructions .......................................................................... 7
2 Features ........................................................................... 9
2.1 Product comparison ..................................................................... 10
3 Scope of delivery .......................................................... 11
4 Product description ...................................................... 12
4.1 Unit description ............................................................................. 12
4.2 Emergency call button .................................................................. 12
4.3 Action button ("S" button) ............................................................. 13
4.3.1 Cancel emergency call ................................................................................... 13
4.3.2 Take the first incoming call ............................................................................. 13
4.3.3 Action button: service call ............................................................................... 13
4.3.4 Action button: unit status ................................................................................ 13
4.4 Daily button .................................................................................. 14
4.5 Sign in / sign out button ................................................................ 14
4.5.1 Sign out .......................................................................................................... 14
4.5.2 Sign in ............................................................................................................. 15
4.6 Device indications ........................................................................ 15
4.6.1 Light signals .................................................................................................... 15
4.6.2 Local voice announcements from the unit ...................................................... 17
4.6.3 Error messages .............................................................................................. 18
5 Installation ..................................................................... 19
5.1 Installation recommendations ....................................................... 19

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5.2 Placing the TA74 .......................................................................... 21
5.2.1 Placing on a surface ....................................................................................... 21
5.2.2 Wall mounting ................................................................................................. 21
5.3 Connecting the TA74 .................................................................... 22
5.3.1 PSTN connection ............................................................................................ 22
5.3.2 External telephone connection ....................................................................... 23
5.3.3 Ethernet (LAN) connection ............................................................................. 24
5.3.4 GSM (cellular network) connection ................................................................. 25
5.3.5 External GSM antenna connection ................................................................. 27
5.3.6 I/O connection ................................................................................................ 28
5.3.7 Power connection ........................................................................................... 30
5.3.8 Perform a test ................................................................................................. 30
5.4 Switch off ...................................................................................... 31
6 Programming ................................................................. 32
6.1 Programming methods ................................................................. 32
6.2 Vocal reminders ............................................................................ 32
6.3 Special key functions .................................................................... 33
6.3.1 Maintenance button ........................................................................................ 33
6.3.2 Reset the TA74 .............................................................................................. 33
6.3.3 Restore the TA74 to default settings .............................................................. 33
6.3.4 Enter Service mode ........................................................................................ 34
6.3.5 Exit Service mode ........................................................................................... 35
6.4 Wireless transmitters 1 and 2 registration .................................... 35
6.5 DHCP setting and IP address announcement .............................. 36
6.6 Wireless transmitter range test ..................................................... 37
6.7 GSM signal level test .................................................................... 38
6.8 Call progress tones audible .......................................................... 38
7 Additional devices ........................................................ 39
7.1 Wireless transmitters .................................................................... 39
7.2 Necklace installation ..................................................................... 40
7.3 Shortening the necklace’s cord .................................................... 41
7.4 Wireless detectors ........................................................................ 41

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8 Operation ....................................................................... 42
8.1 Emergency call to an alarm receiving centre ............................... 42
8.2 Emergency call to a landline telephone ........................................ 42
8.3 Emergency call to a SIP phone .................................................... 43
8.4 Key functions on a landline telephone or a SIP phone ................. 43
8.5 Taking phone calls ....................................................................... 44
8.6 Test instructions ........................................................................... 45
9 Maintenance .................................................................. 46
9.1 Cleaning ....................................................................................... 46
9.2 Device disposal ............................................................................ 46
9.3 Replacing the backup battery ....................................................... 47
9.4 Replacing the wireless transmitter battery ................................... 50
10 Appendix ....................................................................... 51
10.1 Technical specifications ............................................................... 51
10.2 Certifications and approvals ......................................................... 52
10.3 Licences ....................................................................................... 53
10.4 Conformity .................................................................................... 53

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1 Safety
This user manual contains important information for a safe installation and operation of the
TA74 devices.
A proper installation and configuration of the TA74 is the basis for a reliable communication
between persons requiring assistance at home and an alarm receiving centre or telephone.
A prerequisite for the error-free functioning of the unit is that you have read and understood
these instructions before using it.
If you require additional information about the TA74, please contact TeleAlarm or visit the
website at www.telealarm.com
1.1 Intended use
Intended use means that the TA74 may only be operated within the limits of its technical
specifications and in conformity with the information given in these instructions. Any other
use will be regarded as misuse and can result in malfunctions and damage.
The TA74 is used:
– as part of a social alarm system to send emergency calls to an alarm receiving centre,
– or as a standalone unit to send emergency calls to a private phone,
– for voice connections between the person who requires assistance and the call
receiver,
– as an activity monitor,
– for automatic vocal reminders,
– to receive signals from external wired equipment (e. g. mechanical pull switches) via
the input/output connection (TA74 GSM IO only),
– to trigger external wired equipment (e. g. door openers) via the input/output connection
(TA74 GSM IO only).
The operator (operating company) is responsible that the TA74 is used as intended. The
operator has to ensure that the operating staff fulfil all the required conditions for the
installation and utilisation of the unit.
1.2 Improper use
Improper use of the TA74 is any unauthorised and therefore non-permitted usage or
modification of the hardware. For any damage resulting from this, the operator of the tool is
solely responsible.
The TA74 must not be used:
– as medical reminder,
– as audio baby-monitor.

