Telemic Housecontrol e+ User manual

+

USER’S MANUAL

1.0

HOME ENERGY SAVINGS

REMOTE CAMERA

INTERNET USER INTERFACE

TEMPERATURE ALARMS

BURGLARY PROTECTION

DOOR SECURITY

FIRE SAFETY

SECURITY KEYPAD WITH PROXIMITY TAGS

PREVENTION OF WATER DAMAGES

WIRELESS EXTENSIONS

Read this manual carefully and keep it together with the unit.

2

3

PACKAGE CONTENTS

BATTERY BACKUP UNIT

A battery backup unit is included in the package. The indicator light on the front tells the

charging status of the battery:

yellow = discharged battery / recharging

green = fully charged battery

f the light is off, the battery backup unit is not connected to a wall outlet.

ACCESSORIES

Security keypad with proximity tags

Remote camera

Moisture sensor

Siren with light

Temperature sensor

Heat detector

Carbon monoxide detector

HCE Wireless extension: detectors and remote controls

Magnetic door switch (flush and surface mounting)

Central unit

Magnetic door switch (flush mounting)

Siren

2 temperature sensors

Motion sensor

Smoke detector

Battery backup unit

And:

- Materials needed in installation

- nstallation cable

- User’s Manual and nstallation Manual

Check the package contents:

Moisture sensor

4

Power switch

ON

OFF

PREPARATION

Select language by sending text message LANG xx to HouseControl, xx being the language:

EN (English) or FI (Finnish).

Close the unit’s cover and fasten it with screws. Monitoring is now off and your phone number

is the first number in the unit’s phone directory. t is important to realize that your

HouseControl can be accessed only from your phone number at this point. Of course, you can

add more users later.

The language command clears the entire phone directory and the name of the unit (if given). f

you want to change language later, you must re-enter all users in the phone directory.

LANG EN

(Language: EN = English)

P1 +3 844nnnn (Your phone number is in

loca

tion 1

in the phone dire

c

tory)

Version: HC-Eplus_Users_Manual_1_0_en_001.doc

Purcha

se a GSM subscription (SIM card) from a telecommunications operator.

Prepaid subscriptions are discouraged because they stop working at some point when

the balance runs out.

Disable PIN code request from the SIM card.

nsert the S M card in

your own mobile

phone and disable it from the setup menu. (Consult your mobile phone’s manuals for

further help).

Insert the

SIM c

ard in HouseControl.

Power switch must be OFF while doing

this. You can find the S M card slot from the

bottom of the central unit. You will hear a

click when the card is properly locked.

Select language. Send language command as a text message to HouseControl.

1.

2.

3.

4.

Open the screws so that the

central unit’s

cover can be removed.

Make sure the

power switch is OFF, and then connect central unit to the battery backup.

6.

Swi

t

ch power ON and

wait 30 seconds for the central unit to start

up.

f the central

unit’s status light does not start blinking, make sure the P N code request is disabled, the

GSM connection is opened by your operator, the GSM signal strength is sufficient, and the

S M card was placed properly in the central unit. Make a test call to your HouseControl.

You will hear 3 beeps.

.

5

COMMANDS

Use text messages to control your HouseControl. HouseControl accepts commands only from

those phone numbers that have been entered in the unit’s phone directory. You can send only

one command in one text message. HouseControl replies with a text message.

There are two operating modes in HouseControl: either monitoring is on or off. Switch

monitoring on when you leave home and switch if off when you return. Some alarms are

disabled when monitoring is off.

When you are at home and monitoring is off you can activate so-called door security by

pressing the switch at the bottom of the central unit or by sending text message ALARM

DOOR. Command ALARM OFF sets door security off. Door security alarms if someone tries

to enter or leave the house, for example, at night time.

You can also switch monitoring on or off from security keypad in two different ways:

1. Press . Key in the four digit secret code provided with the installer’s proximity tag.

Press . f you want to change the secret code, please look for more information in

the nstallation Manual.

2. Bring one of the proximity tags near the keypad (5-10cm) so that light flashes briefly.

Notice that you cannot change the operating mode with installer’s proximity tag.

Delays when using security keypad

When you switch monitoring on from the security keypad, the signal light starts blinking. You

have now 45 seconds to leave your home (close the door) or else burglar alarm will go.

When coming home you have 30 seconds to switch monitoring off from the security keypad

otherwise HouseControl activates burglar alarm. The aforementioned delays are not used

when operating mode is changed by a text message.

