TeleEye RX806 User manual

RX800 Series
Ultra-high Resolution
Video Recording Server
RX806 / RX812 / RX816
User Guide

Table o Contents
Section 1: Introduction...................................................................................................................................7
1.1.Functional Features.........................................................................................................................8
1.2.Package Contents.............................................................................................................................9
1.3.Hardware Feature..........................................................................................................................11
1.Noti ication LEDs.............................................................................................................................11
2.Main control buttons.........................................................................................................................11
3.Menu control / local playback control buttons.................................................................................12
4.Front USB port.................................................................................................................................12
1.4.Convention Used in This Manual..................................................................................................13
Section 2: Hard Disk Installation, Formatting and Scanning.......................................................................14
2.1.Hard Disk Installation....................................................................................................................14
2.2.Format Hard Disk..........................................................................................................................17
2.3.Hard Scan Hark Disks...................................................................................................................18
Section 3: Setup or Local and Remote Monitoring....................................................................................19
3.1.Setup or Local Monitor................................................................................................................19
3.2.Setup or LAN Connection............................................................................................................20
3.3.Setup or Broadband Internet Connection.....................................................................................24
Section 4: Local Operation..........................................................................................................................27
4.1.Icons Description...........................................................................................................................27
4.2.OSD Menu.....................................................................................................................................28
4.2.1.OSD Menu Operation.................................................................................................................28
4.2.2.OSD Menu Structure..................................................................................................................30
4.3.Basic Operation.............................................................................................................................76
4.3.1.View Live Video.........................................................................................................................76
4.3.2.Recording...................................................................................................................................77
4.3.3.Playback.....................................................................................................................................81
4.3.4.PTZ.............................................................................................................................................82
4.4.Advanced Operation......................................................................................................................85
4.4.1.Install Alarm Sensors and Relay Control Port............................................................................85
4.4.2.Install Tamper Circuit and External Resistors............................................................................86
4.4.3.Event Handling...........................................................................................................................89
4.4.3.1.Arm/Disarm ............................................................................................................................89
4.4.3.2.Security Switch .......................................................................................................................94
4.4.3.3.Alarm ......................................................................................................................................96
4.4.3.4.Motion ..................................................................................................................................103
4.4.3.5.Video Loss ............................................................................................................................106

4.4.3.6.System Tamper .....................................................................................................................107
4.4.3.7.Power Failure ........................................................................................................................108
4.4.3.8.Disk Usage ............................................................................................................................109
4.4.3.9.HDD Fault ............................................................................................................................109
4.4.4.Event Action.............................................................................................................................110
4.4.4.1.Recording...............................................................................................................................110
4.4.4.2.Switch....................................................................................................................................112
4.4.4.3.Dialback.................................................................................................................................113
4.4.4.4.E-mail....................................................................................................................................114
4.4.4.5.SMS.......................................................................................................................................115
4.4.4.6.Buzzer....................................................................................................................................116
4.4.4.7.Event LED.............................................................................................................................117
4.4.4.8.Live Camera..........................................................................................................................117
4.4.4.9.PTZ........................................................................................................................................117
4.4.5.Footage Extraction....................................................................................................................119
4.4.6.Throughput Control..................................................................................................................120
4.4.7.Switch Control..........................................................................................................................121
4.4.8.Time Synchronisation...............................................................................................................122
4.4.9.Import and Export.....................................................................................................................124
4.4.10.User Account..........................................................................................................................125
4.4.11.SMS .......................................................................................................................................129
Section 5: Remote Operation.....................................................................................................................131
5.1.Network Setup.............................................................................................................................131
5.1.1.Port Mapping Setup..................................................................................................................131
5.1.2.sureLINK Setup........................................................................................................................131
5.2.Icons Description.........................................................................................................................132
5.3.Basic Operation...........................................................................................................................134
5.3.1.View Live Video.......................................................................................................................134
5.3.2.Recording.................................................................................................................................136
5.3.3.Playback...................................................................................................................................137
5.4.Advanced Operation....................................................................................................................138
5.4.1.Hard Disk Formatting...............................................................................................................138
5.4.2.Hard Disk Scanning..................................................................................................................138
5.4.3.Hard Disk Turn On/OFF...........................................................................................................138
5.4.4.Event Handling.........................................................................................................................139
5.4.4.1.Arm/Disarm...........................................................................................................................139
5.4.4.2.Security Switch......................................................................................................................140
5.4.4.3.Alarm.....................................................................................................................................141