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1.3 User qualification
For the configuration and parametrisation of the TA74, specific tool and device knowledge
is required. These tasks may only be carried out by trained and authorised personnel.
The TA74 and the wireless transmitter should be serviced and repaired by an authorized
service partner only.
1.4 Used warnings and symbols
Depending on the hazard level, the warnings and notes used in this manual have the
following meaning:
1.5 Safety instructions
Adhere to the following safety instructions to avoid personal injury, equipment damage and
malfunctions:
– Do not install the unit near a heating appliance.
– Do not expose the unit to direct sunlight.
– Do not install in a wet or humid environment.
– Never touch the power adapter with wet hands.
– Do not attempt to open the unit or the power adapter.
– When unplugging the unit from the power outlet, never pull on the power cord but
always grip the power adapter.
– Connect the TA74 only to a professionally installed 100 - 240 V AC, 50/60 Hz power
outlet with an up to 16 A fuse.
– Connect the power adapter in a power outlet near the TA74.
– Do not install the TA74 in the proximity of DECT/GSM telephones, TV sets, large metal
objects, microwave appliances or radio telephones. This will impair the reception of
signals from the wireless transmitter.
WARNING!
means that death or serious injury can occur if the mentioned precautions are not taken.
NOTICE
means that damage to the equipment or an undesired condition may occur if the mentioned
precautions are not taken.
INFO
General notes and additional information.

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– Use only original equipment for cables and power supply. Any other power adapter
could damage the unit.For replacement, use the same type of power supply as the one
delivered with the product.
– Use the unit only in the intended country where it has been delivered.
– Electrolytes or gases may be emitted from the battery should it leak under exceptional
circumstances. If this happens, deactivate the unit by isolating it from the network and
power supply. Battery replacement must be carried out by trained service personnel
only.
– Comply with your national regulations, guidelines and requirements for the disposal of
end-of-life electrical equipment and batteries.
– Be sure to allow the required space around the device. The TA74 must be easily
accessible.
– The wireless transmitter provided with the TA74 contains a button cell battery. If the
button cell battery is swallowed, it can cause severe internal burns in just 2 hours and
can lead to death. Keep new and used batteries away from children. If the battery
compartment does not close securely, stop using the product and keep it away from
children. If you think batteries might have been swallowed or placed inside any part of
the body, seek immediate medical attention.
Electrostatic discharge
NOTICE
The TA74 contains highly sensitive electronic components. It should be opened only in an
ESD protected environment. Discharge yourself from electrostatic loads by touching a
grounded conductive surface before opening the unit.

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2 Features
The TA74 has been designed to ensure maximum security for persons living in their own
homes or in locations where assistance could be needed. The device can be used to send
emergency calls to an alarm receiving centre or a private phone, using different media and
protocols.
The person requiring assistance activates a call by pressing a button on the TA74 or by
using a wireless transmitter. This action establishes a voice connection between the person
requiring assistance and the call receiver.
The device has two basic operating modes:
1. The TA74 is part of a social alarm system that consists of an alarm receiving centre
that can be reached at any time and the device itself. Calls are sent to this alarm
receiving centre.
2. The TA74 is operated as a standalone unit, in which case emergency calls will be sent
to private phones.
The TA74 can be used with up to 20 wireless transmitters.
The TA74 is able to store up to 10 different recipients (telephone number or IP address).
When an emergency call is sent and if the call to the first recipient is not successful, the
TA74 will try the next one. If the final number has been dialled unsuccessfully, the unit
starts with the first recipient again and continues until it sends an emergency call
successfully. A single programmed number will be tried 12 times. The maximum number of
dial attempts is set to 15 attempts.
Besides the emergency calls feature, the TA74 offers other useful functionalities such as
support of activity monitoring (home/away, intrusion, personal staffing), support of intrusion
and motion detectors and ‘environmental’ peripherals (smoke detectors, gas detectors,
flood detectors, etc.), vocal reminders, or wired input/output connection.
INFO
In this manual, 'TA74' refers to the models TA74, TA74+, TA74 GSM and TA74 GSM IO.
NOTICE
Program the internal date and time of the device to ensure that the activity monitoring and
vocal reminders features function correctly.
To set the date and time, use the different programming methods described in chapter 6
Programming.