EN

CLR

?

Telemic HC

-

E

ALARM: OFF ( s monitoring on or off?)

CAMERA: OFF ( s camera enabled?)

BATT: 13.0 (Battery voltage)

IN: +23.1 ( ndoor temperature)

OUT: -11.2 (Outdoor temperature)

WATER: +20.3 (Water temperature)

GSM: 19 (GSM signal strength 0-31,

should be at least 10 for sms, 15 for mms)

ALARMS: (Active alarms at the time of the question)

This command asks a report from your HouseControl.

?

COMMANDS

This lists all available commands. HouseControl returns the command

list also if it does not understand the received command.

Door security

Away

ALARM ON

At home

ALARM OFF

ALARM ON / OFF / DOOR

This text message command switches monitoring

on or off or sets door security on.

Continues on next page

6

Operating mode after power failure

You cannot change the operating mode if HouseControl is off; this might occur as a result of

prolonged power failure and discharged battery. HouseControl returns to the same mode it

was in before power failure when power is restored. f monitoring goes on and you move

inside the house, an unnecessary burglar alarm is generated.

Changing operating mode by phone call

You can also switch monitoring on or off by making a phone call to your HouseControl. You

will hear one or two beeps telling you what mode HouseControl will be in after YOU close

the call. One beep means monitoring will be on and two beeps mean monitoring will be off. f

you merely want to check the current operating mode and not change it, just wait until

HouseControl closes the call. n this case, the operating mode is not changed.

Behavior Unit status

One short blink

Monitoring is ON (All alarms are enabled). Switch

monitoring on when you leave home.

Two short blinks

Monitoring is OFF (Some of the alarms are disabled).

Switch monitoring off when you return home.

One long blink

Door security is on. Opening a door will result in an

alarm even though monitoring is off.

Blinks rapidly

The unit is in programming mode. Anyone can change

the unit’s settings in this mode. Programming mode goes

on when the unit’s cover is opened, and off when closed.

Light is on (no

blinking)

Error: the S M card is placed improperly, the GSM

connection is not opened by your operator, the signal is

too weak, or the P N code request is not disabled.

f you want to use HouseControl from a phone number that does not exist in the unit’s phone

directory, you must first set the unit in programming mode by opening its cover. Monitoring

must be switched off before you open the cover, otherwise an alarm will be generated.

HouseControl will be in programming mode when it is started up the first time. Anyone who

knows the unit’s phone number can send commands to it.

Activate door security from the left-hand side switch of the central unit before going to bed if

you want to make sure no one enters or leaves your home at night.

Remember to disable the door security from the same switch before opening the door the next

day. f burglar alarm is activated by mistake, you can silence the siren from the same switch or

by using a security keypad with proximity tag (in this case operating mode does not change).

Hold down for 2 seconds. Central unit’s status light will start blinking in 3

second cycles. Opening a door will now generate an alarm even though

monitoring is off.

OUTPUTS

HEATER ON

EXT ON

This returns status information for outputs.

OUTPUTS

7

Thermostatic control

Thermostatic control allows you to keep the indoor temperature at a steady level. Just send

the temperature value in the command.

HouseControl cannot exceed the maximum temperature limit programmed in the heating

system of your house. HouseControl reads its own T1 temperature sensor and turns heater on

or off based on the read information. Command HEATER returns the current setting.

Manual control

You can turn heating on if you do not have your mobile phone at hand by pressing the manual

heating control switch. f manual control is on, you cannot control heating from your mobile

phone until you switch manual control off from the right-hand side switch.

Temperature alarms

HouseControl monitors indoor and outdoor temperatures, and alarms you if either temperature

rises too high or drops too low. The temperature alarm limits are adjustable.

When using thermostatic control, you must set the temperature alarm limits at least three

degrees lower and higher than what the normal temperature range is.

The water pipe temperature alarm is not enabled by default. Send command #TEMP3 ON to

your HouseControl if you have T3 sensor connected and want to start receiving alarms from

this sensor. You can disable the T3 sensor with command #TEMP3 OFF. The device will

respond with messages starting with # 18, you can ignore these.

HEATER 7

HEATER ON / OFF / nn

This turns the heater connected to HouseControl on or off

or to nn degrees.

T?

This returns the alarm limits and the name of the sensor.

T?

T1 +14 +4 IN

T2 –30 + 0 OUT

T3 +8 +4 WATER

T1 x y nn

This sets alarm limits and name for the indoor temperature sensor.

x = low limit, y = high limit, nn = name (for example, WATER).

