Teledyne MagnaStar C-2000 User manual
C-2000 User Guide
Version 1.01
DIGITAL AIRBORNE TELEPHONE
®
C-2000
®
i
(Rev. 8/04)
Your new MagnaStar®C-2000 system offers access to unparalleled
features and quality digital connections utilizing the advanced digital
Airfone network. The system is backed by a responsive, authorized
service network of over 150 dealers nationwide. We are confident
that you will enjoy using your new digital airborne telephone and
hope that it will serve your in-flight telecommunications needs well
into the future.
Your authorized MagnaStar dealer can answer most questions
regarding the system you've purchased. Additionally, we welcome
your comments and suggestions regarding this product and ask that
you contact either of us directly at any time.
The information contained in this User Guide is to be used in conjunc-
tion with ARTU software version 4.0B or before.
Document number: CA 1030
August 2001
Upon the purchase of a MagnaStar®System and the execution of a MagnaStar Service Agreement,
Verizon Airfone Inc. will provide Customer access to air-to-ground telecommunications and related
services. Verizon Airfone Inc. is not liable for the operation or maintenance of any MagnaStar
Equipment. The operating characteristics of all MagnaStar Equipment require that it be used only
with Airfone Service. Customer shall be Responsible for payment to Verizon Airfone Inc. of all usage
changes incurred through use of the Airfone Services.
Verizon Airfone Inc. operates under a license issued by the Federal Communications Commission
(FCC). The Airfone Service is provided solely by Verizon Airfone Inc. The liability of Verizon
Airfone Inc. for failure of communications is limited to call charges only. Tariff available upon
request. Airfone is a registered trademark and GenStar is a trademark of Verizon Airfone Inc.
MagnaStar is a registered trademark of Raytheon Company. ©2001 Verizon Airfone Inc. All rights
reserved. ©2001 Raytheon Company. All rights reserved. ©2001 Teledyne Controls. All rights
reserved. No part of this document may be reproduced by any means without written permission of
Airfone Incorporated and Teledyne Controls.
Mary Thrasher
Product Manager,
General Aviation
Verizon Airfone Incorporated
2809 Butterfield Road
Oak Brook, IL 60522
630-575-1209
Faiyaz Rasheed
Manager, Product Support
Teledyne Controls
Business and Commuter Avionics
12333 W. Olympic Boulevard
Los Angeles, CA 90064
1-888-246-STAR (7827)
®
ii
(Rev. 8/04)
Table of Contents
Simply click on the titles in order to navigate through the document.
Brief History of Airfone and Raytheon
Introduction
General Information
How the System Works
I. Quick Reference Guide
II. Using MagnaStar
III. Customer Assistance
IV. SATCOM Service
V. HF Radio Service Connection
VI. Configuration Procedures
VII. Signal Coverage
VIII. Billing Procedures - Air-Ground Communications
IX. Fax and Modem Requirements
X. Troubleshooting Information
XI. Aircall Numbers Assigned to This Plane
®
iii
(Rev. 8/04)
Brief History of Airfone and Raytheon
Verizon Airfone Inc., Raytheon Company, and Teledyne Controls have
joined forces to deliver the MagnaStar®C-2000 Digital Airborne
Telephone, a General Aviation telephony product of unparalleled
quality and features.
Verizon Airfone is the industry leader and premier provider of in-flight
telephony services for the commercial aviation market. Since 1984,
Airfone has pioneered numerous communications first and innovative
developments, including: the Seatfone™ System, QuickConnect call-
ing, data/fax calling, the all new digital Airfone®Service and ground-
to-air calling, as well as other features and services.
The MagnaStar®digital airborne telephone is the most advanced and
most popular digital airborne telephone system available for business
aircraft. MagnaStar systems have been installed in all types of aircraft
from a Beechcraft Bonanza to a Boeing 747. The MagnaStar system
offers a wide selection of installation components, as witnessed by this
manual. This airborne phone system utilizes Airfone’s advanced terres-
trial communications network, and is backed by what has come to be
known as the best customer support in the business.
In late 1996 Teledyne Controls – Business and Commuter Avionics
licensed from Raytheon Company (formerly Magnavox Electronic
Systems Company and now Raytheon Company) the exclusive market-
ing, sales and customer support rights to the MagnaStar airborne tele-
phone product line for business aircraft. The MagnaStar system utilizes
Airfone’s communications network for its inflight communications
service. Raytheon will continue to manufacture and repair MagnaStar
units for Teledyne Controls at their facility.
Teledyne Controls will provide marketing, sales and product support
services from their Business and Commuter Avionics division located
in Los Angeles, CA. Teledyne Controls, Raytheon, and Airfone are
working harder than ever to make MagnaStar the best system
available. Teledyne Controls will continue to utilize the existing
well-established distribution and dealer network that consists of over
150 dealers nationwide.
We invite you to call us toll free at 1-888-246-STAR (7827) with any
questions you may have regarding the MagnaStar system.
®
iv
(Rev. 8/04)
Introduction
Congratulations on your selection of the MagnaStar®C-2000 Digital
Airborne Telephone. The MagnaStar system is designed to provide
years of quality service and reliability onboard your aircraft.
Installation by an authorized Dealer will ensure proper cabling
and integration with other onboard avionics and related systems.
With proper care, your new digital airborne telephone will provide
years of clear, high quality airborne communications now and
well into the future.
General Information about
your new Digital Airborne Telephone
For your convenience and ease of use, the MagnaStar®C-2000 Digital
Airborne Telephone has been engineered to operate in much the
same fashion as a regular, ground-based telephone. The steps required
to place calls and access its features do, however, differ. For this
reason it is recommended that you carefully study the step-by-step
instructions provided on the following pages.
(Your Dealer has pre-programmed certain call billing and other
operational preferences into your system. Your flight crew should
be familiar with these customizations).
Table of contents