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2.1 Product comparison
*) Only possible with a special external splitter (see also section 5.3.6 I/O connection)
**) When the optional GSM module is mounted
NOTICE
This unit shall be tested weekly. See section 8.6 Test instructions.
TA74 TA74+ TA74 GSM TA74 GSM IO
Multi-protocol  
Recordable voice message  
PSTN connection  
Ethernet (LAN) connection  
External phone connection ()*
Extended alarms types management  
Energy saving mode  
Vocal reminders  
Activity monitoring  
Socket for GSM module  
Embedded GSM module 
Voice call initiation from Alarm Receiving
Centre over GSM ()** 
Internal Input/Output  
Max. number of wireless transmitters and
detectors 20 20 20 20
Programmable call destinations 10 10 10 10

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3 Scope of delivery
1. TA74 including pre-installed rechargeable backup battery
2. Quick guide
3. Power adapter
4. Phone cable with country-specific telephone plug and optional network cable
5. Necklace or bracelet
6. Wireless transmitter (battery included)
Care
solutions
EN NL
DE NO
FR SV
IT FI
ES DA
Quick Guide Snellegids
Kurzanleitung Hurtigveiledning
Aide-mémoireSnabbguide
Guida rapidaPikaopas
Guía rápida Kvikguide
TA 74
3
12
4
1
6
5
4
3
2
WARNING!
To reduce risk of fire and electric shock, replace only with identical components and parts.
INFO
Additional accessories can be supplied on request.

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4 Product description
4.1 Unit description
1. Daily button
2. Action button
3. Sign in / sign out button
4. Emergency call button
5. Maintenance button
4.2 Emergency call button
If you require help, press the Emergency call button to initiate a call.
The call will be answered either by a person at the alarm receiving centre or a relative or
other individual, according to the programmed destination.
24
135

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4.3 Action button ("S" button)
4.3.1 Cancel emergency call
If you have pressed the Emergency call button by mistake, you can cancel the call with the
Action button during the pre-alarm time.
Press the Action button until the unit announces <Stop>. Calls cannot be cancelled after
the pre-alarm time.
4.3.2 Take the first incoming call
If your TA74 is delivered to you unprogrammed, this special function allows you to accept
the first incoming call (PSTN connection only).
► Press the Action button 3 times within 3 seconds.
If the first incoming call is from your alarm receiving centre that supports this functionality,
the operator can start a remote programming session. Refer to the Reference Manual.
4.3.3 Action button: service call
The Action button can also be used as a service button. If you press the Action button and
hold it for at least 2 seconds, the unit dials a call number that has been programmed for the
service call and you hear the announcement <Service call>.
4.3.4 Action button: unit status
If there is a malfunction the Action button flashes.
Press the Action button to announce the detected problem.

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4.4 Daily button
The TA74 has a built-in activity monitor, which ensures that an emergency call is made
automatically if the Daily button is not pressed within a preset period of time. The light on
the Daily button lights up when it should be pressed.
The activity monitor can also be reset by a transmitter. The Daily button is also used for
presence marking by staff:
► Press the Daily button for 2 seconds upon arrival.
► Press the Daily button for a short time upon departure.
4.5 Sign in / sign out button
Pressing the Sign in / sign out button tells the unit whether you are currently at home or
not.
4.5.1 Sign out
When you leave home, press the Sign in / sign out button. You hear the announcement
<Sign out>. The activity monitor is temporarily disabled.

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4.5.2 Sign in
When you return home, press the Sign in / sign out button again. You hear the
announcement <Sign in>.
4.6 Device indications
4.6.1 Light signals
The TA74 has four indicator lamps that display the status of the unit. The symbols have the
following meanings:
INFO
Calls can be made with the Emergency call button or a wireless transmitter at any time,
even after a sign out. This signs you in.
Lamp shines bright
Lamp shines dull
Lamp blinks (0.5 s)
Lamp blinks twice (0.5 s)
Lamp flashes (0.1 s)
Status Description or action Blue Red
Initialization After power on
Device not programmed The device will continuously beep 5
times every 10 seconds and the LED
will alternatively blink
Error Error message is announced once.
Press the Action button to repeat.
See section 4.6.3
Standby normal mode
Unit is in standby
Standby battery operated
Standby mode with the Action button set as service button
Pre-alarm Can be cancelled with the Action
button
Connection Established connection

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Speak Speak (indication for the hearing
impaired)
Listen Listen (indication for the hearing
impaired)
Repeated call When a call is repeated
Call activated If the call is not acknowledged, a new
call will be sent
Callback waiting time Pressing the Action button
acknowledges the alarm
Status Description or action Yellow Green
Initialization After power on
Signed out, normal mode The Sign in / sign out button has
been pressed. The activity monitor is
inactive
Signed out, battery operation
Signed in, normal mode The activity monitor is active. Press
the Daily button every day
Signed in, battery operation
Active time frame, normal
mode
Press the Daily button now
Active time frame, battery
operation
Pre-alarm activity monitor Cancel with the Daily button
Sign in by staff
Status Description or action Blue Red