5.4.4.4.Motion...................................................................................................................................142
5.4.4.5.Video Loss.............................................................................................................................142
5.4.4.6.System Tamper......................................................................................................................142
5.4.4.7.Power Failure.........................................................................................................................142
5.4.4.8.Disk Usage.............................................................................................................................143
5.4.4.9.HDD Fault.............................................................................................................................144
5.4.4.10.System restart......................................................................................................................145
5.4.5.Event Action.............................................................................................................................146
5.4.5.1.Recording..............................................................................................................................146
5.4.5.2.Switch....................................................................................................................................146
5.4.5.3.Dialback.................................................................................................................................146
5.4.5.4.E-mail....................................................................................................................................147
5.4.5.5.SMS.......................................................................................................................................147
5.4.5.6.Buzzer....................................................................................................................................147
5.4.5.7.Event LED.............................................................................................................................147
5.4.5.8.Live Camera..........................................................................................................................148
5.4.5.9.PTZ........................................................................................................................................148
5.4.6.Pan Tilt Zoom (PTZ) ...............................................................................................................148
5.4.7.Footage Extraction....................................................................................................................150
5.4.8.Throughput Control..................................................................................................................151
5.4.9.Time Synchronisation...............................................................................................................151
5.4.10.Import and Export...................................................................................................................151
5.4.11.User Account..........................................................................................................................153
5.4.12.Maintenance Log Backup.......................................................................................................153
Appendix A : Sa ety Instruction.................................................................................................................154
Appendix B : Limited Warranty.................................................................................................................155
Appendix C : sureLINK Technology.........................................................................................................156
Appendix D : Firmware Upgrade..............................................................................................................162
Appendix E : Security Mode......................................................................................................................163
Appendix F : General Terms Discussion...................................................................................................166
Appendix G : Audit Trail Log Description................................................................................................167
Appendix H : Speci ications......................................................................................................................171

Notice:
Signal Communications Limited reserves the right to make improvements to the product described in this manual at
any time and without notice.
This manual is copyrighted. All rights are reserved. This manual should not be copied, reproduced or translated in
whole or part without prior consent rom Signal Communications Limited.
TeleEye is a trademark o Signal Communications Limited and is registered in China, European Communities, Hong
Kong, US and other countries.
All other trademarks are the property o their respective owners.
Copyright (c) 2014 Signal Communications Limited (A member o TeleEye Group). All rights reserved.
Version 1.00
Limits of Liability and Disclaimer of Warranty
Signal Communications Limited has taken care in preparation o this manual, but makes no expressed or implied
warranty o any kind and assume no responsibility or errors or omissions. No liability is assumed or incidental or
consequential damages in connection with or arising out o the use o the in ormation or accessories contained
herein.
Features and specifications are subject to change without prior notice.

Section 1: Introduction
TeleEye RX800 Series is a range o 6-, 12- and 16-channel ultra high resolution video recording servers
designed or pro essional video surveillance and event management applications. With its state-o -art
video compression engine supporting dual compression
algorithms, TeleEye RX800 series delivers both video streaming and recording per ormance with a truly
“no compromise” approach.
With the high resolution ootages recorded, it is equally important to ensure the security o the
in ormation. TeleEye Hacker Resistant technology is able to prevent any unauthorised access into the
video surveillance systems.
1. Max. resolution: 960x576 (PAL) and 960x480 (NTSC) (33% higher than D1)
2. Real-time recording up to 400 ps (PAL) and 480 ps (NTSC)
3. Dual compressions: SMAC-M and H.264
4. 4 video streams with independent recording stream
5. Hacker Resistant
6. Excellent video streaming per ormance via LAN, broadband & mobile network
7. Main (HD/VGA) + Spot (BNC) video outputs
8. Video loop-through
9. Support 4 internal SATA Hard Drives
10. USB Port or ast video extraction
11. Up to 16-channel audio input
12. British Standard BS8418 compliant
RX8
Model Description
RX806 6-Video, 16-Alarm, Max. Recording: 150 / 180 ps, 4 Internal SATA, BS 8418
Compliant, Ultra Hi-Res Video Recording Server
RX812 12-Video, 16-Alarm, Max. Recording: 300 / 360 ps, 4 Internal SATA, BS 8418
Compliant, Ultra Hi-Res Video Recording Server
RX816 16-Video, 16-Alarm, Max. Recording: 400 / 480 ps, 4 Internal SATA, BS 8418
Compliant, Ultra Hi-Res Video Recording Server
Accessories
Model Description
RX-KB03 TeleEye RX & DM Keyboard with Joystick
RX-ALM TeleEye Alarm Break-Out box
LTV-8A /
LTV-8B
TeleEye Video Loop through cable
AIC-16 TeleEye Audio input cable

1.1. Functional Features
1. Dual codec operation or recording and streaming
2. Real-time video recording
3. Con igurable recording rame rate
4. Supporting up to 4 SATA hard drives
5. USB video extraction
6. Flexible connections: LAN, broadband & mobile network
7. Support both static & dynamic IP
8. IP iltering
9. Mobile video monitoring
10. Triplex operation: simultaneous video monitoring, recording & playback
11. HD video output
12. Multiple login accounts
13. Compliance with BS 8418
14. Sophisticated event management
15. Multi-language OSD
16. Mouse control

1.2. Package Contents
Make sure the ollowing items are included within the package
TeleEye RX800 HD Video Recording erver
Item Description Item Description
Quick start guide Power adaptor
Registration code sheet HDD screws