Manual heating control on (red light) and off switch.

This turns siren on or off. The siren is sounded

automatically in some cases.

SIREN ON / OFF

8

With EXT AUTO the external device is controlled by the operating mode. t is switched on or

off at the same time when monitoring status is changed. This feature enables you to switch off

power outlets or close water line when leaving home.

When leakguard is on, you cannot use EXT ON or EXT OFF commands, only EXT AUTO can

be used. When there is a moisture alarm, the leakguard cuts off water automatically by using

the EXT relay. f there has been a leakage and the leakguard has been activated, you can

only reset the EXT relay by setting leakguard on or off (this releases the relay). f leakguard is

off and there is a leakage, you will only receive an alarm to your mobile phone, but no water is

cut off automatically.

This switches external device (for example

lighting) on or off.

EXT ON / OFF / AUTO

This sets leakguard on or off (EXT relay).

LEAKGUARD ON / OFF

9

f you have a remote camera connected to your HouseControl, you can enable it with

command CAMERA ON.

t is recommended that you take one picture if you leave your house unoccupied for a long

period of time. f HouseControl sends you a burglar alarm message while you are away, you

can command HouseControl to take another picture and have it sent to you. By comparing

these two pictures you can tell if someone has rummaged through your belongings and

perhaps even stolen something.

f you have set camera to auto mode with command CAMERA AUTO, you will receive a

picture automatically if monitoring is on and movement is detected. The picture is sent to

phone numbers stored in directory locations 1-3. There will be some delay between the

activation of the motion sensor and the actual moment when the picture is taken. Sending

MMS message also takes some time.

You must tell HouseControl the multimedia settings (MMS) of the particular GSM subscription

before it can send pictures. n addition, some operators may require an explicit activation of

these settings. f this is the case, place the S M card in an MMS capable phone and consult

your operator for further instructions. You will usually find the multimedia settings and

activation instructions from telecommunications operators’ web pages.

Command Explanation Example command

MMSAPN Access point name MMSAPN xxx.xxx.xx

MMSURL URL address MMSURL http://xxx.xx.xx

MMSIP Gateway P address MMSIP xx.xx.xx.xx

MMSPORT Port number MMSPORT xxxx

MMSUSERNAME User name MMSUSERNAME

MMSPASSWORD Password MMSPASSWORD

You have to make these settings only once unless you change the S M card in HouseControl.

f you replace the S M card with a new S M card from another operator, you must change the

multimedia settings accordingly.

Multimedia messages use different technique (GPRS) from text messages, therefore sending

a picture requires stronger GSM signal strength than a plain text message. f HouseControl

cannot send the picture because the signal is too weak, it will send you text message “Failed

to send picture”.

PICTURE

PICTURE nnn

This takes a picture and sends it to the phone number nnn (the

number must be given in international format) as an MMS. f you

leave the number out, the picture will be sent to you.

CAMERA ON / OFF / AUTO

This enables or disables the remote camera. Auto

setting causes picture to be taken when motion

sensor is activated (someone is in the house).

Continues on next page

10

You cannot take a picture from a phone that is in mobile telephone exchange. The command

must come from a private number or you must give the number explicitly in the command.

You must save users’ phone numbers in the phone directory before HouseControl can send

alarm messages to them (directory locations 1 – 5). Any valid user (1 – 20) can make setup

changes. All phone numbers must be stored in international format (beginning with +358 in

Finland).

f you want to change the unit’s settings from a phone number not listed in the directory, you

must first set the unit in programming mode by opening its cover.

f HouseControl does not send any text messages, the phone number for the SMS center

might be missing from the S M card. An SMS center (SMSC) is responsible for handling the

SMS operations of a wireless network. You must program it with command SMSC nnnnn,

where nnnnn is the number for the SMS center.

You do not need this command if text messaging works without it.

HouseControl can be programmed to send a report at periodic intervals. To schedule a report,

use command REPORT d, where d is the interval in days (0 = never). For example, REPORT

14 means that report is sent every 14 days (2 weeks). The report is not sent at all by default.

f HouseControl is restarted, the report date is changed and it needs to be reprogrammed. The

report can be asked at any time by using the ? command.

P?

This returns the phone numbers in the directory. HouseControl will send more than

one text message if not all numbers fit into one text message.