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4.6.2 Local voice announcements from the unit
Voice announcement Meaning
<Emergency call> When the Emergency call button is pressed
<Call activated> Connection failed - unit is calling again
<Stop> The call is cancelled by pressing the Action button during
the pre-alarm time
<Service call> When the Action button is pressed, if it is programmed
as a service button
<Emergency call cleared> When a repeated call is acknowledged on the unit
<Call ended> When a callback is acknowledged on the unit
<Radio button [x]> When a wireless transmitter button is pressed, x being
the number of the transmitter, from 1 to 10
<Sign in> When the Sign in / sign out button is pressed
<Sign out> When the Sign in / sign out button is pressed
<Activity monitor, press yellow
button please>
Message before the activity monitor expires.
Press the Daily button to reset
<Activity monitor reset> When the Daily button is pressed before the end
of the time frame
<Activity monitor alarm> When an activity monitor alarm is sent
<Alarm input> When the external input is activated (TA74 GSM IO only)

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4.6.3 Error messages
Error messages are announced by the TA74 locally and/or by the telephone in phone
protocols. When the TA74 is in synthetic speech disabled mode, error messages are only
announced by beeps.
Voice
announcement
Media Synthetic speech
disabled mode
Meaning and action
needed
<Power failure> Local & phone 1 beep Main power failure.
Check the power connection
<Power restored> Phone – Main power failure restored
<Line failure> Local & phone 2 beeps Connection to PSTN or IP
network has been lost.
Check the connection
<Unit battery
empty>
Local & phone 3 beeps The backup battery is empty.
Connect to the main power
<Transmission
failure>
Local 4 beeps Emergency call not sent.
Contact the alarm receiving
centre
– Local 5 beeps Device is not operational.
Refer to the Reference
Manual
<Failure zero-one> Phone 4 beeps Radio frequency jamming.
Another radio emitter
disrupts the radio signal
<Failure two [x]> Phone 3 beeps Wireless transmitter [x]
battery empty. Exchange the
wireless transmitter battery
<Failure three [x]> Phone 4 beeps Wireless transmitter [x] radio
transmission failure.
Check the wireless
transmitter

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5 Installation
5.1 Installation recommendations
– Place the TA74 on a flat and non-slippery surface.
– Do not cover the microphone (right-front side of the unit) and the loudspeaker (top of
the unit).
– The TA74 must be connected with the original power adapter.
– To send an alarm, at least one alarm receiver (an alarm receiving centre or a private
phone) must be programmed.
– The power adapter of the TA74 must placed at least 10 cm away from the device.
– The power adapter must be plugged into a wall socket in the proximity of the TA74 and
must remain easily accessible at all times.
– Construction materials affect the range of the device. For example, reinforced concrete
walls hamper the radio signal more than a brick wall.
– Location of the TA74 affects the range of the wireless transmitter. The best place to
locate it is a central room.
– For an optimized battery operating time, place the TA74 GSM or TA74 GSM IO at a
location where the GSM signal level is as good as possible. In case of a very low GSM
signal the battery operating time could be reduced.
INFO
Before starting to install and program the TA74, read the safety instructions in chapter 1
Safety and the following recommendations carefully.

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NOTICE
When multiple media (PSTN, LAN, GSM) are used during the alarm call sequence, multiple
paths are used to transmit the alarm. Therefore, using a combination of transmission
methods increases the reliability of the alarm transmission.
This device can transmit alarms over a dial tone PSTN network using analogue protocols
like RB2000, TTNew+, CPC or BS8521. As technology advances and competition for
broadband bandwidth increases, the PSTN providers will convert to compressed digital
transmission for all their voice phone transmissions. Because of this technology change
from an analogue to a digital environment, problems can occur. This means that an alarm
transmitted using analogue protocols over PSTN becomes difficult and unreliable.
A similar technological limitation concerns the GSM media when using analogue protocols.
Indeed, the GSM system converts analogue audio signals into digital form to be
compressed and coded onto the radio channel. This means that alarm transmissions using
analogue protocols over GSM is not 100 per cent reliable as an alarm transmission method.
The alarm might successfully pass sometimes, but it cannot be guaranteed.
A shift to digital IP telecommunication is inevitable and already underway. This is why
TeleAlarm strongly recommend the use of digital protocols like RBIP or SCAIP to ensure
reliable alarm transmission.
The best way to ensure alarm transmission to the alarm monitoring centre is to vary the
connection paths (e.g. LAN and GSM) and the protocol types, preferably digital protocols,
within the alarm call sequence of the device.