HDD recommendation
sheet
Straight-through
Ethernet cable
Warranty card Alarm port connector
& alarm port cover
So tware CD Resistors
( or tamper detection)
Mouse

1.3. Hardware Feature
Front View
1. Notification LEDs
LED Description
Light up when power on
Light up when per orming recording
Blink when an event is triggered
2. Main control buttons
Button Description
Select camera /
Enter password
Quick button or recording
Display next camera /
Start sequential mode

Change to next screen mode
(e.g. Full  2x2)
Open main OSD menu /
Back to previous menu
3. Menu control / local playback control buttons
Button Description
Menu mode Playback mode
Up Pause
Down Stop
Le t Rewind
Right Fast orward
Enter Play
. Front USB port

Back View
1. Power input (16V DC)
2. Power switch
3. RS-485 in/out port
4. USB ports
5. Ethernet jack (10/100 Base-T)
6. VGA output
7. HDTV output
8. SPOT video output
9. Audio in/out port, PA
10. External Audio input (require optional cable)
11. Video input ports (BNC)
12. Video loop-through outputs (require optional cable)
13. Alarm/switch port
1. . Convention Used in This Manual
[ ] Menu or buttons in On Screen Display (OSD) menu or so tware
“ “ Option in On Screen Display (OSD) menu or so tware
Remarks
1 3 4 5679
2810
13
11
12

Section 2: Hard Disk Installation, Formatting
and Scanning
2.1. Hard Disk Installation
1. Make sure that the video recording server is turned o .
2. Loosen the screws that hold the cover.
3. Pull the cover o .

4. Loosen the screws o the hard disk holder and take them out.
5. Insert HDD into one o the available holders. Maximum 4 HDD can be installed.

6. Mount the HDD to holder with attached screws.
7. Remount the hard disk holder to TeleEye RX.
8. Connect the SATA cable to the HDD.

2.2. Format Hard Disk
Formatting is required when the ormat o an installed hard disk cannot be recognised by
the video recording server, most likely a hard disk that has not been used by the video
server. Another purpose o disk ormatting is to clean up recording space and redeem the
ile allocation.
An unrecognised hard disk will be ormatted automatically a ter TeleEye RX starts up.
Formatting will erase all data inside the disk. Hence make sure that important data has
been backed up be ore per orming this unction. Once it is reconstructed, it would be
readable and writable by the video recording server.
User can also per orm disk ormatting manually. The unction can be ound in the OSD
menu: [Main Menu]  [HDD/Recording]  [Disk Management]
Format: Format the selected hard disk
Format All: Format all installed hard disks

2.3. Hard Scan Hark Disks
Hard disk scanning is a maintenance unction similar to the Scan Disk unction provided by the
operating system o a personal computer. This unction is provided in an attempt to rescue the
hard disk in case errors are ound, and to enhance its per ormance and reliability.
The unction can be ound in the OSD menu: [Main Menu] à [HDD/Recording] à [Disk
Management]. Clicking on the [Scan All] button will start scanning all installed hard disk.

Section 3: Setup for Local and Remote
Monitoring
3.1. Setup for Local Monitor
Equipment:
- TeleEye RX HD video recording server and its power adaptor
- Cameras and their power adaptors
- Coaxial cable
- VGA / TV monitor
- VGA / HDTV cable
Setup Procedures:
1. Install a hard disk to the TeleEye RX
If there is no hard disk installed, Recording and Playback are not functional
2. Connect cameras to the video ports o TeleEye RX
3. Connect a monitor to the TV output o TeleEye RX
4. Plug in the power adaptors to TeleEye RX, cameras and monitors.
5. Switch on the power o TeleEye RX. A startup screen will appear on the connected monitor.
6. I all installed hard disks are not in TeleEye RX recognised ormat, they will be ormatted
automatically when startup is completed.
7. TeleEye RX is ready or operation. Live video should appear on the monitor. By de ault,
manual recording will be started automatically.

3.2. Setup for LAN Connection
Equipment:
- TeleEye RX HD video recording server and its power adaptor
- Cameras and their power adaptors
- Coaxial cable
- Network switch or router
- PC
PC Requirements:
- CPU: Intel ® Core i3 Processor
- RAM: 2 GB
- HDD: 10 GB ree space
- Display: Direct 3D, Nvidia GeForce GT 220 / ATI Radeon HD 5450 or above
- OS: Windows XP, Windows Vista or Windows 7
Other Requirements:
- Java: Sun Microsystems Java 2 runtime Version 1.5.0 or above
- IE: Windows Internet Explorer Version 6 or above
Setup Procedures on RX Side:
1. Install a hard disk to the TeleEye RX
If there is no hard disk installed, Recording and Playback are not functional
2. Connect cameras to the video ports o TeleEye RX
3. Plug in the power adaptors to TeleEye RX and cameras.
4. Connect TeleEye RX to the network switch.