NAME nnn

f you receive this symbol from HouseControl instead of an actual picture,

there are problems in the connection between the central unit and the remote

camera. Multimedia settings are correct and the GSM signal strength is

sufficient, but the problem is in the connection of the remote camera.

SMSC nnnnn

This sets the phone number for the SMS center

.

REPORT d

This schedules HouseControl to send a report at specified intervals

(0-30 days)

.

Px nnnnn

This saves the user’s phone number nnnnn in the phone directory

location x (1 – 20). The phone number must be stored in

international format. To clear a phone number from location x, just

leave out the phone number from the command.

P2 +3 84476 4321

Use this command to name your HouseControl (nnn = name, max 20

characters). The name is displayed in all alarm messages and in the report.

11

ALARMS

n the case of an alarm, HouseControl sends a text message to the first five phone numbers in

the phone directory (locations 1 – 5). n some alarm cases, HouseControl makes a phone call

and sounds the siren as well. Some alarms are only sent to the phone number in directory

location 1. Take this into account when deciding on the main user.

HouseControl sets the alarm off automatically after 24 hours or you can set the alarm off by

sending command ALARM OFF or ALARM ON to your HouseControl.

What to do if HouseControl sends an alarm?

t is recommended that you make an agreement with your neighbor or with a service provider

for what to do in case of an alarm. f you are away on holiday, your neighbor is usually nearby

your house to check if everything is okay. Your neighbor can call help if needed. You can also

check the situation at home by taking a picture with remote camera.

The most important alarms are sounded by the siren. The siren will go off in 30 seconds, but it

can be silenced at once by pressing the left-hand side switch at the bottom of your

HouseControl. The siren can also be silenced by bringing the proximity tag near the security

keypad (operating mode does not change).

The table below contains the alarm settings for your HouseControl. The last three columns

show in what modes the alarms are at all possible.

Alarm or notification Directory

locations

SMS MMS Call Siren

ALARM

ON

ALARM

OFF

Door

security

Burglar alarm (motion sensor)

1 - 3 ● ● ○ ● ● ○ ○

4 - 5 ● ○ ○ ● ● ○ ○

Burglar alarm (door) 1 - 5 ● ○ ○ ● ● ○ ●

Fire alarm 1 - 5 ● ○ ● ● ● ● ●

Moisture alarm 1 - 5 ● ○ ● ● ● ● ●

Restart notification 1 ● ○ ○ ○ ● ○ ○

Power failure 230V alarm 1 ● ○ ○ ○ ● ● ●

Low battery alarm 1 ● ○ ○ ○ ● ● ●

Cover open warning 1 ● ○ ○ ○ ● ● ●

Scheduled report 1 ● ○ ○ ○ ● ● ○

ndoor temperature alarm 1 ● ○ ○ ○ ● ○ ○

Outdoor temperature alarm 1 ● ○ ○ ○ ● ○ ○

Water temperature alarm

(disabled by default)

1 ● ○ ○ ○ ● ● ●

HouseControl keeps calling until someone answers or 2 hours passes. HouseControl will wait

20 seconds for your answer. f you have an answering service enabled in your own GSM

subscription, you need to make sure the service does not answer the call in those 20 seconds.

Fire alarm

Alarm phone call

“BEEP - BEEP – BEEP”

ALARM OFF or ALARM ON

24h

or wait 24h

12

INSTALLATION AND TESTING

nstallation Manual contains detailed information about installation and testing of your HouseControl

and it comes with every HouseControl product.

You can test smoke detectors and carbon monoxide detectors according to the manufacturer’s

instructions (for example, using a test button). The test alarm must be at least 10 seconds long for

HouseControl to react to it. Notice that both sirens, the siren in the smoke detector and the siren

connected to HouseControl, must go on when there is an alarm. Exception: if interconnect feature is

enabled in the smoke detectors, every smoke detector siren should alarm.

You can silence the siren connected to HouseControl by flashing a proximity key near the security

keyboard or by pressing the door security button in HouseControl. Operating mode does not change

in these cases.

IMPORTANT! When testing HouseControl, it is important that every alarm that you receive is

acknowledged with message ALARM ON or ALARM OFF. The manufacturer does not guarantee the

delivery of SMS and MMS messages. These services are provided by your telecommunications

operator.

13

TROUBLE SHOOTING

Status light is off:

Switch power on and wait 30 seconds.

Make sure the battery backup cable is connected properly to the central unit.

Make sure the central unit’s power switch is ON.

Status light is on (does not blink) and a phone call does not get connected to the unit:

Check whether the P N code request is enabled. Disable the P N code request by placing the

S M card in your own mobile phone (consult mobile phone’s manuals for further help).

Make sure the GSM connection is opened by the operator. Place the S M card in your own

mobile phone and make a test call.

Make sure the S M card is pushed in the S M card slot properly. Be careful when doing this.

Check the GSM signal strength in the area.

Make sure you called the right number.

HouseControl closes the call immediately without an answer:

Make sure the caller’s phone number is stored in the unit’s phone directory.

f the caller’s phone number is hidden, HouseControl will not know who is calling.

HouseControl receives commands but does not reply to them:

Set the unit in programming mode by opening its cover. Add user’s phone number in the

phone directory. HouseControl accepts commands only from those phone numbers that have

been listed in the unit’s phone directory.

The number for the SMS Center may be missing from the S M card. See command SMSC.

The unit has reached the maximum number of messages it is allowed to send in 24 hours.

Wait max 24h or restart the unit from the power switch. Notice that you need to reschedule

the report after restart.

HouseControl does not send text messages or make phone calls:

Make sure the alarm is enabled in the operating mode currently in use.

Make sure your number is stored in the unit’s phone directory (locations 1 - 5).

HouseControl makes only a phone call when it should also send a text message:

Set your operator’s SMS Center number with command SMSC.

Alarm is sent every time monitoring is switched on:

Make sure the wires of the alarming sensor are connected properly.

Make sure the inputs that are not used are shorted out (see nstallation Manual).

14

Security keypad does not react to proximity keys:

Use only one key at a time in front of the security keypad.

Make sure you are not using the installer’s key.

The sensitive reader may stop reading keys if there has been a strong power surge (voltage

spike) or magnetic field. Use the secret code to change operating mode instead of the key.

Restart HouseControl from the power switch. Notice that you need to reschedule the report

after restart.

If you have a problem and wish to contact your dealer for assistance, we kindly request

you to fill out the following information in advance:

HouseControl phone number:

GSM subscription type and operator:

HouseControl version number (use command VER):

Accessories:

Person who installed and tested HouseControl:

15

TECHNICAL SPECIFICATIONS

Dimensions: 146 x 211 x 52 mm

Weight: ca 420 g

Current consumption: unit at idle 1.5 - 20 mA / 12 V max 100 mA

Supply voltage: 9 – 14,5 V

Connectors: 2 x Minidin8

Maximum values for outputs: 230VAC/10A

230VAC/6A

nputs: min control circuit current 3,5mA/12V

max control circuit resistance 30kohm / 12V

Operating conditions: HCE -30…+70 °C, battery backup unit -15…+40 °C

GSM module: Siemens TC65

S M card: small, 3V

Antenna: Quad-band (850/900/1800/1900), SMA connector

The unit is not protected against water or any liquids.

Technical specifications are subject to change without prior notice.

GUARANTEE

Telemic Oy guarantees this HouseControl product for 12 months against material defects and

flaws in manufacturing this product starting from the date of purchase (verifiable by invoice).

Defects are repaired by using replacement parts, by fixing the old components, or by providing

a new product for the customer. The repairing does not prolong the original guarantee period.

Defects resulting from natural deterioration over time, overloading, natural phenomena, or

from any other inappropriate use of the product are outside the sphere of this guarantee. This

guarantee does not cover defects caused by accessories that are not provided or approved by

Telemic Oy. Neither does this guarantee cover defects that have resulted from attempts to

repair or alter the unit in such way that is not approved by Telemic Oy.

Telemic Oy is not liable to compensate for direct or indirect losses. This guarantee does not

cover expenses incurred by transporting or sending the unit to the nearest licensed service.

PROOF OF COMPL ANCE TO STANDARDS

The manufacturer guarantees that this product complies with the following standards:

HCE: EMC, EN 301 489-1 v 1.4.1, EN 301 489-7 v 1.2.1

Telemic Oy

TC65: EMC, EN 301 489-1 v 1.4.1, EN 301 489-7 v 1.2.1, EN 301 511, EC/EN 60950-1

16

Notes

_________________________________________________________________________________

17

Notes

_________________________________________________________________________________

18

Notes

_________________________________________________________________________________

19

20

soharjantie 6 Tel. +358 20 728 8740

71800 Siilinjärvi Fax +358 17 462 1212

F NLAND info@telemic.fi

http://www.telemic.net

Telemic HouseControl E+ User manual

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